Instruction/ maintenance manual of the product 3740 series printer HP (Hewlett-Packard)
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1 HP Deskjet 3740 series printer To find an answer to a question, select one of the following topics: • Notices • Special features • Getting started • Connecting to the printer • Printing ph.
2 Notices • Notices and acknowledgements • Terms and conventions 2.1 Notices and acknowledgements Hewlett-Packard company notices Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
Caution: Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. A Warning indicates possible harm to you or to others. For example: Warning: Keep both new and used print cartridges out of the reach of children.
3 Special features Congratulations! You have purchased an HP Deskjet printer that is equipped with several exciting features: • User friendly : Easy to install and operate. • Borderless printing : Print 4 x 6 inch photos to the edges of the paper by using the borderless printing feature.
4 Getting started For an overview of the printer features, see the printer features page. Click the appropriate topic for a description of a printer feature: • Power button and light • Paper tray • Print cartridges • Ink-backup mode 4.1 Printer features The printer has several features to make printing easier and more efficient.
1. Print cartridges 1. USB port 4.2 Power button and light The Power button turns the printer on and off. It can take a few seconds for the printer to turn on after you press the Power button. The light on the Power button flashes when the printer is processing a job.
Caution: Always use the Power button to turn the printer on and off. Using a power strip, a surge protector, or a wall-mounted switch to turn the printer on and off can cause printer failure. 4.3 Paper tray The fold-out paper tray holds paper and other media to be printed.
Using the paper tray Print on different sizes of media by sliding the paper guide to the right or to the left. The printer deposits printed pages on the top of the paper tray. Note: The print cartridges must be installed before printing. 4.4 Print cartridges Two print cartridges are available for use with the printer.
Replacing print cartridges When buying print cartridges, look for the print cartridge selection number. You can find the selection number in these places: • Selection number label: Look at the label on the print cartridge that you are replacing.
Installed print cartridge Result Black print cartridge. Colors are printed as grayscale. Tri-color print cartridge. Colors print but black is grayed and is not a true black. Exiting ink-backup mode Install two print cartridges in the printer to exit the ink-backup mode.
5 Connecting to the printer • USB 5.1 USB The printer connects to the computer with a universal serial bus (USB) cable. For instructions about connecting the printer with a USB cable, see the setup poster that came with the printer.
6 Printing photos Select the type of photograph that you want to print: Large photo with a white border Small photo with a white border Small borderless photo Enhancing your photos Learn how to enhance your photographs by using the printer's photo printing features .
Description Use the Digital Photography panel to set these options: 1. Options Menu : Select from the following options: • Digital Flash : Lighten dark images. Click Automatic to allow the printer driver to automatically balance lightness and darkness.
The 4800 x 1200 optimized dpi print mode is the highest quality resolution for this printer. When 4800 x 1200 optimized dpi is selected in the printer driver, the tri-color print cartridge prints in the 4800 x 1200 optimized dpi mode (up to 4800 x 1200 optimized dpi color and 1200-input dpi).
3. In the Image drop-down list, click Grayscale . 4. Click the High Quality option. 5. Select any other print settings that you want, and then click Print . 6.5 Storing and handling photo paper Follow these instructions to maintain the quality of your HP brand photo paper.
6.6 Saving money when printing photos HP Everyday Photo Paper To save money and ink when printing photos, use HP Everyday Photo Paper, Semi- gloss and set the Print quality to Normal . HP Everyday Photo Paper, Semi-gloss is designed to create quality photos with less ink.
• Paper Size : The appropriate paper size • Orientation : The appropriate orientation 2. Click OK . 3. Open the Print dialog box. 4. Select the Paper Type/Quality panel, and then select the following settings: • Paper Type : Scroll down and select Photo paper , and then click the appropriate paper type.
• Paper Size : The appropriate paper size • Orientation : The appropriate orientation 2. Click OK . 3. Open the Print dialog box. 4. Select the Paper Type/Quality panel, and then select the following settings: • Paper Type : Scroll down and select Photo paper , and then click the appropriate paper type.
3. Slide the paper guide firmly against the edge of the paper. Printing 1. Open the Page Setup dialog box, and then select the following settings: • Paper Size : The appropriate borderless paper size • Orientation : The appropriate orientation 2. Click OK .
HP Deskjet 3740 series printer User's Guide 20.
7 Printing other documents E-mail Letters Documents Envelopes Labels Brochures Greeting cards Transparencies Index cards Iron-on transfers Printing tips Minimize your cost and effort while maximizing the quality of your printouts by using these printing tips .
3. Slide the paper guide firmly against the edge of the paper. Printing 1. If necessary, open the Page Setup dialog box and set the paper size and orientation options.
3. Slide the paper guide firmly against the edge of the paper. Printing 1. If necessary, open the Page Setup dialog box and set the paper size and orientation options.
• Print Quality : Normal or Best 4. Select any other print settings that you want, and then click Print . 7.4 Envelopes Guidelines • Avoid using envelopes that have the following features: • Hav.
7.5 Labels Guidelines • Use only labels that are designed specifically for inkjet printers. • Use only full sheets of labels. • Verify that the labels are not sticky, wrinkled, or pulling away from the protective backing. • Do not exceed the paper tray capacity: Up to 15 sheets of labels (use only letter- size or A4-size sheets).
7.6 Brochures Guidelines • For great results, use HP Brochure & Flyer Paper. • Do not exceed the paper tray capacity: Up to 30 sheets. Preparing to print 1. Slide the paper guide to the left. 2. Place the paper with the side to be printed on facing down in the tray, and then push it into the printer until it stops.
Preparing to print 1. Slide the paper guide to the left. 2. Fan the edges of the greeting cards to separate them, and then align the edges. 3. Place the greeting cards, with the side to be printed on facing down, in the paper tray. Push the cards into the printer until they stop.
3. Carefully push the transparencies into the printer until they stop so that none of the adhesive strips catch on one another. 4. Slide the paper guide firmly against the edge of the transparencies. Printing 1. If necessary, open the Page Setup dialog box and set the paper size, scaling, or orientation options.
3. Slide the paper guide firmly against the edge of the paper. Printing 1. Open the Page Setup dialog box, and then select the following settings: • Paper Size : The appropriate paper size Note: To print a borderless card, click the borderless photo size that matches the card size.
• Do not exceed the paper tray capacity: Up to 10 iron-on transfer papers. Preparing to print 1. Slide the paper guide to the left. 2. Place the iron-on transfer paper, with the side to be printed on facing down, in the paper tray, pushing the paper into the printer until it stops.
8 Printing tips Save time • Print from back to front . • Print collated copies . Save money • Use HP Everyday Photo Paper to save money and ink when printing photos. Enhance the quality of printouts • Select the correct paper type . • Select the correct print quality .
• Back to front : Prints the first page of the document last. This is the appropriate setting for most print jobs. 4. Select any other print settings that you want, and then click Print .
1. Open the Print dialog box. 2. Select the Paper Type/Quality panel. 3. In the Paper Type drop-down list, click the specific paper type. 4. Select any other print settings that you want, and then click Print . 8.4 Selecting a print quality Follow these steps to select a print quality from the printer software: 1.
• FastDraft : Prints at the fastest printing speed. • Fast Normal : Prints more quickly than the Normal mode and at a higher print quality than FastDraft. • Normal : Provides the best balance between print quality and speed. This is the appropriate setting for most documents.
9 Printer software • Print settings • Page Setup dialog box • Print dialog box • Managing the printer • Viewing and changing the status of a print job • Printing from the computer desktop 9.1 Print settings The printer is controlled by software that is installed on your computer.
You can use the Page Setup dialog box to do the following tasks: • Set the paper size for a document. • Resize a document. • Specify the document orientation. 9.3 Print dialog box Use the Print dialog box to modify print settings for the document that you are printing.
Use the menu and buttons for these functions: 1. Panel Menu : Toggles between print setting panels and an application-specific panel. 2. Default : Select one of the following options: • Save Settings : Save the current print settings without printing the document.
4. Close the Chooser . Setting the printer as your default printer Setting the printer as your computer's default printer will automatically route all print jobs to the printer. You can select another printer for a particular document; however, switching printers might affect a document's formatting and pagination.
9.5 Viewing and changing the status of a print job When printing a document with background printing, use the Print Status dialog box to see the status of the document as it is printing. Opening the Print Status dialog box Double-click the HP printer icon on the desktop to open the Print Status dialog box.
9.6 Printing from the computer desktop Desktop printing is useful when you want to print a number of documents at the same time or print a document that is formatted for a particular printer. Use one of the following methods to print from the desktop: • Drag the icons for the documents that you want to print to the printer icon on the desktop.
10 Maintenance • Installing print cartridges • Aligning print cartridges • Automatically cleaning print cartridges • Manually cleaning print cartridges • Printing a test page • View estima.
1. Selection number label • Printer documentation: For a list of print cartridge selection numbers, see the reference guide that came with the printer. • HP Inkjet Toolbox: Open the HP Inkjet Toolbox , and then select the Supplies panel. If a print cartridge runs out of ink, the printer can operate in the ink-backup mode .
1. Press the Power button. 2. Lift the printer cover. 3. Push down on the print cartridge. 4. Slide the print cartridge out of the cradle. 4. Remove the replacement print cartridge from its packaging and carefully remove the plastic tape. Hold the print cartridge so that the copper strip is on the bottom and facing toward the printer.
1. Ink nozzles 2. Copper contacts 5. Slide the print cartridge firmly into the cradle at a slight upward angle until you feel resistance. 6. Push the cartridge into the cradle. You hear a snap when the print cartridge is correctly positioned. 7. Close the printer cover.
10.2 Aligning print cartridges The printer automatically aligns the print cartridges after a new print cartridge is installed. You can also align the print cartridges at other times to ensure optimal print quality. To calibrate the print cartridges: 1.
Preparing to clean 1. Press the Power button to turn on the printer, and then raise the printer cover. The cradle moves to the center of the printer. 2. Disconnect the power cord from the back of the printer. 3. Remove the print cartridges and place them on a piece of paper with the nozzle plate facing up.
1. Nozzle plate 2. Face and edges of print cartridge 3. Inspect the face and edges of the print cartridge for fibers. Repeat steps 1 and 2 if fibers are still present. 4. Repeat steps 1 through 3 for the second cartridge. 5. Wipe the underside of the print cartridge cradle walls with clean, moistened cotton swabs.
9. Repeat the cleaning procedure if ink streaks continue to appear on printed pages. 10.5 Printing a test page Follow these steps to print a test page: 1. Open the HP Inkjet Toolbox . 2. Select the Test panel. 3. Click the Print a test page button, and then follow the onscreen instructions.
• Do not remove the plastic tape covering the ink nozzles until you are ready to install the print cartridge in the printer. If the plastic tape has been removed from the print cartridge, do not attempt to reattach it. Reattaching the tape damages the print cartridge.
HP Inkjet Toolbox panels Select the appropriate panel to view HP Inkjet Toolbox options: • WOW! : Prints a sample page to view the output quality of the printer. • Test : Prints a test page to confirm communication with printer. • Clean : Cleans the print cartridges.
11 Troubleshooting • Printer is not printing • Paper jam • Paper problems • Print quality is poor • Document is misprinted • Photos are not printing correctly • Borderless printing problems • Error messages • Power light is flashing • Document prints slowly • If you continue to have problems 11.
If the printer does not turn on The printer might have drawn too much power. 1. Disconnect the power cord from the electrical outlet. 2. Wait approximately 10 seconds.
4. Remove the paper jam from the back of the printer, and then replace the rear access door. 5. Reload paper in the paper tray. 6. Reprint the document. 11.3 Paper problems Printer prints on multiple sheets at once Paper weight The printer might print on multiple sheets of paper at once if the paper is under the recommended paper weight.
11.4 Print quality is poor Streaks and missing lines If your printed pages are missing lines or dots or if streaks appear, the print cartridges may be low on ink or may need to be cleaned . Print is faded 1. Verify that neither of the print cartridges is low on ink .
• The print cartridges might be out of ink . Replace one or both empty print cartridges. 11.5 Document is misprinted Text and images are misaligned If the text and images on your printouts are misaligned, then align the print cartridges. Document is printed off-center or at an angle 1.
11.6 Photos are not printing correctly Check the paper tray 1. Verify that the photo paper is placed in the paper tray with the side to be printed on facing down. 2. Slide the paper forward until it stops. 3. Slide the paper guide firmly against the edge of the paper.
Edge of the photograph is faded Verify that the photo paper is not curled. If the photo paper is curled, place the paper in a plastic bag and gently bend it the opposite direction of the curl until the paper lies flat. If the problem persists, use photo paper that is not curled.
For small photo paper If the printout has an unwanted border, then try the following solutions: • Align the print cartridges . • Verify that the software application you are using supports borderless printing. For small photo paper with a tear-off tab If the border appears below the tear-off tab, then remove the tab.
11.8 Error messages Out of paper message Follow the appropriate steps for the condition that exists. If the paper tray is loaded 1. Verify the following: • A sufficient amount of paper is loaded in the paper tray (at least ten sheets). • The paper tray is not overly full.
An error message appears while the Power light is flashing Read the error message explaining the problem and its solution. For more information, see Power light is flashing . 11.9 Power light is flashing • If the Power light is on , the printer is either printing or ready to print.
Multiple software applications are open The computer does not have sufficient resources for the printer to print at its optimum speed. To increase printer speed, close all unnecessary software programs when printing.
12 Specifications • Printer specifications • Environmental statement • Print cartridge recovery 12.1 Printer specifications See the reference guide that came with your printer for complete print.
Printer packaging: The packaging materials for this printer have been selected to provide maximum protection for the least cost possible, while attempting to minimize environmental impact and facilitate recycling. The rugged design of the HP Deskjet printer assists in minimizing both packaging materials and damage rates.
Because HP's unique recycling processes are very sensitive to material contamination, we cannot take back and recycle cartridges from other manufacturers. The end products of the recycling process are used in the manufacture of new products, and HP must ensure the composition of the material is consistent.
13 Supplies • Paper • USB cables • Print cartridges Note: The availability of supplies and accessories varies by country/region. 13.1 Paper supplies This list is subject to change. For an updated list, go to HP customer support at www.hp.com/support .
HP Tri-Fold Brochure Paper, Matte Q5543A Letter, 100 sheets HP Premium Inkjet Transparency Film C3828A Letter, 20 sheets C3834A Letter, 50 sheets C3832A A4, 20 sheets C3835A A4, 50 sheets HP Premium Plus Photo Paper, Glossy Q2502A 4x6 in, 60 sheets (U.
Q1935A 10x15 cm, 20 sheets (Japan) HP Premium Plus Photo Paper, Matte Q2506A 4x6 in, 60 sheets (U.S.) Q2507A 10x15 cm, 20 sheets (Europe) Q2508A 10x15 cm, 60 sheets (Europe) C6950A Letter 20 sheets (U.
Q5494A Letter, 100 sheets (U.S.) Q5447A Letter, 120 sheets (U.S.) C6039AC Letter, 15 sheets (Canada) C6979AC Letter, 50 sheets (Canada) Q2519A A4, 20 sheets (Europe) C7040A A4, 50 sheets (Europe) HP Premium Photo Paper, Glossy (with tear-off tab) Q1988A 4x6 in, 20 sheets (U.
HP Everyday Photo Paper, Semi-gloss (with tear-off tab) Q5440A 4x6 in, 100 sheets (U.S.) Q5440AC 4x6 in, 100 sheets (Canada) Q5441A 10x15 cm, 100 sheets (Europe) Q5442A 10x15 cm, 100 sheets (Asia Pacific) HP Everyday Photo Paper, Semi-gloss Q5498A Letter, 25 sheets (U.
HP Textured Greeting Cards, Ivory, Half-Fold C6828A 20 sheets HP Textured Greeting Cards, Cream, Half-Fold C6829A 20 sheets HP Textured Greeting Cards, White, Half-Fold C7019A 20 sheets HP Linen Greet.
Index A acknowledgements Align button aligning print cartridges B borderless photos border appears C cards index cleaning print cartridges manually collated copies contrast enhancement conventions D d.
ink-backup mode ink, removing ink from skin and clothing L light flashing M maintenance manually cleaning the print cartridges maximum dpi N notices O orientation P page size paper jam paper supplies .
align black print cartridge cleaning automatically cleaning manually installing maintaining recovery recycling replacing storing tri-color print cartridge print job status print order print quality pr.
R recycling about print cartridges removing ink from skin and clothing replacing print cartridges resizing documents S scaling setting printer as default printer sharpness SmartFocus smoothing special.
U USB cable part number HP Deskjet 3740 series printer User's Guide 75.
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