Instruction/ maintenance manual of the product 600 Hand Held Products
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™ User’s Guide Quick Check® 600/800 Series Bar Code Verifiers.
Disclaimer Hand Held Products, Inc. (“Hand Held Pr oducts”) reserves the right to make changes in specifications and other in formation contained in this document without prior notice, and the reader sh ould in all cases consult Hand Held Products to determine whether any su ch changes have been made.
i Chapter 1 - Getting Started About This Guide ................................................................. 1-1 Unpacking the Quick Check 600/800 Verifier ..................... 1-2 Noting the Verifier’s Features ................................
ii Changing the Scanning Options ......................................... 3-10 Beeper Pitch ................................................................. 3-11 Extended Accuracy ...................................................... 3-11 Decode Direction .
iii Chapter 5 - Saving and Printing Saving Data ........................................................................... 5-1 Checking the Print Buffer During Operation ........................ 5-1 Printing Data .....................................
iv Chapter 9 - Error, Application, and Type Messages Chapter 10 - Flow Charts Chapter 11 - SSTR Codes Chapter 12 - Special Codes Chapter 13 - Unrecognized Symbols Unrecognized Symbols ....................................................... 13-1 Chapter 14 - Customer Support Troubleshooting .
Quick Check® 600/800 Series User’s Guide 1 - 1 1 Getting Star ted About This Guide This manual contains information on the Quick Check ® 600/800 Series Bar Code Verifiers. It describes all the feat ures and functions of the Quick Check 600/800 Verifier and all the industry app lications that can be enabled on the Quick Check 600/800 Verifier.
1 - 2 Quick Check® 600/800 Series User’s Guide This manual uses several special symb ols to refer to the controls on the instrument. The following table show s the symbols and their descriptions. Some terms used in this manual may di ffer slightly from the terms used in the Quick Check Verifier software menus due to space restrictions.
Quick Check® 600/800 Series User’s Guide 1 - 3 “X” Dimension Ruler QCRFPG Calibration Reflectance Bar Code Page If you do not have all these items, c ontact your sales representative.
1 - 4 Quick Check® 600/800 Series User’s Guide The symbologies tested by the verifier include Each model of the Quick Check 600/800 Veri fier is capable of testing either all, none, or different sets of industry app lications.
Quick Check® 600/800 Series User’s Guide 1 - 5 You can customize the settings for specif ications, test criteria, scanning options, and output options to your preferenc es.
1 - 6 Quick Check® 600/800 Series User’s Guide The Quick Check 600/800 Verifier also supports two customized operational modes: Reflectometer mode and Command Code function. In the Reflectometer mode, the unit operates as a free-running reflectometer.
Quick Check® 600/800 Series User’s Guide 1 - 7 Specifications Installing the Batteries The Quick Check 600/800 Verifier is ship ped with four “AA” NiCad rechargeable batteries. You must install the batteries in the unit before you use it. The batteries may be discharged and need to be charged.
1 - 8 Quick Check® 600/800 Series User’s Guide ♦ T o Install the Batteries 1. Slide off the battery cove r on the bottom of the unit. 2. Insert the four batteries into the compartment, matching the “+” on the battery ends with the “+” on the bottom of the compartment, and press each battery into place.
Quick Check® 600/800 Series User’s Guide 1 - 9 T urning the Unit On and Of f When you turn on the verifier, it contains the settings stored from the last time you changed them. Chapter 3, Changing the Settings describes these settings and provides instructio ns for changing them.
1 - 10 Quick Check® 600/800 Series User’s Guide Note: 6 mil (0.006 inch) diameter aperture is recommended for EAN/UPC. 2. The display that follows the openin g screen depends on two conditions: whether a printer is available, and how the AutoPrint/Store feature is set.
Quick Check® 600/800 Series User’s Guide 1 - 11 If the AutoPrint/Store feature is set to Off , you can: • Continue •C l e a r • Continue with AutoStore The cursor is at the asterisk next to the term Continue . 2.e To continue obtaining scan result s with the AutoPrint/Store feature setting Off , press SELECT .
1 - 12 Quick Check® 600/800 Series User’s Guide 3.c To clear (delete) the record s stored in the memory, press ↓ and → to place the cursor on the asterisk next to the term Clear and then press SELECT . The stored results and the result from the last scan are deleted from the Quick Chec k 600/800 Verifier’s memory.
Quick Check® 600/800 Series User’s Guide 1 - 13 Three beeps (one long follow ed by two short beeps) sound if the unit detects reflectance readings significantly diffe rent from the previously recorded ones. You may be scanning too slowly, too quickly or uneve nly, or using an improper scan angle.
1 - 14 Quick Check® 600/800 Series User’s Guide 2. Hold the mouse wand as you would a co mputer mouse, placing your fingers on each side of the mouse near the front. 3. Lightly pass the mouse wand over eit her quiet zone (clear area) of the bar code.
Quick Check® 600/800 Series User’s Guide 1 - 15 Documentation *QC600/800 User’ s Guide & Prog r amming Manual . . . . QC600-800-UG *QC600/800 Reflectance P age . . . . . . . . . . . . . . . . . . . . . . . . . QCRFPG Printers QC Standard Speed Dot Matrix Printer .
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Quick Check® 600/800 Series User’s Guide 2 - 1 2 Quick Star t Guide If you are familiar with bar code verifiers, this secti on will get you up and running in a few minutes. We assume the factory defaults are in effect. 1. Install the batteries Chapter 1 • Slide off battery cover on the bottom of unit.
2 - 2 Quick Check® 600/800 Series User’s Guide • The standard deco de display appears. • Use arrow keys to view data OR Scan SSTR Codes to view data. 7. Print your scan results Chapter 3 • If the Quick Check 600/800 Verifier is connected to a printer and it is turned on, results print automatically (AutoPrint/Store setting default is On ).
Quick Check® 600/800 Series User’s Guide 3 - 1 3 Changing the Settings There are four types of options on the Quick Check 600/800 Verifier you can customize: specifications ( applications and symbologies) , test criteria, scanning options, and output options.
3 - 2 Quick Check® 600/800 Series User’s Guide Symbologies You can enable (turn on) the symbologies available on your Quick Check 600/ 800 Verifier so they are recognized.
Quick Check® 600/800 Series User’s Guide 3 - 3 Symbology Specifications * The message length specification for each symbology is listed. Although you can enter any value between 0 and 255, the unit does not decode more than the values indicated by the specification.
3 - 4 Quick Check® 600/800 Series User’s Guide Magnification Factor The Magnification (Mag) Factor applies to the EAN/UPC symbologies. By setting the size of the bar code symbols that you test, you de fine appropriate tolerances.
Quick Check® 600/800 Series User’s Guide 3 - 5 The Yes setting for this parameter is the defa ult. Some of the extra characters are represented by special character “strings” as shown in the following Character Translation Table . When you select the No setting, this information does not appear on the di splay or the printout.
3 - 6 Quick Check® 600/800 Series User’s Guide W ide-to-Narrow Ratio The wide-to-narrow ratio (W/N) applies to symbologies with two element widths, including Codabar, Interlea ved 2 of 5, and Code 39. “W/N” is the ratio of wide to narrow elements.
Quick Check® 600/800 Series User’s Guide 3 - 7 6. To change which symb ology has a W/N Ratio: •P r e s s ↑ or ↓ to set the cursor on the as terisk next to Fixed W/N Ratio and then press SELECT . A menu appears with Fixed W/N Ratio on top and asks you to choose the symbology name and the ratio amount.
3 - 8 Quick Check® 600/800 Series User’s Guide ♦ T o select an application: 1. Display the menu that begins with Print Results (press POWER and SELECT ). 2. Set the cursor on the asterisk ne xt to Change Setting s and then press SELECT . A menu that begins with Specifications appears.
Quick Check® 600/800 Series User’s Guide 3 - 9 You can obtain the scan gr ade result in two ways: • Set the verifier to use traditional prin t quality parameters to make a pass/fail judgment about the symbol and provide detailed measurements.
3 - 10 Quick Check® 600/800 Series User’s Guide Consider the symbol grade as the average resulting from scans you take from all over the symbol. The ISO/IEC standard r equires you to obtain ten scans of each symbol.
Quick Check® 600/800 Series User’s Guide 3 - 11 • Beeper Pitch (raise or lower) • Extended Accuracy • Decoding direction (both ways or forward only) Beeper Pitch You can change the pitch of the verifier’s beeper. Highe r pitches seem to sound louder.
3 - 12 Quick Check® 600/800 Series User’s Guide 3. Set the cursor on the asterisk next to Scanning Options and then press SELECT . A menu that begins with Beeper Pitch appears. 4. To make any necessary changes: • To change the beeper pitch , set the cursor on the asterisk next to Beeper and then press SELECT or → .
Quick Check® 600/800 Series User’s Guide 3 - 13 Additional results you can displa y and the criteria used include: • Symbol type • Wide-to-narrow ratio (traditional) • Light reflectance (trad.
3 - 14 Quick Check® 600/800 Series User’s Guide • When you have the AutoPrint/Store fe ature turned on, but no printer is connected to your verifier, or your printe r is connected, but is turned off, your scan results are automatically stor ed in the verifier’s memory.
Quick Check® 600/800 Series User’s Guide 3 - 15 5. To change the printout options : • To change the printout options, set the cursor on the asterisk next to Printout Options and then press SELECT . A menu with the printout options selections appears.
3 - 16 Quick Check® 600/800 Series User’s Guide ♦ T o unlock the unit: 1. Scan the “Unlock Specs a nd Tests” Special Code. The unit is now unlocked. You ca n now change any option setting. Using a Command Code A Command Code is a bar code symbol t hat allows you to customize the Quick Check 600/800 Verifier for your use.
Quick Check® 600/800 Series User’s Guide 3 - 17 RI & RD , P .C .S., Symbol Contr ast, Rmin/Rmax, Modulation, EC(min), Def ects, Message T ype, Message Length or Chec k Character Error Override:.
3 - 18 Quick Check® 600/800 Series User’s Guide Check digits: 1 or 2 Fix ed message length: None or sele ct value between 1 and 80 digits Code 16K Enable: On or Off Modes Shown: Y es or No Fix ed m.
Quick Check® 600/800 Series User’s Guide 3 - 19 ♦ T o use a customiz ed Command Code: 1. Scan the Command Code for the type of work you will be doing. The settings stored in that Comma nd Code are now set in your unit. ♦ T o create a customiz ed Command Code: 1.
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Quick Check® 600/800 Series User’s Guide 4 - 1 4 Revi ewi ng Sca n D at a Reviewing Scan Results After you customize the verifier settings fo r your use, you are ready to scan bar code symbols. The verifier acquires and analyzes data us ing the ScanProfile Methodology specified in ISO/IEC’s Bar Code Print Quality Guideline (ANS X3, 182).
4 - 2 Quick Check® 600/800 Series User’s Guide ISO/IEC Symbol Grade The ISO/IEC Symbol Grade is the averag e of the scan grades resulting from scans you take from different paths ac ross the symbol. The ISO/IEC Symbol Grade is also referred to as the overall or final symbol grade.
Quick Check® 600/800 Series User’s Guide 4 - 3 Determining the ISO/IEC Symbol Grade.
4 - 4 Quick Check® 600/800 Series User’s Guide Determining the ISO/IEC Symbol Grade (continued).
Quick Check® 600/800 Series User’s Guide 4 - 5 Reviewing a Scan Example To clarify the difference between a scan grade and a symbol grade, this section presents an example of how you might se t up your verifier, scan the symbols and review the results.
4 - 6 Quick Check® 600/800 Series User’s Guide appears at the beginning of the decoded data to indicate there is more data to the left. Press ← to review the beginning of the message. The text on the other lines of the display depends on the Extended Accuracy option setting.
Quick Check® 600/800 Series User’s Guide 4 - 7 Note: If you set the Test Criteria Pass ing parameter to an ISO/IEC grade and you set the #Scans/Symbol parameter to 1, the scan grade is the same as the ISO/IEC symbol grade.
4 - 8 Quick Check® 600/800 Series User’s Guide For your convenience, the display option feature called “LEDs” allows you to select ISO/IEC test criteria yet have the LEDs display bar growth rather than ISO/ IEC pass/fail grade. Refer to "Changing the Output Options" on page 3-12 for additional information.
Quick Check® 600/800 Series User’s Guide 4 - 9 Reviewing the Dimensional Parameters The following table lists the dimensio nal parameters and summarizes their results. Descriptions of the parameters follow the tables. * The method you select (Avg Decode or IS O/IECISO/IEC) determines the scan and sym- bol grades.
4 - 10 Quick Check® 600/800 Series User’s Guide W/N Ratio The wide-to-narrow ratio (W/N) applies to symbologies with two element widths including Code 39, Interleaved 2 of 5 and USS-Codabar. W/N is not meaningful for the other symbologies and is not disp layed.
Quick Check® 600/800 Series User’s Guide 4 - 11 3. Press SELECT . The term Symbol Measures 00.00 Inches appears. The cursor appears in the whole number po sition. If you want to enter the symbol length in metric units (centimet ers), enter the numeric value and then press → to move the cursor to Inches.
4 - 12 Quick Check® 600/800 Series User’s Guide * For UPC, the minimum P.C.S. va ries depending on the measured R-Max. Errors in Reflectance Parameters If, after a scan, the abbreviation for Re flectance appears as >REF<, an error exists in one or more of the reflectanc e parameters.
Quick Check® 600/800 Series User’s Guide 4 - 13 Note: Certain high reflectance mate rials may always read “XX” or “— —.” You should repeat the calibration. The ratio of Rd/RI (Rmin/Rmax) must be less than 50% to pass this test. Alternately, you can consider Rd < 50% RI.
4 - 14 Quick Check® 600/800 Series User’s Guide 5. To resume scanning, start at the quiet zone and scan the symbol. Reviewing the Format Parameters The following tables list the format parameters and their results. Descriptions of the parameters follow the tables.
Quick Check® 600/800 Series User’s Guide 4 - 15 Check Character A check character in a symbol may be mandated by a bar code symbology specification, by you, by both or not at all. The display reflects the requirement and the result, either CkChr Checks if it pa sses or Check Character Fails if it fails.
4 - 16 Quick Check® 600/800 Series User’s Guide Using SSTR Codes to Review Data A Single Scan to Result (SSTR) Code is a bar code symbol that tells the verifier to execute certain command functions. If you scan an SSTR Code, the unit displays the scan result parameter repr esented by that bar code symbol.
Quick Check® 600/800 Series User’s Guide 4 - 17 If you save your customized default results, the unit automatically enters these changes in the Output Opti ons, Display Options line. To change the upper and lower result lines using the Di splay Options menu, refer to "Changing the Output Options" on page 3-12 .
4 - 18 Quick Check® 600/800 Series User’s Guide When using the reflectance mode, the reflectance “seen” by the unit is continuously shown on the verifier’s di splay as both a two-digit reflectance percentage (from 0% to 99%) and on a graphic bar graph (g as gauge).
Quick Check® 600/800 Series User’s Guide 5 - 1 5 Sa ving and Printing Saving Data When you scan a bar code symbol and you do not have a printer connected to the Quick Check 600/800 Verifier, or a prin ter is connected but not turned on, you can store or save, the scan results in the verifier’s print buffer.
5 - 2 Quick Check® 600/800 Series User’s Guide ♦ T o check the print b uffer during operation: 1. Display the menu that be gins with Print Results. If scan results are displayed on the verifier, press SELECT . If a menu (for example, a change setti ng menu) is displayed on the verifier, press POWER repeatedly.
Quick Check® 600/800 Series User’s Guide 5 - 3 2. Scan a bar code symbol. - If the AutoPrint/Store feature is set to On, the results print. - If the AutoPrint/Store feature is set to Off, press SELECT twice.
5 - 4 Quick Check® 600/800 Series User’s Guide ♦ T o delete stored data: 1. Connect your printer to the ve rifier and turn on both units. The opening display appears. 2. A PRINT BUFFER message appears asking if you want to continue, print or clear.
Quick Check® 600/800 Series User’s Guide 5 - 5 QCP and QCHSP Printouts ***Quick Chec k 600*** 660 nm, 06 mil Scanner Interleaved 2/5 123456 - Extended Accuracy! - A vg Bar Err = -.
5 - 6 Quick Check® 600/800 Series User’s Guide Printing Guidelines The verifier supports two different Ha nd Held Products serial printers: • Quick Check ® Standard Speed Printer (QCP) • Quick Check ® High Speed Printer (QCHSP) The QCP and QCHSP are both impact printers.
Quick Check® 600/800 Series User’s Guide 5 - 7 Quick Check Printer (QCP) and Quick Check High Speed Printer (QCHSP) A three-position power switch on the prin ter’s front panel determines its function: A red light-emitting diode (LED) to the righ t of the power switch lights to indicate the On and Paper Feed states.
5 - 8 Quick Check® 600/800 Series User’s Guide The printer has a replaceable cartridge ri bbon. Replace the paper roll when it is empty. ♦ T o turn on and off the QCP or QCHSP: 1. To turn on the printer, press the powe r switch into the On (center) position.
Quick Check® 600/800 Series User’s Guide 5 - 9 5. Slide the paper’s straight edge into the slot between the paper compartment and the printer compartment until about one-quarter of an inch is inserted. 6. Press the power switch to the center On position and wait a few seconds.
5 - 10 Quick Check® 600/800 Series User’s Guide 4. Slide the paper through the gap betwee n the inked ribbon and the frame of the new ribbon cartridge. 5. Set the new cartridge into the printe r compartment and press both sides to secure it in place.
Quick Check® 600/800 Series User’s Guide 5 - 11 T roubleshooting the QCP or QCHSP Printing difficulties may be caused by selecting the incorrect printer interface configuration for the type of printer you are using. • For the QCP, select QCP . • For the QCHSP, select HSP .
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Quick Check® 600/800 Series User’s Guide 6 - 1 6 Back ground Information General Bar Code Information Bar code technology allows you to get information into a computer much more accurately than keying. Quick Check 600/800 Verifiers measure the quality of the bar code symbols to ensure the proper information is encoded and can be read.
6 - 2 Quick Check® 600/800 Series User’s Guide The industry standards (applications) tested by the verifier include: Symbology Specifications The reading and printing specifications for each symbology are defined by various organizations. The verifier us es these specifications to give you quantitative and qualitative information.
Quick Check® 600/800 Series User’s Guide 6 - 3 ABC (formerly CCBC) - America's Blood Centers, 72 5 15th Street NW, Suite 700, Washington, DC 20005, Tel: (202) 393 5725, Fax: (202) 393 1282, http://www.americasblood.org/ AIAG - Automotive Industry Action Group , 26200 Lahser Rd.
6 - 4 Quick Check® 600/800 Series User’s Guide Symbology Characteristics Your Quick Check 600/800 Verifier can handle bar code symbologies with a variety of characteristics.
Quick Check® 600/800 Series User’s Guide 6 - 5 A check character is a character placed in a pr edetermined position in a symbol and whose value is based on some mat hematical relationship of the other characters in the symbol. It is used by the scanner to validate that the correct data has been decoded.
6 - 6 Quick Check® 600/800 Series User’s Guide The following table lists some characteri stics of the nine bar code symbologies decoded by the Quick Ch eck 600/800 Verifier.
Quick Check® 600/800 Series User’s Guide 6 - 7 proportional to the amount of light returned . A symbol’s spaces reflect more light than the bars. As the wand is moved across the bar code symbol, the analog voltage varies, creating a gr aphic scan profile.
6 - 8 Quick Check® 600/800 Series User’s Guide • ANSI - American National Standards Inst itute, 25 West 43rd Street, (between 5th and 6th Avenues), 4 floor, New York, NY 10036, Tel: (212) 642 4900, Fax: (212) 398 0023, http://www.ansi.org/ • The Bar Code Book-Reading, Printi ng and Specification of Bar Code Symbols .
Quick Check® 600/800 Series User’s Guide 7 - 1 7 Using DataMatch Understanding the Dat aMatch Feature You can load a database into your Qu ick Check 600/800 Verifier. Then, when you scan a bar code symbol, you can review not only the scan results, but also any information contained in the databa se about that scanned symbol.
7 - 2 Quick Check® 600/800 Series User’s Guide DECODE DECODE is the encoded information t hat appears on the verifier display in a “human readable format.
Quick Check® 600/800 Series User’s Guide 7 - 3 3. Open DataMatch (exe). 4. Select a database file. 5. Select the "Compr ess/Download" button.
7 - 4 Quick Check® 600/800 Series User’s Guide 6. The program walks you th rough the download steps and lets you know when the process is finished. Selecting the DataMatch Feature You can enable the verifier to verify symbologies, an application or use DataMatch.
Quick Check® 600/800 Series User’s Guide 7 - 5 database match description Xchange Msg w Scan – includes just database Match description See "Reviewing DataMatch Results" on page 7-5 for an explanation of the options.
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Quick Check® 600/800 Series User’s Guide 8 - 1 8 Using a Quick Check 800 V erifier The Quick Check Series 800 Bar Code Verifier is a high performance, professional tool for verifying the readabi lity and standards co mpliance of printed bar codes in non-contact mode.
8 - 2 Quick Check® 600/800 Series User’s Guide Reflectance-Based Information When connected to a QC3800V, the Main display indicates the Series 800 verifier model, and the bottom line displays: Lin.
Quick Check® 600/800 Series User’s Guide 8 - 3 to: When the new * % Decoded/Scanned option is selected, this screen appears: An example of this co mpleted screen would be: Symbol Grade is the runni.
8 - 4 Quick Check® 600/800 Series User’s Guide * Change Settings * Test Criteria * #Scans/Symbol: nnn Since the Scan Profile output capabili ty does not exist with the QC3800V connected, the Printer Output screen also changes.
Quick Check® 600/800 Series User’s Guide 9 - 1 9 Error , Application, and T ype Messages T ype Display Messa ge Printout Message GENERAL BAD # System BAD Number System BAD 2nd Chek BAD 2nd Check Ch.
9 - 2 Quick Check® 600/800 Series User’s Guide D A T ABASE Match Match NO T in DBase NOT in Database ABCD AdvShipmnt Adv Shipmnt Notice Authoriz # Authorization # BAD ID Char . BAD ID Character BAD UnitMeas BAD Unit of Measure Bookland Bookland DestP ostCd Dest.
Quick Check® 600/800 Series User’s Guide 9 - 3 ECV /VCVS ECV /VCVS Emissn T est Emissions T est Employ ee# Employ ee P ass ID EngrChgLv1 Engr change Lev el Gross Amt. Gross Amount HeatProcss Heat/Process # Internal Internal Only! Len /Weight Length/theor .
9 - 4 Quick Check® 600/800 Series User’s Guide BOOKLAND Andorra Andorra Argentna Argentina BAD Publsh # BAD Publisher # Bangldsh Banglasdesh Botsw ana Botsw ana Brazil Brazil Bulgaria Bulgaria Cari.
Quick Check® 600/800 Series User’s Guide 9 - 5 India India Indonesa Indonesia Israel Israel Italy Italy Japan J apan Ke ny a Ken ya K orea Korea Lesotho Lesotho Malawi Malawi Malaysia Mala ysia Maldives Maldiv es Malta Malta Mauritis Mauritius Mexico Me xico Morocco Morocco N.
9 - 6 Quick Check® 600/800 Series User’s Guide Singpore Singapore Slovinia Slovinia Spain Spain SriLanka Sri Lanka Suriname Suriname Sweden Sweden Ta i w a n Ta i w a n T anzania T anznaia Thailand.
Quick Check® 600/800 Series User’s Guide 9 - 7 Hospital# Hospital # Irradiatd Irradiated NegAntCMV Neg for Anti-CMV NotT ransf Not For T ransfn Obsolete Fmt Obsolete Format P atientID P at ID (Bloo.
9 - 8 Quick Check® 600/800 Series User’s Guide BAD Descrptr BAD Descriptor BAD Flags BAD Flags BAD Indus.ID BAD Industry ID BAD Quantity BAD Quantity BAD UnitMeas BAD Unit of Measure (EAN ITF) (SCS.
Quick Check® 600/800 Series User’s Guide 9 - 9 Suffix Suffix V ariCon V ariable Count Vo l u m e Vo l u m e Width Width UCC/EAN-128 Area Area BAD Appl.ID BAD Appli.ID BAD Data Chk BAD Data Checksum BAD Star t CD BAD Star t Code Batch # Batch # Bill T o Bill T o Buy F rom Buy F rom Cell.
9 - 10 Quick Check® 600/800 Series User’s Guide ProdDate Production Date Quantity Quantity RollProd Roll Product Serial# Serial # Ship T o Ship T o SHORT Field SHORT Field Symbol LONG! Symbol T oo .
Quick Check® 600/800 Seri es User’s Guide 10 - 1 10 Flow C ha r ts.
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Quick Check® 600/800 Seri es User’s Guide 10 - 3.
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Quick Check® 600/800 Seri es User’s Guide 10 - 5.
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Quick Check® 600/800 Seri es User’s Guide 11 - 1 11 SSTR Codes.
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Quick Check® 600/800 Seri es User’s Guide 12 - 1 12 Special Codes.
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Quick Check® 600/800 Seri es User’s Guide 13 - 1 13 Unrecognized S ymbols Unrecognized Symbols You can use the “Unrecognized sym bology” feature to analyze certain characteristics of bar code symbols t hat would otherwise be “unreadable” by a bar code scanning system.
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Quick Check® 600/800 Seri es User’s Guide 14 - 1 14 Customer Suppor t T roubleshooting Check the version of the software installe d in your Quick Check 600/800 Verifier if you need to contact us for technica l assistance. The software version is defined by the check sum and letter.
14 - 2 Quick Check® 600/800 Series User’s Guide Latin America Telephone: (803) 835-8000 Telephone: (800) 782-4263 E-mail: latechsupport@handheld.com Brazil Telephone: +55 (21) 2178-0500 Fax: +55 (21) 2178-0505 E-mail: brsuporte@handheld.com Mexico Telephone: (803) 835-8000 E-mail: latechsupport@handheld.
Quick Check® 600/800 Seri es User’s Guide 14 - 3 Brazil Telephone: +55 (21) 2178-0500 Fax: +55 (21) 2178-0505 E-mail: brservice@handheld.com Mexico Telephone: +52 (55) 5203-2100 Fax: +52 (55) 5531-3672 E-mail: mxservice@handheld.
14 - 4 Quick Check® 600/800 Series User’s Guide Held Products determines to its satisfacti on that the product is defective due to defects in materials or workmanship, Hand Held Products, at its sole option, will either repair or replace the product without charge, except for return shipping to Hand Held Products.
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Hand Held Products, Inc. 700 Visions Drive P.O. Box 208 Skaneateles Falls, NY 13153-0208 QC600-800-UG Rev G 3/07.
An important point after buying a device Hand Held Products 600 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Hand Held Products 600 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Hand Held Products 600 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Hand Held Products 600 you will learn all the available features of the product, as well as information on its operation. The information that you get Hand Held Products 600 will certainly help you make a decision on the purchase.
If you already are a holder of Hand Held Products 600, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Hand Held Products 600.
However, one of the most important roles played by the user manual is to help in solving problems with Hand Held Products 600. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Hand Held Products 600 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center