Instruction/ maintenance manual of the product 950C HP (Hewlett-Packard)
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HP DeskJet 950C Series Printer User’s Guide for Macintosh English.
HP Customer Care Thank you for buying an HP DeskJet printer. Because HP wants owning your printer to be a trouble-fr ee experience, we back your purchase with HP Customer Care —award-winning service.
Acknowledgments Apple, the Apple logo, AppleT alk, ColorSync, the ColorSync logo, Mac, Macintosh, MacOS, PowerBook, Power Macintosh, and QuickDraw ar e tr ademarks of Apple Computer, Inc., register ed in the U.S. and other countries. Notice The information contained in this document is subject to change without notice.
i Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Chapter 1 Printing Basics Buttons and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ii Appendix A Setup Instructions Using a USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Appendix B Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
iii Introduction Thank Y ou F or Buying an HP DeskJet Printer! Here’s what comes in the box. If something is missing, talk to your HP dealer or call HP Customer Care.
iv Special F eatur es of Y our HP DeskJet Printer Y our new HP DeskJet printer is equipped with these special features: • Stunning photo quality through HP’s Color Layering T echnology • Laser-q.
1 1 Printing Basics Buttons and Lights The HP DeskJet printer buttons (shown below) let you turn the printer on and off, cancel a print job, or resume printing. The lights give you visual cues about the state of your printer. The buttons and lights from left to right ar e: Cancel Button – Press this button to cancel the current print job.
2 Printing Basics 1 Paper T rays IN T ray T o print, place paper or other media types in the IN tray. Pull out this tr ay for easy loading. Load media print side down. Slide all media as far as it will go into the IN tray. Once you insert the media you want to use, slide the paper guides so they rest snugly against the media.
Printing Basics 1 3 Photo T ray The HP DeskJet 950C uses HP’s exclusive PhotoREt technology to enhance your color photos, giving you exceptional quality pictur es when you print on HP Premium Plus Photo Paper, Glossy 4 x 6 in., 102 x 152 mm (with tear-off tab).
4 2 Using Your Printer Software Choosing Y our Printer If you haven’t already selected your HP DeskJet printer as the default printer in the Chooser , follow the directions below to do so now. 1 Mak e sure the computer and printer ar e turned on, and your printer is connected to your computer with a USB cable.
Using Your Printer Software 2 5 Desktop Printing Desktop printing is useful when you have a number of documents to print at once, or when you have a document that is already formatted for printing on a particular printer. There ar e two methods to print documents from the desktop.
6 Using Your Printer Software 2 Page Setup - Controlling Page Layout Y ou control settings such as paper size, scaling, and page orientation from the HP DeskJet 900 Series Page Setup dialog box. T o get to this dialog box: 1 Open the software pr ogram used to cr eate your document.
Using Your Printer Software 2 7 Print Dialog Box Y ou control settings such as number of copies, all or specific pages to print, paper type, print quality, page layout, color, and background printing fr om the HP DeskJet 900 Series Print dialog box. T o get to this dialog box, select Print from your software pr ogram’s File menu.
8 Using Your Printer Software 2 General General is the default panel selected in the Print dialog box. This panel lets you select the number of copies you want to print, whether you want to print the entire document or select pages, and whether you want to print from the fr ont of your document or begin printing from the end forwar d.
Using Your Printer Software 2 9 Paper T ype/Quality Layout This dialog box allows you to specify the number of pages printed on each sheet of paper, or to print a poster by specifying the number of pages printed across and down. Choose from a wide range of paper types.
10 Using Your Printer Software 2 Color Y our HP DeskJet 900 Series printer uses HP’s Color Matching technology to intelligently analyze each element on a page—text, graphics, and photogr aphs— and provide the best color output. HP Color Matching is the def ault Image setting on the Color panel.
Using Your Printer Software 2 11 Background Printing Choose Backgr ound if you want to continue working while printing tak es place. If you choose F oreground printing, printing will be faster, but you won’t be able to work on other tasks until the printing is complete.
12 Using Your Printer Software 2 The following table describes additional features available when using background printing. T o access these features from the desktop, double-click the DeskJet 950C printer icon. Background Printing Options Instructions Delete a print job • Select the job title or icon, then click the T rash icon.
Using Your Printer Software 2 13 Printing on Different T ypes of Paper and Media The HP DeskJet 950C Series printer is designed to encompass so many different types of print media that you’re pr actically set up as a small print shop. This chapter explains how to use the different printing materials.
14 Using Your Printer Software 2 I want to print… I should… 8.5 x 11 in. or A4 Photo Paper 1 Remove all paper from the IN tr ay. 2 Insert up to 30 sheets of the photo paper (printable side down) into the IN tray. 3 Slide the paper guides snugly against the edges of the paper.
Using Your Printer Software 2 15 Printing Greeting Car ds and Hagaki I want to print… I should… 1 Slide out both of the paper guides, and remove all paper from the IN tr ay. 2 Insert up to 5 cards into the IN tr ay as far as they will go. 3 Slide the paper guides snugly against the edges of the cards.
16 Using Your Printer Software 2 Printing Envelopes I want to print… I should… Single envelope 1 Slide the envelope, with its flap side on the left and flap facing up, into the OUT tr ay’s single envelope slot. Push the envelope in until it stops.
Using Your Printer Software 2 17 I want to print… I should… Stack envelopes 1 Slide out both of the paper guides, and remove all paper from the IN tr ay. 2 Slide up to 15 envelopes, with their flap side on the left and flap facing up, into the IN tr ay as far as they will go.
18 Using Your Printer Software 2 Printing Cards I want to print… I should… Cards (index, business, and other small media) 1 Pull out the IN tray. 2 Slide out both of the paper guides, and remove all paper from the IN tr ay. 3 Insert up to 30 cards into the IN tr ay as far as they will go.
Using Your Printer Software 2 19 Printing Labels I want to print… I should… 1 Slide out both of the paper guides, and remove all paper from the IN tr ay. 2 Fan the edges of the label sheets to separ ate them, then align the label edges. Insert up to 20 label sheets (label side down).
20 Using Your Printer Software 2 Printing T ranspar encies I want to print… I should… 1 Slide out both of the paper guides, and remove all paper from the IN tr ay. 2 Fan the edges of the tr ansparency sheets to separate them, then align the edges.
Using Your Printer Software 2 21 Printing Iron-on T r ansfers I want to print… I should… 1 Slide out both of the paper guides, and remove all paper from the IN tr ay. 2 Load the transfer paper tr ansparent (or glossy) side down. 3 Slide the paper guides snugly against the sheets.
22 Using Your Printer Software 2 Printing Banners I want to print… I should… 1 T ear off the number of sheets you need (up to 20). 2 T ear off and discard the perfor ated strips, if any. 3 Slide out the paper guides, and remove all paper from the IN tr ay.
Using Your Printer Software 2 23 Printing Posters I want to print… I should… 1 Load paper in the IN tray. 2 Slide the paper guides snugly against the sheets. 3 Make sur e the IN tray is pushed in. 4 Choose the print settings that match the type and size of your poster.
24 Using Your Printer Software 2 T wo-Sided Printing I want to print… I should… Manual T wo-Sided Printing Book Binding T ablet Binding 1 Remove all paper from the OUT tr ay. 2 Load paper into the IN tray. 3 Slide the paper guides snugly against the sheets.
Using Your Printer Software 2 25 HP DeskJet Utility Window The HP DeskJet Utility is located in the Utilities folder on your hard drive’s main directory.
26 Using Your Printer Software 2 Select Panel Use this panel when any of the functions on the Utility window prompt you to select a printer. For ex ample, if you want to calibrate your printer by choosing the Calibrate panel, you will be prompted to first select your printer if it is not already selected.
27 3 Using and Caring for Your Print Cartridges Print Cartridge Status The Print Cartridge Status Light flashes when one or both of your print cartridges are low on ink, improperly installed, or malfunctioning. It will also flash if you are trying to use the wr ong print cartridge type.
28 Using and Caring for Your Print Cartridges 3 When the Print Cartridge Status Light flashes, open the printer’s top cover and follow the instructions below. For mor e information on replacing print cartridges see page 29. If the arrow points to...
Using and Caring for Your Print Cartridges 3 29 Replacing Print Cartridges T o replace a print cartridge: 1 T o access the print cartridge cradle, pr ess the Power Button to turn on the printer. 2 Open the top cover. The cradle moves to an accessible position.
30 Using and Caring for Your Print Cartridges 3 5 Remove the replacement print cartridge fr om its packaging and car efully remove the pr otective vinyl tape. Do NO T touch the print cartridge ink nozzles or copper contacts. T ouching these parts will result in clogs, ink failur e, and bad electrical connections.
Using and Caring for Your Print Cartridges 3 31 Storing Print Cartridges T o maintain excellent print quality from your print cartridges: • K eep all print cartridges in their sealed packages, at r oom temperatur e (60-78˚ F or 15.6-26.6˚ C), until you are r eady to use them.
32 Using and Caring for Your Print Cartridges 3 Cleaning Print Cartridges When Do Y ou Need to Clean? Clean the print cartridges if your printed page is missing lines or dots, or if it contains ink streaks.
Using and Caring for Your Print Cartridges 3 33 Manually Cleaning the Print Cartridges and Print Cartridge Cradle In order to pr operly clean the print cartridges and cradle, you will need distilled or bottled water and cotton swabs or a similar lint-free absorbent material that will not stick to the cartridges.
34 Using and Caring for Your Print Cartridges 3 Manually Cleaning the Print Cartridge Cradle 1 Using clean, moistened swabs, wipe the underside of each wall of the cradle. 2 Repeat until no ink residue is seen on a clean swab. 3 Reinsert the print cartridges, then close the printer’s top cover.
Using and Caring for Your Print Cartridges 3 35 Damage Resulting from Refilling the Print Cartridges T o get the best performance from your printer, Hewlett-Pack ard r ecommends using only genuine HP supplies for HP DeskJet printers, including genuine factory-filled HP print cartridges.
36 4 Getting Help When Things Go Wrong T roubleshooting Tips It’s frustrating when things go wr ong, but the following pages contain tips that can help you determine what the problem is and how to fix it. Be sure cable connections ar e secure. Mak e sure that you are using the right cable for your operating system.
Getting Help When Things Go Wrong 4 37 The software did not install correctly. • There may be a conflict with your virus pr otection progr am. OR • There may be a conflict with another softwar e program. OR • Y our printer software didn’t install properly.
38 Getting Help When Things Go Wrong 4 Why won’t it print? What is the problem? Possible cause T o solve the problem… No page came out of the printer. Power may be off or ther e may be a loose connection. 1 Mak e sure the power is on. 2 Mak e sure that all cable connections are secur e.
Getting Help When Things Go Wrong 4 39 A blank page came out of the printer. Y ou may be out of ink. 1 Lift the printer cover and check the Print Cartridge status icons to mak e sure you ar e not out of ink. See “Print Cartridge Status ” on page 27.
40 Getting Help When Things Go Wrong 4 The printer is r eally slow. Y our computer may have less than the minimum system requir ements. 1 Check the amount of RAM and pr ocessor speed in your computer. See “System Requirements ” on page 57. 2 Free up some space on your har d drive.
Getting Help When Things Go Wrong 4 41 What do the flashing lights mean? What is the problem? Possible cause T o solve the problem… The Power Light is flashing. Y our printer may be receiving data. Be patient. The Resume Light is flashing. Y ou may be out of paper.
42 Getting Help When Things Go Wrong 4 Is there a pr oblem with your printout? What is the problem? Possible cause T o solve the problem… Parts of the document ar e missing or are in the wr ong place. Paper may not be loaded correctly. 1 Mak e sure the media is corr ectly oriented in the IN tr ay.
Getting Help When Things Go Wrong 4 43 Print quality is poor. Y ou may not be using the most appropriate media for the desired output. • Mak e sure that you are using media intended for HP DeskJet printer s.
44 Getting Help When Things Go Wrong 4 Print quality is poor. (continued) Y ou may have forgotten to remove the vinyl tape fr om the print cartridge. Mak e sure that you have r emoved the protective piece of vinyl tape on each of the print cartridges.
Getting Help When Things Go Wrong 4 45 Photos aren’t printing corr ectly when I use the Photo T r ay. Y ou may not have fully engaged the Photo T ray. 1 Push the Photo T ray Button down and slowly slide it towar d the printer. 2 Stop when you feel r esistance.
46 Getting Help When Things Go Wrong 4 HP Customer Care HP DeskJet printers set the standard for quality and reliability, so you have made an excellent choice.
47 Getting Help When Things Go Wrong 4 Printer Software Printer software (also referr ed to as a printer driver) allows your printer to talk with your computer. HP provides sever al options for getting printer software and software updates: • Download the printer software by accessing the HP Customer Care Online web site.
48 Getting Help When Things Go Wrong 4 See the list below for your country’s HP Customer Care Center phone number: Africa/Middle East 41 22/780 41 11 Argentina (541) 778-8380 Australia +61 3 8877 80.
49 Getting Help When Things Go Wrong 4 Extended W arranty Options If you would like to extend your printer cover age beyond the one year factory warr anty, you have the following options: • Consult your reseller to get extended cover age.
50 5 Supplies and Accessories Printer Supplies For or dering information see page 52. Printer Quick Start Posters and User’s Guide for Macintosh Most HP printer documentation is available for viewing and printing at http:// www.hp.com/support/home_products .
Supplies and Accessories 5 51 Paper and Other Media Availability of special media varies by country. Paper T ype/Description Part Number HP Bright White InkJet Paper A4 (210 x 297 mm), 200 sheets A4 (210 x 297 mm), 500 sheets U.S. letter, 200 sheets U.
52 Supplies and Accessories 5 Ordering Information T o order printer supplies or accessories, call your nearest HP dealer or call HP DIRECT at the following numbers for fast shipping service. In the U.S., you can buy supplies and accessories directly fr om HP at www.
Supplies and Accessories 5 53 • Netherlands: 0 33 450 1808 Fax: 0 33 456 0891 Hewlett-Packar d Nederland B. V . Parts Direct Service Basicweg 10 3821 BR AMERSFOORT • Norway: 22735926 Fax: 22735611 Hewlett-Packar d Norge A/S, Express Support Drammensveien 169-171 0212 Oslo • Spain: 1 6 31 14 81 Fax: 1 6 31 12 74 Hewlett-Packar d Espanola S.
54 A Setup Instructions Using a USB Connection Y ou can connect your HP DeskJet 900 Series directly to your computer using a USB cable if your computer supports USB (Universal Serial Bus).
A 55 3 Insert the print cartridges a Press Power Button to turn on printer. b Remove vinyl tape from print cartridges. Do NO T touch or remove copper strip on print cartridges. c Open top cover, then insert print cartridges. d Close top cover. Printer will print a calibration page.
56 A 5 Install the printer software a Insert the HP Printer Software CD into your CD-ROM drive. b Double-click the HP DeskJet 900 Series Installer icon. c Follow the on-scr een instructions to complete the installation. Y our computer will restart when the installation is complete.
57 B Specifications DeskJet 950C model no. C6428A DeskJet 952C model no. C6428B Print T echnology Drop-on-demand thermal inkjet printing Black T ext Print Speed ✽ Mixed T ext with Color Graphics Pri.
B 58 Media W eight Media Handling Alignment Media Size Paper: U.S. Letter Legal 60 to 90 g/sm 2 (16 to 24 lb) 75 to 90 g/sm 2 (20 to 24 lb) Envelopes: 75 to 90 g/sm 2 (20 to 24 lb) Cards: 110 to 200 g/sm 2 (110 lb index max.
59 B Minimum Printing Margins The printer cannot print outside a certain ar ea of the page, so you must make sure the contents of your document f all within the printable area. When you use nonstandard paper sizes and select the Custom Paper Size setting from the Page Setup dialog box, the paper width must be between 77 and 215 mm (3 and 8.
60 C Legal Information Regulatory Notices Hewlett-Packar d Company This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
C 61 Limited W arr anty Statement A. Extent of Limited W arranty 1. Hewlett-Pack ard (HP) warrants to the end-user customer that the HP products specified above will be free fr om defects in materials and workmanship for the duration specified above, which duration begins on the date of pur chase by the customer.
62 2400 dpi 57 A accessories iii , 50 B background printing 11 , 12 banners choosing paper for 22 ordering 51 printing 2 , 22 problems 44 specifications 58 Best mode 57 black and white printing 10 boo.
63 L labels paper jams with 38 printing 19 specifications 58 tray capacity 58 Layout panel 9 lights Online 1 Power 1 , 57 Print Cartridge Status 1 , 27 , 30 Resume 1 , 57 Low on Ink checking ink level.
64 setting up iii smudges on 3 software 47 software updates 47 specifications 57 status 5 trays 2 printer software downloading 47 problems installing 36 updates iv printing 2400 dpi 57 banners 22 book.
65 U updates for software 47 urgent print requests 12 USB connection 4 User’s Guide, ordering 50 Utility window 25 , 26 W warranty extensions 49 statement 61 web sites iv , 34 , 36 , 40 , 50 , 52 we.
Environmental Statement Hewlett-Packar d continuously improves the design processes of HP DeskJet printers to minimize the negative impact on the office environment and on the communities where printers are manuf actured, shipped, and used.
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