Instruction/ maintenance manual of the product 3820 Honeywell
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™ 2020/3820/3820i Cordless System User’s Guide.
Disclaimer Honeyw ell International Inc. (“Honeywell ”) reserves the right to make changes in specifications and other inf ormation co ntained in this document without prior notice, and the reader should in all cases consult Honeyw ell to determine whether any such changes ha v e been made.
Pr oduct Agency Compliance USA FCC P art 15 Subpar t C This device complies with part 15 of th e FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interf erence received, including interference that may cause undesired operation.
c-UL Statement C-UL listed: CSA C22.2 No.60950-1-03, 2nd Edition f or I.T .E. product saf ety . Eur ope The CE marking on the product in dicates that this device is in conformity with all essential re quirements of the 1999/5/EC R&TTE Directive.
If you need more information on the co llection, reuse, and recycling systems, please contact your local or regional waste administration. You may also contact your supplie r for more information on the environmental performances of this product.
Brazil (3820i, 2020-5 Scanner and AP-010BT) This product is approved by Anatel, according to the procedures regulated by Resolution No. 242/2000 and me ets the technical requirements applied. Este produto está homologado pel a ANATEL, de acordo com os procedimentos regulamentados pela Resolução No.
• Do not disassemble or modify batteries. Caution: Danger of e xplosion if batteries ar e incorrectly replaced. Replace only with the same or equivalent type recommended b y the manufacturer .
Required Safety Labels Scanner Compliance Label locations Item Number, Serial Number and Revision Information location.
Base Compliance Label locations Item Number, Serial Number and Revision Information location.
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i Chapter 1 - Getting Started About This Manual ............. ......................................... 1-1 Unpacking the System ................................................ 1-1 Models .......................... ...................................
ii Beeper and LED Sequences and Their Meaning ...... 1-14 3820/3820i LED Sequences and Their Meaning . 1-15 2020 LED Sequences and Their Meaning ........... 1-15 Basic Operation of the Cordless System ................... 1-16 System Conditions .......
iii Connecting the Base with RS-232 Serial Port ............ 2-8 RS-232 Baud Rate ................................................ 2-9 RS-232 Word Length: Data Bits, Stop Bits, and Parity ........................ ................................. 2-9 RS-232 Handshaking .
iv Output Sequence Overview ....................................... 3-10 Output Sequence Editor ...................................... 3-11 Require Output Sequence ................................... 3-11 Multiple Symbols..............................
v Message Length ................. ......................................... 6-2 Codabar ........................... ........................................... 6-3 Codabar Start / Stop Charac ters ............................ 6-3 Codabar Check Character .
vi UPC A .............................. .......................................... 6-18 UPC A Check Digit .......... .................................... 6-18 UPC A Number System ....................................... 6-19 UPC A Addenda .............
vii Korea Post Code ................... .................................... 6-32 Korea Post Message Length ............................... 6-32 PosiCode A and B ..................................................... 6-32 PosiCode Message Length ......
viii Menu Command Syntax ........... ................................. 10-1 Query Commands ............. ................................... 10-2 Concatenation of Multiple Commands ................. 10-2 Responses ..................... ...............
ix Chapter 13 - Customer Support Product Service and Repair .. .................................... 13-1 Online Product Service and Repair Assistance ... 13-2 Limited Warranty ................................................. 13-2 Appendix A - Reference Charts Symbology Chart .
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1 - 1 1 Getting Star ted About This Manual This manual contains inf or mation to he lp you set up , operate, and program the cordless system. Product specifications , connector pinouts , a troubleshooting guide, and customer support information are also provided.
1 - 2 Cor dless System: Main Components About the Battery W e recommend use of Hand Held Pro ducts Li-ion battery backs. Use of any non-Hand Held Products ba ttery may result in damage not cov- ered by the w a rranty . P ower is supplied to the cordless image scanner b y a rechargeable battery that is integrated in the image scanner handle .
1 - 3 Battery Recommendations • Batteries are shipped approximately 30% to 60% charged and should be fully charged for maximum charge capacity. • The battery is a lithium ion cell and ca n be used without a full charge, as well as can be charged without fully discharging, without impacting the battery life.
1 - 4 Base Charge Mode In order f o r the batter y to be charged, there must be enough v oltage for the cir- cuitr y to work. There are three condit ions during which power can be supplied to the base.
1 - 5 Linking Image Scanner to Base When newly shipped or def aulted to fact ory settings, the base and image scan- ner are not linked. Once the image scan ner is placed into the base , the soft- ware automatically links the image scanner and the ba se .
1 - 6 Single Image Scanner Operation There are two link modes to accommoda te diff erent applications: Locked Link Mode and Open Link Mode. Scan the appropriate bar codes included in the Open Link and Lock ed Link Mode explanat ions that f ollow to switch from one mode to another .
1 - 7 Multiple Image Scanner Operation T o put the image scanner in multiple image scanner mode, scan the bar code below . Once y ou scan this bar code, the image scanner is unlink ed from the base and must be placed into the base to re-link. Note: Multiple Image Scanner Operation M ode allows you to link up to 7 image scanners to one base.
1 - 8 Changing Image Scanner Name - via Bar codes If you w anted to set up your image scanners with names 0001-0007, you ma y scan the bar codes below . Scan the Reset bar code after each name change and wait f or the image scanner to re-link to the base before scanning the ne xt bar code to name the ne xt image scanner .
1 - 9 Image Scanner Repor t Scan the bar code below to generate a report for the connected image scan- ners. The report indicates the por t, work group , image scanner name, and address. Application W ork Gr oups Y our cordless system can have up to se ve n image scanners link ed to one base.
1 - 10 Application W ork Group Selection This programming selection allo ws you to assign an image scanner to a work group b y scanning the bar code below . Y ou ma y then program the settings (e.g., beeper v olume, prefix/suffix, data fo rmatter) that your application requires.
1 - 11 Resetting the Standar d Product Default Settings: Current Application W ork Group If you aren’t sure what prog ramming opti ons are in your image scanner , or you’v e changed some options and want the standard product default settings restored, scan the Standard Pr oduct Default Se ttings: Current Application Group bar code below .
1 - 12 Using the Image Scanner with Bluetooth Devices The 3820/3820i image scann er may be used either with the 2020 base or with other Bluetooth de vices. Scanning the Non-Base Bluetooth Connection bar code below allows the image scanner to be used with other Bluetooth de vices (e.
1 - 13 and then set the time-out duration (from 0-3000 seconds) by scanning digits on the Programming Chart inside the bac k cover , then scanning Save . Def ault = 0 sec (no alarm). Note: If you are out of range when you scan a bar code, you will receive an error beep even if you do not have the al arm set.
1 - 14 Batch Mode T ransmit Delay Sometimes when accumulated scans are s ent to the host system, the transmis- sion of those scans is too f ast f or the application to process. T o program a transmit dela y between accumulated scans, scan one of the f ollowing dela ys.
1 - 15 3820/3820i LED Sequences and Their Meaning 2020 LED Sequences and Their Meaning The base contains a red LED that indicates the status of the unit and verifies its communication with the host system and a green LED that indicates image scanner batter y charge condition.
1 - 16 The tables below list the indication and cause of the LED illumination and beeps for the 2020. Note: Charging only occurs with external power applied to the 2020 or 12 volt Host power. Basic Operation of the Cor dless System Cordless Base The cordless base provides the link between the cordless image scanner and the host system.
1 - 17 RF (Radio Frequency) Module Operation The cordless system uses a state-of-the-a r t two-wa y Bluetooth radio to transmit and receive data betw een the image scanner and the base.
1 - 18 Out of Range and Back into Range with Data Accumulation Mode On The image scanner ma y store a number of symbols (approximately 500 UPC symbols, others ma y vary) when out of range and then send them to the base when back in r ange.
1 - 19 2. Disconnect the keyboard cable from the back of the terminal/computer. 3. Connect the appropriate interface cable to the base and to the terminal/ computer and keyboard. Make sure the cables are secured in the wireways in the bottom of the base and that the base sits flat on a horizontal surface.
1 - 20 Reading T e chniques The image scanner has a view finder that projects a bright red aiming beam that corresponds to its horizontal field of vi ew . The aiming line should be centered horizontally ov er the bar code; it will not read if the aiming line is in any other direction.
1 - 21 Plug and Play Plug and Pla y bar codes provide inst ant image scanner set up f or commonly used interf aces. Note: After you scan one of the codes, power cycle the host terminal to have the interface in effect.
1 - 22 W and Emulation Plug & Pla y In W and Emulation mode, the image sc anner decodes the bar code then sends data in the same f o rmat as a wand sca nner .
1 - 23 Each bar code abov e also programs th e follo wing suffixes f or each symbology: * Suffixes programmed for Code 128 with IBM 4683 Port 5B, IBM 4683 Port 9B HHBCR- 1, and IBM 4683 Port 17 Interf.
1 - 24 Fo r additional USB programming and tech nical inf or mation, refer to Hone ywell “USB Application Note, ” av ailable at www.honeywellaidc.com Note: Without using the 9-volt extern al, power supply, the base only uses enough power from the host to op erate the interface.
1 - 25 USB HID Scan the f ollowing code to progr am the 3820/3820i f or US B HID bar code scan- ners. Scanning this code ch anges the terminal ID to 131. USB Com P or t Emulation Scan the f ollowing code to progr am th e 3820/3820i to emulate a regular RS- 232-based Com P or t.
1 - 26 ACK/NAK Mode Connecting the Base with Serial W edge The 2020 uses TTL signal le vels to w edge into an RS-232 ser ial network. Use only 2020 serial wedge cables to pr e vent damage to the base . Ref er to Con- necting the Base with RS-232 Serial Port on page 2-8 to set the baud rate and communications protocol.
1 - 27 5. Plug the other serial connector into the other device connection and tighten the two screws. 6. Plug the power supply barrel connect or to the base, and plug the power supply into the AC source. 7. Once the base has been fully connected, power up the computer.
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2 - 1 2 T erminal Interfaces T erminal ID If your interf ace is not a standard PC A T , refer to "Supported Terminals" on page 2-2 through page 2-3 , and locate the T erminal ID number for y our PC .
2 - 2 Suppor ted T erminals Te r m i n a l Model(s) T erminal ID DEC VT510, 520, 525 (PC style) 005 DEC VT510, 520, 525 (DEC style LK411) 104 Esprit 200, 400 005 Heath Zenith PC, A T 003* HP V ectra 0.
2 - 3 * Default for 2020-5BE. **It is best to use the Plug a nd Play bar codes, beginning on page 1-24 to program these interfaces, rather than scanning the terminal ID listed in this table.
2 - 4 Ke yboard Country Scan the appropriate countr y code belo w to program the k eyboard f o r your countr y . As a general rule, the follo w ing characters are suppor ted, but need special care f o.
2 - 5 Ke yboard Country (continued) Latin America Norway Poland Portugal Romania Russia SCS Slovakia Italy Netherlands (Dutch) Spain Sweden Switzerland (German) Turkey Q U.
2 - 6 Keyb o ard St y le This programs k eyboard styles, such as Caps Loc k and Shift Lock. Def ault = Regular . Regular is used when you normally hav e the Caps Lock ke y off. Caps Lock is used when you normally hav e the Caps Lock ke y on. Shift Lock is used when you normally hav e the Shift Lock ke y on (not common to U .
2 - 7 Ke yboard Modifier s This modifies special ke yboard feat ures, such as CTRL+ ASCII codes and T urbo Mode. Control + ASCII Mode On: The image scanner sends ke y combinations for ASCII control characters f or values 00-1F . Refer to Keyboard Function Relationships , page 7-1 f or CTRL+ ASCII V alues.
2 - 8 Connecting the Base with RS-232 Serial P ort 1. Turn off power to the terminal/computer. 2. Connect the appropriate interface cable to the base. Note: For the base to work properly, y ou must have the correct cable for your type of terminal/computer.
2 - 9 RS-232 Baud Rate Baud Rate sends the data from the imag e scanner to the ter minal at the speci- fied rate. The host terminal must be set f or the same baud rate as the image scanner . Def ault = 115,200 . RS-232 W ord Length: Data Bits, Stop Bits, and P arity Data Bits sets the word length at 7 or 8 bits of data per character .
2 - 10 Par i t y provides a means of chec king ch aracter bit patter ns for v alidity . Def ault = None. RS-232 Handshaking RS-232 Handshaking allows control of da ta tr ansmission from the image scan- ner using software commands from the host de vice.
2 - 11 transmission, the host sends the XON ch aracter (DC1, he x 11). Data transmis- sion continues where it left off when XOFF was sent. Def ault = R TS/CTS, XON/ XOFF and A CK/NAK Off.
2 - 12 Commands ma y be strung together to cr eate custom response sequences. An e xample of a command string is listed below . 0<ESC>4<ESC>5<ESC>6, The abov e example will make an image scanner in application work group zero beep low , medium, high.
2 - 13 2020 Host Escape Commands Command Action <ESC> a Indicate as if successful menu change made <ESC> b Indicate as if unsu ccessful menu change made <ESC> 1 Illuminate green LED f or 1 35 milliseconds (followed b y at least 70 mSecs.
2 - 14 Wa n d E m u l a t i o n W and Emulation Connection The W and Emulation Connection bar code s should be used if you w ant to change the terminal ID only , without changing any ot her image scanner set- tings. W e recommend using Wand Em ul ation Plug & Play bar codes to pro- gram y our image scanner to emulate a wand reader .
2 - 15 W and Emulation T ransmission Rate The transmission rate is limited b y the te r minal’ s ability to receive data without dropping characters. Def ault = 25 inches/second. W and Emulation P olarity The P olarity can be sent as standard wi th black bars high, or re versed with white bars high.
2 - 16 W and Emulation Data Bloc k Siz e This transmits the data in smaller b l ocks to pre vent b uffer ov erflow . Def ault = 40 . W and Emulation Dela y Between Blocks This sets the dela y time between data b l ocks .
3 - 1 3 Output Image Scanner Functions Good Read Indicators Beeper – Good Read The beeper may be programm ed On or Off in response to a good read. Turning this option off, only turns off the beeper response to a good read indication. All error and menu beeps are still audible.
3 - 2 Beeper Pitch – Good Read The beeper pitch codes mo dify the pitch (frequency ) of the beep the image scanner emits on a good read. Def ault = Medium. Beeper Duration – Good Read The beeper duration codes modify the le ngth of the beep the image scanner emits on a good read.
3 - 3 Good Read Dela y This sets the minimum amount of ti me before the image scanner can read another bar code. Default = 0 ms (No Delay. ) User-Specified Good Read Dela y If you want to set your own.
3 - 4 Read Time-Out (Serial Trigger Mode) Use this selection to set a time-out (in milliseconds) of the image scanner’s trigger when using serial commands to trigger the image scanner. Once the image scanner has timed out, you can ac tivate the image scanner either by pressing the trigger or using a serial trigger command.
3 - 5 If there are no trigger pulls during th e “image scanner power time-out timer” interval, the image scanner goes into power down mode. Whenever the trigger is enabled, the “image scanner power time -out timer” is reset.
3 - 6 Hands Free Time-Out The Automatic Trigger and Presentation Modes are referred to as “hands free” modes. If the image scan ner’s trigger is pulled wh en using a hands free mode, the image scanner changes to manual trigger mode. You can set the time the image scanner should remain in manual trigger mode by setting the Hands Free Time-Out.
3 - 7 Centering W indow Use the centering feature to narrow the image scanner’s field of view so the image scanner reads only the bar code you want. When centering is turned on, the image scanner only read s codes that intersect or are contained within the centering window you set up.
3 - 8 Example: If you have two bar codes next to one another and the centering window is set to 40% left edge and 60% right edge, only the bar code that intersects that window will be decoded.
3 - 9 High Priority Symbology To specify the high priority symbology, scan the High Priority Symbology bar code below. On the Symbology Chart on page A-1, find the symbology you want to set as high priority. Locate the Hex value for that symbology and scan the 2 digit hex value from the Programming Chart (inside back cover).
3 - 10 Output Sequence Overview Require Output Sequence When turned off, the bar c ode data will be output to the host as the image scanner decodes it. When tu rned on, all output data must conform to an edited sequence or the image sca nner will not transmit the output data to the host device.
3 - 11 5. End Output Sequence Editor Scan F F to enter an Output Sequence fo r an additional symbology, or Save to save your entries. Other Programming Selections • Discard This exits without saving any Output Sequence changes.
3 - 12 Output Sequence Example In this example, you are scanning Code 93, Code 128, and Code 39 bar codes, but you want the image scanner to output Code 39 1st, Code 128 2nd, and Code 93 3rd, as shown below. Note: Code 93 must be enabled to use this example.
3 - 13 To program the previous example using specific lengths, you would have to count any programmed prefixes, suffixes, or formatted characters as part of the length.
3 - 14 No Read With No Read turned On , the image scanner sends an “NR” to the host if you pull and release the trigger without readi ng a code (e.
4 - 1 4 Data Editing Prefix/Suffix Overview When a bar code is scanned, additional in fo rmation is sent to the host computer along with the bar code data. This gr oup of bar code data and additional, user-defined data is called a “message stri ng. ” The selections in this section are used to build the user-defined data into the message string.
4 - 2 Step 4. Determine the hex value from the ASCII Conversion Chart (Code Page 1252) on page A-4, for the prefix or suffix you wish to enter. Step 5. Scan the 2 digit hex value from the Programming Chart inside the back cover of this manual. Step 6.
4 - 3 Step 3. Scan the 2 digit hex value from the Programming Chart inside the back cover of this manual or scan 9 , 9 for all symbologies. Y our change is automatically saved. T o Add a Carriage Return Suffix to All Symbologies Scan the f ollowing bar code if y ou wish to add a carr iage retur n suffix to all sym- bologies at once.
4 - 4 Suffix Selections Function Code T ransmit When this selection is enabled and f unction codes are contained within the scanned data, the image scanner transmits the function code to the terminal. Char ts of these function codes are provided in Supported Interface Keys star t- ing on page 7-3 .
4 - 5 Interc haracter Delay An intercharacter dela y of up to 495 milliseconds may be placed between the transmission of each character of scanned data. Scan the Inter character Delay bar code belo w , then scan th e number of milliseconds and the SA VE bar code using the Programming Chart inside the back co ver of this man ual.
4 - 6 Interfunction Delay An interfunction dela y of up to 495 mi lliseconds may be placed between the transmission of each segment of the message string. Scan the Interfunction Delay bar code belo w , then scan the number of milliseconds and the SA VE bar code using the Programming Chart inside the back co ver of this manual.
5 - 1 5 Data Formatting Data Format Editor Intr oduction Y ou may use the Data F or mat Editor to change the image scanner’ s output. For e xample, y o u can use the Data F ormat Editor to inser t characters at certain points in bar code data as it is scanned .
5 - 2 Step 4. Code I.D. In the Appendix A , find the symbology to wh ich you want to apply the data format. Locate the Hex value for that symbology and scan the 2 digit hex value from the Programming Chart inside the back cover of this manual. Step 5.
5 - 3 ASCII Conversion Chart (Code Page 1252) on page A-4, and nn is the numeric value (00-99) for the number of times it should be sent.) E9 Send all but the last “nn” characters, starting from the current cursor posi- tion.
5 - 4 ters to be replaced and xx 2 defines replacement characters, continuing through zz 1 and zz 2 . E5 Terminates character replacement. Syntax = E5 . FE Compare character in current cursor pos ition to the character “xx.” If char- acters are equal, increment cursor.
5 - 5 When Data F ormatter is required, all i nput data must conf or m to an edited for- mat or the image scanner does not transm it the input data to the host de vice. Alternate Data Formats Alternate formats allow you “single shot” capability to scan one bar code using a diff erent data f ormat than your primar y format.
5 - 6.
6 - 1 6 Symbologies Intr oduction This programming section contains the f ollowing menu selections. Ref er to Chapter 10 f o r settings and def aults. All Symbologies If you w ant to decode all the symbologi es allowab le for y our image scanner, scan the All Symbologies On code.
6 - 2 Message Length You are able to set the valid reading length of some of the bar code symbologies. If the data length of the scanned bar code doesn’t matc h the valid reading length, the image scanner will issue an error beep.
6 - 3 Codabar <Default All Codabar Settings> Codabar Codabar Start / Stop Characters Star t/Stop characters identify the leading and trailing ends of the bar code . Y ou ma y either transmit, or not transmit Start/Stop characters. Def ault = Don’t T ransmit .
6 - 4 When Check Char acter is set to V alidate, but Don’t T ransmit , the unit will only read Codabar bar codes printed with a check char acter , but will not transmit the check char acter with the scanned data. Codabar Concatenation Codabar suppor ts symbol concatenation.
6 - 5 Codabar Message Length Scan the bar codes belo w to change the message length. Refer to Message Length on page 6-2 for additi onal information. Minimum and Maximum lengths = 2-60.
6 - 6 Code 39, continued Code 39 Check Character No Check Character indicates that the image sc anner reads and tr ansmits bar code data with or without a check char acter .
6 - 7 Code 39, continued Code 39 Append This function allows the image scanner to append the data from se veral Code 39 bar codes together bef ore transmitting them to the host computer .
6 - 8 Full ASCII If Full ASCII Code 39 decoding is enabled , certain character pairs within the bar code symbol will be inter preted as a singl e character . F or example: $V will be decoded as the ASCII character SYN, and /C will be decoded as the ASCII character #.
6 - 9 Code 39 Code P age Code pages define the mapping of charac ter codes to characters. If the data received does not displa y wi th the proper characters, it ma y be because the bar code being scanned was created using a code page that is diff erent from the one the host program is e x pecting.
6 - 10 When Check Digit is set to V alidate and T ransmit , the image scanner only reads Interleav ed 2 of 5 bar codes printe d with a check digit, and will transmit this digit at the end of the scanned data. Def ault = No Check Digit. Interleaved 2 of 5 Message Length Scan the bar codes below to change the message length.
6 - 11 Code 93 < Default All Code 93 Settings > Code 93 Code 93 Message Length Scan the bar codes belo w to change the message length. Refer to Message Length on page 6-2 for additi onal information. Minimum and Maximum lengths = 0-80. Minimum Default = 0, Maximum Default = 80.
6 - 12 Straight 2 of 5 Industrial (three-bar star t/stop) <Default All Straight 2 of 5 Settings> Straight 2 of 5 Industrial Straight 2 of 5 Industrial Message Length Scan the bar codes below to change the message length. Refer to Message Length on page 6-2 for additional info rmation.
6 - 13 S traight 2 of 5 IA T A, continued Straight 2 of 5 IA T A Message Length Scan the bar codes belo w to change the message length. Refer to Message Length on page 6-2 for additi onal information. Minimum and Maximum lengths = 1-48. Minimum Default = 4, Maximum Default = 48.
6 - 14 Matrix 2 of 5 Message Length Scan the bar codes below to change the message length. Refer to Message Length on page 6-2 for additional info rmation.
6 - 15 Code 1 1, continued Code 11 Message Length Scan the bar codes belo w to change the message length. Refer to Message Length on page 6-2 for additi onal information.
6 - 16 Code 128, continued ISBT 128 Concatenation In 1994 the International Society of Blood T ransfusion (ISBT) ratified a standard f or communicating critical blood inf or mat ion in a uniform manner . The use of ISBT f o rmats requires a paid license.
6 - 17 Code 128 Function Code T ransmit By def ault, Code 128 function codes ar e not transmitted with Code 128 bar code data. Howe ver , if you wish to tr ansmit Code 128 function codes with the bar code data, scan the Function Codes On bar code, belo w .
6 - 18 T elepen Messag e Length Scan the bar codes below to change the message length. Refer to Message Length on page 6-2 for additional info rmation.
6 - 19 UPC A Number System The numeric system digit of a U .P .C. sy mbol is normally transmitted at the beginning of the scanned data, but the unit can be progr ammed so it will not transmit it. Def a ult = On. UPC A Addenda This selection adds 2 or 5 digits to the end of all scanned UPC A data.
6 - 20 UPC A Addenda Separator When this f eature is on, there is a sp ace between the data from the bar code and the data from the addenda. When turned off, there is no space. Def ault = On. UPC-A/EAN-13 with Extended Coupon Code Use the f ollowing codes to enab le or disable UPC-A and EAN-13 with Extended Coupon Code.
6 - 21 UPC E0 and UPC E1 Most U .P .C . bar codes lead with the 0 number system. F or these codes, use the UPC E0 selection. If you need to read codes that l ead with the 1 number sys- tem, use the UPC E1 selection. Def ault = On (UPC E0) and Off (UPC E1).
6 - 22 UPC E0 and UPC E1 Addenda Separator When this f eature is on, there is a sp ace between the data from the bar code and the data from the addenda. When turned off, there is no space. Def ault = On. UPC E0 Check Digit Check Digit specifies whether the chec k di git should be transmitted at the end of the scanned data or not.
6 - 23 UPC E0 Addenda This selection adds 2 or 5 digits to the end of all scanned UPC E data. Def ault = Off f or both 2 Digit and 5 Digit Addenda. EAN/J AN 13 <Default All EAN/JAN Settings> EAN.
6 - 24 EAN/JAN 13 Ad denda This selection adds 2 or 5 digits to the end of all scanned EAN/JAN 13 data. Def ault = Off f o r both 2 Digit and 5 Digit Addenda. EAN/JAN 13 Ad denda Required When Addenda Required is set to on, the image scanner wi ll only read EAN/ JAN 13 bar codes that ha ve addenda.
6 - 25 ISBN T ranslate This selection causes EAN-13 Bookland symbols to be translated into their equivalent ISBN n umber format. Def ault = Off. EAN/J AN 8 <Default All EAN/JAN 8 Settings> EAN/J.
6 - 26 EAN/JAN 8 Ad denda This selection adds 2 or 5 digits to the end of all scanned EAN/JAN 8 data. Def ault = Off f o r both 2 Digit and 5 Digit Addenda. EAN/JAN 8 Ad denda Required When Addenda Required is set to on, the image scanner wi ll only read EAN/ JAN 8 bar codes that ha ve addenda.
6 - 27 MSI <Default All MSI Settings> MSI MSI Check Character Different types of check characters ar e used with MSI bar codes. You can program the image scanne r to read MSI bar codes with Type 10 check characters. Default = Validate Type 10, but Don’t Transmit.
6 - 28 Plessey Code <Default All Plessey Code Settings> Plessey Code Plessey Message Length Scan the bar codes below to change the message length. Refer to Message Length on page 6-2 for additional info rmation. Minimum and Maximum lengths = 4-48.
6 - 29 GS1 DataBar Omnidirectional GS1 DataBar Limited < Default All GS1 DataBar Limited Settings > GS1 DataBar Limited GS1 DataBar Expanded < Default All GS1 DataBar Expanded Settings > *.
6 - 30 GS1 DataBar Expanded GS1 DataBar Expanded Message Length Scan the bar codes below to change the message length. Refer to Message Length on page 6-2 for additional info rmation. Minimum and Maximum lengths = 4-74. Minimum Default = 4, Maximum Default = 74.
6 - 31 China P ost Code <Default All China Post Code Settings> China P ost Code China P ost Message Length Scan the bar codes belo w to change the message length. Refer to Message Length on page 6-2 for additi onal information. Minimum and Maximum lengths = 2-80.
6 - 32 K orea P ost Code <Default All Korea Post Code Settings> K orea P ost Code K orea Post Messa g e Length Scan the bar codes below to change the message length. Refer to Message Length on page 6-2 for additional info rmation. Minimum and Maximum lengths = 2-80.
6 - 33 Y ou have to ha ve P osiCode A and B on to read any of the P osiCode symbolo- gies. P osiCode Message Length Scan the bar codes belo w to change the message length. Refer to Message Length on page 6-2 for additi onal information. Minimum and Maximum lengths = 2-80.
6 - 34 Codabloc k F <Default All Codablock F Settings> Codabloc k F Codabloc k F Message Length Scan the bar codes below to change the message length. Refer to Message Length on page 6-2 for additional info rmation. Minimum and Maximum lengths = 1-2048.
6 - 35 Code 16K Code 16K Message Length Scan the bar codes belo w to change the message length. Refer to Message Length on page 6-2 for additi onal information.
6 - 36 Code 49 Message Length Scan the bar codes below to change the message length. Refer to Message Length on page 6-2 for additional inform ation. Minimum and Maximum lengths = 1-81.
7 - 1 7 Interface K e ys Ke yboard Function Relationships The f ollowing K eyboard Function Code , Hex/ASCII V alue, and Full ASCII “CTRL ”+ relationships apply to all ter m inals that can be us ed with the image scanner . Refer to page 2-7 enab le Control + ASCII mode.
7 - 2 The last five char acters in the Full ASC II “CTRL ”+ column ( [ ] 6 - ), apply to US only . The following chart indicates th e equivalents of these five char acters f or different countries.
7 - 3 Suppor ted Interface Ke ys ASCII HEX IBM A T/XT and PS/2 Compatibles, WYSE PC/A T Supported Keys IBM XT s and Compatibles Supported Keys IBM, DDC, Memorex T elex, Harris* Supported Keys NUL 00 R.
7 - 4 Suppor ted Interface Ke ys ASCII HEX IBM, Memorex T elex (102)* Supported Keys Memorex T e lex (88)** Supported Keys NUL 00 Reserved Reserved SOH 01 Enter Enter STX 02 F11 PF10 ETX 03 F12 PF11 E.
7 - 5 Suppor ted Interface Ke ys ASCII HEX Esprit 200, 400 ANSI Supported Keys Esprit 200, 400 ASCII Supported Keys Esprit 200, 400 PC Supported Keys NUL 00 Reserved Reserved Reserved SOH 01 New Line .
7 - 6 Suppor ted Interface Ke ys ASCII HEX Apple Mac/iMac Supported Keys NUL 00 Reserved SOH 01 Enter/Numpad Enter STX 02 CAPS ETX 03 ALT make EOT 04 ALT break ENQ 05 CNTRL make ACK 06 CNTRL break BEL.
8 - 1 8 Utilities T o Add a T est Code I.D . Prefix to All Symbologies This selection allows y ou to tur n on transmission of a Code I.D . bef ore the decoded symbology . (See the Symbology Chart , page A-1) for the single char- acter code that identifies each symbology .
8 - 2 Image Scanner Repor t Scan the bar code below to generate a report for the connected image scan- ners. The report indicates the por t, w ork group, image scanner name , and address. T o assign a name to y o ur image scanner , refer to "Menu Command Syntax" on page 10-1.
8 - 3 Resetting the Standar d Pr oduct Default Settings: All Application W ork Gr oups The f o llowing bar code def aults all of th e work groups to the factory settings. The Menu Commands star ting on page 10-6 list the standard product default settings f or each of the co mmands (indicated by an asterisk (*) on the program- ming pages).
8 - 4.
9 - 1 9 Visual Xpress Visual Xpress Intr oduction Visual Xpress provides a wide range of PC-based prog ramming functions that can be perf ormed on an imager connect ed to your PC's COM port.
9 - 2 Installing Visual Xpress from the W eb Note: Visual Xpress requires .NET software. If .NET is not installed on your PC, you will be prompted to install it duri ng the Visual Xpress installation. 1. Access the Honeywell web site at www.honeywellaidc.
10 - 1 10 Serial Pr ogramming Commands The serial programming commands can be used in place of the programming bar codes. Both the serial commands and the programming bar codes will pro- gram the 2020. F or complete descriptio ns and examples of each serial pro- gramming command, ref er to the corres ponding programming bar code in this manual.
10 - 2 Data The new value for a menu settin g, identified by the Tag and Sub- Tag. Storage A single character that spec ifies the storage table to which the command is applied. An exclamation point ( ! ) performs the com- mand’s operation on the de vice’s volatile menu configuration table.
10 - 3 Responses The de vice responds to serial commands with one of three responses: A CK Indicates a good command which has been processed. ENQ Indicates an inv alid T ag or SubT ag command. NAK Indicates the command was good, b u t th e Data field entr y was out of the allow able range f or this T ag and SubT ag co mbination, e.
10 - 4 Example #4: What are the device’s se ttings for all Codabar selections? Enter: cbr?. Response: CBRENA1[ACK], SSX0[ACK], CK20[ACK], CCT1[ACK], MIN2[ACK], MAX60[ACK], DFT[ACK].
10 - 5 The Menu Commands star ting on page 10-6 list the factory default settings f or each of the commands (indica ted by an asterisk (*) on the programming pages). Note: Scanning this bar code also causes both the image sc anner and the base to perform a reset and beco me unlinked.
10 - 6 Menu Commands Selection Setting * Indicates default Serial Command # Indicates a numeric entr y Pag e Base Charge Mode *A utomatic BASCHG1 1-4 Full Charge Rate BASCHG2 1-4 Low Charge Rate BASCH.
10 - 7 Out-of-Range Alarm Base Alar m Duration (Range 1 - 3000 sec (*0)) BASORD 1-13 Image Scanner Alarm Duration (Range 1 - 3000 sec (*0)) BT_ORD 1-13 Alarm Sound T ype Base Alarm T ype BASOR W 1-13 .
10 - 8 Program K eyboard Countr y *U .S.A. KBDCTY0 2-4 Belgium KBDCTY1 2-4 Brazil KBDCTY16 2-4 Canada (F rench) KBDCTY18 2-4 Czech Repub lic KBDCTY15 2-4 Denmark KBDCTY8 2-4 Finland (Sweden) KBDCTY2 2.
10 - 9 K eyboard Style *Regular KBDSTY0 2-6 Caps Lock KBDSTY1 2-6 Shift Lock KBDSTY2 2-6 A utomatic Caps Lock KBDSTY6 2-6 Emulate External Key bo ar d KBDSTY5 2-6 K eyboard Modifiers *Control + ASCII .
10 - 10 W ord Length: Data Bits, Stop Bits , and Pa r it y 7 Data, 1 Stop , Parity Even 232WRD3 2-10 7 Data, 1 Stop , Parity None 232WRD0 2-10 7 Data, 1 Stop , Parity Odd 232WRD6 2-10 7 Data, 2 Stop ,.
10 - 11 W and Emulation P olar- ity *Black High WNDPOL0 2-15 White High WNDPOL1 2-15 W and Emulation Idle Idle Lo w WNDIDL0 2-15 *Idle High WNDIDL1 2-15 W and Emulation Data Block Siz e 20 WNDBLK0 2-1.
10 - 12 Number of Beeps - Good Read *1 BEPRPT1 3-2 Range 1 - 9 BEPRPT# 3-2 Good Read Dela y *No Delay DL YGRD0 3-3 Shor t Delay (500 ms) DL YGRD500 3-3 Medium Dela y (1000 ms) DL YGRD1000 3-3 Long Del.
10 - 13 Centering Centering On DECWIN1 3-7 *Centering Off DECWIN0 3-7 Left of Centering Win- dow *40 DECLFT### 3-7 Right of Centering Win- dow *60 DECRGT### 3-7 Pref erred Symbology On PRFENA1 3-8 *Of.
10 - 14 Suffix Add Suffix SUFBK2## 4-4 Clear One Suffix SUFCL2 4-4 Clear All Suffix es SUFCA2 4-4 Function Code T rans- mit *Enable RMVFNC0 4-4 Disable RMVFNC1 4-4 Intercharacter Dela y DL YCHR## 4-5 .
10 - 15 Codabar Star t/Stop Char . * Don’t T ransmit CBRSSX0 6-3 T ransmit CBRSSX1 6-3 Codabar Check Char . * No Chec k Char . CBRCK20 6-4 V alidate, But Don’t T ransmit CBRCK21 6-4 V alidate, and.
10 - 16 Interleave d 2 of 5 Off I25ENA0 6-9 *On I25ENA1 6-9 Interleav ed 2 of 5 Check Digit * No Check Char . I25CK20 6-10 V alidate, But Don’t Tr a n s m i t I25CK21 6-10 V alidate, and T ransmit I.
10 - 17 Matrix 2 of 5 Message Length Minimum (1 - 80) *4 X25MIN## 6-14 Maximum (1 - 80) *80 X25MAX## 6-14 Code 11 Def a ult All Code 11 Settings C11DFT 6-14 Code 11 *Off C11ENA0 6-14 On C11ENA1 6-14 C.
10 - 18 UPC A Def ault All UPC A Settings UP ADFT 6-18 UPC A Off UP AENA0 6-18 *On UP AENA1 6-18 UPC A Check Digit Off UP A CKX0 6-18 *On UP ACKX1 6-18 UPC A Number Sys- tem Off UP ANSX0 6-19 *On UP A.
10 - 19 UPC E 5 Digit Addenda *Off UPEAD50 6-23 On UPEAD51 6-23 UPC E Addenda Required *Not Required UPEARQ0 6-21 Required UPEARQ1 6-21 UPC E Addenda Separator Off UPEADS0 6-22 *On UPEADS1 6-22 EAN/JA.
10 - 20 EAN/JAN 8 5 Digit Addenda *Off EA8AD50 6-26 On EA8AD51 6-26 EAN/JAN 8 Addenda Required *Not Required EA8ARQ0 6-26 Required EA8ARQ1 6-26 EAN/JAN 8 Addenda Separator Off EA8ADS0 6-26 *On EA8ADS1.
10 - 21 GS1 DataBar Expanded Def a ult All GS1 Data- Bar Expanded Settings RSEDFT 6-30 GS1 DataBar Expanded Off RSEENA0 6-30 *On RSEENA1 6-30 GS1 DataBar Expanded Msg.
10 - 22 Po s i C o d e O f f P O S E N A 0 6-32 *On POSENA1 6-32 A and B On POSLIM0 6-33 A and B and Limited A On POSLIM1 6-33 *A and B and Limited B On POSLIM2 6-33 P osiCode Msg.
10 - 23 Maximum Link Attempts *0 (0 - 100) BT_MLA### B-2 Relink Time-Out *3 (1 - 100) BT_RL T### B-2 Selection Setting * Indicates default Serial Command # Indicates a numer ic en try Pag e.
10 - 24.
11 - 1 11 Pr oduct Specifications 3820 Pr oduct Specifications P arameter Specification Dimensions (T ypical): Height 6.2 inches (15.7 cm) Length 5.3 inches (13.
11 - 2 3820i Pr oduct Specifications P arameter Specification Dimensions (T ypical): Height 6.5 inches (16.5 cm) Length 5.3 inches (13.5 cm) Width 3.2 inches (8.
11 - 3 2020-5BE Pr oduct Specifications P arameter S pecification Dimensions (T ypical): Height 3.1 inches (7.9 cm) Length 5.6 inches (14.2 cm) Width 4.
11 - 4 2020-CBE Pr oduct Specifications P arameter Specification Dimensions (T ypical): Height 3.1 inches (7.9 cm) Length 5.6 inches (14.2 cm) Width 4.
11 - 5 S tandard Cable Pinouts Keyboard W edge 10 Pin RJ41 Modular Plug connects to the base 1 2 Cord shield 3 Tied to supply power 4 Supply ground 5 Terminal clock 6 Terminal data 7 Supply power input (Refer to tables on page 11-3 .
11 - 6 S tandard Cable Pinouts Wa n d E m u l a t i o n 10 Pin Modular Plug connects to the base 1 2 Cord shield 3 Prog 1 (Tied to supply power for primary cable) 4 Supply ground 5 6 Bar code data output 7 Supply power input (Refer to tables on page 11-3 .
11 - 7 S tandard Cable Pinouts Serial Output 10 Pin RJ41 Modular Plug connects to the base 1 2 Cord shield 3 Prog 1 (Tied to supply power for primary cable) 4 Supply ground 5 Receive data - Serial data to image scanner 6 Transmit data - Serial data from image scanner 7 Supply power input (Refer to tables on page 11-3 .
11 - 8 S tandard Cable Pinouts USB 10 Pin Modular Plug connects to the base 1 2 Data + 3 Tied to supply power 4 Supply ground 5 6 7 5 volt supply power input 8 9 10 Data -.
12 - 1 12 Maintenance Maintenance Repairs and/or upgrades are not to be perf or med on this product. These ser- vices are to be perf or med only by an authorized ser vice center . See "Customer Support" on page 13-1 for further information. Cleaning the Device Reading perf ormance may degrade if the image scanner’ s window is not clean.
12 - 2 Replacing the 2020 Interface Cable: 1. Turn the power to the host system OFF. 2. Disconnect the base’s cable from the terminal or computer. 3. Turn the base upside down. 4. Pull the connector out while maintaining pressure on the connector release clip.
12 - 3 • The power cable is connected proper ly and there is power at the power source. • The host system power is on (if external power isn’t used). Is the green LED on? If the gree n LED isn’t illuminated, check that: • The image scanner is co rrectly placed in the base.
12 - 4 The image scanner won’t read your bar code at all. 1. Scan the sample bar codes in the back of this manual. If the image scanner reads the sample bar codes, check that your bar code is readable. Verify that your bar code symbology is enabled (see Chapter 6 ).
13 - 1 13 Customer Suppor t T echnical Assistance If you need assistance installing or troub leshooting your de vice, please contact us by using one of the methods belo w: Knowledge Base: www.hsmknowledgebase.com Our Knowledge Base pro vides thous ands of immediate solutions.
13 - 2 Mexico Telephone: 01-800-HON EYWELL (01-800-466-3993) Fax: +52 (55) 5531-3672 E-mail: mxservice@honeywell.com Europe, Middle East, and Africa Telephone: +31 (0) 40 2901 633 Fax: +31 (0) 40 2901 631 E-mail: euroservice@honeywell.com Hong Kong Telephone: +852-29536436 Fax: +852-2511-3557 E-mail: apservice@honeywell.
13 - 3 product by an yone other than Honeywel l or its authorized representativ es. This warranty shall e xtend from the time of shipment f or the duration pub lished by Hone ywell for the product at the time of purchase ("W arranty P er iod").
13 - 4.
A - 1 A Reference Charts Symbology Char t Symbology AIM ID P ossible AIM ID Modifiers ( m ) Code ID (hex) All Symbologies (0x99) China P ost ]X0 Q (0x51) Codabar ]F m 0-1 a (0x61) Codabloc k F ]O m 0,.
A - 2 Note: “m” represents the AIM modifier character. Refer to International Technical Specification, Symbology Iden tifiers, for AIM modifier character details. Note: Prefix / Suffix entries for specific symbologies override the universal (All Symbologies, 99) entry.
A - 3 ASCII Con version Chart (Code P age 1252 ) Note: This table applies to U.S. style ke yboards. Certain characters may differ depending on your Country Code/PC regional settings.
A - 4 40 28 ( 72 48 H 104 68 h 41 29 ) 73 49 I 105 69 i 42 2A * 74 4A J 106 6A j 43 2B + 75 4B K 107 6B k 44 2C , 76 4C L 108 6C l 45 2D - 77 4D M 109 6D m 46 2E .
A - 5 Code P age Mapping of Printed bar codes Code pages define the mapping of charac ter codes to characters. If the data received does not displa y wi th the proper characters, it ma y be because th.
A - 6 one the host program is e xpecting. If this is the case, select the code page with which the bar codes were created. The data characters should then appear properly .
B - 1 B Minimizing Bluetooth/ISM Band Netw ork Activity The settings described below can help you customize the re-linking behavior of the cordless linear imaging system to obtain the best compromise between convenience and low interference. Note: ISM band refers to the 2.
B - 2 Maximum Link Attempts The Maximum Link Attempts setting co ntrols the number of times the image scanner tries to form a connection with a base unit or PC. During the connection setup process, the image sca nner transmits in order to search for and connect to a base unit.
B - 3 Scan the Relink Time-Out bar code, then scan the number of seconds for the setting (from 1-100) from the inside back cove r. Scan Save to save the setting. Default = 3 seconds. Bluetooth/ISM Netw ork Activity Examples Default values: When the image scanner goes out of r ange, the image scanner repeatedly attempts to connect to base unit.
B - 4 Auto Reconnect Mode set to 1 Maximum Link Attempts set to 0 Relink Time-Out set to 10 Image Scanner Power Time-Out Timer set to 1800: Note: See Image Scanner Power Time-Out Timer on page 3-4. The image scanner attempts to connect to the base unit e very 15 seconds, measured from star t of attempt to star t of attempt.
Sample Symbols UPC A 0 123456 7890 Interleaved 2 of 5 Code 128 EAN 13 1234567890 Code 128 9 780330 290951 654 EAN 8 3210 5 456123 8 0 UPC-E.
Sample Symbols Code 93 123456-9$ Straight 2 of 5 Industrial 123456 Matrix 2 of 5 6543210 GS1 DataBar (01)00123456789012 Code 39 Codabar BC321 A13579B.
Pr ogramming Char t A C Save B Discard F E D Note: If you make an error while scanning the letters or digits (before scanning Save), scan Discard, scan the correct letters or digits, and Save .
Honeywell Scanning & Mobility 9680 Old Bailes Road Fort Mill, SC 29707 www.honeywellaidc.com 3820-UG Rev E 11/11.
An important point after buying a device Honeywell 3820 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Honeywell 3820 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Honeywell 3820 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Honeywell 3820 you will learn all the available features of the product, as well as information on its operation. The information that you get Honeywell 3820 will certainly help you make a decision on the purchase.
If you already are a holder of Honeywell 3820, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Honeywell 3820.
However, one of the most important roles played by the user manual is to help in solving problems with Honeywell 3820. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Honeywell 3820 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
