Instruction/ maintenance manual of the product 4550hdn HP (Hewlett-Packard)
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user guide hp color La serJet 4 5 5 0 4 5 5 0n • 4 5 5 0dn • 4 5 50hdn learn.
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Quic k access to printer information W orld Wide W eb links • Product suppor t • Supplies • Product inf or mation User guide links • How to use this online user guide • Where to look f or more information .
HP Color LaserJet 4550, 4550N, 4550DN, 4550HDN Pr inter User Guide _________________.
Hewlett-P ackard Compan y 11311 Chinden Boulev ard Boise, Idaho 83714-1021 U .S.A. Copyright and License © Copyright Hewlett-P ackard Company 2000 All Right Reserved. Except as allowed b y copyright laws or herein, reproduction, adaptation, or translation without prior written per mission is prohibited.
EN Contents 5 Contents Quick access to printer informa tion . . . . . . . . . . . . . . . . . . . . . . . . . . 2 World Wide Web links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 User guide links . . . . . . . . . . . . . . . .
6 Contents EN Calibration m enu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Resets men u . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Hard disk de pendent menus . . . . . . . . . . . .
EN Contents 7 Printing from Tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Loading m edia into Tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Printing fro m Tra y 3 (optional 500-sheet pape r feeder) .
8 Contents EN 6 Printer Interfaces Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Parallel config uration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Enhanced I /O (EIO) configurat ion .
EN Contents 9 Clearing pa per jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178 Clearing jam s in the middle fron t drawer area . . . . . . . . . . . . . 178 Clearing jam s in the Tray 2 area . . . . . . . . . . . . . . .
10 Contents EN Appendix A DIMM Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 DIMM config uration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 Installing DIMMs .
EN Contents 11 Appendix E Embedded Web server Introductio n. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259 Using the em bedded Web serv er . . . . . . . . . . . . . . . . . . . . . . . . . . 260 To access t he embedded Web s erver .
12 Contents EN Where to look f or more information . . . Se veral ref erences are av ailabl e f or use with this pr inter . For additional copies of t he guides belo w , contact your HP- authorized dealer . WWW Additional inf or mation is av ailable at http:/ /www .
EN Contents 13 Using the printer Online User Guide Detailed inf or mation on using and troub leshooting th e printer . A v ailable on the CD-ROM that came with the pr inter . Online Help Information on pr inter options th at ar e av ailable f rom within printer driv ers.
14 Contents EN How to use this online user guide This user guide is pro vided online in an Adobe ® Acrobat ® porta ble document f orm at (PDF). This section will help f amiliar ize you with using PDF docume nts in Acrobat Reader v ersion 4.
EN Contents 15 Magnifying the pa ge view Acrobat Reader off ers se veral magnification choices that control how the page fit s on-screen: the z oom-in tool the magnification b utton in the status bar the toolbar buttons Once y ou zoom in on a document, y ou can select the hand tool or use the scroll ba rs to mov e th e page.
16 Contents EN P aging thr ough a document The f ollowing options are a vailab le for pa ging through a docum ent. Bro wsing with thumbnails A thumbnail is a miniature vie w of each document page . Click a page in the Thumbnails section of the windo w t o jump quic kly to tha t page .
EN Chapter 1 17 1 The HP Color LaserJet 4550 Ser ies Pr inter Overview This chapter describes the f eatures and specifications of the HP Color LaserJet 4550, 4550N, 455 0DN, and 4550HDN printers.
18 The HP Color LaserJet 4550 Ser i es Printer EN Printer features This printer combines the quality and reliability of Hewlett-P ackard printing with the f eatur es listed belo w . For more inf ormation on printer f e at ures, see the Hewlett-P ackard website at http ://www .
EN Chapter 1 19 Duplex printing Duplex printing accessor y mounts directly bene ath the printer for two-sided pri nting (included with the HP Color LaserJet 4550 DN and 4550HDN pr inters) Connectivity.
20 The HP Color LaserJet 4550 Ser i es Printer EN F actor s affecting printer perf ormance Se ver a l factors aff e ct the time it takes to print a job.
EN Chapter 1 21 Locating printer components The f ollowing illustrations identify the locations and names of k ey components of t his printer . Figure 1-1 Front view (sho wn with 500-sheet paper feede.
22 The HP Color LaserJet 4550 Ser i es Printer EN Figure 1-2 Rear view (shown with 500-sheet paper feeder and duplex printing accessor y) 1 Rear door (fuser access) 2 Rear output bi n door 3 Optional .
EN Chapter 1 23 Contr olling print jobs There are se ver al options av ailable f or controlling print jobs: select printer settin gs through y our software application or the printe r driver (recommen.
24 The HP Color LaserJet 4550 Ser i es Printer EN Select printer settings remotely with the embed ded W eb serv er If y ou ha ve a W eb browser , you can use the printer embed ded W eb ser v er to control printer settings. T o access the embedded W eb server , open y our brow ser and ent er the printer IP address or the printer host name .
EN Chapter 1 25 Managing memory This printer supports up to 192 MB of memory . Y ou can add addit ional memor y b y installing Dual Inline Memor y Modules (DIMMs). T o allow f or memor y e xpansion, the printer has three DIMM slot s, which accept 64 or 128 MB of RAM each.
26 The HP Color LaserJet 4550 Ser i es Printer EN Printer software Included with the printer is a CD-R OM containing the printing system softwar e. The softwa re components and printer driv ers on this CD-ROM help y ou use the printer to its fullest potential.
EN Chapter 1 27 HP Resour ce Manage r This network administration software utility allows you to control the hard disk and flash mem or y f eatures that are not found in th e softwar e dr iv ers.
28 The HP Color LaserJet 4550 Ser i es Printer EN Printer drivers Printer drivers access the printer f eatures and allo w the computer to communicate with the printer . The follo wing pr inter drivers are included w ith the printe r . Note The OS/2 drive rs are av ailable from IBM an d are packaged with O S/2.
EN Chapter 1 29 Other components and utilities This printer ships with se veral helpful software applications f or Windows and Mac OS users , as well as for Netw or k Administrator s .
30 The HP Color LaserJet 4550 Ser i es Printer EN With the software , you will be able to exchange intr a-company documents direct ly between two or mor e computers and between an y HP JetSend-enabled printers, without the problems of incompatib le software applications or v ersions.
EN Chapter 1 31 Printer supplies and accessories Y ou can increase the capabilities of your printer by adding accessories. WWW T o order pr in te r acc essor y products, go to the HP website at U. S . – http://www .hp . com/go/supplies or Wo r ld w i de – http://www .
32 The HP Color LaserJet 4550 Ser i es Printer EN Cables C2947A 92215N 92215S 10 m (30 ft) parallel cable (IEEE-1284 compli ant) with a 25-pin DB male to a (IEEE-1284C) male “ C ” connector LocalT alk Cable Kit DIN-8 printer cable (f or Ma cintosh computers) U .
EN Chapter 2 33 2 Using the pr inter control panel Overview This chapter helps y ou use the printer control panel to maximize printer perf or mance . T his chapter includes the f ollowing sect ions: W.
34 Using the printer cont ro l pan e l EN When to use the printer contr ol panel Hewlett-P ackard has designed the printer control panel to f acilitate setting up def ault printer settings an d to make printing selections when your software does not provide them.
EN Chapter 2 35 Locating printer contr o l panel features Figure 2-1 Printer control panel 1 Attention indicator light 2 Menu k ey* 3 Item ke y* 4 Printer online Help 5 Va l u e k e y * 6 Select ke y .
36 Using the printer cont ro l pan e l EN Using printer contr o l panel ke ys The f ollowing tab le summar iz es the function of each printer control panel k ey . Using the printer online Help system This printer f eatures an online Help system that provides instructions f o r re so lving mo st pr inter errors.
EN Chapter 2 37 Interpreting contr ol panel indicator lights The f ollowing tab le explains the mea ning of the pr inter co ntrol panel indicator lights (see page 35 ). Indica tor On Off Flashin g Ready (green) Printer is online (able to accept and process data).
38 Using the printer cont ro l pan e l EN Contr ol panel menus The printer control panel men us allo w you to change printer settin gs and to access printer status inf or mation. This section out lines the printer control panel menus and th e selections a v ailable within each menu.
EN Chapter 2 39 Interpreting the menu map The f ollowing sample illustrates a menu map . Each menu and the associated menu items ar e described on the pages f ollowing th e graphic. Note In the menu descr iptions, menu items follow ed by an aste risk ( * ) denote default v alu es.
40 Using the printer cont ro l pan e l EN Inf o rmation men u The Inf or mation men u selections are used fo r accessing and printing specific printer information. Menu item Description PRINT MENU MAP Prints the control pane l menu map . PRINT CONFIGURATION Prints the pr inter configuration page.
EN Chapter 2 41 P aper handling menu The P aper handling menu allo ws you to configure inpu t tra ys by siz e and type . This menu can also be used to set the def ault media size and type .
42 Using the printer cont ro l pan e l EN Printing menu The Printing menu is used to set def ault settings f or a specific print job . 1 Displays only when a fixed space font is specified 2 Displays only when a proportional space font is specified Menu item V alues Description COPIES 1 to 999 (def ault: 1 ) Number of copies.
EN Chapter 2 43 Configuration menu The Configur ation men u is used to set gener al printer def aul t settings . CA UTION Hewlett-P ackard reco mm e nd s th at conf igu ration sett ing s on ly be changed b y a system administrator . Configuration sett ings seldom need to be ch anged.
44 Using the printer cont ro l pan e l EN I/O menu The I/O men u allows y ou to mak e changes to printer interf ace settings . The follo wing table lists the selections that appear for ea ch item in this menu. (See Chapter 6 f or additional information.
EN Chapter 2 45 Calibration menu This prin ter f e atures automatic, inter nal calibration to produce optimum color f or most pr int jobs. The Calibr ation menu provides fine-tuning f or critical color-matching requ ire ments. F or more inf or mation on using this menu f or setting toner densities, see Chapter 4 .
46 Using the printer cont ro l pan e l EN Resets menu The Resets menu is use d f or resetting t he printer memory and f or retur ning the pr inter to its factor y def a ult settings. It is also us ed to clear maintenance me ssages f ollowing th e re placement of cer tain consumable items.
EN Chapter 2 47 Har d disk dependent men us Quic k Copy Jobs men u This menu pr o vides a list of the quic k copy jobs stored on the printer hard disk.
48 Using the printer cont ro l pan e l EN Priv ate/Stored Jobs menu This menu pr ovides a list of the priv at e and stored jobs on the printe r ’ s hard disk.
EN Chapter 2 49 Printer inf ormation page s Printer conf ig uration page Printing a printer configuration page ca n help y ou v erify that the printer is configured proper ly .
50 Using the printer cont ro l pan e l EN Interpreting the printer configuration page The f ollowing sample illustrates a printer configuration page. Figure 2-3 Printer configuration page 1 Printer in.
EN Chapter 2 51 7M e m o r y — Shows the total memor y installed and the total memor y a vailable in the printer . Also lists the memor y allocation settings. 8S e c u r i t y — Shows wh et her the pr inter cont rol panel is lock ed or unloc k ed.
52 Using the printer cont ro l pan e l EN Supplies status page The supplies status page illustrates the remaining lif e f or the follo wing printe r consumables and kits: toner car tridges (all colors.
EN Chapter 2 53 Interpreting the supplies status page The f ollowing sample illustrates a supplies status page. Figure 2-4 Supplies status pa ge Print cartridg e information 1 Black T onerGauge 2 Cyan.
54 Using the printer cont ro l pan e l EN Usage page The usage page lists a page cou nt f or each size of media that has passed throug h the printer . This page count include s the n umber of pages th.
EN Chapter 2 55 Interpreting the usage page The f ollowing sample illustrates a usage page. Figure 2-5 Usage page 1 Usage totals (all media sizes) 2 Black co v erage 3 Cyan cov erage 4 Y ellow cov era.
56 Using the printer cont ro l pan e l EN Event log T o print an event log 1 On the printer control panel, press M ENU until INFORMATION MENU displays . 2 Press I TEM until PRINT E VENT LOG displa ys. 3 Press S ELECT to print the e vent log. After the pr ocess is completed, the printer will retur n to the READY state.
EN Chapter 2 57 Using the printer contr ol panel in shared en vironments The printer control panel functi ons essentially the same in sh ared printer environm ents as it does when connected to a standa lone computer . If problems occur , contact your ne twork administra tor .
58 Using the printer cont ro l pan e l EN Changing printer contr ol panel configuration settings By using the printer control panel, y ou can make changes to gener al printer configuratio n def ault settings such as P owerSa v e Time, printer personality (lan guage), and jam recov er y .
EN Chapter 2 59 Changing P o werSav e settings The adjustab l e P owerSa v e Time f eat ure reduces po wer consumption when the printer has b een inactiv e for an exte nded period. The printer displa y dims when the printer is in P owerSa ve Time mode.
60 Using the printer cont ro l pan e l EN Switching printer per sonalities This printer f eatures automatic personality (p rinter language) s witching. In AUTO mode , the printer automatically detect s the type of print job and configures its pe rson ality to accommoda te that job .
EN Chapter 2 61 Setting the I/O timeout I/O Timeout sets the n umber of seconds that the printer waits to receiv e additional data from the comput er bef ore switching I/O por ts.
62 Using the printer cont ro l pan e l EN Disabling the high-speed parallel interface This printer f eatures a high-speed, bidir ectional parallel interf ace . The interf ace suppor ts high- and low-speed acce ss. Th e high-speed access may not be compatib le w ith some computers.
EN Chapter 2 63 Setting adv anced functions This printer suppor ts bidirectional parallel communication. Y ou can turn this f eature on and off through t he I/O Menu. T o enable bidirectional parallel communication 1 Press M ENU until I/O MENU dis plays.
64 Using the printer cont ro l pan e l EN Resetting the printer to factory default settings Resetting the printer to f actor y default settings can be useful when yo u are troub leshooting the printer .
EN Chapter 3 65 3 Common pr inting tasks Overview This chapte r helps you perf orm common printing ta sks . The chapter includes the follo wing sections: Selecting print media Printing on special medi.
66 Common print ing task s EN Selecting print media Y ou can use many typ es of paper and other print media with this printer . This section provides guidelines and specifications f or selecting and using dif f erent print media.
EN Chapter 3 67 Suppor ted media weights and sizes F or optimum results , use conv entional 75 g/m 2 (20 lb ) photocop y paper . V erify that the paper is of good quality and is fr ee of cuts, nic k s , tears, spots , loose particles, dust, wrinkles, curls , or bent edges .
68 Common print ing task s EN *Trays 2 and 3 use “ Custom ” size specifically for B5 ISO. Trays 2 and 3 do not support the range of custom sizes available in Tray 1.
EN Chapter 3 69 Media to av oid Use the f ollowing guidelines to a void poor print quality or damag e to your printer : Do not use paper that is too rough. Do not use paper that is embo ssed or coated unless it is specifically recommended fo r use in this printer .
70 Common print ing task s EN Printing on special media Use these guidelines when printing on sp ecial types of media. WWW T o order HP Color LaserJ et printing supp lies on th e Web , go to U. S . – http://www .hp .co m/go/ljsupplies or Wo r ld w i de – http://www .
EN Chapter 3 71 Colored paper Colored paper should be of th e same high quality as white x erographic pa per . Pigments used must be ab le to withstand the printe r ’ s fusing temperature of 1 90 ° C (374 ° F) f or 0.1 se cond wit hout deterioration.
72 Common print ing task s EN Labels Note F or pr inting lab els, He wlett-P ackard re commends configu r ing T r ay 1 as a cassette and settin g th e tray ’ s media type to LABELS in the printer control panel. See “ Configuring input tra ys ” on page 76 .
EN Chapter 3 73 Preprinted f orms and letterhead Observe the f ollowing g uidelines for be st results with preprinted f or ms and letterhea d: F or ms and letterhead mu st be pr inted with he at-resis.
74 Common print ing task s EN Contr olling print jobs Among the aspects of a print job that you can control are the tr ay fro m which the pr inter pulls me dia, the bin to which y o u send the job, and the configura tion for type a nd siz e of media f or each tra y .
EN Chapter 3 75 Figure 3-1 Rear view (shown with the optional 500-sheet paper feeder and duplex printing accessory) 1 T op output bin 2 Rear output bi n Selecting media b y type If you want to select .
76 Common print ing task s EN Configuring input tra ys This prin ter allows you to configure input trays by type and size. This allows y ou to load different media types and sizes in the pr inter ’ s input tra ys and then request media b y type or size .
EN Chapter 3 77 Configuring T rays 2 and 3 b y media type T ray s 2 and 3 are cassette-style tr ays . Y ou can select them b y media size and t yp e through y our software application or the printer driv er . Note T ray 2 has an int ernal media-size sensor and do es not need to be configured on the printer contr ol panel f or media siz e.
78 Common print ing task s EN Printing fr om T ra y 1 (m ultipurpose tray) T ray 1, t he mu ltipurpose tra y , can print on all supported sizes and types of media and en v elopes.
EN Chapter 3 79 4 Slide the media-w idth guides in until they hold the media fir mly in place without bending it. Note F o r p ro per pa per f eeding, custom med ia must be at least 76 mm (3 in) wide and 127 mm (5 in) long. Note Load prepunch ed paper with the holes tow ard the side of the printer as illustrated.
80 Common print ing task s EN Loading en velopes into T ra y 1 Env elopes can be printed only from T ra y 1. This tra y holds up to 10 env elopes. F or en velope specificat ions, see “ Suppor ted media weights and siz es ” on page 67 .
EN Chapter 3 81 Printing en velopes when TRA Y 1 MODE=CASSETTE F or the best results when printing env elopes, T ra y 1 should be configured as TRAY 1 MODE=CA SSETTE and the media size should be set to the siz e corresponding to the corr ect env elope size .
82 Common print ing task s EN Printing fr om T ra y 2 T ray 2 holds up to 250 sheets of st andard pape r . The tra y adjusts f or Letter , Legal, A4, A5, JIS B5, Custom (B5 ISO), and Executiv e paper . The printer automatically det ect s the media siz e in T ra y 2 based on the tra y ’ s paper guide configuration.
EN Chapter 3 83 4 Load the media with t he p r int side f acing down into the tra y . 5 V erify that the media lies fla t in the tra y and that it fits under the met al tabs. 6 Slide the media-w idth guides in until they hold the media fir mly in place without bending it.
84 Common print ing task s EN Printing fr om T ra y 3 (optional 500-sheet paper feeder) The printer suppor ts an opt ional 500-sheet paper feede r (T ray 3) .
EN Chapter 3 85 The f ollowing are f eatures of the 500-sheet pap er feeder (T ra y 3): The tra y has a capacity of 5 00 sheets of standard paper . (See “ Suppor ted media weights and siz es ” on pa ge 67 .) It is adjustab le for specif ic media sizes , with corresponding stop positions.
86 Common print ing task s EN Loading media into T ra y 3 T ra y 3 adjusts f o r th e f ollowing media siz es: The printer automatically det ect s the media siz e in T ra y 3 based on the tra y ’ s physical configur ation and the position of the media-siz e knob .
EN Chapter 3 87 4 Squeezing the release latch, slide the media-width guides all the wa y open. 5 Load the media into T ra y 3 with the print side facing down. Do not o verfill the tra y . 6 Slide the media-w idth guides in until they hold the media fir mly in place without bending it.
88 Common print ing task s EN 8 Set the media-siz e knob on the side of the tray to the size of the media loaded in t he tra y . 9 Inser t T ray 3 into the printe r . 10 V erify that the printer drive r is configured to reco gnize T ra y 3. (F or instructions, see the online Help for the prin te r dr iver .
EN Chapter 3 89 Using the optional duplex printing accessory f or tw o-sided printing The optional duple x printing accessor y ( figure 3-3 ), enab les you to print on both sides of a page. In tw o-sided printing, known as duple x printing or duple xing, the back side of the page is printed first.
90 Common print ing task s EN T o use the optional duplex printing accessory: Be sure that the optio nal duple x pr inti ng accessory is installed correctly . If the 500-sh ee t paper feed er (T ray 3) is installed, the duple x unit must be positioned between the printer and T ra y 3.
EN Chapter 3 91 Contr ol panel settings for duple x printing Many soft ware ap plications allow y ou to change duple x pr inting settings . If your softw ar e application or pr inte r driver does not allo w yo u to adjust duple x printing settings , yo u can adjust these sett ings through the contr ol pa nel.
92 Common print ing task s EN Options f or binding duplex printing jobs Bef ore pr inting in duple x mode, decide on which edge you will be binding y our finished document. The binding setu p options are: Long-edge ( book) binding , which is the con ventional lay out used in book binding.
EN Chapter 3 93 Special printing situations Use these guidelines when printing on sp ecial types of media. Printing a different fir st page Use the f ollo wing pro cedure to print the first page of a document on a diff erent media typ e than the rest of the docum ent.
94 Common print ing task s EN Stopping a print request Y ou can stop a print request either from the printer control panel or from your software applic ation. T o stop a p rint request from a computer on a netw or k, see the onli ne Help f or the specific network software.
EN Chapter 3 95 Job retention features T o use the Job ret entio n f eatures listed be lo w , you m ust install a hard disk in the printer and prop erly configure the printer drivers .
96 Common print ing task s EN Deleting a stored quick copy job When a user sends a quic k copy job , the pr inte r ov erwrites any pre vious jobs with the same user and job n ame.
EN Chapter 3 97 Pr oofing and holding a job The proof and hold fe ature pro vides a quick and ea sy wa y to print and proof one cop y of a job and then print the additi onal copies . T o per manently store the job and pre vent the printer fr om deleting it when space is needed f or something else , select the Stored Job option in the driver .
98 Common print ing task s EN Deleting a held job When a user sends a proo f and hold job , the printer automatica lly deletes that user ’ s previous st ored pr oof and hold job .
EN Chapter 3 99 Printing a priv ate job The pr iv ate printing f eature le ts a user specify th at a job is not pr inted until that us er releases it usin g a 4-digit person al identification number (PI N) through the printer control panel. Th e user specifies the PIN in the driv er and it is sent to the printer as part of the print job .
100 Common printing tasks EN Deleting a private job A private job is au tomatically deleted fr om the printe r ’ s hard disk after the user releases it for printing, unless t he user selects the Stored Job option in the driver .
EN Chapter 3 101 Storing a print job The user can do wnload a pr int jo b to the printer ’ s hard disk without printing it. The user can th en print the job at any ti me through the printe r control panel.
102 Common printing tasks EN Deleting a stored job Jobs stored on the printer ’ s hard disk can be deleted from the con tr ol panel. 1 Press M ENU r epeatedly until PRIVATE/STO RED JOBS MENU appears . 2 Press I TEM until the desired user name appears.
EN Chapter 3 103 Printing with the optional HP F ast InfraRed Receiver The HP F ast Infr aRe d Receiver enab les wireless printing from an y IrD A-compliant por tab le device (such as a lap top computer) to th e HP Color LaserJet 4550, 4550N, 4550DN, or 4550HDN pr inter .
104 Common printing tasks EN If the connectio n is inte rr upted before y our print job is comp le te, the HP F ast Inf raRed Receiv er status indic ator turn s off . Y ou hav e up t o 40 seconds to correct the interrup tion and continue the job . If the connection is resumed within this tim e , the status indicator lights up again.
EN Chapter 4 105 4 Using color Overview The HP Color LaserJet 4550 series printer , through a combination of g reat technolog y and e xcellent engineering, off ers great color right out of the bo x. It pro vides a powerful b lend of automatic color f eatures to gener ate superb color results.
106 Using color EN Matching color s The process of matching printer out put color to your monit or is quite comple x because pr inters and comput er monitors use diff erent methods of pr oducing color .
EN Chapter 4 107 HP ColorSmar t II HP ColorSmar t II is a set of technologies that enables opti mal color output automatically f o r diverse types of docu ments .
108 Using color EN Manual color adjustment The Manu al color adjustment feature of HP ColorSmar t II allows y ou to adjust the color and halft one modes f or text, g raphics and photogr aphs. T o access the Manual color options from the Color tab , select Manual , then Opti ons .
EN Chapter 4 109 The latest v ersions of Adobe PhotoShop , CorelDRA W ™ , Microsoft Office , and many other applications use sRG B to communicate color .
110 Using color EN Four -color printing (CMYK) Cyan , magenta, y ellow and b lack (CMYK) are the inks used b y a printin g press. It is often called four-color pr inting. CMYK data files are typically used b y and or iginate fr om grap hic ar ts (pr inting and pub lish ing ) en vironments.
EN Chapter 4 111 Matching P ANT ONE ® * c o l o r s The P ANT ONE ® * Matching System colors are specified as CMYK colors as suppor ted in man y graphics softw are applications. This color-matchi ng system is usef ul f or ma tching prin ter output to a specific color (f or ex am ple, a logo).
112 Using color EN T o turn off Automatic P ANT ONE ® * calibration In Windows, go to Properties , Adv anced , and then Printer Features . On a Macin tosh, go to the CMYK Inks page of t he driver interf ace.
EN Chapter 4 113 PA N T O N E ® * Application P alettes are av ailable f or : Adobe Illustrator 4 – 8 P ageMak er 5, 6, and 6.5 PhotoShop 3 – 5. 5 CorelDRA W 6 – 9 Micrographics Designer 6 – 7 Macromedia F reehand 4 – 8 QuarkXpress (as EP S files) 3.
114 Using color EN Some of the P ANT ONE ® * colors will not match exactly . There are ov er 945 P ANT ONE ® * colors in the P ANT ONE ® * Matching System.
EN Chapter 5 115 5 Using f onts Overview This chapter pro vides information on v ar ious f onts. The chap ter includes the f ollowing sections: Using internal T rueT ype f onts Understanding printer d.
116 Using fonts EN Using internal T rueT ype f onts T r ueT ype is a f ont format dev eloped jointly b y Microsoft Cor poratio n and Apple Computer , Inc. Hewlett- P ackar d has included 80 T rueT ype f onts with this printer , and matching screen f onts for use within Windows .
EN Chapter 5 117 Understanding printer default f onts The def ault f ont for this p rinter is 12-po int Courier in t he PC- 8 symbol set. The printer uses the def ault f ont on ly if anothe r f ont has not been specified. Changing the default font Y ou can se lect a different def ault font from the pr inter control pa nel.
118 Using fonts EN Selecting f onts Y ou can select f onts either from a sof tw are application or throu gh the printer control panel. Note A f ont request from a softwar e ap plication or pr inter d river o verrides f ont settings in the printer control panel.
EN Chapter 5 119 Selecting PCL f onts through the printer contr ol panel If you r softw are applica tion does not allow y ou to select f onts throu gh its menus , you can select PCL (T rueT ype) f onts through the printer control panel. Only on e f ont can be selected f or a par ticular print job .
120 Using fonts EN T o select PCL default fonts through the printer contr ol panel 1 Print a list of av ailable PCL printer f onts. (F or instructions, see “ Printing a list of av ailable printer fonts ” on page 121 .) 2 On the printed f ont list, locate the f ont source and n umber that correspond to the font y ou wish to u se .
EN Chapter 5 121 Printing a list of av ailable printer f onts Y ou can use the Inf ormation Menu on the printer control pane l to print a list of av ailable fonts . T o print a list of av ailable fonts 1 Press M ENU until INFORMATIO N MENU displa ys. 2 Press I TEM until PRINT FONT LIST displa ys.
122 Using fonts EN Interpreting the f o nt lists The PCL font list displa ys samples of a vailable f onts. The f ollowing is a description of the elemen ts of the f ont list: 1F o n t The name of the typ ef ace f amily . 2P i t c h / P t Pitch indicates t he number of characters per inc h of a fix ed-spac e f ont.
EN Chapter 5 123 Using f onts in P ostScript Em ulation The printer is configured with 80 scalab le fonts th at are av a ilable f or PCL and P ostScript Emulation. The printing system inst aller on the CD-ROM installs 80 fonts on your PC f or use by an y software application.
124 Using fonts EN Using f o nts on a network Consult with y our network administra tor or with oth er n etwork users bef ore using the printer control panel to change the def ault f ont and bef ore downloading or remo ving soft fo nt s and typefaces .
EN Chapter 5 125 Adding support for accessory f onts to a printer driver When y ou are using typef a ces on DIMMs, your printer driver will require inf ormation about the siz e, shape, and style of the type character s so that it can f or mat y our te xt correctly .
126 Using fonts EN He wlett-P ac kar d custom font services Hewlett-P ackard offers f onts on dis k, car tridge, or DIMMs. Y ou can design a custom f ont package t o f it y ou r particular needs.
EN Chapter 6 127 6 Pr inter Interf aces Overview This chapter provides inf or mation on av ailable printer interfaces . The chapter includes th e f ollowi ng sections: P arallel configuration Enhanced.
128 Printer In terfaces EN P arallel configuration If y our printer is not configu red with a netw ork interf ace card, connect the printer to your computer using a bidirectio nal parallel ca ble (IEEE-1284C compliant) with a “ C ” connector (see figure 6-1 ) plugged in to the printer ’ s parallel por t.
EN Chapter 6 129 Enhanced I/O (EIO) configuration This printer comes e quipped wi th two enhanced i nput/output (EIO) slots. The se slots hold compatib le external device s such as the HP Jet Direct print ser ver network cards. Plugging EIO networ k cards into the slots increases the number of network interf aces a vailable to the prin te r .
130 Printer In terfaces EN A v ailable enhanced I/O interfaces HP JetDirect print ser v er s (netw or k cards) pro vide software so luti ons fo r : Nov ell NetWare Microsoft Windo ws and Window s NT n.
EN Chapter 6 131 AppleT alk Networks Use the HP LaserJet Utility to set up your printer on an EtherT alk or LocalT alk network. F or more information, ref er to the HP JetDirect Print Ser ver Administr ator ’ s Guide included with the printers equipped with the HP JetDirect pr int ser v er .
132 Printer In terfaces EN UNIX/Linux netw orks Use the HP JetDirect pr inter installer f or UNIX utility to s et up y our printe r on HP-UX or Su n Solaris netwo rks.
EN Chapter 6 133 Configuring the printer f or the network at the printer contr ol panel Y ou might need to configur e cer tain network paramete rs on the printer .
134 Printer In terfaces EN T o configure the Novell NetW are parameters fr om the printer control panel 1 Press M ENU until HP EIO 1 or 2 MENU displays . 2 Press I TEM until CFG NETWOR K=NO displa ys. 3 Press V ALUE until CFG NETWO RK=YES displa ys. 4 Press S ELECT once.
EN Chapter 6 135 Configuring TCP/IP parameters Y ou can use the printer control panel to configure th e f ollowing TCP/IP paramete rs: usage of the BOO TP file f or conf iguration paramete rs (the def.
136 Printer In terfaces EN 9 If you keep BOOTP=YES * , the v a lues f o r the TCP/IP parameters will be provided b y the BOO TP file, RARP , or DHCP and no other TCP/IP configurat ion is necessary . Skip to step 17. – OR – Press V ALUE to change the v alue of the BOOTP= paramete r .
EN Chapter 6 137 T o configure Apple AppleT alk parameters fr om the printer control panel 1 Press M ENU until HP EIO 1 M ENU displays . 2 Press I TEM until CFG NETWOR K=NO * displays . 3 Press V ALUE until CFG NETWO RK=YES displa ys. 4 Press S ELECT once.
138 Printer In terfaces EN Disabling netw ork protocols (optional) By f actory default, all su ppor ted network protocols are enable d. Disabling unused p rotocols has t he f ollowing benefits: decrea.
EN Chapter 6 139 T o disable DLC/LLC 1 Press I TEM until DLC/LLC=ON * displa ys. 2 Press V ALUE to change to DLC/LLC=OF F . 3 Press S ELECT to sav e th e new status. DLC/LLC=OFF * displays. 4 T o disab le another protocol, find the appropriate section .
140 Printer In terfaces EN.
EN Chapter 7 141 7 Consumab les and cleaning Overview This chapte r provides an ov er view of the pr inter ’ s consumable items . Th e chapter includes th e f ollowing sections: Making room arou nd .
142 Consumables and cleaning EN Making r oom around the printer f or replacing consumables The f ollowing illustration shows the clear ance necessar y around the printe r for replacing consum ables.
EN Chapter 7 143 Consumable replacement guidelines T o f acilitate consumable replacement, k eep the f ollowing guidelines in mind when setting up the printer . Sufficient space is requir ed in the front and rear of the printer f or removing con sumable items .
144 Consumables and cleaning EN Appr o ximate replacement intervals f or consumable items Y ou can identify consumab le items by their labeling and t heir blue plastic handles . WWW F or instructions on in stalling cons umable s, se e the installation guides supplied with each consumable item or visit http://www .
EN Chapter 7 145 The f ollowing tab le lists the replacemen t int e rvals f or printer consumab le items and the control panel messages that prompt y ou when to replace ea ch item. 1 Approximate average A4/letter-size page count based on 5% coverage of ind ividual toner colors.
146 Consumables and cleaning EN Locating consumables The f ollowing figure illustrates the location of each consumable item. Figure 7-2 Consumable item locations 1 T oner car t ridges 2 Imaging drum c.
EN Chapter 7 147 En vironmental collection pr ogram Hewlett-P ackard encourag es re sp on sible disposal of HP LaserJet printer supplies throug h its Planet P ar tners Program. F or details on this progr am, see the recycling instruction guide enclosed with each consumab le item.
148 Consumables and cleaning EN Cleaning the printer Cleaning ex cess toner fr om the printer T oner from the yello w , magenta, and cyan toner car tridges will accumulate o n the f la ps t hat co ver the t oner cartr idge s .
EN Chapter 7 149 Cleaning the toner density sensor The toner density se nsor should be cleaned whene ver the imaging drum is replaced or whene v er the control panel message DENSITY SENSOR O UT OF RANGE displays. CA UTION T o a void scrat ching the sensor , do not clean it with an y paper products .
150 Consumables and cleaning EN 5 Re-inser t the imag ing drum. 6 Close the to p front drawer . 7 Replace the cleaning brush and firmly close the lower fron t dra wer .
EN Chapter 8 151 8 Pr inter control panel messages Overview This chapter lists printer control panel messages and e xplains their meaning. The control pa nel displa ys four types of messages .
152 Printer control panel messag es EN Message types Status messages Status messages refl ect the current state of the printer . They inf or m the user of normal printer operat ion and do not requir e user interact ion t o clear them. They change as the st ate of the printer changes .
EN Chapter 8 153 Printer contr ol panel messages The f ollowing tab le lists the printer control panel messag es f or this printer . Printer mess ages with n umer ic prefix es are listed in numerical order . Printer messages without numeric prefix es are listed in alphabetical orde r .
154 Printer control panel messag es EN CHECKING PAPER PATH The printer is performi ng an internal test. When finished, the printer remains offline. When the test has fini shed, press G O to retur n the printer to the READ Y state. CHECKING PRINTER The printer is performi ng an internal test.
EN Chapter 8 155 DENSITY SENSOR OUT OF RANGE alternates with CLEAN DENSITY SENSOR A density sensor out of range error was detected during a col or calibration. The density sensor may be dir ty . Inspect and clean the sensor (see “ Cleaning the toner density sensor ” on page 149 f or cleaning instructions).
156 Printer control panel messag es EN [FS ] FILE OPERATION FAILED The requested operation could not be performed. Y ou might have attempted an illegal operation, such as tr ying to do wnload a file to a non- e xistent director y . No action requi red.
EN Chapter 8 157 MANUALLY FEED [SIZE] Load the requested paper into Tr a y 1 . Press G O if the desired paper is already loaded in T ra y 1. MANUALLY FEED TRAY 1 ENVELOPE Load env elopes into T ra y 1. Press G O if env elopes ar e already loaded in T ra y 1.
158 Printer control panel messag es EN PAGE CANNOT PRINT NOW alternates with RETRY WHEN PRINTING STOPS An inter nal page has been requested while the pr inter is processing an incoming jo b . Inter nal pages are not per mitted to interrupt and can only be printed when the printer is in the READ Y state.
EN Chapter 8 159 PRINTING DEMONSTRATION 1 The printe r ’ s LaserJet demo page is being generated. The printer will return to the online READ Y state upon the completion of the page. No action requi red. PRINTING ENGINE TEST The engine test page is being printed.
160 Printer control panel messag es EN READY The printer is online and read y to receive data, and no status or device attendance messages are pending. No action requi red. REINSTALL TRANSFER BELT The transf er belt is broken or incorrectly installed.
EN Chapter 8 161 TONER [COLOR] OUT alternates with PRESS SELECT TO CHANGE TONER The toner car tridge sp ecified is out of toner . If the TON ER OU T setting in the CONFIGURA T ION MENU is set to O VERRIDE , pressing G O will resume prin ti ng. Press S ELECT to enter the toner replacement menu.
162 Printer control panel messag es EN TRAY X SIZE= [SIZE] Media has been loaded into the specified tray . The most recently configured media size will be displa yed with an a sterisk next to it. Press -V ALUE + to vie w all the possib le media sizes.
EN Chapter 8 163 13.XX PAPER JAM alternates with : CHECK ALL REAR DOORS or CHECK MIDDLE FRONT DRAWER or CHECK FRONT DUPLEX DRAWER A jam has occurred. XX specifie s the type of paper jam.
164 Printer control panel messag es EN 22 EIO X BUFFER OVERFLOW alternates with PRESS GO TO CONTINUE The I/O buff er for the EIO card in slot X has ov erflowed. Press G O to resume pr inting and then resend the job. 22 PARALLEL I/O BUFFER OVERFLOW alternates with PRESS GO TO CONTINUE The printer ’ s parallel buff er has overf lowed .
EN Chapter 8 165 49 ERROR (XXXX) CYCLE POWER A communication error has occurred. T ur n the printer off and then on to clear the error . If this does not solve the prob l em tr y the f ollowing: 1) Cancel the current print job from your P C or server .
166 Printer control panel messag es EN 53.XY.ZZ ERROR BASE MEM BANK B or 53.XY.ZZ ERROR DIMM A BANK B alternates with PRESS GO TO CONTINUE alternates with NO MORE ERRORS CONTINUING Indicates a memor y error . If a DIMM caused the error , th e DIMM will not be recognized.
EN Chapter 8 167 54.2 PRINTER ERROR A toner car tridge has been incorrectly installed. T ur n off the printer, and open the top cov er. Locate the carousel brak e release and press the meta l tab with the end of a pen. With your other hand push the carousel around to the position re quired to remov e the toner car tr idge.
168 Printer control panel messag es EN 57.X PRINTER ERROR alternates with CYCLE POWER TO CONTINUE An error has occurred where X is indicated below: X Descr iption 1 F an motor 1 malfunction 2 F an motor 2 malfunction Clear the error by turning th e printer off and then on.
EN Chapter 8 169 66.00.XX SERVICE ERROR alternates with CHECK CABLES AND CYCLE POWER A failure has occur red in an external paper handling output device. Make sure the cables from the external paper handling output de vice are securely plugged into the printer .
170 Printer control panel messag es EN Contr ol panel messag es f or external de vices Some control panel messages will only occur if an external de vice attached to the printer has caused or created an error . The following tab le contains t hese contro l panel messages.
EN Chapter 8 171 TOO MANY PAGES IN JOB TO FINISH The finisher device attempted to finish a job that contained more pages than the finisher de vice w as capable of processing.
172 Printer control panel messag es EN.
EN Chapter 9 173 9 Solving prob lems with the pr inter Overview This chapter provides inf or mation o n solving and prev en ting printer proble ms such as pa per jams and image def ects.
174 Solving problems with the printer EN Basic tr oubleshooting chec klist If yo u are e xperiencing problems with the printer , this chec klist ma y help identify the cause of th e problem.
EN Chapter 9 175 P aper jam locations Use this illustration to troubleshoot paper jams in the printer . F or instru ctio ns on clearing pape r jams, see “ Clearing paper jams ” on page 178 .
176 Solving problems with the printer EN P aper jam reco very This printer pro vides P aper Jam Reco v er y , a feature that allows y ou to set whether the printer should at tempt to automat ically recov er from paper jams . If P aper J am Recovery is enabled, when a paper jam occurs, all pages aff ected by the jam will be repr inted.
EN Chapter 9 177 Common causes of paper jams The f ollowing tab le lists common causes of paper jams and suggested solutions for resolving them. Note If the printer still continues to jam, contact HP Customer Suppor t or your authorized HP ser vice provider .
178 Solving problems with the printer EN Clearing paper jams Clearing jams in the middle fr ont drawer area 1 Pull open the middle fr ont draw er to access the media. Note When remo ving the transf er belt assembly , do not touch the tran sf er belt material.
EN Chapter 9 179 4 Reinstall the transf er belt. 5 Close the dra wer . The pr inter will warm up an d re tu r n to the READY state. Note If this action does not resolve the problem, the printer will displa y an alter nate messag e.
180 Solving problems with the printer EN Clearing jams in the T ra y 2 area Note It is a good idea to inspect the input t rays when clear ing paper jams. How ev e r , opening and closing input tr ays ha s no effect on clear ing paper jam messages. 1 Pull out T ra y 2 and pla ce it on a flat surface .
EN Chapter 9 181 Clearing jams in the optional T ra y 3 area Note It is a good idea to inspect the input t rays when clear ing paper jams. How ev e r , opening and closing input tr ays ha s no effect on clear ing paper jam messages. 1 Pull out T ra y 3 and pla ce it on a flat surface .
182 Solving problems with the printer EN Clearing jams in the rear door areas W ARNING! Do not touch the fuser: it is hot and could cause burns! The fuser ’ s operating temperature is 190 ° C (374 ° F). W ait 30 minutes to allow the fuser to cool down bef ore touching the fuser .
EN Chapter 9 183 5 Close the fuse r door . 6 Close the upper rear door . 7 Close the rear duple x cov er if it was opened. The printer w ill w a r m up and retur n to the READY state. Note If these ac tions do not reso lv e the problem, the printer will displa y an alter nate jam message.
184 Solving problems with the printer EN Clearing jams in the fr ont duplex drawer area 1 Pull out the duple x dra w er and place it on a flat surf ace. 2 Remov e media from the duple x draw e r . Rotate the thum bw heel to eject media. Be su re to remo ve an y torn pieces of media.
EN Chapter 9 185 Media-handling pr oblems Use only media that meets the specificat ions outlined in the HP LaserJet Pr inter F amily P aper Specification Guide . F or media specifications f or this printer , see “ Su pp or ted media weights and siz es ” on page 67 .
186 Solving problems with the printer EN Media does not f eed automaticall y Cause Solution Manual f eed is sele cted in the software application. This pr inter does not suppor t manual f eed. Do not select manual feed in your software application. The correct size of media is not loaded.
EN Chapter 9 187 T ransparencies or glossy paper will not f eed Cause Solution The correct media type is not specified in your software or printer driver . V erify that the correct media type is selected in your softw are or pr inter driver . The input tra y is overfilled.
188 Solving problems with the printer EN Output is curled or w rinkled Cause Solution Media does not meet the specificati ons f or this printer . Only use media that meets the media-use specifications for this printer (see “ Suppor ted media weights and sizes ” on page 67 ).
EN Chapter 9 189 Printer response pr oblems No displa y message Cause Solution The printe r ’ s power s witch (standby button) is in the standby position. V er ify that the printer is on. F ans ma y run whi le the printer is in standby mode (off). The printe r ’ s memory DIMMs are de fectiv e or installed incorrectly .
190 Solving problems with the printer EN Printer is on, but nothin g prints Cause Solution The printe r ’ s READ Y indicator light is not lit. Press G O to return the printer to the READY state. The top cov er is not closed proper ly . Close the top cover firmly , v erifying that it is properl y latched.
EN Chapter 9 191 Printer is on, but is not receiving data Cause Solution The printe r ’ s R EADY indicator light is not lit. Press G O to retur n the printer to the READY state. The top cov er is not closed proper ly . Close the top cover fir m ly .
192 Solving problems with the printer EN Unable to sel ect the printer f rom th e computer Cause Solution If y ou are us ing a s witch bo x, the printer ma y not be selected for y our computer. Select the correct pr inter through your s witch bo x. The printe r ’ s READ Y indicator light is not lit.
EN Chapter 9 193 Printer contr ol panel prob lems Contro l panel settings work incorrectl y Problem Solution The printer control pane l displa y is blank or is not lit, ev en when the f an is running. F ans may run while the prin ter is in standby mode (off).
194 Solving problems with the printer EN Print quality tr oubleshooting Unless otherwise specified, all ref erences in this section to horizontal or ver tical directions of print qua lity problems ref er to problems found on letter and A4-siz ed media in por trait orientation.
EN Chapter 9 195 Image defect ruler Color toner car tridge 30 mm (1.2 in) Blac k toner cartridge 37 mm (1.5 in) T ransfer r oller 53 mm (2.1 in) Imaging drum 152 mm (6 in) Fuser 131 mm (5.
196 Solving problems with the printer EN Image defects F or more inf or mation on a specific image def ect, see the page numbers below each image in the table below .
EN Chapter 9 197 Bac kgr ound scatter The media does not meet HP specificat ions. Use media that meets HP specifications ( see page 67 ). The toner cartr idge is def ectiv e, replace the to ne r car tr idge . There is e xcess toner inside of the printer .
198 Solving problems with the printer EN Banding — horizontal The imaging drum may hav e been exposed to light, and will need to be replaced. The transf er belt ma y accumulate e xcess toner on its rollers causing a rando m mechanical banding. If y ou notice build up on the rollers, replace the transfer kit.
EN Chapter 9 199 Blank pages or missing a color Y our softwar e application is sending an e xtra page- eject command. • V erify that a separator p age is not enabled in th e pr inter driv er by accessing the driver proper ties. • Chec k to v erify that an e xtra page h as not been inserted within the documen t.
200 Solving problems with the printer EN Distor ted image The paper does no t meet HP paper sp ecifications or is stored improper ly ( see page 67 ). The printer opera tin g environment does not meet HP specifications ( see page 235 ). Dr opouts The paper does no t meet HP paper specifica t ions ( see page 67 ).
EN Chapter 9 201 F aded print, faded areas, or faded vertical streaks The message TRANSFER KIT LOW O RDER KIT appears on the printer control panel. Print out a configur ation page to verify the remaining life of the transfer belt. Replac e the transf er belt if necessar y .
202 Solving problems with the printer EN To n e r s m e a r There is e xcess toner on the paper . Reprint the page . The fusing rollers ha v e e xcess ton er on them. Print 5 to 10 pages to clean the excess toner from the rollers. The media does not meet HP specificat ion s ( se e page 67 ).
EN Chapter 9 203 Ghosting Full-page ghost ing occurs when an imag e prints in full color on one page, but a f aded copy of it is al so seen on the f ollowi ng pa ge. Replace the tr ansfer kit . If the imaging drum is near end of lif e, replace it. If the toner car tridge is near end of lif e, replace it.
204 Solving problems with the printer EN Light, dark, or faded print The message TRANSFER KIT LOW R EPLACE TRANSFER K IT appears on the printer co ntrol panel. Print ou t a configur ation page ( see pag e 49 ) to verify the r emaining life of the transf er belt.
EN Chapter 9 205 Marbled output Print a configuration pag e( see page 49 ), and ref er to the color bl ocks at t he botto m of the page. Replace the tone r car tridge of the color or color s t hat are marb led. Random spots The media does not meet HP med ia specifications ( see page 67 ).
206 Solving problems with the printer EN Imaging drum def ects Causes: Damage such as scr a tches or d ents on the imaging d rum. These usually appear as b lack or white marks on th e pag e. P aper dust adhering to the imaging drum. These usually appea r as white marks in the dark printed areas of the page .
EN Chapter 9 207 Overhead transparency def ects Overhead transparencies may displa y any of the image qu alit y def ects shown in the previous samples. In addition, because transpar encies are pliab le while in the print path, the y are subject to being marked by th e media-handling components .
208 Solving problems with the printer EN Dull or dark transparencies If the transparency colors ar e du ll or da r k, ensure the transpar encies meet t he specificatio ns f or this printer (par t number C293 4A f or letter , and C2936A f or A4). The selected colors are undesir able when printed.
EN Chapter 9 209 Repetitive defects on transparencies Unwanted marks of the same size and shape appear in t he same v er tical area on most page s. Print out a configuration page to v erify the remaining lif e of the imaging drum. If the printer control panel displays DRUM LIFE OUT REPLA CE KIT , replace the imaging drum.
210 Solving problems with the printer EN Color printing pr oblems Printing black instea d of color Problem Solution Color mode is not selected in your software application or pr inter driver . Select color mode instead of gra yscale or monochrome mode in your software application or pr inter dr iv er.
EN Chapter 9 211 Note Se v eral f actors can influence your ability to match printed colors to those on your mo nitor . These factors include pr int media, overhead lighting, softw are applications, oper ating system palettes, monitors , and video cards an d dr iv ers.
212 Solving problems with the printer EN Incorrect printer output Incorrect f onts are printed Problem Solution The f ont has not been correctly selected in your softw are appl ication . Re -select the f o nt in y our software application. The f ont is not a vailab le to the printer .
EN Chapter 9 213 Erratic, missing charac ters or interr upt ed printout Problem Solution The interf ace cable is of poor quality . T r y using a different, h igher-quality , IEEE- compliant cable . Par allel cab les can be no longer than 10 meters (30 feet).
214 Solving problems with the printer EN Software application pr oblems Unable to c hange system selections thr ough software Cause Solution System software changes are lock ed out by the printer control pane l. See Chapter 6 “ Printer In te rf aces ” .
EN Appendix A 215 A DIMM Installation Overview The printer is designed f or ea sy installation of addit ional memory . This chapter provides inf or mation on installing memor y .
216 DIMM Installation EN DIMM configu ration This printer supports up to 192 MB of memory . Y ou can add addit ional Random Access Memor y (RAM) to this printer b y ins talling Dual Inline Memory Modules (DIMMs). The printer uses 168-pin, non-parity , synchronous DRAM memor y module s.
EN Appendix A 217 Installing DIMMs T o ins tall a DIMM CA UTION T o reduce the possibility of damage caused by static electricity , alwa ys wear an electrostatic discharge (ESD) wrist strap or to uch the surf ace of the antistatic p ackage bef ore handling DIMMs.
218 DIMM Installation EN 4 Slide out the f ormatter board and set it on a clean , flat, g rounded surf ace. 5 Align the connectors on t he DIMM with the notches in the DIMM slot . Inser t the DIMM int o th e sl ot and then fir mly push the DIMM lift locking le v ers into positio n.
EN Appendix A 219 7 Tighten the scr ews. 8 Reconnect the po wer and interf ace cabl es. 9 T ur n the power on. The pr inter automatically updates th e memor y configuratio n to include the newly installed DIMMs.
220 DIMM Installation EN V erifying DIMM installation T o v e r ify that the DIMM installation was successful, print out a configuratio n page (see Chap ter 2 ). If the DIMM has been inst alled properly , the figure in the Memor y sect ion of the configuration page will reflect the new total amount of memor y .
EN Appendix A 221 Resour ce saving/permanent resources Utilities or jobs that y ou download to the pr inter sometimes include resources (f or example , font s, macros , or patterns). Resources that are inter nally mar ked as per manent remain in the printer ’ s memory until you turn the pr inter ’ s power off .
222 DIMM Installation EN Installing EIO card s/mass stora g e T ur n off the printer bef ore installing the EI O card or mass stor age de vice. See the f ollo wing figur e f or orientation and location of the EIO card or optional mass stor age de vice , such as a hard disk.
EN Appendix B 223 B PCL commands Overview This printer suppor ts the use of th e Pr inter Control Lang uage (PCL). Most softw are applications prov ide t h e printer with necessary language information. How e v er , some applications do not pro v ide the printer with languag e inf or mation and r equire the user to enter printer co mmands .
224 PCL comma nd s EN PCL commands PCL printer commands instruct the printer which tasks to perf orm or which f onts to use f or specific pr int jobs. PJL commands The HP Printer Job Language (PJL) provides control ab ov e PCL and other pr inter language s.
EN Appendix B 225 Interpreting PCL printer command syntax Bef ore using printer commands, comp are the f ollowing char act ers: Note Y ou must use the e xact character and case specified f or PCL printer commands .
226 PCL comma nd s EN Combining escape sequences in PCL Printer command syntax Escape sequences can be combined int o on e escape-sequence string. There are three impor tant rules to follo w when combining code: The first two ch aracters after the < esc> character must be the same.
EN Appendix B 227 Entering escape character s Note PCL printer commands alw ays begin with the escape ch aracter (<esc>). The f ollowing tab le lists the escape char acter entries for v ar ious applications .
228 PCL comma nd s EN Selecting PCL f onts The printer f ont list provides PCL printer commands f or selecting f o nts. (See “ Printing a list of av ailable printer f onts ” on page 121 .) A sample section of a f ont list is shown be lo w . There is one v ariable bo x for ente ring symbol sets and one f or entering point size.
EN Appendix B 229 Note F onts a re either fix ed or proportional in spacing. This printer supports fix ed font s (Courier , Letter Gothic , and Lineprinter) and proportional f onts, including CG Times, Arial ® , and Times Ne w Roman.
230 PCL comma nd s EN P age Control Commands P aper Destination <esc> & l #G 0 = A utomatic Selector 1 = T op Output Bin (face-do wn) 2 = Rear Output Bin (f ace-up) P aper Source <esc>.
EN Appendix B 231 Orientation <esc> & l #O 0 = P or trait 1 = Landscape 2 = Re verse P ortrait 3 = Re verse Lan ds cape T op Margin <esc> & l #E # = Number of li nes T ext Length (.
232 PCL comma nd s EN Programming Hints End of Li ne Wrap <esc> &s#C 0 = Enab le 1 = Disabl e V ector Graphics Switching Enter PCL Mode <esc> %#A 0 = Use previous PCL cursor position 1.
EN Appendix B 233 Primar y Pitch <esc> (s#H # = Characters/Inch Set Pitch Mode <esc> &k#S 0 = 10 4 = 12 (elite) 2 = 16.5 - 16.7 (compressed) Primar y Height <esc> (s#V # = P oint.
234 PCL comma nd s EN.
EN Appendix C 235 C Specifications Electrical specifications Note P ow e rSa ve def ault activ ation time is 30 minutes . This inf or mation is preliminar y .
236 Specifications EN Operating en vironment specifications Acoustic emissions T emperature Recommended Allowed 20 to 26 ° C/68 to 79 ° F 15 to 30 ° C/59 to 86 ° F Humidity Recommended Allowed 20 to 50% RH 10 to 80% RH Altitude Allowed 0 to 31 00 m (0 to 10,000 ft) Operation P osition Printing Standby P er ISO 9296, DIN 45635,T .
EN Appendix C 237 En vironmental pr oduct stewar dship pr ogram Pr otecting the en vironment Hewle tt- P ac kard Company is committ ed to pr o v id ing qualit y pr oducts in an en vironmentally sound manner . This HP LaserJet printer has been designed with se v eral attrib utes to minimiz e impacts on our envir onment.
238 Specifications EN HP recyc ling program inf ormation: This HP LaserJet pr inter also contr ibutes to protec tin g th e envir onment in the f ollowing w a ys: HP LaserJet printing supplies — In many countries, this product's pr inting supplies (e.
EN Appendix C 239 WWW See Appendix D for HP LaserJet F amily P aper Specification Guide ordering inf or mation. F or downloadab le manuals, go to http://www .
240 Specifications EN Regulatory statements FCC regulations This equipment ha s been tested and f ound to comply with th e limit s f o r a Class A digita l de vice, purs uant to P ar t 1 5 of the FCC r ules. These limits are designed to pro vide reasonable pr otection against har mful interf erence in a residential installation.
EN Appendix C 241 Canadian DOC regulations Complies with Canadian EMC Class A requirements . « Conforme à la classe A des nor mes canadiennes de compatibilit é é lectromagn é tiques ( CEM ).
242 Specifications EN Dec laration of Conf ormity according to ISO/ IEC Guide 22 an d EN 45014 Manufacturer ’ s Name: Manufacturer ’ s Address: Hewlett-P ackard Company 11311 Chinden Boule vard Bo.
EN Appendix C 243 Safety inf ormation Laser safety The Center f or De vic es and Radiological Health (CDRH) of the U.S . F ood and Drug Administration has im plemented regula t ions for laser products man uf actured since August 1, 1976. Compliance is mandatory f or products marketed in the Un ited States.
244 Specifications EN Laser Statement f or Finland LASER TUR V ALLISUUS Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet 4550 -laserkirjoitin on k ä ytt ä j ä n kannalta tur v allinen luokan 1 laserlaite . Normaalissa k ä yt ö ss ä kirjoittim en suojak otelointi est ää lasers ä teen p ää syn laitteen ulk opuolelle.
EN Appendix C 245 VA R O ! Mik ä li kirjoittimen suojak otelo av ataan, olet alttiina n ä kym ä tt ö m ä lle lasers ä teilylle laitteen ollessa toiminnassa. Ä l ä katso s ä teeseen. V ARNING ! Om laserpr interns skyddsh ö lje ö ppnas d å appara ten ä r i fu nktion, uts ä ttas anv ä ndaren f ö r osynlig laserstr å lning.
246 Specifications EN Material Safety Data Sheet (MSDS) WWW Go to the HP LaserJet Supplies website to obta in t he T oner Car trid ge/Drum m aterial safety data shee t (MSDS). The addr ess is http://www .hp.com/go/msds . Once at the si te , s elect the HP LaserJet icon.
EN Appendix D 247 D W arr anty and suppor t inf or mation He wlett-P ac kar d W arranty Statement HP Color LaserJet 4550, One-year limited warr anty 4550N, 4550DN, 4 550HDN Printer 1 HP warr ants HP hardware, accessories and supp lies against def ects in materials and workmanship f or the period specified abo ve.
248 Warranty and support information EN 7 T O THE EXTENT ALLO WED BY LOCAL LA W , THE ABO VE W AR RANTIES ARE EXCLUSIVE AND NO O THER W ARR ANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR .
EN Appendix D 249 HP Maintenance Agreements HP has se veral types of maintenance agreements that meet a wide range of support needs. On-site service agreements T o provide y ou with the suppor t le ve.
250 Warranty and support information EN Suppor t inf ormation HP Customer Care Online Servi ces: f or 24-hour access to information ov er your modem, we suggest these ser vices: W orld Wide W eb URL — Printer d rivers , updated HP printer software, plus product and suppor t inf ormation may be obtained from the follo wing U RLs : in the U.
EN Appendix D 251 HP direct or dering for accessories or s upplies Call 1-800-538-8787 (U .S.) or 1-800-387-3154 (Canada) or link to U .S. – http://www .hp.com/go/ljsupplies or W orldwid e – http://www .hp . com/ghp/buy online.html to order su pplies online.
252 Warranty and support information EN HP Customer Care options w orldw ide In addition to the p hone number s listed belo w , this guide contains worldwide sales and service addresses and phone numbers f or countries not listed here . HP Customer Care Centers W orldwide Customer Support and Pr oduct Repair Assistance f or the U .
EN Appendix D 253 Customer Care Center s W orldwide (continued) In - country support numbers: HP pro vides a free telephone suppor t ser vice during the warranty period. By calling a telephone number listed below , you will be connected to a responsive team waiting to help you.
254 Warranty and support information EN W orldwide Sales and Service Offices Note Bef ore calling an HP Sales and Service office, be sure to contact the appropriate Customer Care Center n umber listed in the “ HP Custome r Care ” section. Products should not be returned to these office s .
EN Appendix D 255 F ax: (86) (10) 6505-1033 Hardware Repair Center and Extended W arranty Suppor t: Phone: (86) (10) 6262-5666x. 6101/2 (86) (10) 6261-4167 Colombia Hewlett-P ackard Colombia Calle 100 No. 8A -55 T orre C Oficina 309 Bogota, Colombia Czech Republic Hewlett-P ackard s .
256 Warranty and support information EN Italy Hewlett-P ackard Italiana SpA Via Giuseppe di Vittorio, 9 Cernusco Sul Naviglio I-20063 (Milano) Phone: (39) (2) 921-21 F ax: (39) (2) 921-04473 Japan Hewlett-P ackard J apan, Ltd.
EN Appendix D 257 Russia AO Hewlett-P ackard 129223, Moskva, Olimpiyskiy prospekt, 16 Phone: (7) (95) 916-9811 F ax: (7) (95) 974-7829 Singapore Hewlett-P ackard Singapore (Sales) Pte Ltd 450 Alex and.
258 Warranty and support information EN.
EN Appendix E 259 E Embedded W eb ser v er Intr oduction This printer is equipped with an embed de d Web server , which allows y ou to access information about printer and netw ork activities. This ch apter e x plains the features and fu nctionality of the embedded W eb server .
260 Embedded Web server EN Using the embedded W eb ser ver The embedded W eb ser v er allows y ou to view printer and network status and to manag e printing functions f rom y our PC instead of from the pr inter control pane l. This ser vice is designed f or offi ces using an IP netwo rk and a standa rd W eb bro wser .
EN Appendix E 261 Embedded W eb server page sets The embedded W eb ser v er has three sets of internal W eb pages for collecting inf ormation about t he printer and f or changin g configurat ion options .
262 Embedded Web server EN Device Identific ation pa g e This page displa ys the name, asset nu mber , network address, model number , and serial number f or this printer . T o set the n ame and asset number , see the description of the “ De vice Identification page ” under “ De vice p age set ” .
EN Appendix E 263 Netw orking page set This set of pages allo ws the network administrator to config ure the HP JetDirect card f or the printer . Refer to the onlin e Help an d to the HP JetDirect Print Ser ver Administr ator ’ s Guide for more inf ormation.
264 Embedded Web server EN.
EN Index 265 Inde x Numerics 500-sheet paper feeder See also Tray 3 ordering 31 A accessories See also consumables description 31 duplexer 89 ordering 31, 251 Tray 3 85 acoustic emissions 236 Adobe Ac.
266 Index EN shared environments 57 stopping a print job 94 using 36 controlling print jobs 23, 74 critical error messages, defining 152 customer support 252 obtaining software 250 worldwide 252 custo.
EN Index 267 image defect table 196 defects 194 indicator lights, interpreting 37 input trays, configuring 41, 76 interfaces, printer Enhanced I/O configuration 129 J Japanese VCCI statement 241 job c.
268 Index EN P PANTONE ® colors 111 paper See also media curled output 188 custom-size, printing 93 glossy 70 handling 18 heavy 72 input trays, configuring 76 jams, locating 175 loading Tray 1 78 loa.
EN Index 269 power requirements 235 resetting factory defaults 64 response problems 189 settings 43 settings, selecting 23 shared environment 18 shared environments 57 software, ordering 250 supplies .
270 Index EN T throughput 20 toner See also toner cartridges densities, setting 45 density sensor 149 ordering 31 toner cartridges replacement intervals 145 toner cartridges, recycling 237 transparenc.
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copy ri ght © 2000 Hew let t-P ack ard C ompany www .hp.com/support/lj4 5 50 english.
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