Instruction/ maintenance manual of the product 699796-006 HP (Hewlett-Packard)
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HP S er v i ce P ac k f or Pr oL i ant Qui c k S t art Gui de Abstract This gui de desc ribe s the Serv ice P ack for Pr oL i ant (SP P) and ho w to use it t o update s y stem s oftwar e inc luding fir m war e , dr i v ers , and utilities o n ProL i ant serv ers and Blade se rvers and e nclosur e s.
© Cop y ri ght 20 1 2 , 20 1 4 Hew lett-P ac k ard De v elopment C ompan y , L.P . Conf iden tial compu ter so ftwar e . V ali d licens e fr om HP r equir ed f or pos ses sion , us e or copy ing .
C onte nts 1 Intr oductio n to SPP...................................................................................... 5 SPP r elease v ersi ons.........................................................................................................
HP Insigh t Re mote Support softwar e..........................................................................................25 HP Insight Online .......................................................................................................
1 Intr oduc tion to SP P SPP is a compr ehensi ve s ys tems softwar e and firm war e solution de liv ered a s a single do wnload . This s olution us es HP SUM a s the deplo yment tool and is t est ed on all supported HP Pr oLi ant server s including HP Pr oLian t Gen8 server s.
F or info rmati on on using the SP P to update VMw ar e sy stems , see the VMwar e: Best Pr actice s for maintaining HP f irm war e , dr i ver and s ys tem so f twar e using the HP Serv ice P ack f or ProL iant (SP P) and the So ftwar e Deliv ery Reposit ory (SDR) in the SPP Inf ormation L ibrary .
2 Do w nloading and installing an SP P Bef ore u pdating business-c r itical server s or those in a com plex or distr ibuted en vir onment , dev elop an update plan to minimi z e requir ed dow ntime. F or additional inf ormati on, see the HP Smart Update Bes t Prac tices P lanning Guide .
Disabling BitL ock er to permit f irm war e update s (Windo ws onl y) The TP M, w hen us ed with BitL ock er , measur es a s yste m state . Upon detecti on of a changed R OM image , it res tri cts acces s to the Windo ws f ile sy stem if the u ser cannot pr ov ide the r ecov ery ke y .
The f ollo wing ta ble desc ribes TP M detecti on scenar ios that y ou might enco unter . Result Scenario A war ning message appears . Select OK to contin ue. The installati on is not canceled. If TP M is detected and ena bled, the ins tallation is not silent , and a s ys tem ROM m ust be updat ed.
3 . Selec t either a utomatic mode or in ter acti ve mode: • If y ou select au tomati c mode, the f irm war e will be u pdated on the se rver au tomaticall y w ithout further int er action . • If y ou select int er acti v e mode , follo w the instruc tions on the sc ree n.
3 SP P s taging pr ocedur es After do wnloading the SP P , stage it f or update and deplo ymen t . Select the staging me thod mos t adapted to y our deplo yment pr ocesses . NO TE: Pr oL iant conf igura ble softwar e components m ust be copi ed onto w rit able media f or conf igurati on.
1 . Do wnload the SP P IS O that best mee ts y our needs and extr act it ont o wr itable media , such as a U SB k ey or har d dri ve . 2 . Do wnload an y Hot F ix es or other com ponents that y ou w ant to add to y our IS O . P lace them in the hpswpackages dir ectory of the SPP .
2 . Com plete each st ep as pre sent ed by the appli cation: a . Clic k N e xt at the splash s cr een. b . Read the End-Us er Li cense Agr eement , and then select Agr ee and clic k Next . c. Selec t Create a bootable USB k ey fr om CD/DVD , and then c lic k N ext .
3 . Com plete each st ep pres ented by the a pplication: a . Clic k N e xt at the splash s cr een. b . Select Agree , and then c lic k Next after r eading the End-User L icens e Agree ment. c. Selec t Add an additional CD/D VD to a bootable USB ke y , and then cli ck Next .
4 SP P u sage s cenar io s This c hapter con tains high-le ve l pr ocedures that illu strat e t yp ical uses o f the SPP . Y ou can lev erage these s cenari os to learn abou t the SPP , adapt y our cus tom installati on and update pr ocedures t o use the SP P , or ev aluate the SPP f or use in y our en vir onment .
9 . HP S UM automaticall y selects u pdates. Se lect or deselec t updates that y ou want t o apply or not appl y . If y ou make an y change s, cli ck Analy sis .
5 F A Qs This c hapter pr ov ides typi cal questi ons and answ ers abo ut using SPP . Ho w can I deter mine w hic h SPP v ersi on I am using? Y ou can vi ew the HP SP P versi on infor mation in the Start.htm f ile in a web br o wser . The f ile is in the r oot direc tory of the HP SPP .
Whe r e can I f ind infor matio n on planning updat es f or data ce nte rs and cor por ate en v ir onments? The HP Pr oLi ant and Integr ity F irm war e Management Best Pr acti ces P lanning and Implemente r Guides at h t tp://www .
HP S UM updates all serve r firm war e in online mode. HP S UM updates the O A through the O A interf ace, no t thr ough the NIC interface . The SPP pr ov ides the f irm war e ver sions used t o update the serv er f irm w ar e. Pr ov ide the IP addr ess or DNS name f or G7 and earlie r tar gets that yo u want to updat e.
6 T r ouble shooting This c hapter gi ves ge neral inf ormati on f or generating r epor ts and gather ing logs to tr oubleshoot SPP is sues. F or a listing of kno wn limitati ons , see the HP Serv ice P ack f or ProL iant R elease Not es f or your en vir onment on the SP P Infor mation L ibrary at http://www .
HP S UM 5. 0. 0 and later includes a u tility named GatherLogs.bat (Windo ws) or Gatherlogs.sh (L inux) t o cr eate a compr essed .zip (W indo ws) or tar .Z (Lin ux) f ile with all the logs . If you need to r ev iew the log f iles, y ou can run this utility to gather all the log s in one file .
HP S UM 6. 0. 0 tr ace dir ecto ri es In HP S UM 6.x , trace dir ector ies ar e stor ed in the /tmp/HP SUM (L inu x) and %temp%HP SUM (Windo ws) dir ector ies.
7 Suppo rt and other r eso ur ces SP P support polic y F or the support per iod of eac h acti ve SP P , see the HP Servi ce P ack f or Pr oLian t Releas e Notes on the SPP Inf ormati on Libr ary .
• HP Pr oLi ant fir m war e management best pr actices gui des • Con tents r epor ts, lis ting the conten ts of each SP P The SP P Do wnload page inc ludes c urr ent and arc hiv ed SPP do wnloads , Hot F ix es, and ad vis orie s at http://www .hp .
NO TE: Pr o vide s additional info rmation . TIP: Pr ov ides helpf ul hints and shortcu ts. HP Insi ght R emote Su ppor t so f twar e HP str ongly r ecommends that yo u r egister y our dev ice f or remot e support to enable enhanced deli very of y our HP W arr anty , HP Car e P ack Serv ice , or HP contr actual support agree ment.
8 Doc umentati on feedbac k HP is committed to pr ov iding docume ntation that meets y our needs . T o help us impr o v e the doc umentation , send an y err ors , suggestions , or comments to Doc umentation F eedback ( docsfeedback@hp.com ). Include the doc ument title and part number , ver sion number , or the URL whe n submitting your f eedback .
A Cr eating a bootable U SB k e y w ith S Y SLINUX T o cr eate a bootable U SB ke y with L inu x: 1 . Obtain S Y SLINUX 3 .2 or higher f ro m http://sy slinu x.zyto r .com and do wnload it t o a L inu x w orkstati on. 2 . Install the S Y SLINUX RP M obtained in the pr ev ious s tep.
Glos sary DUD Dr i ve r User Disk et te EFM Enclo sure F irm war e Management – a f eatur e of O A HBA h ost bus adapte r HP iL O Integr ated Li ghts- Out HP SUM HP Smart Update Manager LDU L inu x .
Inde x A adding componen ts, 1 1 B baseline cr eating, 1 1 C CD , 1 2 contac ting HP , 2 3 con venti ons doc ument , 2 4 corpor ate env ironme nt planning updates , 1 8 D data cente r planning updates.
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