Instruction/ maintenance manual of the product 14k020us HP (Hewlett-Packard)
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User Guide.
© Copyright 2012 Hew lett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.
Safety warning notice WARNING! To reduce the possibility of heat-related inju ries or of ove rheating th e computer, do not place the compu ter directly on your lap or o bstruct the computer air ven ts.
iv Safety warning no tice.
Table of contents 1 Start ing righ t ..... ............ ......... ............ ......... ........... .......... ........... .......... ........... ......... ... ........... .......... ......... ..... 1 HP Quick Start (select models only) .............
Conne cting to a local a rea netw ork (L AN) ...... ............. ............. .......... .............. ............. .... 20 4 Enjoying entertainment features . .......... .......... ......... .......... ........... ........ ........... .......... .
Using t he key s ........ ......... ......... ............. .......... ............ ......... ............. .......... ......... .......... ... 37 Using the ac tion key s ........... ........... ............ ......... ............. ............. .....
Cleanin g your co mputer ......... ............ ......... ........... .......... ........... ......... ........... ......... ............ . .......... ... 51 Cleanin g the di splay, s ides, and co ver .......... ................ ................. ....
12 Specifications ............... ................. ............. ............ ................ .............. ........... .......... .............. ............. ....... 68 Input power ............. ............ ............. ............... ........
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1 Starting right This computer is a powerful tool de signed to enhance your work and entertainment. Read this chapter to learn abou t best practices after setup, fun things to do with your computer, and where to get more HP resources.
● Experience music the wa y the artist in tended, with deep con trolled base and cl ear, pure sound. See Using Beats Audio on pa ge 23 . ● Use the TouchPad a nd the new Windows 8 touch gestures for smo oth control of images and pages of text. See Using TouchPad gestures on page 27 .
More HP resources You have already u sed Setup I nstructions to turn on the computer and locate this guide. To locate product details , how-to informat ion, and more, use th is table. Resource Contents Setup Instructions ● Overview of computer setup and features.
2 Getting to know your computer Finding your hardware an d software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type c , and then select Control Panel . 2. Select System and Security , and then in the System area, click Device Manager .
Right side Component Description (1) SIM slot (select models only) Supports a wi reless subscriber identity module ( SIM). (2) Audio-out (headphone) jack/Audio-in (microphone) jack Connects optional powered stereo speakers, he adphones, earbuds, a headset, or a television audio cable.
Left side Component Description (1) Security cable slot Attaches an option al secur ity cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.
Component Description (6) Hard drive light ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information about HP 3D Dr iveGuard, see Using HP 3D DriveGuard (select models only) on page 50 .
Component Description (1) WWAN antennas (2)* (select models only) Send and receiv e wire less signals to co mmunicate with wireless wide area networks (WWAN).
Top TouchPad Component Description (1) TouchPad zone Reads your finger gestur e to move the pointer or activate items on the screen. (2) Left TouchPad button Functions like the left button of an external mouse. (3) Right TouchPad button Functions like the right button on a n external mouse.
Lights Component Description (1) Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state, which is an energy-saving mode. The computer sh uts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation.
Buttons and speakers Component Description (1) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button briefly t o exit Hi bernat ion.
Keys Component Description (1) esc key Reveals system information when pr essed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with the b key, or the esc key. (3) Windows button Returns you to the Start screen from an open app or the Windows desktop.
Bottom Component Description (1) HP Triple Bass Reflex Subwoofer Provides superior bass sound. (2) Vents (2) Enable airflow to cool internal components. NOTE: The com puter f an star ts up aut omati cally to cool internal components and prevent overheating.
Component (2) Product number (3) Warranty period (4) Model description Have this information ava ilable when yo u contac t sup port. The service la bel is located on the bottom of the computer. ● Regulatory label—Provides regul atory informati on about the computer.
3 Connecting to a network Your computer can tr avel with you wh erever you go. But even at home, you can explor e the globe and access inform ation from millions of we bsites using your computer and a wire d or wireless network connection. This chapter will hel p you get connected to that world.
Using operating system contro ls The Network and Sha ring Center al lows you to set up a connection or netwo rk, connect to a network, manage wireless ne tworks, and diagnose and repair network pro blems. To use operating system controls: 1. From the Start screen, type n , and then select Settings .
As your network grows, additional wirel ess and wi red computers can be connected to the ne twork to access the Internet. For help in setting up your WLAN , see the info rmation provided by yo u r router manufacturer or your ISP.
4. Click Next . If the WLAN is a security-enab led WLAN, you ar e p rompted to enter a security code. Type the code, and then click OK to complete the connection. NOTE: If no WLANs are listed, you may be out of ra nge of a wirele ss router or access point.
To insert a SIM, follow these steps: 1. Shut down the computer. 2. Close the displa y. 3. Disconnect all ext ernal devices connected to the computer. 4. Unplug the p ower cord from the AC outlet. 5. Insert the SIM into the SI M slot, and gently push the SIM i nto the slot until it is firmly seated.
Connecting to a wired network There are 2 kinds of wired conn ections: local area network (LAN) and mo dem connection. A LAN connection use s a network cable and is much faster than a modem connectio n, which uses a telephone cable. Bot h cables are sold sepa rately.
4 Enjoying entertainment features Use your HP comput er as an enterta inment hub to socialize via the webcam, e njoy and mana ge your music, and download and watch movies. Or, to make your comput er an even more powerfu l entertainment center, connect externa l devices like a monitor, projec tor, or TV, or spea kers and headphones.
(5) Audio-out (headphone) ja ck/Audio-in (microphone) jack Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also c onnects an optional he adset microphone. This jack does not suppo rt optional microphone-only devices.
Using audio On your HP computer, you can play music CD s (external optical drive mus t be purchased separately ), download and liste n to music, strea m audio content from the web (inclu ding radio), record audio, or mix a udio and video to create multi media.
Checking the sound To check the audio functions on your computer, follow these ste ps: 1. From the Start screen, type c , and then select Control Panel from the list of applications. 2. Select Hardware and Sound , and th en select Sound . 3. When the Sound wind ow opens, select the Sounds tab.
To see the computer scre en image on a h igh-definit ion TV or monitor, connect the hig h-definition device according to the following instructions. 1. Connect one end of th e HDMI cable to the HDMI port on the compu ter. 2. Connect the other en d of the cable to the high-definition T V or monitor.
Using Intel Wireless Display and Wi reless Music (select models only) Intel® Wireless Display and Wirele ss Music allow you to transmit yo ur computer content wirelessly to your receive/display device, such as HDTV, monitor, projector, game console , Blu-ray player, or DVR, by using an option al wireless adapter (purch ased separately).
5 Navigating using touch gestures, pointing devices and the keyboard Your computer allows navi gation using touch gestures (select mode ls only) in addition to the keyboard and mo use. Touch gestu res can be used on your comp uter TouchPad or on a to uch screen (select models only).
Tapping To make an on-scre en selection, us e the tap fun ction on the T ouchPad. ● Point to an item on the screen , and then tap one fin ger on the TouchPa d zone to make a selection.
Scrolling Scrolling is useful for mo ving up, down, or sideways on a page or image. ● Place two fingers slightly apart on the Touc hPad zone and then drag them up, down, left, or right. Pinching/zooming Pinching and zooming allow you to zoom in or out on images or text.
Rotating (select models only) Rotating allows you to turn i tems such as photos. ● Point to an object, then anchor the forefinger of your left hand in the TouchPad zone. Using yo ur right hand, slide yo ur forefinger in a sw eeping motion from 12 o’clock to 3 o’clock.
Flicking (select models only) Flicking allows you to navigate th rough scr eens or q uickly scroll through d ocuments. ● Place three fingers o n the TouchPad zo ne and f lick you r fingers in a light, quick motion up, down, left or right. Edge swipes Edge swipes allow you to perform ta sks such as changing settin gs and finding o r using apps.
Top-edge swipe The top-edge swipe allows you to access All apps available on the Sta rt screen. IMPORTANT: Wh en an app is active , the top-edg e gesture varies depe nding on th e app. ● Swipe your finger gently from the top edg e to reveal availab le apps.
Using touch screen gestures (select models only) A touch screen computer allows you to control item s on the screen directly with your fingers. TIP: On touch scr een computers, you can perform th e gestures on the screen or on the TouchPad. You can also perfor m on-screen actions with the keyboard and mouse.
Pinching/stretching Pinching and stre tching allows you to zoom out or in on images or text. ● Zoom in by placing two fing ers together on th e display and then move your fingers apa rt. ● Zoom out by placing two fingers ap art on the displ ay and then move yo ur fingers together.
Edge swipes With edge swipes you can perf orm tasks such as changing setti ngs and finding or using apps. Right-edge swipe The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change setting s.
Top-edge swipe and bottom-edge swipe The top-edge swipe or bottom-edge swipe allows you to open a list of app s available on your computer. 1. Gently swipe your finger fro m the top edge or the bottom edge of the display bezel onto the screen. 2. Tap All apps to view available apps.
TIP: The Windows key on the keyboard a llows you to quickly return to the Start screen from an open app or th e Windows de sktop. Pressing th e Windows key again will return you to the previous screen. NOTE: Depending on the country o r region, your ke yboard may have di fferent keys and keyboard functions than those di scussed in this section.
Icon Key D escription f8 Increases speaker volume incrementally as lon g as you hold down the key. f9 Plays the previous track of an audio CD or the previous section of a DVD or a BD. f10 Begins, pauses, or resumes playback of an audio CD , a DVD, or a BD.
Function Hot key Description Reveals sy stem information. fn + esc Reveals information about system hardwar e components and the system BIOS version number.
6 Managing power Your computer can operate on either battery power or external power. Wh en the computer is only running on batte ry power and an AC power source is not a vailable to charge the battery, it is important to monitor and co nserve the battery char ge.
Initiating and exiti ng Sleep (select models only) With the computer on, you can initiate Sleep in an y of the followin g ways: ● Close the displa y. ● From the Start screen, point to the upper-right or lowe r-right corner of the screen to reveal the charms.
4. Click Require a password (recomme nded) . NOTE: If you need to crea te a user account p a sswor d or change your current user account password, click Create or change you r user account p assword , and th en follow the on- screen instructions. If you do not need to create or change a user a ccount passwo rd, go to step 5.
Conserving battery power Tips for conserving battery p ower and maximizing battery life: ● Lower the brightness on the display. ● Select the Power saver setting in Power Options.
Running on external AC power For information on connecting to AC power, refe r to the Setup Instructions poster provid ed in the computer box. The computer do es not use battery power wh en the computer is connected to AC external po wer with an approved AC adap ter or an optional docking /expansion device.
To test th e AC adapter: 1. Shut down the computer. 2. Connect the AC adapter to the computer, and then plug it into an AC outlet. 3. Turn on th e compute r.
Shut down the co mputer under any o f the following cond itions: ● When you are conne cting an exte rnal hardwa re de vice that does not connect to a USB or video port ● When the compu ter will be.
7 Managing and sharing information Drives are digita l storage devices that help you store, manage, share, an d access information. Your computer has an internal hard drive or a solid st ate drive that stores yo ur computer's software, operating system, and also provides stor age for all of your personal files.
▲ Connect the USB cab le for the device to the USB po rt. NOTE: The USB port on your compu ter may look slig htly different from the illustration in this section.
Inserting and removing a digital storage card To insert a digita l storage card: CAUTION: To reduce the risk of damage to the digital card connectors, use minimal force to insert a digital card. 1. Hold the card label-side up, with the connecto rs facing the computer.
8 Maintaining your computer It is important to perform regular maintenance to keep you r computer in optimal con dition. This chapter provides information abou t improving the perfo rmance of your comp uter by running too ls such as Disk Defragmenter and Disk Clea nup.
To run Disk Defra gmenter: 1. Connect the compu ter to AC power. 2. From the Start screen, type d , and then type disk in the search box. Select Settings , and t hen select Defragment and optim ize your driv es . 3. Follow the on-screen instructions. For additional informatio n, access the Disk Defra gmenter software Help.
Cleaning the Touc hPad and keyboard CAUTION: Never allow liquids to drip be tween the keys on the keybo ard, even when you are cleaning the co mputer. This can permanently d amage internal com ponents.
WARNING! To reduce the risk of electric shock, fi re, or d amage to the equipment, do not attempt to powe r the computer with a voltage converter kit so ld for appliances.
9 Securing your computer and information Computer security is essential for protectin g the confiden tiality, integrity, and avail ability of your information.
Setting Windows passwords Password Function User password Protects access to a Windows user account. Administrator password Protects administrat or-level access to computer contents. NOTE: This password cannot be used to access Setup Utility (BIOS) contents.
the security softwar e trial offer or purchase the software of you r choice in orde r to fully protect yo ur computer. Using antivirus software Computer viruses can disable program s, utilities, or the operating system, or cause them to function abnormally.
Installing HP and third- party software updates HP recommends that you regula rly update the softwar e and drivers that were origin ally installed on your computer.
3. Insert the security cable lock into the security cable slot on the compute r (3) , and then lock the security cable lock with the key. 4. Remove the key and keep it in a safe place.
10 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Setup Utility, or Basic In put/Output System (BIOS), controls co mmunication between all the input and output devices on the system (such as disk drives , display, keyboard, mous e, and printer).
Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an u nsuccessful installation, downlo ad and install a BIOS update only when the computer is connected to reli able external power u sing the AC adapter.
of the operating system to isolate hardware failures from is sues th at may be caused by the operating system or other software components. To start HP PC Hardwa re Di agnostic s UEFI: 1. Turn on or restart the computer, quickly press esc , and then press f2 .
11 Backing up, restoring, and recovering Your computer includes tool s prov ided by HP and Windows to help you safeguard your information and retrieve it if you ever need to. These tools w ill help you return your comp uter to a proper working state or even back to the origina l fa ctory state, all with simple st eps.
choose to reset the computer by reinstallin g Windows or choose to recover using HP Recovery Manager. NOTE: File History is not en abled by default, so you must turn it o n. For more information and step s for enabling Wi ndo ws File History, see Help an d Support.
Restore and recovery There are several options for re covering your system. Choose the method that best matches your situation and leve l of expertise: ● If you need to restore your p e rsonal files and data, you can use Windows File History to restore your information from the backups you created.
Using Windows Refresh fo r quick and easy recovery When your computer is not work ing properly and you need to regain system stability, the Windows Refresh option allo ws you to start fres h a nd keep what is importan t to you. IMPORTANT: Refresh re moves any traditional applications that were not origina lly installed on the system at the factory.
3. Click Change PC setting s in the bottom-right corne r of the scre en, and then select General from the PC settings screen. 4. Under Remove everythi ng and reinstall Windows , select Get starte d , and follow the on- screen instructions.
Using HP Recovery media to recover You can use HP Recovery media to recover the or iginal system. This method can be used if your system does not have an HP Reco very partition or if the hard drive is not working proper ly. 1. If possible, bac k up all personal files.
12 Specifications Input power The power information in this section may be helpfu l if you plan to travel internationally with the computer. The computer op erates on DC power, whi ch can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50 –60 Hz.
13 Electrostatic Discharge Electrostatic discharge is the rele ase of static electricity wh en tw o objects come into contact—for example, the sho ck you receive wh en you walk across th e carpet and touc h a metal door knob. A discharge of static ele ctricity from fingers or other electrostati c conductors may damage electronic components.
Index A AC adapter 5 AC adapter, testing 44 action keys backlight keyboard 37 decrease screen brightness 37 Help and Suppo rt 3 7 identifying 12 increase screen brightness 37 next track or section 38 .
I input power 68 installing critical updates 56 optional security cable lock 57 integrated webcam, identifying 8, 21 Intel Wireless Display 26 Intel Wireless Music 26 internal display switch, identify.
Sleep exiting 41 initiating 41 slots Media 6 security cable 6 SIM 5 software CyberLink PowerDVD 26 Disk Cleanup 51 Disk Defragmenter 50 software up dates, installing 56 speakers, connecting 23 speaker.
An important point after buying a device HP (Hewlett-Packard) 14k020us (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought HP (Hewlett-Packard) 14k020us yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data HP (Hewlett-Packard) 14k020us - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, HP (Hewlett-Packard) 14k020us you will learn all the available features of the product, as well as information on its operation. The information that you get HP (Hewlett-Packard) 14k020us will certainly help you make a decision on the purchase.
If you already are a holder of HP (Hewlett-Packard) 14k020us, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime HP (Hewlett-Packard) 14k020us.
However, one of the most important roles played by the user manual is to help in solving problems with HP (Hewlett-Packard) 14k020us. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device HP (Hewlett-Packard) 14k020us along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
