Instruction/ maintenance manual of the product 1100 3Com
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® http://www.3com.com/ Super Stack ® II Switch 1100 User Guid e 3C16950, 3C16951 Part N o. DU A 1695-0AAA02 Publ is h e d Augus t 1998 169 50u a. bk Page 1 Th urs da y, Au gu st 27 , 1998 11: 5 5 A .
3Com Cor poratio n 5400 Bayfr ont Plaza Santa Cl ara, Calif or ni a 95052- 8145 Copyri ght © 1998, 3Co m T echn ol og ies. All rights reserved. No part o f this docume nt at i on ma y be r eprodu c e.
C ONTENT S A BOUT T HIS G UID E Conventions 8 Related Doc um entation 9 Y ear 2 000 Compli ance 10 Documentat i on Comments 10 1 I NTR ODUC ING TH E S WITCH 1100 About the SuperStack II Switch 1100 12.
iv Wa ll-mounting 25 Placing Units On T op of Each Other 27 St acking U nits 27 St acking T wo Un its 27 St acking Mu lti ple Un its 28 The Power -up Seq uence 30 Connectin g a Redunda nt Power System.
v G LOSSARY I NDEX 3C OM C ORPORA TIO N L IM I TED W ARR ANTY EMC S TATEM ENTS 169 50ua. bk Pa ge v Th urs da y, Au gu s t 27 , 199 8 11: 5 5 A M.
vi 169 50ua. bk Pa ge v i Th urs da y, Augu st 27 , 199 8 11: 5 5 A M.
A BOUT T HI S G UI DE This g uide pro vid es all the inf ormatio n you need to inst all an d use a Super Stack ® II Swit ch 110 0 unit wi th def ault setting s. If you want t o ch ange th e wa y the Sw itch w orks u si ng m ana geme n t soft wa re, ref er to the “Su perSt ack II Switc h Managemen t Guide” ( part nu mber DUA1695 -0BAA0x).
8 A BOU T T HIS G UI DE Conve ntions T able 1 and T able 2 list conventi o ns that ar e used thr ougho ut this guid e. Ta b l e 1 Notice Icons Ic on Notice Type Descri ption In form at ion no te Info .
Relat ed Docu mentati on 9 Related Do cumen t ati on In addi tion to t his guid e, each S w i tch 1100 do cume nt set in cludes the fo llow ing : ■ Mana gemen t Gui de (Part N umber DU A1695- 0BAA0x) This gu ide con tains all the mana geme nt inform ation for the Sw itch.
10 A BOU T T HIS G UI DE In addi tion, the r e are other publ ications y ou may f ind us eful: ■ Document ation ac companying th e Expansion Modules. ■ Document ati on accompanyi ng the T r ansceiv er Modul es. ■ Document ation ac companying th e Matrix Module an d Matrix Cable.
1 I NTR ODUCING THE S WIT CH 1 100 This c hapter c ontains int r oductory informatio n about the Swit ch and how it ca n be use d in your networ k. It cov e rs t he follo wing topic s: ■ A bout t h .
12 C HAPTER 1: I NTRODUCING THE S WITCH 1100 Ab out the Su perS tack II Sw itch 11 00 The Supe rSta ck ® II system so l ve s the problem of growt h in dyna mic netw ork envi ronments a n d pr ovi des ev e ryt hing yo u need f or suc cessful wor kgroup net working .
Switc h 1100 — Front View Detail 13 Sw itch 110 0 — Fr o nt Vie w Detai l Figure 1 Switch 1100 — Front vie w Port C onnectio ns 10B ASE-T P orts The Swi tch has 12 or 24 10BASE- T ports c onfig ur ed as MDIX (cro ss-ov er). The ma ximum segmen t length i s 100m (3 28ft) ove r Ca tegory 3 , 4, or 5 twist ed pair cable.
14 C HAPTER 1: I NTRODUCING THE S WITCH 1100 LEDs T able 3 lists the LEDs v isible o n the fr ont of th e Switch, a n d th eir stat es acco rding to col or . Fo r inf ormatio n on using the LEDs f or problem solving , see “Checki n g for Co rrec t Ope ratio n” on page 30 .
Sw itch 1100 — Re ar Vi ew Detail 15 Swi tc h 11 00 — Rea r View Deta il Figure 2 Switch 110 0 — Rear view Un it Inform ation Label This la bel shows the follo wing: ■ The 3C om p r oduct name.
16 C HAPTER 1: I NTRODUCING THE S WITCH 1100 Ex pans ion M odul e Slot Y ou c an use thi s slot to i nstall an Ex pansion M odule tha t provides a high-spe ed link t o the rest of your netwo r k, o r a Mat r ix Modu l e tha t pr ovi des four matr ix port s fo r sta cking Swit ch unit s to geth er .
Network Conf igura tion Ex ample s 17 Net work Config uration Exam ple s The f ollowi ng illu stra tion s show some ex amples of how the Swit ch can be place d on your networ k. Ne twor k Seg m en ta ti on I Figu r e 3 sho ws how the Swi tch 110 0 fits int o a larg e corporat e netwo rk with a Fast Ether net in f ra structure.
18 C HAPTER 1: I NTRODUCING THE S WITCH 1100 Ne twor k Segm entatio n II Figu r e 4 sho ws th e S witch 110 0 in a sec ond w orkgroup si t uat ion. Th i s setup co uld b e that o f a small o f fice within a large corporatio n, or p art of a large r corp orate net work.
Network Conf igura tion Ex ample s 19 Des ktop Switch ing Figu r e 5 sho ws the Switch 1100 us e d f o r a group of u ser s i n a large corpo rate ne twork. Her e sw i tch ing is brou ght to t he deskt op with a single endstation per po rt. Loca l serve r s are co nnected via 100 Mbps F ast Ethe r n et l inks.
20 C HAPTER 1: I NTRODUCING THE S WITCH 1100 Config uration Rules fo r F ast E th er net The t opology r ules for 100 Mbps F ast Ether net are slight l y di f ferent to those f or 10Mb ps Ether net. Figure 6 il lust r at es the ke y t o pology rul es and pr ovi des exampl es of how they allow fo r large -scale F ast Et hernet netw orks.
Config urati on Rules with Full Du plex 21 The key topolog y rules are: ■ Ma ximum UTP cable le ngth is 100m (3 28ft) ov e r Cate gory 5 ca ble. ■ A 412m (135 2ft) fibe r run is allo wed for connecti ng switch-to- switch, or endst ation - to- switch, usi ng half- duplex 10 0BA S E- F X.
22 C HAPTER 1: I NTRODUCING THE S WITCH 1100 169 50ua. bk Pa ge 2 2 T hu rsday, A ugus t 27, 19 98 11 : 55 AM.
2 I NSTALLING TH E S WITC H This ch apter co ntain s the info rmation y ou nee d to insta l l an d set up t he Swi tch. It cover s the foll owing topi cs: ■ Choosing a Suitable Si te ■ Rack- mount.
24 C HAPTER 2: I NSTALLING THE S WITCH Choosin g a Suitable Si te The Swit ch is suite d for use in an of fic e envir o nme nt wher e it can be wall- mounte d, moun ted in a standard 19 -inch equ ipment rack, or f r ee standi ng. Alter natively , the S witch c an be r a ck - m ounted in a w i ring closet or equi pment r o om .
Wall -moun ting 25 Figure 7 Fitting a brac ket for rack mounti ng 3 I nsert the t hre e scr ews and tighten with a suitab le scr ewdriver . Y ou must use t he screws supplie d with the mounti ng bracket s. Dama ge caused to th e unit by using in correct screws in validates y our wa r ra nty .
26 C HAPTER 2: I NSTALLING THE S WITCH Figure 8 Fitting a brac ket for wall-mounti ng 3 In sert the tw o scre ws and tig hten w ith a su itab le s crew dri ver . 4 Repea t steps 2 and 3 for t he other si d e of the S witch. 5 Ensure t hat the wall yo u are u sing is smooth, f lat, dry and st urdy .
Plac ing Unit s On Top of Each Othe r 27 Plac ing Un its O n T op of Each Othe r I f the Switch units ar e fr ee-stan ding, up to four unit s can b e placed one on top of the ot her . If you are mixi ng a variet y of SuperS tack II Swi t c h and Hub unit s, the smaller units m ust be position e d a t the t op.
28 C HAPTER 2: I NSTALLING THE S WITCH As show n in Fi gur e 9, co nnect o ne end of t he Matr i x Ca ble to the m atrix port o f the t op S witch, an d the other en d to the matri x port of th e lowe r Swi tch. Figure 9 A stack of two units Stacki ng Multi ple Units Y ou c an co nnect u p to fou r Sw itch uni ts to form a stack.
Stack in g Unit s 29 3 Connect th e Matri x Cables, as shown in Figur e 1 0: a Connect a Mat rix Cabl e to the por t marked Uni t 1 on t he Matr ix Modu le. Connec t the othe r end of thi s cabl e to t he matrix po rt of the Swi tch that con tains the Mat rix Module.
30 C HAPTER 2: I NSTALLING THE S WITCH Th e Pow er - up Sequenc e The f ollowing se ctions describe how to get you r Switch 1100 power ed-u p and r eady for operatio n. Conne cti ng a Redund ant Power Syst e m Y ou c an co nnect a S u perStack II Adva nced Re dundant Power System (part number 3C1607 1) to the Swi tch.
Choosi ng the Corre ct Cable s 31 I f there is eviden ce of a pro blem, see “Solv ing Prob lems In dicated by LEDs ” on pa ge 32. Choosin g the Co rr e ct Ca bl es All of the ports o n the f ront of the Switch 1100 are c onfigured as MDIX (cr oss-ov er ).
32 C HAPTER 2: I NSTALLING THE S WITCH Solving Problems Indicated by LEDs If the LEDs on the Swit ch i n dicate a problem, r efe r to T able 5 which contai ns a list of possible p r o blems and sugge st ed solutions.
Man aging the Switch 33 For inf ormat i o n about solving pro blems wh en man aging t he Swit ch, refer to the Pr oblem Solvi ng chapt er i n the “ SuperStac k I I Switch Ma nagemen t Guid e” (DUA 1695-0BAA 01). Manag ing the Sw itch The S witch contai ns sof tware th at allo ws you t o chan ge and monito r th e way it wo rks.
34 C HAPTER 2: I NSTALLING THE S WITCH 169 50ua. bk Pa ge 3 4 T hu rsday, A ugus t 27, 19 98 11 : 55 AM.
A S AFETY I N FORMA TION Y ou m ust read th e followi ng safet y informa tion b e fore c arrying out any install ation or r e moval o f comp onents, or a ny m aintena nce pro cedures on the Switch 110 0. WARN ING: Warnin gs conta i n direction s that y ou must f ollow fo r your person al safety .
36 A PPENDIX A: S AFETY I NFORM ATION Important Safety In formati on ■ Install ation and re moval of the un i t mu st be ca rried o ut by qua lified pers onnel onl y . ■ I f install ing the Switch u nit in a stack wit h SuperStac k II Hub units , the Switch 1100 u nit must be insta l led below the nar r o wer H ub units.
Imp or tant S afe ty Inform at ion 37 ■ Franc e and Peru onl y This un it can not be p owered from IT † suppli es. If your supplies a re o f I T t ype, th is un it must be power ed by 230V ( 2P+T).
38 A PPENDIX A: S AFETY I NFORM ATION L ’in form atio n de Séc uri té Impo rtan te ■ L'insta llation et la dépose de ce gr o upe doive nt être conf iés à un pers onnel qua l if i é.
L’i nfor mat ion de S écur ité I mport ant e 39 que si l 'équipem ent auquel il est r ac cor dé f onctionne da ns les m êmes condi tions. ■ Fra nce et P érou unique ment: Ce groupe ne pe ut pas être al imenté par un dispositif à impéda nce à la ter r e .
40 A PPENDIX A: S AFETY I NFORM ATION Wic hti ge Sicherh eitsinforma t ion en ■ Die Instal lation und der Ausba u des G eräts dar f nur durch Fach pers onal erfo lgen .
B P IN - OUTS Null Mode m Cable 9-pin t o RS-23 2 25-p i n PC- A T Seri al Cab le 9-pin t o 9-pin 169 50ua. bk Pa ge 4 1 T hu rsday, A ugus t 27, 19 98 11 : 55 AM.
42 A PPENDIX B: P IN - O UTS Modem Cable 9-pin t o RS-23 2 25-p i n RJ45 P i n Assign ments Pi n assignment s are id entic al for 10B ASE-T and 100BASE- TX RJ45 co nnectors Ta b l e 6 Pin assi gnments.
C T ECHNI CAL S PECIFICATIONS Physic al Dimensio ns Heigh t: 76mm (3.0 i n.) x Widt h: 483mm (19.0 i n.) x Dept h 300mm (12.0 in. ) Weight : 4.4kg (9 .
44 A PPENDIX C: T ECHNICAL S PECIFICATIONS Stan dards Supp orte d SN MP ■ SNMP protoc ol (RFC 1157) ■ MIB-I I (RFC 1213) ■ Bridge MIB ( RF C 14 93) ■ Repeate r MIB (RFC 1516) ■ VLAN MIB (RFC.
D T ECHNI CAL S UPPO RT 3Com pr ovi des easy a ccess t o techn ical supp ort infor mation t hrough a vari ety of serv ices. Th is app endix d escrib es these s ervic es.
46 A PPENDIX D: T ECHNICAL S UPPORT T o connect t o t he 3Co m F TP site, en ter th e foll owing in form ation in to yo ur F TP clie nt : ■ Hostname: ft p.
Suppor t from Your Net work Su ppl ier 47 3ComFa cts Autom ated Fax Service The 3ComFac ts aut omated fa x servic e pr ovides techni cal art ic l es, diagr a m s, and trou bleshooting instruct ions on 3C om produc t s 24 hour s a day , 7 d ays a week.
48 A PPENDIX D: T ECHNICAL S UPPORT Below is a li st of wo rldwide tech nical tel ephone support numbe rs: Count r y Tel ephon e Nu mber Count ry Tel eph one Nu mber Asi a Paci fic Rim Austra lia Chin.
Retu r ni ng Produc t s for Rep air 49 Retu rning Produ cts fo r Rep air Before you send a pr odu ct directly t o 3Com for repair , you must f i rst obtai n a Retur n Ma t er i als Au thorization (RMA) n umber . Pr o ducts sent t o 3Com without RMA number s will be ret urne d to the se nder un opened , at th e sender ’ s exp ense.
50 A PPENDIX D: T ECHNICAL S UPPORT 169 50ua. bk Pa ge 5 0 T hu rsday, A ugus t 27, 19 98 11 : 55 AM.
G LOSSARY 10B A SE- T T he IEEE specific a ti on f or 10M bps Ether net over Category 3, 4 or 5 twist ed pair cable. 100B ASE- FX The IEEE spec ifica tion for 100 Mbps Fast Et hernet over fib er -optic ca ble. 100BA SE-T X Th e IEEE sp ecif icatio n for 100 Mbps Fast Et hernet over Categor y 5 t wis te d- pai r ca ble .
52 G LOSSARY broa dca st st orm M u ltip le simultan eous br oadcast s that ty pic ally absor b all the avai lable netw ork bandwidt h a n d can cau se a netw ork t o fail. Broadca st st orms c an b e due t o fa ul ty net work de vic es. coll ision A te r m used to describe t w o col l iding packet s in an E the rne t network.
G LOSSARY 53 hub A device that r egen er ate s LAN t raf fic so that the tr ansmissio n dis tance of t hat signal c an be exte nded. Hubs ar e sim i lar t o re peater s, in that they c onnect LANs of t he sam e type; howeve r t h e y c onnect mor e LANs than a r epeat er and ar e gener ally more s ophist icated.
54 G LOSSARY MA C ad dress M edia Access Cont r ol address; also c a lled ha r dware or phy sical address. A laye r 2 ad dr ess a ssociated with a particular networ k device . Most devic e s t h a t c onnect to a LAN ha ve a MA C address assi gned to t hem as they are used to identi fy o ther device s in a n etwork .
G LOSSARY 55 SN MP Si mple Networ k M anagement Pr otoc ol. The c urren t IETF stand ard protocol for ma naging de vices on a n TC P/IP netw ork. stack A group of networ k device s that are int egrated t o form a single logi cal devic e.
56 G LOSSARY 169 50ua. bk Pa ge 5 6 T hu rsday, A ugus t 27, 19 98 11 : 55 AM.
I NDEX Numbers 10BASE- T ports 13 10BASE- T/ 100BASE- TX ports 13 3C num be r 15 3C om bul le tin b oa rd s erv ic e (3 Com BB S) 46 3Com URL 45 3ComF acts 47 A auto- neg otiat ing por ts 1 3 B bull e.
58 I NDEX RJ45 42 ser ia l cab le 4 1 pin- outs 41 po rts 10BASE- T 13 10BASE- T/ 100BASE-T X 13 au to-nego tiat i ng 1 3 co nsole 15 matrix 16 powe r socke t 15 powe ring-up a S w it ch 11 00 30 pro duct name 15 R rack mounti ng a Sw itch 1100 24 Redunda nt Po wer System .
3C om Co r pora t io n L IMITED W ARRANTY S UPER S TACK ® II S WITCH 1100 H ARDWA RE 3Co m warrants thi s hardware p r od uct t o be free from defect s in workma nship and mat erials, und er normal u.
Dead- or D efective- on-Arrival. In the e vent a p r oduc t co mpletely fails t o fun ction or exhibi ts a defect in mater i als o r wor kmanship wi thin the first forty-eight (48) hours of i ns t all.
EMC S TATEMENTS FCC S TA TEMENT T h is equi pment has be en tested and f ound to compl y with t he lim its for a Class A digital de vice, pursuant to part 15 o f the FCC r ules.
169 50ua. bk Pa ge 6 2 T hu rsday, A ugus t 27, 19 98 11 : 55 AM.
An important point after buying a device 3Com 1100 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought 3Com 1100 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data 3Com 1100 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, 3Com 1100 you will learn all the available features of the product, as well as information on its operation. The information that you get 3Com 1100 will certainly help you make a decision on the purchase.
If you already are a holder of 3Com 1100, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime 3Com 1100.
However, one of the most important roles played by the user manual is to help in solving problems with 3Com 1100. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device 3Com 1100 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center