Instruction/ maintenance manual of the product 697607-S01 HP (Hewlett-Packard)
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HP Pr oL ian t DL5 6 0 Gen 8 Serv er Us er Gui de Abstract This document is for the person wh o installs, administers, and trouble shoots servers and storage systems . HP assumes you are quali fied in the servicing of comp uter equipment a nd trained in recogniz ing hazards in products wit h hazardous energy levels.
© Copyright 2012 Hewlett - Packard Development Company, L.P. The information contained herei n is subject to change without notice. The only warranties for HP products and service s are set forth in the expres s warranty statements accompanyin g such products and services.
Contents 3 Con tents Component identification ............................................................................................................... 7 Front panel co mponents ...................................................................
Contents 4 Registering the server ............................................................................................................................... 34 Hardware options installation ........................................................
Contents 5 Array Conf igurat ion Utilit y .............................................................................................................. 74 Option ROM Conf iguration for Arrays ..........................................................
Contents 6 Documentation feedbac k ........................................................................................................... 102 Index ..................................................................................................
Component ident ification 7 C om ponen t i dentif i cati on F ront panel comp onents Item Description 1 Video connecto r 2 Serial pull tab 3 USB connector 4 Fan module 5 Hot - plug hard driv e 6 Syste.
Component ident ification 8 Item Description Status 1 Aggregate network LED Off = No network link Solid green = L ink to network Flashing green = Network activity 2 System health LED Solid Green = Nor.
Component ident ification 9 Item Description Status 2 NIC link/a ctivity Off = No link to network. If the power is off, view the rear panel RJ - 45 LEDs for status (" Rear panel LED s and buttons " on page 11 ).
Component ident ification 10 Systems Insig ht Display LED and color H ealth LED System power LED Status that power supply is in standby. • Power supply fault • System board fault Power supply (amb.
Component ident ification 11 10 Serial connecto r 11 Flexible LOM ports (Shown: 4x 1Gb/Optional: 2x10Gb); port 1 on right side R ear panel LEDs and b uttons Item Description Status 1 Power supply 1 LED Off = System is off or power s upply has failed. Solid green = Norma l 2 Power supply 2 LED Off = System is of f or power su pply has faile d.
Component ident ification 12 *Depending on the server model, the serv er might ship with one or two riser cages installed. **These slots can run 8 GT/s signaling r ate in either PCIe2 or PCIe3 mode, depending on the capability of the installe d processor.
Component ident ification 13 Item Description 6 Systems Insight Display connector 7 Side band sign al connector 8 Processor 4 D IMM slots ( 7 - 12) 9 Processor 4 socket 10 Discovery serv ices connecto.
Component ident ification 14 Position Def ault Function S8 — Reserved S9 — Reserved S10 — Reserved S11 — Reserved S12 — Reserved To access redundan t ROM, set S1, S5, and S6 to on.
Component ident ification 15 D IMM slot locations DIMM slots ar e numbered sequent ially (1 through 12) for each processor . The supported AMP m odes use the letter assignment s for population guidelin es.
Component ident ification 16 Item LED Status Definition 1 Locate Solid blu e The drive is being identified by a h ost applicatio n. Flashing blue The drive carrie r firmware is be ing updated or requires an up date. 2 Activity ring Rotat ing green Drive a ctivity Off No drive activit y 3 Do not remove S olid white Do not re move the drive .
Component ident ification 17 FBWC module LEDs (P 222, P420, P421) The FBWC module ha s three single - color LEDs (one amber and two green). Th e LEDs are duplicated on the reverse sid e of the cache module t o facilitate status vi ewing. 1 - Amber 2 - Green 3 - G reen Interpre tation Off Off Off The cache module is not powered.
Component ident ification 18 H ot - plug fans CAUTION: To avoid dama ge to server components, all fan modul es must be installed in fan bays for any processor con figuration. For all processor confi gurations, the HP ProLia nt DL560 Gen8 Server requi res six fan mod ules for redundancy.
Operations 19 Oper atio ns P ower up the server To power up the server, press the Power On/Standby button. P ower down the server Before powering down the server for any upgrade or mainten ance procedures, perfor m a backup of crit ical server data and prog rams.
Operations 20 2. Extend the server from the rack. 3. After performing the installation or maintenanc e procedure, slide the server back i nto the rack, and then press the serv er firmly into th e rack to secure it i n place.
Operations 21 2. After the di splay fully eject s, rotate the d isplay sideways t o view the LEDs. R emove the access pa nel WARNING: To reduce the risk o f personal inj ury from hot surfa ces, allow the d rives and the internal system components to cool before touchi ng them.
Operations 22 2. Push down on t he hood latch. The access pan el slides to a closed pos ition. 3. Use the T - 15 Torx screwdriver attached to the rear of the se rver to tighten the security screw on the hood latch. A ccess the product rear panel O pening the cable management arm To access the server rear panel: 1.
Operations 23 R emove the primary PCIe riser cage WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power co rd to remove power from the server. The front panel P ower On/Standby button does not completely shut off system power.
Operations 24 3. Extend the server from the rack (on pag e 19 ). 4. Remove the a ccess panel (on page 21 ). 5. Install th e PCIe riser cag e. 6. Install the access panel (on page 21 ). 7. Install the server into the rack (" Installing the se rver into the rack " on pag e 31 ).
Operations 25 CAUTION: Do not detach the c able that connects the battery pack to the cache module. Detaching the cable c auses any unsaved data in the cache module t o be lost. IMPORTANT: It is necessary to remove the PCI r iser cage only i f there is a full - length expansion board installed.
Operations 26 5. Install the air b affle. 6. Install the access panel (on page 21 ). 7. Install the server into the rack (" Installing the se rver into the rack " on pag e 31 ). 8. Connect ea ch power cord to the server. 9. Connect each power cord to the power source.
Setup 27 Setup O ptional installa tion services Delivered b y experienced, certified engin eers, HP Care Pack services help y ou keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and so ftware support into a single pac kage.
Setup 28 S pace and airflow requirements To allow for servicing a nd adequate airflow, observ e the following spa ce and airflow requireme nts when deciding where to insta ll a rack: • Leave a minimum cl earance of 63.5 cm (25 in) in fron t of the rack.
Setup 29 CAUTION: To reduce t he risk of damage to the equipment when installing thir d - party options: • Do not permit opt ional equipment to impede airfl ow around the server or to increase the internal rack tempe rature beyond the maximum a llowable limits.
Setup 30 WARNING: To reduce the risk o f electric sho ck or ene rgy hazards: • This equipment must be i nstalled by trained service pe rsonnel, as defined by the NEC and IEC 60950 - 1, Second Edition, the standard for Safety of Information Technology Equipment.
Se tup 31 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The levelin g jacks are exten ded to the floor. • The full weigh t of the rack rests o n the leveling ja cks. • The stabilizi ng feet are atta ched to the rack i f it is a single - rack installation.
Setup 32 WARNING: To reduce the risk of electric shock, fire, or damage to the equi pment, do not plug telephone or tele communications conne ctors into RJ - 45 connectors. 3. Connect the power cord to the rear of the server. 4. Install the power cord anchors.
Setup 33 WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The g rounding plug is an imp ortant safety feature. • Plug the power cord int o a grounded (earthed ) electrical outlet that is easily accessible at all times.
Setup 34 o To modify the server configu ration ROM default settings, press F9 when prompted from the start up sequence to enter the RBSU. By default, RBSU runs i n the English language. o If you do not need to modify the server configuration and are ready to i nstall the system software, press F10 to access Intelligent Prov isioning.
Hardware options installation 35 H ar d w ar e optio ns ins tallati on Introduction If more than one opt ion is being installed, read the installation instr uctions for all the hard ware options and identify simila r steps to streamline the ins tallation process.
Hardware options installation 36 7. Open the heatsink retaining bracket, and then remove the blank, if present. CAUTION: The pins on the processor soc ket are very fragile . Any damage to them may r equire replacing the syst em board. 8. Open each of the processor locking levers in the order indicated, and then open the processor retaining bracket.
Hardware options installation 37 9. Remove the cl ear processor socket cover. Reta in the processor socket cover for future use. 10. Install the processor. Verify that th e processor is fully seat ed in the processor retaining b racket by visually inspecting t he processor installat ion guides on either side o f the processor.
Hardware options installation 38 CAUTION: Do not press down on the proce ssor. Pressing down on th e processor may cause damage to the proce ssor socket and the syst em board. Pre ss onl y in the area indicated on the processor retain ing bracket. 12.
Hardware options installation 39 14. Install the heatsink. 15. Install the air b affle (on page 25 ). 16. Install any full - length expansion boa rds, if previously re moved. 17. Install the access panel (on page 21 ). 18. Install the server into the rack (" Installing the se rver into the rack " on pag e 31 ).
Hardware options installation 40 • Single - and dual - rank PC3 - 10600 (DDR - 1333) RDIMMs operating at up to 1333 MT/s at 1.35V • Single - and dual - rank PC3 - 12800 (DDR - 1600) RDIMMs operating at up to 1600 MT/s at 1.5V • Quad -r ank P C3L - 10600 (DDR3 - 1333) LRDIMMs, op erating at up to 1333 MT/s at 1.
Hardware options installation 41 M emory subsystem a rchitecture The memory s ubsystem in th is server is divid ed into channels. Each processor s upports four cha nnels, and each channel supports thre e DIMM slots, a s shown in the f ollowin g table.
Hardware opti ons installation 42 D IMM identification To determine DIMM characteristics, use the label attac hed to the DIMM and the following illus tration and table. Item Description Definition 1 Size — 2 Rank 1R = Single - ra nk 2R = Dual - ra nk 4R = Quad - rank 3 Data width x4 = 4 - bit x8 = 8 - bit 4 Voltage rating L = Low voltage (1.
Hardware options installation 43 is degrading . This allows DIMMs that have a higher prob ability of receiving an uncorrectabl e memory error (which would result in system downtime) t o be removed from operation . Advanced Memory Protec tion options are confi gured in RBSU.
Hardware options installation 44 G eneral DIMM slot popul ation guidelines Observe the follow ing guidelines for all AMP m odes: • Install DIMMs only if the corresponding proces sor is installed. • When multipl e processors ar e installed, HP r ecommends bala ncing the DIMMs across the al l processo rs.
Hardware options installation 45 • DIMM configuration on all channels of a proces sor must be identical. • In multi - processor config urations, each proces sor must have a valid Lockstep Mem ory configuration. • In multi - processor config u rations, eac h processor may have a diff erent valid Locks tep Memory configuration.
Hardware options installation 46 7. Install the DIMM. 8. Install the air b affle (on page 25 ). 9. Install the access panel (on page 21 ). 10. Install the server into the rack (" Installing the server into the rack " on page 31 ). 11. Connect ea ch power cord to the server.
Hardware options installation 47 3. Remove the d rive. I nstalling a hot - plug SAS or SATA hard drive The server can suppo rt five SAS or SATA hard d rives in an SFF configuration. To install the component: 1. Remove the drive blan k. 2. Prepare the drive.
Hardware options installation 48 3. Install the drive. 4. Determin e the status of the d rive from the driv e LED definitions (on page 15 ). C ontroller options The server shi ps with an embedded Sm art Array P420i controll er.
Hardware options installation 49 NOTE: The data protection and the ti me limit also appl y if a power outage occurs. When power is restored to the system, an initialization proc ess writes the preserved data to the hard drives.
Hardware options inst allation 50 8. Connect the capacitor pack cable to the connector on the to p of the cache modu le. 9. Install the access panel (on page 21 ). 10. Install the server into the rack (" Installing the se rver into the rack " on pag e 31 ).
Hardware options installation 51 5. Extend the server from the rack (on pag e 19 ). 6. Remove the a ccess panel (on page 21 ). 7. Install the FBWC module (" Installing the flash - backed write cache module " on page 49 ) , if it is not already installed.
Hardware options installation 52 10. Install the FBWC capacitor pack holder into the server. 11. Install the access panel (on page 21 ). 12. Install the server into the rack (" Installing the se rver into the rack " on pag e 31 ). 13. Connect ea ch power cord to the server.
Hardware options installation 53 3. Insert the power supply into the power supply bay until it clicks int o place. 4. Connect the power cord to the power supply. 5. Route the po wer cord. Use b est practices when routing power c ords and other c ables.
Hardware options installation 54 b. Disconne ct each power cor d from the server. 3. Remove any attached ne twork cables. 4. Extend the server from the rack (on pag e 19 ). 5. Remove the a ccess panel (on page 21 ). 6. Remove the p rimary PCIe ri ser cage (on page 23 ).
Hardware options installation 55 4. Slide the server into the rack. 5. Connect the LAN segment cables. 6. Connect ea ch power cord to the server. 7. Connect each power cord to the power source. 8. Power up th e server (on page 19 ). E xpansion boa rd options The server su pports PCI Exp ress expansion b oards.
Hardware options installation 56 8. Remove the expansion slot blank. To replace th e component, rev erse the remova l procedure. I nstalling a half - length expansion board WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power co rd to remove power from the server.
Hardware options installation 57 7. Install the expansion board. 8. Connect any required internal or external cables to the expansi on board. See the documentation that ships with the expansion board. 9. Install th e PCIe riser cag e. 10. Install the access panel (on page 21 ).
Hardware options installation 58 5. Remove the P CIe riser cage. 6. Remove the expansion slot cover. 7. Install the expansion board. 8. Connect any required internal or external cables to the expansi on board. See the documentation that ships with the expansion board.
Hardware options installation 59 a. Disconnect ea ch power cord from the power sour ce. b. Disconne ct each power cor d from the server. 3. Extend the server from the rack (on pag e 19 ). 4. Remove the a ccess panel (on page 21 ). 5. Remove the P CI riser blank.
Hardware options installation 60 7. Install an expansion board into the PCI rise r cage. 8. Install the optiona l secondary PCI riser ca ge. 9. If not already instal led, install the secondary processor (" Processor option " on page 35 ). 10.
Hardware options installation 61 Install the 2U rack bezel into the c hassis, and then lock the 2U rack bezel with the key. H P Trusted Platform Modu le option Use these inst ructions to ins tall and enable a TPM on a supported se rver. This proced ure includes t hree sections: 1.
Hardware options installation 62 • HP is not liable for blocke d data access caused by improper TPM use. For operating instructions , see the encryption technology feature documentation provided by th e operating system.
Hardware options installation 63 9. Install the TPM security rivet by pressing the rivet fi rmly into the system board. 10. Install the air b affle (on page 25 ). 11. Install the PCI riser cage (" Install the primary PCIe ri ser cage " on page 23 ).
Hardware options installation 64 6. Press the Esc key to exit th e curren t menu, or pr ess the F10 key to exit RBSU. 7. Reboot the se rver. 8. Enable the TPM in the OS.
Cabling 65 C abling S AS hard dr ive cabling F BWC cabling • SFF FBWC cabling.
Cabling 66 • PCIe option Depending on the server configuration, you may need to remove the primary P CIe riser cage (on pag e 23 ) before cabling to a PCIe expansion board.
Software and conf iguration util ities 67 S o f t w ar e and conf igur ati on u tilitie s Server mode The software and configuration util ities presented in this section opera te in online mode, offline mod e, or in both modes.
Software and conf iguration util ities 68 iLO enables and manage s the Active Health System (on page 68 ) and also feat ures Agentless Ma nagement. All key int ernal sub systems are mon itored by iLO. SNMP alerts are sent direct ly by iLO regardles s of the host operating sy stem or even if n o host operating sy stem is installed .
Software and conf iguration util ities 69 The Active Health System log, in c onjunction with the system monit oring provided by Agentless Management or SNMP Pass - thru, provides continuous monitoring of hardware and configuration changes, system status, and service a lerts for various ser ver component s.
Software and conf iguration util ities 70 H P Insight Diagnostics HP Insight Diagnostic s is a proactive server management tool, available in both offline and online version s, that provides diag nost.
Software and conf iguration util ities 71 S cripting Toolkit The Scripting Toolkit is a server deployment product that enable s you to build an unattended automated installation for high - volum e server deplo yments. The Scr ipting Toolkit is desi gned to support ProLiant BL, ML, DL, and SL server s.
Software and conf iguration util ities 72 • Enables direct update of BMC firmware (HP iLO ) For more information about HP SUM and to access the HP Smar t Update Manage r User Guide , see the HP website ( http://www.
Software and conf iguration util ities 73 NOTE: The server ma y not support all the followin g examples. Drives install ed Drives used RAID level 1 1 RAID 0 2 2 RAID 1 3, 4, 5, or 6 3, 4, 5, or 6 RAID 5 More than 6 0 None To change any ORCA default settings and override the auto - configur ation process, p ress the F8 key when prompted.
Software and conf iguration u til ities 74 WARNING! WARNING! WARNING! The serial number is loaded into the system during the manufacturing process and should NOT be modified. This option should only b e used by qualified service personnel. This value should always match the serial number sticker located on the chassis.
Software and conf iguration util ities 75 ACU is now available as an embedded utility, starti ng with HP ProLiant Gen8 servers . To access ACU, use one of the following m ethods: • If an opti onal controller is not installed , press F10 during boot.
Software and conf iguration util ities 76 A utomatic Server Reco very ASR is a feat ure that cause s the system to r estart when a c atastr ophic operating system er ror occurs, such as a blue screen, ABEND (does no t apply to HP ProLiant DL980 Serve rs), or panic.
Software and conf iguration util ities 77 IMPORTANT: Always pe rform a backup before installing or updating de vice drivers. The ser ver includes new hardware that may not have drive r support on all OS ins tallation media.
Software and conf iguration util ities 78 H P Technology Ser vice Portfolio HP Technolog y Services of fers a targeted set of consult ancy, deploy ment, and ser vice solutions designed to meet the support needs of the most b usiness and I T environment s.
Troubleshootin g 79 T r ouble shooting T roubleshooting resources The H P ProLiant Gen8 Tr oubleshooting Guide, V olume I: Trouble shooting pr ovides procedur es for resolving common problems an d com.
Battery replacement 80 B at ter y r e pla cement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides powe r to the real - time clock. Under normal use, b attery life is 5 to 10 years.
Battery replacement 81 IMPORTANT: Replacing the syst em board batter y resets the system RO M to its default configuration. After replacing the battery, reconfigure the sys tem through RBSU.
Regulatory comp liance notices 82 R egulator y com pliance n oti ce s R egulatory comp liance identi fication n umbers For the purpose of regulatory compliance cert ifications and identification, this product has been assigned a unique regulatory mo del number.
Regu latory comp liance notices 83 radio communications. However, there is no guarantee tha t interference will not occur in a pa rticular installation.
Regulatory comp liance notices 84 This Class A digital apparatus meets all requirements of the Canadian Interference - Causing Equipment Regul ations . Cet appareil numérique de la classe A resp ecte toutes les ex igences du R èglement sur le m atériel brouille ur du Canada.
Regulatory comp liance notices 85 This symbol on the product or on its packagi ng indicates that this produc t must not be disposed of with your other househ old waste.
Regulatory comp liance notices 86 Class B equipment C hinese notice Class A equipment L aser compl iance This product may be pro vided with an optic al storage device (t hat is, CD or DVD drive) and/ or fiber optic transceiver.
Regulatory comp liance notices 87 For more informa tion about battery replacement or proper dispos al, contact an authori zed reseller or an authorized service provider.
Electrostatic dis charge 88 E lectr ost ati c dis c har ge P reventing elect rost atic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts.
Specifications 89 S pec if i cati ons E nvironmental spec ifications Specification Value Temperature range* Operating 10 ° C to 35 ° C (50 ° F to 95 ° F) Shipping - 30 ° C to 50 ° C ( - 22 ° F to 12 2 ° F) Storage - 30°C to 60° C ( - 22°F to 140°F) Maximum wet bulb temperature 28 ° C (82.
Specifications 90 Rated input cu rrent 9.1 A at 100 VAC 6.7 A at 200 VAC Maximum rat ed input power 897 W at 100V AC inp ut 1321 W at 20 0V AC input Btus per hour 3408 at 120V AC input 4433 at 200V to.
Support and other resources 91 S uppo r t and other r es our ces B efore you contact HP Be sure to have the follo wing information available before you call HP : • Active Health System log Download and have av ailable an Active Health System log f or 3 days befo re the failure was detected.
Support and other r esources 92 providers or service partners) identifies t hat the repair can be accomplis hed by the use of a C SR part, HP will ship that part directly to you for re placement. There are two categories of CSR parts: • Mandatory — Parts for which customer self repair i s mandatory.
Support and other resources 93 Pour plus d'informat ions sur le programme CSR d e HP, contact ez votre Mainteneur Agré e local. Pour plus d'informat ions sur ce progr amme en Amériq ue du Nord, consu ltez le site Web HP ( http://www.h p.com/go/selfrepair ).
Support and other resources 94 HINWEIS : Einige Teile sind nicht f ür Customer Self R epair ausgele gt. Um den Gara ntieanspruch des Kunden zu erf üllen, muss da s Teil von einem HP Servicepartne r ersetzt werden. Im illustriert en Teilekatalo g sind diese Tei le mit „No“ bzw.
Support and other resources 95 sustitucion es que lleve a cab o el cliente, HP se hará cargo de tod os los gastos de envío y devol ución de componentes y esco gerá la empresa de transpo rte que se utilice para di cho servicio.
Support and other resources 96 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas pe ças também são proje tadas para o reparo feito pelo clien te. No entanto, se desejar que a HP as subs titua, pode haver ou não a cobrança de taxa adicional, depe ndendo do tipo de s erviço de garantia des tinado ao produto.
Support and other resources 97.
Support and other resources 98.
Acronyms and ab breviations 99 A c r on y ms and a bbr e v i ati ons ABEND abnormal end ACU Array Configuration U tility AMP Advanced Memory Protec tion ASR Automatic Server R ecovery CSA Canadian Sta.
Acronyms and ab breviations 100 LFF large form factor NMI nonmaskable inte rrupt NVRAM nonvolatile memory ORCA Option ROM Conf iguration for Arrays PCIe peripheral component interconnect express POST .
Acronyms and ab brevia tions 101 SIM Systems In sight Manager TMRA recommended ambient ope rating temperature TPM Trusted Platform Modu le UDIMM unregistered dua l in - line memory mo dule UID unit id.
Documentation feedback 102 Doc ument ati on f eedbac k HP is committed to pro viding documentation that mee ts your needs. To help us improve th e documentation, send any erro rs, suggestion s, or comments to Documentation Feedback ( mailto:docsf eedback@hp.
Index 103 A AC power supply 89 access panel 21 Advanced ECC memor y 43, 44, 73 air baffle 24, 25 Array Configuration Utility (ACU) 74 ASR (Automatic Se rver Recovery) 76 authorized r eseller 91 auto -.
Index 104 G grounding method s 88 grounding requirem ents 29 H hard drive bays 7, 15 hard drive LEDs 15 hard drives, dete rmining status of 15 hardware options in stallation 31, 35 health driver 76 he.
Index 105 R rack installation 27, 30 rack mounting hardware 31 rack reso urces 27 rack warnings 30 RBSU (ROM - Based Setu p Utility) 72 , 73 rear panel buttons 11 rear panel compone nts 10 rear panel .
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