Instruction/ maintenance manual of the product G4 American Megatrends
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MegaRAC® G4 User’s Guide MAN-940 01/04/07.
MegaRAC® G4 User’s Guide ii © Copyright 1998-2007 A merican Megatrends, Inc. All rights reserved. American Megatrends, Inc. 6145-F Northbelt Parkway Norcross, GA 30 0 71 This publicati o n c ont ai n s pr oprietary inf orm ation whic h is pr ot ect ed by c opy right.
Preface iii Table of Contents Revision Hi story ............................................................................................................... ............. ii Table of Contents ........................................................
MegaRAC® G4 User’s Guide iv Sensor Reading ................................................................................................................. ........ 22 Event Log .....................................................................
Preface v BIOS ........................................................................................................................... ............ 41 Connecting using Hy per Terminal................................................................
MegaRAC® G4 User’s Guide vi Limited Warranty The buyer agrees that if this product pr oves to be defective, American Megatrends is only obligated to repair or re place this product at Am erican Megatrends’ discretion according to the terms and conditions of the warranty registration card that accompanies this product.
Preface vii Disclaimer This manual describes the operation of the American Megatrends MegaRAC® G4 card. Although effor ts have been m ade to assure the acc uracy of the information containe d here, A.
MegaRAC® G4 User’s Guide viii Retail Packing List You should have received the following: • an American Megatrends MegaRAC® G4 card • a MegaRAC® G4 card Quick Installation Gu ide • this Meg.
Preface ix FCC Class A Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the fo llowing two conditions: (1) this device may no t cau se harmful interference, and (2) this device must accept any interference received, incl ud ing interfere nce that may cause undesire d operation.
MegaRAC® G4 User’s Guide x Industry Canada This Class A d igital apparat us meets al l requireme nts of the Canadia n Interference Causing Equipment Reg ulations. Operation is subj ect to the following two conditio ns; (1 ) this device digital apparatus meets all requirements of the Canadian Interference Cau sing Equipment Regulations.
Chapter One : Introduction 1 Chapter 1 Introduction Features Feature Description Key Feature • Remote power control (r eset and power cycle) of the managed serv er • Text/graphics K VM/IP at any p.
MegaRAC® G4 User’s Guide 2 Feature Description SNMP trap • Email (SMTP) no tification Web based user interface • Cross browser support • Customizable GUI • Added security with SSL (HTTPS) .
Chapter Two : Installing Your MegaRAC® G4 Card 3 Chapter 2 Inst alling Y our MegaRAC® G4 Card Before You Start Avoid Electro-Static Disch arge (ESD) Electro-Static Discharge (ES D) can damage t he MegaRAC® G4 ca rd and other sy stem components. Keep your Mega RAC® G4 card in its anti-static bag until it is to be installed.
MegaRAC® G4 User’s Guide 4 Step 1 Unpack the MegaRAC® G4 card (and check jumper settings) Inspect the cardb oard carton f or obvious da mage. If dam aged, call 770-2 46-8600. Leave it in its original packing . Jumper Setting J5 Confirm that no jumper is installed (pins one and two, open).
Chapter Two : Installing Your MegaRAC® G4 Card 5 MegaRAC® G4 Card Layout and Connection Guide USB In Network VGA In J10 RS232 Serial Port J5 Recovery/ Configuration J18 MegaRAC Feature Connector J16.
MegaRAC® G4 User’s Guide 6 USB In Network VGA In J10 RS232 Serial Port J5 Recovery/ Configuration J18 MegaRAC Feature Connector J16 & J17 Must Be Shorted J14 & J15 I2C Clock/Data PCI Bypass.
Chapter Two : Installing Your MegaRAC® G4 Card 7 Step 3 Connect External Cables Connect the MegaRAC G4 USB cable to the card. (Optional) Connect the Power Adapter to the card. Connect to the USB Port on the Host System. Connect to the VGA port on the Host System.
MegaRAC® G4 User’s Guide 8 Step 5 Initial Configuration of the MegaRAC® G4 card The MegaRAC® G4 card is read y to be used at t his stage. If y ou have an AC Adapter attached to the MegaRAC® G4 card’s USB cabl e, it will be powered on even if your host system i s not powe red on.
Chapter Two : Installing Your MegaRAC® G4 Card 9 Intel Device Spy for UPnP Technologies If you want to use De vice Spy for UPnP Technologies t o locate the MegaRAC card follow the steps below: Download Device Spy for UPnP Technologies from the Intel website: http://www.
MegaRAC® G4 User’s Guide 10 Setup your Client System’s Internet Browser You must first set up Internet Explorer br owser on the cl ient system before you can redirect the host system’s consol e.
Chapter Three : MegaRAC® G4 Card Layout 11 Chapter 3 MegaRAC® G4 Card Layout USB In Network VGA In J10 RS232 Serial Port J5 Recovery/ Configuration J18 MegaRAC Feature Connector J16 & J17 Must Be Shorted J14 & J15 I2C Clock/Data PCI Bypass J1 JTAG (Joint Test Action Group) IC E (In-Circuit Emulator) Connector Connector not m ount ed.
MegaRAC® G4 User’s Guide 12 J6 USB In, J7 Network and J8 VGA In External Connectors Warning The MegaRAC G4 USB Cable is specifically designed for the MegaRAC G4, revision E PC B an d new er revisions only. Do not use the MegaRAC G4 USB Cable fo r any other Me gaRAC device.
Chapter Three : MegaRAC® G4 Card Layout 13 J9 Service Connector This jumper is used exclusively for servicing the MegaRAC® G4 card. J9 is not described in t his document . J10 Serial Port J10 RS232 Serial Port (Optional) Connect the Serial Cable from the motherboard to the card.
MegaRAC® G4 User’s Guide 14 J14 and J15 I2C Clock/Data PCI Bypass Jumper J14 & J15 I2C Clock/Data PCI Bypass If your hosts system’s motherboard has support for I2C on the PCI slots, place a jumper on these two headers. By default these headers are open.
Chapter Three : MegaRAC® G4 Card Layout 15 J18 MegaRAC® Feature Cable Power On Cable (Runs between the MegaRAC G4 and the Power On Switch located on Front Panel of the Host System) Power On Cable (R.
MegaRAC® G4 User’s Guide 16 Power On Cable Reset Switch Cable I2C Cable MegaRAC Feature Connector Cable J18 MegaRAC Feature Connector Connect the MegaRAC Feature cable from the motherboard to the card. *Optional. Connect this cable to motherboard’s IPMI/IPMB/I2C connector .
Chapter Three : MegaRAC® G4 Card Layout 17 Power On Cable (Runs between the MegaRAC G4 and the Power On Switch located on Front Panel of the Host System) Power On Cable (Runs between the MegaRAC G4 a.
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Chapter Four : Using Your MegaRAC® G4 19 Chapter 4 Using Y our MegaRAC® G4 MegaRAC® G4 GUI Overview The MegaRAC® G4 has a user-friendly Gr aphics User Interface (GUI) called the MegaRAC® G4 GUI . It is designed to be easy to use. It has a low learning curve because it uses a standa rd Internet browser .
MegaRAC® G4 User’s Guide 20 MegaRAC® G4 GUI Explained After you successfu lly log into your MegaRAC® G4, you are greeted w ith the MegaRAC® G4 GUI .
Chapter Four : Using Your MegaRAC® G4 21 Sensor Monitoring Options This page all ows you to sele ct sensor m onitoring options. Sens ors can be monitored external baseb oard management controller ( B MC) connected to the PMB bus or you can directly monitor sensors on the I2C bus.
MegaRAC® G4 User’s Guide 22 Sensor Reading This page dis plays all sensor readings a nd thresh olds from the sy stem. Item Description Select a sensor type category You can select a specific categor y of sens ors that you may want to view or all the sensors.
Chapter Four : Using Your MegaRAC® G4 23 Event Log On this page there is a table of the ev ents from the system's event log. Item Description Select an ev ent log category Select one of the foll.
MegaRAC® G4 User’s Guide 24 User List This page allows you to view the current list of user slots for th e serv er. If you would like to delete or modify a user, select their name in the list and press Delete User or Modify User. To add a new user, selec t an un-con figured slot a nd press Add User .
Chapter Four : Using Your MegaRAC® G4 25 Add New Use r This page all ows you to e nter the requested informati on for the new user. You ca n add a new user by e ntering t he informat ion for the new us er and b y selecting the Add button . Press Cancel to return to the user list.
MegaRAC® G4 User’s Guide 26 Modify User Enter the new inform ation for the user below an d press Modify. Press Cancel to return to the user list. Item Description User Name This field contai ns the user name being modified . This field cannot be modified.
Chapter Four : Using Your MegaRAC® G4 27 Alert List On this page you can configure alert destinati ons. To delete an alert, select it and press Delete. To create a new alert, select a “N o t Configu red” alert table entry and click ‘Modify’ bu tton.
MegaRAC® G4 User’s Guide 28 Mouse Mode Settings Here you can c onfigure the m ouse mode. Item Description Set mode to Absolute Select this option to se lect mouse mode to “Absolute”, depending upon your system. This mo de enables you to see 2 mous e cursors where one is redirected host mouse curs or an d other is actual lo ca l mouse cursor.
Chapter Four : Using Your MegaRAC® G4 29 LDAP Settings This page allows you to access the Lightw eight Directory Access Protoc ol (LDAP) Server and authentication information and LDAP Settings information. LDAP is an I nternet protoc ol that MegaR AC® card can use to authe nticate users.
MegaRAC® G4 User’s Guide 30 Remote Control Group This group o f pages allows y ou to manage the remote console and powe r status of the server. Launch Redirection This page all ows you to la unch console redi rection and t o manage the re mote server.
Chapter Four : Using Your MegaRAC® G4 31 Console Redirection Window Video This dropdown menu contain s th e fo llowing dropdown menu items: Menu Item Description Start Redirection This menu item can be used to b egin Console Redirection . Stop Redirection This menu it em can b e used to h alt Console Redirection .
MegaRAC® G4 User’s Guide 32 Mouse This dropdown menu contain s th e fo llowing dropdown menu item: Menu Item Description Sync Cursor This menu item can b e used to synchronize or un synchronize the mouse cursor.
Chapter Four : Using Your MegaRAC® G4 33 Device This dropdown menu contain s th e fo llowing dropdown menu items: Menu Item Description CDROM This menu item can be used to star t or stop the redirection of the CD-ROM drive. You can redirect from an image of a CD or from a ph ysical CD-ROM drive.
MegaRAC® G4 User’s Guide 34 Firmware Update Warning DO NOT CLOSE THE WIN DOW USING THE CLOSE BUTT ON (X) ON THE TITLE BAR WHEN THE MEGARAC® IS IN UPDATE MODE. USE THE CANCEL BUTTON ONLY! Note: The firmware upgrade pro cess is a crucial op eration.
Appendix A : Troubleshooting 35 Appendix A Troubleshooting BMC Not Responding Problem The BMC doe s not respon d. Symptom You cannot power off, po wer on, or po wer cycle the h ost system .
MegaRAC® G4 User’s Guide 36 Cannot Power On the Host System Remotely Problem Cannot rem otely power on, p ower off, o r power cycle the host system. Symptom When connect ed to the Me gaRAC® G4 rem o tely (using the GUI ), power on, power off, and power cycle does not work properly.
Appendix B : Serial Over LAN 37 Appendix B Serial Over LAN Hardware Setup You can use an external se rial port connector and null modem cable to setup the MegaRAC® G4 to perform Serial over LAN oper ations.
MegaRAC® G4 User’s Guide 38.
Appendix C : G4ConfigApp 39 Appendix C G4ConfigApp Overview The MegaRAC card can be located using the G4ConfigApp utility. Once the IP Address is located or configured, you c an use your Int ernet browser to access the MegaRAC ca rd remotely. The G4Conf igApp utility is a GUI-based program that must be run from the host machine.
MegaRAC® G4 User’s Guide 40 User Manager Tab The User Manager tab allows you to m anage the MegaRAC™ G4 card’s users. Here yo u can add, delet e, and modify users. Field/ Button Description Add Button The Add button allows you to add a new administrator to the MegaRAC™ G4 card’s user list.
Appendix D: SMASH Command Line Utility 41 Appendix D SMASH Command Line Utility Overview This appendix expl ai n s ho w t o use SMA SH . You can acces s SMASH t hrough a Telnet client. This is useful when you do not have a DHCP serve r on your net work and nee d to statically assign the IP address to the MegaR AC®.
MegaRAC® G4 User’s Guide 42 Connecting using Hyper Terminal The best way to telnet into the MegaRAC® card is through Hyper Terminal. It is assumed that you know how to use Hyper Terminal.
Appendix D: SMASH Command Line Utility 43 Logging In Default Root User Name and Passw ord When you see the login prom pt, enter your usernam e and passwor d. The default root username and password is as fol lows: Field Default Root Username root Password superuser Note: The default root user nam e and pa ssword are in lower-case characters.
MegaRAC® G4 User’s Guide 44 Introduction: What is SMASH: Most server rooms and data centers subscribe to the maxi m th at more is better – more servers that is. According to a survey by mark et research firm Novo1 Inc., the average data center has 230 servers.
Appendix D: SMASH Command Line Utility 45 List of commands: SMASH has i n all 11 comm ands for the user. The OEM s can add their own comm ands to SMASH provided they prefix their command s with “OEM_”.
MegaRAC® G4 User’s Guide 46 List of targets: SMASH provides an extensive list of targ ets as per the specification. The targets of SMASH remain as hiera rchical tree structure. SMASH starts w ith root “/” target which is essentially the starting point of the folder tree.
Appendix D: SMASH Command Line Utility 47 The lists of targets that SMASH CLP currently sup ports are • system • sensor • tempsensor • profile • nic • logs • admin • cpu • accounts • record • hdwr The number of targets will depend on the discovery mechanism of th e SMASH CLP.
MegaRAC® G4 User’s Guide 48 Changing the Curren t Default Targe t: The command to change the t arget is cd. Æ cd /system1 Æ cd .. Æ cd /syst em1/cpu1/se nsor1 Æ cd ../../.. How to get hel p The command to get help is to type : help. Associate h elp with the command name and the help for that command will show up.
Appendix D: SMASH Command Line Utility 49 Using advanced options: (A)ll option The –a(ll) option shows all properties of the targets. (L)evel option The level option sh ows the properties of targets down to the leve l “n” sp ecified in the command.
MegaRAC® G4 User’s Guide 50.
Appendix E: UPnP and Port Usage 51 Appendix E UPnP and Port Usage UPnP The MegaRAC® G4 supports Univer sal Plug and Play (UPnP). If your rou ter supports UPnP, the MegaRAC® G4 will automatically open the appropriate ports. Port Usage Table Port Protocol Purpose Direction 5121 TCP Remote Keyboard and Mouse data (iUSB HID) Bi-directional.
MegaRAC® G4 User’s Guide 52.
Appendix F: MAC Address Map 53 Appendix F MAC Address Map MAC Address Location Description 00-40-D9-02-9B-3C Server Room, Rack 2, 5 Windows 2003 Advanced Server, Mail Server.
MegaRAC® G4 User’s Guide 54 Notes.
Index 55 Index A Add New User , 25 Alert - Modify Alert , 27 Alert List , 27 Applicable Documents and References: , 43 Avoid Electro-Static Discharge (ESD) , 3 B Before You Start , 3 BIOS , 3, 7, 23, .
MegaRAC® G4 User’s Guide 56 MegaRAC® G4 Card Layout and Connection Guide , 5 MegaRAC® G4 GUI Explained , 20 MegaRAC® G4 GUI Overview , 19 Menu Bar , 20 Modify User , 24, 26 Mouse , 28, 30, 32, 5.
An important point after buying a device American Megatrends G4 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought American Megatrends G4 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data American Megatrends G4 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, American Megatrends G4 you will learn all the available features of the product, as well as information on its operation. The information that you get American Megatrends G4 will certainly help you make a decision on the purchase.
If you already are a holder of American Megatrends G4, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime American Megatrends G4.
However, one of the most important roles played by the user manual is to help in solving problems with American Megatrends G4. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device American Megatrends G4 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
