Instruction/ maintenance manual of the product EXT-UHD-CAT5-ELRPOL Gefen
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EXT-UHD-CAT5-ELRPOL User Manual *Pr eferred Release A1 4K Ultra HD ELR-POL Extender w/ RS-232, Ethernet and 2-way IR.
ii 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this product near water . 6. Clean only with a dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer ’s instructions.
iii Gefen warrants the equipment it manufactures to be free from defects in material and workmanship. If equipment fails because of such defects and Gefen is notied within two (2) years from the da.
iv T echnical S upport (818) 772-9100 (800) 545-6900 8:00 AM to 5:00 PM Monday - Friday , Pacic T ime Fa x (818) 772-9120 Email support@gefen.com We b http://www .gefen.com Mailing Addr ess Gefen, LLC c/o Customer Service 20600 Nordhoff St. Chatsworth, CA 9131 1 Pr oduct R egistr ation Register your product here: http://www .
v v Ultra Operating Notes • Gefen recommends using CA T -5e (or better) cables. • Resolution will affect extension distance. 1080p Full HD can be extended up to 495 feet (150 meters) and is limited to 8-bit color depth. 4K resolutions can be extended up to 330 feet (100 meters).
vi Features • Extends 4K Ultra HD (3840 x 2160 @ 30 Hz), Ethernet, RS-232, and Bi-Directional IR over a single CA T -5e cable up to 330 feet/100 meters (8-bit color) • Extends HDMI at 1080p Full H.
vii Packing List The following items are shipped with the 4K Ultra HD ELR-POL Extender w/ RS-232, Ethernet, and 2-way IR. If any of these items are not present in the box when you rst open it, immediately contact your dealer or Gefen.
viii Table of Contents 1 Get ting St arted Introduction............................................................................................................ 2 Sender Unit .........................................................................
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4K Ultra HD ELR-POL Extender w/ RS-232, Ethernet and 2-way IR 1 Ge t ting St ar t ed Introduction............................................................................................................ 2 Sender Unit ...............................
page | 2 Introduction Sender Unit Link Ethernet IR In/Ext IR Out EXT-UHD-CAT5-ELRPOLS Power Link 24V DC HDMI In RS-232 ELR-POL Extender S 4K Ultra HD w/ RS-232, Ethernet, and 2-way IR ® Link Ethernet.
page | 3 Introduction ID Name Description 1 Link Connect a CA T -5e cable (or better), up to 495 feet (150 meters), from this port to the Link port on the Receiver unit. 2 Ethernet Connect a CA T -5e cable (or better) from this port to the network. 3 IR In/Ext 3.
page | 4 Introduction Receiver Unit Link Ethernet IR In/Ext IR Out EXT-UHD-CAT5-ELRPOLR Power Link 24V DC HDMI Out RS-232 ELR-POL Extender R 4K Ultra HD w/ RS-232, Ethernet, and 2-way IR ® Link Ether.
page | 5 Introduction ID Name Description 1 Link Connect a CA T -5e cable (or better), up to 495 feet (150 meters), from this port to the Link port on the Sender unit. 2 Ethernet Connect a CA T -5e cable (or better) from this port to the network. 3 IR In/Ext 3.
page | 6 Installation Connection Instructions ► Video 1. Connect the included HDMI cable between the Ultra Hi-Def source and the HDMI In port on the Sender unit. 2. Connect an Ultra HD display to the HDMI Out port on the Receiver unit using another HDMI cable.
page | 7 Sample Wiring Diagram Installation CAT -5 CABLE HDMI CABLE RS-232 CABLE IR IN IR Emitter RS-232 Controlled Device IR Emitter Gigabit Switch Ultra HD Display Ultra HD Source Sender Unit Receiv.
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page | 9 4K Ultra HD ELR-POL Extender w/ RS-232, Ethernet and 2-way IR 2 Basic Oper ation LED Status .......................................................................................................... 10 Bidirectional IR Control................
page | 10 LED Status Basic Oper ation Basic Oper ation The Power Link LED indicator on the Sender and Receiver unit provides basic information on the current status of the 4K Ultra HD ELR-POL Extender w/ RS-232, Ethernet, and 2-way IR. The information, in the table below , applies to both the Sender and Receiver unit.
Controlling the Source from the Viewing Location 1. Connect the included IR extender to the IR In/Ext port on the Receiver unit. If using an automation system, connect the 3.5mm mini-stereo connector from the IR In/Ext port on the Receiver unit to the automation system.
Controlling the Display from the Source Location 1. Connect the included IR extender to the IR In/Ext port on the Sender unit. If using an automation system, connect the 3.5mm mini-stereo connector from the IR In/Ext port on the Receiver unit to the automation system .
Controlling the Source / Display from Different Locations Using bidirectional IR, the 4K Ultra HD ELR-POL Extender w/ RS-232, Ethernet, and 2-way IR allows the source and/or display to be controlled from the Sender or Receiver unit. Refer to the diagram, below , for connection details.
page | 14 DIP Switch Conguration On the bottom of both the Sender and Receiver unit are a set of DIP switches. The Sender unit has a bank of four DIP switches. The Receiver unit has a bank of two DIP switches. See the following pages for DIP switch settings.
page | 15 DIP Switch Conguration Each of the following sections describe the DIP switch settings that control each feature. DIP switches that are not related to a specic feature have been grayed-out. Note that DIP switch settings can be used independently or in conjunction with other features, as desired.
page | 16 DIP Switch Conguration HDCP Mode Some source devices (e.g. computers) will always send HDCP . This may cause problems in some systems. Set DIP switch 2, on the Sender unit, to the ON (up) position to ignore detection of an HDCP-compliant display .
page | 17 DIP Switch Conguration HDBT (HDBaseT ™ ) Mode 1080p Full HD can be extended up to 495 feet (150 meters) and is limited to 8-bit color depth.
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4K Ultra HD ELR-POL Extender w/ RS-232, Ethernet and 2-way IR 3 A dv anced Oper ation RS-232 Setup ...................................................................................................... 20 Connecting RS-232 Devices ....................
page | 20 RS-232 Setup Adv anced Oper ation Connecting RS-232 Devices The 4K Ultra HD ELR-POL Extender w/ RS-232, Ethernet, and 2-way IR supports RS-232 pass-through, allowing the control of RS-232 devices using an automation system. The RS-232 interface is also used to upgrade the rmware and provides a small set of RS-232 commands.
page | 21 Command Description #fw_upgrade Used to upgrade the rmware #hdcp Enables / disables HDCP detection #help Displays a list of available RS-232 commands #power_always Enables / disables “power always” mode #fw_upgrade Used to upgrade the rmware.
page | 22 Commands Adv anced Oper ation . #hdcp Enables / disables HDCP detection on the input. Some computers will enable HDCP if an HDCP-compliant display is detected. Set param1 = 0 to force the computer to ignore detection of an HDCP-compliant display .
page | 23 Commands #help The #help command displays the list of available RS-232 commands. Help on a specic command can be displayed when using param1 .
page | 24 Commands #power_always Sets the power mode. The unit must be rebooted after changing the power mode. S yntax #power_always param1 P ar amet ers param1 Integer [0 .
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4K Ultra HD ELR-POL Extender w/ RS-232, Ethernet and 2-way IR 4 Appendix Updating the Firmware ........................................................................................ 28 Single Update Procedure ........................................
page | 28 There are two methods for updating the 4K Ultra HD ELR-POL Extender w/ RS-232, Ethernet, and 2-way IR. The recommended method is to update both units at the same time by leaving the Sender and Receiver unit connected. Updating the Sender unit will update the Receiver unit (or vice versa).
page | 29 Updating the Firmware 7. Assign the following serial port settings in Hyperterminal: Description Setting Baud rate 19200 Data bits 8 Parity None Stop bits 1 Hardware ow control None 8. Reconnect the power supply to the Sender (or Receiver) unit.
page | 30 Individual Update Procedure This method requires that the Sender and Receiver unit are updated separately . Unless there is a specic reason, the Single Update Procedure (page 28) is recommended. 1. Download the latest rmware here: http://www .
page | 31 7. Assign the following serial port settings in Hyperterminal: Description Setting Baud rate 19200 Data bits 8 Parity None Stop bits 1 Hardware ow control None 8. Connect the power supply to the unit. 9. T ype the following in the terminal application: #fw_upgrade 10.
page | 32 The Sender and Receiver units can be mounted on any at surface, as shown below (screws not included). There should be an inch or two of clearance between the edges of the unit and any walls or vertical surfaces to allow for enough clearance for connection and disconnection of the HDMI cables.
page | 33 Network Cable Diagram Front of RJ-45 Connector Gefen recommends the TIA/EIA-568-B wiring option. Use the following table when terminating cables in the eld.
page | 34 Supported Formats Video • 4K x 2K • 1920 x 1200 (WUXGA) • 1080p Full HD Audio • Linear PCM (7.1 channels) • Dolby® T rueHD • DTS-HD Master Audio™ Connectors & Indicators H.
page | 35 Index Appendix Symbols #fw_upgrade 21 #hdcp 22 #help 23 #power_always 24 B Bidirectional IR Control 11 C Commands 21 #fw_upgrade 21 #hdcp 22 #help 23 #power_always 24 Connection Instructions.
20600 Nordhoff St., Chatsworth CA 91311 1-800-545-6900 818-772-9100 fax: 818-772-9120 www.gefen.com support@gefen.com Stretch it. Switch it. Split it. Gefen’s got it. ® 20600 Nordhoff St., Chatsworth CA 91311 1-800-545-6900 818-772-9100 fax: 818-772-9120 www.
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However, one of the most important roles played by the user manual is to help in solving problems with Gefen EXT-UHD-CAT5-ELRPOL. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Gefen EXT-UHD-CAT5-ELRPOL along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center