Instruction/ maintenance manual of the product A6034 HP (Hewlett-Packard)
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HP V ISU ALIZE P ersonal W orkstation User’ s Guide P- Class (A6034) and X-Class (A1280) W orkstations Printed in USA June 2000 Manufacturing P art Number: A1280-90002 Edition E0600 © Copyright 200.
2 Notice The information contained in this document is subject to change without notice. Hewlett-P ackard makes no warranty of any kind with regard to this material, including , but not limited to, the implied warranties of merchantability and fitness for a particular purpose .
Contents 3 1. Using Y our P ersonal W orkstation X- and P-Class Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 X- and P-Class W orkstation Physical Characteristics . . . . . . . . . . . . .24 Y our P ersonal W orkstation’ s Hardware Control P anel .
4 Contents Setting Y our P assword . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Setting the Administrator P assword . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Setting a User P assword . . . . . . . . . .
Contents 5 AGP Pro Accessory Board Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Installing I/O Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Removing I/O Cards . . . . . . . . . . . . .
6 Contents If Y our P ersonal W orkstation Has a Software Problem . . . . . . . . . . . . 150 If Y ou Have F orgotten Y our P assword . . . . . . . . . . . . . . . . . . . . . . . . 150 If Y ou Can’t Start the Setup Program . . . . . . . . . . . . .
Contents 7 Hewlett-P ackard Marketing Headquarters . . . . . . . . . . . . . . . . . . . . . . 178 A. Regulatory Information and W arranty Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181 FCC (for USA only).
8 Contents.
F igures 9 Figure 1-1. Front P anel Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Figure 1-2. System Unit Rear P anel Connectors . . . . . . . . . . . . . . . . . . . 26 Figure 1-3. Audio Connectors . . . . . . . . . . . . .
10 F igures Figure 2-11. Connecting the Bottom Section to the P ersonal W orkstation 65 Figure 2-12. Closing the Bottom Section . . . . . . . . . . . . . . . . . . . . . . . . 65 Figure 2-13. V iew of the T op Sections Hinge Slots . . . . . . . . . . .
F igures 11 Figure 2-34. Install the CD Drive into the T op Shelf . . . . . . . . . . . . . . . 83 Figure 2-35. Connect the CD Drive Audio Cable . . . . . . . . . . . . . . . . . . . 83 Figure 2-36. Connect CD Drive IDE Cable . . . . . . . . . . . . .
12 F igures Figure 2-57. Installing the Hard Disk Drive in its Mounting Bracket . 99 Figure 2-58. Attaching Guide Rails on the Hard Disk Drive Mounting Bracket 99 Figure 2-59. Install the Hard Disk Drive into Its CD Drive Shelf . . . 100 Figure 2-60. Connect the Hard Disk Drive Interface Cable .
F igures 13 Figure 2-78. Removing the I/O Card’ s T -15 T orx Screw . . . . . . . . . . . . 115 Figure 2-79. Removing the I/O Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Figure 2-80. Replacing the Bulkhead Blank . . . . . . . . .
14 F igures.
T ables 15 T able 1-1. X- and P-Class F eatures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 T able 1-2. X- and P-Class Characteristics . . . . . . . . . . . . . . . . . . . . . . . . 24 T able 1-3. Audio Electrical Specifications . .
16 T ables.
17 Preface This owner’ s guide describes how to use your HP V ISUALIZE P-Class (A6034) or X-Class (A1280) P ersonal W orkstation. It is intended for the P ersonal W orkstation user who wants to: • Set up the W orkstation for the first time. • Configure the W orkstation.
18 Important Safety Information W ARNING If you have any doubt that you can lift the HP V ISUALIZE P ersonal W orkstation or display safely , do not try to move it without help. F or your safety , always connect the equipment to a grounded wall outlet.
19 Installation Notice Products designated in the applicable Hewlett-P ackard price list as customer -installable can be installed by computer-knowledgeable customers who carefully read and follow the instructions provided.
20 Documentation Conventions Unless otherwise noted in the text, this guide uses the following symbolic conventions . Electrostatic Discharge (ESD) Precautions Electrostatic charges can damage the integrated circuits on printed circuit boards .
Chapter 1 21 Using Y our P ersonal Workstation 1 Using Y our P ersonal W orkstation.
22 Chapter 1 Using Y our P ersonal Workstation X- and P-Class Product Description HP Visualize P ersonal W orkstations are offered in two configurations - the X-Class (A1280) and the P-Class (A6034). The major difference between these configurations is maximum memory availability .
Chapter 1 23 Using Y our P ersonal Workstation X- and P-Class Product Description Rear connectors • PS/2 mouse • PS/2 ke yboard • 25-pin parallel • 9-pin serial • T wo USB connectors • LINE IN jack (3.5 mm) • LINE OUT jack (3.5 mm) • MIC IN jack (3.
24 Chapter 1 Using Y our P ersonal Workstation X- and P-Class Product Description X- and P-Class W orkstation Physical Characteristics Table 1-2 X- and P-Class Characteristics Characteristics: Description: W eight (excl. ke yboard and display) 15.93 kilograms (35.
Chapter 1 25 Using Y our P ersonal Workstation Y our Per sonal W orkstation’ s Hardware Contr ol Panel Y our P ersonal W orkstation’s Hardware Control P anel The hardware control panel is located on the front of your P ersonal W orkstation. See Figure 1-1.
26 Chapter 1 Using Y our P ersonal Workstation System Rear P anel Connectors System Rear P anel Connectors This section describes the following connectors on the system unit’ s rear panel: • USB c.
Chapter 1 27 Using Y our P ersonal Workstation System Rear P anel Connectors USB Connectors There are two Universal Serial Bus (USB) connectors located on the rear panel of your P ersonal W orkstation.
28 Chapter 1 Using Y our P ersonal Workstation System Rear P anel Connectors Audio Connectors Y our P ersonal W orkstation has audio input and output capability through external input and output connectors on the rear panel and through an internal speaker .
Chapter 1 29 Using Y our P ersonal Workstation Memory LAN Connector Y our P ersonal W orkstation has a built-in Twisted Pair (TP) connector for the 802.3 (ETHERNET) or 10 BaseT/100 BaseT network. Y our Personal W orkstation will automatically select the correct network setting.
30 Chapter 1 Using Y our P ersonal Workstation Operating System Overview Operating System Overview Y our P ersonal W orkstation uses the Windows NT operating system. This system comes pre-loaded on your system unit’ s hard disk drive. When you turn your system on, it will automatically boot-up into an NT operating system.
Chapter 1 31 Using Y our P ersonal Workstation Using Y our Multimedia Keyboar d Using Y our Multimedia Keyboard The HP multimedia keyboard includes soft keys you can use to: • Display and configure the actions assigned to keys . • P erform one-touch shortcuts to start applications, open files , or open sites on the W orld-Wide W eb.
32 Chapter 1 Using Y our P ersonal Workstation Using Y our Multimedia Keyboar d Lock Key The action of the Lock key is configured by pressing the Menu Key , and then clicking on Configure , the Extended K eys tab and the on-screen Lock button.
Chapter 1 33 Using Y our P ersonal Workstation Using Y our Multimedia Keyboar d Microphone and Headset Connectors This multimedia keyboard has microphone and headset indicator lights above the function keys , and just below these indicator lights on the backside of the multimedia keyboard are plug-in jacks for the microphone and headset.
34 Chapter 1 Using Y our P ersonal Workstation Using Y our Multimedia Keyboar d Setting Up Y our HP Multimedia Keyboard This section provides a procedure that explains how to set up your multimedia keyboard. 1. Shut down your P ersonal W orkstation and connect the HP multimedia keyboard to the P ersonal W orkstation.
Chapter 1 35 Using Y our P ersonal Workstation Using Y our Multimedia Keyboar d NO TE When you connect the keyboard jack to the rear of the P ersonal W orkstation, the Personal W orkstation’s internal speaker is deactivated. Y ou can then connect a headset or speakers to the rear of the multimedia keyboard to get sound.
36 Chapter 1 Using Y our P ersonal Workstation Using Y our Multimedia Keyboar d 2. Connect the microphone and headset to the rear of the multimedia keyboard as shown in Figure 1-6. The microphone and headset are one unit in this example. These devices can be separate units .
Chapter 1 37 Using Y our P ersonal Workstation Using Y our Multimedia Keyboar d The Euro Symbol This section only applies if your keyboard comes with the Euro symbol key (only available with certain language models). Y our keyboard’s Euro symbol key can only be used with Operating Systems and applications that support this feature.
38 Chapter 1 Using Y our P ersonal Workstation Using Y our HP Mouse Using Y our HP Mouse The mouse that is shipped with your system is an HP Three-Button Mouse. See F igure 1-7. Using your systems mouse software you can configure the mouse for a left-handed or right-handed person.
Chapter 1 39 Using Y our P ersonal Workstation Starting and Stopping Y our P ersonal W orkstation Starting and Stopping Y our P ersonal W orkstation Starting Y our P ersonal W orkstation for the First T ime If your P ersonal W orkstation has preinstalled software, it is initialized the first time you start the P ersonal W orkstation.
40 Chapter 1 Using Y our P ersonal Workstation Starting and Stopping Y our P ersonal W orkstation Initializing Y our Software NO TE Do NO T switch OFF the P ersonal W orkstation while the software is being initialized—this could cause unexpected results.
Chapter 1 41 Using Y our P ersonal Workstation Setting Y our Pass word Stopping Y our P ersonal W orkstation T o stop the P ersonal W orkstation, make sure that you have exited all programs and the operating system (if necessary), and then press the On/Off button on the control panel.
42 Chapter 1 Using Y our P ersonal Workstation Setting Y our Pass word your choice, press Enter a second time. Setting a User P assword A user password can only be set if an administrator password has already been set using the Setup program. Set a user password to provide a power -on password prompt.
Chapter 1 43 Using Y our P ersonal Workstation Using P ower Management Using P ower Management P ower management enables you to reduce your Personal W orkstation’ s overall power consumption by slowing down the P ersonal W orkstation’s activity when it is idle.
44 Chapter 1 Using Y our P ersonal Workstation Connecting SCSI Accessories Connecting SCSI Accessories Y our P ersonal W orkstation is equipped with an Ultra 160/m SCSI card. This section covers the connection of internal and external SCSI accessories .
Chapter 1 45 Using Y our P ersonal Workstation Connecting SCSI Accessories While SE SCSI devices will work when attached to connector 1 or 2, this will limit all devices to single-ended mode. F or example, this would result in the Ultra 160/m hard disk drive performance being limited from 160 MB/second to 40 MB/second.
46 Chapter 1 Using Y our P ersonal Workstation Connecting SCSI Accessories 2. Make sure the SCSI accessory is terminated correctly—either internally or by a terminating resistor (refer to the manual provided with the SCSI accessory). See Figure 1-9.
Chapter 1 47 Using Y our P ersonal Workstation Connecting SCSI Accessories NO TE The total length of the external SCSI cable should not exceed 10 meters (approximately 32 feet) and there must be at least eight inches of cable separating each device. Contact you dealer to order shielded HP SCSI cables to connect external SCSI accessories .
48 Chapter 1 Using Y our P ersonal Workstation Connecting SCSI Accessories Connecting Internal SCSI Accessories There are three internal SCSI connectors located on the Adaptec SCSI card. See Figure 1-11. Y our P ersonal W orkstation comes with a L VD SCSI cable for connecting internal L VD SCSI devices.
Chapter 1 49 Using Y our P ersonal Workstation Connecting SCSI Accessories Connecting L VD SCSI Accessories The intended use for the internal L VD SCSI connector is to connect internal Low-V oltage Differential SCSI devices to your P ersonal W orkstation.
50 Chapter 1 Using Y our P ersonal Workstation Connecting SCSI Accessories Connecting SE SCSI Accessories The intended use for the internal Wide SE SCSI and Narrow SE SCSI connectors is to connect internal Wide and Narrow single-ended SCSI devices to your P ersonal W orkstation.
Chapter 1 51 Using Y our P ersonal Workstation Additional Inf ormation and Help Additional Information and Help Additional information about your P ersonal W orkstation is preloaded on the P ersonal W orkstation’s hard disk drive .
52 Chapter 1 Using Y our P ersonal Workstation Recyc ling an Old HP Personal W orkstation Recycling an Old HP P ersonal W orkstation HP has a strong commitment towards the environment. This HP P ersonal W orkstation has been designed to respect the environment as much as possible .
53 2 Opening Y our P ersonal W orkstation and Installing Accessories This chapter explains how to open your P ersonal W orkstation and install accessories , such as extra memory , I/O boards and additional disk drives.
54 Chapter 2 Opening Y our P ersonal Workstation and Installing Accessories If you will be either installing or removing accessories from your P ersonal W orkstation, you will need to have the proper tools for these tasks: • A light-duty flat-blade screwdriver with a 150mm (6 inch) shaft.
Chapter 2 55 Opening Y our P ersonal Workstation and Installing Accessories Supported HP Field Replaceable Units (FRUs) Supported HP F ield Replaceable Units (FRUs) T able 2-1 provides you with a list of the supported hard disk drives, CD drives , memory cards, floppy disk drives and I/O cards .
56 Chapter 2 Opening Y our P ersonal Workstation and Installing Accessories Removing and Replacing the Left-Side and Fr ont Panels Removing and Replacing the Left-Side and F ront P anels This section explains how to remove your P ersonal W orkstation’s left-side panel and its front panel.
Chapter 2 57 Opening Y our P ersonal Workstation and Installing Accessories Removing and Replacing the Left-Side and Fr ont Panels W ARNING Turn the P ersonal W orkstation off and unplug the power cord before replacing or removing the left-side panel.
58 Chapter 2 Opening Y our P ersonal Workstation and Installing Accessories Removing and Replacing the Left-Side and Fr ont Panels 2. Slide the left-side panel toward the rear of the P ersonal W orkstation approximately 0.5 inches as shown in Figure 2-2.
Chapter 2 59 Opening Y our P ersonal Workstation and Installing Accessories Removing and Replacing the Left-Side and Fr ont Panels Removing the Front P anel The front panel can only be removed after you have removed the left-side panel. The front panel is divided into a top and bottom section.
60 Chapter 2 Opening Y our P ersonal Workstation and Installing Accessories Removing and Replacing the Left-Side and Fr ont Panels 2. Lift up on both retainer tabs of the top section of the front panel. While holding the tabs , swing this section outward 15 degrees in the direction of the arrow .
Chapter 2 61 Opening Y our P ersonal Workstation and Installing Accessories Removing and Replacing the Left-Side and Fr ont Panels 3. Hold the top section of the front panel in one hand and push this section in the direction of the “Push” arrow as shown in Figure 2-5.
62 Chapter 2 Opening Y our P ersonal Workstation and Installing Accessories Removing and Replacing the Left-Side and Fr ont Panels Bottom Section Removal The procedure in this section explains how to remove the bottom section of the front panel.
Chapter 2 63 Opening Y our P ersonal Workstation and Installing Accessories Removing and Replacing the Left-Side and Fr ont Panels Y our front panel’s bottom section will look like the one in Figure 2-8 when you have completed this step . Figure 2-8 View of the Bottom Section of the F ront P anel Swung Outward 3.
64 Chapter 2 Opening Y our P ersonal Workstation and Installing Accessories Removing and Replacing the Left-Side and Fr ont Panels Replacing the Front P anel After you have completed your accessory installation or control module repair , you will need to replace the front panel.
Chapter 2 65 Opening Y our P ersonal Workstation and Installing Accessories Removing and Replacing the Left-Side and Fr ont Panels 2. Place the hinge tabs of the bottom section into the hinge slots.
66 Chapter 2 Opening Y our P ersonal Workstation and Installing Accessories Removing and Replacing the Left-Side and Fr ont Panels T op Section Replacement The procedure in this section explains how to replace the top section of the front panel. 1. Locate the top section hinge slots and tabs.
Chapter 2 67 Opening Y our P ersonal Workstation and Installing Accessories Removing and Replacing the Left-Side and Fr ont Panels 2. Place the hinge tabs of the top section into the hinge slots.
68 Chapter 2 Opening Y our P ersonal Workstation and Installing Accessories Removing and Replacing the Left-Side and Fr ont Panels Replacing the Left-Side P anel This section explains how to replace the left-side panel of your P ersonal W orkstation. The inside view of this panel is shown in Figure 2-16 to help you with the panel’s nomenc lature.
Chapter 2 69 Opening Y our P ersonal Workstation and Installing Accessories Removing and Replacing the Left-Side and Fr ont Panels T o replace the left-side panel, follow this procedure: 1. Place the panel guide over the system’ s inside-bottom edge, lea ving a half-inch gap between the front edge of the panel and the front of the chassis .
70 Chapter 2 Opening Y our P ersonal Workstation and Installing Accessories Removing and Replacing the Left-Side and Fr ont Panels 2. Locate the four hook slots on the top edge of the system and align these slots with the four panel hooks on the left-side panel.
Chapter 2 71 Opening Y our P ersonal Workstation and Installing Accessories Installing and Removing Memory Installing and Removing Memory This section contains information on how to install and remove memory (DIMM cards).
72 Chapter 2 Opening Y our P ersonal Workstation and Installing Accessories Installing and Removing Memory Installing Additional Memory P erform the following steps to add memory (DIMM cards) to your P ersonal W orkstation. W ARNING Turn the P ersonal W orkstation off and unplug the power cord before installing or removing memory .
Chapter 2 73 Opening Y our P ersonal Workstation and Installing Accessories Installing and Removing Memory 3. Press downward on the ejector tabs that are associated with the memory slots where you will install the DIMM cards.
74 Chapter 2 Opening Y our P ersonal Workstation and Installing Accessories Installing and Removing Memory 4. Insert the DIMM card into its appropriate memory slots by aligning the left and right edges of the card with the guides on the memory card slot.
Chapter 2 75 Opening Y our P ersonal Workstation and Installing Accessories Installing and Removing Memory Removing Memory P erform the following steps to remove memory (DIMM cards) from your P ersonal W orkstation. W ARNING Turn the P ersonal W orkstation off and unplug the power cord before installing or removing memory .
76 Chapter 2 Opening Y our P ersonal Workstation and Installing Accessories Installing and Removing Memory 4. Remove the DIMM cards from their memory slots by holding the left and right edges of the DIMM cards and lifting them out of their slots. See Figure 2-26.
Chapter 2 77 Opening Y our P ersonal Workstation and Installing Accessories Remov able Media Devices Removable Media Devices This section discusses the installation and removal of removable media devices .
78 Chapter 2 Opening Y our P ersonal Workstation and Installing Accessories Remov able Media Devices The FDD cable is used for the floppy disk drive. This cable has one connector for the device and one for the system board. See Figure 2-28. Figure 2-28 FDD Cable The system board connectors for the IDE and FDD cables are shown in Figure 2-29.
Chapter 2 79 Opening Y our P ersonal Workstation and Installing Accessories Remov able Media Devices Installing and Removing a CD Device This section explains how to install and remove your CD device. W ARNING Turn the P ersonal W orkstation off and unplug the power cord before installing or removing the CD drive.
80 Chapter 2 Opening Y our P ersonal Workstation and Installing Accessories Remov able Media Devices 2. P erform this step if you already have a CD drive installed in the top shelf of your P ersonal W orkstation’s accessory chassis , and you want to install an additional CD drive.
Chapter 2 81 Opening Y our P ersonal Workstation and Installing Accessories Remov able Media Devices b. Remove the metal blank from the accessory chassis by placing your thumb into the hole on the left-side of the metal blank and pulling outward. See F igure 2-31.
82 Chapter 2 Opening Y our P ersonal Workstation and Installing Accessories Remov able Media Devices 3. Attach the guide rails to both sides of the CD Drive. The pins of the guide rail should be placed in the lower holes on the side of the CD drive. See F igure 2-32 and Figure 2-33.
Chapter 2 83 Opening Y our P ersonal Workstation and Installing Accessories Remov able Media Devices 4. Install the CD drive into the top shelf of the P ersonal W orkstation’s chassis as shown in Figure 2-34. Figure 2-34 Install the CD Drive into the T op Shelf 5.
84 Chapter 2 Opening Y our P ersonal Workstation and Installing Accessories Remov able Media Devices Figure 2-36 Connect CD Drive IDE Cable Figure 2-37 Connect the CD Drive P ower Cable 6. Ensure all cables internal to the P ersonal W orkstation are clear of any sharp edges or hot components.
Chapter 2 85 Opening Y our P ersonal Workstation and Installing Accessories Remov able Media Devices Removing a CD Drive This procedure explains how to remove your CD drive from your P ersonal W orkstation.
86 Chapter 2 Opening Y our P ersonal Workstation and Installing Accessories Remov able Media Devices Figure 2-40 Disconnect the CD Drive Audio Cable 3. Remove the CD drive from the top shelf of the P ersonal W orkstation’s chassis as shown in Figure 2-41.
Chapter 2 87 Opening Y our P ersonal Workstation and Installing Accessories Remov able Media Devices 4. P erform this step if you already have a CD drive installed in the top shelf of your P ersonal W orkstation’s accessory chassis , and you are removing a CD drive other than the one located in the top accessory shelf .
88 Chapter 2 Opening Y our P ersonal Workstation and Installing Accessories Remov able Media Devices b. Replace the metal blank in the accessory chassis where you removed the CD drive. T o do this, you need insert your thumb into the hole on the left side of the metal blank.
Chapter 2 89 Opening Y our P ersonal Workstation and Installing Accessories Remov able Media Devices Installing and Removing a Floppy Disk Drive This section explains how to install and remove your floppy disk drive.
90 Chapter 2 Opening Y our P ersonal Workstation and Installing Accessories Remov able Media Devices 3. Attach the guide rails to both sides of the floppy disk drive . See Figure 2-44 and Figure 2-45. NO TE The Floppy disk drive guide rails are color coded green.
Chapter 2 91 Opening Y our P ersonal Workstation and Installing Accessories Remov able Media Devices 4. Install the floppy disk drive into the fifth-internal shelf down from the top of the P ersonal W orkstation’s chassis as shown in F igure 2-46.
92 Chapter 2 Opening Y our P ersonal Workstation and Installing Accessories Remov able Media Devices Figure 2-48 Connect Floppy Disk Drive FDD Cable 6. Ensure all cables internal to the P ersonal W orkstation are clear of any sharp edges or hot components.
Chapter 2 93 Opening Y our P ersonal Workstation and Installing Accessories Remov able Media Devices Removing a Floppy Disk Drive This procedure explains how to remove your floppy disk drive from your P ersonal W orkstation.
94 Chapter 2 Opening Y our P ersonal Workstation and Installing Accessories Remov able Media Devices 3. Remove the floppy disk drive from the fifth-internal shelf down from the top of the P ersonal W orkstation’s chassis .
Chapter 2 95 Opening Y our P ersonal Workstation and Installing Accessories Hard Disk Drives Hard Disk Drives This section describes how to install and remove your P ersonal W orkstation’s hard disk drives . There is also a section on how to complete your hard disk drive installation.
96 Chapter 2 Opening Y our P ersonal Workstation and Installing Accessories Hard Disk Drives W ARNING Turn the P ersonal W orkstation off and unplug the power cord before installing or removing the hard disk drive. Installing a Hard Disk Drive in the Standard Hard Disk Drive Bay Area 1.
Chapter 2 97 Opening Y our P ersonal Workstation and Installing Accessories Hard Disk Drives 3. Install the hard disk drive into the internal hard disk drive shelf . See Figure 2-54. Figure 2-54 Install the Hard Disk Drive into Its Shelf 4. Connect the interface and power cables to the connectors on the back of the hard disk drive.
98 Chapter 2 Opening Y our P ersonal Workstation and Installing Accessories Hard Disk Drives Figure 2-56 Connect Hard Disk Drive P ower Cable 5. Ensure all cables internal to your P ersonal W orkstation are clear of any sharp edges or hot components .
Chapter 2 99 Opening Y our P ersonal Workstation and Installing Accessories Hard Disk Drives Installing a Hard Disk Drive in the CD Drive Bay Area 1. Remove the left-side panel and top front panel as explained in the sections “Removing the Left-Side P anel” and “T op Section Removal” in this chapter .
100 Chapter 2 Opening Y our P ersonal Workstation and Installing Accessories Hard Disk Drives 4. Install the hard disk drive into the third-internal shelf down from the top of the CD drive bay area.
Chapter 2 101 Opening Y our P ersonal Workstation and Installing Accessories Hard Disk Drives 5. Connect the interface and power cables to the connectors on the back of the hard disk drive.
102 Chapter 2 Opening Y our P ersonal Workstation and Installing Accessories Hard Disk Drives 6. Ensure all cables internal to the P ersonal W orkstation are clear of any sharp edges or hot components . Next replace the left-side panel of the P ersonal W orkstation as explained in the section “Replacing the Left-Side P anel” in this chapter .
Chapter 2 103 Opening Y our P ersonal Workstation and Installing Accessories Hard Disk Drives Removing a Hard Disk Drive This procedure explains how to remove your hard disk drive from your P ersonal W orkstation.
104 Chapter 2 Opening Y our P ersonal Workstation and Installing Accessories Hard Disk Drives Figure 2-63 Disconnect Hard Disk Drive P ower Cable 3. Remove the hard disk drive from the internal hard disk drive shelf . T o do this , press inward on the guide rail’ s retainer tabs and slide the hard disk drive outward as shown in F igure 2-64.
Chapter 2 105 Opening Y our P ersonal Workstation and Installing Accessories Hard Disk Drives Removing a Hard Disk Drive from the CD Drive Bay 1. Remove the left-side panel and top front panel as explained in the sections “Removing the Left-Side P anel” and “T op Section Removal” in this chapter .
106 Chapter 2 Opening Y our P ersonal Workstation and Installing Accessories Hard Disk Drives the top of the CD drive bay area. See Figure 2-67. Figure 2-67 Remove the Hard Disk Drive From Its CD Drive Shelf 4. Remove both guide rails by lifting up on either end of the guide rails.
Chapter 2 107 Opening Y our P ersonal Workstation and Installing Accessories Hard Disk Drives 2-69. Figure 2-69 Removing the Hard Disk Drive from Its Mounting Bracket 6.
108 Chapter 2 Opening Y our P ersonal Workstation and Installing Accessories Hard Disk Drives 7. Install the hard disk drive mounting bracket in the third shelf down from the top of the CD drive’ s bay area. T o do this, align the guide rails with the bay area guide and slide the mounting bracket into the bay area until it snaps in place .
Chapter 2 109 Opening Y our P ersonal Workstation and Installing Accessories Installing and Removing Accessory Boar ds Installing and Removing Accessory Boards Y our P ersonal W orkstation has six I/O slots available for installing I/O cards in that are AGP Pro and PCI compatible.
110 Chapter 2 Opening Y our P ersonal Workstation and Installing Accessories Installing and Removing Accessory Boar ds This P ersonal W orkstation’s AGP Pro and PCI card slots can hold both the full-size and short cards . The installation and removal procedures in this section are demonstrated using the short cards.
Chapter 2 111 Opening Y our P ersonal Workstation and Installing Accessories Installing and Removing Accessory Boar ds AGP Pro Accessory Board Slot The Accelerated Graphics P ort Pro (AGP Pro) bus, provides a high performance graphics interface.
112 Chapter 2 Opening Y our P ersonal Workstation and Installing Accessories Installing and Removing Accessory Boar ds Installing I/O Cards The procedure in this section explains how to install I/O cards in the I/O card slots on the system board.
Chapter 2 113 Opening Y our P ersonal Workstation and Installing Accessories Installing and Removing Accessory Boar ds 3. T ake your I/O card out of its anti-static bag making sure you are wearing the static-grounding strap that was shipped with your I/O card.
114 Chapter 2 Opening Y our P ersonal Workstation and Installing Accessories Installing and Removing Accessory Boar ds 5. Screw the T -15 T orx screw into the slot at the top of the I/O card’s bulkhead. See Figure 2-77. Figure 2-77 Completing the I/O Card Installation 6.
Chapter 2 115 Opening Y our P ersonal Workstation and Installing Accessories Installing and Removing Accessory Boar ds Removing I/O Cards The procedure in this section explains how to remove I/O cards from the I/O card slots on the system board.
116 Chapter 2 Opening Y our P ersonal Workstation and Installing Accessories Installing and Removing Accessory Boar ds 3. Remove the I/O card from the I/O connector on the system board. Note that you should lift upward on the I/O card’ s bulkhead and its opposite edge.
Chapter 2 117 Opening Y our P ersonal Workstation and Installing Accessories Installing and Removing Accessory Boar ds 6. Ensure all cables internal to the P ersonal W orkstation are clear of any sharp edges or hot components .
118 Chapter 2 Opening Y our P ersonal Workstation and Installing Accessories Installing and Removing a Pr ocessor Installing and Removing a Processor There are two processor slots on your system board. This section will discuss the installation and removal of the processor from processor slot B .
Chapter 2 119 Opening Y our P ersonal Workstation and Installing Accessories Installing and Removing a Pr ocessor Removing the Processor The procedure in this section explains how to remove a processor from your P ersonal W orkstations system board.
120 Chapter 2 Opening Y our P ersonal Workstation and Installing Accessories Installing and Removing a Pr ocessor 3. Disconnect the power cable for the processor’ s fan from the system board.
Chapter 2 121 Opening Y our P ersonal Workstation and Installing Accessories Installing and Removing a Pr ocessor 4. Remove the fan mount from the processor connectors . T o do this you will have to pull outw ard on the retainer tabs located at the ends of each processor connector .
122 Chapter 2 Opening Y our P ersonal Workstation and Installing Accessories Installing and Removing a Pr ocessor 5. Remove the processor from its connector on the system board.
Chapter 2 123 Opening Y our P ersonal Workstation and Installing Accessories Installing and Removing a Pr ocessor Installing a Processor The procedure in this section explains how to install a processor on your P ersonal W orkstations system board. This section also assumes that you are replacing your current processor .
124 Chapter 2 Opening Y our P ersonal Workstation and Installing Accessories Installing and Removing a Pr ocessor 4. Install the processor in its connector on the system board.
Chapter 2 125 Opening Y our P ersonal Workstation and Installing Accessories Installing and Removing a Pr ocessor 5. Place the four retainer hooks, located on the processor fan mount, into their retainer tabs on the processor connectors .
126 Chapter 2 Opening Y our P ersonal Workstation and Installing Accessories Installing and Removing a Pr ocessor 6. Complete the installation of the processor fan mount. See Figure 2-87. Figure 2-87 Installing the Processor F an Mount 7. Connect the power cable for the processor’ s fan to the system board.
Chapter 2 127 Opening Y our P ersonal Workstation and Installing Accessories Installing and Removing a Pr ocessor 8. Ensure all cables internal to the P ersonal W orkstation are clear of any sharp edges or hot components .
128 Chapter 2 Opening Y our P ersonal Workstation and Installing Accessories Installing and Removing a V oltage Regulator Module (VRM) Installing and Removing a V oltage Regulator Module (VRM) There are two V oltage Regulator Module (VRM) slots on your system board.
Chapter 2 129 Opening Y our P ersonal Workstation and Installing Accessories Installing and Removing a V oltage Regulator Module (VRM) Removing a V oltage Regulator Module The procedure in this section explains how to remove a V oltage Regulator Module (VRM) from your P ersonal W orkstations system board.
130 Chapter 2 Opening Y our P ersonal Workstation and Installing Accessories Installing and Removing a V oltage Regulator Module (VRM) 3. Push downward on the VRM connector’ s ejector tabs. See Figure 2-90. Note that the arrow points to the top inside of the P ersonal W orkstation.
Chapter 2 131 Opening Y our P ersonal Workstation and Installing Accessories Installing and Removing a V oltage Regulator Module (VRM) 4. Remove the VRM from its connector on the system board. See Figure 2-91. Note that the arrow points to the top inside of the P ersonal W orkstation.
132 Chapter 2 Opening Y our P ersonal Workstation and Installing Accessories Installing and Removing a V oltage Regulator Module (VRM) T o install a VRM, follow this procedure: 1. Remove the left-side panel as explained in the section “Removing the Left-Side P anel” in this chapter .
Chapter 2 133 Opening Y our P ersonal Workstation and Installing Accessories Installing and Removing a V oltage Regulator Module (VRM) 5. Install the VRM into its connector on the system board. See Figure 2-93 and Figure 2-94. Note that the arrow points to the top inside of the P ersonal W orkstation.
134 Chapter 2 Opening Y our P ersonal Workstation and Installing Accessories Installing Drivers and Utilities Installing Drivers and Utilities Once you have installed accessory boards and mass-storage devices on your system, you will need to install their drivers .
135 3 T roubleshooting Y our P ersonal W orkstation This chapter deals with problems you may encounter when using your P ersonal W orkstation..
136 Chapter 3 T roub leshooting Y our P ersonal Workstation Solving Prob lems Solving Problems This chapter can help you solve most problems you might have with your P ersonal W orkstation. If you are unable to solve your problem after following the advice in this chapter , refer to the chapter “Hewlett-P ackard Support and Information Services.
Chapter 3 137 T roub leshooting Y our P ersonal Workstation If Y our Per sonal W orkstation Does Not Star t Properl y If Y our P ersonal W orkstation Does Not Start Properly Use this section if your P.
138 Chapter 3 T roub leshooting Y our P ersonal Workstation If Y our Per sonal W orkstation Does Not Star t Properl y Check Internal Items If the P ersonal W orkstation still does not start properly , follow this procedure to check the internal items: 1.
Chapter 3 139 T roub leshooting Y our P ersonal Workstation If Y our Per sonal W orkstation Does Not Star t Properl y 5. Replace the cover . 6. Reconnect all cables and power cords.
140 Chapter 3 T roub leshooting Y our P ersonal Workstation If Y our Per sonal W orkstation Does Not Star t Properl y If a POST Error Message is Displayed The P ower-On-System-T est (POST) can detect both an error and a change to the configuration. In either case, an error code and short description is displayed.
Chapter 3 141 T roub leshooting Y our P ersonal Workstation If Y our Per sonal W orkstation Does Not Star t Properl y c. Turn on the P ersonal W orkstation.
142 Chapter 3 T roub leshooting Y our P ersonal Workstation If Y ou Cannot T urn Off Y our Per sonal W orkstation If Y ou Cannot Turn Off Y our P ersonal W orkstation Use this section if you cannot turn off your P ersonal W orkstation, the power indication light is red, and you hear a “buzzing” sound.
Chapter 3 143 T roub leshooting Y our P ersonal Workstation If Y our Per sonal W orkstation Has a Hardware Pr oblem If Y our P ersonal W orkstation Has a Hardware Problem This section describes what to do if you have problems with your display , disk drives , printer , accessory boards, keyboard, or mouse .
144 Chapter 3 T roub leshooting Y our P ersonal Workstation If Y our Per sonal W orkstation Has a Hardware Pr oblem If Y our Keyboard Does Not W ork Ensure that the keyboard is correctly connected. The keyboard LEDs should blink once during POST . If Y our Mouse Does Not W ork • Ensure that the mouse is correctly connected.
Chapter 3 145 T roub leshooting Y our P ersonal Workstation If Y our Per sonal W orkstation Has a Hardware Pr oblem If Y our Local Printer Does Not W ork • Make sure the printer’s power switc h is ON . • V erify that the power cord is plugged into the power outlet and the printer .
146 Chapter 3 T roub leshooting Y our P ersonal Workstation If Y our Per sonal W orkstation Has a Hardware Pr oblem If the Floppy Disk Drive Does Not W ork • Check that you are using a formatted diskette and it is inserted correctly . • Check you are using a diskette that is the correct density .
Chapter 3 147 T roub leshooting Y our P ersonal Workstation If Y our Per sonal W orkstation Has a Hardware Pr oblem If the CD-ROM Drive Has a Problem W ARNING Be sure to disconnect the power cord and any telecommunication cables from your computer before you remove the cover to check the cable connections or jumper settings.
148 Chapter 3 T roub leshooting Y our P ersonal Workstation If Y our Per sonal W orkstation Has a Hardware Pr oblem No Sound from the CD-ROM Drive If you are having problems with sound when playing a CD: • Check that the volume control (if present) on the CD-ROM or CD-RW drive front panel is not set to the minimum.
Chapter 3 149 T roub leshooting Y our P ersonal Workstation If Y our Per sonal W orkstation Has a Hardware Pr oblem The CD-ROM Drive Does not Open If you have difficulty removing a CD-ROM disk from the CD-ROM drive (during a power failure for example), you can use the manual eject button.
150 Chapter 3 T roub leshooting Y our P ersonal Workstation If Y our Per sonal W orkstation Has a Software Problem If Y our P ersonal W orkstation Has a Software Problem If Y ou Have F orgotten Y our P assword ❒ If you forget the User P assword and the Administrator password is set and known: 1.
Chapter 3 151 T roub leshooting Y our P ersonal Workstation If Y our Per sonal W orkstation Has a Software Problem 7. Switch on the P ersonal W orkstation and allow it to start-up. 8. Press F2 when prompted to use Setup . 9. Set new User and Administrator passwords.
152 Chapter 3 T roub leshooting Y our P ersonal Workstation If Y our Per sonal W orkstation Has a Software Problem If Y ou Have a Network Problem If you have a problem with your P ersonal W orkstation’s network, run the Intel ProSet utility provided with Windows NT 4.
Chapter 3 153 T roub leshooting Y our P ersonal Workstation Using HP MaxiLife to Diagnose Pr oblems Using HP MaxiLife to Diagnose Problems Y our HP LCD can help you to diagnose problems with your P ersonal W orkstation, even when you are unable to get your system and monitor working properly .
154 Chapter 3 T roub leshooting Y our P ersonal Workstation Using HP MaxiLife to Diagnose Pr oblems Pre-Boot Checks When you press your P ersonal W orkstation’s on/off button, HP MaxiLife will check your system before it initiates the start-up sequence .
Chapter 3 155 T roub leshooting Y our P ersonal Workstation Using HP MaxiLife to Diagnose Pr oblems POST Phase When the POST (P ower-On Self T est) sequence is initiated, any error messages that the BIOS may issue are displayed on the LCD . See T able 3-3.
156 Chapter 3 T roub leshooting Y our P ersonal Workstation Using HP MaxiLife to Diagnose Pr oblems Run-Time Errors During normal usage of the P ersonal W orkstation the processor checks some vital system parameters . If an error occurs, a message is automatically displayed on the LCD .
Chapter 3 157 T roub leshooting Y our P ersonal Workstation Using HP MaxiLife to Diagnose Pr oblems Main Menu HP MaxiLife can also be configured to: • Display the configuration details of your P ersonal W orkstation required to obtain support (see the section “System Info.
158 Chapter 3 T roub leshooting Y our P ersonal Workstation Using HP MaxiLife to Diagnose Pr oblems 2. Press the Services LCD control button. The following menu is displayed. 3. Use ▲▼ to scroll down through the menu items and ↵ to select the required menu item.
Chapter 3 159 T roub leshooting Y our P ersonal Workstation Using HP MaxiLife to Diagnose Pr oblems T o view these details, use the ▲▼ button to scroll through the information screens . T able 3-6 provides examples of the message displayed for the System Info.
160 Chapter 3 T roub leshooting Y our P ersonal Workstation Using HP MaxiLife to Diagnose Pr oblems Diags If your P ersonal W orkstation is powered off when Diags is selected, the LCD displays a second menu. T o view the test results for each system component, press the ▲▼ control button.
Chapter 3 161 T roub leshooting Y our P ersonal Workstation Using HP MaxiLife to Diagnose Pr oblems If an error is detected, an error screen appears indicating the problem. T o continue viewing the test results of the other system components , press the ▲▼ control button.
162 Chapter 3 T roub leshooting Y our P ersonal Workstation HP Hard ware Diagnostics Utility HP Hardware Diagnostics Utility The Hardware Diagnostics utility helps you to diagnose hardware-related problems on HP PCs and P ersonal W orkstations.
Chapter 3 163 T roub leshooting Y our P ersonal Workstation HP Hard ware Diagnostics Utility Starting This Diagnostics Utility T o start the Hardware Diagnostics utility: 1. Quit all applications , shut down the operating system and restart your PC . a.
164 Chapter 3 T roub leshooting Y our P ersonal Workstation Recovering Y our P ersonal W orkstation’ s Operating System Recovering Y our P ersonal W orkstation’s Operating System If for some reason you should need to recover your HP V ISU ALIZE P ersonal W orkstation’s operating system (for example , a system crash, etc.
165 4 Hewlett-P ackard Support and Information Services.
166 Chapter 4 Hewlett-P ackard Suppor t and Inf or mation Services Introduction Introduction Hewlett P ackard computers are engineered for quality and reliability to give you many years of trouble-free service.
Chapter 4 167 Hewlett-P ackard Suppor t and Inf or mation Services Y our HP-Authorized Reseller Y our HP-Authorized Reseller HP-Authorized Resellers have been trained on HP P ersonal W orkstation equipment and are familiar with its configuration and environment.
168 Chapter 4 Hewlett-P ackard Suppor t and Inf or mation Services Hewlett-P ackar d Information Services Hewlett-P ackard Information Services Hewlett-P ackard Electronic Information Services are available 24 hours a day , 7 days a week, ensuring that the most up-to-date information is alwa ys available .
Chapter 4 169 Hewlett-P ackard Suppor t and Inf or mation Services Hewlett-P ackar d Information Services HP F orum on America Online The HP F orum on America Online is an electronic information and communication service which can be accessed via modem.
170 Chapter 4 Hewlett-P ackard Suppor t and Inf or mation Services Ordering Driver s and BIOS on Diskette Ordering Drivers and BIOS on Diskette Y ou can order diskettes from HP , with the latest versions of drivers, BIOS and software utilities . The diskettes will be delivered by mail.
Chapter 4 171 Hewlett-P ackard Suppor t and Inf or mation Services Ordering Driver s and BIOS on Diskette T o identify a specific BIOS , driver or utility for your Personal W orkstation, please follow the steps listed below prior to placing your order .
172 Chapter 4 Hewlett-P ackard Suppor t and Inf or mation Services HP Support Ser vices HP Support Services Hewlett-P ackard provides a three-year hardware w arranty which includes on-site service during the first year after purchase , and a parts dispatch only during the second and third years after purchase .
Chapter 4 173 Hewlett-P ackard Suppor t and Inf or mation Services Hewlett-P ackar d T elephone Suppor t Hewlett-P ackard T elephone Support HP North American Customer Support Center Assistance from the HP North American Customer Support Center is available Monday to F riday , 7:00 am to 6:00 pm Mountain time.
174 Chapter 4 Hewlett-P ackard Suppor t and Inf or mation Services Hewlett-P ackar d T elephone Suppor t Please have the following information ready when you call so that your enquiry can be dealt with quickly: • Y our HP P ersonal W orkstation model number and serial number .
Chapter 4 175 Hewlett-P ackard Suppor t and Inf or mation Services Lifeline T elephone Suppor t Lifeline T elephone Support Lifeline is a fee-based telephone support program for P ersonal W orkstations available after the one-year telephone support provided as part of the hardware w arranty has expired.
176 Chapter 4 Hewlett-P ackard Suppor t and Inf or mation Services Summary Summary The table below summarizes the services and support available from HP or authorized resellers.
Chapter 4 177 Hewlett-P ackard Suppor t and Inf or mation Services Summary T echnical Phone support Basic assistance for Personal W orkstation setup, configuration, start-up and hardware diagnosis. First year . Business hours. No charge. At time of purchase.
178 Chapter 4 Hewlett-P ackard Suppor t and Inf or mation Services Hewlett-P ackar d Marketing Headquar ters Hewlett-P ackard Marketing Headquarters Should you wish to contact Hewlett-P ackard, check your local telephone directory for the HP Sales and Service Office near you.
179 A Regulatory Information and W arranty.
180 Appendix A Regulator y Inf or mation and W arranty Declaration of Conf ormity according to ISO/IEC Guide 22 and EN 45014 Manufacturer : Hewlett-P ackard Company 3404 East Harmony Rd.
Appendix A 181 Regulator y Inf or mation and W arranty Regulatory Information Regulatory Information FCC (for USA only) F ederal Communications Commission Radio Frequency Interference Statement NOTE: .
182 Appendix A Regulator y Inf or mation and W arranty Regulatory Information Si le cordon secteur n’est pas livré avec votre ordinateur , utiliser un cordon secteur en accord avec votre code electrique national. USA: utiliser un cordon secteur “UL listed, ” de type SVT .
Appendix A 183 Regulator y Inf or mation and W arranty Regulatory Information Notice for Korea Notice for T aiwan Recycling Y our PC HP has a strong commitment toward the environment. Y our HP P ersonal Computer has been designed to respect the environment as much as possible.
184 Appendix A Regulator y Inf or mation and W arranty HP Hard ware Warranty HP Hardware W arranty Important: This is your hardware product w arranty statement. Please, read it carefully . W arranty terms may be different in your country . If so, your Authorized HP Dealer or Hewlett-P ackard Sales and Service Office can give you details .
Appendix A 185 Regulator y Inf or mation and W arranty HP Hard ware Warranty technology and business environment. The duration of this w arranty extends through January 31, 2001.
186 Appendix A Regulator y Inf or mation and W arranty HP Hard ware Warranty country of purchase for service . Response time for on-site service, and parts delivery turn-around time for parts service, are subject to c hanges from standard conditions based upon non-local parts availability .
Appendix A 187 Regulator y Inf or mation and W arranty HP Hard ware Warranty Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages —including lost profit— so the above limitation or exclusion may not apply to you.
188 Appendix A Regulator y Inf or mation and W arranty HP Hard ware Warranty from HP , an authorized dealer , or authorized distributor at additional charge. Customer Responsibilities The customer may be required to run HP-supplied diagnostic programs before an on-site visit or replacement part will be dispatched.
Appendix A 189 Regulator y Inf or mation and W arranty HP Hard ware Warranty America and Europe only). HP does NOT provide telephone support for P ersonal W orkstations configured as network servers. W e recommend HP NetServers for your network server requirements.
190 Appendix A Regulator y Inf or mation and W arranty HP Hard ware Warranty The following License T erms govern the use of the software: USE. Customer may use the softw are on any one computer . Customer may not network the softw are or otherwise use it on more than one computer .
Appendix A 191 Regulator y Inf or mation and W arranty HP Hard ware Warranty so within thirty (30) days of such notice . UPDATES AND UPGRADES . Customer agrees that the software does not include updates and upgrades which ma y be available from Hewlett-P ackard under a separate support agreement.
192 Appendix A Regulator y Inf or mation and W arranty HP Hard ware Warranty return the media to HP for replacement. Should HP be unable to replace the media within a reasonable amount of time, Custom.
Index Index 193 A Administrator password, setting , 41 America Online, the HP F orum , 169 Audio troubleshooting , 152 Audio connectors , 26 Audio interface, troubleshooting , 152 B BIOS Obtaining via.
194 Index Index Installing , 72 Removing , 75 Memory cards , 55 Memory slots , 71 Monitors , 29 Mouse Troubleshooting , 144 Mouse, using your HP , 38 Multimedia keyboard Headset connector , 33 HP Cust.
Index Index 195 W W arranty information , 184 W orld Wide W eb Access to HP , 169 Y Y ear 2000 warranty , 184.
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However, one of the most important roles played by the user manual is to help in solving problems with HP (Hewlett-Packard) A6034. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device HP (Hewlett-Packard) A6034 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
