Instruction/ maintenance manual of the product GXP2160 Grandstream Networks
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GXP2130/GXP2140/GXP2160 USER GUIDE Grandstream Networks, Inc. GXP2130/GXP2140/GXP2160 Enterprise IP Phone User Guide.
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GXP2130/GXP2140/GXP2160 USER GUIDE Page 1 of 47 GXP2130/GXP2140/GXP2160 User Guide Index DOCUMENT PU RPOSE ............................................................................. 4 GUI INTERF A CE EXA M PLES .....................................
GXP2130/GXP2140/GXP2160 USER GUIDE Page 2 of 47 VOICE MESSAG ES (MESSAG E WAITING INDICA T OR) ........................................................... 40 SHARED CALL APPEARANCE (S CA) ...............................................................
GXP2130/GXP2140/GXP2160 USER GUIDE Page 3 of 47 GXP2130/GXP21 40/GXP2160 U ser M anual T able 1: GXP2130/GXP2140/GX P2160 FEA T URES IN A GL ANCE ............................................................ 8 T able 2: GXP2130/GXP2140/GX P2160 COMP A RISON GUIDE .
GXP2130/GXP2140/GXP2160 USER GUIDE Page 4 of 47 DOCUMENT PUR POSE This User Guide describes the basic concept a nd tasks necessar y to us e and conf igure your GXP2130/GXP2140/GX P2160. This document will cov er the topic of phone installation, mak ing ba s ic calls and connecting p hone to devices.
GXP2130/GXP2140/GXP2160 USER GUIDE Page 5 of 47 GUI INTERF ACE EXAMPLES http://www .grandstream. com/sites/default/ files/Resources/gx p2130_2140_2160_w eb_gui.zip 1. Screenshot of Login Page 2. Screenshots of St atus Pa ge s 3. Screenshots of A ccounts Pages 4.
GXP2130/GXP2140/GXP2160 USER GUIDE Page 6 of 47 GNU GPL INFORMA TION GXP2130/GXP21 40/GXP2160 firmware contain s thi rd- party software licensed under t he GNU Ge neral Public License (GPL). Gra ndstream us es software u nder the specific term s of the GPL.
GXP2130/GXP2140/GXP2160 USER GUIDE Page 7 of 47 WELC OME Thank y ou for purchasing Grandstream G XP2130/GXP 2140/GXP2160 Enterprise IP Phone. GXP2130/GXP21 40/GXP2160 is a state- of - the -art enterprise grade IP phone.
GXP2130/GXP2140/GXP2160 USER GUIDE Page 8 of 47 PR ODUCT OVER VIEW FEA TURE HIGHTLIGHTS T able 1 : GXP2130/G XP2140/GXP2160 FEA TURES IN A GLANCE GXP2130 3 lines 2.8 inch (320x24 0) TFT color LCD 4 programm able soft ke y s Bluetooth V2.
GXP2130/GXP2140/GXP2160 USER GUIDE Page 9 of 47 T able 2 : GXP2130/G XP2140/GXP2160 CO MP A RISON GUIDE Features GXP21 30 GXP21 40 GXP21 60 LCD Displa y 320x240 480 x 272 480 x 272 LCD Backlight Y es .
GXP2130/GXP2140/GXP2160 USER GUIDE Page 10 of 47 GXP2130/GXP 2140/GXP2160 TECHNICAL SPE CIFICA TIO NS T able 3 GXP2130 TECHNICA L SPECIFICA TIONS Protocols/Standards SIP RFC 3261, TCP/IP/UD P , RTP/R TCP , HTTP/HTTPS, ARP , ICMP , DNS (A record, SRV , N APTR), DHCP , PPPoE, T ELNET , TFTP , NTP , ST UN, SIMPLE, LLDP , L DAP , TR-069, 802.
GXP2130/GXP2140/GXP2160 USER GUIDE Page 11 of 47 Max power consum ption 3 W (power adapter) or 25 .5 W (PoE) Physical Dimension: 193m m (W ) x 21 1m m (L) x 84.
GXP2130/GXP2140/GXP2160 USER GUIDE Page 12 of 47 Security User and administrator level pass words, MD5 and MD5 -sess base d authentication, AES based secure configuration file, SR TP , TLS, 802.
GXP2130/GXP2140/GXP2160 USER GUIDE Page 13 of 47 phonebook (XML, LDAP , up to 2000 i tem s), call waiting, call log (up to 500 records), customization of screen, off -hook auto dial, auto ans wer , cl.
GXP2130/GXP2140/GXP2160 USER GUIDE Page 14 of 47 INS T ALLA TION EQUIPMENT P ACKA GING T able 6: GXP2130/GXP2140/G XP2160 EQUIPMENT P A CKAGING Main Case Y es 1 Handset Y es 1 Phone Cord Y es 1 Power .
GXP2130/GXP2140/GXP2160 USER GUIDE Page 15 of 47 6. Using the k eypad configur ation m enu or phone's em bedded web server (Web GUI) by ent ering the IP address in web bro wser , you can further conf igure the phon e. GXP2 200 EXT MODULE The GX P2140 is expandable with GXP2 20 0EXT m odules .
GXP2130/GXP2140/GXP2160 USER GUIDE Page 16 of 47 Figure 1: GXP2 14 0 Bac k Vie w with GXP 2200 EXT The GXP2 20 0EXT board can be conf igured via the web GUI of the GXP2 14 0 connected. After successfully conf igured, pr ess Lef t or Right button on the GXP2 20 0EXT board an d users could bro wse all the MPK's status in d ifferent pages.
GXP2130/GXP2140/GXP2160 USER GUIDE Page 17 of 47 S AFETY COMPLIANCES The GXP2130/GXP2140/GX P2160 phone c omplies with FCC/CE and va rious safety stand ards. The GXP2130/GXP21 40/GXP2160 po wer adapter is com pliant with the UL stan dard. U se the universal po w er adapter provided with the GXP2130/GXP2140/GXP2160 package only .
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GXP2130/GXP2140/GXP2160 USER GUIDE Page 19 of 47 GETTING TO KNOW GXP2130/GXP2140/GXP2160 IDLE SCREEN GXP2130/GXP21 40/GXP2160 screen displa ys differently depen ding on whether the phone is idle or in use (active). The following figures sho w the idle screen of GX P2130/GXP2140/GX P2160.
GXP2130/GXP2140/GXP2160 USER GUIDE Page 20 of 47 Figure 4: GXP2160 Idle Screen The following table d escribes the items displa yed on the GXP2130/GX P2140/GXP2160 idle screen. T able 9 : LCD DISPLA Y DEFINITI ONS DA T E AND TIME Displays th e current dat e and tim e.
GXP2130/GXP2140/GXP2160 USER GUIDE Page 21 of 47 MissedCalls Shows up unanswer ed calls to this phone. Redial Redials t he last dialed n um ber when there is existed dialed call log. Note: If GMI application is use d for GXP2130/GXP21 40/GXP2160 , the softke y for GMI application will sho w up in the default idle screen as configured .
GXP2130/GXP2140/GXP2160 USER GUIDE Page 22 of 47 ConfCall Conferences the ac tive calls . ReConf Re -establish the conf erence am ong the calls on hold. SPECIAL SOFTKEYS (Only for GXP2130/GXP21 40/GXP2160 when integrated w ith UCM61xx) Call Parking: Please ref er to U CM61xx Online User Manual f or more inform ation.
GXP2130/GXP2140/GXP2160 USER GUIDE Page 23 of 47 Call Forward No Answer Status. OFF - Call For ward No Answer feature d isabled ON - Call Forward No Answer feature enabled Call Forward Bus y and Call Forw ard No A nswer Statu s.
GXP2130/GXP2140/GXP2160 USER GUIDE Page 24 of 47 Call On Hold. OFF - No call on ho ld ON – Call on hold Call Connect. OFF - No call ON - Call connected Call Conference . OFF - No Conference c all ON - Conference ca ll is established Click Hand In call screen, this icon sh ows on the line available for transf er or conference.
GXP2130/GXP2140/GXP2160 USER GUIDE Page 25 of 47 Handset V olum e Down Call screen icon. H andset volum e is decreasing Ringtone V olume Dow n Call screen icon. The volum e of ringtone is decreasing Ringtone V olume Up Call screen icon. The volum e of ringtone is increasing Ringtone V olume Up Call screen icon.
GXP2130/GXP2140/GXP2160 USER GUIDE Page 26 of 47 Figure 6: GXP2 14 0 Key board Figure 7: GXP2 16 0 Key board T able 11 : GXP2130/GX P2140/GXP2160 KEYP A D BUTTONS Contacts . Press to view and edit contac t information. Hold . Press to put ca ll on hold or resum e the call.
GXP2130/GXP2140/GXP2160 USER GUIDE Page 27 of 47 T ransfer . Press to transfer c all. Conference . Press to conference ca ll. Speaker . Send/Redial . V olume .
GXP2130/GXP2140/GXP2160 USER GUIDE Page 28 of 47 COMPLETING CALLS There are several wa ys to c omplete a call. On hook dialing. Enter the number when the phone is on hook and then send out .
GXP2130/GXP2140/GXP2160 USER GUIDE Page 29 of 47 V ia Phonebook . Dial the num ber from the phonebook . Press Contacts butt on; Under C ontacts, enter Local Phonebo ok/ Broadsof t Phoneboo.
GXP2130/GXP2140/GXP2160 USER GUIDE Page 30 of 47 code set up already , users do not necessaril y need to ggle to pag ing m ode in the call sc ree n. Simply dial the feature code with extension as a normal call.
GXP2130/GXP2140/GXP2160 USER GUIDE Page 31 of 47 Quick IP Call, tak e the phone off hook f irst. Then dial #xxx where x is 0 -9 and xx x<255. Press # or SEND and a direct I P call to aaa .bbb.ccc.XXX will be com pleted. "aaa.bbb.c cc" is f rom the local IP address regardless of subnet mask.
GXP2130/GXP2140/GXP2160 USER GUIDE Page 32 of 47 DURING A PHONE CALL CALL W AITING/CALL HOLD Hold . Place a call on hold by pressing the HOLD button. The active LINE ke y wi ll blink in green; Resume . Resum e call by press ing the blinking LINE k ey; Multiple calls .
GXP2130/GXP2140/GXP2160 USER GUIDE Page 33 of 47 Durin g the call, press TRANSFER. A new line will be brought up and the first call will be automatically placed on hold; Dial the n umber and press SEND or # t o ma ke a se cond call. (O nce the num ber is entered , a "T ransfer" soft key w ill show .
GXP2130/GXP2140/GXP2160 USER GUIDE Page 34 of 47 Select 1 LINE ke y and press to resume the 2 -way convers ation; If us ers would lik e to re -establish c onfer ence c all, before 1 separate LINE is s elected, press the ReConf soft k ey right after the conference ca ll is hel d/ split; End Conference .
GXP2130/GXP2140/GXP2160 USER GUIDE Page 35 of 47 End Conference . Press HOLD k ey t o split the conference c all. The conference c all will be ended with both c alls on hold; Or Us ers could press the EndCall softk ey or simply hang up the call t o terminate the c onference call.
GXP2130/GXP2140/GXP2160 USER GUIDE Page 36 of 47 A “ ConfRoom ” softke y sho uld also appear to acc ess the list of conferenc e room users ( as shown below ).
GXP2130/GXP2140/GXP2160 USER GUIDE Page 37 of 47 T he “ConfMenu” softk ey will also be disp lay in the conf erence room . An exam ple of the conferen ce m enu is shown below : Conferen.
GXP2130/GXP2140/GXP2160 USER GUIDE Page 38 of 47 New Display Inform ation W ith the UCM v ersion 1.0.10.23 upgrade and be yond, new disp lay inf ormation besides a user joining and leaving a conference ro om can now be displayed.
GXP2130/GXP2140/GXP2160 USER GUIDE Page 39 of 47 Conf erence Bridge Conf erence Unbridge.
GXP2130/GXP2140/GXP2160 USER GUIDE Page 40 of 47 MCB Ide ntification V OICE MESSAGES (MESSA GE W AITING IN DICA TOR) A blinking red MW I (Mes sage Waiting Indicator) on the top right corner of the ph one indicates a mess age is waitin g. M eanwhile, a m essage box s ymbol will sho w in the f ront of the specif ic acc ount.
GXP2130/GXP2140/GXP2160 USER GUIDE Page 41 of 47 In the middle of the conversation, there are two types of hold: Public Hold and Private Hold. W hen a mem ber of the group places the call on public ho.
GXP2130/GXP2140/GXP2160 USER GUIDE Page 42 of 47 Dial *82 and then ent er the num ber to dial out. *70 Call with Call Waiting Disable (per Call) Off hook the phone; Dial *70 and then ent er the num ber to dial out.
GXP2130/GXP2140/GXP2160 USER GUIDE Page 43 of 47 C ONNECTING TO DEVICES The GXP2130/GXP2140/G XP2160 supports EHS he adset (Plantronics) . GXP2130v2/GXP2140/21 60 is also capable to connec t to USB an d Bluetooth d evices . EHS HEADS ET The GXP2130/GX P2140/GXP216 0 supports normal RJ1 1 he adset and P lantronics EHS heads et.
GXP2130/GXP2140/GXP2160 USER GUIDE Page 44 of 47 USB CONNECTION (G XP2140/GXP21 60 ONL Y) GXP2140/GXP2160 is capable to connect to U SB drive f or im port ing wallpaper f ile and saving p ack ets capture f iles .
GXP2130/GXP2140/GXP2160 USER GUIDE Page 45 of 47 REST ORE F ACT OR Y DEF A UL T SETTINGS W arning: Restoring the F actory Default Settings will delet e all configurati on inform ation on the phone. Please backup or print all the set tings before y ou restor e to the f actory default sett ings.
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GXP2130/GXP2140/GXP2160 USER GUIDE Page 47 of 47 EXPERIENCING THE GXP2130/GXP2140/GXP2160 Please visit our website: h ttp://www .grandstream .com to receive the most up- to - date updates on firm ware releases, additional feat ures, F AQs, documentation and news on ne w products.
An important point after buying a device Grandstream Networks GXP2160 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Grandstream Networks GXP2160 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Grandstream Networks GXP2160 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Grandstream Networks GXP2160 you will learn all the available features of the product, as well as information on its operation. The information that you get Grandstream Networks GXP2160 will certainly help you make a decision on the purchase.
If you already are a holder of Grandstream Networks GXP2160, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Grandstream Networks GXP2160.
However, one of the most important roles played by the user manual is to help in solving problems with Grandstream Networks GXP2160. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Grandstream Networks GXP2160 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
