Instruction/ maintenance manual of the product 3820 series HP (Hewlett-Packard)
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hp deskj et 3 8 20 se r ies re ference guide .
ii English Edition 1 January 2002 notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this ma terial, including, but not limited to, the implied warranties of merchantabil ity and fitness for a particular purpose.
English iii r efer ence guide introducing the hp deskjet 3820 series printer . . . . . . . . . . . . . . . . . . . . . . . . 1 what’s in the box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 connectivity . .
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English 1 intr oduc ing the hp d eskjet 3 8 20 ser ies printer wha t ’s in t he bo x Thank you for buying an hp deskjet 3820 series printer! Your printer box contains the following items: 1. printer 2. setup posters 3. this reference guide 4. printer software CD 5.
2 English finding inf ormation Several documents are included with the HP pr inter. They provide instructions on how to install the printer software, operate the printer, and find help. see... for information about... platform CD Begin with the printer software CD to setup the printer and install the printer software.
English 3 v ie wing th e ons c r een user’s guide The onscreen user’s guide provides instructions for using the HP printer. Information is also provided to help you solve pr inter problems that may occur. Wi nd o ws When you install the printer software, the onscreen user’s guide is installed automatically.
4 English Mac in t os h Adobe Acrobat Reader 4.0 or later is required to view the user’s guide on Macintosh computers. If you do not have Ac r obat Reader , install it f ro m the print er soft war e CD . To open the user’s guide : 1. Insert the pr inter softw are CD int o the comput er’s CD-R OM dr iv e .
English 5 but t ons and lights The printer buttons let you turn the printer on and off, cancel a print job, or resume printing. The lights give you visual cu es about the status of the printer. 1. Cancel button 2. Print Cartridge Status symbol and light 3.
6 English pr int car tridges using print cartridges The printer uses these print cartridges: For more informations, see these sections in the onscreen user’s guide : • “ r eplacing pr int cartr .
English 7 installation tr oubl eshooting Wi nd o ws Use the information in this section if you have problems setting up your HP printer. If you need help after the printer is set up, see the onscreen user’s guide in the Printer Assistant. See “accessing the user’s guide ” on page 3 of this reference guide for instructions.
8 English installation tr oubl eshooting , continued Wi nd o ws , c on ti nu ed possible causes... to sol ve the problem ... The printer software did not install correctly. what is the problem? • There may be a conflict with a virus protection program or other software programs.
English 9 installation tr oubl eshooting , continued Wi nd o ws US B Use the information in this section if you have problems setting up your HP printer. If you need help after the printer is set up, see the onscreen user’s guide. The computer cannot find the printer driver.
10 English installation tr oubl eshooting , continued W indo ws USB , continued You may not be using Windows 98, Me, 2000, or XP. possible causes... to sol ve the problem... I set up the printer before inserting the CD, and connected a USB cable between the printer and my computer.
English 11 installation tr oubl eshooting , continued W indo ws USB , continued what is the problem? possible causes... Uninstall the software, then reinstall it. 1. Do one of the following: • Insert the CD-ROM into the CD-ROM drive, and select Remove printer software .
12 English installation tr oubl eshooting , continued W indo ws USB , continued When I connect a USB cable between the printer and my computer, an “Unknown Device” message appears. • Static electricity has built up in the cable between the printer and your computer.
English 13 contac ting hp customer care center HP Customer Care Center provides expert advice on using your HP printer or solving problems with your printer. support process The HP support process works most effectively if you look for help in the following order: 1.
14 English hp suppor t b y phone HP provides telephone support free of charge during the printer’s free phone support period. free phone support period The list below shows the free phone support period for your country/region. Standard phone company charges apply.
English 15 support phone numbers If you need help solving a problem, contact HP support using one of the phone numbers in the table below.For the most up-to-date list of phone numbers for your country/region, refer to HP’s Website: http://www.hp.com/cpso-support/guide/ psd/expectations.
16 English after th e fr ee phone suppor t peri od After the free phone support period, contact your HP dealer or call the support phone number for your country/region to discover the available support options. See “support phone numbers” on page 15.
English 17 hp pr inter limited war ranty statement A. e xtent of limited w arranty Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer.
18 English B. limitations o f warr anty TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH .
English 19 pr oduc t specifications black text pr int speed Draft: Up to 12 pages per minute Normal: Up to 6.5 pages per minute Best: Up to 3 pages per minute mix ed te xt with color graphics print speed* Draft: Up to 10 pages per minute Normal: Up to 4.
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An important point after buying a device HP (Hewlett-Packard) 3820 series (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought HP (Hewlett-Packard) 3820 series yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data HP (Hewlett-Packard) 3820 series - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, HP (Hewlett-Packard) 3820 series you will learn all the available features of the product, as well as information on its operation. The information that you get HP (Hewlett-Packard) 3820 series will certainly help you make a decision on the purchase.
If you already are a holder of HP (Hewlett-Packard) 3820 series, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime HP (Hewlett-Packard) 3820 series.
However, one of the most important roles played by the user manual is to help in solving problems with HP (Hewlett-Packard) 3820 series. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device HP (Hewlett-Packard) 3820 series along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
