Instruction/ maintenance manual of the product 3840 HP (Hewlett-Packard)
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1 HP Deskjet 3840 series printer To find an answer to a question, select one of the following topics: • Notices • Special features • Getting started • Connecting to the printer • Printing ph.
2 Notices • Notices and acknowledgements • Terms and conventions 2.1 Notices and acknowledgements Hewlett-Packard company notices Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
Caution: Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. A Warning indicates possible harm to you or to others. For example: Warning: Keep both new and used print cartridges out of the reach of children.
3 Special features Congratulations! You have purchased an HP Deskjet printer that is equipped with several exciting features: • Brilliant photo-quality printing : Great printing performance with the black and tri-color print cartridges installed.
4 Getting started For an overview of the printer features, see the printer features page. Click the appropriate topic for a description of a printer feature: • Buttons and light • Paper trays • Print cartridges • Ink-backup mode 4.1 Printer features The HP printer has several features to make printing easier and more efficient.
1. Print cartridges 2. Ink-backup mode 1. USB port 4.2 Buttons and light Use the printer buttons to turn the printer on and off and to cancel a print job.
1. Power button and light 2. Print Cancel button Power button and light The Power button turns the printer on and off. After you press the Power button, a few seconds might elapse before the printer turns on. The light on the Power button gives you visual cues about the status of the printer.
2. Lower the In tray 3. Lower the Out tray 4. Pull out the Out-tray extension, and then unfold the Out-tray extension stop. HP Deskjet 3840 series printer User's Guide 8.
5. Lower the printer cover and turn on the printer . In tray The In tray holds paper and other media to be printed. 1. In tray Print on different sizes of media by sliding the paper guide to the right or to the left.
1. Press and slide the paper guide Out tray Printed pages are deposited in the Out tray. 1. Out tray Raise the printer cover and the Out tray to load paper. Lower the printer cover and the Out tray before printing. To prevent paper from falling out of the tray, pull out the Out-tray extension, and then unfold the Out-tray extension stop.
Folding the paper trays Follow these steps to refold the paper trays: 1. Remove the paper or other media from the paper trays, and then turn off the printer . 2. Raise the printer cover. 3. Fold the Out-tray extension stop, and then push the Out-tray extension into the Out tray.
5. Raise the In tray. 6. Reach underneath the In tray, and then lift the tray until it locks into place. 7. Lower the printer cover. 4.4 Print cartridges Three print cartridges are available for use with the printer. 1. Tri-color print cartridge 2. Black print cartridge 3.
Using print cartridges Everyday printing Use the black and tri-color print cartridges for everyday print jobs. Quality color photos For more vibrant colors when printing color photographs or other special documents, remove the black print cartridge and use a photo print cartridge in combination with the tri-color print cartridge.
4.5 Ink-backup mode In the ink-backup mode, the printer operates by using only one print cartridge. The ink-backup mode is initiated when a print cartridge is removed from the print cartridge cradle. For instructions about removing a print cartridge, see the print cartridge installation page.
5 Connecting to the printer • USB 5.1 USB The printer connects to the computer with a universal serial bus (USB) cable. For instructions about connecting the printer with a USB cable, see the setup poster that came with the printer.
6 Printing photos Select the type of photograph that you want to print: Large photo with a white border Small photo with a white border Small borderless photo Enhancing your photos Learn how to enhance your photographs by using the printer photo printing features .
Description Use the Digital Photography panel to set these options: 1. Options Menu : Select from the following options: • Digital Flash : Lighten dark images. Click Automatic to allow the printer driver to automatically balance lightness and darkness.
The 4800 x 1200 optimized dpi print mode is the highest quality resolution for this printer. When 4800 x 1200 optimized dpi is selected in the printer driver, the tri-color print cartridge prints in the 4800 x 1200 optimized dpi mode (up to 4800 x 1200 optimized dpi color and 1200-input dpi).
The photo print cartridge can be purchased separately if it is not included with your product. Installing the photo print cartridge To install the photo print cartridge, remove the black print cartridge from the printer, and then install the photo print cartridge in the compartment on the right of the print cartridge cradle.
3. Verify that ColorSmart/sRGB is selected in the Image drop-down list. 4. Adjust the Saturation , Brightness , and Color tone to affect how overall colors are printed.
3. In the Image drop-down list, click Grayscale . 4. Click the High Quality option. 5. Select any other print settings that you want, and then click Print . 6.7 Storing and handling photo paper Follow these instructions to maintain the quality of your HP brand photo paper.
6.8 Saving money when printing photos HP Everyday Photo Paper To save money and ink when printing photos, use HP Everyday Photo Paper, Semi- gloss and set the Print quality to Normal . HP Everyday Photo Paper, Semi-gloss is designed to create quality photos with less ink.
4. Place the photo paper with the side to be printed on facing down and the short edge pointing towards the printer, in the right side of the tray. If you are using a photo paper that has a tear-off tab, verify that the tab is pointing away from the printer in the In tray.
When you print on 4 x 6 inch photo paper without tear-off tabs, the printout is borderless on three sides and has a border on the bottom. 6.10 Small photos with a white border Guidelines • For high-quality results, use a photo print cartridge in combination with the tri- color print cartridge.
Preparing to print 1. Raise the printer cover. 2. Slide the paper guide to the left. 3. Raise the Out tray. 4. Place the photo paper, with the side to be printed on facing down and the short edge pointing towards the printer, in the right side of the In tray.
6.11 Large photos with a white border Guidelines • For high-quality results, use a photo print cartridge in combination with the tri- color print cartridge. • For maximum fade resistance, use HP Premium Plus Photo Paper and install a photo print cartridge in the printer.
• Orientation : The appropriate orientation 2. Click OK . 3. Open the Print dialog box. 4. Select the Paper Type/Quality panel, and then select the following settings: • Paper Type : Select Photo paper , and then click the appropriate photo paper type.
7 Printing other documents E-mail Letters Documents Envelopes Brochures Greeting cards Transparencies Labels Index cards Booklets Posters Iron-on Transfers Printing tips Minimize your cost and effort while maximizing the quality of your printouts using these printing tips .
4. Place paper with the side to be printed on facing down in the In tray, and then push the paper into the printer until it stops. 5. Lower the Out tray. 6. Slide the paper guide firmly against the edge of the paper. 7. Lower the printer cover. Printing 1.
4. Place the paper with the side to be printed on facing down in the In tray, and then push the paper into the printer until it stops. Note: If you are using letterhead, verify that letterhead is facing down and towards the interior of the printer. 5.
2. Slide the paper width guide to the left. 3. Raise the Out tray. 4. Place the paper with the side to be printed on facing down in the In tray, and then push the paper into the printer until it stops. 5. Lower the Out tray. 6. Slide the paper guide firmly against the edge of the paper.
• Do not exceed the In-tray capacity: Up to 10 envelopes. Preparing to print 1. Raise the printer cover. 2. Slide the paper guide to the left. 3. Raise the Out tray. 4. Place the envelopes, with the side to be printed on facing down and the flap to the left, in the In tray and to the right.
• Do not exceed the In-tray capacity: Up to 30 sheets. Preparing to print 1. Raise the printer cover. 2. Slide the paper width guide to the left. 3. Raise the Out tray. 4. Place brochure paper with the side to be printed on facing down in the In tray, and then push the paper into the printer until it stops.
• Do not exceed the In-tray capacity: Up to 20 cards. Preparing to print 1. Raise the printer cover. 2. Slide the paper guide to the left. 3. Raise the Out tray.
• Do not exceed the In-tray capacity: Up to 30 transparencies. Preparing to print 1. Raise the printer cover. 2. Slide the paper guide to the left. 3. Raise the Out tray. 4. Place the transparencies with the side to be printed on facing down, and the adhesive strip facing up and toward the printer, in the In tray.
7.8 Labels Guidelines • Use only labels that are designed specifically for inkjet printers. • Use only full sheets of labels. • Verify that the labels are not sticky, wrinkled, or pulling away from the protective backing. • Do not exceed the In-tray capacity: Up to 20 sheets of labels (use only letter- size or A4-size sheets).
• Paper Type : The appropriate paper type • Print Quality : Normal , Best , or Maximum dpi 4. Select any other print settings that you want, and then click Print . 7.9 Index cards and other small media Guidelines • Use only cards and small media that meet the printer's paper-size specifications.
2. Open the Print dialog box. 3. Select the Paper Type/Quality panel, and then specify the following settings: • Paper Type : The appropriate paper type • Print Quality : Normal , Best , or Maximum dpi 4. Select any other print settings that you want, and then click Print .
5. Lower the Out tray. 6. Slide the paper guide firmly against the edge of the paper. 7. Lower the printer cover. Printing To print a booklet, follow these steps: 1. Open the Print dialog box. 2. Select the Layout panel. 3. In the menu, click Booklet .
6. Select any other printer setting that you want, and then click Print . 7. When prompted, reload the printed pages in the In tray as shown below. 8. Click Continue to finish printing the booklet. 7.11 Posters Guidelines • After the sections of a poster have been printed, trim the edges of the sheets, and then tape the sheets together.
5. Lower the Out tray. 6. Slide the paper guide firmly against the edge of paper. 7. Lower the printer cover. Printing 1. If necessary, open the Page Setup dialog box and set the paper size and orientation options.
• Do not exceed the In-tray capacity: Up to 20 transfer papers. Preparing to print 1. Raise the printer cover. 2. Slide the paper guide to the left. 3. Raise the Out tray. 4. Place the iron-on transfer paper, with the side to be printed on facing down, in the In tray, and then push the paper into the printer until it stops.
• Paper Type : The appropriate paper type. Consult the instructions that came with your iron-on transfer paper. • Print Quality : Normal , Best , or Maximum dpi .
8 Printing tips Save time • Print from back to front . • Print collated copies . Save money • Print a two-sided document . • Print multiple pages on a single sheet of paper . • Use HP Everyday Photo Paper, Semi-gloss to save money and ink when printing photos.
3. Select one of the following options for the Print Order : • Front to back : Prints the first page of the document first. • Back to front : Prints the first page of the document last. This is the appropriate setting for most print jobs. 4. Select any other print settings that you want, and then click Print .
3. In the Copies box, type the number of copies that you want to print. 4. Select the Collated check box. 5. Select any other print settings that you want, and then click Print . 8.3 Manual two-sided printing Follow these instructions to print a two-sided document: 1.
5. Select Print Both Sides , and then select Manual . 6. Select the appropriate binding: Book binding Tablet binding 7. Select any other print settings that you want, and then click Print . The printer automatically prints odd-numbered pages first. 8.
• Tablet binding with portrait orientation : Reload the paper as shown below: • Tablet binding with landscape orientation : Reload the paper as shown below: 8.4 Printing multiple pages on a single sheet of paper The printer software allows you to print multiple pages of a document on a single sheet of paper.
3. In the drop-down list, click Multiple Pages Per Sheet . 4. In the Pages per Sheet drop-down list, select the number of pages that you want to appear on each sheet of paper. 5. If you want a border to appear around each page image that is printed on the sheet of paper, select the Print Borders check box.
3. In the Paper Type drop-down list, click the specific paper type. 4. Select any other print settings that you want, and then click Print . 8.6 Selecting a print quality Follow these steps to select a print quality from the printer software: 1. Open the Print dialog box.
2. In the Scaling (%) box, type the percentage by which you want to shrink or enlarge the document. • Type a number from 25 to 99 to reduce a document image. • Type a number from 101 to 400 to enlarge a document image. 3. Click OK , and then print the document.
9 Printer software • Print settings • Page Setup dialog box • Print dialog box • Managing the printer • Viewing and changing the status of a print job • Printing from the computer desktop 9.1 Print settings The printer is controlled by software that is installed on your computer.
You can use the Page Setup dialog box to do the following tasks: • Set the paper size for a document. • Resize a document. • Specify the document orientation. 9.3 Print dialog box Use the Print dialog box to modify print settings for the document that you are printing.
• Choosing the printer • Setting the printer as your default printer • Checking the status of the printer Choosing the printer Follow these steps to choose the printer: 1. Select Chooser from the Apple menu. 2. Click the HP printer icon on the left side of the Chooser dialog box.
• Click the control strip printer icon, and then select the printer name. • Click the desktop printer icon, and then click Set Default Printer in the Printing menu. Checking the status of the printer The printer desktop icon shows you the status of the printer: Icon Meaning Printer is idle and set as the default printer.
1. Control Buttons : Select a print job in the print queue, and then click one of the following buttons to control printing: Pause a print job. Restart printing. Set the print time. Delete a print job. 2. Column Titles : Click a column title to sort print jobs.
• Select the icons for the documents that you want to print, click File , and then click Print . Select the options that you want from the Print dialog box, and then click Print .
10 Maintenance • Installing print cartridges • Aligning print cartridges • Calibrating color • Automatically cleaning print cartridges • Manually cleaning print cartridges • Printing a test page • View estimated ink levels • Removing ink from skin and clothing • Maintaining print cartridges • Using the HP Inkjet Toolbox 10.
1. Selection number label • Printer documentation: For a list of print cartridge selection numbers, see the reference guide that came with the printer. • HP Inkjet Toolbox: Open the HP Inkjet Toolbox , and then select the Supplies panel. If a print cartridge runs out of ink, the printer can operate in the ink-backup mode .
1. Press the Power button. 2. Lift the printer cover. 3. Push down on the print cartridge. 4. Slide the print cartridge out of the cradle. 4. Remove the replacement print cartridge from its packaging and carefully remove the plastic tape. Hold the print cartridge so that the copper strip is on the bottom and facing toward the printer.
1. Ink nozzles 2. Copper contacts 5. Slide the print cartridge firmly into the cradle at a slight upward angle until you feel resistance. 6. Push the cartridge into the cradle. You hear a snap when the print cartridge is correctly positioned. 7. Close the printer cover.
10.2 Aligning print cartridges After installing a print cartridge, align the print cartridges to ensure the best print quality. To calibrate the print cartridges: 1. Load letter-size or A4-size plain white paper in the In tray. 2. Open the HP Inkjet Toolbox .
10.5 Manually cleaning print cartridges If the printer is used in a dusty environment, a small amount of debris might accumulate inside the case. This debris can include dust, hair, or carpet or clothing fibers. When debris gets on the print cartridges and cradle, ink streaks and smudges might appear on printed pages.
2. Wipe the face and edges of the first print cartridge with the cotton swab. Caution: Do not wipe the nozzle plate. Touching the ink nozzles will result in clogs, ink failure, and bad electrical connections. 1. Nozzle plate 2. Face and edges of print cartridge 3.
7. Connect the power cord to the back of the printer. 8. Print a test page . 9. Repeat the cleaning procedure if ink streaks continue to appear on printed pages. 10.6 Printing a test page Follow these steps to print a test page: 1. Open the HP Inkjet Toolbox .
• Do not remove the plastic tape covering the ink nozzles until you are ready to install the print cartridge in the printer. If the plastic tape has been removed from the print cartridge, do not attempt to reattach it. Reattaching the tape damages the print cartridge.
10.10 Using the HP Inkjet Toolbox The HP Inkjet Toolbox contains tools to calibrate the printer, clean the print cartridges, print a test page, and find Web site support information. Opening the HP Inkjet Toolbox 1. Double-click the Macintosh HD icon on the desktop.
• Calibrate : Calibrates the print cartridges. • Calibrate Color : Adjusts color to correct problems with tint. • Supplies : Provides print cartridge selection numbers. • Support : Provides access to the HP Web site where you can find support for the printer and information about HP products and supplies.
11 Troubleshooting • Printer is not printing • Paper jam • Paper problems • Print quality is poor • Document is misprinted • Photos are not printing correctly • Borderless printing problems • Error messages • Printer lights are on or flashing • Document prints slowly • If you continue to have problems 11.
2. Wait approximately 10 seconds. 3. Reconnect the power cord. 4. Press the Power button to turn on the printer. If the printer still does not turn on, try the following solutions: • Plug the printer into a different electrical outlet. • Plug the printer directly into an electrical outlet rather than into a surge protector.
7. Reload paper in the In tray. 8. Reconnect the power cord and USB cable. 9. Press the Power button to turn on the printer. 10. Reprint the document. 11.3 Paper problems Printer prints on multiple sheets at once Paper weight The printer might print on multiple sheets of paper at once if the paper is under the recommended paper weight.
11.4 Print quality is poor Streaks and missing lines If your printed pages are missing lines or dots, or if streaks appear, the print cartridges might be low on ink or might need to be cleaned . Print is faded • Verify that neither of the print cartridges is low on ink .
2. Select the Ink panel. 3. Move the Ink Density slider toward Light or Heavy . 4. Click Print . 11.5 Document is misprinted Text and images are misaligned If the text and images on your printouts are misaligned, then align the print cartridges. Document is printed off-center or at an angle 1.
Change the appropriate print settings within the software application to match the settings on the Print or Page Setup dialog boxes. 11.6 Photos are not printing correctly Check the paper tray 1. Place the photo paper in the In tray with the side to be printed on facing down.
11.7 Borderless printing problems Guidelines When printing borderless printouts, follow these guidelines: • Open the file in a software application and assign the image size. Ensure that the size corresponds to the paper size on which you want to print the image.
Fading occurs near the edges of a printout Try the following: • Install a photo print cartridge in the printer. • Rotate the image 180 degrees. Streaks appear in a light portion of a printout Try the following: • Install a photo print cartridge in the printer.
Image is printed at an angle Follow these steps if the image is printed at an angle: 1. Remove all paper from the paper tray. 2. Load the photo paper correctly in the paper tray. 3. Verify that the paper guide fits firmly against the edge of the paper.
If the border appears above the tear-off tab, then align the print cartridges . 11.8 Power light is flashing • If the Power light is on , the printer is either printing or ready to print. • If the Power light is off , the printer is off. • If the Power light is flashing , see the following information.
1. Power light What the flashing light means The Power light can flash for several reasons: • The printer cover is open. • The printer is out of paper. • There is a problem with the printer, such as a paper jam or a problem with a print cartridge.
Computer does not meet system requirements If your computer does not have enough RAM or does not have a large amount of free space on the hard drive, then the printer processing time will be longer. 1. Verify that the computer hard disk space, RAM, and processor speed meet the system requirements.
If you receive this error message, ensure the USB cable is not greater than five meters (approximately 16 feet, 5 inches) in length. Connect the printer directly to the USB port on the computer and not to a USB hub. An error message appears while the Power light is flashing Read the error message explaining the problem and its solution.
12 Specifications • Printer specifications • Environmental statement • Print cartridge recovery 12.1 Printer specifications See the reference guide that came with your printer for complete print.
Printer packaging: The packaging materials for this printer have been selected to provide maximum protection for the least cost possible, while attempting to minimize environmental impact and facilitate recycling. The rugged design of the HP Deskjet printer assists in minimizing both packaging materials and damage rates.
Because HP's unique recycling processes are very sensitive to material contamination, we cannot take back and recycle cartridges from other manufacturers. The end products of the recycling process are used in the manufacture of new products, and HP must ensure the composition of the material is consistent.
13 Supplies • Paper • USB cables • Print cartridges Note: The availability of supplies and accessories varies by country/region. 13.1 Paper supplies This list is subject to change. For an updated list, go to HP customer support at www.hp.com/support .
HP Tri-Fold Brochure Paper, Matte Q5543A Letter, 100 sheets HP Premium Inkjet Transparency Film C3828A Letter, 20 sheets C3834A Letter, 50 sheets C3832A A4, 20 sheets C3835A A4, 50 sheets HP Premium Plus Photo Paper, Glossy Q2502A 4x6 in, 60 sheets (U.
Q1935A 10x15 cm, 20 sheets (Japan) HP Premium Plus Photo Paper, Matte Q2506A 4x6 in, 60 sheets (U.S.) Q2507A 10x15 cm, 20 sheets (Europe) Q2508A 10x15 cm, 60 sheets (Europe) C6950A Letter 20 sheets (U.
Q5494A Letter, 100 sheets (U.S.) Q5447A Letter, 120 sheets (U.S.) C6039AC Letter, 15 sheets (Canada) C6979AC Letter, 50 sheets (Canada) Q2519A A4, 20 sheets (Europe) C7040A A4, 50 sheets (Europe) HP Premium Photo Paper, Glossy (with tear-off tab) Q1988A 4x6 in, 20 sheets (U.
HP Everyday Photo Paper, Semi-gloss (with tear-off tab) Q5440A 4x6 in, 100 sheets (U.S.) Q5440AC 4x6 in, 100 sheets (Canada) Q5441A 10x15 cm, 100 sheets (Europe) Q5442A 10x15 cm, 100 sheets (Asia Pacific) HP Everyday Photo Paper, Semi-gloss Q5498A Letter, 25 sheets (U.
HP Textured Greeting Cards, Ivory, Half-Fold C6828A 20 sheets HP Textured Greeting Cards, Cream, Half-Fold C6829A 20 sheets HP Textured Greeting Cards, White, Half-Fold C7019A 20 sheets HP Linen Greet.
Index A acknowledgements aligning print cartridges B borderless photos border appears buttons Power Print Cancel C cleaning print cartridges manually collated copies color calibration color settings c.
I In tray index cards ink-backup mode ink, removing ink from skin and clothing L light flashing power M maintenance manually cleaning the print cartridges maximum dpi N notices O orientation Out tray .
enhancing large photos with a border maximum dpi small photos with a border storing photo paper photos, printing Power button Print Cancel button print cartridges aligning black print cartridge calibr.
documents e-mail envelopes greeting cards index cards iron-on transfers labels letters multiple pages on single sheet photos posters selecting a paper type transparencies two-sided printing, manual wi.
document is printed off-center error messages paper jam parts of the document are printed in the wrong place parts of the document are missing print is faded printer does not turn on printer is not pr.
An important point after buying a device HP (Hewlett-Packard) 3840 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
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