Instruction/ maintenance manual of the product 6980 HP (Hewlett-Packard)
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HP Deskjet 6980 series Network Guide C M Y CM MY CY CMY K GUIDE-NETWORK-NA_LAR_Zazu_NG_Front_Cover.ai 30/08/2005 15:45:16 GUIDE-NETWORK-NA_LAR_Zazu_NG_Front_Cover.
Hewlett-Packard Company notices The information contained in this document is subject to change without notice. All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett- Packard, except as allowed under copyright laws.
Contents 1 Manage the printer on a network ............... .......... ............ .............. .......... ...........3 HP Report page.................... ............................... ...................... .............................3 Embedded Web server (EWS).
2 HP Deskjet 6980 series.
1 Manage the printer on a network After the printer is set up and connected to the network by following the instructions in the setup guide, several tools are available to help you manage the printer on a network. HP Report page The HP Report page supplies useful information about the printer's wireless, wired, and front USB port connections.
Item Meaning URL The address to use in order to open the printer's embedded Web server. Hardware Address (MAC) The printer's Media Access Control (MAC) address. Firmware Revision Revision number of the printer's internal software. This item might be requested by HP Service and Support.
Item Meaning Wireless Status The printer's wireless network status: ● Connected : The printer is connected to the wireless network. ● Disconnected : The printer is not connected to the wireless network. ● Disabled : The wireless radio is off and the printer is connected to an Ethernet network.
Miscellaneous The Miscellaneous section contains information that applies to both Ethernet and wireless networks and PictBridge connections: Item Meaning Total Packets Transmitted Number of packets sent without error. This item might be requested by HP Service and Support.
Follow these steps to open the printer's internal Web page: 1. Press the printer Report Page button to print an HP Report page. 2. Find the printer URL (IP address) on the HP Report page. Note Verify the printer URL is something other than http://0.
Get started Before reconfiguring the printer, you must find the following settings: ● Network name (SSID) ● The new wireless security settings: – WEP: Find the WEP key(s) – WPA: Find the passphrase and authentication protocol See the configuration utility for the network Wireless Access Point (WAP) to find the wireless security settings.
Solution In order for the printer to be usable on a network on which computers are protected by a software firewall, you must do the following: 1. Temporarily disable the software firewall before installing the printer software on a computer. 2. Assign the printer a static IP address.
Assign the static IP address Follow these steps to assign the printer a static IP address: 1. Use an Ethernet cable to connect the printer to an Ethernet port on the network, such as an available Ethernet port on a Wireless Access Point (WAP), router, hub, or wall socket.
Resetting the printer to the factory default settings can require you to reinstall the printer software. Additionally, you might also have to reconfigure the printer security settings.
Chapter 1 12 HP Deskjet 6980 series.
2 Troubleshoot a wireless connection During software installation During the software installation process, the setup wizard searches for the printer twice, once when the Ethernet cable is connected to the printer, and then after the Ethernet cable has been removed.
Verify that the cable connections are secure. If the cable connections are secure, press the Report Page button on the front of the printer to print an HP Report page.
To find the IP address on a Mac OS X computer: 1. Open the Network control panel. 2. Select Airport in the Show drop-down list, and then click TCP/IP . If the computer and the printer are not on the same subnet, move the printer to the same subnet as the computer, and then run the setup wizard again.
Press the Report Page button on the front of the printer to print an HP Report page. Check the Signal Strength indicated on the HP Report page. If the Signal Strength has a low rating, verify the following conditions: – No large objects are obstructing the path between the printer and the WAP or the printer and the computer.
After software installation Printer does not print If the printer does not print, verify the following: ● The printer is loaded with paper. ● The printer is not experiencing a paper jam. ● The Print Cartridge Status lights on the front of the printer are not illuminated or flashing.
Note The software firewall included with Windows XP does not interfere with the connection to the printer. If the computer is only running the Windows XP software firewall, you do not need to disable the firewall during software installation or assign the printer a static IP address.
Action : Your access point allows only a limited amount of time for you to complete the setup. Start the setup process again and make sure to complete the setup in the time allowed. ● Error message : More than 1 SecureEasySetup access point found Action : Someone else in the vicinity is also using SecureEasySetup to set up a device.
Chapter 2 20 HP Deskjet 6980 series.
3 Troubleshoot an Ethernet connection During installation The following problems can occur during software installation. The computer cannot find the printer If you are unable to install the printer s.
A software firewall can prevent the computer from finding the printer on the network during the printer software installation process. If the computer cannot discover the printer, the printer software cannot be installed on the computer.
2 The computer and the printer are on the same subnet. After software installation Printer does not print If the printer does not print, verify the following: ● The printer is loaded with paper. ● The printer is not experiencing a paper jam. ● The Print Cartridge Status lights on the front of the printer are not illuminated or flashing.
Then try one of the following solutions to connect the printer to the network: ● Software firewall is blocking access to the printer If the network uses DHCP or AutoIP to assign IP addresses to netw.
2 The computer and the printer are on the same subnet. Network settings have changed Follow these steps to check the printer network settings listed on the HP Report page against the actual settings for the network: 1. Open the configuration utility for the network hub, switch, or router and find the network settings.
Chapter 3 26 HP Deskjet 6980 series.
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*C8969-90031* *C8969-90031* C8969-90031 Printed on at least 50% total recycled fiber with at least 10% post-consumer paper © 2005 Hewlett-Packard Development Company , L.P . Printed in [countr y] 08/2005 www .hp.com C M Y CM MY CY CMY K GUIDE-NETWORK-NA_LAR_Zazu_NG_Back_Cover.
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