Instruction/ maintenance manual of the product AIS 5000 American Power Conversion
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AI S 5000 ® 10 –100 k V A 400 V Installatio n Manual.
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Cont ents 990-244 0 AIS 5000 400V I nstal lation Manual i Safet y ... .... ..... ..... ..... ....... ..... ..... .... ..... ..... ..... ..... .... .. 1 IMPORTANT SAFETY INSTRUCTIONS - SAVE THESE INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . .
ii AIS 5 000 40 0V Inst allati on Ma nual 990- 2440 10kVA 400V UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 IS10KH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 20kVA 400V UPS . . .
990-244 0 AIS 5000 400V I nstal lation Manual iii Opera tion Mode s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Operatio n mode descr iptions : . . . . . . . . . . . . . . . . . . . . . . . . . 71 Normal t o Bypa ss Operatio n .
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990-244 0 AIS 5000 400V I nstal lation Manual 1 Safety IMPORT ANT SAFETY INSTRUCTIONS - SAVE THESE INS TRUCTIONS IMPORT ANT SAFETY INSTRUCTIONS — SAVE THESE INSTRUCTIONS This manual contains importan t safety instructions for the AIS series that should be followed d uring installation, operation, and maintenance .
990-244 0 AIS 5000 400V I nstal lation Manual 2 User Safety W ARNING! This UPS contains hazardous AC and DC voltages. Only qua lified electricians should connect the UPS, AC line and external ba tteries, a nd must be familiar with batteries and battery installation.
990-244 0 AIS 5000 400V I nstal lation Manual 3 General In formation Abo ut th is man ual This Installation Manual gives a detailed overview of the various functions of the APC UPS system and contains informatio n on how to install, connect, pr ogram and maintain the AIS 5000 UPS system .
990-244 0 AIS 5000 400V I nstal lation Manual 4 Site Requir eme nts R eceiv ing and in sp ectin g th e UP S Y our AIS 500 0 UPS system has been tested and inspected f or quality assurance prior to shipment from APC.
Gener al Inf ormati on - Site Requir ements 990-244 0 AIS 5000 400V I nstal lation Manual 5 Moving the equipment t o site: Before moving the equi pment to the installation site, the following should b.
990-244 0 AIS 5000 400V I nstal lation Manual 6 Air Filt er The air filter must be fitted at the air in let of the UPS, and is de signed for extra protection of UPS systems installed in environments with conductive dust. Fitting the air f ilter Insert the air filter in th e brackets and slide it comple tely into the UPS enclosure.
Gener al Inf ormation - Air Fi lter 990-244 0 AIS 5000 400V I nstal lation Manual 7 Air filte r si zes 630 mm 700 mm A ir filte r Front side 15 mm 700 mm A (cut view ) 450 mm A ir fi lter F ron t s i .
General Info rmatio n - Air Filter 8 AIS 5 000 40 0V Inst allati on Ma nual 990- 2440 Enclosure dimensio ns an d footprint Enclosur e dimensions. UPS Height (mm) W idth (mm) Depth ( mm) W eig ht (kg) .
Gener al Inf ormation - Air Fi lter 990-244 0 AIS 5000 400V I nstal lation Manual 9 Footprint. T op and botto m view of 10 –30k V A UPS: 80-100k V A Con duit Bo x 64 (1,626 ) 71 (1,80 3) 1.0 0 (25) 24 .99 (635) 27. 91 (709 ) 61 .19 (1,554 ) 55.66 (1, 414) 2.
General Info rmatio n - Air Filter 10 AIS 5 000 40 0V Inst allati on Ma nual 990- 2440 T op an d bott om vie w of 40 –60kV A UP S: Perforat ed ar ea f or air circ ulation Perforat ed ar ea f o r a ir ci rcu la tion 61 . 00 (1,5 49) 12. 80 (3 25) COG-Z 36.
Gener al Inf ormation - Air Fi lter 990-244 0 AIS 5000 400V I nstal lation Manual 11 T op and botto m view of 80–1 00kV A UPS : 61 . 00 (1,5 49) Perf o rat ed ar ea f or air circ ulation Perforat ed ar ea f or air circ ulation 31 . 50 (800) COG-X 11 .
12 AIS 5 000 40 0V Inst allati on Ma nual 990- 2440 External Connect ion Connec ting the UPS External connection board No te X001 –X 004 ar e re lay c hange- ove r conta ct s 2A, 250V ac (0, 5 A, 60 Vdc) . X006 is Emergen cy Pow er Off (EPO) on t he input .
Exte rnal Con necti on - Connect ing t he UPS 990-244 0 AIS 5000 400V I nstal lation Manual 13 Installing Conduit Boxes T op vi ew: UPS Feet Cond uit Box Fron t o f C ondui t B ox In pu t Byp a ss Out put DC Comm.
Exter nal Connect ion - Co nnecti ng the UPS 14 AIS 5 000 40 0V Inst allati on Ma nual 990- 2440 Mounting the Condui t Box: 1. Op en UPS fron t door . 2. Remove c over from the input/output section. 3. Place Con duit Box under UPS and alig n it with hole in UPS bottom plate.
Exte rnal Con necti on - Connect ing t he UPS 990-244 0 AIS 5000 400V I nstal lation Manual 15 5. Insta ll Cond uit Bo x under UPS. Push pr oject ing ed ge of Co nduit Bo x in to slot o n UPS bo ttom pl ate.
Exter nal Connect ion - Co nnecti ng the UPS 16 AIS 5 000 40 0V Inst allati on Ma nual 990- 2440 S001 S002 0 0 1 1 S001 S002 0 0 1 1 Inp ut and Ou tput sect ion (hi gh-v oltag e section ) behind cover . Low-v olt age sect ion be hind cover ( Communication Inte rface, EPO) .
Exte rnal Con necti on - Connect ing t he UPS 990-244 0 AIS 5000 400V I nstal lation Manual 17 Connecting cables • X00 1 Ma ins Inp ut (L1 , L2 , L3) • X09 0 Bypa ss In put L1, L2, L3 , N) • X00.
Exter nal Connect ion - Co nnecti ng the UPS 18 AIS 5 000 40 0V Inst allati on Ma nual 990- 2440 • X00 1 Mains Inp ut (L1 , L2, L3) • X09 0 By pass Inp ut (L 1, L2 , L3, N) • X00 4 Outp ut ( L1,.
Exte rnal Con necti on - Connect ing t he UPS 990-244 0 AIS 5000 400V I nstal lation Manual 19 • X00 1 Ma ins Inp ut (L1 , L2 , L3) • X09 0 By pass In put ( L1, L2, L3, N) • X00 4 Out put ( L1, .
Exter nal Connect ion - Co nnecti ng the UPS 20 AIS 5 000 40 0V Inst allati on Ma nual 990- 2440 Te r m i n a l s . T or que specifications. Gr oundi ng System grou nding : Groun din g busb ar mar ked “Gr ound ing” must be conne cte d by grou ndi ng elec trod e cond ucto r to a local gro unding electrode.
Exte rnal Con necti on - Connect ing t he UPS 990-244 0 AIS 5000 400V I nstal lation Manual 21 Emer gency Power Off (EPO) The UPS is eq uipped with and EP O input (X006) on the ex ternal connection b oard (part o f the low- voltage section). The battery breaker is equipped with a shunt trip function (X06 1: 3, 4).
Exter nal Connect ion - Co nnecti ng the UPS 22 AIS 5 000 40 0V Inst allati on Ma nual 990- 2440 Communication interface ports CO M-P OR T : X005 The com-p ort consists of 4 relay outputs fro m which .
Exte rnal Con necti on - Connect ing t he UPS 990-244 0 AIS 5000 400V I nstal lation Manual 23 O ver view of Comm unic atio n int erfa ce X005 X004 X0 03 C C C C C C C C C C C C C C 14 15 2 16 17 4 18.
990-244 0 AIS 5000 400V I nstal lation Manual 24 10kV A 400V UPS IS10 KH Perfo rmance - Linear Lo ad DC to AC Ef ficiency [%] 87.0 AC to AC Ef ficiency [%] 83.0 Heat Di ssip ation [BTU/h] [W] 6,003 /1,758 Elect rical I nput Mains V oltage 400 V 3 W i re + G P Nom.
Extern al Connect ion - 1 0kVA 400V UPS 990-244 0 AIS 5000 400V I nstal lation Manual 25 Frequ ency Reg ulati on 50 Hz, + 0 .1% free runni ng Output V ol tage Range 100% s tatic s ymmetric al load + 1.
Exter nal Connect ion - 1 0kVA 400V UPS 26 AIS 5 000 40 0V Inst allati on Ma nual 990- 2440 Em ergen cy P ow er Off (E PO ) Y es Ph ysic al V alues Dimensio ns (H × W × D) Unit 1,800 × 825 × 810 mm Shipp ing 2,080 × 1,016 × 1,0 16 mm We i g h t Unit 550 kg Shipp ing 590 kg Max.
Extern al Connect ion - 1 0kVA 400V UPS 990-244 0 AIS 5000 400V I nstal lation Manual 27 Options IP32 Ro of 864 × 86 4 mm Relay Boards 2 re lay bo ards with each 16 dry cont acts Modb us/BMS Card.
28 AIS 5 000 40 0V Inst allati on Ma nual 990- 2440 20kV A 400V UPS IS20K H Performan ce - Lin ear Load DC to AC E ff icien cy [%] 89.0 AC to AC E ff icien cy [%] 85.3 Heat Dis sipatio n [BT U /h ] [W] 9,923/ 2,905 Electr ical Input Ma ins V olt age 400 V 3 W ire + G P Nom.
Extern al Connect ion - 2 0kVA 400V UPS 990-244 0 AIS 5000 400V I nstal lation Manual 29 Frequ ency Reg ulati on 50 Hz, + 0 .1% free runni ng Output V ol tage Range 100% s tatic s ymmetric al load + 1.
Exter nal Connect ion - 2 0kVA 400V UPS 30 AIS 5 000 40 0V Inst allati on Ma nual 990- 2440 Em ergen cy P ow er Off (E PO ) Y es Ph ysic al V alues Dimensio ns (H × W × D) Unit 1,800 × 825 × 810 mm Shipp ing 2,080 × 1,016 × 1,0 16 mm We i g h t Unit 650 kg Shipp ing 690 kg Max.
Extern al Connect ion - 2 0kVA 400V UPS 990-244 0 AIS 5000 400V I nstal lation Manual 31 Options IP32 Ro of 864 × 86 4 mm Relay Boards 2 re lay bo ards with each 16 dry cont acts Modb us/BMS Card.
32 AIS 5 000 40 0V Inst allati on Ma nual 990- 2440 30kV A 400V UPS IS30K H Performan ce - Lin ear Load DC to AC E ff icien cy [%] 89.4 AC to AC E ff icien cy [%] 85.7 Heat Dis sipat ion [BT U/h] [W] 13, 833/4,05 0 Electr ical Input Ma ins V olt age 400 V 3 W ire + G P Nom.
Extern al Connect ion - 3 0kVA 400V UPS 990-244 0 AIS 5000 400V I nstal lation Manual 33 Frequ ency Reg ulati on 50 Hz, + 0 .1% free runni ng Output V ol tage Range 100% s tatic s ymmetric al load + 1.
Exter nal Connect ion - 3 0kVA 400V UPS 34 AIS 5 000 40 0V Inst allati on Ma nual 990- 2440 Em ergen cy P ow er Off (E PO ) Y es Ph ysic al V alues Dimensio ns (H × W × D) Unit 1,800 × 825 × 810 mm Shipp ing 2,080 × 1,016 × 1,0 16 mm We i g h t Unit 750 kg Shipp ing 790 kg Max.
Extern al Connect ion - 3 0kVA 400V UPS 990-244 0 AIS 5000 400V I nstal lation Manual 35 Options IP32 Ro of 864 × 86 4 mm Relay Boards 2 re lay bo ards with each 16 dry cont acts Modb us/BMS Card.
36 AIS 5 000 40 0V Inst allati on Ma nual 990- 2440 40kV A 400V UPS IS40K H Performan ce - Lin ear Load DC to AC E ff icien cy [%] 90.8 AC to AC E ff icien cy [%] 87.0 Heat Dis sipat ion [BT U/h] [W] 16, 333/4,78 2 Electr ical Input Ma ins V olt age 400 V 3 W ire + G P Nom.
Extern al Connect ion - 4 0kVA 400V UPS 990-244 0 AIS 5000 400V I nstal lation Manual 37 Frequ ency Reg ulati on 50 Hz, + 0 .1% free runni ng Output V ol tage Range 100% s tatic s ymmetric al load + 1.
Exter nal Connect ion - 4 0kVA 400V UPS 38 AIS 5 000 40 0V Inst allati on Ma nual 990- 2440 Em ergen cy P ow er Off (E PO ) Y es Ph ysic al V alues Dimensio ns (H × W × D) Unit 1,800 × 1,2 00 × 810 mm Shipp ing 2,080 × 1,422 × 1,0 16 mm We i g h t Unit 900 kg Shipp ing 950 kg Max.
Extern al Connect ion - 4 0kVA 400V UPS 990-244 0 AIS 5000 400V I nstal lation Manual 39 Options IP32 Ro of 1,270 × 864 m m Relay Boards 2 re lay bo ards with each 16 dry cont acts Modb us/BMS Card.
40 AIS 5 000 40 0V Inst allati on Ma nual 990- 2440 60kV A 400V UPS IS60K H Performan ce - Lin ear Load DC to AC E ff icien cy [%] 92.6 AC to AC E ff icien cy [%] 87.9 Heat Dis sipat ion [BT U/h] [W] 22, 338/6,54 1 Electr ical Input Ma ins V olt age 400 V 3 W ire + G P Nom.
Extern al Connect ion - 6 0kVA 400V UPS 990-244 0 AIS 5000 400V I nstal lation Manual 41 Frequ ency Reg ulati on 50 Hz, + 0 .1% free runni ng Output V ol tage Range 100% s tatic s ymmetric al load + 1.
Exter nal Connect ion - 6 0kVA 400V UPS 42 AIS 5 000 40 0V Inst allati on Ma nual 990- 2440 Em ergen cy P ow er Off (E PO ) Y es Ph ysic al V alues Dimensio ns (H × W × D) Unit 1,800 × 1,2 00 × 810 mm Shipp ing 2,080 × 1,422 × 1,0 16 mm We i g h t Unit 1,100 kg Shipp ing 1,150 kg Max.
Extern al Connect ion - 6 0kVA 400V UPS 990-244 0 AIS 5000 400V I nstal lation Manual 43 Options IP32 Ro of 1,270 × 864 m m Relay Boards 2 re lay bo ards with each 16 dry cont acts Modb us/BMS Card.
44 AIS 5 000 40 0V Inst allati on Ma nual 990- 2440 80kV A 400V UPS IS80K H Performan ce - Lin ear Load DC to AC E ff icien cy [%] 91.0 AC to AC E ff icien cy [%] 87.9 Heat Dis sipat ion [BT U/h] [W] 29, 809/8,72 8 Electr ical Input Ma ins V olt age 400 V 3 W ire + G P Nom.
Extern al Connect ion - 8 0kVA 400V UPS 990-244 0 AIS 5000 400V I nstal lation Manual 45 Frequ ency Reg ulati on 50 Hz, + 0 .1% free runni ng Output V ol tage Range 100% s tatic s ymmetric al load + 1.
Exter nal Connect ion - 8 0kVA 400V UPS 46 AIS 5 000 40 0V Inst allati on Ma nual 990- 2440 Em ergen cy P ow er Off (E PO ) Y es Ph ysic al V alues Dimensio ns (H × W × D) Unit 1,800 × 1,6 00 × 810 mm Shipp ing 2,080 × 1,830 × 1,0 16 mm We i g h t Unit 1,300 kg Shipp ing 1,360 kg Max.
Extern al Connect ion - 8 0kVA 400V UPS 990-244 0 AIS 5000 400V I nstal lation Manual 47 Options IP32 Ro of 1,676 × 864 Relay Boards 2 re lay bo ards with each 16 dry cont acts Modb us/BMS Card.
48 AIS 5 000 40 0V Inst allati on Ma nual 990- 2440 100kV A 400 V UPS IS100 KH Performan ce - Lin ear Load DC to AC E ff icien cy [%] 90.7 AC to AC E ff icien cy [%] 87.5 Heat Dis sipat ion [BT U/h] [W] 38, 745/1 1,345 Electr ical Input Ma ins V olt age 400 V 3 W ire + G P Nom.
Externa l Connecti on - 100kVA 4 00V UPS 990-244 0 AIS 5000 400V I nstal lation Manual 49 Frequ ency Reg ulati on 50 Hz, + 0 .1% free runni ng Output V ol tage Range 100% s tatic s ymmetric al load + .
Exter nal Connect ion - 1 00kVA 400 V UPS 50 AIS 5 000 40 0V Inst allati on Ma nual 990- 2440 Em ergen cy P ow er Off (E PO ) Y es Ph ysic al V alues Dimensio ns (H × W × D) Unit 1,800 × 1,6 00 × 810 mm Shipp ing 2,080 × 1,830 × 1,0 16 mm We i g h t Unit 1,500 kg Shipp ing 1,575 kg Max.
Externa l Connecti on - 100kVA 4 00V UPS 990-244 0 AIS 5000 400V I nstal lation Manual 51 Options IP32 Ro of 1,676 × 846 Relay Boards 2 re lay bo ards with each 16 dry cont acts Modb us/BMS Card.
52 AIS 5 000 40 0V Inst allati on Ma nual 990- 2440 Opti ons For infor mation on options and accessories av ailable in your region, please contact APC - See “How to Contact” o n the back co ver of this manual. IP32 drip shields, Communication cards and Relay boa rd s a re described in the following.
990-244 0 AIS 5000 400V I nstal lation Manual 53 IP3 2 Drip Shield If the UPS is installed in an environment with dripping, n on-corrosive liquids, install a I P32 drip shield to prevent such non-corrosive liq uids from dripping into the UPS.
Options - IP32 Drip Shie ld 54 AIS 5 000 40 0V Inst allati on Ma nual 990- 2440 Mo untin g th e d rip sh ield v x c v x c x 4 x 4 Remo v e prote ction f oil bef or e assemb ly! (n ot sho wn on i llustra tion) x 4 x 4 Remo v e the 4 bolts from UP S drip sh ield and mount the 4 st and-o ffs.
Options - IP32 Drip S hield 990-244 0 AIS 5000 400V I nstal lation Manual 55 Drip sh ield si zes 24.9 m m 45 mm 840 mm 85,1 m m 74 .9 m m 74 .9 m m F ront Vie w T op View 400 mm 337 .6 mm 7. 1 mm 24.9 mm 45 mm 840 m m 85.1 mm 85 .1 mm 100 mm 100 m m Fro nt V iew T op View 775 m m 865.
56 AIS 5 000 40 0V Inst allati on Ma nual 990- 2440 Relay Boar d All alarms are shown in alarm position (*). Status is shown in status position ( ). All relay change- over co ntacts are 2A 2 50 V ac or 0.5 60 Vdc. Maximum cable s ize is A WG 14 (2.5 mm 2 ).
Opti ons - Re lay B oard 990-244 0 AIS 5000 400V I nstal lation Manual 57 O utpu t St atic Switch Inhibi ted Bypass S t at i c Sw itch Inhibi ted Asynchron ous Overloa d Inv/Bypa ss Inverter F aul t B.
58 AIS 5 000 40 0V Inst allati on Ma nual 990- 2440 Comm unication Ca r ds Car ds and s lot s T w o sl ots are pr ovide d f or op tion al c omm unic atio n c ards beh ind t he c over o f the low vo ltage sec tio n.
990-244 0 AIS 5000 400V I nstal lation Manual 59 Pr ogramm ing and Set-Up Disp lay Display intr o duction The display on the front of the UPS is the interface between the user and the UPS. T he display is provided with a Light Emitting Diode (LED) alarm indicator an d a keyboard.
Programming a nd Set-Up - Display 60 AIS 5 000 40 0V Inst allati on Ma nual 990- 2440 Displ ay functions For a status re port on the UPS, or to pr ogram the system, press the applicable d isplay key . T o in crease the back light contrast, press and simultaneously .
Progr amming and Set-Up - Di splay 990-244 0 AIS 5000 400V I nstal lation Manual 61 Di spla y me ssag es To read measurements, press one or two keys simultaneously as shown below.
62 AIS 5 000 40 0V Inst allati on Ma nual 990- 2440 Pr ogramm ing the UPS User sta ck Par amete r Co mment s Langua ge Defaul t languag e: Engl ish. Second l anguag e: Germa n. T o activa te the second langua ge, push and browse thro ugh the menu, using the cursor keys or until th e displ ay shows: To acti vate the second languag e, push .
Programmi ng and Se t-Up - Progr amming t he UPS 990-244 0 AIS 5000 400V I nstal lation Manual 63 Bypass Oper ation Push a nd the cu rsor k eys or unti l the displa y shows: To s elect Bypass Operati on, pus h . The U PS wil l switch t o Bypass Oper ation i f the bypa ss ma ins is withi n the s pecif ied t olera nce ran ge.
Programming a nd Set-Up - Programming the UPS 64 AIS 5 000 40 0V Inst allati on Ma nual 990- 2440 Auto Boost Char ge T o progra m the UPS f or Auto Boost Char ge, select . Browse thro ugh th e menu, u sing the c urso r keys or until th is m essage appears: Select Auto Bo ost Charge by pr essing .
Programmi ng and Se t-Up - Progr amming t he UPS 990-244 0 AIS 5000 400V I nstal lation Manual 65 Batte ry Capac ity T est Mak e sure the UPS h as been in nor mal oper ation for at le ast 8 hours a nd that t he batt erie s are fully char ged befor e perform ing thi s tes t.
Programming a nd Set-Up - Programming the UPS 66 AIS 5 000 40 0V Inst allati on Ma nual 990- 2440 Battery Monitor T est This parameter will only appear on the display , if the Advanced Battery Monitor option is installed.
Programmi ng and Se t-Up - Progr amming t he UPS 990-244 0 AIS 5000 400V I nstal lation Manual 67 Battery Monitor Reset This parameter will only appear on the display if the Advanced Battery Mo nitor option is installed.
Programming a nd Set-Up - Programming the UPS 68 AIS 5 000 40 0V Inst allati on Ma nual 990- 2440 Enter New Tim e T o program th e time setting, press . Brows e through t he menu, using t he cursor keys or unti l the displa y shows: Enter the new time by using the numeric keys .
990-244 0 AIS 5000 400V I nstal lation Manual 69 Sett in g st ack In the se tting stack, the following parameters are changeab le: Para meter Fac tory Set ting No rmal Char ge V oltag e 272 V dc Boos t Ch arge V ol tage 2 72 Vdc - no boos t r equi red Char ge Current Max .
Programmi ng and S et-Up - Set ting stack 70 AIS 5 000 40 0V Inst allati on Ma nual 990- 2440 How to c hange fac tory sett ings: Pres s and simul taneo usly an d ente r 282828 Browse throug h the set ting s tack, usi ng or until the setti n g you wish to change is displ ayed.
990-244 0 AIS 5000 400V I nstal lation Manual 71 Operatio n Mo des The display automatically indicates the cu rrent UPS operation mode. See the table below fo r examples of operation modes and t heir descriptions . Ope rat i on mo de de scr ip ti o ns: Operation Mode Description of Operation Mode Normal Op eration The in verte r suppli es the load.
Programmi ng and S et-Up - Oper ation Modes 72 AIS 5 000 40 0V Inst allati on Ma nual 990- 2440 Normal to Bypass Operation If the bypass mains fails during bypass operation, the UPS will automatically switch to normal operation, provided that the rectifier mains is available.
Programmi ng and Se t-Up - Oper ation Modes 990-244 0 AIS 5000 400V I nstal lation Manual 73 Nor mal to Ma nual By pas s Ope rat ion Ca utio n CAUTION! Never operate the manual bypass switch when the UPS is in n ormal operation. Press and th e cu r so r k eys or un ti l the di sp lay shows: Press .
Programmi ng and S et-Up - Oper ation Modes 74 AIS 5 000 40 0V Inst allati on Ma nual 990- 2440 Manual Bypass to Normal Operation (including start up pr ocedur e) 1 . Switch on the rectifier mains supply by closing the Q001 breaker. The display sh ows: After 10 s econds the display message changes to: 2 .
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*990-2440* APC W orldw ide Custom er Sup port Cust omer s uppo rt f or th is o r any oth er APC prod uct i s ava ila ble at no char ge in an y of the f ollo wing ways: • V isit the APC W eb site to a ccess documents in the APC Knowledge Base and to submit customer support requests.
An important point after buying a device American Power Conversion AIS 5000 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought American Power Conversion AIS 5000 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data American Power Conversion AIS 5000 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, American Power Conversion AIS 5000 you will learn all the available features of the product, as well as information on its operation. The information that you get American Power Conversion AIS 5000 will certainly help you make a decision on the purchase.
If you already are a holder of American Power Conversion AIS 5000, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime American Power Conversion AIS 5000.
However, one of the most important roles played by the user manual is to help in solving problems with American Power Conversion AIS 5000. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device American Power Conversion AIS 5000 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
