Instruction/ maintenance manual of the product G300 Godex
Go to page of 39
1 G300/G330 BARCODE PRINTER USER MANUAL User Manual V ersion Issue Date P/N : G300 series : Rev . 1.3 : 2013.07.09 : 920-0141 1 1-00.
Contents Contents G300/G330 USER MANUAL CONTENTS 1 Barcode Printer 001 1.1 1.2 Box Content Getting To Know Your Printer 001 002 2 Printer Setup 004 2.1 2.
Decleration Declaration G300/G330 USER MANUAL FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a CLASS A digital device, pursuant to Part 15 of the FCC Rules.
Safety instructions Safety instructions G300/G330 USER MANUAL SAFETY INSTRUCTIONS Please read the following instructions carefully. 1. Keep the equipment away from humidity. 2. Before you connect the equipment to the power outlet, please check the voltage of the power source.
1 G300 Barcode Printer 1 Barcode Printer 1.1 Box Content Please check that all of the following items are included with your printer. 001 USB Cable CD Including QLabel software and G300 user manual.
2 Front View 1 Barcode Printer 1.2 Getting To Know Your Printer 002 Device Overview Rear View TOP COVER COVER OPEN BUTTONS Release buttons for opening the printer cover LED INDICATOR FEED BUTT.
3 1 Barcode Printer Open The Printer Cover RELEASE CATCH(Left) SCREW(Left) Screw for adjusting the print head pressure LABEL SUPPLY MODULE - LABEL SUPPLY HUB - LABEL GUIDE PLATES(Set of 2) RELEASE CAT.
4 2 Printer Setup 2.1 Open The Printer Cover Pressing The Cover Open Buttons Place the printer on a flat surface. Open the printer cover by pressing the release buttons on both sides of the printer housing and lift the cover. 004 Lift the printer cover backward COVER OPEN BUTTONS Release buttons for opening the printer cover.
5 2 Printer Setup 2.3 Loading The Ribbon 005 A New Ribbon Module Installation NEW RIBBON EMPTY RIBBON CORE Wind the ribbon around the core 1. Attach the ribbon to the empty ribbon core with the adhesive strip at the end of the ribbon. 2. Wind the ribbon around the empty ribbon core for 2 to 3 circles.
6 2 Printer Setup 006 2. Then place the left-hand side of the ribbon. Load The Ribbon On The Printer For Ribbon Supply Module 1. Place the right-hand side of ribbon first.
7 2 Printer Setup 007 3. Close the printing mechanism to complete the ribbon supply module loading. Load The Ribbon On The Printer For Ribbon Rewind Module RIBBON REWIND MODULE 1.
8 2 Printer Setup 008 2. Then place the left-hand side of the empty ribbon core. 4. Ribbon loading completed. 3. Turn the ribbon rewind wheel to tighten the ribbon until it has no wrinkles.
9 2 Printer Setup 2.4 Loading The Label Roll 009 A New Label Roll Module Installation LABEL STOCK LABEL SUPPLY HUB LABEL GUIDE PLATES(Set of 2) 1. Place the label stock on the label supply hub, attach the label guide plates to the label stock holder. Place on the ribbon hub A NEW LABEL ROLL MODULE 2.
10 2 Printer Setup 010 Load The Label Roll Module On The Printer 1. Release the printing mechanism and lift it. 2. Place the label roll module on the printer. Place on the printer Open the printing mechanism 3. Pass the label through the printing mechanism.
11 2 Printer Setup 011 4. Pass the label through the label guides and adjust the label guide to the label width. The label guide will help to prevent the label swaying.
12 2 Printer Setup 2.5 Loading The Label Supply Hub 012 1" Cores Loading the label supply hub for 1" cores. 1.5" Cores Loading the label supply hub for 1.
13 2 Printer Setup 2.6 Connecting The Printer To The Host Computer 013 1. Please make sure that the printer is switched off. 2. Connect the power cord to the AC adapter. AC ADAPTER POWER CORD Connect the jack of the power adapter to the printer and connect the plug of the power adapter to the socket of the wall.
14 2 Printer Setup 014 3. Connect the USB/parallel cable to the printer and host computer. 4. Switch on the printer. The LED indicator should now lights up.
15 2 Printer Setup 2.7 Installing The Driver 015 1. Insert the product CD in the CD/DVD drive of the host computer and open the "Seagull Drivers" folder on the CD. Select the icon for the driver file and click it to start the installation. 2.
16 2 Printer Setup 016 4. Specify the port used to connect the printer to the host computer. 6. Once the installation is complete, a summary of the printer settings is displayed. Check whether the printer settings are correct and click "Finish" to start copying the driver files.
17 2 Printer Setup 017 7. Once the driver installation is complete, the new printer should appear in the "Printers and Faxes" folder. Godex G300 Godex G300.
18 3 Operation Panel 3.1 LED Operation Panel 018 FEED Button When you press the FEED button, the printer moves the label to the defined stop position. If you are using continuous labels, pressing the FEED button will move label stock until you release the button again.
19 3 Operation Panel 3.2 Error Alerts 019 In the event of a problem that prevents normal functioning of the printer, you will see an error message on LED indicators and hear some beep signals.
20 3 Operation Panel 3.3 Label Calibration and Self Test 020 Label Calibration The printer can automatically detect and store label height. That means the host computer does not need to transmit the label height to the printer. Self Test Self-test function lets you check whether the printer is functioning normally.
21 4 NetSetting for Ethernet 4.1 Installing The NetSetting software 021 The NetSetting software is used to manage the network configurations when connecting the printer via Ethernet port. It is available on product CD or can be downloaded from official website.
22 4 NetSetting for Ethernet 4.2 The Interface of NetSetting 022 Click the NetSetting icon to start the program; you will see the start page as below. The start page will display the basic information of connected printer and your PC. There are six tabs on the top of interface which can configure different types of network settings.
23 4 NetSetting for Ethernet 023 * *** To fully benefit from the NetSetting software, you should be familiar with basic networking principles. Please contact your network administrator for related network setting information. You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values.
24 4 NetSetting for Ethernet 024 You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values. Alert Path Setting NetSetting will send the alert messages to designated mail account when the error happened on printer.
25 4 NetSetting for Ethernet 025 You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values. Alert Message Setting For the alert message notification function, you can decide which error cases need to be sent out to the operator.
26 4 NetSetting for Ethernet 026 You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values. Printer Configuration Set or change the configurations of connected printer. Most of key settings for the printer operation can be done by this setting page.
27 4 NetSetting for Ethernet 027 You can press “Send Command” button to send printer commands via Ethernet port and control the printer remotely. User Command The “User Command” tab provides a communication interface for operator to control the printer.
28 4 NetSetting for Ethernet 028 In addition to the firmware update, you can press “Recover To Factory Settings” button to restore the printer configurations back to factory default. Firmware Download On “Firmware Download” tab, the current version of printer firmware will be showed on the screen.
29 5 Maintenance And Adjustment 5.1 Cleaning The Print Head 029 Dirt on the print head or ribbon, or glue residue from the label stock may result in inadequate print quality.
30 5 Maintenance And Adjustment 5.2 Adjusting The Print Head Pressure 030 When printing on special media (with varying material thickness), the print quality may suffer. You will then need to adjust the print head pressure. Adjustment Steps 1. Open the printer cover.
31 5 Maintenance And Adjustment 5.3 Adjusting The Print Line 031 When the print line is incorrectly set, the print quality on one side of the medium may suffer. In such a case, the print line must be adjusted so it is positioned parallel to the paper feed roller.
32 5 Maintenance And Adjustment 5.4 Troubleshooting 032 * *** If any problems occur that are not described here, please contact your dealer. Problem Solution The printer is s wi tched on but the LED does not light up. ♦ Check the po w er supp l y. Please se e the Section 2.
33 Appendix PRODUCT SPENIFICATIONS G300/G330 USER MANUAL APPENDIX Model G300 G330 Print Method Thermal Transfer/ Direct Thermal Resolution 203dpi(8dots/mm) 300dpi(12dots/mm) Print Speed 4IPS(102mm/s) 3IPS(76.2 mm/s) Print Width 4.25”(108mm) 4.16”(105.
34 Appendix PRODUCT SPENIFICATIONS G300/G330 USER MANUAL APPENDIX Model G300 G330 Environment Operation Temp erature 41°F to 104°F(5°C t o 40°C) Storage Tempera ture -4°F to 122°F (-20°C t o 50.
35 Appendix INTERFACE G300/G330 USER MANUAL APPENDIX Pinout Description Connector Type : Type B Serial Port Default settings : Baud rate 9600, no parity, 8 data bits, 1 stop bit, XON/XOFF protocol a.
An important point after buying a device Godex G300 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Godex G300 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Godex G300 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Godex G300 you will learn all the available features of the product, as well as information on its operation. The information that you get Godex G300 will certainly help you make a decision on the purchase.
If you already are a holder of Godex G300, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Godex G300.
However, one of the most important roles played by the user manual is to help in solving problems with Godex G300. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Godex G300 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center