Instruction/ maintenance manual of the product C2M17UA#ABA HP (Hewlett-Packard)
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User Guide.
© Copyright 2012 Hewlett-Packa rd Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.
Safety warning notice WARNING! To reduce the possibility of heat-related inju ries or of ove rheating th e computer, do not place the compu ter directly on your lap or o bstruct the computer air ven ts.
iv Safety warning no tice.
Table of contents 1 Start ing righ t ..... ............ ......... ............ ......... ........... .......... ........... .......... ........... ......... ... ........... .......... ......... ..... 1 Best practices ................ .......... ......
Protecting your WLAN .......... ............. ........... .......... .............. .......... .......... ......... 19 Connecting to a WLAN ........... .......... ........... ............. .......... ........... ............. ....... 20 Using Bluet ooth wire less device s (select models only) .
Using t he integr ated num eric key pad ........ .................. ............. .................. ................ ....... 38 6 Managing power .................. ............. ............ ................. ........... .............. ............. .
8 Maintaining your computer ............. .......... ........ ..... .......... ............. .......... .......... ........... ........ ......... .......... ..... 58 Improvi ng per formance ...... ........... .............. ........... .............. .
11 Back ing up , restor ing, and recover ing ...... ............. .......... ........... ............. .......... ............ .......... .. ............. . 77 Creating recovery media an d backups .. ................. ......... .......... ......... ..
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1 Starting right This computer is a powerful tool design ed to en hance your work an d entertainment. To get the most out of your computer, read this cha pter to learn ab out best practices afte r setup, fun things to do with your computer, and where to go to get more HP resources.
Fun things to do ● You know you can watch a YouTube vi deo on the computer. But did you know that you can also connect your computer to a TV or gam ing conso le? For more information , see Connecting an HDMI device on page 27 . ● You know you can listen to music on the computer.
More HP resources You have already u sed Setup I nstructions to turn on the computer and locate this guide. For pr oduct details, how-to information, and more, use this tab le. Resource Contents Setup Instructions ● Overview of computer setup and features.
2 Getting to know your computer Finding your hardware an d software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type c , and then select Control Panel . 2. Select System and Security , and then in the System area, click Device Manage r .
Right side Component Description (1) Optical drive Reads and writes (sel ect models only) to an optical disc. (2) Optical drive light ● Green: The optical drive is being a ccessed. ● Off: The optical drive is idle. (3) Optical drive eject button Releases the disc tray.
Component Description (8) AC adapter light ● White: The AC adapter is connected and the battery is charged. ● Amber: The AC adapter is connected and the battery is charging. ● Off: The computer is using DC power. (9) Power connector Connects an AC adapter.
Left side Component Description (1) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up auto matically to cool internal components and prevent overhe ating. It is normal for the internal fan to cycle on and o ff during routine operation.
Rear Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routin e operation.
Display Component Description (1) WLAN antennas (2)* Send and receive wirele ss signals to comm unicate with wireless local area networks (WLANs). (2) Internal microphones (2) Record sound. (3) HP TrueVision HD Webcam Records video, ca p tures still photographs, allows video conferences and online chat by means of streaming video.
Top TouchPad Component Description (1) TouchPad on/off button Turns the TouchPad on or off. (2) TouchPad light ● On: The TouchPad is off. ● Off: The TouchPad is on. (3) TouchPad zone Moves the on-screen pointer and selects or activates items on the s creen.
Lights Component Description (1) Power light ● White: The co mputer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The comp uter shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation.
Buttons, speakers, and fingerprint reader Component Description (1) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. CAUTION: Pressing and hold ing down the power b utton will result in the loss of unsaved information.
Keys Component Description (1) esc key Displays system informatio n when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with the b key, the spacebar , or the esc key. (3) Windows logo key Disp lays the Desktop or the Start screen.
Component Description (7) num lock key Controls the function of the integrated numeric keyp ad. Press the key to alternate between the standard numeric function of an external keypad (selected at the factory) and the navigational function (i nd icated by the directional arrows on the keys).
Bottom Component Description (1) Battery bay Holds the battery. (2) Battery release latch Releases the battery from the battery bay and ope ns the service door. (3) Vents (3) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent ove rheating.
Labels The labels affixed to the computer provid e inform ation you may need wh en you troubles hoot system problems or travel internationa lly with the comput er.
3 Connecting to a network Your computer can tr avel with you wh erever you go. But even at home, you can explor e the globe and access inform ation from millions of we bsites using your computer and a wire d or wireless network connection. This chapter will hel p you get connected to that world.
NOTE: On some models , the wirele ss light is amber when all wireless de vices are off. Because the wireless devi ces are enabled at the fact ory, you can use the wireless button to turn on or turn off the wireless devices simultaneously.
Setting up a WLAN To set up a WLAN an d connect to the In ternet, you need the following eq uipment: ● A broadband modem (either DSL or cable) (1) and high-spee d Internet service purchased from an .
Wireless encryption uses security settings to en crypt and decrypt data that is transmitted over the network. For more info rmation, from the Start screen, type h , and then select Help and Support from the list of apps. Connecting to a WLAN To connect to the WLAN, follow these steps: 1.
Connecting to a wired network There are 2 kinds of wired conn ections: local area network (LAN) and mo dem connection. A LAN connection use s a network cable and is much faster than a modem connectio n, which uses a telephone cable. Bot h cables are sold sepa rately.
4 Enjoying entertainment features Use your HP comput er as an enterta inment hub to socialize via the webcam, e njoy and manage your music, and download and watch movies.
Component Description (3) Webcam light On: The webcam is in use. (4) Speakers (4) Produce sound. (5) USB 2.0 port Connects an optional USB device. For details about different types of USB ports, see Using a USB device on page 51 . (6) USB 3.0 ports (3) Connect optional USB 3.
To start the webcam, from the Start screen, type c , and then select CyberLin k YouCam . For details about u sing the webcam g o to Help and Support. From the Start screen, typ e h , and then select Help and Suppor t .
Checking the sound To check the audio functions on your computer, follow these ste ps: 1. From the Start screen, type c , and then select Control Panel from the list of apps. 2. Select Hardware and Sound > Sound . 3. When the Sound wind ow opens, select th e Sounds tab.
Connecting a VGA monitor or projector To see the computer screen image on an externa l VGA monito r or projected fo r a presentati on, connect a monito r or projector to the computer's VG A port. To connect a monitor o r projector: 1. Connect the VGA ca ble from the monito r or projector to the VGA port o n the computer as shown.
Connecting an HDMI device To see the computer scre en image on a h igh-definit ion TV or monitor, connect the hig h-definition device according to the following instructions. To connect an HDMI device to your computer , you need an HDMI cable, sold sepa rately.
Configuring audio settings (with HDMI TV) HDMI is the only video interface th at supports high-definition vid eo and audi o . After you connect an HDMI TV to the computer, you can then turn on HDMI audi o by following these steps: 1.
5 Navigating using touch gestures, pointing devices and the keyboard Your computer allows navi gation using touch gestures (select mode ls only) in addition to the keyboard and mo use. Touch gestu res can be used on your comp uter TouchPad or on a to uch screen (select models only).
Using the TouchPad The TouchPa d allows you to naviga te the computer with s imple finger mo vements. You can customize the to uch gestures by cha nging settings, b utton configurations, click speed , and pointer options. From the Start screen, typ e c to display the Apps list.
Using TouchPad gestures A TouchPad all ows you to control th e pointing device on the screen us ing your fingers. TIP: Use the left and right buttons on the TouchPad as you would use th e corresponding button s on a external mouse. NOTE: TouchPad gestures are n ot supported in all apps.
Scrolling Scrolling is useful for mo ving up, down, or sideways on a page or image. ● Place two fingers slightly apart on the Touc hPad zone and then drag them up, down, left, or right. Pinching/zooming Pinching and zooming allow you to zoom in or out on images or text.
Rotating (select models only) Rotating allows you to turn i tems such as photos. ● Point to an object, then anchor the forefinger of your left hand in the TouchPad zone. Using yo ur right hand, slide yo ur forefinger in a sweeping motion from 12 o’clock to 3 o’clock.
Flicking (select models only) Flicking allows you to navigate th rough scr eens or q uickly scroll through d ocuments. ● Place three fingers o n the TouchPad zo ne and f lick you r fingers in a light, quick motion up, down, left or right. Edge swipes Edge swipes allow you to perform ta sks such as changing settin gs and finding o r using apps.
Top-edge swipe The top-edge swipe allows you to open apps available on the Start screen. IMPORTANT: Wh en an app is active , the top-edg e gesture varies depe nding on th e app. ● Slide your finger gently from t he top edge to disp lay available apps .
Using the keyboard and mouse The keyboard and mo use allow you to type, select items, scroll and to perform the same functio ns as you do using tou ch gestures. Th e keyboard also allo ws you to use action keys and hot keys to perform specif ic functions.
Icon Key Descriptio n f5 Turns the radiance backlight keyboard feature off or o n. NOTE: To conserve battery power, turn off this feature. f6 Plays the previous track of an audio CD or the previous section of a DVD or a BD. f7 Begins, pauses, or resumes playback of an audio CD , a DVD, or a BD.
Using the hot keys A hot key is a combination of the fn key and the esc key, the b key, or the spacebar . To use a hot key: ▲ Briefly press the fn key, and then briefly press th e second key of the combination. Function Hot key Description Display system information.
6 Managing power Your computer can operate on either battery power or external power. Wh en the computer is only running on batte ry power and an AC power source is not a vailable to charge the battery, it is important to monitor and co nserve the battery charge .
Initiating Sleep and Hibernation Microsoft® Windows has two power-savin g states, Sleep and Hibernation . ● Sleep–The Sleep state is automatically initiate d a fter a period of in activity when runni ng on battery power or on extern al power. Your work is saved to memo ry, allowing you to resume your work very quickly.
● Press a key on the keyboard . ● Tap or swipe the TouchPad. When the computer exits Sl eep, the power lights turn o n and the compu ter returns to the screen where you stop ped working. NOTE: If you have set a password to be required on wakeup, you mus t enter your W indows password before the computer will return to the screen.
Using the power meter and power settings The power meter is located on the Desktop. The po wer meter allows you to quickly access power settings and view the remaini ng battery charge. ● To display the perce ntage of remaining battery cha rge and the current p ower plan, on the Desktop, point over the power meter ico n.
Selecting a power plan A power plan manage s how the computer uses po wer and helps you conserve power and maximize performance. To change the power plan , from the Start screen, typ e power , select Settings , and then select Power Options . The following pow er plans are availa ble: ● HP Recommende d (recommende d) .
Running on battery power When a charged battery is i n the computer and the computer i s not plugged in to external power, th e computer runs on batte ry power.
Help and Support provides the following too ls and information abou t the battery: ● Battery test ● Information on battery types, spec ifications, life cycles, and capacity To access battery information, select the HP Support Assistant app on the Start screen, an d then select Batter y and p erformanc e .
Resolving a low battery level wh en no power source is available Save your work an d shut down th e computer. Resolving a low battery level when th e computer cannot exit Hibernation When the computer lacks su fficient power to exit Hibernation, follow these steps: 1.
WARNING! Do not ch arge the comp uter battery while you are onboard aircraft. ● When charging or calibrating a battery ● When installing or mo difying system software ● When writing informat ion.
HP CoolSense (select models only) HP CoolSense automatically detects when the comput er is not in a station ary position and adjusts performa nce and fan settin gs to keep the su rface temperat ure of your compu ter at the optimum level of comfort.
Refreshing your software content with Intel Smart Connect Technology (select models only) When the computer is in the Sleep state, Intel® Smart Connect T echnology periodically causes the computer to exit Slee p. Smart Connec t then update s the content fo r certain open a pplications and reinitiates Sleep.
Shutting down (turning off) the computer CAUTION: Unsaved inf ormation is lost wh en the comput er shuts down. Be sure to save your work before shutting down the comput er. The Shut down command closes all open programs , including the operatin g system, and then turns off the display an d computer.
7 Managing and sharing information Drives are digita l storage devices that help you store, manage, share, an d access information. Your computer has an internal hard drive or a solid st ate drive that stores yo ur computer's software, operating system, and also provides storage for all of your personal files.
▲ Connect the USB cab le for the device to the USB po rt. NOTE: The USB port on your compu ter may look slig htly different from the illustration in this section.
Inserting and removing a digital storage card To insert a digita l storage card: CAUTION: To reduce the risk of damage to the digital card connectors, use minimal force to insert a digital card. 1. Hold the card label-side up, with the connecto rs facing the computer.
Using optical drives An optical disc drive uses laser light to read or sto re large amounts of information. Some drives can only read information, but others can also write (burn) information onto a blank disc.
such a BD movie release is inse rted in the drive. Follow the on-screen inst ructions to install the update. ● If lines appear on the display when viewing a BD, they may be caused by interf erence from the wireless network. To resolve the issue, close an y open applications a nd turn off your wireless feature.
Removing an optical disc 1. Press the rel ease button (1) on the d rive bezel to rele ase the disc tray, a nd then gently pu ll out the tray (2) un til it stops . 2. Remove the disc (3) from the tray by ge ntly pressing dow n on the spindle while lifting the outer edges of the di sc.
Sharing data and dr ives and accessing software When your computer is part of a networ k, you ar e not limited to using only the information tha t is stored in your computer. Network computers ca n exchange software and data with each other. NOTE: When a disc like a DVD movie o r game is copy-protected, it cann ot be shared.
8 Maintaining your computer It is important to perform regular maintenance to keep you r computer in optimal con dition. This chapter provides information abou t improving the perfo rmance of your comp uter by running to ols such as Disk Defragmenter and Disk Clea nup and by replacing a hard drive or addin g memory.
● Do not type on the keyboa rd or move the comput er while an optical drive is writing to a disc. The write process is sensitive to vibration. ● Before you move a computer that is connected to an external hard drive, initiate Sleep an d allow the screen to clea r, or proper ly disconnect the e xternal hard dr ive.
5. Slide the hard drive ta b (3) to the left, and then lift the ha rd drive ou t of the hard drive bay. NOTE: After removing the hard drive from the compu ter, you must remove the hard drive bracket to access the hard drive itse lf. 6. Remove the 4 screws (1) from t he hard drive brack et.
Using HP 3D DriveGuard (select mode ls only) HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests unde r either of the following conditi ons: ● You drop the compu ter. ● You move the compute r with the display cl osed while the co mputer is running on battery power.
Adding or replacing memory modules Adding memory can help i mprove your computer's performance. Your computer is like your physical work area. The hard drive is the filing cabinet wher e you store your work an d the memory is the desk where you work.
b. Grasp th e edge of th e memory module (2) , an d then gently pull the module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch th e components on the memory modul e.
9. Replace the service d oor. 10. Replace the battery. 11. Turn the computer ri ght-side up, and then re connect external power and extern al devices. 12.
Updating programs and drivers HP recommends that you up date your prog rams and drivers on a regular basis to the latest versions. Updates can resolve issues an d bring new features an d options to your compu ter. Technology i s always chan ging, and upd ating programs and d r ivers allows yo ur computer to run the la test technology available .
Traveling with or shipping your computer If you have to trave l with or ship your com puter, he re are some tips to keep in mind to keep your equipment safe . ● Prepare the comput er for traveling or shipping: ◦ Back up your informa tion to an external d rive.
9 Securing your computer and information Computer security is essential for protectin g the confiden tiality, integrity, and avail ability of your information.
Using passwords A password is a group of characters that you choo se to secure your computer info rmation and to protect online t ransactions. Seve ral types of passw ords can be set. F or example, whe n you set up your computer for the first time, you were asked to create a u ser password to secu re your computer.
Setting Setup Utility (BIOS) passwords Password Function Administrator password ● Must be entered each time you access Setup U tility (BIOS). ● If you forget your administrator password, you cannot access Setup Utility (BIOS). NOTE: The administrator password can be used in place of the power-on password.
Using HP SimplePass (s elect models only) HP SimplePass provides an ea sy-to-use interface to help secure yo ur computer and simplify the way you log on to you r computer an d password -protected websites. Use a register ed finger print to: ● Log on to Windo ws.
Using Internet security software When you use your computer to access email, a ne twork, or the Internet, you potentially expose your computer to computer viruses, sp yware, and other online threats.
Installing software updates HP, Microsoft Windows, an d third-party software in stalled on your compute r should be regularly updated to correct security prob lems and improve softwa re performance. For mo re information, see Updating programs and d rivers on page 65 .
Using an optional security cable lock A security cable lock, wh ich is purchased sepa rately, is designed to act as a deterrent , but it may not prevent the computer from b eing mishandle d or stol en.
10 Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic In put/Output System (BIOS), controls co mmunication between all the input and output devices on the system (such as disk drives , display, keyboard, mous e, and printer).
Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an u nsuccessful installation, downlo ad and install a BIOS update only when the computer is connected to reli able external power u sing the AC adapter.
Using System Diagnostics System Diag nostics a llows you to run dia gnostic te sts to de termine if the compu ter hardwa re is functioning properly. To start System Diagnostics: 1. Turn on or restart the computer, quickly press esc , and then press f2 .
11 Backing up, restoring, and recovering Your computer includes t ools provided by HP and the operating system to help you safeguard your information and re trieve it if you ever need to . These tools wi ll help you return your computer to a proper working state or even back to the original factory state , all with simple steps.
Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup. 1. After you successfully set up the computer, crea te HP Recovery media. This step creates a backup of the HP R ecovery partition on the computer.
Creating HP Recovery media HP Recovery Manager is a so ftware program th at offers a way to cr eate recovery media aft er you successfully set up the computer. HP Recovery medi a can be used to perform system recovery if the hard drive becomes corrupted.
Restore and recovery There are several options for re covering your system. Choose the method that best matches your situation and leve l of expertise: ● If you need to restore your p e rsonal files and data, you can use Windows File History to restore your information from the backups you created.
Using Windows Refresh fo r quick and easy recovery When your computer is not work ing properly and you need to regain system stability, the Windows Refresh option allo ws you to start fres h a nd keep what is importan t to you. IMPORTANT: Refresh re moves any traditional applications that were not origina lly installed on the system at the factory.
3. Click Change PC setting s in the bottom-right corne r of the scre en, and then sele ct General from the PC settings screen. 4. Under Remove everythi ng and reinstall Windows , select Get starte d , and follow the on- screen instructions.
Using the HP Recovery partition to recover a minimized image (select models only) The HP Recovery partition (select model s only) a llows you to perform a minim ized image recovery without the need for recovery discs or a recovery USB flash drive. Th is type of recovery can only be used if the hard dr ive is still working.
Changing the computer boot order If computer does not restart in HP Recovery M anager, you can change the comp uter boot order, which is the order of de vices liste d in BIOS where the computer looks for startup inf ormation. You can change the selection for an optic al drive or a USB fla sh drive.
12 Specifications Input power The power information in this section may be helpfu l if you plan to travel internationally with the computer. The computer op erates on DC power, whi ch can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50 –60 Hz.
Operating environment Factor Metric U.S. Temperature Operating 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 85°C -4°F to 185°F Relative humidity (noncondensing) Operating 5% to 95% 5% to 95%.
13 Electrostatic Discharge Electrostatic discharge is the rele ase of static electricity wh en tw o objects come into contact—for example, the sho ck you receive wh en you walk across th e carpet and touc h a metal door knob . A discharge of static ele ctricity from fingers or other electrostati c conductors may damage electronic components.
Index A AC adapter 6 AC adapter, testing 47 action keys decrease screen brightness 36 Help and Suppo rt 36 identifying 13 increase screen brightness 36 next track or section 37 play, pause, resume 37 .
hard drive bay, identifying 15 hard drive light 5 HDMI configuring audio 28 HDMI port, connecting 27 HDMI port, identifying 7, 23 Hibernation exiting 41 initiated during cr itical battery level 45 ini.
R recovery 80, 81 discs 79, 83 HP Recovery Manage r 82 media 83 starting 83 supported discs 79 system 82 USB flash drive 83 using HP Recovery media 79 recovery media creating 79 creating using HP Reco.
WLAN antennas, identifying 9 WLAN device 16, 18 WLAN label 16 Z zooming TouchPad ge sture 3 2 Index 91.
An important point after buying a device HP (Hewlett-Packard) C2M17UA#ABA (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought HP (Hewlett-Packard) C2M17UA#ABA yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data HP (Hewlett-Packard) C2M17UA#ABA - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, HP (Hewlett-Packard) C2M17UA#ABA you will learn all the available features of the product, as well as information on its operation. The information that you get HP (Hewlett-Packard) C2M17UA#ABA will certainly help you make a decision on the purchase.
If you already are a holder of HP (Hewlett-Packard) C2M17UA#ABA, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime HP (Hewlett-Packard) C2M17UA#ABA.
However, one of the most important roles played by the user manual is to help in solving problems with HP (Hewlett-Packard) C2M17UA#ABA. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device HP (Hewlett-Packard) C2M17UA#ABA along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center