Instruction/ maintenance manual of the product 1103 HP (Hewlett-Packard)
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HP Mini 110 Compaq Mini CQ10 HP Mini 1103 Maintenance and Service Guide.
© Copyright 2010 Hew lett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Atom are trademarks of Intel Corporation in the U .S. and other countries. Windows is a U.
Safety warning notice WARNING! To reduce the possibility of heat-related in juries or of ove rheating th e device, do not place the device dire ctly on your lap or obstr uct th e device air vents.
iv Safety warning no tice.
Table of contents 1 Product description ............ ......... ........... ......... ......... .......... .......... ........... ........ ............ ... ............. ........ ......... .. 1 2 External component id enti fication ...... ......... ...
Packaging and transporting guidelines ........ ........... ....... ........... ........ 32 Works tation guideline s ..................................................................... 32 Equipmen t guidelines .................... ...................
Recove ring using the recove ry discs ...... ............ ..................... ....................... ................... 81 Backing up your information ......... ............. ......... ............ .......... .......... ............ .......... ...
viii.
1 Product description Category Description HP Mini 110 Compaq Mini CQ10 HP Min i 1103 Product name HP Mini 110 Netbook PC √ Compaq Mini CQ10 Ne tbook PC √ HP Mini 1103 √ Processor Intel® Atom™ N455 single- core , 1.66-GHz processor , 512-KB level 2 cache, 667-MHz front-sid e bus (FSB) Intel Atom N475 single-core, 1 .
Category Description HP Mini 110 Compaq Mini CQ10 HP Min i 1103 Memory One customer-accessible/upgradable memory module slot PC3-1333, 667-MHz, DDR3 NOTE: Memory always runs at 667 MHz because of chipset limitations. Supports the following configurations: ● 1-GB total system memory NOTE: Supported on all operating systems.
Category Description HP Mini 110 Compaq Mini CQ10 HP Min i 1103 Wireless Integrated WLAN by way of: ● Broadcom 94313 802.11b/g/n 1x1 WiFi Adapter ● Broadcom 4313 802.11b/g/n 1x1 WiFi and 20 70 Bluetooth™ 2.1+Enhanced Data Rate (ED R) Combo Adapter (Bluetooth 3.
Category Description HP Mini 110 Compaq Mini CQ10 HP Min i 1103 Ports Audio-in/out combo RJ-45 (Ethernet; includes link and activity lights) USB 2. 0 (3) VGA, supporting up to 1600x900 external r esolution @ 60 Hz, hot plug/unplug, and auto detection for correct output to wide- aspect vs.
Category Description HP Mini 110 Compaq Mini CQ10 HP Min i 1103 Serviceability End-user replaceable parts: AC adapter Battery (s ystem) Hard drive Memory module WLAN module or WLAN+Blu etooth module W.
2 External component identification Identifying the hardware Components included with the computer may vary by country or region and by model. The illustrations in this chapter identify the standard f eature s on most computer models. To see a list of hardware insta lled in the computer, follow these steps: 1.
Top components TouchPad Component Description (1) TouchPad zone Moves the pointer and selects or activates items on the screen. (2) Left TouchPad button* Functions like th e left button on an external mo use. (3) Right TouchPad button* Functions like th e right button on an external mouse.
Lights Component Description (1) Caps lock light ● White: Caps lock is on. ● Off: Caps lock is off. (2) Mute light ● Amber: Computer sound is off. ● Off: Computer sound is on. (3) Wireless light ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® de vice, is on.
Keys Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Displays information about system hardware components and the system BIOS version numb er when pressed in combinatio n with the esc key.
Right-side components Component Description (1) Digital Media Slot Supports the foll owing optional digital card formats: ● Memory Stick ● Memory Stick Pro ● MultiMediaCard ● Secure Digital (S.
Component Description (5) Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (6) RJ-45 (network) jack and cover Connects a network cable.
Component Description (6) USB port Connects an optional USB device. (7) Audio-out (headphone) jack/Audio-in (microphone) jack Produces sound when connected to o ptional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone.
Display components Component Description (1) Internal display switch Initiates Sleep if th e display is closed while the power is on. NOTE: The display switch is not visible from the outside of the computer. (2) Internal microphone Records sound. (3) Webcam Records video and captures still photographs.
Bottom components Component Description (1) Battery locking latch Locks the battery into the battery bay. (2) Battery bay Holds the battery. NOTE: The SIM slot is located under the battery. (3) Battery release latch Releases th e battery from the battery bay.
Wireless antennas Component Description (1) WLAN antennas (2) (select models only)* Send and re ceive wireless signals to communicate with wireless local-area networks (WLANs). (2) WWAN antennas (2) (select models only)* Send and re ceive wireless signals to communicate with wireless wide-area networks ( WWANs).
Additional hardware components Component Description (1) Power cord* Connects an AC adapter to an AC o utlet. (2) AC adapter Converts AC power to DC power. (3) Battery* Powers the computer when the computer is not plugged into external power. *Batteries and power cords vary in appearance by region and country.
3 Illustrated parts catalog Service tag When ordering pa rts or requestin g information, provide the comput er serial numbe r and model description provided on the service tag.
Computer major components 18 Chapter 3 Illustrated parts catalo g.
Item Description Spare part number (1) Display assembly, 25.7-cm (10 .1-in) (includes displa y panel cable, 2 WLAN trans ceivers and cables, 2 WWAN transceivers and cables (sel ect models only), and w.
Item Description Spare part number For use in Turk ey 633476-141 For use in the United Kingdom and Singapo re 622343-031 Top cover assembly , includes: 633488-001 (3a) Top cover (including TouchPad) (.
Item Description Spare part number (9) Memory module (667-MHz, DDR3): 1-GB 621563-001 2-GB 621567-001 (10) Power connector cable 622329-001 (11) WWAN module (select models only) HP lc 2010 Mobile Broa.
Display components Item Description Spare part number Display Hinge Cover Kit , includes: 633483-001 (1a) Left and right hinge cover s (1b) Left and right hinge caps (1c) Left and right hinge cap wa l.
Item Description Spare part number (4) Webcam module 631703-001 (5) Display panel (for use in HP Min i 110/Compaq Mini CQ10 models) 624218-001 (6) Display/webcam cable 633490-001 (7) Ante nna Kit (i n.
Miscellaneous parts Description Spare part nu mber Power cord: For use in Argentina 490371-D01 For use in the Asia/Pacific region, French Canada, L atin America, Saudi Arabia, and the United States 49.
Sequential part number listing Spare part number Description 490371-001 Power cord for use in the Asia/Pacific regi on, Fren ch Canada, Latin America, Saudi Arabia, and the United States 490371-011 Po.
Spare part number Description 622329-001 Power connector cable 622330-001 Fan/heat sink assembly (inc ludes replacemen t thermal material) 622351-001 RTC battery 624218-001 Display panel for use in HP.
Spare part number Description 633476-BA1 Keyboard for use in Slovenia (inc ludes cable) 633476-BB1 Keyboard for use in Israel (includes cable) 633476-BG1 Keyboard for use in Sw itzerland (includes cab.
Spare part number Description 633499-001 25.7-cm (10.1-in) WSVGA, anti- glare, LED display assembly in blue (includes display panel cable, 2 WLAN transceivers and cables, 2 WWAN tran sceiver s and cables (select models only), and webcam/microphone module and cab le) 633500-001 Screw Kit 634493-001 25.
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to comple te the removal and re placement procedures: ● Flat-bla ded screw .
Cables and connectors CAUTION: When servicing the device, be sure that c ables are placed in th eir proper locations during the reassembly p rocess. Improp er cable placem ent can damage th e device. Cables must be handle d with extreme care to avoid damage.
Grounding guidelines Electrostatic discharge damage Electronic componen ts are sensit ive to electrost atic discharge (ESD). Circuitry design and st ructure determine the deg ree of sensitiv ity.
Packaging and transporting guidelines Follow these groun ding guidelines when packaging and transp orting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts an d assemblies wi th conduct ive or approv ed containe rs or packaging.
Equipment guidelines Grounding equi pment must include either a wrist strap o r a foot strap at a grou nded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexibl e straps with a minimu m of one megohm ±1 0% resi stance in the ground cords.
Component replacement procedures This chapter provides removal an d replacement procedures. There are as many as 3 3 screws, in 5 different sizes, that mu st be re moved, replaced, o r loosened when servicing the computer. Make specia l note of each screw size and l ocation during removal and replacement.
Battery Description Spare part nu mber 6-cell Li-ion high-capacity (55-WH 2.55-Ahr) 630193-001 3-cell Li-ion (28-WH 2.55-Ahr) 630191-001 Remove the battery: CAUTION: Removing a battery that is the sole po wer source for the computer can cause loss of information.
2. Slide the battery locking l atch (3) to the right to lock the ba ttery into the bat tery bay. 36 Chapter 4 Remova l and replacement procedures.
SIM NOTE: This section applies only to models with WWAN capability. NOTE: If there is a SIM inserted in th e SIM slot, it must be remove d before disassembling the computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer.
Service access cover Description Spare part nu mber Service access cover, black (for use in al l countries and regions except Brazil) 633484-001 Service access cover, black (for use only in Brazil) 633485-001 Before removing the service access cover, follow these steps: 1.
2. Insert the tabs into the slots (2) , and swing the cover (3) down. 3. Press down firmly on the cover until it clicks into place. Component replacemen t procedures 39.
Hard dr ive Description Spare part number Hard drive: 320-GB, 7200-rpm 627731-001 250-GB, 7200-rpm 635225-001 160-GB, 7200-rpm 635760-001 Hard Drive Hardware Kit (includes hard driv e bracket, screws, and Mylar cover) 633491-001 Hard Driv e Cable Kit 628532-001 Before removing the hard drive, follow these step s: 1.
6. Use the Mylar tab (5) to remove the hard dr ive from the computer. 7. If it is necessary to replace the ha rd drive bra cket, follow t hese steps: a. Disconnect the ca ble adapter from the hard drive. b. Remove the 4 Phillip s 3.0×3.0 screws (1) that secure the hard drive bracket to the drive.
c. Remove the hard drive bracket (2) . d. Remove the Mylar from the drive (3) . Reverse this procedure to rea sse mble and install the h ard drive. 42 Chapter 4 Remova l and replacement procedures.
WWAN and GPS modules (select models onl y) NOTE: The WWAN module and the GPS module are ve ry similar. Either can populate the WWAN slot. Description Spare part nu mber HP lc 2010 Mobile Broadband Mod.
3. Remove the WWAN or GPS module (3) by pulling the module away from the slot at an angle. NOTE: WWAN and GPS modules are designed with a notch (4) to prevent incorrect inse rtion of the module into the slot. Reverse this procedure to in stall the WWAN or GPS module.
WLAN module Description Spare part num ber Atheros AR9285G 802.11b/g/n 1x1 WiFi Adapter 605560-005 Broadcom 4313/2070 802.11b/g/n (1x1) and Blue tooth high-speed Half Mini Card 600370-001 Broadcom 4313/2070 802.11b/g/n (1x1) WiFi M ini Card 593836-001 Ralink RT3090BC4 802.
3. Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN module s are designed with a no tch (4) to prevent incorrect insertion of the WLAN module in to the WLAN module slot. Reverse this procedure to insta ll the WLAN module.
Memory module Description Spare part nu mber 1-GB memory module (667-MHz, DDR 3) 621563-001 2-GB memory module (667-MHz, DDR 3) 621567-001 Before removing the memory module, follow these step s: 1.
2. Grasp the edge of the memory module (2) , and then pull it out of the memory module slot. NOTE: Memory modules a re designed with a n otch (3) to prevent incorrect insertion into the memory module sl ot. Reverse this procedure to insta ll the memory module.
2. Remove the RTC b attery (2) from the co mputer. NOTE: The RTC battery is attach ed with double-sided tape. Reverse this procedure to in stall the RTC battery.
Keyboard NOTE: The keyboard spare part kit inclu des a keyboard cable. For use in: Spare part number For use in: Spare part number Asia/Pacific region, Australia, the People's Republic of China, .
Remove the keyboard: 1. Remove the 3 Phillips 2 .0×5.0 screws that secure the keyboard to the computer. 2. Turn the computer right-side up, with the front toward you. 3. Open the compute r as far as possible. 4. Lift the rear edge of th e keyboard until it rests at an angl e.
5. Release the zero inserti on force (ZIF) conne ctor (1) to which the keyboard cab le is attached, an d then disconnect the keyb oard cable (2) 6. Remove the keyboard.
Top cover NOTE: The top cover inclu des the speakers, T ouchPad and TouchPad cable . Description Spare part nu mber Top cover (includes T ouchPad, Touc hPad cable, and sp eaker) 633488-001 Before removing the top cover, follow these steps: 1. Shut down the co mputer.
3. Remove the interior hi nge covers (2) . 4. Turn the computer upsid e down, with the front toward you. 5. Remove the rear rubber feet, and then remo ve the 2 Phillips 2.5×5.0 screws (1) unde r the feet. 6. Remove the 4 Phillips 2. 0×5.0 screws (2) that secure th e top cover to the base enclosure.
11. Release the ZIF connecto r (4) to which the TouchPad button cable is con nected, and then disconnect the TouchPad button cable (5) from the system board.
13. Release the top cove r by lifting the front ed ge until it di sengages from the base enclosure. Reverse this procedure to insta ll the top cover. Display assembly Description Spare part nu mber 25.
Remove the display assembly: 1. Close the computer. 2. Turn the computer upsid e down, with the front toward you. 3. Release the WLAN a ntenna cables (1) from the clips (2) built into the base enclosur e. 4. Turn the computer right-side up, with the front toward you.
7. Release the wireless an tenna cables (2) from th e clip built into the base enclosure. CAUTION: Su pport the display assembly when removing the fol lowing screws. Failure to support the display assembly ca n result in damage to the display assembly and other device components.
9. Remove the display assembly (2) . Remove the display ass embly hinges: 1. Remove the hinge cove rs from the hinges. Th e display hinge covers are ava ilable using spare part number 633483-001 .
4. Remove the display hinges (4) . The display hinges are available u sing spare part number 633482-001 5. If you need to remove th e display bezel, loosen the top of th e bezel (1) , loos en the left and rig ht sides of th e bezel (2) , loosen the bottom of the bezel (3) , and then lift the bezel from the display (4) .
6. If you need to remove the webcam module, unp lug the cable from the webca m module (1) , remove the silver Phillips 2.0x3.0 screw (2) , an d then lift the modu le from the display (3) . The webcam module is avai lable usin g spare part number 631703-001.
8. If you need to remove the display/webcam cable assembly, disconne ct the display cable (1) from the connector (2) on the back of the displa y panel. The display/webcam cable is av ailable using spare part number 6 33490-001. 9. Lift the display/webcam ca ble (1) from its routing path (2) in the display enclosure.
10. If you need to remove the antenna cables, lift the cables (1) from the routing path (2 ) in the display enclosure. The an tenna cables are av ailable using spare p art number 631698-0 01.
Fan/heat sink assembly Description Spare part nu mber Fan/heat sink assembly (includes r eplacement thermal mater ial) 622330-001 NOTE: To prop erly ventilate the comput er, allow at le ast a 7.6-cm (3-in) clea rance on the l eft side of the computer.
4. Remove the fan/ heat sink assembly (4) . NOTE: Due to the adhe sive quality of the thermal material locate d between the fan/heat sink assembly and system board comp onents, it may be necessary to move the fan/heat s ink assembly from side to side to detach it from the system board.
System board NOTE: The system board spare part kit includes replacemen t thermal material. Description Spare part nu mber System boards for use in models without high -definition video: Intel Atom N455 1.66-GHz processor for u se in models witho ut WWAN 633486-001 Intel Atom N455 1.
When replacing the system board, be sure that the following components are removed from the defective system board and installe d on the replacement system board: ● SIM (see SIM on page 37 ) ● WWA.
4. Remove the system board (3) by sliding it up an d away from the base en closure. Reverse the procedure to install the system board. 68 Chapter 4 Remova l and replacement procedures.
Power connector cable Description Spare part nu mber Power connector cable 622329- 001 Power connector bracket 63 4873-001 Before removing the power connecto r cable, follow th ese steps: 1.
Remove the power connector cable by grasping the connector and removing it from the b a se enclosure. Reverse this procedure to in stall the power connector cable.
5 Setup Utility Starting Setup Utility Setup Utility is a ROM-based information and custom ization utility that can be used even when your Windows operating system is not working. The utility reports information abou t the computer and prov ides settings for st artup, security, and other preferences.
Navigating and selectin g in Setup Utility Because Setup Utility is not Wind ows based, it does not support the TouchP ad. Navigation and selection are by keystroke.
Exiting Setup Utility You can exit Setup Utility with or without saving changes. ● To exit Setup Utility and save your changes from the current session: If the Setup Utility menu s are not visible, press esc to return to the menu di splay. Then use the arrow keys to select Exit > Exit Saving Changes , and then press enter .
Select To do this Processor C4 State Enable/disable the processor C4 slee p state. Boot Options Set the following boot options: ● f10 and f12 Delay (sec.) ― Set the delay for the f10 and f12 functions of Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20).
6 Specifications Device specifications Metric U.S. Dimensions Depth 19 cm 7.5 in Width 27 cm 11 in Height 2.3-3.2 cm 0.91-0.93 in Weight 25.7-cm (10.1-in) LCD, equippe d with a 3-cell battery, hard drive, 1-GB memory, WLAN module, and 2 wireless antennas 1.
25.7-cm (10.1-in) WSVGA AntiGlare display specifications Metric U.S. Dimensions Height 23.5 cm 9.3 in Width 14.3 cm 5.6 in Diagonal 25.7 cm 10.1 in Number of colors 262,144 Contrast ratio 500:1 (typical) Brightness 200 nits ( typical) Pixel resolution Pitch 0.
Hard drive specifications 320-GB* 250-GB* 160-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm Length 100.2 mm 100.2 mm 100.2 mm Width 70 mm 70 mm 70 mm Weight 105-115 g 105-115 g 105-115 g Interface typ e .
7 Backup and recovery ● Recovery discs ● Performing a system recovery ● Backing up your information Recovery after a system failure is as good as your most recent backup. HP recommends that you create recovery discs immediately after software se tup.
NOTE: If your computer does not include an integrat ed optical drive, yo u can use an opti onal external optical drive (pur chased separately) to create recovery discs, or you can purchase recovery discs for your computer from th e HP Web site.
Recovering using the dedicated recover y partition (select models only) On some models, you can perform a recovery fro m the partition on the hard drive, accessed by clicking Start or pressing the f11 key. This type of recovery rest ores the computer to its factory condition without using recovery discs.
Recovering using the recovery discs 1. If possible, bac k up all personal files. 2. Insert the first recovery disc into the optical drive on your computer or an optional external optical drive, and then restart the computer. 3. Follow the on-screen instructions.
Using system restore points A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recove r back to that po int if you want to reverse subsequent changes. NOTE: Recovering to an earl ier restore point does not affect data files saved or e-mails created since the last restore point.
8 Power cord set requirements The wide-range input fe ature of the computer perm its it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC The 3-conductor powe r cord set included wi th t he computer meets the requirem ents for use in the country or region where the e quipment is purchased.
Requirements for specific countries and regions Country/region Accredited a gency Applicable note nu mber Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 Fr.
9 Recycling Battery When a battery has reached the end of its use f ul life, do n ot dispose of the ba ttery in general household waste. Follo w the local laws and regulati ons in your ar ea for computer b attery disposal. Display WARNING! The backlight contains mercury.
Perform the following ste ps: 1. Remove all screw covers (1) and screws (2 ) that secure the display bezel to the display assembly. 2. Lift up and out o n the left and ri ght inside edges (1) and the top and b o ttom inside edges (2) of the display beze l until the bezel disengag es from the display assemb ly.
4. Disconnect all disp lay panel cables (1) from the display i n verter and remove the in verter 2. 5. Remove all screws (1) that secure the display panel a ssembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure.
10. Remove the display pan el frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlig ht cover (2) and swing it outward. 13. Remove the backlight cover. 14.
17. Remove the backlight frame from th e display panel. WARNING ! The backlight contains mercury. Exercise caution when removing and handling t he backlight to avoid damag ing this compon ent and causin g exposure to the mercu r y. 18. Remove the backlight from the backlight frame.
22. Release the tape (4) that secures th e LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight. 90 Chapter 9 Recycling.
Index A AC adapter identifying 16 spare part number 24, 26 action keys 9 administrator password 73 Antenna Kit spare part number 23, 26, 63 antennas 15 applications key, Windo w s 9 audio, product des.
fn key 9 full system recovery 78 G GPS module remov al 43 spare part number 21 graphics, pr oduct description 1 grounding equipment and metho ds 33 guidelines 31 H hard drive precautions 30 product de.
R recovering a progra m or driver 78 recovering from the dedica ted recovery partition 80 recovering from the reco very discs 81 recovery discs 78 Recovery Manager 78, 79 recovery partition 78 recover.
An important point after buying a device HP (Hewlett-Packard) 1103 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought HP (Hewlett-Packard) 1103 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data HP (Hewlett-Packard) 1103 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, HP (Hewlett-Packard) 1103 you will learn all the available features of the product, as well as information on its operation. The information that you get HP (Hewlett-Packard) 1103 will certainly help you make a decision on the purchase.
If you already are a holder of HP (Hewlett-Packard) 1103, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime HP (Hewlett-Packard) 1103.
However, one of the most important roles played by the user manual is to help in solving problems with HP (Hewlett-Packard) 1103. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device HP (Hewlett-Packard) 1103 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
