Instruction/ maintenance manual of the product ColorPro CAD HP (Hewlett-Packard)
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Servi ce Manu al HP DesignJet ColorPr o CAD HP DesignJet ColorPr o GA www.GovTechMedia.com.
T echnic al Marke ting, Barce lo na Division, Hewlet t-Packard Espanol a, S.A. A vda. Grael ls , 501 08190 Sant Cugat del V all es Spain For HP I nt ern al Use Onl y ©Copyright Hewlett-Packard Co m pa n y 199 9 Thi s doc umen t con tains prop rietary in forma tion th a t is pr otec ted b y c opy rig ht.
1 Servic e Manual HP DesignJet ColorPr o CAD HP DesignJet ColorPr o GA www.GovTechMedia.com.
2 HP De s i gnJets Co lorPro CAD and GA Print ers Service Manua l Using this Manual Purpose This Service Ma nual contains information necessar y to t est, cal ibrate and servi ce: HP Desi gnJet ColorP.
Table of Co nten ts 3 HP DesignJets Col orPro CAD and GA Printe rs Se rvic e Ma n ual T able of Contents 1 Chapt er 1 - Product Informat ion Chapter 2 - Oper a ting O verview Ch apte r 3 - Loadi ng Pa.
Tabl e of Cont ents 4 HP De s i gnJets Co lorPro CAD and GA Print ers Service Manua l www.GovTechMedia.com.
Produc t Inf or m at i on 1-1 Chapt er 1 Produc t I nform ation Technology U pda te M odu lar Ink Delivery System A m odu lar in k de livery s yste m is the separat ion of ink cart r i dge s and printheads in t o i n di vi du al , si n gl e- col or c om pon en ts.
Pr oduct Inf or m a t i on 1-2 Technology U pda te How It Wor ks By sep arat in g t he ink cart r i dge f ro m the pr intheads, a modu l ar ink deli ver y syste m allows t he in k supp ly t o r em a in in a per mane nt, fi xed pos it ion.
Produc t Inf or m at i on 1-3 Technology U pda te The B e n efit s Cuts up to 30 pe rcent off t h e pr in t in g co st s o f other m ethods Mo dular des ign means o nl y t he co mponent t hat is no l o nger use ful is replaced. Longer- life pr in t heads and hi gher -capac i t y i nk cartr i dges means l e ss f r equent rep l aceme n t .
Pr oduct Inf or m a t i on 1-4 Sp ec if i ca ti ons Data Sh ee t Pri nt Met hod Plain paper d r op on -dema nd t hermal inkjet prin ting . Print S peed 1 Bl a ck Bl ack Text Econo fast Mode Normal Mode Be st Mode Letter / A4 11.0 ppm 9.0 ppm 7.5 ppm 11x17 / A3 7.
Produc t Inf or m at i on 1-5 Con nectivit y /Netw ork Manag eme nt HP Desi g n J et ColorPro CAD Ne t wo rk-capa ble prin t er fo r DOS and Window s envi r onments Enhan c ed HP PCL 3e W indow s Dr ive r S upport for Window s NT 4.
Pr oduct Inf or m a t i on 1-6 Pa per Size Handlin g Minim u m W idth: 76.2 m m (4 in.) x 127 .0 mm (6 in .) Maxim um Wid t h: 330.2 mm (13in .) x 482.6 m m (19 in.) Maxim um Print Wi dt h 320 mm (12. 61 in . ) x 470 mm (18.49 i n.) on 13 in. x 19 in .
Produc t Inf or m at i on 1-7 Di m e nsio ns Wit h paper tr a y clo s ed 685 mm (26. 97in.) W x 610 mm (24.02in .) D x 337 m m (13.27in.) H Wi t h pa per tray ful ly e xtended 685 mm (26. 97in.) W x 745 mm (29.33in .) D x 337 m m (13.27in.) H D es k S p a c e R e qu i r ed 685 mm (26.
Pr oduct Inf or m a t i on 1-8 Sp ec if i ca ti ons Cable Sp ecificat i ons 1284-B Connector Pin Assignm ents The pin numbers an d t heir assigned signal names f o r t he 1284-B c o nnecto r s are giv en be low .
Produc t Inf or m at i on 1-9 30 Sig nal G rou nd ( nAut oFd , nS el e ct In, nInit ) 31 H nIn it nIn it nIn it nR evers eR eques t nInit 32 P nF ault nD a t aA vail nD a t aA vail nP e r iphR eq uest.
Pr oduct Inf or m a t i on 1-10 Sp ec if i ca ti ons Centr onics Parallel Pinout Inf o rmation P IN N UM BE R P IN ID D ES CRIPTION 1S t r o b e 1 A low puls e c aus es th e pri nt er to r ead on e byt e of d ata 2 - 9 D at a 0 - D at e 7 T hes e pins ar e th e dat a lin es.
Pr od uc t In f orm a t i on1- 11 Sp ec if i ca ti ons The Cent r o ni cs Parall e l Ca bl e has only 8 data li ne s , 5 s t a t us l ines, 4 ground li nes and gro und c o nnect i o ns bet ween the host P C and t he peri p her a l .
Pr oduct Inf or m a t i on 1-12 Sp ec if i ca ti ons IEEE 1284 Pinout Info r mation Any s t an dard I E E E 1284 com p liant pr inter cabl e w ill wo rk wi t h t he pr in t er. The custo m er can or der the HP IEEE 124 C o m p liant Parallel In t er face Cable C2950A (2 me t ers) or C2951A (3 me t ers).
Pr od uc t In f orm a t i on1- 13 32 nPerip hR eq u est Duri ng ECP m od e th e peri ph er al m ay dri ve th is pi n low t o req u est com munic ati ons with th e h o st . T his r equest mer ely “hints” to th e h o st; the host has ult im at e c ontr ol ov er th e trans f er dir ec t i on.
Pr oduct Inf or m a t i on 1-14 Sp ec if i ca ti ons Reliab il ity Specification s Categor y Specifications Prin t er Usage Up to 12 , 000 pages / m o nth Mechanism Life 150, 000 A si ze page s / 5 y ears www.
Pr od uc t In f orm a t i on1- 15 Sp ec if i ca ti ons Interface Sp ecification s Categor y Specifications Int er face Spec ificat ion Centroni cs parall el , IEEE 1284 Com p liant w ith 1284-B recept acle (ECP) 64KB buffer si ze www.
Pr oduct Inf or m a t i on 1-16 Sp ec if i ca ti ons Physical Dime nsions Wi t h paper t r ay cl o sed ( W x D x H) 27.0 x 24.0 x 13.3 in ches 685 x 610 x 337 m m Wi t h paper t r ay f u l ly extended ( W x D x H) 27.0 x 29.3 x 13.3 in ches 685 x 745 x 337 m m W e ight 26.
Pr od uc t In f orm a t i on1- 17 Sp ec if i ca ti ons Pack ag ing Dimension s S pecification s 792 mm (31.3 in . ) W x 731 m m (28.8 in .) D x 457 mm (18.
Pr oduct Inf or m a t i on 1-18 Sp ec if i ca ti ons Electri cal Specifications Category Specification Input Vol tage 100 to 240 Vac ( ± 10%) Fr equency 50/60 Hz ( ± 3 Hz) Int erf ace Specificati on C e nt ro ni c s para l lel , IE EE 1284 Co m p li a nt w i th 1284-B r ecept acl e (E CP ) Pow e r C onsumption Idl e Pri nt i n g 4.
Pr od uc t In f orm a t i on1- 19 Sp ec if i ca ti ons Environmental Speci f icat i ons Categor y Specifications Tem pe r atu r e Operat in g Storage cond i t ion Reco mm e nded oper ating 5 ° C to 4.
Pr oduct Inf or m a t i on 1-20 Sp ec if i ca ti ons Pr oduc t Cer tif icati ons Safe ty Certif i cations EMI Cer tifications CCIB (Chi na) C TICK (A ust r a lia an d New Zealand) CSA (Canada) VCCI ( .
Pr od uc t In f orm a t i on1- 21 Sp ec if i ca ti ons Medi a S iz es Su ppor ted The fo ll ow ing are the m ed ia sizes suppor t ed by t he printer. Gener al type Siz es (mm ) Siz es (inch) Remark s Tray 1 (I nput / Output Tr ay) Post Card 100x 148 3.
Pr oduct Inf or m a t i on 1-22 Sp ec if i ca ti ons Rec omme nded M edia We ig ht Pap er 60 to 135 g/m 2 (16 to 36 l b. Bond) Car d stock 110 to 200 g/m 2 (110 lb. Index ) (up to 0.012 i n. or 0.3 mm t hickness for strai g ht paper path) www.GovTechMedia.
Pr od uc t In f orm a t i on1- 23 Sp ec if i ca ti ons Pape r Ha n dli ng Media Type Capacity (P ages) Tray 1 (I nput / Output Tr ay) Sheets 1 0 Cards 4 Tray 2 (Upper Tr ay) Sheets 150 Cards 6 0 Tray 2 (Upper Tr ay) Sheets 250 Rear Manual F eed All me d ia sizes f ro m 4x 6 inches (101.
Pr oduct Inf or m a t i on 1-24 Sp ec if i ca ti ons Printa ble Area The t abl e a s fo ll o w s w ill s ho w t he m ini mu m marg in o f each med ia t y pe ( po rt r ai t ori entati on) f o r the HP De si gnJet C ol orPro Seri e s Prin ter. P lease not e that t he prin t able area is s ma l ler t han t hat of HP LaserJet s.
Pr od uc t In f orm a t i on1- 25 Sp ec if i ca ti ons M edia M argin s (in portrait o rie ntation) Mar gin s Media Type Lef t Right Top B ottom Com ment s US L etter 8.5 x 11 i n. 215.9 x 279.4 m m 0.25 i n. 6.4 mm . 0.25 in . 6.4 mm . 0. 12 in. 3.0 mm .
Pr oduct Inf or m a t i on 1-26 A6 Car d 4.13 x 5.83 105.0 x 148.0 0.12 in . 3.1 mm . 0.12 in . 3.1 mm . 0. 12 in. 3.0 mm . 0. 50 in. 12.7 mm . Hagaki Car d 3.94 x 5.83 100.0 x 148.0 0.12 in . 3.1 mm . 0.12 in . 3.1 mm . 0. 12 in. 3.0 mm . 0. 50 in. 12.
Pr od uc t In f orm a t i on1- 27 Sp ec if i ca ti ons Hewlett-Pack ard I nk Cartridge Specification s Category Specification Type Pl ai n p ape r d r op on -d em an d th e rm al in kj e t pri n t i n.
Pr oduct Inf or m a t i on 1-28 Sp ec if i ca ti ons Syst em Requirem e nt The fo ll o w ing CPUs and mem o r y are r equ i red : Minim u m: Windows 3.1x: 486DX-66, 8 Mb RAM Windows 95/98: 486DX-100, 8 Mb RAM Windows NT 4.0/5.0: 486DX-66, 16 M b RAM Macin t o sh S yste m 7.
Pr od uc t In f orm a t i on1- 29 Product Overvie w Pr i nt er Ex te rn al V i ew M odel a n d Ser i al N umber The ser ial number o f t he HP DesignJet ColorP ro S eries Pr inters can be found on the labels at t he b ack o f each printer and at the top of t he m a in case (co n cea led by t he t o p co ver).
Pr oduct Inf or m a t i on 1-30 Supplies a nd Acce s sorie s P r od uc t S t r u c t ur e The f o ll ow ing i t e m s will b e s hipped i n the box: Bas ic s Pri nter Ex t en ded Tray Cove r (a) Dr iv.
Pr od uc t In f orm a t i on1- 31 Supplies a nd Acce s sorie s Power Co rd US 8120-6805 #A B B, #ABM, #AC4, #AK Y, # A 2L, #ABA Europe 8120-6802 #ABS, #AKB, #ACB, #A BT, #AKC, #ACT, #AB7, # ABB, #ARG, # ARP, #A KY A u strali a 8120-6803 #ABG, #AKY S in gapo re / Mal aysia 8120-6809 #AB4 SA 8120-6808 #ACQ UK 8120-6801 #ABU www.
Pr oduct Inf or m a t i on 1-32 Supplies a nd Acce s sorie s Network I n terface Th e f ol l owi ng ca rd s h av e b ee n tes te d w i th th e HP D esi gn Jet C ol orPr o S e ri es P r i n te rs .
Pr od uc t In f orm a t i on1- 33 Supplies a nd Acce s sorie s Print Cart ridge No. 10 Cy an Ink C art ri dg e C4841A No . 10 Magen t a Ink C artr idge C4842A No . 10 Yell o w Ink Cartridge C 4843A No . 10 Hi Capaci t y B lack In k Cart r i dge C4844A No.
Pr oduct Inf or m a t i on 1-34 Supplies a nd Acce s sorie s Me di a HP Bri g ht Whi t e Paper (500 / A s ize) C1824A HP Bri g ht Whi t e Paper (500 / A 4 s ize) C1825A HP Bri g ht Whi t e Paper (200 .
Pr od uc t In f orm a t i on1- 35 Supplies a nd Acce s sorie s Oth er Accesso ries HP 64MB (2x 32MB) 60ns EDO SIMM D4543A HP 32MB (2x 16MB) 60ns EDO SIMM D3648B HP 16MB (2x 8MB) 60ns EDO SIMM D3647B H.
Pr oduct Inf or m a t i on 1-36 Warranty and Support The warrant y f o r HP Desi g nJet Co l o rPro Seri es Prin t er s varies depending on t he produc t , t he dat e an d t h e co un tr y of purc h as e.
Pr od uc t In f orm a t i on1- 37 Warranty and Support Hewlett-Pack ard Li mited Warranty Statem e nt HP Pr oduct Dur ation of L imited Warr anty So ftwar e 1 y ear Prin t Cartr i dg es 90 day s Printer 1 year Prin t heads 1 year Exte nt of Limite d Warr a nty 1.
Pr oduct Inf or m a t i on 1-38 5. If HP rece ives, during the applica ble warr ant y per i od , not ice o f a def ect in a hardwar e pro duct whi ch is cove red by HP’s warr ant y , HP sha ll e i t her r epa ir or replace the pro duc t, at i t s o p t i on.
Pr od uc t In f orm a t i on1- 39 Limita tions of L iabili ty 1. EXCEPT F OR THE O BL IGA TIONS SPEC IFIC A LLY SET F OR TH IN TH IS WA RRA NTY STA TEM ENT, IN NO EVEN T SH AL L HP BE L IA BL E F O R .
Pr oduct Inf or m a t i on 1-40 Warranty and Support Ob t ain ing Prin t er D ri ver s The HP Desi g nJet Co l or Pro Seri es Pr i nter Driver Software is updated peri o di ca lly. The latest versi o ns can be obta in ed fro m author i zed Hew lett- P ackar d deal er s o r any o f t h e sour ces li st ed below.
Pr od uc t In f orm a t i on1- 41 Warranty and Support Service Su pp ort C ontracts In t h e U.S . HP Suppor tPac k Th e HP S upport Pack i s an enhanceme nt to t he cust o m er’s or iginal o n e- year war r ant y repa i r service.
Pr oduct Inf or m a t i on 1-42 Warrant y a nd Support Service an d Suppo r t Resources Hewl ett-P ackar d New s Netw o rk (HP NN) HPNN is an el e ct ro n i c bull et in bo ar d ser vice ava ilab le only to HP au t hor i zed r ese llers.
Pr od uc t In f orm a t i on1- 43 Warranty and Support HP BBS L ibrar y The HP e l ect ro n ic bullet in boar d li brar y ser vice, which is availa ble 24 h o urs a day , 7 days a week, c o n t ains dr iv ers and support inf o r m at i o n which ca n b e do wnloaded to y o ur PC vi a m ode m.
Pr oduct Inf or m a t i on 1-44 Warranty and Support HP FAXback on Demand – HP FIRST Yo u can use t his service to select do cum e n t s, such as pro duct descr i pt i ons and t echnica l infor m at i o n. To access t hi s ser vice, use t he handset o n y our fax machine a nd d ial the appro p r iat e number fro m t he table in this sect i on.
Pr od uc t In f orm a t i on1- 45 Warranty and Support HP F IRST T e lephone Numbers Countr y Tele phone Num ber For US and Cana da (800) 333-1917 Fo r Cu st o me rs in Europe: U.
Pr oduct Inf or m a t i on 1-46 Warranty and Support HP T elephone Suppor t Tec hnical P hone Suppor t for C ustomers The HP Custom er Suppo rt Cen t er pro v i des free technica l ass istance f o r per ipherals wi thin th e ha rdware warra nty peri od.
Pr od uc t In f orm a t i on1- 47 Warranty and Support Warr anty and Out-of -Warra nty Support Te lephone N umbers Countr y (Language) Tele phone Numbe r A u str i a (Ger m a n) 0660-6386 Bel g i u m .
Pr oduct Inf or m a t i on 1-48 Warranty and Support Contac ting Hew l ett-P a c k ard To cont act HP, check y o ur l o ca l t e l ep hone d i r ect o r y f o r t he HP Sal e s and Servic e O ffice near y o u.
Pr od uc t In f orm a t i on1- 49 Warranty and Support Wo r ldw i de C ustomer Su pport Numb ers Custo m er Support Center s pro vi de t echni c a l informat i o n via t el ep h o n e d irect ly w ith o nline agents who ar e trained to assist with setup, configurat i o n , st artu p an d t ro ubl es hoot in g o f HP products.
Pr oduct Inf or m a t i on 1-50 Fo r E u ro p e Af r ica/M iddle East 41 22/780 71 11 A u stri a 0660 6386 Bel g i u m ( Dut ch ) 02 6268806 Bel g ium (French) 02 6268807 Czech Republic 42 (2) 471 732.
Pr od uc t In f orm a t i on1- 51 For Asia-Pacific A u strali a (61- 3) 9272-8000 Chi na 86 10 6564 5959 Hong K o n g 800 96 7729 India 9111 682 6035 Indonesi a 21 350 3408 K o rea ( 82-2) 3270-0700 M.
Pr oduct Inf or m a t i on 1-52 www.GovTechMedia.com.
Operat in g Overview 2-1 Chapt er 2 O perating Ov erv iew Usi ng th e Contr ol Pa nel T h e C o n t r o l P a n e l a l lo w s yo u t o p e r fo r m mo s t ma j o r t a s k s w it h t h e p r i n t e .
Operati ng Over view 2-2 Usi ng th e Contr ol Pa nel The funct i o ns of each o f t he b utto ns are as fo ll ows : Contr ol P ane l Key Func tion [ GO ] Put s t he pri nter either o nline or offline. A ll ow s th e p ri n te r to re s um e p ri n ti n g af te r g oi n g o ffli ne.
Operat in g Overview 2-3 Usi ng th e Contr ol Pa nel Indi cator Lights There are t wo LE Ds ( lights) o n t he pr inter : LED Indicators Col or Function Read y LE D Green L i t up when the pri nter is pr int ing OR in n o r m a l stat e OR wh en i t i s o nli ne.
Operati ng Over view 2-4 Usi ng th e Contr ol Pa nel Setti ngs a n d De f aul ts These are t he v ar i ou s po ssible menu set tings. The fact o ry de faults, wher e app li ca b le, ar e indicat ed i n bold .
Operat in g Overview 2-5 Self Test Menu P RI NT ME NU MA P PRI N T PS FON T LI ST (Av a ila ble i f PS in sta lle d) PRI NT M ARKET ING D EM O (Ava ilab le if De mo DI MM in st alle d) PRI NT D IAGN O.
Operati ng Over view 2-6 Conf iguration Menu ( Avai labl e if D IM M ins tall ed ) PERS ONALI TY = AUT O PCL PS (A vailabl e if PS i nst all ed) MI O Me nu ( A va ila ble if M IO insta lled ) CONFIGURE MIO (The rem a ining opt ion s will app ea r depe ndin g on the ty pe of M IO car d inst alled .
Operat in g Overview 2-7 Usi ng th e Contr ol Pa nel R e s t or i n g F a ct or y D e f a u lt s To r es to re the def au l t facto ry set t ings, pr ess [ MEN U ] ti l l th e Resets M en u appear s. Then pr ess [ ITEM ] un t il RESET TO FACT ORY SETTI NGS i s sh o wn in the LCD d ispla y .
Operati ng Over view 2-8 Usi ng th e Contr ol Pa nel Co ntr ol Pan el Menu s The fo ll o w ing i s a su mmar y diagra m o f a ll the menus avai lable in the HP DesignJet Col orPro Se rie s Prin ter : DesignJ et ColorPro Series ColorPrinter www.GovTechMedia.
Operat in g Overview 2-9 Usi ng th e Contr ol Pa nel Pape r Ha n dli ng M e nu It em V alu e Exp la na ti on TRAY 2 TY PE=PL AI N PLAI N HP I NKJET/H EAVY HP PHOT O TRNSP RNCY /IRON RAP ID TRNSP RNCY Se t th i s v al u e to c or re sp on d wi th th e paper ty p e current ly l oaded in Tr a y 2.
Operati ng Over view 2-10 Tran s paren cy F ilm o r HP Ir on-on T-S hi rt Tr an s f er RAPID TRNSPRNCY: HP Pr emium Inkjet Rap i d-Dr y Tr anspare ncie s.
Operat in g Overview 2-11 Usi ng th e Contr ol Pa nel Di agno stics Menu Item Ex p l anation AL IGN P RNT-HDS Th i s i tem al i gn s th e pri n th ea d s to e n s u re pri n tou t of th e b es t po s s ib le p r int q u alit y. CLE AN PRNT-HD: LEV EL 1 This i t e m c l ea ns t he prin t h ead s.
Operati ng Over view 2-12 Usi ng th e Contr ol Pa nel In fo rm at io n Men u Item Ex p l anation CHECK INK LE VEL T h is i t e m d isp la ys t he a mo u nt o f ink r e ma in in g in e ac h ink cart ri dge.
Operat in g Overview 2-13 Usi ng th e Contr ol Pa nel Self -T e s t M e nu Item Ex p l anation P RI NT ME NU MA P The Menu Map s ho ws t he layout of t he Co nt rol Panel me nu i t e ms . PRI N T PS FON T LI ST The PS Fo nt List sho ws a ll the PS font s curr ently available t o the printer.
Operati ng Over view 2-14 Usi ng th e Contr ol Pa nel Pr int Q u al ity M enu It em Va lu e Exp la na ti on PRI NT QU ALIT Y= NORMAL NORMAL ECONOF AST BEST NORMAL: Nor mal m o de delivers high quali t y o ut put and is t he recommended sett in g f o r speed and quali t y .
Operat in g Overview 2-15 Usi ng th e Contr ol Pa nel Pri ntin g M enu It em Va lu e Exp lan a ti on PAPER = LETTE R LETTER LEG AL 13X 19 A4 A3 11X 17 JI SB4 Set s the paper si ze. OR IEN TA TIO N= PORTRA I T P ORTRAIT LA NDSC A PE D ete rm i ne th e def a ul t or i en tati on of pri n t o n t h e page.
Operati ng Over view 2-16 Usi ng th e Contr ol Pa nel I/O M enu It em Va lu e Exp lan a ti on IN JOB T IME O UT = 15 5 to 300 Selects t he am o u nt of time (in seconds) th a t th e pri n ter w i l l wai t wi t h i n a p ri n t j ob bef o r e ending i t .
Operat in g Overview 2-17 Usi ng th e Contr ol Pa nel Resets M enu Item Ex p l anation RESET T O F ACTOR Y SETTINGS T his it e m per fo r ms a s imp le r e s e t and r e st o r e s mo st of t he facto ry (de f au l t ) sett in gs. T his ite m a l so c l ear s t h e input bu ffer f o r t he act ive I/O.
Operati ng Over view 2-18 Usi ng th e Contr ol Pa nel MIO Me n u T h is me nu is a va i la b le o n l y if t he M I O c a r d i s ins t a lle d . I t is c o nt ro lled by t he M I O p r int server w h ich has bee n inst alled on t he printer and t hus varies accor din g l y.
Operat in g Overview 2-19 Usi ng th e Contr ol Pa nel Alig ning P ri ntheads To align t he pr intheads fro m t he L CD : 1. P r ess t he [ Menu ] but t o n unt il “D ia g no s t ic M e nu ”. 2. P r ess t he [ Item ] b u tton un ti l “Al i gn Pri n th ea ds ” .
Operati ng Over view 2-20 Note 1. The p ri nte r has o nly o n e dat a- line to che ck f o r s h orts . I t is po s sib le th at t he o rig inal e rror me ssag e w ill re fe r to a d iff eren t pr int head as t h e one tha t is act ua lly hav ing the i n k s ho rt.
Operat in g Overview 2-21 Error Co des Reco vera ble Erro r C odes A recovera ble erro r i s o n e t hat i s de fined as an anomal y that will c ause t he printer to pause unt il t he user r eso lv e s t he error.
Operati ng Over view 2-22 TRAY [N UMBER] EMPT Y, L OAD & PRESS T he sp ecif i ed tr ay is emp t y. Lo ad th e pa per s ize an d typ e w hich this tr ay has be en s et up for PRESS TO CONTINUE To c ont inue y our pr esen t t ask, pres s th e but ton.
Operat in g Overview 2-23 Error Co des Unrecoverab le Error Codes D i sp la y err o r code on LCD: “ ERROR CODE : XXXX- XXXX” The un r eco verable erro r codes ar e c o ded and refer to t he prin t er m o dule that is ex per iencing a failure. S o m e o f the codes in th e lis t bel o w h a ve a co mment “Not Used”.
Operati ng Over view 2-24 (Dev elopme nt e rror) 131 INK_L EAK_ERR_ K I SS er r or – Not used Pump de t ect ed OO I bef ore l eve l dow n. 132 INK _L EAK_E RR_C IS S e rror – Not u sed P ump de tected OOI b efo re leve l down . 133 INK _L EAK_E RR_M I SS erro r – Not u sed Pump de t ect ed OOI befo re le vel down.
Operat in g Overview 2-25 13 9 DE FER RED_ ER RO R_T RA P E rror ha ppe n ed du ri ng pow er u p bu t pri nter r ecov er ed Pri nt er err or -tra ppe d i n a pre vi ous li feti me . 141 NVM_ER R_NOT_INI T No t u se d Attemp t to read /write bef ore ini t.
Operati ng Over view 2-26 Critical Ta s k Watc hDog Timeo uts 18 1 CRIT _T A SK_WD_ TASK_1 Not u sed A l l are PC A tim ing issu es Critical task 1 watch dog timeout. 18 2 CRIT _T A SK_WD_ TASK_2 Not u sed Criti cal ta s k 2 wat chdog ti meout. 18 3 CRIT _T A SK_WD_ TASK_3 Not u sed Criti cal ta s k 3 wat chdog ti meout.
Operat in g Overview 2-27 325 RED_DM_ERR_INVALID_HDR P CL generic errors Font header not on available. 32 6 RED_D M_ER R_D ELET E_ FONT PCL generi c error s Can ’ t del ete font fro m list. 327 RED_DM _ERR_M ODIFY_F ONT PCL gene ri c e rrors Can’ t m ake inte rnal f ont pe rmanent or tempo rary.
Operati ng Over view 2-28 368 RED_DM_IO_ECP_UN SUPP ORT ED_CHANNEL I/ O pro b lem s –f i rm w a re p ro bl em = > r es e t pr in te r o r P CA rep lacement D at a rece iv ed on uns u p por ted ch annel .
Operat in g Overview 2-29 421 ME CH_BA D_BLACK _PEN Not u sed – p en/ fl exca bl e/ C arr ia ge PC A/ L og ic PC A err or Black pen ha d ba d ID or TSR . 422 MEC H _BA D_CYA N _PE N Not u se d – pen / f le xcable / Ca r ri age PCA/ Logi c PCA erro r Cy an pen had b ad ID or TSR.
Operati ng Over view 2-30 465 MECH PAPER M OTOR ST A LL Li nefeed m oto r st all – Linefe ed mo tor/ Linefeed PCA / enco der wheel/ Lo gi c PC A T hr o w n w he n li ne fe e d m ove i s bad.
Operat in g Overview 2-31 631 FLASH_E RR_E RASE_CMD Erro r c a n on ly occur when f las hing firmw are Flas h ch ip f ailure. 63 2 FLASH_ ERR_ ER A SE_F AILED Error can only occur w hen fla shin g fir.
Operati ng Over view 2-32 925 DM_MESSAGE_SEND_FAILED Reset p rinter Failed to se nd message to dmEventMsgQ. 926 DM_M ESSAGE _RECV _ FAI LED Re set pr inter F ailed to recei ve dev ice mg r mess age I/.
Operat in g Overview 2-33 Print er Di agno stic Pa ge s Th e HP D esi gnJe t Col orPro Se ri es Pr i nter c an t est-p rin t up to tw o sel f -dia g nosti c pag es: t he di ag n o sti c page a nd ex t en d ed diagnostic page.
Operati ng Over view 2-34 Print er Di agno stic Pa ge s Pr inthead I nfo Pages Prin t ed (appr o x ima t e): this takes t h e f o rmat B C M Y, an d shows how m any pages have b e e n pr inted by each ind ivi du al pr in t head.
Operat in g Overview 2-35 Print er Di agno stic Pa ge s Exte nde d Diag nostic P age The ex t en d ed diagnost ic page is used by manu fact ur ing to sh o w t he NVR AM values for t he printheads, car t r idges a nd PCA.
Operati ng Over view 2-36 www.GovTechMedia.com.
Load i ng Paper and Paper Beh avior 3-1 Chapt er 3 Lo ad i ng P ape r and Pa per B e h a vi or Lo ad ing t h e T ray s Overvie w The HP DesignJet Co lorP ro Ser ies Pr inter has 3 paper tr ays and 1 Rear Manual Feed. Tray 1 - T his tr ay is used as a by pa ss t r ay, and h o lds up to 10 sheets o f paper.
L o ading Paper an d Paper Beha vi o r 3-2 Lo ad in g Co m mo n l y- U sed Med i a in T r ay 2 Tray 2 i s desig ned to hold up to 150 s heets of paper, and can acco mm o dat e the paper sizes : L et t e r, A4, Legal , B4, A3, 11"x 17 ", 13"x19" an d 330x483mm.
Load i ng Paper and Paper Beh avior 3-3 Lo ad in g Co m mo n l y- U sed Med i a in T r ay 2 5 7 8 5. Insert the paper, pr i nt s ide down, into the prin t er. 6. T ap the lef t si de o f the stack o f paper to ensure that i t is f l u sh wi th th e ri gh t si de of th e tr a y .
L o ading Paper an d Paper Beha vi o r 3-4 Lo ad in g Co m mo n l y- U sed Med i a in T r ay 3 1 3 4 6 1. Grasp t h e s i des o f T ray 3 and pull i t o ut o f t he pr i nter. 2. If y o u wish to change the paper si ze s et t in g t hat has b een set f or th e tray , go t o ste p 3 .
Load i ng Paper and Paper Beh avior 3-5 Lo ad in g Co m mo n l y- U sed Med i a in T r ay 3 7 7. If Tra y 3 is ex t ended, place t he Ext ended Tra y Co ver o v er the tray. 8. I f y o u ar e l o ad in g a d if fere nt t y p e o f m ed ia, press [ Menu ] o n t he Co nt ro l P a ne l u nt il PAPER HANDL ING MENU appears.
L o ading Paper an d Paper Beha vi o r 3-6 Loa ding Pap e r in Tray 1 3 1. Set y o ur dr iv er to pi ck paper f ro m Tray 1 and pr in t y our do cum ent ( i.
Load i ng Paper and Paper Beh avior 3-7 Loadin g Paper throug h the R ear Manual F eed 1. Set y o ur dr iv er to pi ck paper f ro m Tray 1 and pr in t y our do cum ent ( i .
L o ading Paper an d Paper Beha vi o r 3-8 Paper Behav ior The HP DesignJet Co lorP ro Ser ies Pr inter has an auto mat i c paper s ize sens in g cap a bili t y. Ho wever, paper t y pe ca nn o t be autom at ically d et ect ed an d has to b e m a n ua lly set via t he LCD me nu .
Load i ng Paper and Paper Beh avior 3-9 Paper Behav ior Print Job selected Au toselect 1. T he pr inter will c heck if Tra y 3 has t he cor r ect Size an d T y pe. 2. T he pr inter will c heck if Tra y 2 has t he cor r ect Size an d T y pe. 3. The pr inter prompts t he us er to load correct Si ze and T y pe in T ra y 1.
L o ading Paper an d Paper Beha vi o r 3-10 Paper Behav ior Pr inter is P r inting f r om Tray 3 This cond i t i o n occur s when t he user o p ens Tray 3 and/or rem o ves t he paper gui de w hi l e th e p ri n te r i s p ri n t i n g f r o m tr ay 3 .
Load i ng Paper and Paper Beh avior 3-11 Paper Behav ior Paper Jam In ternal Du ring Paper Lo a ding T o r e ct ify t h is p r o ble m, 1. Open the Back Do or . 2. T he p r int e r shu t s do w n im me d ia t e ly . 3. After t he user clears t he jam a nd cl o ses t he Back Door , the user also has to manuall y po wer up t he pri nter.
L o ading Paper an d Paper Beha vi o r 3-12 www.GovTechMedia.com.
Inst a ll / U ninst a ll 4-1 Chapt er 4 I nstall / Un inst all Inst al ling Print e r So f t wa re f r o m CD T o inst a ll t he p r int e r so ft wa r e, yo u w ill nee d a t l e a s t 8 MB o f RAM if M ic r o so ft Windows 3.1x, Windows 95 or 98 i s insta lled as t he operating sy st em .
Insta ll / Un inst a ll 4-2 Inst al ling Print e r So f t wa re f r o m CD In stalling th e PCL P rin ter Software fro m t he Start er CD for Windows 3.1x, Wind ow s 95, Wi ndows 98 a nd Wi ndows NT 4. 0 1. St ar t Micros oft Windows . Mak e sur e no ot her Windows appl icat i o ns are act iv e.
Inst a ll / U ninst a ll 4-3 Inst al ling Print e r So f t wa re f r o m CD In stalling Prin ter Softw are from Flo ppy Diskettes i n W i ndow s 3.1 x, Windows 95, Wi ndows 98 a nd Wind ows NT 4. 0 1. C l o se all o t her appli cat i o ns, i nc l ud in g ant i - vi ru s programs.
Insta ll / Un inst a ll 4-4 Inst al ling Print e r So f t wa re f r o m CD In stalling th e PostScript Prin ter Software on a M acin to s h c omputer ( f or HP Design Jet Col orPro printer and Po stScript U pgrad e kit onl y ) 1. Insert the PostS cr i pt CD in t o the co mputer’s CD-ROM dr iv e.
Inst a ll / U ninst a ll 4-5 Uni nst alli n g Pri nter Sof twar e For Wind ows 3.1x 1. C lick Fi l e in t he Program M anager window. 2. C lick Run . 3.
Insta ll / Un inst a ll 4-6 Cop y HP De signJet Co lorPro Printer So f t w a re from Starter CD to Floppy Disk ettes or Net w ork Server Th e Star ter C D inc lu de s a ut ilit y w h ic h c o p i e s t he H P D e s ig n Je t C o lo r P ro P r int er s of tw ar e on t o 3 .
Maintena n ce a n d Print Cartridge S afety 5-1 Chapt er 5 Mai ntenanc e and Pr int C art r i d ge Safety Cleaning the Pr inter and Acce s sor ies Clea n i ng Spille d I nk The HP DesignJet Co lorP ro Ser ies Pr inter has aut o m at ic m ed ia size se nsor s.
M ainte n ance and I nk Cart ridge Safe ty 5-2 Cleaning the Pr inter and Acce s sor ies Pr int He ad There are 3 l e vels o f c leaning for the “ C leaning Pr i nt head” ut ili t y . It is reco mm e nded to pro ceed from Le vel 1 to Level 3. Note L ev el 3 us es th e m os t i n k a n d tak e s th e l on ges t ti m e to c l ean .
Maintena n ce a n d Print Cartridge S afety 5-3 Ink Cartridge Safety Ink used in the in k car t ri dge do es not pose a health hazard to customers. Dur ing the devel o p ment o f ink f o rm u la s, a ll the ingred ients are r esear ched for known pot ent ial heal t h re lat ed i ssue s.
M ainte n ance and I nk Cart ridge Safe ty 5-4 Ink Cartridge Safety Fir st Aid Measur es If i nk i s ingested acc identa lly , co ntact t he HP Heal t h L ine 1 (800) 457-4209 in No rt h America or 1 (503) 494-7199 f or all o t her i nter nat i o nal locat i o n s.
Maintena n ce a n d Print Cartridge S afety 5-5 Ink Cartridge Safety For S ervice Station Assembly Po ly et hyle ne Gl yco l is f o u nd in t he service st a t i o n and is used to clean the pr intheads. This su bstance is comm o nly u sed as foo d addi t iv e.
M ainte n ance and I nk Cart ridge Safe ty 5-6 Ink Cartridge Safety Pote ntial He alth Eff ects Primary Routes of Exposu res Skin, ey e, o ral and inhalat i o n Acute Heal th Haz a rds Sk in Contact P ro longed o r repea t ed exposure to poly et hylene gly co l is not like ly t o cause severe sk in irr i t a t i o n.
Maintena n ce a n d Print Cartridge S afety 5-7 Ink Cartridge Safety Fir st Aid Measur es If i nk i s ingested acc identa lly , co ntact t he HP Heal t h L ine 1 (800) 457-4209 in No rt h America or 1 (503) 494-7199 f or all o t her i nter nat i o nal locat i o n s.
M ainte n ance and I nk Cart ridge Safe ty 5-8 Ink Cartridge Safety Addi ti onal I nfor mati on Observe r easo nable care and cleanliness w hen h a ndl ing and st or age. Trace quant it i e s of ethyl e ne o xi de (E O) may be present in this product.
Funct i onal Overview 6-1 Chapt er 6 Function al Overv iew Writ in g Syst em Intr oduc tion Th e i n k tr an sp or t s y s tem f or th e H P De si gn J e t Col orP r o S e ri es Pri n ter c on si s ts.
F unct i ona l Over view 6-2 Writ in g Syst em Pa rt Nu mb e rs Pr inthead and Ink car t r idge order ing infor mation De s c ri pt i on HP Pa rt Re or de r Nu m b e r HP N o. 10 B lack Prin thead C 4800A B lack HP No . 10 Cy an Printhe ad C4801A Cy an HP No .
Funct i onal Overview 6-3 Writ in g Syst em Ink Cartridge and P r inthead Specif ications The pr in t ing ty pe descr ibed here i s p lain paper dr o p - o n-dem and Thermal I nkJet pr intin g. The specifi c at i o ns li st ed her e assu me the pr inter is be ing used for genera l h o me o r offi ce app licat ions.
F unct i ona l Over view 6-4 Writ in g Syst em The rmal In kJet Techno logy The HP prin ter f amily u ses The r m al In kJet II ( TIJ II) techn o l ogy . T he b asi c pr inci p le of TIJ II i s to apply h eat to a t i ny a mou nt of in k u nt il i t exp a nds and is propelle d t hrough a no zz le.
Funct i onal Overview 6-5 Writ in g Syst em Bubble colla pse be gins re fill . As t he bubble collapses, t he in k in the or ifi c es r et racts, break in g o ff t h e e jected drop of ink and drawing the m e niscus into t he o rifi c e.
F unct i ona l Over view 6-6 Pa pe r Paths and C omponents Cha ssis The chassis structur e consis t s of two hi g h s t rength polym er i c suppo rt s hel d t ogether by t wo sh eet m et al ti e bars (see figure be l o w). The two t i e bars are p l aced a dist anc e apar t to yield a hi g h m o ment of in er t i a.
Funct i onal Overview 6-7 Pa pe r Paths and C omponents Output Managem e nt Output Mec hanis m Sche m atic Star -wheels There ar e tw o ro ws o f star - w heels, ma in and seco ndar y. The ma in ro w cont ains t en sets o f active star whe e ls (each set co nsist s o f 2 st arwheels) and two pass iv e st ar wheels .
F unct i ona l Over view 6-8 Pa pe r Paths and C omponents Star -wheel Spring It i s a co il spr ing t y pe l oaded t ransversely. T h e o bj e ct iv e i s t h at t he sprin g f or ce is hi g h enough.
Funct i onal Overview 6-9 Pa pe r Paths and C omponents RAMP - S H APE To effect iv e ly ho l d t he B size m ed ia for a longer dista nce, t he ra m p at t he second po si t i o n (Ra mp2) is curved .
F unct i ona l Over view 6-10 Pa pe r Paths and C omponents Ramp Dr ive Ramps are dr ive n by Stepper m o tor (B i - po l ar) t hro ugh gear train . E ach ra m p has r ack toot h profi le and indivi du al p ini o n fi tt ed in a shaf t en gage s wi t h rack toot h.
Funct i onal Overview 6-11 Pa pe r Paths and C omponents Outp u t Revers e Contr ol P r imar y bin med ia p ic k i s in i t ia t e d b y r e ve r se m o t io n o f LF mo t o r fo r a sp e c ifie d ( s m a l l) angle. As o ur out put driv e is co nnected d i rect ly t o LF m ot o r , star wheels tend to rot ate in reverse direct ion .
F unct i ona l Over view 6-12 Pa pe r Paths and C omponents Output Tr ansmis sion Numbe r Of Teeth Function S/No Gear Name Big Sm all (1) Gea r-Dri ve roll er 80 (2) Gear 1-LF 60 20 Line f eed Tran sm.
Funct i onal Overview 6-13 Pa pe r Paths and C omponents Bypass P aper Feed Out put tray as se mb ly t oget her wi t h separato r off ers bypass paper feed pat h. The media enter in g from the out tra y m ember is furt her gu i ded by separato r. The entry angle wi t h respect to pi ckup ro ll er o ut er profi le is 2.
F unct i ona l Over view 6-14 Pa pe r Paths and C omponents Output T ray A ssembly Ou t pu t st ack sensor Out p ut st ack h e i g ht has to be sen s ed to indicat e the user that o utput tr ay is f u ll so that user can clear t he prin t ed m ed ia.
Funct i onal Overview 6-15 Pa pe r Paths and C omponents Out put stack sensi ng i s based on fi xed fie ld pro xi mit y sensing using two LEDs si de by si de.
F unct i ona l Over view 6-16 Pa pe r Paths and C omponents Linefeed Accu racy A cl o sed l o o p drive syste m was used to ensure g oo d posit ional accurac y o f the t r ansmissi o n syst e m. This invo lved the use of a rot ar y e nco der disc mounted o n the drive ro ll er shaft in co nju nct i o n wi t h a three gears gear -t rain des ig n.
Funct i onal Overview 6-17 Pa pe r Paths and C omponents To achi e ve li nefeed o f less than 1/300 i nch, t he spacing b et wee n co un t s wi ll ha v e to b e extrapo l at ed w i th t he help of t he HP HEDS 9730 seri e s in cre menta l encoder m o dule.
F unct i ona l Over view 6-18 Pa pe r Paths and C omponents Swivel PCA Description Th e i n te n d to h a v e a sw i vel PCA i s t o al l ow th e tr oug h of th e p ri n ter t o b e re m ov e d i n th e event o f paper j a mmed in t h e paper pat h o f the pr i nter whic h t he user are not able to clear i t from the f r o nt of the prin t er .
Funct i onal Overview 6-19 Pa pe r Paths and C omponents Modular PCA The PCA is m ou nted on a metal gro und pl at e and i s cased up w i t h p last i c case as s hown in f ig u r e C . T his a llo we d it t o s h ip se pa r at e ly fr o m t he p r int er i t s e lf a nd a s se mb le a t the DC.
F unct i ona l Over view 6-20 Pa pe r Paths and C omponents Figure D PCA MODULE DUAL-B I N STRU CTURE PCA BRA CKET SCREW www.GovTechMedia.com.
Funct i onal Overview 6-21 Pa pe r Paths and C omponents Dual Bin Pick And Feed Mech ani sm Pic k And F eed Sche matic Figure E The Dual Bin Pick And Feed The p i ck ro l ler i s m o un t ed to a pi v.
F unct i ona l Over view 6-22 Pa pe r Paths and C omponents Dual Bin S kew Corr ecti on M et h od The TOF s kew f o r me d ia f ro m dua l bin i s bett ered by t he dual bin skew co rr ecti o n to i ts requ ired specificat i o ns.
Funct i onal Overview 6-23 Pa pe r Paths and C omponents Dual B in Str uctur e Sch emat i c The dual bin st ructur e is mo lded in o n e p iece to r educe feature to feature to lerance stack up.
F unct i ona l Over view 6-24 El ect ro ni cs PCA Overview The fo ll o w i ng i s a bl o ck di agr a m o f t he PCA electro ni cs: www.GovTechMedia.com.
Funct i onal Overview 6-25 El ect ro ni cs M o t o r Co n t ro l O ve rv i e w There are four main m o t or s in the pr inter : the Carriage Mo to r , the IDS Mot or , the Line Feed m o to r and the Dual B in m o t o r. Additi o nally, t here are two S ervice St at ion Moto r s and one Outp ut Ram p Mo to r.
F unct i ona l Over view 6-26 F i rmw are Fi r mware i s the co llect ive me d ium co m pr ising of t he co mputer, the prin t er mechanism and the key pa nel t hat enab les al l t hree compone nt s to communicat e and interact .
Funct i onal Overview 6-27 F i rmw are Physical L aye r On the phy s ical layer, t he f ir mware per f o r ms the fo ll o w i ng funct ions : It supports IEEE 1284 (bi -d i r ect ional) com p at ibili ty in Fo rwar d mode. It is a ble to r et urn ex t ended stat us repo rt s to the host computer in Nibb le mode.
F unct i ona l Over view 6-28 F i rmw are Interface wit h mechan ism The fo ll o w ing di agra m s ho ws t he i nter f ace bet ween t he fir mware and the hardwar e : Paper Mot or cont ro l i s an o pen- loo p ed cont ro l.
Funct i onal Overview 6-29 F i rmw are Interface wit h K ey Panel The Key Pa nel consists of 3 b ut to ns and 2 LEDs. The b ut t o n s all o ws y o u to perf o r m so me rud imentar y in t eract i o ns w i t h the fir mware. T h e in d icat ion of the LEDs a ll o w s y o u to troubl es hoot any pr inter problems .
F unct i ona l Over view 6-30 www.GovTechMedia.com.
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-1 Chapt er 7 Rem ov al and Replacem ent of Parts (without Calibration) Thi s ch apt er descr ib es how t he pri n t er can be di sassemb l ed f o r r epai r and m ai ntenance. Thi s section covers t he rem o val o f par t s t hat can be reassem bl ed withou t cal i brat ion.
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-2 Befo r e Y o u Be gi n Che c k t he fo ll o w ing be fo r e yo u be g in disas s e mbly : 1. T he pri nter i s t urned off an d t he power cabl e h as been di sco nn ect ed from the socket .
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-3 Important N otes abou t Printer Compo nents and Disassembly The pri nter has b een bui lt t o a modul ar ar chi t ect ure whi.
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-4 Replacement of Parts Replacement of PCA Y o u w ill b e r e mo v ing t h e P C A fr o m t h e p r in t e r a n d in s t a llin g a n e w P C A .
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-5 Step 6. R emo ve a ll t he s e ven s c r e w s se cu r ing t he PCA t o t he ch assi s. Step 7. Check t hat t he cl i ps o n t he paral l el port cabl e pl ug do not im pede t he PCA re m ov a l ; p os i ti on th em to s tan d s tra i gh t o ut f ro m t he pl ug.
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-6 Replacement of Parts Installing the PCA Step 1. At t ach the n ew PCA board, ensuri ng that t he cl i ps on t he paral l el po rt cabl e pl ug and the v ar i o us co nnecto r cabl es do no t cause any obst r u ct i o n.
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-7 Replacement of Parts Replacement of Ser vice S t at io n Y o u w ill b e r e mo v ing t h e S e r v ic e S t a t io n fr o m t he p r int e r a nd in s t a llin g a n e w S e r vic e S t a t io n .
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-8 Step 4. S li de t he i n k car r i age m echan is m al o ng the carriage rod t o t he l ef t under t he to p c o v e r . T h is w ill e x p o s e t h r e e s c r e w s , previ ously co nceal ed under t he i nk carr i age mech ani sm, t hat secur e t he servi ce st at ion.
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-9 Replacement of Parts Installing the Service Station Step 1. G e n t ly s lid e t h e n e w s e r v ic e s t a t io n int o t h e p r in t e r u n t il t he s c r e w h o le s a r e a lig ne d .
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-10 Replacement of Parts Replacement of LED PCA Y o u w ill b e r e mo v ing t h e L E D P C A fr o m t he p r in t e r a nd in s t a llin g a n e w L E D P C A. Rem ovi n g t h e L ED P an el Step 1.
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-11 Step 5. Remove t he t wo scr e ws o n the chassi s an d set t hem asi de. Step 6. Re l ea s e th e l a tc h e s f rom l e f t f i r s t, th e n th e ri g h t. U n l atc h th e on e on th e r i gh t w i th a screw dr i ver.
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-12 Replacement of Parts Installing the L ED PCA Step 1. I n s t a ll t h e ne w L E D P C A b y fit t in g it in fr o m t he b o t t o m fir s t b e fo r e p u s hin g it d o w n t ill it s n a p s int o pl ace.
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-13 Replacement of Parts Replacement of LCD Ass embly Y o u w ill b e r e mo v ing t h e L C D a s s e mb ly fr o m t he p r int e r a nd in s t a llin g a n e w L C D a s s e mb ly.
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-14 Replacement of Parts Installing the LCD Panel Step 1. I n s t a ll t h e ne w L C D p a n e l b y fit t in g it in fr o m t he b o t t o m fir s t b e fo r e p u s h in g it d o w n t ill it s n a p s int o pl ace.
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-15 Replacement of Parts Replacem en t of Power Knob Y o u w ill b e r e mo v ing t h e p o w e r k n o b fr o m t h e p r in t e r a n d in s t a llin g a n e w p o w e r k n o b .
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-16 Step 4. Re m ov e th e ou tp ut tr ay ( Tra y 1) b y l i f ti n g it u p . S e t it a s id e .
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-17 Step 9. Rem o ve t he i nk suppl y stat ion cover by unscrewi n g t he screw n ear LCD and L E D co nnecto rs. T h en l i f t up t he co ver. Set t he co ver aside. Note There i s an addi t i o nal screw hole av ai l abl e f or t he ISS co ver.
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-18 Replacement of Parts Installing the P ower Knob Step 1. Fi t th e l atc h e s on th e pr i n ter to th e h ol e s on b oth s i de s of the n ew kn ob . M ak e s ur e th e k n ob i s secured pro perly .
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-19 Replacement of Parts Repl acem ent of Power Suppl y Y o u w ill b e r e mo v ing t h e p o w e r s uppl y f r o m the pri nter and i n st a lling a n e w p o w e r s uppl y . Rem ovi n g t h e P ower S u ppl y Step 1.
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-20 Replacement of Parts Installing the Power Supply Step 1. Sli de in the new power suppl y . Step 2. Reco nn ect t he power suppl y co nnecto r. Make sure t he conn ect o r i s secured pr o perl y .
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-21 Replacement of Parts Repl acem ent of Modul ar I nk De liver y Syste m (MIDS) Y o u w ill b e r e mo v ing t h e M o d u la r I n k D e liv e r y S ys t e m ( M I D S ) fr o m t h e p r in t e r a n d ins t a lling a n e w M I D S .
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-22 Replacement of Parts Installing the MIDS Step 1. At t ach t he ret ai ner cl i p t o t he tu bes and to f ast en them i n pl ace t o t he chassi s wi th t he screw. Step 2. Fast en the screw between “ C” and “ M”.
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-23 Replacement of Parts Repl acem ent of I nk Suppl y Station Y o u w ill b e r e mo v ing t h e ink s uppl y stat i o n f ro m t he pri nter and i ns t a lling a n e w in k s uppl y st at i o n.
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-24 Replacement of Parts Installing the Ink Supply Station Step 1. I nstall t he n ew i nk s uppl y st at i o n.
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-25 Replacement of Parts Replacement of Main Case Y o u w ill b e r e mo v ing t h e ma in c a s e fr o m t h e p r in t e r a n d ins t a llin g a n e w ma in c a s e . Rem o vin g th e Mai n Case Step 1.
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-26 Replacement of Parts Installing the Main Cas e Step 1. P ull t he paper knob out and pl ace the n ew m ai n case down. Step 2. Replace the t wo screws at t he t o p o f the m ai n case.
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-27 Replacement of Parts Replacem en t of Paper Knob Y o u w ill b e r e mo v ing t h e p a p e r k n o b fr o m t he p r int e r a n d ins t a lling a n e w p a p e r k no b . Removing the Paper Knob Step 1.
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-28 Replacement of Parts Installing the P aper Knob Step 1. P ut i n the paper knob and repl ace the screw. Step 2. Replace the rem ai ni n g co mponen t s f o r t he Main Ca se (refer t o t he pro cedur es in Inst alling t he Mai n C as e fr o m Replacement of Mai n Case ).
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7- 29 Replacement of Parts Replacement of Fan Y o u w ill b e r e mo v ing t h e fa n c a s e fr o m t he p r in t e r a nd in s t a llin g a n e w fa n. Rem ovi n g t h e Fan Step 1.
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-30 Replacement of Parts Installing the Fan Step 1. S li d e in t he new f an unt i l i t i s secured wi t h a cl i ck. Make sure t he wi res o r co nn ect or s ar e n o t in t he way .
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7- 31 Replacement of Parts Replacem ent of Carr iage Mot or Y o u w ill b e r e mo v ing t h e c a r r ia g e mo t o r fr o m t h e p r int e r a nd in s t a llin g a n e w c a r r ia g e mo t o r .
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-32 Replacement of Parts Installing the Carriage M otor Step 1. Rein st al l t he new carri age m o to r by put t i ng one screw loo sely in t o t he screw ho l e, r eat t ach the dri ve bel t and secure t he screws back i n.
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7- 33 Replacement of Parts Replacem ent of Assem bly Har ness Cover Y o u w ill b e r e mo v ing t h e a s s e mbly h a r n e s s c o v e r fr o m t h e p r int e r a nd in s t a llin g a n e w a s s e mbly h a r n e s s co v er.
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-34 Replacement of Parts Installing the Ass em bly Harness Cover Step 1. Lat ch t he hi n ges o f t he assem bl y h ar ness co ver fi rst . Step 2. P u sh i n b o t h f l aps o f t he assem bl y harness cover.
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-35 Replacement of Parts Replacem ent of Rear Door Y o u w ill b e r e mo v ing t h e r e a r d o o r fr o m t he p r in t e r a nd in s t a llin g a n e w r e a r d o o r . Removing the Rear Door Step 1.
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-36 Replacement of Parts Installing the Rear Door Step 1. R e in s t a ll t h e r e a r d o o r t o t h e ma in p a n e l b y r e a lig nin g t h e s c r e w h o le s . Step 2. Replace the f o ur scr ews.
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-37 Replacement of Parts Replacement of Encoder Str ip Y o u w ill b e r e mo v ing t h e e n c o d e r s t r ip fr o m t h e p r in t e r a n d ins t a lling a n e w e n c o d e r s t r ip .
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-38 Replacement of Parts Installing the Encoder Str ip Step 1. S li de a new encoder st rip thro ugh the carr i age. Step 2. Lat ch the en co der st rip on b o t h en ds. Be car eful no t t o t o uch the m i ddl e por t i o n o f t he st r ip.
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-39 Replacement of Parts Replacem ent of Pr imar y Star Wheel Y o u w ill b e r e mo v ing t h e p r ima r y s t a r w he e l fr o m t h e p r int e r a nd in s t a llin g a p r ima r y n e w s t a r w h e e l.
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-40 Replacement of Parts Installing the Prim ary Star W heel Step 1. S nap t he t wo sm al l l at ches of the pri m ary star wheel f r o m t he f ro nt o f t he pri n t er. Step 2.
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-41 Replacement of Parts Replacem en t of Secon dary Star Wheel Y o u w ill b e r e mo v ing t h e s e c o n d a r y s t a r w h e e l fr o m t he p r int e r a nd in s t a llin g a s e c o nd a r y ne w s t a r w h e e l.
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-42 Replacement of Parts Installing the Secondary Star Wheel Step 1. P u s h t h e n e w s e c o n d a r y s t a r w h e e l d o w n w a r d s fr o m t h e t o p o f t h e p r in t e r t ill it s n a p s in p l ace.
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-43 Replacement of Parts Repl acem ent of Rubbe r F oot Y o u w ill b e r e mo v ing t h e r u b be r fo o t fr o m t h e p r in t e r a n d in s t a llin g a n e w r u b be r fo o t .
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-44 Replacement of Parts Installing the Rubber Foot Step 1. A l i gn th e s cre w h ol e of th e n e w r ub b er f oot to th a t of th e p ri n te r. Step 2. Replace the screw. Make sur e t he rubb er f o o t i s secured pro perl y .
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-45 Replacement of Parts Replacement of Absor bers Y o u w ill b e r e mo v ing t h e a b s o r b e r s fr o m t h e p r int e r a n d ins t a lling n e w a b s o r b e r s . Rem o vin g th e Absorbers Step 1.
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-46 St ep 6. Rem o ve t h e abso r bers. www.GovTechMedia.com.
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-47 Replacement of Parts Inst a lling t he Abso rber Step 1. Replace the absor bers i nt o po siti o n. Step 2. G e n t ly s lid e t h e n e w s e r v ic e s t a t io n int o t h e p r in t e r u n t il t he s c r e w h o le s a r e a lig ne d .
Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-48 www.GovTechMedia.com.
Troubl e shoot i ng 8-1 Chapt er 8 Troub leshoot ing Trou ble shoot ing Con cept s If there is a probl e m wi t h t he printer, t here are several steps t hat can b e t aken to trace and reso lv e t he pro bl e m. If y o u get a m essage o n t he co mputer scr een, fo ll o w t he on-screen instr u ct i o ns.
Tr o ubl eshoot i ng 8-2 LED The LEDs on t he prin t er will light up when i t i s not funct i oning pro perly . See Indicator Lights (Chapter 2) fo r mo r e i n fo r ma t io n o n t h e L E D .
Troubl e shoot i ng 8-3 Standard Pro cedures There are severa l sympto m s w hic h may be obser ved w hen t he printer malfunct i o ns : No power. The pr inter can be powered but there i s no LED/ LCD act ivi t y . An erro r m e ssag e (Reco verable or Unreco ve r able) is disp layed.
Tr o ubl eshoot i ng 8-4 No Po wer If t he prin t er does not power up, d o t he f o ll o w ing ch ecks: 1. Make sure t he power cord is co nnected firmly to the printer and to a w o rkin g o utl et . 2. En s u re th a t th e p ri n ter i s tu rn ed on .
Troubl e shoot i ng 8-5 No Po wer K n o w n I s s ue s The main issu es kno w n for caus in g No Power i s: Lo g ic P CA fa ilur e Harness b e i ng cut Po w e r su p p ly on/ o ff sw it c h is bro k en Fau lt y ba c k d oo r s e ns o r www.GovTechMedia.
Tr o ubl eshoot i ng 8-6 LED or LC D The printer i s not funct i o ning properly when the key pa n e l LED has no lights (red or gr e en ) or wh en th e L C D h as n o di s pl ay or wr on g d i s pl ay .
Troubl e shoot i ng 8-7 LED or LC D Blink ing LED Bot h t he red and green L E D lights blink at a very fast rate if t here is a b ad Lo g i c PC A. Ver ify t he probl e m by : 1. Po wering off t he pr inter and power ing i t up again t o see if t he err or per si st s.
Tr o ubl eshoot i ng 8-8 LED or LC D Sen s o r Error The sensor h as a pr o bl e m if i t act iv at es co nt inuously. Po ss i b l e H a rd w a re C a u s e s Se n s or p r obl em Bad PC A Wiring or c.
Troubl e shoot i ng 8-9 Unreco verabl e Erro r Mess a ge s The pr inter LCD panel d isp lays reco v er a ble or non-reco verable erro r m e ssag es. Printer d isplays reco ver able err o r m es sage if the pr o bl e m ca n b e ea s ily so lv ed by cust o m ers a nd i t d isplays non-reco verable erro r m es sage i f there is a hardware pro ble m .
Tr o ubl eshoot i ng 8-10 Unreco verabl e Erro r Mess a ge s Bad I nk S upply S tati on is indica te d b y : Errors 425 – 428 Error 441 Par ts Requir ed f o r Repair Ink Supply St at i o n PCA K now n Issue Leakage fro m ink cart r i dge ca n da m age I nk Supp ly Stat i o n.
Troubl e shoot i ng 8-11 Print Q ualit y Smearing S mearing can occur, espec i al ly on spec ial media. Th is pro blem is caused by inco r r ect Pen t o Paper Ca li brat i o n. So lu tio n Th e s ol u ti on to th i s p rob l em is to re p l ace th e p ri n te r m ech ani sm .
Tr o ubl eshoot i ng 8-12 Brok en o r Missin g Part s Part s of t he prin t er mi g ht be b r o ken or m iss ing during the warrant y per iod whi c h cause t he prin t er not to f u nct i o n at all or pro p erly . So lu tio n If the part is a custo mer rep l aceable part , a new part will be se nt to the custo m er.
Troubl e shoot i ng 8-13 No Pi ck or Mul ti ple Pi ck or O ther Mec hanis m Probl ems The pr inter might not fun ct ion well b e cause paper is not pi cked o r m o re than o ne pi ece s o f paper ar e pi cked. So m et i mes, it mi g ht not be ab le to f unct i o n due to m echanis m pro bl ems .
Tr o ubl eshoot i ng 8-14 Troubleshooting Too l s There are t wo set s of d i ag no st i c s pr o vi ded by the HP Des ignJet Co l o rPro S er i es P r in t ers which y ou ca n us e to troubl e s hoot.
Part s and Numbers 9-1 Chapt er 9 Parts an d Diag ram s The part s and di agra ms f o r t he HP DesignJet Co l o rPro Series Pr in t er are cat egori z ed acco r ding to the repl a ce ment l e vel o f the parts.
Par t s and Numbers 9-2 33 C2684-60232 Adj uster Lengt h I/O Se r vice 1 34 C2684-60233 Adj uster Widt h I/O Se r vice 1 35 C2684-60234 E n dcap Le ft Se r vice 1 36 C2684-60235 E n dcap R ight Servic.
Part s and Numbers 9-3 Ex ploded Part s Vie ws Case Part www.GovTechMedia.com.
Par t s and Numbers 9-4 Ex ploded Part s Vie ws Oth er Removable Assem blies www.GovTechMedia.com.
Part s and Numbers 9-5 Ex ploded Part s Vie ws M ech an ism www.GovTechMedia.com.
Par t s and Numbers 9-6 www.GovTechMedia.com.
Rem o val a nd Replace ment o f Parts (wi th Calibrat i on) 10-1 Chapte r 10 Rem oval and Rep lacem ent o f Parts (with Cali brat ion) This chapt er descr ibes how t he prin t er can be disass embled f o r repa ir an d main t ena nce.. T his sect i o n cov ers t he rem ov a l of pa rt s tha t req ui re c ali brati on up o n a ss embly .
Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-2 Important No tes about Printer Co mponents a nd D isassembly T h e p r int e r ha s be e n bu i lt t o a mo d u lar ar c.
Rem o val a nd Replace ment o f Parts (wi th Calibrat i on) 10-3 Replaceme nt o f P a rts Replacement of As se mb ly Platen Yo u will be r e mov in g t he a sse mb l y p lat e n fro m t he p rint er and ins t a ll ing a n ew a sse mb l y p lat e n. Rem o vin g the Assem bly Platen Step 1.
Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-4 Step 5. U np lu g t he t o p co ver se nso r , fa n mo to r co nnecto r and sens o r asse mbly harne ss co n necto r. Step 6. Re m o ve the serv ice st at i o n. Step 7. Re m ove t he upper f eed gu i d es by unlatching the spr in g f ro m the upper t i e bar .
Rem o val a nd Replace ment o f Parts (wi th Calibrat i on) 10-5 Step 9. Di sc onn ec t tw o c on n e c tor s on th e r i gh t. St ep 10. Rem o ve ass e mb ly plat en by s liding i t ou t f rom th e r i gh t. W a tc h ou t th a t th e r i g h t retaini ng tab does not ge t entangled.
Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-6 Replaceme nt o f P a rts Installing the Ass em bly Platen Step 1. I nsta ll t he asse mb l y p lat en by sliding it inwards f r o m the ri g ht. Step 2. Reco nnect t he t w o c onn ecto rs o n the r i ght.
Rem o val a nd Replace ment o f Parts (wi th Calibrat i on) 10-7 Replaceme nt o f P a rts Replacement of D r ive Roller Yo u will be r e mov in g t he d r ive r o ller fr o m t he p r int e r a nd ins t a ll in g a ne w d r iv e r o lle r . Rem ovi n g the Drive Rol ler Step 1.
Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-8 Step 5. Det ach the ESD clip on t he ri g ht by re m o ving the s crew. Step 6. Re m o ve t he whi te p l ast ic b e ar in g o n t he le ft o f t he p r int mec ha n is m b y unsnapping an d r ot a t in g it ant icl ockw ise u nt i l it c a n b e p u l l e d o u t .
Rem o val a nd Replace ment o f Parts (wi th Calibrat i on) 10-9 Step 8. O n t he ins id e o f t he inne r m e c ha n is m, unsnap the reta i ning E-c l ip.
Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-10 Replaceme nt o f P a rts Installing the Drive Roller Step 1. S lid e t he d r iv e r o ller int o t he p r int me c ha n is m. E nsu r e t ha t t he e nco d e r w he e l s it s c o r r ect ly in p l ace o n the wonder bracket of the line feed PCA.
Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-11 Replaceme nt o f P a rts Re pl a cem e nt o f P i ck R ol l er Yo u will be r e mo vin g t he p i c k ro lle r f r o m t he p rint er and in st a lling a n ew p ick r o ller . Rem ovi n g the P i ck Roller Step 1.
Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-12 Replaceme nt o f P a rts Installing the Pick Ro ller Step 1. Sli de th e n e w pi ck rol l er i n to th e pr i n t c h as si s f rom th e ri gh t, th en l ow er i t dow n i n to p os i ti on .
Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-13 Replaceme nt o f P a rts Replacement of Paper Tray 2 Yo u will be r e mov in g p ap er t r a y 2 fr o m t he p r int e r and ins t a ll in g a ne w p ap er t r ay. Removing the Paper Tray Step 1.
Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-14 Replaceme nt o f P a rts Installing the Paper Tray Step 1. S lide tray 1 in t o the prin t er, ensur ing that t he po si t ioning t abs on the underside are prop er ly seat ed into posit ion.
Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-15 Replaceme nt o f P a rts Replacement of T rough Sens or (Left) Yo u will be r e mov in g t he t r o u gh s e nso r (le ft ) fr o m t he p r int e r and ins t a ll in g a new s e n so r .
Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-16 Replaceme nt o f P a rts Installing the Trough Sens or ( L eft) Step 1. Reat t ach t he sensor to t he connector , then clip it in t o place on the chassis. Step 2. Reat t ach t he carr i age c hass is asse mbly to the main chass is by fastening four scr ews.
Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-17 Replaceme nt o f P a rts Replacement of T rough Sens or (Right) Yo u will be r e mov in g t he t r o u gh s e nso r (r ig ht ) fr o m t he p r int e r and in st a llin g a new se n s o r .
Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-18 Replaceme nt o f P a rts Ins talling the Tr ough Sensor (R ight) Step 1. Reat t ach the sensor to t he c o nnector , then clip it in t o place on the chassis. Step 2. Reat t ach t he carr i age c hass is asse mbly to the main chass is by fastening four scr ews.
Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-19 Replaceme nt o f P a rts Replacement of B ack Door Senso r Yo u will be r e mo vin g t he ba c k d o o r se ns o r fro m t he pr int er and ins t a ll ing a n e w ba ck d oo r s e ns o r .
Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-20 Replaceme nt o f P a rts Installing the Back Door Se nsor Step 1. Reat t ach t he sensor to t he connector , then snap i t in t o place on t he print m e c hanism. Step 2.
Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-21 Replaceme nt o f P a rts Replacement of Line Feed M otor Yo u will be r e mo vin g t he lin e fe ed mot o r fro m t he pr int er and ins t a ll ing a ne w mot o r . Rem ovi n g the L ine Feed Motor Step 1.
Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-22 Replaceme nt o f P a rts Installing the Line Fe ed Motor Step 1. S lide the new lef t m o tor into posit i on, t hen r eatt ach the black/white co nnect o rs. Step 2. Fa s ten th e m otor i n posi ti on wi th th e tw o h ol di n g s c re w s.
Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-23 Replaceme nt o f P a rts Replacement of Paper Tr ough Yo u will be r e mov in g t he p ap er tr o u gh fr o m t he p r int e r a nd ins t a ll in g a ne w p ap er t ro u gh. Removing the Paper T rough Step 1.
Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-24 Replaceme nt o f P a rts Installing the Paper Trough Step 1. Rep lace the paper tro ugh. Step 2. Reat t ach t he connecto r that l o op s through t he right wa ll . Step 3.
Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-25 Replaceme nt o f P a rts Repl acement of Sensor Assembly Housing Yo u will be r e mov in g t he s e ns o r as s e mb l y ho us ing fr o m t he p r int e r and ins t a ll ing a ne w s e n s o r a s s e mb l y housin g.
Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-26 Replaceme nt o f P a rts Installing the Sensor A ssembly Housing Step 1. At t ach the new sensor asse mbly hous ing to the chassis asse mbly by sliding i t into posit i o n.
Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-27 Replaceme nt o f P a rts Replacement of B elt Dr ive Yo u will be r e mov in g t he be lt dr ive fro m t he p r int er a nd ins t a ll ing a ne w be lt dr ive . Removing the B elt Drive Step 1.
Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-28 Step 9. Re m ove t he b e l t ret ainer by u nla t ching th e f our r e ta i n i ng ta b s on th e pr i n t carr i age. St ep 10. Rem o ve t he b e lt dr iv e, a long wi t h t he secur in g spr ings.
Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-29 Replaceme nt o f P a rts Installing the Belt Drive Step 1. P l ace t h e be lt drive into the prin t car r iage, a ligning the in d icat or tab correctly . C are f u ll y p lace t he s e c uri n g s pri n gs .
Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-30 Replaceme nt o f P a rts Replacement of Idle r Assem b ly Yo u will be r e mov in g t he idle r a s s e mb l y fr o m t he p r int e r and ins t a ll in g a ne w i d le r a s se mb l y .
Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-31 Replaceme nt o f P a rts Installing the Idler A sse m bly Step 1. Rep lace the new idler asse mbl y by sliding the uni t into the groove f ro m the l e f t , t hen push the r i g ht lever in w ar ds t ill i t spr ing s in t o posit i o n.
Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-32 Replaceme nt o f P a rts Repl acement of Upper Paper Guide Yo u will be r e mov in g t he upper paper guide f ro m the prin t er and insta ll ing a new upper paper gui de.
Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-33 Replaceme nt o f P a rts Installing the Upper Paper Guide Step 1. P ush the new upper paper guide downwards f r o m the top o f the prin t er till i t snaps in p lace.
Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-34 Replaceme nt o f P a rts Replacement of P rint Carr iage Fle x Cable Yo u will be r e mo vin g t he pr int ca r r i a g e fle x c a b le fr o m t he p r int er and ins t a ll ing a new fle x ca b le .
Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-35 Step 9. Rem ov e tw o sc re w s f rom th e t op of th e pr int car r i age. T he to p of t he carr i age f o lds o pen b a ckwar d s.
Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-36 Replaceme nt o f P a rts Installing the Print Car riage Flex C able Step 1.
Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-37 Replaceme nt o f P a rts Replacement of Carriage Chas sis Assemb ly Yo u will be r e mo vin g t he ca r r iage c ha s s is a s se mb ly fr o m t he pr int er and ins t a ll ing a ne w c a r r iag e c ha s s is asse m b ly.
Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-38 Replaceme nt o f P a rts Installing the Carriage C hassis A s sembly Step 1. Reat t ach t he carr i age c hass is asse mbly to the main chass is by fastening four scr ews.
Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-39 www.GovTechMedia.com.
Cali brat i o n 11-1 Chapte r 11 Calibra tion Pen -t o-P ap er C ali br atio n ( P PC) Pre-requ isites an d Too ls Required Note The PPC equ i p ment and pro cedures ar e sim ilar f o r HP Desi g nJet ColorP ro Ser ies Pr inter and HP 2000C /2500C Prin t er.
Ca lib ra t io n 11-2 Pen -t o-P ap er C ali br atio n ( P PC) In stall ation of PPC soft w are Step 1. I nsta ll t he PPC so ftware by runni ng t h e set up fil e. P lease accept all t he defaul t se t t ing s. T he s o ft wa re i s s e lf in st a ll in g w it ho ut m u c h he lp .
Cali brat i o n 11-3 Pen -t o-P ap er C ali br atio n ( P PC) Me as u r em en t Step 1. P u t t he Zaph o d se nsor pen in the carr iage o f HP Desi g nJet Co l o r P ro Ser ies Printer. Use t he sl ot for t he black pen . Step 2. P i ck t h e paper us ing Paper Jam Rem o val Knob and drive i t until 20 m m ahead of Cockle Rib e nds.
About this Ed ition T his is the 1st ed itio n o f t his Se rvi ce M an ual 1st editi on, t itled HP C77 77A/C7778A DesignJet ColorPro CAD and Co lorPro GA Se rvice Manual www.
1 What’ s in this Service Manual This m anual c ontai ns inform ation necessar y to test, cali brate and servi ce: - HP De s i gnJet ColorP ro CAD (model C7777A) - HP De s i gnJet ColorP ro GA (m o del C7778A) For in form ation about using the se printe rs , refer to t he correspon ding Us er and Quick R eference Gui des.
An important point after buying a device HP (Hewlett-Packard) ColorPro CAD (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought HP (Hewlett-Packard) ColorPro CAD yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data HP (Hewlett-Packard) ColorPro CAD - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, HP (Hewlett-Packard) ColorPro CAD you will learn all the available features of the product, as well as information on its operation. The information that you get HP (Hewlett-Packard) ColorPro CAD will certainly help you make a decision on the purchase.
If you already are a holder of HP (Hewlett-Packard) ColorPro CAD, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime HP (Hewlett-Packard) ColorPro CAD.
However, one of the most important roles played by the user manual is to help in solving problems with HP (Hewlett-Packard) ColorPro CAD. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device HP (Hewlett-Packard) ColorPro CAD along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
