Instruction/ maintenance manual of the product 960c HP (Hewlett-Packard)
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Windows Macin tosh quic k r e fer ence guide hp deskjet 990c/980c/9 60c series english.
ii Editio n 1 October 2 000 Copyrigh t 2000 Hewle tt-Pac kard Company acknow ledgements Microsoft , MS-DOS, an d Windows are regi stered t rademarks of Mi crosoft Corpor ation. Adobe and Acrobat are re gistered trade marks of Adobe Systems Incor porated.
englis h iii quic k r efer ence guide introducin g the hp de s kjet printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 print cartri dges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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1 englis h intr odu cing t he hp deskjet printer what’s in t he bo x Thank you for buy ing an HP Deskje t printer! Your pr inter box con tains the follow ing items: • HP Deskjet pr inter (9 90c se.
2 englis h pri nt car tr idg es The HP Deskjet printer box inc ludes both a black and a c olor print cartridge. Each print cartridge box, and the electronic quick help manual, contain installation instructions.
3 englis h finding inf ormation Sever al docu ments a re include d wi th the H P Deskje t printer . They provi de instruc tions o n how to install the p rinter software, operate the printer, and find help when you need it. The following ch art indic ates where to find specific ty pes of informatio n.
4 englis h v ie wing quick h elp The electronic manual, quick help , of fers instruc tions for using the HP D eskjet printe r. Inform ation is also pr ovided to hel p you solve printer problems that may occ ur.
5 englis h If you want to view the manual in one of these languages: 1. Dou ble -c lic k the hp prin ter assista nt icon on your computer d esktop . 2. Click th e qui ck he lp button in the hp pr inte r assist ant sc ree n. 3. Sel ect quick help is available in o ther languages at the bottom o f the quick help screen.
6 englis h v iew ing printer inf o r mation in Windo ws 3 .1x and D OS Win dows 3.1 x u ser s In Windows 3. 1x systems, information about operating the printer is loc ated in an electronic User ’ s Guide . This o ption is available only with H P Deskjet 990c series printers.
7 englis h contac ting hp customer care HP cust omer care 's servic e and suppor t prov ides expert advice on usi ng your HP Des kjet printer or solving problems with you r printer.
8 englis h Link to HP user community forums and HP customer car e email from the HP customer care Website. Log on to the Website then select printer options appropriate for you r printer. When the hp customer care screen appears, c lick Connec t with HP .
9 englis h hp customer care b y phone HP provides telephone support free of charge during the printer ’ s phone support period. (Standard pho ne company charges do apply , however.) The list below s hows the phone support period for your region. fre e phone support per i od * Standar d phone compan y char ges apply .
10 englis h support phone numbers If you need help solving a pro blem, contac t HP custo mer care us ing one of the phone numbers in the table on the right. If the phone nu mber for your regi on is no t list ed, plea se refe r to HP' s Website at www.
11 englis h obtaining hp customer car e re pai r If your HP printer needs repairing, c all HP customer care phone support. (See HP ’ s support phone numbers on the previous page.) A trained HP customer care service technician will diagnose the problem and coordinate the repair process.
12 englis h sol ving W indo ws installation pr obl ems View the in formatio n in this secti on if y ou ha ve prob lems s etting up yo ur prin ter. If y ou need help after the printer is set up, see the quic k help electronic ma nual.
13 englis h • There may be a conflict with y our virus prot ection program • There may be a conflict with an other softwar e program • There may be a conflict with a peripher al device connected to your print er possi ble causes... to solv e the prob lem.
14 englis h You may no t b e using Win d ows 98, Me , or 2000. possible ca uses... to sol ve the problem . . . Wh en I conn ect a U SB cab le between t he printer an d my computer, the New Hardware Wizard does not appear. Make su re Windows 98, Me, or 2000 is runn ing.
15 englis h When I connect a USB cable between the printer an d my computer, an “ Unknown Device ” messa ge appears. • Static electrici ty has bui lt up in t he cable between t he printer an d your computer • You may have a defective USB cable 1.
16 englis h When I ins ert the prin ter software CD and the f iles start to copy, the Copying Files... screen says that file hpzuci01.dll cannot be found .
17 englis h li m ite d wa rra nt y s ta te m en t A. e xtent of limite d war ranty 1. H e wle tt - P a ckard ( HP ) warra nts to t he en d- user c us tomer that th e HP products spec ified ab o ve w i.
18 englis h B. li mit ati ons of wa rrant y 1. T O THE EXTENT ALL O WED B Y L OCAL LA W , NEI THER HP NOR I TS THIRD P A R TY S UPP LIERS MAKE ANY O THER W ARR ANTY OR C ONDIT ION OF ANY K IND , WHETH.
19 englis h env ironmental statement Hewlett-Pac kard continuously imp roves the design proces ses of its deskjet printers to minimize the ne gative impact on the office environ ment and on th e communitie s where printers are manufact ured, shi pped, and used.
20 englis h inde x A Adobe Acrobat Re ader 5 , 6 Automatic two - sided prin t ing module 1 B bubble help 3 C cable, printer 2 compatabili ty with other hardware 3 with other software 3 contents, print.
reg ul at or y no tic e s hewlett-pack ard compan y This device comp lies with part 15 of the FCC Rules. Op eration is subject to the following two cond itio ns: • T his de v ice m ay n ot ca use ha.
An important point after buying a device HP (Hewlett-Packard) 960c (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought HP (Hewlett-Packard) 960c yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data HP (Hewlett-Packard) 960c - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, HP (Hewlett-Packard) 960c you will learn all the available features of the product, as well as information on its operation. The information that you get HP (Hewlett-Packard) 960c will certainly help you make a decision on the purchase.
If you already are a holder of HP (Hewlett-Packard) 960c, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime HP (Hewlett-Packard) 960c.
However, one of the most important roles played by the user manual is to help in solving problems with HP (Hewlett-Packard) 960c. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device HP (Hewlett-Packard) 960c along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
