Instruction/ maintenance manual of the product 595166-001 HP (Hewlett-Packard)
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HP Pr oL ian t DL/ML3 7 0 G6 S erv er Us er Gui de Abstract This document is for the person wh o installs, administers, and trouble shoots servers and storage systems . HP assumes you are quali fied in the servicing of comp uter equipment a nd trained in recognizing hazards in products with hazardous energ y levels.
© Copyright 2009, 2011 He wlett- Packard Development Company, L.P. The information contained herei n is subject to change without notice. The only warranties for HP products and services ar e set forth in the express warranty statements accompanyin g such products and services.
Contents 3 Con tents Component identification ............................................................................................................... 7 Front panel co mponents ...................................................................
Contents 4 Installing hardware options ....................................................................................................................... 38 Setting up a tower server ...............................................................
Contents 5 Data cabling ........................................................................................................................................ 103 Server data cabling ..................................................................
Contents 6 Server power - on problems flowchart .............................................................................................. 136 POST problems flowchart ................................................................................
Component identi fication 7 C om ponen t i dentif i cati on F ront panel comp onents Item Description 1 USB connect ors (2) 2 Drive cag e blank 3 SAS/SATA drives (8) 4 Front video conne ctor (rack mod.
Component ident ification 8 F ront panel LEDs and b uttons Item Description Status 1 Power On/Standb y button and system power LED Green = N ormal (system on) Amber = System in standby, but power stil.
Component ident ification 9 S ystems Insight Disp lay LEDs The HP Systems Insight Display LEDs represent the sys tem board layout. Item Description Status 1 Power cap To determine Power cap status, see " Systems Insight Display LED combinations (on page 9 ).
Component ident ification 10 Systems Insi ght Display LED and color Health LED System power LED Status Processor (ambe r) Red Amber One or more of the following conditions may exist: • Processor in so cket X has failed. • Processor X is not installed in the socket.
Component ident ification 11 R ear panel comp onents Item Description 1 Mouse conne ctor 2 Keyboard co nnector 3 Serial connecto r 4 iLO 2 connector 5 USB connect ors (2) 6 NIC connecto rs (4) 7 PCI e.
Component ident ification 12 R ear panel LEDs Item Description Status 1 UID LED Blue = Activated Flashing blue = System is being managed rem otely. Off = Deacti vated 2 iLO 2 activity L ED Green or fl.
Component ident ification 13 S ystem board c omponents Item Description 1 SD card slot 2 Power backp lane connect or 3 Processor 1 D IMM slots 4 Power supply conne ctor 5 SAS connector B 6 SAS connect.
Component ident ification 14 Item Description 26 Slot 10 PC Ie2 x8 (8, 4, 2, 1) 27 Internal USB connector 28 Processor socket 2 29 Processor 2 DIMM slots 30 Power suppl y connector 31 Processor socket 1 (populated) D IMM slots DIMM slots a re numbered s equentially (1 through 9) for each processor.
Component ident ification 15 Position Descript ion Function S2 Configuration lock Off = Sys tem configuration can be changed. On = System configu ration is locked.
Component ident ification 16 S AS and SA TA device numbe rs With optional hard dri ve cages installed, the server supports up to 24 S FF hard drives or up to 14 LFF hard drives. The server does not support mi xing SFF and LFF hard drives. HP recommends populat ing hard drive bays s tarting with the lowes t SAS or SATA device nu mber.
Component ident ification 17 S AS and SA TA hard drive LE Ds Item Description Status 1 Fault/UID LED Amber = Drive failure Flashing ambe r = Fault - process activity Blue = Unit identificat ion is act.
Component ident ification 18 Online/activity LED (green) Fault/UID LED (amber/blue) Interpretat ion Flashing regularly (1 Hz) Off Do not remove the drive. Rem oving a drive may termina te the current operation and ca use data loss. The drive is re building, or it is part of a n array that is u ndergoing capacity exp ansion or stripe m igration.
Component ident ification 19 B attery pac k LEDs Item ID Color Descript ion 1 Green System Power LED. This LED glows steadily wh en the system is powered up and 12 V system power is available. This power supply i s used to maintai n the battery charg e and provide supp lementary power to the cache micro control ler.
Component ident ification 20 LED3 pattern LED4 pat tern Interpretation — One blink per second The battery pack is below the min imum charge level and is being charged. Features that require a battery (such as write cache, capacity expansion, st ripe size migration, a nd RAID migration ) are temporarily unavailable until charging is complete.
Component ident ification 21 Green LED Amber LED Interpret ation Flashing (2 Hz) Alternating with amber LED Flashing (2 Hz) Alternating with green LED One of the follo wing conditions exists: • The charging proces s has timed out. • The capacito r pack is not con nected.
Operations 22 Oper atio ns P ower up the server To power up the server, press the Power On/Standby button. P ower down the server WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server.
Operations 23 Use the key provided with the server to unlock the bezel with a counterclockwise turn. If necessary , remove the tower bezel..
Operations 24 The middle panel c an be removed to acces s the Systems Insight Displ ay and I/O bezel . The top panel can be removed to access the removable media bays. Extend the server from the ra ck IMPORTANT: If the server is inst alled in a telco rack, rem ove the server from t he rack to access internal components.
Operations 25 2. After perfo rming the instal lation or main tenance proced ure, slide the server into the rack by pressing the server rail - release la tches. R emove the access pa nel WARNING: To reduce the risk o f personal inj ury from hot surfa ces, allow the d rives and the internal system components to cool before touchi ng them.
Operations 26 o Extend the server from the rack (on pag e 24 ). 2. Open the lock ing latch, slide the a ccess panel to th e rear of the chassis, and remove the access p anel. If the locking lat ch is locked, use a T - 15 Torx screwdr iv er to unlock the latch.
Operations 27 IMPORTANT: When installing or repl acing server components, one or more fans might need to be removed. To pr event an orderly or i mmediate server shutdown, HP hi ghly recommends powering down the server during these procedures. To determin e if powering down is requi red, see the specif ic procedure.
Operations 28 o Open or rem ove the tower bezel, as needed (" Open or remove the tower b ezel " on page 22 ). o Extend the server from the rack (on pag e 24 ).
Operations 29 6. Remove the ai r baffle. R emove the fan cag e IMPORTANT: When installing or repl acing server components, one or more fans might need to be removed. To pr event an orderly or i mmediate server shutdown, HP hi ghly recommends powering do wn the server during t hese procedur es.
Operations 30 7. Remove the fa n cage. R emove the media b ay blank 1. Power down the serv er (on page 22 ). 2. Do one of the following: o Open or rem ove the tower bezel, as needed (" Open or remove the tower b ezel " on page 22 ). o Extend the server from the rack (on pag e 24 ).
Operations 31 Remove the DVD- ROM drive 1. Power down the serv er (on page 22 ). 2. Do one of the following: o Open or rem ove the tower bezel, as needed (" Open or remove the tower b ezel " on page 22 ). o Extend the server from the rack (on pag e 24 ).
Operations 32 3. Remove the hard drive c age blank..
Setup 33 Setup O ptional installa tion services Delivered b y experienced, certified engin eers, HP Care Pack services help y ou keep your serve rs up and running with support package s tailored specifically for HP Pro Liant systems. HP Care Pac ks let you integrate both hardware and so ftware support into a single pac kage.
Setup 34 Optimum environment When installing the server, select a location that meets the envi ronmental standards desc ribed in this section. S pace and airflow requirements Tower server In a tower config uration, leave at least a 7 .6 - cm (3 - in) clearance space at the front and back of th e server for proper ventilat ion.
Setup 35 T emperature requiremen ts To ensure continued saf e and reliable equipment operation , install or position the system in a well - ventilated, climate - controlled environment. The maxi mum reco mmended ambient operating te mperature (TMRA) for most ser ver products is 35°C (95°F).
Setup 36 Because of the high ground - l eakage currents a ssociated wit h multiple servers con nected to the same po wer source, HP recommends the use of a PDU that is either permanently wired to the buildi ng’s branch circuit or includes a nondetac hable cord that is wi red to an industrial - style plug.
Setup 37 CAUTION: Protect the server f rom power fluctuations and temporary interruptions with a regulating uninterrupt ible power supply (UPS). This devic e protects the hardwar e from damage caused by power su rges and voltage spike s and keeps the system i n operation during a powe r failure.
Setup 38 I nstalling hardware opti ons Install any hardwa re options before initializin g the server. For options inst allation information , refer to the option documenta tion. For server - specifi c information, refer to " Hardw are options installation (on pa ge 41 ).
Setup 39 6. Push the tab into place to secure the power cord. 7. Connect the power cord to the AC power sourc e. WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The g rounding plug is an imp ortant safety feature.
Setup 40 WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the equipment: • Observe local oc cupational health and safe ty requirements and g uidelines for manual material handling.
Hardware options installation 41 H ar d w ar e optio ns ins tallati on Introduction If more than one opt ion is being installed, rea d the installation instr uctions for all the hardw are options and identify simila r steps to streamline the ins tallation process.
Hardware options installation 42 7. Open the pro cessor locking lever and the pro cessor socket reta ining bracket. Do not remove th e processor sock et cover .
Hardware options installation 43 9. Align the processor installation tool w ith the socket, and then install the processor. THE PINS ON THE SYSTEM BOARD AR E VERY FRAGILE AND E ASILY DAMAGED . CAUTION: THE PINS ON THE SYSTEM B OARD ARE VERY FRAGIL E AND EASILY DAMAGED.
Hardware options installation 44 10 . Press the tabs on the processor inst allation tool to separate it from the processor, and then remo ve the tool. 11 . Close the pro cessor socket retaining brac ket and the proce ssor locking lev er. The processor socket cover is automatically ejected .
Hardware options installation 45 12 . Open the heatsink retaining latches. 13 . Remove the protective cover from the heatsink. CAUTION: To preve nt thermal instabilit y and damage to the se rver, do not separate t he processor fr om the heatsin k after assemb ling.
Hardware options installation 46 14 . Install the heatsink, and then close the heatsink retaining latches. 15 . Install the air ba ffle. 16 . If removed , install the BBWC battery pack o r the FBWC capacitor pack (" Installin g the BBWC battery pack or the FBWC capacitor pack " on pag e 86 ).
Hardware options inst allation 47 M emory subsystem a rchitecture The memory subsystem in this se rver is divided into channels. Each processo r supports three channels, and each channel suppor ts three DIMM slots, as shown in the followin g table.
Hardware options installation 48 The memory subsystem may be populated with eithe r RDIMMs or UDIMMs, but mixing the two types is not supported. To determine DI MM characterist ics, use the l abel attached to t he DIMM and the foll owing illustration an d table.
Hardware options installation 49 For the latest memory configuration information, see the QuickSpecs on the HP website ( http://www.hp.com ). R DIMM maximum memory c onfigurations The following ta ble lists the maximum mem ory configurations possib le with 16 - GB RDIMMs.
Hardware options installation 50 G eneral DIMM slot popul ation guidelines Observe the follow ing guidelines for all AMP m odes: • Popu late DIMM slots for a proce ssor only if the processor is in stalled.
Hardware options installation 51 • Always install D IMMs in channels 1 and 2 for each ins talled processor. • Do not install DIM Ms in channel 3 for any processo r. • DIMM configuration on channel 1 and channel 2 of a processor must be identica l.
Hardware options installation 52 • Observe the general DIMM slot popula tion guidelines (on page 50 ). • DIMM configuration on each channel of a processor must be identical.
Hardware options installation 53 For more informa tion about LEDs and troubleshoot ing failed DIMMs, see " Systems Insight Display LED combinations (on page 9 ) ." R edundant fans option R edundant fan guidelines The server supports redundant hot - plug fans t o provide proper ai rflow to the sys tem if a primary fan fails .
Hardware options installation 54 8. Remove the fa n blanks from b ay 1 and bay 3. Retain the blanks for fut ure use. 9. Install the redundant fans. 10 .
Hardware options installation 55 R edundant ho t - plug power supply option The server supports a se cond hot - plug power supply to provide redundant power to the system if the primary power supply fa ils. WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug.
Hardware options installation 56 I nstalling a redundant hot - plug power supply To install the component: 1. Remove the power supply bl ank. 2. Install the second hot - plug power supply.
Hardware options installation 57 4. Use the power cord manag ement clip to sec ure the cord and form a s ervice loop. 5. Connect the power cord to the AC power sourc e. 6. Be sure that the power supply LED is green (" R ear panel LEDs " on page 12 ).
Hardware options installation 58 2. Prepare the hard drive . 3. Install the hard drive . 4. Determine t he status of the ha rd drive from t he hot - plug SAS hard dri ve LED combinatio ns (" SAS and SATA hard drive LED combinations " on pag e 17 ).
Hardware options installation 59 3. Remove the hard drive. E ight - bay SFF driv e cage option Install the optional eight - bay SFF drive cage i n drive cage bay 2 or drive cage bay 3. To install an additiona l eight - bay SFF drive cage, an optional SAS controller is requ ired.
Hardware options installation 60 Save the scr ews. 10 . Using the screws, install the eight - bay SFF drive c age. 11 . Connect the SAS ca bles to an optional SAS contro ller (" Storage controller op tion " on page 84 ).
Hardware options installation 61 12 . Route and connect the drive cage bay 2 powe r cable (BP2) and the SAS c ables to the dri ve cage backplane. 13 . Install the fan cage.
Hardware options installation 62 5. If installed, remove the BBWC battery pack o r the FBWC capacitor pack (on page 27 ). 6. Remove the ai r baffle (on page 28 ). 7. Remove the fa n cage (on page 29 ). 8. Remove the media bay blan k (on page 30 ). 9. Remove the DVD - ROM d rive (on page 31 ).
Hardware options installation 63 12 . Install the drive cage. 13 . Using a T - 15 T o rx screwdriver, insta ll the locking brackets. 14 . Connect the SAS ca bles to an optional SAS contro ller (" Storage controller op tion " on page 84 ).
Hardwa re options insta llation 64 15 . Route and connect the drive cage bay 3 powe r cable (BP3) and the SAS c ables to the dri ve cage backplane. 16 .
Hardware options installation 65 I nstalling the six - bay LFF backplane (bay 1) To install the component: 1. Power down the serv er (on page 22 ). 2. Do one of the following: o Open or rem ove the tower bezel, as needed (" Open or remove the tower b ezel " on page 22 ).
Hardware options installation 66 11 . Using a T - 15 Torx screwdriver, instal l the six - bay LFF backplane . 12 . Connect the power cable..
Hardware options installation 67 13 . Route and connect the SAS cables. 14 . Install the fan cage. 15 . Install the air ba ffle. 16 . Install fan 5. 17 . If removed , install the BBWC battery pack o r the FBWC capacitor pack (" Installin g the BBWC battery pack or the FBWC capacitor pack " on pag e 86 ).
Hardware options installation 68 7. Remove the fa n cage (on page 29 ). 8. Remove the hard drive c age blank (on page 31 ). 9. Using a T - 15 Torx screwdriver, install t he six - bay LFF backplan e. 10 . Connect the power cable. The cabling for driv e cage bay 1 is not shown for clarit y.
Hardware options installation 69 12 . Route and co nnect the SAS cables. 13 . Install the fan cage. 14 . Install the air ba ffle. 15 . Install fan 5. 16 . If removed , install the BBWC battery pack or the FBWC c apacitor pack (" Installing the BBW C battery pack or the FBWC capacitor pack " on pag e 86 ).
Hardware options installation 70 4. Remove fan 5 (on page 26 ). 5. If installed, remove the BBWC battery pack o r the FBWC capacitor pack (on page 27 ). 6. Remove the ai r baffle (on pa ge 28 ). 7. Remove the fa n cage (on page 29 ). 8. Remove all SFF dri ves and the drive c age from bay 3, if installed.
Hardware options installation 71 13 . Connect the driv e cage bay 3 power cable (BP3) to th e two - bay LFF drive cage back plane. 14 . Connect the two - bay LFF drive cage to o ne of the following: o A six - bay LFF backplane. See step 15. o An optional SAS contro ller.
Hardware optio ns installation 72 d. Connect the LED cable to the two - bay LFF drive cage backplane an d to the six - bay LFF backpl ane. e. Proceed to step 17.
Hardware options installation 73 21 . Install the access panel. 22 . Do one of the following: o Close or inst all the tower beze l, as needed. o Slide the server bac k into the rack . CAUTION: To prevent improper cooling and thermal damage, do not operate the server unl ess all bays are popul ated with either a co mponent or a blank.
Hardware options installation 74 10 . Slide the media devic e part of the way into th e bay. 11 . Connect the s erver data and power cables to the rea r of the device. 12 . Slide the media drive fully into the bay until it is seated securely. 13 . Install the fan cage.
Hardware options installation 75 10 . Using a T - 15 Torx screwdri ver, remove the sc rews from the b lank and install t hem on the device. 11 . Slide the media devic e part of the way into th e bay. 12 . Connect the serve r data and power cables to the rear of the device.
Hardware options installation 76 20 . Power up the ser ver (on page 22 , " Powering up and configurin g the server " on page 40 ). S limline optical d rive option To install the component: 1.
Hardware options installation 77 9. Slide the optical drive into the drive bay. 10 . Route and connect the cables: a. Connect the power and data cable to the opti cal drive. b. Connect the power cable to an available sys tem power cable. c. Route and connect the data cable to the syste m board.
Hardware options installation 78 17 . Power up the ser ver (on page 22 , " Powering up and configurin g the server " on page 40 ). E xpansio n boar d options The server supports up to t en PCIe expan sion boards. For more info rmation, see " System board components (on page 13 ).
Hardware options installation 79 8. Remove the expansion slot cover. 9. Install the expansion board. 10 . Close the exp ansion slot ret ainer. 11 . Connect any internal cables to the expansion board.
Hardware options insta llation 80 18 . Power up the ser ver (on page 22 , " Powering up and configurin g the server " on page 40 ). HP NC524SFP Dual Port 10GbE Modul e option When installed .
Hardware options installation 81 10 . Remove the HP NC375 i adapter from expan sion slot 10. 11 . Install the HP NC524SFP module on the HP NC375i ada pter.
Hardware options installation 82 12 . Install the mini - DIMM on the expans ion board. 13 . Install the HP NC375i adapter in expa nsion slot 10. 14 . Close the exp ansion board slot retainer.
Hardware options installation 83 15 . Secure the 10G NIC connectors to the chassis with the retaining screw. 16 . Install the RJ - 45 plugs on the bottom (rack model) or right (tower m odel) two RJ - 45 connectors on the HP NC375i adapter. 17 . Install the air ba ffle.
Hardware options installation 84 S torage controller option IMPORTANT: For additional installation and configuration informa tion, refer to the documentation that ships with the option. To install the component: 1. Power down the serv er (on page 22 ).
Hardware options installation 85 CAUTION: Do not use this controller wit h cache modules design ed for other controller mod els, because the controller can malfunction and you can lose data. Also , do not transfer this cache module to a different con troller module, becaus e you can lose data.
Hardware options installation 86 6. Install the cache module. 7. Install the access panel. 8. Do one of the following: o Close or inst all the tower beze l, as needed. o Slide the server bac k into the rack . 9. Power up the serv er (on page 22 , " Powering up and configurin g the server " on page 40 ).
Hardware options installation 87 8. Install the battery pack o r the capacitor pack, and then c onnect the cable to the connec tor on the top of the cache module. 9. Install the access panel. 10 . Do one of the following: o Close or inst all the tower beze l, as needed.
Hardware options installation 88 The plastic brack et s hips with the expander card. For more information, see the documentation that ships with the option. 9. Install the expander card (" Expansion board o ptions " on page 78 ). 10 . Route and connect the cables.
Hardware options installation 89 12 . If removed , install the BBWC battery pack or the FBWC c apacitor pack (" Installing the BBW C battery pack or the FBWC capacitor pack " on pag e 86 ). 13 . Install fan 5. 14 . Install the access panel. 15 .
Hardware options installation 90 3. Remove the fe et. 4. Remove the to wer bezel (" Open or remove the tow er bezel " on page 22 ). 5. Remove the acc ess panel (on page 25 ). 6. If installed, remove the BBWC battery pack o r the FBWC capacitor pack (on page 27 ).
Hardware options installation 91 17 . Extend the Systems Insight Display from the chassis. For the remaining steps, the Systems Insight Display i s not shown for clarity.
Hardware options installation 92 o Rear (1) o Front (2) 19 . Remove the c hassis from the t ower side panels:.
Hardware options installation 93 a. Disengage the chass is from the tower side pane ls by pushing the bottom side panel back and by pulling the chassi s forward.
Hardware options installation 94 20 . With the T - 10 Torx screwdriv er, remove the tower bez el bracket. 21 . Extend the I/O bezel from the chassis. 22 .
Hardware options installation 95 The I/O bezel is not sho wn for clarity. 23 . Remove the front video connector cable blank from the I/O bezel..
Hardware options installation 96 24 . Using a 3/16 - in nut driver and the screwlocks, install the front video connector cable. 25 . Route the front video connector cable through the front of the chassis.
Hardwa re options insta llation 97 26 . Install the I/O bezel. 27 . Route and connect the front video connector cable to the fro nt video connector on the system board.
Hardware options installation 98 29 . Route the Systems Insight Display cable into the rack slot. 30 . Connect the Systems Insight Display cable to the Systems Insight Display. 31 . Install the Systems Insight Display. 32 . Install the SFF driv e cages.
Hardware options installation 99 IMPORTANT: For the system to operate properly i n a rack configuration, be sure to change the setting on the system maintenance switch. 40 . Set position 3 on the system maintenance switch to On. For the location of the system maintenance switch, see the label attached to the access panel.
Hardware options installation 100 • HP is not liable for blocke d data access caused by improper TPM use. For operating instructions, see the encryption technology feature documentation provided by the operating sys tem.
Hardware options installation 101 11 . Install the TPM security rivet by pressi ng the rivet firmly into the system board. 12 . Install the fan cage. 13 . Install the air ba ffle. 14 . If removed , install the BBWC battery pack or the FBWC c apacitor pack (" Installing the BBW C battery pack or the FBWC capacitor pack " on pag e 86 ).
Hardware options installation 102 3. From the Server Security Menu, select Trusted Plat form Module . 4. From the Tru sted Platform M odule Menu, select TPM Functionality . 5. Select Enable , and then press the Enter key to modify the TPM Functionality setting.
Cabling 103 C abling S torage device ca bling guidelin es CAUTION: To preve nt damage to the equi pment, be sure that the server is powered dow n, all cables are discon nected from the back of the server, a nd the power cord is disconnect ed from the grounded (ea rthed) AC outl et before install ing devices.
Cabling 104 Item Description 3 SAS connector B 4 DVD - ROM drive 5 Hard drive c age 1, SAS conn ector 2 6 Hard drive ca ge 1, SAS co nnector 1 S AS hard drive cabling Item Description 1 Optional SAS c.
Cabling 105 Two- bay LFF drive cage c abli ng • Two - bay LFF driv e cage cabling to an optional six - bay LFF bac kplane Item Description 1 Drive cag e bay 1 power cable 2 Drive cag e bay 3 power c.
Cabling 106 Six- bay LFF backplane cabling • Drive cage bay 1 • Drive cage bay 2.
Cabling 107 Eight- bay SFF drive cage cabling • Drive cage bay 1 • Drive cage bay 2.
Cabling 108 • Drive cage bay 3 S AS expander cabling The colors are shown for i llustration purpose s only. Item Description 1 SAS expander c ard, connecto rs C and D.
Cabling 109 Item Description 2 SAS expander c ard, connecto rs E and F 3 SAS expander c ard, connecto rs G and H 4 SAS expander card, connectors A and B 5 System board SAS connectors A and B 6 Hard dr.
Cab ling 110 D VD - ROM drive cabling S limline optical drive cabling.
Cabling 111 P ower cabli ng S erver power cab ling (basic configurat ion) Item Description 1 Power suppl y backplane connector 2 24 - pin power con nector 3 Hard drive c age 1 4 DVD - ROM drive.
Cabling 112 S erver power cab ling (maximum configura tion) The colors are shown for i llustration purpose s only. Item Description 1 Video card, sl ot 6 2 Video card, sl ot 8 3 Power connector 4 Powe.
Cabling 113 H ard drive cage power cabling Item Description 1 24 - pin power con nector 2 Power suppl y backplane conn ector 3 Hard drive bay 1 (must use BP1 power c able) 4 Hard drive bay 2 (must use.
Cabling 114 F ront panel cablin g Item Description 1 Front USB conn ector 2 Front video conne ctor 3 Systems Insight Display connecto r 4 Front panel con nector.
Cabling 115 B BWC batte ry pack and FBW C capacitor pack cabling.
Software and conf iguration util ities 116 S o f t w ar e and conf igur ati on u tilitie s C onfiguration tools S martStart softwa re SmartStart is a collection of software tha t optimizes single - server setup, providing a s imple and consis tent way to deploy server configuration.
Software and conf iguration util ities 117 • Displaying system inf ormation • Selecting the prim ary boot controller • Configuring memory optio ns • Language sel ection For more informat ion on RBSU, see the HP ROM - Based Setup Utilit y User Guide on the Do cumentation CD or the HP website ( http://www.
Software and conf iguration util ities 118 For more informat ion on RBSU, see the HP ROM - Based Setup Utilit y User Guide on the Do cumentation CD or the HP website ( http://www.hp.com/support/smartstart/documentation ). B oot options Near the end of the boot process, the boot options screen is di splayed.
Software and conf iguration util ities 119 3. Select System Options . 4. Select Advance d Memory Protection . 5. Select Mirrore d Memory with Advanced ECC Support . 6. Press the Enter key. 7. Press the Esc key to exit the current menu or press the F10 key to exit RBSU.
Software and conf iguration util ities 120 • Provides diffe rent operating modes, en abling faster configuration or greater control ov er the configuration option s • Remains available any time that the server i s on • Displays on - screen tips for individual st eps of a configuration p rocedure • Beginning with ACU version 8.
Software and config uration util ities 121 6. Enter the serial number and press the Enter key. 7. Select Product ID . The following warnin g appears: Warning: The Product ID should ONLY be modified by qualified personnel. This value should always match the Product ID on the chassis.
Software and conf iguration util ities 122 The iLO 2 sub system provi des secure r emote access fr om any authori zed network client. The enh ancements to iLO 2 enable c ustomers to get wor k done faster by providing t urbo -c harged remote a ccess perform ance, a streamlined us er experience, and enhanc ed standards support.
Software and conf iguration util ities 123 U SB support HP provides both stan dard USB 2.0 support and le gacy USB 2.0 support. Standa rd support is provided by the OS through the appr opriate USB devic e drivers. Before t he OS loads, HP provides support for USB devices thro ugh legacy USB support, which is enabled by def ault in the system RO M.
Software and conf iguration util ities 124 I ntegrated Management Log The IML recor ds hundreds o f events and store s them in an easy - to - view form.
Software and conf iguration util ities 125 K eeping the system curre nt D rivers IMPORTANT: Always pe rform a backup before installing or updating de vice drivers. The server includes new hardware that may not have driver support on al l OS installation me dia.
Software and conf iguration util ities 126 O perating System Version Support For information about specific versions of a supported ope rating system, refer to the operating s ystem support matrix ( http://www.
Software and conf iguration util ities 127 C hange control and proactive notification HP offers Cha nge Control a nd Proactive Notification t o notify customers 30 to 6 0 days in advanc e of upcoming hardware and so ftware changes on HP co mmercial products.
Troubleshootin g 128 T r oub leshoo ting T roubleshooting resources The HP ProLiant Servers Troubleshooting Guid e provides proced ures for resolving common p roblems and comprehensiv e courses of act.
Troubleshootin g 129 S ymbols on equipment The following sym bols may be placed on equipment to indicate the presence of pot entially hazardous conditions. This symbol in dicates the pr esence of hazar dous energy circuit s or electric shoc k hazards.
Troubleshootin g 130 WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The g rounding plug is an imp ortant safety feature. • Plug the power cord int o a grounded (earthed ) electrical outlet that is easily accessible at all times.
Troubleshootin g 131 2. Record any error me ssages displayed by the s ystem. 3. Remove all d iskettes, CD - ROMs, DVD - ROMs, and USB drive k eys. 4. Power down the serv er and peripheral devices if you will be diagnosing the serv er offline. If possible, always perform an or derly s hutdown: a.
Troubleshootin g 132 When reque sted to break th e server down to t he minimum confi gura tion, uninstall th e following component s, if installed: • All additional D IMMs Leave only the mini mum required to boot the s erver — either one DIMM o r a pair of DIMMs.
Troubleshootin g 133 S ervice notific ations To view the latest ser vice notifica tions, refer to t he HP websit e ( http ://www.hp.com/go/bizsupport ). Sele ct the appropriate server model, and then click the Trouble shoot a Problem link on the product page.
Troubleshootin g 134 G eneral diagnosis flowchart The General diagn osis flowchart provides a gen eric approach to troublesho oting. If you are unsure o f the problem, or if th e other flowcharts do not fix the pr oblem, use the followin g flowchart.
Troubleshootin g 135 Item See 5 "General memory problems are occu rring" in t he HP ProLiant Servers Troubleshootin g Guide located on the Document ation CD or se e " Troubleshooting re sources (on page 128 )" 6 Server maintenance and service guide, located on the Documentation CD or the HP website ( http://w ww.
Troubleshootin g 136 S erver power - on pr oblems fl owchart Symptoms: • The server d oes not power on. • The system po wer LED is off or a mber..
Troubleshootin g 137 • The external health LED is red or ambe r. • The internal heal th LED is red or amber. NOTE: For the lo cation of server LED s and informat ion on their stat uses, refer to th e server documentation.
Troubleshootin g 138.
Troubleshootin g 139 P OST problems flowchart Symptoms: • Server does not co mplete POST NOTE: The serv er has completed POST when the sy stem attempt s to access the boot d evice.
Troubleshootin g 140 Item See 13 • "Server informa tion you need" in t he HP ProLiant Servers Troubleshootin g Guide located on the Document ation CD or se e " Troubleshoot ing re sou.
Troubleshootin g 141 O S boot problems flowchart Symptoms: • Server does not b oot a previously installe d operating system • Server does not boot Smar tStart Possible caus es: • Corrupted op er.
Troubleshootin g 142 S erver fault indications flowchart Symptoms: • Server boots, but a fault event is re ported by Insight Management Agents • Server boots, but the internal he alth LED, externa.
Troubleshootin g 143 Possible caus es: • Improperly sea ted or faulty internal or externa l component • Unsupported compo nent installed • Redunda ncy failure • System overtemperatu re conditi.
Troubleshootin g 144 P OST error messages and beep codes For a complet e listing of error messages, refer to the "POST error m essages" in the HP ProLiant Servers Troubleshooti ng Guide located on the Documentation CD or on the HP we bs ite ( http://www.
Troubleshootin g 145 WARNING: To avoid po tential problems, ALWA YS read the warnings and cautionary information in the server documentation b efore removing, rep lacing, reseating, or modifying system c omponents.
Battery replacement 146 B at ter y r e pla cement If the serv er no longer aut omatically di splays the correct date and time, you may need to replace the battery that provides powe r to the real - time clock. Under normal use, b attery life is 5 to 10 years.
Battery replacement 147 For more information about battery replac ement or proper di sposal, contact an autho rized reseller or an authorized service provider.
Regulatory comp liance notices 148 R egulator y com pliance n oti ce s R egulatory comp liance identi fication n umbers For the purpose of regulato ry compliance certificati ons and identification, t his product has been assigned a unique regulatory model number.
Regulatory comp liance notices 149 radio communicat ions. However, ther e is no guar antee that interference will not occur in a particu lar installation.
Regulatory comp liance notices 150 This Class A digital apparatus meets all requirements of the Canadian Int erference - Causing Equipment Regul ations . Cet appareil numérique de la classe A resp ecte toutes les ex igences du R èglement sur le m atériel brouil leur du Canada.
Regulatory comp liance noti ces 151 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other househ old waste.
Regulatory comp liance notices 152 Class B equipment C hinese notice Class A equipment V ietnam compliance ma rking notice This marking is for app licable products only. L aser compl iance This product may be pro vided with an optic al storage device (t hat is, CD or DVD drive) and/ or fiber optic transceiver.
Regulatory comp liance notices 153 WARNING: The compu ter contains an internal li thium manganese dioxi de, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal in jury: • Do not attempt to recharge the battery.
Electrostatic dis charge 154 E lectr o st ati c disc har ge P reventing elect rostatic d ischarge To prevent damaging the system, be aware of t he precaution s you need to follow when setting up t he system or handling parts.
Specifications 155 S pec if i cati ons E nvironmental spec ifications Specification Value Temperature range* Operating 10 ° C to 35 ° C (50 ° F to 95 ° F) Shipping - 40 ° C to 70 ° C ( - 40 ° F to 15 8 ° F) Maximum wet bulb temperature 28 ° C (82.
Specifications 156 • HP ProLiant 1200 W Pow er Supply Specification Value Input requirements Rated input voltage 100 to 120 VA C, 200 to 240 VAC Rated input frequency 50 Hz to 60 H z Rated input cu rrent 10 A at 100 V AC 4.
Specifications 157 Rated input cu rrent 5.5 A at 100 VAC 2.6 A at 200 VAC Rated input po wer 526 W at 100 V AC input 505 W at 200V AC input BTUs per hour 1794 at 100V A C input 1725 at 200V AC inpu t .
Technical su pport 158 T ec hni cal suppo r t B efore you contact HP Be sure to have the follo wing information available before you call HP : • Technical support registration number ( if applicable.
Technical su pport 159 • Optional — Parts for whi ch customer self repair i s optional. Thes e parts are al so designed f or customer self repair. If, however, you require that HP replace them fo r you, there may or may not be additional charges, depending on the type of warranty se rvice designated for your product.
Technical su pport 160 R ipar a zi one da parte del c lie nt e Per abbreviare i te mpi di riparazione e garanti re una maggiore flessibilità nella sostituzion e di parti difettose, i prodott i HP sono realizzati con numer osi componenti che p ossono essere riparati di rettamente dal cliente ( CSR, Custom er Self Repair) .
Technical su pport 161 CSR - Teile werden abhä ngig von der Verfügbarkeit und vom Lief erziel am folgenden Geschäftsta g geliefert. Für bestimmte Standort e ist eine Liefe rung am selben Tag ode r innerhalb von vier Stunde n gegen einen Aufpreis verfügbar.
Technical su pport 162 Para obtener más i nformación acerca del pr ograma de Reparac iones del propio cliente de HP , póngase en contacto con s u proveedor de se rvicios local. Si e stá interesado en el programa para Norte américa, visite la página web de HP s iguiente ( http://www.
Technical su pport 163 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas pe ças também são proje tadas para o reparo feito pelo clien te. No entanto, se desejar que a HP as subs titua, pode haver ou não a cobranç a de taxa adicional, depe ndendo do tipo de s erviço de garantia des tinado ao produto.
Technical su pport 164.
Technical su pport 165.
Acronyms and abbrevia tions 166 A c r on y ms and a bbr e v i ati ons ABEND abnormal end ACU Array Configuration Utility AMP Advanced Memory Protec tion ASR Automatic Server Recovery BBWC battery - ba.
Acronyms and abbrevia tions 167 IML Integrated Management Log NMI non - maskable interrupt NVRAM non - volatile memory ORCA Option ROM Conf iguration for Arrays PCIe peripheral component interconnect .
Acronyms and abbrevia tions 168 TMRA recommended ambient ope rating temperature UDIMM Unregistered Dual I n - Line Memory Mod ule UID unit identification UPS uninterruptible power sys tem USB universa.
Index 169 A access panel 25 acoustics sta tement for Germany 153 ACU (Array Config uration Utility) 119 Advanced ECC memor y 49, 50, 118, 119 air baffle 28 airflow requ irements 35 AMP (Advanced Memor.
Index 170 F fan cage 29 fans 18, 26, 53 FBWC cabling 115 FBWC capacitor pack 27, 115 FBWC module 20, 86 FCC (Federa l Communications Comm ission) notice 148, 149 FCC rating label 148 features 7 Federa.
Index 171 N NIC connectors 11 NMI switch 15 O online spare memory 49, 51, 118 operating sy stem crash 15 operating sy stems 40, 126 optical device 76 optimum environment 34 Option ROM Conf iguration f.
Index 172 system configuration settings 40, 116 system maintenance switch 13, 14, 15 system power LED 8, 19 Systems Insight Dis play 7, 9 Systems Insight Display connector 13 Systems Insight Dis play .
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