Instruction/ maintenance manual of the product D7200 Series HP (Hewlett-Packard)
Go to page of 169
HP Photo smar t D7 200 se r i es Windows Help.
Contents 1 HP Photosmart D7 200 series Help ................................................. .........................................3 2 HP Photosmart ove rview The HP Photosmart at a glance................................................ ..........
Clean the HP Photosmart................ .......................................... .......................................... .... .92 Self-maintenance so unds................................ ...........................................................
1 HP Photosmart D7200 series Help For information abou t the HP Photosmart, see: •“ HP Photosmart overview” on page 5 •“ Find more i nformation” on page 11 •“ Finish settin g up the HP.
Chapter 1 4 HP Photosmart D7200 series Help HP Photosmart D7200 series H elp.
2 HP Photosmart overview Use the HP Photosmart to quickly and easil y accomplish tasks such as printing photos from a memory card. You can access m any HP Photosmart functions direct ly from the control panel, w ithout turning on your comp uter.
Label Description 12 Ethernet port 13 Rear USB port 14 Rear door * Use only with the power adapter supplied by HP. Control panel overview This section describe s the func tions of the control panel button s and lights, as well as the icons and sleep stat e on the display.
Label Name and D escription 1 Color graphics display (also referred to as the display): View me nus, photos, and messages. The touch screen d isplay can be adjusted to diffe re nt positions. This enables the user to change the display angle to accommodate various device placements an d lighting conditions.
memory card or connect a storag e device, or access the HP Photosmart from a connected computer. Menu overview The followi ng topics provide a quick reference t o top-level menus that app ear on the HP Photosmart display.
NOTE: The Bluetooth option only appears if an optional HP bt450, Printer and PC Adapter with Bluetooth ® Wireless Technology is at tached to the HP Photosmart. Help Menu The Help menu provides quick access to key help topics. It is av ailable when you touch the ? icon in the idle state.
Use the HP Photosmart Software The HP Photosma rt Software provides a fast and easy way to make prints of yo ur photos. It also provides a ccess to other basic HP imaging software features, such as saving and viewing your pho tos. For more information o n using the HP Photosmart Software: • Check the Contents panel on the left.
3 Find more information You can access a variety of resources, both printed and onscreen, that provide information abo ut setting up and usin g the HP Photosmart. Setup Guide The Setup Guide provides instructions for setting up the HP Photosmart and installing software.
Chapter 3 12 Find more information Find more information.
4 Finish setting up the HP Photosmart After you have completed the steps in your Setup Guide, re fer to this section to help you finish setting up the HP Photosmart. This section cont ains important setup-related information f or your device, including inform ation on setting preferences.
To set the coun try/region 1. Touch Se tup on the di splay. 2. Touch Preferences . 3. Touch Set Country/Region . 4. Touch the country/regio n you want to select. NOTE: If the menu option yo u want is not visible on the scre en, touch or to scroll thro ugh all the menu opti ons.
Set the paper tray for printing from a Blueto oth device Set the defau lt paper tray to use when you print phot os from a Bluetooth device. To set the paper tray for printing fr om a Bluetooth de vice 1.
To turn tips s lideshow on or off 1. Touch Se tup on the di splay. 2. Touch Tools . 3. Touch to scroll through t he options, and then touch Tips Slideshow . 4. Touch On or Off to turn it on or off. Computer connection information The HP Photosmart comes equ ipped with a USB port so you can connect d irectly to a computer using a USB cable.
Description Recommended num ber of connected compu ters for be st performance Supported software features Setup instructions to print from the other computer s. is supported from the other computers. Connect using Ether net The HP Photosmart supports both 10 Mbps and 100 Mbp s Ethernet network connections.
To change the d evice name of the HP Photosmart 1. Touch Se tup on the di splay. 2. Touch Blueto oth . NOTE: If the menu option yo u want is not visible on the scre en, touch or to scroll thro ugh all the menu opti ons. 3. Touch Devi ce Name . NOTE: The HP Photosmart ships with the predefine d name of Photos mart D7200 .
To set the HP Photosma rt to require passkey authenti cation 1. Touch Setup on the displa y. 2. Touch Bluetooth . NOTE: If the menu option yo u want is not visible on the screen, touch or to scroll through al l the menu options. 3. Touch Passkey . 4. Touch Change .
NOTE: Only sel ect Reset Bluetooth if you want all of the HP Photosmart Blu etooth settings returned to factory defaults. To reset the Bluetooth settings 1. Touch Se tup on the di splay. 2. Touch Blueto oth . NOTE: If the menu option yo u want is not visible on the scre en, touch or to scroll thro ugh all the menu opti ons.
To install and print usin g the Microsoft stack 1. Make sure that you have insta lled the HP Photosmart software on the co mputer. NOTE: The purpose of inst alling the software is to make sure th e printer driver is available for th e Bluetooth ® connection.
The computer directl y connected to the HP Photosmart acts as the ho st for the printer and has full softwa re functionality. The other computer, w hich is referred to as a client , has access on ly to the print feature s. You must perform other fu nctions from the host computer or from the cont rol panel on the HP Photosmart.
Wired ne twork setup This section describes how to connect the HP Pho tosmart to a router, switch, or hub using an Ethernet cable and how to i nstall the HP Photosmart software fo r a network connection.
connector) is wider and t hicker and always has 8 contacts on the end. A phone connector has between 2 and 6 contacts. ❑ A desktop computer or la ptop with an Ethernet con nection. NOTE: The HP Photosmart suppo rts both 10 Mbps and 100 Mbps Ethernet networks.
Related topics “ Install the softwa re for a network connection” on page 25 Install the software for a n etwork connection Use this section to inst all the HP Photosmart softwa re on a computer connected to a network. Before you install the software, make sure you have connected the HP Photosmart to a network.
Change the HP Photo smart from a USB connection to a network conne ction If you first install the HP Photosm art with a USB connection, you can later change t o an Ethernet network conn ection. If you already und erstand how to connect to a network, you can use the gene ral directions below.
To view and print the network settings 1. Touch Setup on the displa y. 2. Touch Network . NOTE: If the menu option yo u want is not visible on the screen, touch or to scroll through al l the menu options. 3. Touch View Network Settings Menu . 4. Do one of the fo llowing: • To displa y wired n etwork settings, touch Display Wired Summary .
To set link speed 1. Touch Se tup on the di splay. 2. Touch Networ k . NOTE: If the menu option yo u want is not visible on the scre en, touch or to scroll thro ugh all the menu opti ons. 3. Touch Advan ced Setup . 4. Touch Set Link Speed . 5. Touch the link speed th at matches your network hardware.
Related topics •“ View and print ne twork settings” on page 26 •“ Network config uration page definiti ons” on page 30 Use the Embedded Web Server If your computer is connected t o an HP Photosmart on a network, you can access th e Embedded Web Server tha t resides in the HP Photosmart.
Use the Embedded Web Server to modify network settings The Embedded Web Serve r gives you an intuitive interf ace to your network connecti on parameters. To use the Embedded Web Server to modify ne twork settings 1. Print a network conf iguration page to find the I P address for the HP Photosmart.
General network settings The followin g table describes the general network settings shown on the network configuratio n page. Paramete r Description Network Status Status of the HP Photosmart: • Ready : The HP Photosmart is ready to receive or transmit data.
Parameter Description NOTE: Some Internet service providers (ISPs) require that you register the MAC address of the Network Card or LAN Ad apter that was connected to your cable or DSL modem during installation. IP Address This address uniquely identifies the devic e on the network.
Paramete r Description broken up into packets. Each packet contains the destination address as well as the data. Total Packets received The number of packets received by the HP Photosmart without error since it has been turned on. The counter clears after the HP Photosmart is turned o ff.
DNS-SD See DNS. The SD portion stands for Service Discovery. This is part of a protocol developed by Apple that enables automatic discovery of computers, devices, and services on IP networks. DSL Digital Subscriber Line. A high- speed connection to the Inter net.
different nodes (a network connection point, typica lly a computer) of a network to communicate directly with on e another. WEP Wired Equivalent Privacy (WEP) is a type of encryption used for wireless network security . WPA Wi-Fi Protected Access (WPA) is a ty pe of encryption used for wire less network security.
Chapter 4 36 Finish setting up the HP Photosmart Finish setup.
5 How do I? This section contai ns links to commonly performed tasks, such as printing and sharing photos. •“ How do I print 10 x 15 cm (4 x 6) inch borderless photos fr om a memory card?” on pa.
Chapter 5 38 How do I? How do I?.
6 Load paper You can load many differe nt types and sizes of paper in the HP Ph otosmart, including letter or A4 paper, p hoto paper, transparencies, enve lopes, and HP CD/DVD tatt oo labels.
HP Advanced Photo Paper or HP Pho to Paper HP Advanced Photo Paper or HP Photo P aper is a sturdy, gl ossy photo paper that features an instant -dry finish for easy handling without smudgi ng. It resists water, smears, fingerprint s, and humidity. Your print s have a look and feel comparable to a store- processed photo.
HP Premium Pr esentation Paper HP Premium Pre sentation Paper gives your present ation a quality look a nd feel. HP CD/DVD Tattoos HP CD/DVD Tattoos al low you to personalize your CDs and DVDs by printing high- quality, low-cost CD or DVD l abels. To order genuine HP suppli es for the HP Photosmart, go to www.
• Load envelopes • Load other types of pa per Load full-size pa per You can load many types of lette r or A4 paper into the main input tray of t he HP Photosmart. To load fu ll-size paper 1. Pull out the mai n input tray, and then slide the paper-width and paper-length guides to their outerm ost positions.
3. Insert the stack of pape r into the main input tra y with the short edge forward and the print side down. Sli de the stack of paper forward until it stops. CAUTION: Make sure that the HP Photosma rt is idle and silent when you lo ad paper into t he main input tray.
5. Push the main input t ray back into the HP Photosmart. 6. Pull the output tray ex tender towa rd you, as far as it will go. NOTE: When you use legal-size paper, leave the tray e xtender closed. Load 10 x 15 cm (4 x 6 inch) pho to paper You can load up to 10 x 15 cm (4 x 6 inch) photo pap er into the photo tray of the HP Photosmart.
3. Slide the paper-lengt h and paper-width guides inw ard against the stack of pho to paper unti l the guides stop . Do not overload the pho to tray; make sure the stack of photo paper fi ts within the photo tray and is no higher than the top of the paper-w idth guide.
3. Slide the pape r-length and paper-width guides inward against the stack of cards until the guides stop. Do not overload the photo tray; make sure the stack of cards fits within the photo tray and is no higher th an the top of the paper-widt h guide.
4. Slide the paper-wid th guide inward against the stack o f envelopes until it sto ps. Do not overload th e main input tray; make sure the stack of envelopes fits within the main input tray an d is not higher than the top of t he paper-width guide. 5.
HP CD/DVD Tattoo labels ▲ Place one sheet of CD/D VD tattoo paper in the i nput tray with the print side do wn; slide the CD/D VD tattoo paper forward unti l it stops.
7 Print from your computer The HP Phot osmart can be used with any softwa re application that allo ws printing. You can print a range of proje cts, such as borderless imag es, newsletters, greeting cards, iron-on transfers, and posters.
Make the HP Photosmart the default printer You can set the HP Photosmart as the default printer to use from al l software applications. This means that the HP Photosmart is automatically selecte d in the printer list wh en you select Print f rom the File menu in a software application .
the Size list to see if a defined paper size already exists for the type of paper you are using. Paper type Suggested paper size settings CD/DVD tattoo paper 5 x 7 in.
To view the print resolution 1. Make sure you have pa per loaded in the in put tray. 2. On the File menu in your software application, click Print . 3. Make sure the HP Ph otosmart is the selected pri nter. 4. Click the button that opens the Properties dialog bo x.
3. Make sure the HP Photosmart is the selected printe r. 4. Click the button t hat opens the Properties dial og box. Depending on your sof tware application, this button m ight be called Proper ties , Options , Printer Setup , Printer , or Prefer ences .
4. Click the button that opens the Properties dialog bo x. Depending on your sof tware application, th is button might be cal led Prop erties , Options , Printer Setup , Printer , or Preferen ces . 5. Select the print sett ings appropriate for your project on each of the tabs in the dialog box.
This section contai ns the following topics: • Create printing shortcu ts • Delete prin ting shortcuts Related topics •“ Print a borderless ima ge” on page 56 •“ Print a photo on pho to .
5. In the Printing Shortcuts list, click the printi ng shortc ut that you w ant to delete. 6. Click Delete . The printin g shortcut is removed from the li st. NOTE: Only the shortcuts th at you have created can be del eted. The original HP shortcuts cannot be dele ted.
6. In the Size list, cl ick the size of photo paper loaded in the photo tray. If a borderless image can be printed on the specified size, the Bo rderless printing check box is enable d. 7. In the Paper Type drop-down list, click More , and then select t he appropriate paper type.
NOTE: Do not leave unu sed photo paper in the inpu t tray. The paper might sta rt to curl, which could reduce th e quality of your printout. Photo paper should be flat bef ore printing .
7. In the Print Quality drop-down list, click Maxi mum dpi . NOTE: To view the maximum dpi that th e HP Photosmart will print, click Resolution . 8. Select any other print set tings that you want, and the n click OK . Print on both sides of th e page You can print two-sided p ages with the HP Photosmart manual ly.
• For binding on the side like a book or magazine, click to clear th e Flip Pages Up check box. This causes the od d and even pages of your document to print opposite of e ach other left-to-ri ght. This ensures that the t op of the page is always at the top of the sheet when yo u turn the pages in your bound d ocument.
8. Click OK , and then click Print or OK in the Print dialog box. The HP Phot osmart begins printin g. A dialog box displa ys instructions on the screen when it is t ime to process the second side of you r job. Do not click Continue in the dialog box until you have relo aded the paper as instru cted in the following step s.
Print multip le pages on a single shee t You can print up t o 16 pages on a single sheet of pa per. To print multipl e pages on a single sheet 1. Make sure you have pa per loaded in the in put tray. 2. On the File menu in your software application, click Print .
To print a multiple-pag e document in reverse order 1. Make sure you have pa per loaded in the input tra y. 2. On the File menu in your software application , click Print . 3. Make sure the HP Photosmart is the selected printe r. 4. Click the button t hat opens the Properties dial og box.
To print on transpar encies 1. Load the transpar ency into the input tray. 2. On the File menu in your software application, click Print . 3. Make sure the HP Ph otosmart is the selected pri nter. 4. Click the button that opens the Properties dialog bo x.
Print a poster You can create a poster by print ing a document on multiple pages. The HP Photosmart prints dotted l ines on some pages to indicate w here to trim the pages before taping them together. To print a poster 1. Make sure you have pa per loaded in the input tra y.
To print a Web page 1. Make sure you have pa per loaded in the main input tray. 2. On the File menu in your Web bro wser, click Print . The Print dial og box appears. 3. Make sure the HP Ph otosmart is the selected pri nter. 4. If your Web browser support s it, select the items on t he Web page that you want to include in t he printout.
3. Double-click the H P Photosmart icon. TIP: You can also dou ble-click the printer icon in the Windows taskbar . 4. Select the prin t job you want to cancel. 5. On the Document menu, click Cancel Printing or Cancel , or press the De lete key on your keyboard.
Chapter 7 68 Print from your computer Print.
8 Use the photo features The HP Photosmart is equipped wit h memory card slots and a front USB port t hat enable you to print or edit photo s from a memory card or storage device (such as a keychain drive, portable hard dri ve, or a digital camera in stora ge mode) without upload ing your photos to a computer first.
white when ima ges are ready to be viewed. The Photo light is located near the memory card slots and is indi cated by a camera icon. CAUTION: Do not pull out the memory card or storage device w hile the Photo l ight is flashing. A fl ashing light means the HP Photosmart is acce ssing the memory device.
Print Create Share Save 2. Load up to 10 x 15 cm (4 x 6 in ch) photo paper in the photo tr ay or full-size photo paper in the ma in input tray. 3. Touch View . The View Photos screen appea rs. 4. Touch or to scroll through the th umbnails of your photos.
To print y our photos 1. Insert a memory card into the ap propriate slot on the HP Photosma rt, or connect a storage device to the front USB port. The Photosmart Express menu appea rs, with the most recent photo shown on the display. View Print Create Share Save 2.
8. Touch or to continue scrolli ng through and select ing photos, and the n touch Done . The Print Preview screen ap pears, showing how your photo(s) will look wh en printed. 9. (Optional) If you want to check and/or modify any of your print setting s, touch Settings .
3. Touch Crea te . The Create screen appears. 4. Touch or to scroll through the pro jects, and then touch on e of the following projects. • Album Pages : Enables you to select multiple photos a nd print them onto a seri es of themed al bum pages, which you can t hen bind to create a photo albu m.
To share photos from a memory card or storage devi ce 1. Insert a memory card into the ap propriate slot on the HP Photosmart , or connect a storage device to the fr ont USB port. The Photosmart Expre ss menu appears, with the most recent photo shown on th e display.
Before transferring phot os to your computer, you need t o remove the memory card from your digital ca mera and insert it in the appropriat e memory card slot on the HP Photosmart, or connect a storage device to the front USB po rt.
Edit photos using the control panel The HP Phot osmart offers several basic editin g features that you can use to edit your photos manually b efore you print them, as well as a f eature that enables you to automatically enhance your photos.
9. Use the arrow but tons to pan around the phot o and select a specific area to pri nt. 10. Touch Crop . To preview your cr opped photo ▲ Touch the Back icon until you return to the Options menu, then touch Print Preview . To print y our cropped p hoto ▲ Touch the Back icon until you return to the View Photos screen, then touch Print .
To print yo ur rotated photo ▲ Touch the Back icon unti l you return to the View Photos screen, then touch Print . Adjust the brightness of your photos You can ad just the brightness of a p hoto so that it prin ts lighter or darker than th e original photo you took w ith your digital camera.
NOTE: The changes you make t o the photo apply only t o viewing and printing t he photo. The chang es will not be saved on the memory card or sto rage device. To print a frame around your photo 1. Insert a memory card into the ap propriate slot on the HP Photosma rt, or connect a storage device to the front USB port.
3. Touch or to scroll through the th umbnails of your photos. 4. When the thumbna il of the photo you want to ed it appears, touch it. 5. When the select ed photo appears by itself on the display, touch the image or touch Options . The Options me nu appears.
4. When the thum bnail of the photo you want to edit appears, touch it. 5. When the selected pho to appears by itself on the display, press th e Red Eye Removal but ton on the control panel . TIP: Another method is to choose Red Eye Removal from the Edit menu.
9 Print reports and forms The HP Photosmart ena bles you to print self-test reports. You can also print forms such as ruled papers and checklists. This section contai ns the following topics: • Prin.
Print forms The HP Photosmart con tains built-in templates that enab le you to print common forms, such as narrow or wide ruled notebook paper, graph paper, task checklists, and music sheets on plain lett er- or A4-size paper. To print forms from the control panel 1.
10 Maintain the HP Photosmart The HP Photosmart re quires little maintenance. You might need to replace, align, or clean your ink cartridges from time to time ensure that your p rintouts are always of the highest quality. This se ction provides instructions for keepi ng the HP Photosmart in t op working condition.
To check the ink leve ls from the HP Photosmart Software 1. In the HP So lution Center, click Settings , point to Print Settings , and then click Printer Toolbo x . NOTE: You can also open t he Printer Toolbox from the Print Pro perties di alog box. In the Print Properties dialog box, cl ick the Se rvices tab, an d then click Service this devi ce .
To replace th e ink cartridges 1. Make sure the HP Photosmart is tu rned on. 2. Open the ink cartridg e door by lifting from the front center of th e device, until the door locks into place. 3. Squeeze the bottom of the latch below the ink cartridge you want to re place, and then lift the latch.
4. Pull the ink cartridge towa rd you out of its slot to remove it . 5. Remove the new in k cart ridge from its packaging, and then, holding it by the handle, push the ink cartridge in to the empty slot. Match the color and pa ttern of the ink cartridge to the color and pattern on the pr int carriage.
7. Repeat steps 3 th rough 6 for each ink cartridge you are replacing. 8. Close the ink cart ridge door. Related topics “ Shop for ink supplie s” on page 95 Align the prin ter The HP Photosmart aut omatically aligns the print he ad when you install the ink cart ridges during the init ial setup.
3. Click the Device Services tab. 4. Click Align the Printer . The HP Photo smart prints a test page, aligns the p rint head, and cal ibrates the printer.
clean the ink cartridge con tacts. If you still get this message after cleaning the contacts, you will need a replac ement ink cartridge. Remove the a ffected ink cartridge and look at the end-of-warranty da te on the bottom. If it is before t he end-of-warranty date, contact HP support to ob tain a replacement ink cartridge.
8. Repeat if necessa ry for the other ink cartridges. 9. Gently close th e ink cartridge door. Related topics •“ Ink cartridge warranty information” on pag e 151 •“ Replace the ink cartridge.
To clean the exterior of the HP Ph otosmart 1. Turn off the HP Photosmart. 2. Use a soft cloth o r slightly moistened sponge to w ipe dust, smudges, and stain s off the case. The interior o f the HP Photosmart does not require cleaning. Keep fluids away from the contro l panel and th e interior of th e HP Photosmart.
Chapter 10 94 Maintain the HP Photosmart Maintain the HP Photosmart.
11 Shop for ink supplies For a list of ink cartrid ge numbers, see the printed documentati on that came with the HP Photosmart. You can also use the soft ware that came with the HP Photosmart to find out the reorde r number for all the ink cartridges.
Chapter 11 96 Shop for ink supplies Shop for ink supplies.
12 Troubleshooting This section contai ns the following topics: • Troubleshootin g tips • Hardware setup troubleshooting • Software instal lation troubleshoot ing • Wired network se tup troubl.
sure the other end o f the USB cable is plugged into a USB port on your computer. After the cable is connected properly, t urn the HP Photosmart o ff and then on agai n. • If you are connecting the HP Photosmart through a USB hub, make sure the hub is turned on .
• Clean the prin t head when you notice a signifi cant decrease in print q uality. • Do not clean the prin t head unnecessarily. This wastes i nk and shortens the life of the cartridges. • Handle ink cartridges carefu lly. Dropping, jarring, or rough handl ing during installation can cause temporary printing problems.
3. Gently pull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the ro llers, check the rollers and wheels for torn pieces of paper that might be remaining insi de the device. If you do not remove al l the pieces of paper from t he HP Photosmart, more paper jams are likel y to occur.
4. Gently pull the paper out o f the rollers. CAUTION: If the paper tears when you are removing i t from the rollers, check the rollers and wh eels for torn pieces of paper that might be remaining inside the device. If you do not rem ove all the pieces of paper from the HP Photosmart, more paper jams are likely to occur.
4. Turn off the HP Photos mart, wait one mi nute, then re start it. 5. Reinstall the HP Photos mart software. CAUTION: Do not co nnect the USB cable to the computer unti l prompted by the software installation screen.
• Test the power out let to make sure it is working. Pl ug in an appliance that you know works, and see if the app liance has power. If not, then there might be a problem with the p ower outlet. • If you plugged the HP Photosmart into a switched outlet, make sure the switch is on.
For more informatio n on installing the so ftware and connecting the USB ca ble, see the Setup Guide that came with the HP Photosm art. The display show s the wrong language Cause: You might have selected the incorrect language when setting up the HP Photosmart.
Solution: Clear the paper jam, and then follow the prompt s on the display or the computer screen to contin ue. For more information, see: “ Clear paper jams ” on page 99 Cause: The print head assembly is blocked. Solution: There might be some packing material inside the HP Photosmart.
A red X appears on the USB connect prompt Cause: Normally, a green check appears ind icating that the USB connection is successful. A red X i ndicates that the USB connection fai led. Solution: Check that the HP Photosmart is turned on, and then try the US B connection agai n.
For more information, see: “ Uninstall and reinstall t he software” on page 107 The registration screen does not appear Cause: The regi stration screen did not launch automatically.
1. On the Windows taskbar, click Start , Settings , Control Panel (or just Contro l Panel ). 2. Double-click Add/Remove Programs (or click Uninstall a progr am ). 3. Select HP Photosmart Prin ter Driver Software , and then click Change/Remove . Follow the onscree n instructions.
Cause: The HP Photosm art is turned off. Solution: Turn the HP Pho tosmart on. Cause: The com puter is turned off. Solution: Turn the computer o n. Cause: The HP Photosmart is not properly conn ected to the computer. Solution: Check the connection from the HP Photo smart to your computer.
Solution: Check th e following cables to ens ure the y are connected properly. • Cables bet ween the HP Photosmart and the hub or router • Cables bet ween the hub or router and your computer • C.
Solution: Turn off the HP Photosmart , the computer, and the rout er. Wait 30 seconds. Turn on the router first , and then turn on the HP Photosmart an d the computer. Cause: The HP Photosma rt and computer are not connected to the same network. Solution: Try accessing the Embedded Web Server on the HP Photo smart.
If the screen still ap pears, try uninstalling the HP Photosmart software, rebooting your computer, and temporarily disablin g your firewall before reinst alling the HP Photosmart softw are. You can re-enable your firewall ap plication after installati on is complete.
• Printouts seem blurry or fuzzy • Printouts have vertical streaks • Printouts are slanted or skewed • Paper is not picked up from the input tray Ink is bleeding or smearing Cause: The paper type is not suitable for the HP Ph otosmart. Solution: Use HP Premium Papers or any oth er paper type that is appropriate f or the HP Photos mart.
If the prob lem persists, use th e software you instal led with the HP Ph otosmart or another softwa re application to rotate you r image 180 degrees so that the light blue, gray, or brown hues in your im age do not print at the bottom o f the page.
Solution: Load high-qual ity paper in the input tray an d print the image with a high print quality sett ing, such as Best , Maximum dpi , or High Reso lution . Always make sure the paper you are pri nting on is flat. For best results when printing image s, use HP Premium Plus Pho to Paper.
If the problem persists a fter cleaning and aligning, contact HP support for help. Go to: www.hp.com/support If prompted, choose yo ur country/region, and then clic k Contact HP for information on callin g for te chnical support.
If prompted, choose your country/region , and then click Co ntact HP for information on calling for techni cal support. For more information, see: •“ Clean the prin t head” on page 90 •“ Pri.
If prompted, choose yo ur country/region, and then clic k Contact HP for information on callin g for te chnical support. For more information, see: •“ Clean the prin t head” on page 90 •“ Pr.
Printouts are sl anted or skewed Cause: The paper i s not feeding properly o r is loaded incorrectly. Solution: Make sure the paper is l oaded correctly. For more information, see: “ Load full-size paper” on page 42 Cause: More than o ne type of paper is loaded in the input tray.
NOTE: To avoid paper jams, tuck the flaps inside the envelopes. Cause: The wrong type of envelop e is loaded. Solution: Do not use shiny or embossed envelo pes or envelopes that have clasps or windows.
Solution: Turn the HP Photosmart of f and open the ink cartridge door . Remove any objects that are blocki ng the print head assembly (in cluding any packing materials), and then turn the HP Photosmart on again. Cause: The compute r is not communicating with the HP Pho tosmart.
Solution: The printer driver status might have chang ed to either offline or stop printing . To check the prin ter driver status 1. In the HP Solution C enter, click the device tab. 2. Click Settings . 3. Click Status . If the status is offline or stop printing , change t he status to read y .
Solution: Make sure the H P Photosmart is the selected p rinter in your software application. TIP: You can set the H P Photosmart as the default print er to ensure that the printer is automa tically sele cted when you select Print in the File menu of your different softw are applications.
Solution: Load pa per in the input tray. For more information, see: “ Load paper” on page 41 The pages in my document came out in the wrong order Cause: The print settings are set to print t he first page of your document first.
Solution: Remove all paper f rom the input tray. Load a stack of envelopes in the input tray, wit h the envelope flaps facing up a nd on the left. NOTE: To avoid paper jams , tuck the flaps inside the envelope s.
3. Check the graphics in the document to make sure that the current size fits within the printable area of the HP Photosmart. 4. Cancel the print job if the graphics do not fi t in the printable area of the page. TIP: Some software appl ications allow you to scale the document to fit the paper size currently selected.
• The photos on the memory ca rd or storage device do not transfer to my com puter • Memory card or storage device i s not available • Photos in a connected dig ital camera with PictBridge do no.
If you have a memory card a nd a storage device connected, remove eit her the memory card or the storage device. You can use only one at a time. Cause: The fi le system is corrup ted. Solution: Check the display fo r an error message tel ling you about the problem and how to solve it.
Solution: Install the HP Photosmart Soft ware that came with the HP Photosmart. If it is instal led, restart your comput er. To install the HP Photosmart Software 1. Insert the HP Photosma rt CD-ROM into your computer’s CD-ROM drive and then start the Setup pro gram.
Photos in a connected digi tal camera with PictBridge do not print Cause: The digital camera is not in PictBridge mode. Solution: If the camera supports PictBridge, make sure the cam era is set to PictBridge mode. See t he user guide that came with the cam era for instructions on how to d o this.
Remove memo ry card or storage devi ce Cause: A storage device is connect ed to the front USB port, and then a memory card was inserted into a memory card slot. Solution: Remove either the the storage device or the memory card. Only one card or device can be accessed at a time.
Other users on the network can access my memo ry card or storage device Cause: The Common Internet File System (CIFS) serve r in the HP Photosmart does not support authen tication. This is a limitati on of the CIFS server. The CIFS server is i ncluded in all net work-connected H P Photosmart devices.
Firmware revi sion mismatch Cause: The revision num ber of the HP Photosmart fi rmware does not match the revision number of the software. Solution: To find support and warranty info rmation, go to the HP Web site at www.
Cause: You might be using the printe r in an extremely high- or low-humi dity environment. Solution: Load one sheet o f photo paper at a time. Photo tray cannot en gage Cause: The photo tray might not be pushed all the way in. Solution: Lift t he output tray, then push the photo tra y all the way in.
Photos not f ound Cause: Some of the files on the i nserted memory card or atta ched storage device are damaged. Solution: Reinsert th e memory card in t he HP Photosma rt or try transferring the files to your co mputer using a me mory card reader or a USB cable.
Invalid file name Cause: The file name you entere d is invalid. Solution: Make sure that you are not using any i nvalid symbols in the file name. NOTE: Although the f ile name might look correct, i t could still include invalid characters. Ov erwrite the existi ng file name with a new name.
Memory card error Cause: There are two or more memory card s inserted into the HP Photosma rt at the same time. Solution: Remove all but one memory c ard. The HP Phot osmart reads the remaining memory card and displays th e first photo stored on the memory card.
Cause: You have inserted a Compact Flash mem ory card backwards or upside down. Solution: Remove the memory card and reinse rt it correctly. The la bel of the Compact Fl ash card faces up and should be readabl e as you insert it into the slo t. Cause: You have not fully inserted the m emory card.
format. Digital cam eras and other devices use the FAT (FAT1 6 or FAT12) format and cannot recognize a F AT32 formatted card. Solution: Reformat your memory card in your camera or format your memory card in a Windows XP computer by selecting the FAT format.
Out of paper Cause: There is not enough pape r in the input tray. Solution: If the HP Photo smart is out of paper or there are only a few she ets remaining, load more paper in the input tray. If there is paper in t he input tray, remove the paper, tap th e stack of paper against a flat surface, and reload t he paper into the input tray.
Solution: Change the print se tting or load the appropriate paper in the input t ray. For more information, see: •“ Information o n paper” on page 99 •“ Change the print set tings for the cu.
HP Photosmart not found Cause: This error applies only to USB-connected d evices. The USB cable is not plugged in prop erly. Solution: If the H P Photosmart is not properly connected to the computer, communication errors can occu r. Make sure the USB cabl e is securely connected to the HP Photosmart and the computer, as shown below.
Solution: If the HP Ph otosmart is not proper ly connected to th e computer, communicatio n errors can occu r. Make sure the USB cable is sec urely connected to the HP Photos mart and the computer , as shown belo w.
Calibration er ror Cause: An incorrect type of paper is loaded in th e input tray. Solution: If you have col or or photo paper loaded in the input tray whe n the printer aligns, the ca libration might fail. Lo ad unused plain white lett er or A4 paper into the input tray, a nd then follow the prompts on the display to continue.
cartridges that the HP Photo smart supports, see the printed documentati on that came with the HP Ph otosmart. For more information, see: “ Replace the ink cartridges” on page 86 Cause: The ink ca rtridge(s) are not intended for use in this device.
Solution: Turn the H P Photosmart off, unplug the power cord, a nd wait 10 seconds. Then, plug the power cord back in and turn the d evice on. If you contin ue to receive this mess age, write down the erro r code provided in the message, and then cont act HP support.
Device service or repairs required as a resul t of using expired ink will not be covered under warrant y. For more information, see: “ Replace the ink cartridges” on page 86 Non-HP ink Cause: The HP Photosmart detected non-HP ink. Solution: Replace the in dicated ink cartridge(s).
Solution: Remove any objects that are b locking the print head assemb ly. To clear the p rint head assembly 1. Open the ink cartridg e door by lifting from the fron t center of the device, until t he door locks into place. 2. Remove any object s that are blocking the print head assembly, including any packing mate rials.
www.hp.com/support If prompted, choose your country/region , and then click Co ntact HP for information on calling for techni cal support. Replace ink ca rtridges soon Cause: The indicat ed ink cartridge is estimated to be low on i nk and might need to be replaced soon.
Solution: Remove and reinsert the ink cartridges and verify tha t they are fully inserted and locked in p lace. If the problem pe rsists, clean the copper-colored contacts of the ink cartridges.
13 HP warranty and support Hewlett-Packard provides Internet and phone support for the HP Photosmart. This section contains the following topics: • Warranty • Ink cartridge warranty information .
Support process If you have a problem, follow these steps: 1. Check the documentation that came with the HP Photosmart. 2. Visit the HP online support Web site at www.
This section contains the following topics: • Phone support period • Placing a call • After the phone support period Phone support per iod One year of phone support is available in North America, Asia Pacific, and Latin America (including Mexico).
HP Quick Exchange Service (Japan) For instructions on how to pack your device for exchange, see “ Pack the HP Photosmart” on page 156 . HP Korea customer support Chapter 13 154 HP warranty and sup.
Prepare the HP Photosmart for ship ment If, after contacting HP support or returnin g to the point of purchase, you are req uested to send the HP Photosmart in for service, make sure you remove and ke.
4. Retain the control panel faceplate. Do not return the control panel faceplate with the HP Photosmart. CAUTION: The replacement HP Photosmart mi ght not come with a control panel faceplate. Store your control pane l faceplat e in a safe place, and when the replacement HP Photosmart arrives, reattach your contro l panel faceplate.
14 Technical information The technical specifications and international regu latory information for the HP Photosmart are provided in this section. For additional specifications, see the pr inted documentation that came with the HP Photosmart.
Print specifications • Up to 1200 x 1200 rendered dpi black when printing from a computer • Up to 4800 x 1200 optimized dpi color when printing from a compu ter and 1200-input dpi • Print speeds.
www.hp.com/go/msds Recyclin g program HP offers an increasin g number of product return a nd recycling programs in many countries/regions, and partners with some of the largest e lectronic recycling centers throughout the world. HP conserves resources by reselling some of its mo st popular products.
Battery dis posal in Taiw an Disposal of waste equ ipment by users in private househ olds in the European Unio n Disposal of Waste Equipment by Users in Private Households in the European Union This symbol on the pr oduct or on its packaging indicates that this pr oduct must not be disposed of with y our other household wa ste.
Regulatory notices The HP Photosmart meets product requirem ents fr om regulatory agencies in your co untry/region. This section contains the following topics: • Regulatory model identification numb.
FCC statement FCC sta tement The Unit ed States F ederal C ommunications C ommission (in 4 7 CFR 1 5 . 1 0 5) has spec ified that the follo wing noti ce be brought to the attenti on of users o f this product .
Notice to users in Ja pan about the power cord Noise emis sion statement for Ger many Geräusc hemission LpA < 7 0 dB am Arbeitsplatz im Nor malbetrieb nach DIN 4 5 63 5 T .
HP Photosmart D7 200 series declaration of conformity DECLARATION OF CONFORMITY according to I SO/IEC 17050-1 an d EN 17050-1 Manufacturer's Name: Hewlett-P ackard Compan y DoC#: SDGOB- 0710-rel.
Index Symbols/Numerics 10 x 15 cm photo paper load 44 specifications 157 2 pages on 1, print 62 4 pages on 1, print 62 4 x 6 inch (10 x 15 cm) borderless photos print 56 4 x 6 inch photo paper, load 44 802.
fax problems poor print quality 113 smeared ink 113 file invalid name 136 supported formats 136 unreadable 134 unsupported formats 135 firmware revision mismatch 133 firmware version 31 G gateway, default setting 32 general information, configuration page 31 greeting cards, load 47 H hardware address (802.
status 31 upgrade 26 network configuration page 30 O order ink cartridges 95 ink supplies 95 out of paper 140 overheads, print 63 P page order 62 paper choose 39 feed fai ls 119 incompatible types 41 .
reinstall software 107 removing ink from skin and clothing 92 replace ink cartridges 86 reports self-test 83 resolution print 52 restore factory settings 15 restore network defaults 27 RJ-45 plug 24, .
An important point after buying a device HP (Hewlett-Packard) D7200 Series (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought HP (Hewlett-Packard) D7200 Series yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data HP (Hewlett-Packard) D7200 Series - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, HP (Hewlett-Packard) D7200 Series you will learn all the available features of the product, as well as information on its operation. The information that you get HP (Hewlett-Packard) D7200 Series will certainly help you make a decision on the purchase.
If you already are a holder of HP (Hewlett-Packard) D7200 Series, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime HP (Hewlett-Packard) D7200 Series.
However, one of the most important roles played by the user manual is to help in solving problems with HP (Hewlett-Packard) D7200 Series. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device HP (Hewlett-Packard) D7200 Series along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
