Instruction/ maintenance manual of the product 6500 Honeywell
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Dolphin ™ 6500 Mobile Computer with Windows ® Embedded Handheld 6.5 User’s Guide.
Disc laimer Honeyw ell International Inc. (“HII”) reser v es the right to make changes in specifications and other inf or- mation contained in this document without prior notice , and the reader should in all cases consult HII to deter mine whether an y such changes ha v e been made.
iii Chapter 1 - Agency Approvals Label Locations ................................................. ............................................................... ....1-1 Safety & RF Approvals by Country: ................ .........................
iv Function Key Combinations ................................ ................................................................. 4-3 CTRL Key Combinations .................................... ............................................................
v Connections Manager .......................................... ............................................................... 8-4 To Access the Connections Manager ............. ....................................... ........................ 8-4 Tasks .
vi Chapter 13 - Customer Support Technical Assistance .................................. ....................................................................... 13 -1 Online Technical Assistance....................... .................................
1 - 1 1 Agency Appr ov als Label Locations Dolphin 6500 mobile computers meet or exceed the requirements of all applicable standards organizations for safe operation. However, as with an y electrical equipment, the best way to ensure safe operation is to operate them according to the a gency guidelines that follow.
1 - 2 Safety & RF Appr ov als by Country: * Does not apply to IS4813 laser engine. R&TTE Compliance Statement—802.11b/g and/or Bluetooth Dolphin RF terminals are in conformity with all esse ntial requirements of the R&TTE Directive (1999/5/ EC).
1 - 3 Laser Safety Label If the following label is attached to your product, it indicates the product contains an imager engine with a laser aime r (5300) or a laser engine (IS4813). Laser Eye Safety Statement: This device has been te sted in accordance with and complies with IEC60825-1: 1993+A1+A2 and 21 CFR 1040.
1 - 4 This device and its antenna must not be co-loc ated or operating in conjunction with any other antenna or transmitter. To maintain compliance with FCC RF exposure guidelines for body- worn operation, do not use accessories that contain metallic components.
2 - 1 2 Getting Star ted Out of the Bo x Verify that your carton c ontains the following items: • Dolphin 6500 mobile computer (the terminal) • Main battery pack (3.
2 - 2 5. Replace the hand strap. We recommend use of Honeywell Li-Ion ba ttery packs. Use of any non-Honeywell battery may result in damage not covered by the warranty. Step 2. Charge the Batteries We recommend use of Honeywell peripherals, po wer cables, and power adapters.
2 - 3 The power adapter on the power cable converts the voltage from the power source to 5 volts DC. Only power adapter cables from Honeywell convert the volt age appropriately. The powe r cable contains a plug adapter for each geography (US, UK, EU, etc.
2 - 4 Home Screen After the Dolphin ter minal initializ es the first time, y ou see the Home screen. T ap to reach the Star t screen from the home screen. T ap to access the Dolphin Wireless Manager (see page 8-6) from the home screen. For more information about the touch screen, see Touch Screen Display on page 3-2.
2 - 5 Horizontal Scr oll Indicator Meaning Synchronizing data The term inal could not synchroniz e data with the workstation via ActiveSync. New e-mail New te xt message New v oicemail New instant message Ringer off A batter y error has occurred. Replace the main battery pack with a Hone ywell Li-poly or Li-ion batter y pac k.
2 - 6 The Horizontal Scroll, located at the top of most application windows , provides access to additional application screens. Y ou can flick left or right on the scroll or tap each label on the scroll, until yo u get to the desired screen. T apping a label to the left or righ t of the center item br ings ne w labels into view .
2 - 7 File Explorer Y ou can also use the File Explorer to find files and organize these files into f olders. 1. Tap > File Explorer . 2. Tap the Up button at the bottom of the screen to move up one level in the directory.
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3 - 1 3 T e rminal Har d ware Over vie w Dolphin 6500 terminals include a number of standard terminal configurations as well as charging and communication peripherals and accessories to maxi mize the efficiency of your application setting.
3 - 2 Fr ont P anel Features Scan/Decode LED The LED lights red when you press the Sc an trigger in scanning applications. The LED lights green when a scanned bar code is successfully decoded. The LED lights red while the main battery is charging. The LED lights green when the main battery charging is completed.
3 - 3 For touch screen input, use the stylus included with the terminal or your finger. The method you choose depends on which one is most approp riate for your application. While there is a great deal of variation in different applicatio ns, you generally achieve greater accuracy with the stylus for buttons or icons that are close together.
3 - 4 Removing the Screen Pr otector Dolphin 6500s ship with a touch screen protector alre ady installed. To replace the screen protector, you must remove the one already installed. 1. Press the red Power button to suspend the 28-key unit or press the Blue then Z (Power) keys to suspend the 52-key unit.
3 - 5 4. Align the exposed edge of the screen protector along the left edge of the touch panel. Make sure that it lies flush with edges of the touch panel. Note: To reposition the screen pr otector, lift up gently and reapply. 5. Use the card on top of the screen protector to smooth it out as you pull on the backing paper.
3 - 6 6. Pull smoothly and evenly from left to right unt il the screen protector is applied. Press gently but firmly. Use the card as necessary to smooth out any air pockets or bumps after application. 7. Press the Power key to wake the terminal and check the touch panel with the stylus.
3 - 7 12. For maximum performance, recalibrate the screen. Tap > Settings > System > Screen > Align Screen . 13. Tap Recalibrate and follow the instructions on the screen.
3 - 8 Bac k P anel Features Hand Strap The Dolphin 6500 comes with an adjustable, elastic hand strap. The strap is attached to the device with the two small screws. It is threaded through the slot on the bottom of the back of the unit. Keep in mind that the hand strap covers the ba ttery.
3 - 9 • 1KHz–72db • 4KHz–72db Stylus Dolphin 6500 terminals ship with a stylus inserted in a loop on the hand strap. Store the stylus in the hand strap when you’re not using it; see Pop-Up Menus on page 2-6. Installing Memory Cards The Dolphin 6500 supports Secure Digital (SD) memo ry cards.
3 - 10 3. Press the SD card towards the front of the termi nal until you hear a click to confirm that it has unlocked. The card will stops when it hits the pin. 4. Depress the small pin at the edge of the card. Th e card will pop out enough fo r you to grab its edge.
3 - 11 T op Panel Features Laser Aperture Window The angled image engine or laser engine reads and decodes most popular bar code symbologies and takes images like a digital camera (image engine only). For more information, see Using the Image Engine on page 5-1.
3 - 12 • USB Host D- • USB Host Detect • Clear To Send • Received Data •G N D • RS-232 Shutdown • USB Client D+ • USB Client D- • USB Client +5V Note: Signals referenced are for a DTE device.
3 - 13 Li-Ion Battery Pac ks The Li-Ion battery pack provides the main power supply for the terminal. For more information, see Battery Power on page 3-13.
3 - 14 Charging Options When the battery is installed in the terminal, you c an use any of the peripherals listed below to charge the battery. • Dolphin HomeBase/eBase Device (see page 10-1) • Dol.
3 - 15 • Avoid storing batteries outside the specified range of -4 to 140° F (-20 to 40°C) or in extremely high humidity. • For prolonged storage, it is recommended that the battery be at a 40% - 50% charge level, be removed from the device, and stored in a controlled temperature environment.
3 - 16 Charging Guidelines Follow these guidelines to maximize the life of the Dolphin 6500’s internal backup battery under normal usage conditions: • Keep a charged Li-Ion battery pack in the Dolphin terminal. • Keep the Dolphin terminal connected to a powe r source when the terminal is not in use.
3 - 17 T r oubleshooting Suspend/Resume If the terminal does not wake when you press the Power button on the 28-key Dolphin 6500 or press the Blue then Z ( Power) keys on the 52-key Dolphin 6500, the main battery might be too low to resume operation.
3 - 18 Dolphin 6500 T echnical Specifications Operating System Microsoft Windows Embedded Handheld 6.5 Development En vironment Honeyw ell SDK f o r Windo ws Embedded Handheld 6.
3 - 19 Operating T emperature 14° to122°F (-10° to 50°C) Charging T emperature 32° to 104°F (0° to 40°C) Storage T emperature -4° to 158°F (-20° to 70°C) Humidity 95% humidity , non-condensing Construction High impact resistant PC/ABS housings Magnesium allo y internal chassi s with component shock mounts Drop 4 ft.
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4 - 1 4 Using the K eypad Overview The 28-key and 52-key keypads are as follows: Navigation K eys The navigation keys enable you to move the cursor up and down lines and from character to character.
4 - 2 Basic Ke ys Alpha/Numeric Modes 28-key keypad: The keypad defaults to numeric mode. Use the ALPHA key to toggle between numeric and alpha modes. Pressing the ALPHA key locks the keypad in numeric mode, alpha mode (lowercase), or alpha mode (uppercase).
4 - 3 Function Ke y Combinations On the 28-key keypad, hold down the Function key ( FUNC ) and then press a key with the blue text/icons below it to perform specific functions. On the 52-key keypad, hold down the Red button and then press a key with the red text to the upper right of it to perform specific functions.
4 - 4 CTRL Ke y Combinations On the 28-key keypad, hold down the Control key ( CTRL ) and then press a key with the red characters below it to type the desired character. On the 52-key keypad, press the Blue button and then press a key with th e blue text to the upper left of it to type the desired characte r.
4 - 5 Pr ogram Buttons Buttons can be programmed to execute different f unctions using the Program Button program in the Control Panel. The following buttons on the 28-key keypad are programmed for the listed function. CTRL + H “ CTRL + I ? CTRL + K @ CTRL + L / CTRL + M = CTRL + N ! CTRL + P – CTRL + Q CTRL + U Windows Explorer CTRL + .
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5 - 1 5 Using the Image Engine Overview The Dolphin 6500 houses a compact image engine using Adaptus ™ Imaging Technology that instantly reads all popular 1D and 2D bar codes and supports omni-directional aiming and decoding. The image engine can also capture digital images , such as signatures and pictures.
5 - 2 Suppor ted Bar Code Symbologies Symbology T ype Symbology Name 1D Symbologies Codabar Code 3 of 9 Code 11 Code 32 Pharmaceutical (P ARAF) Code 93 Code 128 EAN with Add-On EAN with Extended Coupo.
5 - 3 Activ a ting the Engine When a scanning application is open, press the Scan key to activate the image engine. Using Demos Dolphin Demos are software utilities loaded on Dolphi n terminals that demonstrate the advanced features of the terminal. There are two Demos that featur e the image engine: Image Demo and Scan Demo.
5 - 4 Sample Bar Codes You can use the following bar codes to verify decoding: Omni-Directional Scanning P ositions The high-vis aiming pattern frames the bar code to provide you with the best scanning performance. Note: To achieve the best read, the aiming beam shoul d be centered horizontally across the bar code.
5 - 5 T aking an Image 1. Tap > Demos > Image Demo . 2. Point the Dolphin terminal at the object. 3. Press the Scan key to activate the engine. Th e touch screen displays a preview of the object. 4. Adjust the terminal’s position until the preview on the screen is as you want it to appear in the image.
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6 - 1 6 Using the Laser Engine Overview The Dolphin 6500 (IS4813 laser version) contains a laser diode that emits a beam toward an oscillating mirror that scans through the code and the reflecte d light is bounced off of two mirrors back to the collector.
6 - 2 Activ a ting the Engine When a scanning application is open, press the Scan key to activate the laser engine. Using Demos Dolphin Demos are software utilities loaded on Dolphi n terminals that demonstrate the advanced features of the terminal. To access these demos, tap > Demos .
7 - 1 7 System Settings Overview Customized settings are a vailab le on the System Settings menu. T ap > Settings and the settings screen opens. Icon Description Bluetooth Configures the Bluetooth radio . See Enabling the Bluetooth Radio on page 9-1.
7 - 2 Cloc k & Alarms The Clock & Alarms settings can be accessed from the Home screen or the Settings Menu. 1. On the Home screen, tap the line that displays the time and date OR Tap > Settings > Clock & Alarms , 2. The Clock Settings screen appears.
7 - 3 P ersonal Men u T o access the P ersonal Menu, tap > Settings > P ersonal . The screen opens displa ying the P er- sonal Menu. Buttons The Buttons setting programs certain keyboard b utt ons to launch applications or ex ecute commands. Icon Description Buttons Program the side b uttons to perform specific tasks.
7 - 4 Changing Button Assignments 1. Tap > Settings > Personal > Buttons . Note: The buttons that appear on this window are the onl y buttons that can be programmed via the Buttons setting.
7 - 5 Using File Explorer If you do not see the prog ram listed, you can either us e File Explorer to mo ve the progr am or ActiveSync on the workstation to create a shor tcut to the prog r am and place the shor tcut in the Star t Menu folder .
7 - 6 3. Navigate to the Windows folder and open the Start Menu ( My Device > Windows > Start Menu > Programs ), tap and hold a blank area of the window, and tap Paste Shortcut on the pop-up menu. Note: If there is no blank space available in the window, tap on Menu > Edit > Paste Shortcut .
7 - 7 System Menu The System menu enab les you to v er ify and sometimes alter system parameters . T o access the System menu, go to > Settings > System . T ap the appropr iate icon to open that system setting. Icon See P age About See About on page 7-8.
7 - 8 About The About system setting displa ys specific informat ion about the ter minal. It contains three screens: Version Screen Displays the information about the software, operating system, and processor. Device ID Screen Displays the information the terminal uses to ident ify itself to other devices.
7 - 9 Ta p > Settings > System > Backlight . The On Battery tab deter mines the bac klight timeout when the ter minal is running on batter y powe r . The On External tab determines the backlight timeout when the ter minal is running on e xter nal pow er .
7 - 10 Encryption Encr yption giv es you the option of encrypting files pl aced on storage cards so that those files cannot be read by an y other device . Error Reporting Error Repor ting giv es you the option of enab ling or disabling the error repor ting function of Windows Embedded Handheld 6.
7 - 11 Managed Programs Managed Programs are a list of prog rams that are managed if enrolled to enter prise domain. Managed Programs is the client-side that w or ks with the serv er product System Center Mobile De vice Manager (MDM).
7 - 12 Po w e r P ow er system settings contains four tabs: Battery , Advanced, CPU P ower Setting, and W akeup Source . Ta p > Settings > System > P ower . Storage Card —Y ou can install one memor y card in Dolphin terminals (see Installing Memory Cards on page 3-9) .
7 - 13 Note: When the terminal “powers off”, it enters Suspend Mode , see page 3-16 for additional information. Regional Settings Regional Settings enables y ou to customize the appe arance and f ormatting to your geogr aphic region. Specifically , you can customize n umbers (i.
7 - 14 Remove Pr ograms Remov e Programs enab les you to remov e programs installed on the terminal. Any progr am (usually CAB or DLL files) stored in the HoneywellA utoinstall f older on the storage card re-installs after a software upgrade or a f actor y reset.
7 - 15 Screen The Screen system setting contains three scr eens: General, Clear T ype , and T ext Siz e. General Screen Orientation The General screen enab les you to set the dynamic screen rotation. Three choices of screen orientation are suppor ted: P or trait, Landscape (right-handed), and Landscape (left- handed).
7 - 16 T ask Manager The T ask Manager provides inf or mation about applicat ions and processes running on y o ur mobile com- puter . Y ou can use the T ask Manager to monitor the me mor y and CPU usage of specific applications and processes.
7 - 17 Using the T ask Manager Applications T o view the status of the programs running on y our mobile computer , tap the Menu button at the bottom of the screen, then tap View > Applications . F rom the application list, you can: • Tap and hold on an application, then tap Switch To on the pop-up menu.
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8 - 1 8 Comm unication Connecting the Dolphin 6500-USB Comm unication Cable To facilitate USB communication between the Dolp hin terminal and the host workstation, you may connect your unit to a host by using either the supplied power cable or by using the optional Dolphin 6500- USB Communication Cable.
8 - 2 2. Select the USB charging option (100mA or 500mA). If you do not disconnect the cable, the option will be grayed out. 3. Re-connect the cable..
8 - 3 Connections Menu The Connections system setting provides access to the terminal’ s v ar ious wireless communication options. Note: All server-assigned IP addresses use Dy namic Host Configuration Protocol (DHCP). Icon Tapping this icon… Connections Opens Microsoft’ s connections manager .
8 - 4 Connections Manager Microsoft’ s Connections Manager sets up multiple netw ork connections to Inter net Ser vice Pro viders (ISPs) via e xter nal modem. Do NOT enter connection parameters in the Connections Manager if: • you are using one of the on-board wireless radios to connect to a network.
8 - 5 • Proxy server connection Note: If you are connected to your ISP or private net work during synchronization, the terminal should download the proper proxy settings during synchronization with the work station.
8 - 6 Dolphin Wireless Manager The Dolphin Wireless Manager provides a centr alized interf ace that enables and disab les all the on- board radios . Each radio has its own configuratio n prog ram. The Dolphin Wireless Manager also pro- vides shor tcuts to the configuration utilities f or each radio .
8 - 7 2. Tap anywhere inside the rectangle of the radio you want to enable. 3. The radio begins activating. 4. When the radio is activated (i.e., transmitting a signal), the OFF button changes to ON . Note: If applicable, information about the radio appears in the rectangle.
8 - 8 Netw ork Cards The Network Cards screen allows y ou to set and configure the type of Networ k Adapter the Netw or k card in the ter minal uses . Y ou can modify the adapte r settings (e.g., Name Servers or IP address) b y tapping on the adapter type or hi ghlighting the adapter and tapping Edit at the bottom of the screen.
8 - 9 • Select which information types are synchronized, controlling how much data is synchronized. For example, you can choose how many weeks of past appointments you want synchronized.
8 - 10 Synchr onizing with the Host W orkstation After setup , synchronization begins automatically whenev er the ter minal’ s mechanical connector con- nects to a Dolphin peripheral that is connected to a host workstation with ActiveSync or Windo ws Mobile De vice Center installed.
8 - 11 1. Download the program to the workstation from eith er the Internet or the install CD. You may see a singe *.exe or setup.exe file, a *.cab file, or a *.dll file. Note: There may be several versions of files for different device types and processors.
8 - 12 Connecting the T erminal to a Wireless Network Y ou connect the ter minal to a wireless network through the on-board radio (802.11b/g, Bluetooth). Each radio has its o wn configuration utility and requires sp ecific inf or mation about the wireless network to con- nect.
8 - 13 T o pre vent data loss, bac k up all user data to an SD card or e x ternal memor y de vice bef ore perf or ming an upgra de. Note: An active Microsoft ActiveSync or Windows Mobile Device Center connection between a host workstation and the Dolphin terminal may be required for some types of software upgrades.
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9 - 1 9 W orking with the Bluetooth Radio Enabling the Bluetooth Radio Y ou enable the Bluetooth radio in the Dolphin Wireless Manager (see page 8-6). 1. T ap on the Home screen to access the Dolphin Wireless Manager . 2. Tap anywhere inside the Bluetooth rectangle and Bluetooth begins activating.
9 - 2 P airing and T rusted Devices The ter minal does support pair ing. P airing happens du r ing general connection setup . P aired de vices are "trusted" devices . This means that there is unrestr ic ted access to all services (including ser vices that require authorization and authentication).
9 - 3 4. Select a device from the list and tap Next . 5. You are prompted to enter a passcode. • If the device has a specific passcode, enter it in the Passcode field and tap Next . When attempting to connect to a printer or head set with Bluetooth capabilities, the passcode may default to either 1111 or 0000.
9 - 4 8. When the connection is complete, a list of matchi ng and supported services on the device appears. Only the services that are mutually supported on both devices appear in the Partnership Settings window. 9. Select the services you want to use and tap Save .
9 - 5 3. Tap and hold on the file and select Beam File on the popup menu. 4. The Bluetooth radio begins searching for devices. 5. Tap the device to begin sending the selected file. 6. While trying to connect, the selected device reads “Pending”. 7.
9 - 6 T o make the terminal discov erable , tap Mode on the Horizontal scroll. Select Make this device visib le to other devices and tap OK ..
10 - 1 10 Dolphin HomeBase/eBase De vice Overview Note: The information in this chapter applies to both the Dolphin HomeBase and Dolphin eBase devices unless otherwise indicated. As the hub of your Dolphin 6500 system, the Dolp hin HomeBase charging and communication cradle supports full-speed USB 1.
10 - 2 Fr ont P anel Terminal Well Place the Dolphin terminal in the terminal well to communicate with a host device, power the terminal, and charge the terminal’s battery. Make sure that the device is securely seated. Rubber Feet The bottom panel has four rubber feet to stabilize the unit on a flat surface.
10 - 3 Bac k P anel DC Power Jack Connect the power cable to this power jack; see Powering the Dolphin HomeBase Device on page 10-4. USB Port The USB port is full-speed (v1.1). Using the USB cable, you can connect the base to a USB- compliant device to facilitate USB communi cation to and from the terminal.
10 - 4 P owering the Dolphin HomeBase De vice The terminal requires 5 volts DC input for communica tion and battery charging; the power adapter on the power cable converts the voltage from the power sour ce to 5 volts DC. Only power adapter cables from Honeywell convert the voltage appropriately.
10 - 5 The following illustration shows how to install the ferrite on the cable. It should be placed approximately 1.57 inches (40mm) from the RJ45 plug.
10 - 6 Charging a Spare Battery The base can also charge a second battery while th e terminal is positioned in the base. The second battery can be inserted in the battery charging well in back of the terminal connection. Place the battery in the well with the label facing up and toward the back of the unit.
10 - 7 T echnical Specifications Structural Dimensions 5.3 in. high X 4.5 in. wide X 3.1 in. deep (13.5 cm. X 11.4 cm. X 7.9 cm.) We ig h t Dolphin HomeBase - 11.
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11 - 1 11 Dolphin QuadChar ger Device Overview The Dolphin QuadCharger device is a four-slot charging station that charges up to four Li-ion battery packs in an average of 5 1/2 hours for a fully depleted battery. It takes less time if the battery has some charge.
11 - 2 Power Supply Connector Use this connector to attach the pow er supply to the charger. The un iversal power supply accepts input voltages between 90–265 volts. Battery Charging Charging Process This charger charges Dolphin 6500 Li-Ion 3300mAh pack s in an average of 5 1/2 hours for a fully depleted battery.
11 - 3 3. When the Status LED turns green, the ba ttery in the slot has completed charging. Recommendations f or Storing Batteries To maintain top performance from batte ries, follow these storage guidelines: • Avoid storing batteries outside of the specified tem perature range of -4 to 104°F (-20 to 40°C) or in extremely high humidity.
11 - 4 T echnical Specifications Structural Dimensions 7.3 in. long X 3.7 in. wide X 2.4 in. high (18.5 cm. X 9.4 cm. X 6.1 cm.) We ig h t 11.5 oz. (325g) Material Case: P olycarbonate Color : Blac k .
12 - 1 12 Dolphin 6500 Slide-On Handle Overview The optional slide-on handle provides a productivity-enhancing solution for applications that require high volume scanning, such as inventory management and stock replenishment. Removing the Hand Strap Prior to installing the Dolphin 6500 handle on the terminal, you must remove the hand strap.
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13 - 1 13 Customer Suppor t T echnical Assistance If you need assistance installing or troubleshooting yo ur device, please call your distributor or the nearest technical support office: North America/Canada Telephone: (800) 782-4263 E-mail: hsmnasupport@honeywell.
13 - 2 Pr oduct Service and Repair Honeywell International Inc. provides service for al l its products through service centers throughout the world. To obtain warranty or non-warranty service, contact the appropriate location below to obtain a Return Material Authorization number (RMA #) before returning the product.
13 - 3 Limited W arranty Honeywell International Inc. ("HII") warrants its products and optional accessories to be free from defects in materials and workmanship and to conform to HII’s published specifications applicable to the products purchased at the time of shipment.
13 - 4 How to Extend Y our W arranty Honeywell International Inc. offers a variety of service plans on our hardware products. These agreements offer continued coverage for your equi pment after the initial warranty expires.
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™ Honeywell Scanning & Mobility 9680 Old Bailes Road Fort Mill, SC 29707 www.honeywellaidc.com 65-WEH-UG Rev A 7/11.
An important point after buying a device Honeywell 6500 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Honeywell 6500 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Honeywell 6500 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Honeywell 6500 you will learn all the available features of the product, as well as information on its operation. The information that you get Honeywell 6500 will certainly help you make a decision on the purchase.
If you already are a holder of Honeywell 6500, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Honeywell 6500.
However, one of the most important roles played by the user manual is to help in solving problems with Honeywell 6500. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Honeywell 6500 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
