Instruction/ maintenance manual of the product 28128xx4 GE
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Model 28128 Series DECT6.0 Cor dless Handset Speakerphone Answering Syst em User ’s Guide Y our new GE telephone system is E XP ANDABLE up to a total of 7 handsets (by purchase of optional Model 281.
2 EQUIPMENT APPROV AL INFORMA TION Y our telephone equipment is approved for connection to the Public Switched T elephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical R equirements for T elephone Terminal Equipment published by ACT A .
3 The telephone company may make changes in its communications facilities, equipment , operations or procedures wher e such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations.
4 H e aring a id C omp a tibilit y (Ha C ) This telephone system meets FCC standards for Hearing Aid Compatibility. l iCensing Licensed under US Patent 6,427,009. FCC rF r adia tion e xposure s t a tement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment .
5 T ABLE OF CONTENTS e quipment a pprov al i nForma tion ................. 2 i nterFerenCe i nForma tion ............................. 3 H earing a id C ompa tibilit y (Ha C) ................... 4 l iCensing ...........................................
6 m emory F ull ................................................... 32 m essage p laybaCk .......................................... 33 l eaVing a m emo .............................................. 34 a nswering s ystem r emote a CCess .............
7 T ABLE OF CONTENTS s et g r oup r ing ......................................... 49 C Hanging tHe g roup n ame ..................... 50 m anaging s peed d ialing r eCord ................ 50 a dding tHe s peed d ialing n umber ......... 50 e diting tHe s peed d ialing n umber .
8 INTRODUCTION CAUTION: When using telephone equipment , there are basic safety instructions that should always be followed. Refer to the IMPORT ANT SAFE T Y INSTRUCTIONS pr ovided with this product and save them for future r eference.
9 For Model 28128xx3 there will be ONE additional handset , charge cradle, belt clip, battery pack and cover than shown. NO TE: If a headset is included in your package, it replaces one set of a handset , belt clip, battery pack and cover .
10 i mp or t ant i nst all a tion g uidelines • Avoid sources of noise and heat , such as motors, fluorescent lighting, microwav e ovens, heating appliances and direct sunlight . • Avoid areas of excessive dust , moisture and low temperature. • Avoid other cordless telephones or personal computers.
11 HANDSE T LA YOUT Display SPKR (speaker button) skip (button) # P AUSE/ringer (button) erase (button) PHONE BOOK/ 3 (button) REDIAL/ 6 (button) END/cancel (button) play-stop (button) repeat (button).
12 CHARGE/IN USE (indicator) Connect/ Bluetooth® (button) ANNOUNCE (button) PHONE BOOK / 3 (button) PLA Y/STOP 1 (button/indicator) SKIP/ 4 (button) DO NOT DISTURB (button) VOL UME +/- (buttons) PLA .
13 INST ALLING THE PHONE i nst alling tHe H andse t b a t tery NO TE: Y ou must connect the handset battery before using the cordless handsets. CAUTION: T o reduce the risk of fire or personal injury, use only the Thomson Inc. approved model 5-2721 Nickel-metal Hy dride battery (Ni-MH), which is compatible with this unit .
14 2. Install 4 AAA-size alkaline batteries (not included) for back up power in the event of a power failure. • Press the tab to open the battery compartment door located on the back of the phone. • Insert the batteries as shown on the diagram inside the battery compar tment .
15 After the Handset and Base have been powered up, the base displays the Date/ Time set up screen for entry. Y ou MUST ent er the date/time prior to operating the unit . 5. Use the number keys to enter the year and the date. 6. Press the Next (SKL) button to move to Set Time menu.
16 Language 1. Make sure your base is OFF (not in talk mode). 2. Press the Menu (SKL) button to enter the main menu. 3. Use the or button to scr oll to Phone Settings . 4. Pr ess the Select (SKL) button to enter the submenu. 5. Use the or button to scroll to Language .
17 PROGRAMMING INFORMA TION The base and/or handset menus give you access to all of the built -in features. NO TE: Menu settings on the handset and on the base are separate and do not inter face with each other , which means changing menu settings on the base affects ONL Y the settings on the base.
18 3. Use the or button to select On or Off . The default setting is On . 4. Pre ss th e S ele ct (S KL) bu tton to sa ve your se le cti on. Y ou wil l hea r a v oic e ann oun cemen t o f c onfirm ati on . Security Code Y ou can access the answering system from a tone-dial telephone in another (remote) location.
19 NO TE: If you select T OLL SA VE, the unit answers aft er the 3r d ring if there ar e NEW messages in the answering system, OR the unit answers after the 6th ring if there are NO new messages. Then, when you access the answering system from another remote location, you may hang up after 5 rings to save long distance charges.
20 Snooze From the Alarm On menu: 1. Use the or button to scroll to Snooze: Off . 2. Press the Select (SKL) button to enter the menu. Snooze On/Off shows on the display. 3. Use the or button to select from Off, Every 5 minutes, Every 10 minutes, Every 15 mintues, or Every 30 minutes .
21 Language This menu allows you to change the language of the display and voice pr ompts on the base. From the Phone Settings menu: 1. Use the or button to scroll to Language . 2. Press the Select (SKL) button to enter the menu. 3. Use the or button to scroll to the desired language.
22 T one/Pulse From the Phone Settings menu: 1. Use the or button to scroll to Tone/Pulse . 2. Press the Select (SKL) button to enter the menu. 3. Use the or button to select Tone or Pulse . The default is T one . 4. Press the Select (SKL) button to save your selection.
23 Ringer T one Y ou may choose from the 5 pr eset melodies and 5 dual-tone ringer tones. NO TE: Y ou may download an additional 5 MIDI ring tones with the PC software. From the Sound Settings menu: 1. Use the or button to scroll to Ringer Tone . 2. Press the Select (SKL) button to enter the menu.
24 b luet oo tH ® s etup This unit supports a maximum of two Bluetooth cell phone devices. To use y our Bluetooth cell phone device with the 28128 system, you must activate Bluetooth on your device and then pair the device to the base. NO TE: Y our Bluetooth cell phone device should be within 2 feet to 10 feet from the base.
25 3. Use the or button to scroll to desired device. 4. Press the Select (SKL) button to select . T o edit the name; 1. Use the or button to scroll to Edit Name . 2. Press the Select (SKL) button to confirm, use the number k eys to enter the cell phone name (maximum 15 characters).
26 4. Press the Select (SKL) button to enter the submenu, Alarm On/Off shows on the display. 5. Use the or button to scroll to On or Off . 6. Press the Select (SKL) button to save your selection. Y ou will hear a confirmation tone. Set Alarm Time NO TE: Alarm must be activated to set time.
27 Set Alarm Melody From the Alarm On menu: 1. Use the or button to scroll to Alarm Melody . 2. Press the Select (SKL) button to enter the menu. 3. Use the or button to select desired melody. 4. Press the Select (SKL) button to save your selection. Y ou will hear a confirmation tone.
28 5. Use the number key s to enter the time a nd us e or butto n to sel ect A M or PM . 6. Press the Store (SKL) button to sav e the setting. Y ou will hear a confirmation tone. Set Area Code If you enter your local 3-digit ar ea code in the area code menu, your local area code does not display on the Caller ID (CID) list .
29 Registration From the Phone Setting menu: 1. Use the or button to scroll to Registration . 2. Press the Select (SKL) button to enter the menu. 3. Use the or button to scroll to No or Y es . The default is No . 4. Press the Select (SKL) button to save your selection 5.
30 4. Press the Y es (SKL) button to deregister all handsets. NO TE: Press No (SKR) if you do not want to deregister . 5. De-Registration Successful shows in both the handset and base displays, followed by HANDSET NEEDS REGISTRA TION and PLEASE PUT HANDSET IN BASE .
31 4. Press the Select (SKL) button to save your selection. Y ou will hear a confirmation tone. Ringer T one Y ou may choose from the 5 pr eset melodies and 5 dual-tone ringer tones. From the Sound Setting menu: 1. Use the or button to scroll to Ringer Tone .
32 ANSWERING SYSTEM OPERA TION a nswerer o n /o FF There ar e several ways to activate/deactiv ate the answerer ; press the ANSWERER ON/OFF button on the base, use the “ Answerer ” menu on the base, or use the “Remote Access” from the handset or another phone (r efer to respective sections for more information.
33 m essage p la ybaCk The message counter and the base mailbox button/indicators (PLAY ST OP 1/ PL A Y STOP 2/ PLA Y STOP 3) let you know when you have message(s) or new message(s). T o play the messages, press the corr esponding mailbox button (PLAY ST OP 1/ PLAY ST OP 2/ PLAY ST OP 3).
34 4. Press the DELETE button or 0 key on the handset to erase a message during playback. NO TE: Erased messages cannot be restored. l e a ving a m emo This feature allows you to r ecord a memo to store as an incoming message. 1. Press the MEMO button and it will announce “TO RECORD PRESS AND HOLD MAILBOX” .
35 2. Enter the security code during the outgoing announcement or after you hear the tone. 3. Follow the voice menu to use the answering system ’s remote functions. m emory F ull When answering system memory is full, the system answers after 10 rings, beeps and waits for you to enter the 3-digit security code.
36 v olume s et tings Speakerphone Press the SPEAKER button on the base to activate the speakerphone. Use the VOL UME ( 5 or 6 ) buttons to adjust speaker volume on the base to a comfortable level. VOL1 is the minimum speaker v olume and VOL8 is the maximum.
37 a nswering a C all Check the display to see who is calling. Landline Calls 1. Pick up th e h an dse t , an d p ress the T ALK or S PKR button on the handset . - OR - Press the SPEAKE R but ton on the bas e. 2. When finished, press the END /ca nc el button on the handset or base, or place the handset in the base cradle.
38 If both calls are answer ed from the base or same handset , to switch between the two calls, press Line (SKR) button while landline call is on hold, pr ess Cell (SKR) button while cellular call is on hold” .
39 NO TE: Check your cell phone instruction manual regar ding capabilities before attempting transfer . Making a Landline Call When Talking T o Cell Call • During a cellular call, press the Line (SKR) button to put the cellular call on hold, use the number keypad to make a land line call.
40 base, and your original call is put on hold. • To switch betw een the two calls, press the DELETE/FLASH button. NO TE: Some cellular phones do not support this feature, refer to your cellular devices Instruction Manual. l ast n umber r edial Y ou may redial a number up to 32 digits long.
41 m ute To hav e a private, off -line conversation, use the mute feature. The party on the other end of the line cannot hear you, but you can still hear them. When you are using the phone, pr ess the MUTE button on handset to activate the mute function.
42 C all w aiting C aller id Pro vid ed yo u subscribe to Call Waiting Caller ID service from your phone company; if you receiv e an incoming call and you ar e using the GE multi handset system, a beep indicates the presence of a Call Waiting call on the line.
43 r evie wing Cid r eCords As calls are r eceived and stored, the display is updated to let y ou know how many calls have been received. T o scroll CID recor ds: 1. Make sur e the phone is OFF (not in talk mode). 2. Press the button. (a tally of All calls and New calls displays.
44 Available formats include: Number of digits Explanation Example Eleven digits long distance code “1 ” 1-317-888-8888 +3-digit area code +7-digit telephone number . Ten digits 3-digit area code + 317-888-8888 7-digit telephone number . Seven digits 7-digit telephone number .
45 6. Press the Y es (SKL) button to confirm the deletion. The display shows DELETED . NO TE: Press the No (SKR) button to return to the standby mode or if no action is taken, it will exit automatically after one minut e. CALL RECORDS This option allows you to redial the number fr om a CID records or Dialed Calls.
46 PHONE BOOK NO TE: At any time you may pr ess the END/cancel button in base or handset to exit and return to standby mode. F or b ase The base and the cordless handsets have their own separate memor.
47 10. Use the or button to select from the desir ed categor y; Home, Office, Cell, or Other . 11. Press the Stor e (SKL) button to save the number . - Add an additional number to record (Up to 4 numbers) • Use the or button to scroll to Add Number .
48 Y ou can press the #P AUSE button to insert a P (pause) when you enter the telephone number when adding a phone book entry. r evie wing p Hone b ook r eCords 1. Make sure your phone is OFF (not in talk mode). 2. Press the Menu (SKL) button and use the or button to scroll to Phone Book .
49 3. Use the or button to scroll to Delete Record . 4. Press the Select (SKL) button. DELETE? shows on the display. 5. Press the Y es (SKL) button to confirm the deletion.
50 Changing the Group Name From the GROUPING menu: 1. Press Option (SKL) button and use the or button to scroll to Rename . 2. Use the number keys to enter a name (up to 15 characters, including space.) NO TE: If you make a mistake pr ess the DELETE/FL ASH button to backspace and erase the wrong character(s).
51 3. Press the Select (SKL) button, DELETE? shows on the display. 4 Press the Y es (SKL) button to confirm the selection. DELETED shows on the display. t ransFerring tHe p Hone book reCord bet ween Handset ( s ) and base 1. Make sure your phone is OFF (not in talk mode).
52 2) During the room monitoring, it will emit a beep tone if there are incoming calls. Y ou may press the T ALK or SPKR butt on on the handset or SPE AKER on the base to answer the call and quit the room monitor mode. 4. Press the Back (SKR) button to end room monitoring.
53 NO TE: If you receive a telephone call during an intercom call, the intercom call is immediately terminat ed and both handsets or the base rings. Press the T ALK or SPKR button on the handset or the SPE AKER button on the base to answer the call.
54 3. Use the number keys to enter the year and date desired for the reminder . 4. Press the Next (SKL) button to move to the Set Time menu. 5. Use the number key s to enter the time a nd us e or bu tton to sel ect A M or PM . 6. Press the Store (SKL) button to sav e the setting.
55 Reviewing and Editing the Reminder R ecord From the Scheduler menu: 1. Use the or button to scroll to View Reminder . 2. Press the Select (SKL) button to enter the menu. The reminder recor ds show on the display. 3. Use the or button to select the desired record and pr ess the Select (SKL) button to view the recor d details.
56 CONNECTING OPTIONAL HE ADSET Each handset can be used with an optional headset for hands free operation. 1. Connect the headset to the headset jack on the side of the handset. The handset receiver and microphone are disabled when the headset is connected.
57 BA T TERY SAFE T Y PRECA UTIONS • Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic materials could be released which can cause injury. • To r educe the risk of fire or personal injury, use only the Nickel-metal Hydride battery listed in the User ’s Guide.
58 INCOMPLETE DA T A Caller information is interrupted during transmission or the phone line is excessively noisy. LINE IN USE Displays on handset while the line is in use. LONG DIST ANCE Indicates CID recor d is from a long distance call. LOW BA T TERY Indicates the battery needs to be charged.
59 TROUBLESHOOTING GUIDE T elephone Solutions No dial tone • Check and repeat installation steps: Ensure the base power cor d is connected to a working electrical outlet .
60 Unit beeps • Clean charging contacts on cor dless handset . • See solutions for “No dial tone” . • Replace the battery. Memory Dialing doesn’t work • Did you program the memory locati.
61 No Caller ID • In order to r eceive Caller ID information, you must subscribe to the standar d name/number Caller ID service from your local telephone company.
62 SERVICE If trouble is experienced with this equipment , for repair or warranty information, please contact customer service at 1- 800-448-0329 . If the equipment is causing harm to the telephone network , the telephone company may request that you disconnect the equipment until the pr oblem is resolved.
63 Thomson Inc. 11721 B Alameda Ave. Socorro, T exas 79927 • Pay any char ges billed to you by the Exchange Center for service not covered by the warranty. • Insure y our shipment for loss or damage. Thomson Inc. accepts no liability in case of damage or loss.
64 A Accessory Information 67 Adding a Reminder 53 Adding Phone Book Entries 46 Adding the Phone Book Entries In Desired Group 49 Adding the Speed Dialing Number 50 Alarm 19, 25 Answerer 17 Answerer O.
65 INDEX I Important Installation Guidelines 10 Information for DECT Product 4 Inserting a Pause in the Dialing Sequence(of a Stored Number) 47 Installation 9 Installing the Handset Battery 13 Install.
66 Set Alarm Time 19, 26 Set Area Code 21, 28 Set Cycle Time 20, 26, 54 Set Group Ring 49 Set Snooze 54 Set Time 21, 27 Setting the Voice Prompt Language 15 Snooze 20, 26 Sound Setting 22, 30 Speakerp.
67 AC CESSOR Y INFORMA TION To place or der , have your Visa, MasterCar d, or Discover Card r eady and call toll-free 1-800-338-0376 . A shipping and handling fee will be charged upon ordering. We ar e required by law to collect appropriate sales tax for each individual state, country, and locality to which the merchandise is being sent .
Model 28128 00018187 (Rev . 0 Dom E/S) 07-23 Printed in China Thomson Inc. 101 West 103rd St . Indianapolis, IN 46290-1102 © 2007 Thomson Inc. Trademark(s) ® Registered Marca(s) Registrada(s).
An important point after buying a device GE 28128xx4 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought GE 28128xx4 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data GE 28128xx4 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, GE 28128xx4 you will learn all the available features of the product, as well as information on its operation. The information that you get GE 28128xx4 will certainly help you make a decision on the purchase.
If you already are a holder of GE 28128xx4, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime GE 28128xx4.
However, one of the most important roles played by the user manual is to help in solving problems with GE 28128xx4. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device GE 28128xx4 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
