Instruction/ maintenance manual of the product 00019188 GE
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Model 27907 Series DECT 6.0 Cor dless Handset Speakerphone Answering Syst em User ’s Guide Y our new GE telephone system is E XP AND ABLE up to a total of 4 handsets (by purchase of optional Model 2.
2 Equipment Approv al Information Y our telephone equipment is appr oved for connection to the Public Switched T elephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the T echnical Requirements for T elephone T erminal Equipment published by ACT A .
3 Notes • This equipment may not be used on coin ser vice pr ovided by the telephone company. • Party lines are subject to state tariffs, and therefor e, you may not be able to use your own telephone equipment if you ar e on a party line. Check with your local telephone company.
4 The telephone company may make changes in its communications facilities, equipment , operations or procedur es where such action is requir ed in the operation of its business and not inconsistent with FCC Rules and Regulations.
5 If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interfer.
6 Hearing Aid Compatibility (HA C) This telephone system meets FCC standar ds for Hearing Aid Compatibility. Licensing Licensed under US Patent 6,427,009. FCC RF Radiation Exposur e Stat ement This equipment complies with FCC RF radiation exposur e limits set forth for an uncontrolled environment .
7 E quipmEnt A pprov Al i nformA tion .................................... 2 i ntErfErEncE i nformA tion ................................................ 4 H E Aring A id c omp A tibility (HAc) .................................... 6 l icEnsing .......
8 p rogrAmming tHE t ElEpHonE ......................................... 23 s t andBy s Creen ....................................................................... 23 P rogr amming f unCtions ........................................................ 23 r oom m onitor ( aPPliCaBle onl y with additional handsets ) .
9 t ElEpHonE o pErA tion .................................................... 39 V isual i ndiCa tors ..................................................................... 39 B ase ......................................................................
10 r eCeiVing an i nComing C all d uring an i nterCom C all 49 u sing i nterCom with e x ternal t elePhone C alls .......... 49 t wo -w a y C alling .............................................................. 49 t hree -w a y C alling .............
11 s Creening C alls from the B ase ............................................ 65 m essage P layBaCk ................................................................... 65 m emory f ull ...............................................................
12 Introduction CA UTION: When using telephone equipment , there ar e basic safety instr uctions that should always be followed. R efer to the IMP OR T ANT SAFE T Y INSTRUCTIONS provided with this product and sav e them for future refer ence.
13 T elephone J ack R equirements T o use this phone, you need an RJ11C type modular telephone jack , which might look like the one pictur ed here, installed in y our home. If you don’t have a modular jack, call your local phone company to find out how to get one installed.
14 or your new telephone. If you are concerned with inter ference, please r efer t o the owner ’s manual for these devices on how to properly set channels to avoid int erference.
15 Handset Layout Vol Boost (volume boost button) T ALK/CALL BA CK (button) format/conf (format/conference button) delete (butt on) SPE AKER (button) 4 / < (play/stop butt on) 7 (review button) 8 (.
16 Base Layout VMWI / Visual Ringer (Indicator) review (button) PLA Y/STOP (button) skip (button) language (button) DA Y/CHECK (butt on) HOUR (button) MIN (minute butt on) Message Counter (indicat or).
17 Installing the Phone Installing the Handset Batter y NO TE: You must connect the handset battery before use. CA UTION: T o reduce the risk of fire or personal injury, use only the Thomson Inc. approv ed model 5-2721 Nickel-metal Hydride battery (Ni-MH), which is compatible with this unit .
18 4. Insert the battery pack . 5. Close the battery compar tment by pushing the door up until it snaps into place. Base Station 1. Choose an ar ea near an electrical outlet and a telephone wall jack (RJ11C), and place your cor dless telephone on a level surface, such as a desktop or tabletop, or y ou may mount it on the wall.
19 4. Place the handset in the base cradle. The charge/in use indicator turns on, verifying the battery is char ging. 5. Allow the phone to char ge for 16 hours prior to first use. If you don’t pr operly charge the phone, battery performance is compromised.
20 Setting the Voice Pr ompt Language The default voice pr ompt language is English. T o change the answering system’s voice prompt language, • Press the language button on top of base to change to the FRENCH voice pr ompt . The unit announces “ OPTION FRANCAISE “ and Fr shows in the message counter .
21 5. After the time is set , the r eal time clock will be displayed on the handset within 1 minute. N O T E : Y o u mu s t se t th e da y ma nu al ly .
22 1. Make sure the answering system is ON . 2. Pr ess and hold the announce button until the speaker announces “ RECORD ANNOUNCEMENT AFTER TONE “ . 3. Begin speaking after you hear the beep . 4. Release the button when y ou finish your announcement .
23 Programming the T elephone Standby Scr een Th e han dset dis play s th e han dset num ber an d us er name . Programming Functions The system uses a menu structure to give y ou access to all of the built-in featur es. Y ou may program the following items in main menu: Room Monitor and Handset Setup.
24 5. Use the touch tone pad to enter the handset number to be monitored. NO TE: When this phone syst em is expanded (up to 4 handsets by purchase of optional Model 27918 handset with rechar ge cradle), handsets are named HANDSET 1, HANDSE T 2, HANDSE T 3 and HANDSE T 4 r espectively.
25 Handset Setup 1. Make sur e your phone is OFF (not in talk mode). 2. Pr ess the mute/program button to go to the main menu. 3. Pr ess caller ID-volume ( 6 or 5 ) button to scr oll to HANDSET SE TUP .
26 4. Pr ess the mute/program button to sav e your selection. Y ou will hear a confirmation tone and the selected language shows in the display. Handset Name From the Handset Setup Menu: 1 . P r e s s t h e caller ID-volume ( 6 or 5 ) button to scroll to the HANDSET NAME sub-m e n u .
27 Ringer T one Y ou may choose from ten different ringer tones and ten different melodies. From the Handset Setup Menu: 1. P r es s t h e caller ID-volume ( 6 or 5 ) b u tt o n t o s cr o l l t o th e RINGER T ONE sub-m e n u . 2. Pr ess mute/program button to enter the menu.
28 3 . Us e th e t o u ch t on e pa d on t he h a n d s et t o se le ct 1 , 2 or 3 , or u s e th e caller ID-volume ( 6 or 5 ) bu tt on t o sc ro ll t o y o u r s e le ct io n. H I is t he d ef a u l t se tt in g. 4. Pr ess the mute/program button to sav e your selection.
29 Storing VIP Melody From the Handset Setup Menu: 1. Press the caller ID-volume ( 6 or 5 ) button to scr oll to VIP MELOD Y sub-m e n u . 2. Press mute/pr ogram button to select VIP melody feature and then display VIP 1 recor d. - I f VIP1 does NO T contain any specific number/records, it will display EMPT Y .
30 8. Pr ess mute/program button to confirm. NO TE: If the desired number/recor d was previously stored in any one of the ten VIP melody recor ds, DUPLICA TE NUMBER shows in the display.
31 Key T one From the Handset Setup Menu: 1. Pr ess the caller ID-volume ( 6 or 5 ) button to scr oll to the KEY TONE sub-m e n u . 2. Pr ess mute/program button to enter the menu.
32 4. Press the mute/pr ogram button to confirm your selection. NO TE: If both AUDIO PREDIAL and KEY TONE ar e set to on, AUDIO PREDIAL will take the priority in dialing mode. Message Alert (for answering syst em) This feature sets y our answering system to give an alert tone every 10 seconds when there ar e new messages.
33 2. Pr ess mute/program button to enter the menu. R I N G T O A N S W E R 3 4 5 6 TS shows in the display. 3. Use the caller ID-volume ( 6 or 5 ) button to scroll to the your selection. The default setting is 5 . 4. Press the mute/pr ogram button to confirm.
34 3. Use the touch-tone pad to enter your new 3-digit security code. The default setting is 123 . 4. Press the mute/pr ogram button to confirm. Y ou will hear a confirmation tone and the new security code shows in the display. NO TE: If you make a mistake, use the delete button t o delete the security code and begin again.
35 T one/Pulse From the Handset Setup Menu: 1. Pr ess the caller ID-volume ( 5 or 6 ) button to scr oll to the T ONE PULSE sub-menu. 2. Pr ess mute/program button to enter the menu. T ONE/ PULSE 4 1T ONE 2PULSE shows in the display. The default setting is “ 1 T ONE ” .
36 4. If y ou select 1YES , press the mute/pr ogram button. HOLD BASE P AGE FOR 5 SEC ONDS , THEN PRESS HANDSET PROGRAM shows in the display. (Y our handset should be held near the base during registration pr ocess.) 5. Pr ess and hold the page button on the base unit , the charge/in use indicator flashes.
37 3. Use the touch-tone pad to select 1 for YES or 2 for NO. Or use the caller ID-volume ( 6 or 5 ) button to scr oll to 1YES or 2NO . W ARNING: It is not recommended that a handset be de-registered .
38 Global De-registration If one or more handsets becomes lost , y ou should de- register all handsets to ensur e proper system operation. W ARNING: It is not recommended that a handset be de-register.
39 From the Handset Setup Menu: 1 . P r e s s t h e caller ID-volume ( 6 or 5 ) b u t t o n t o s c r o l l t o t h e DEF AUL T SET TING sub-m e n u . 2. Pr ess the mute/program button to enter the menu. DEF AUL T SET TING 1YES 2NO shows in the display.
40 Handset The T ALK/CALL B A CK and SPE AKER indicator buttons flash when you r eceive a call and r emain lit during a call. The keypad and CID will also light when a call is r eceived.
41 Making a Call 1. Pr ess the T ALK/CALL B A CK or SPE AKER button. Dial the desired number . - OR - Dial the number first , then press the T ALK/CALL BACK or SPE AKER button. - OR - Press the caller ID-v olume ( 6 or 5 ) button to select the desired r ecord, then press the T ALK/CALL BACK or SPE AKER button.
42 NO TE : Ad ju st th e ha ndse t vo lume by pre ssin g th e ca ll er ID-v olu me ( 6 or 5 ) butto n dur ing a ca ll. Call Timer A f t er y o u pr e s s t h e T AL K/ CA LL BA CK b u tt o n o n t h e.
43 Flash/Call Waiting If y ou subs crib e to t he c omb ined Cal l Wa it in g Cal ler ID s ervi ce fr om yo ur l ocal tel ep ho ne co mpan y, y ou w il l re cei ve C alle r ID in fo rma tion (if ava il ab le ) o n Ca ll W aiti ng c al ls.
44 3. Press the r edial button fir st , then use the caller ID-volume ( 6 or 5 ) button to select the desired r edial number . - Press the caller ID-v olume ( 5 ) to review the oldest call and scroll tow ard the most r ecent calls (higher number s).
45 Handset to Handset Paging (applicable only with additional handsets) 1. Make sur e the phone is OFF (not in talk mode). 2. Pr ess and release the int button on a handset . P A GING EX TENSION? shows in the display. 3. Use the touch-tone pad to enter the handset number y ou want to page.
46 Paging fr om the Base/Group P age Use the base-only to page all register ed handsets at the same time. 1. Press the page button on the base. All handsets beep for two minutes, and P AGING FROM BASE shows on each handset’s display.
47 Volume Boost During a conversation, you may incr ease the volume by pressing the V olume Boost button on the side of the handset , A UDIO BOOST will show in display. The volume will r eturn to its original setting when you hang up the phone or if y ou press the V ol Boost button again during conversation.
48 4. W ai t f or t he p erso n at t he rece ivin g ha nd se t to pres s th e int button. NO TE: If the receiving handset does not answer within two minutes, the intercom call is automatically canceled. The originating handset displays NO ANSWER . 5. When finished, press the exit button or int button on either handset to deactivate the inter com.
49 Advanced Intercom F eatures Receiving an Incoming Call During an Intercom Call If you r eceive a telephone call during an inter com call, the intercom call is immediately terminated and both handsets ring. Either handset user may press the T ALK/CALL BACK button to answer the call.
50 2. When finished, pr ess the exit button or int button to end the intercom call, r eturn to the talk mode, and resume your original telephone conversation. Three-W ay Calling 1. During an external call, pr ess the int button. LINE ON HOLD EX TENSION? shows in the display.
51 T ransferring External Calls t o Other Handsets During an external call, you may transfer the external call to another handset . 1. Pr ess the int button on the originating handset to put an external call on hold, and then page the receiving handset .
52 Caller ID (CID) IMP OR T ANT : In order to use this unit’s Caller ID features, y ou must subscribe to either the standard Name/Number Caller ID Service or Call Waiting Caller ID Service. To know who is calling while you ar e on the phone, you must subscribe to Call Waiting Caller ID Ser vice.
53 • When you hear the call w aiting beep in the handset receiv er , press the flash/answer er button to put the current call on hold and answ er the incoming call.
54 Reviewing CID R ecords As calls are r eceived and stored, the display is updated to let you know how many calls have been r eceived. To scr oll CID recor ds: 1. Make sure the phone is OFF (not in talk mode). 2. Press the caller ID-volume ( 6 ) button to r eview the newest CID r ecord.
55 Number of digits Explanation Example Eleven digits long distance code “1 ” 1-317-888-8888 +3-digit area code +7-digit telephone number . T en digits 3-digit area code + 317-888-8888 7-digit telephone number . Seven digits 7-digit telephone number .
56 NO TE: If the memor y location is occupied, REPL A CE MEMO? is displayed, and you must confirm replacement by pr essing the memor y button. NO TE: Press the exit button once t o keep the previous setting (making no changes) and return to the menu.
57 4. Press the delete button to erase the r ecord showing in the display. The display shows DELETED . NO TE: Press the exit button t o return to the standby mode without deleting any CID recor ds. Deleting All CID Recor ds 1. Make sur e the phone is OFF (not in T ALK mode).
58 3. Pr ess the desired memory location button (01 thr ough 50) or use the caller ID-volume ( 6 or 5 ) button to scr oll to desired the memory location. NO TE: If the memor y location is occupied, the memory location number and stored name and telephone number shows in the display.
59 7. Use the touch-tone pad to enter the telephone number (up to 20 digits, including pauses (press #pause/ringer button), and press the memory button again to save the recor d. The unit beeps to confirm. NO TE: T he sy stem t re ats P A USES as dela ys o r spac es i n the dia ling seq uence .
60 7. Pr ess memory button to save. 8. T o enter another name and number in a different memory location, return to step 2 and r epeat the process. NO TE: If the redial number has more than 20 digits, it cannot be stored in memory.
61 Deleting Recor ds St or ed in Memory 1. Make sur e the phone is OFF (not in talk mode). 2. Pr ess the memory button to display SELECT MEMORY 01- 50 . 3. Pr ess the caller ID-volume ( 6 or 5 ) button to scr oll to the recor d you want to delete or use the touch-tone pad to enter the desired memory location.
62 2. Pr ess the memory button to display SELECT MEMORY 01- 50 . 3. Pr ess the memory location for the phone number you want to dial, or use the caller ID-volume ( 6 or 5 ) button to scroll to the number y ou want to dial. 4. Pr ess the T ALK/CALL B A CK or SPE AKER button.
63 Answering Syst em Operation This section discusses the buttons and features on the answering system. Message Counter Indicat or The message counter gives you a numeric display of how many messages you have. The new message indicator flashes to indicate you have new messages.
64 h) Message counter has “L A ” - The answering system is being accessed remotely. i) Message counter has “En“ on the display - English is selected as the current v oice prompt during language selection. j) Message counter has “Fr “ on the display - French is selected as the current v oice prompt during language selection.
65 3. Release the memo button when you ar e finished recording the memo. NO TE: Maximum recording time for memo is 3 minutes. Screening Calls fr om the Base 1. When the answering system answers the call, listen while the caller leaves a message (to determine who is calling).
66 • Press and r elease the review button to restart the current message. • Press and r elease the review button twice to go to the previous message. • Press and r elease the sk ip button to go to the next message. • Press the delete button to erase the curr ent message.
67 T o erase a message from the handset : 1. Pr ess the flash/answer er button on the handset 2 . P r es s th e pl ay / s t op ( k e y 2) o n th e ha nd se t . 3 . Pr e ss t he e ra se ( ke y 0) o n th e h a n ds et t o er as e a me ss ag e d u ri ng p la yb ac k.
68 Screening Calls fr om the Handset Use the handset to screen calls ev en when you can’t hear the answering system. When the answering system picks up: 1. Pre ss t he fl ash/ answ er er butto n to acc ess the a nsw erin g syst em. CAL L SC REEN ING sh ow s on the disp lay.
69 3. Follow the voice menu to use the answering system’s remote f unctions. The remote featur e lets you perform the following functions: T o Press this button Review message 1 Play back messages 2.
70 Belt Clip and Optional Headset Connecting the Belt Clip 1 . To attach the belt clip , insert the sides of the belt clip into the slots on each side of the handset . 2. Snap the ends of the belt clip into place. Connecting an Optional Headset to the Handset Each handset can be used with an optional headset hands free operation.
71 Changing the Batter y CA UTION: T o reduce the risk of fire or personal injury, use only the Thomson Inc. approv ed model 5-2721 Nickel-metal Hydride battery (Ni-MH), which is compatible with this unit . 1. Make sur e the telephone is OFF (not in T ALK mode) befor e you r eplace the battery.
72 Batter y Safety Pr ecautions • Do not burn, disassemble, mutilate, or puncture. Lik e other batteries of this type, toxic materials could be r eleased which can cause injury. • To r educe the risk of fire or personal injury, use only the Nickel-metal Hydride battery listed in the User ’s Guide.
73 Display Messages The following messages shows the status of the phone, provides Caller ID information, or helps y ou set up and use your phone. BLOCKED NUMBER Indicates the person is calling from a number which is blocked fr om transmission. CHARGING.
74 END OF LIST Indicates that there is no additional information in CID memory. ENTER NAME Prompt telling y ou to enter a name in one of the 50 memory locations. ENTER TEL NUMBR Pr ompt telling you to enter a telephone number in one of the 50 memory locations.
75 LOW BA T TERY Indicates the battery needs to be charged. NEW VOICE MAIL Indicates voice mail has not been retriev ed from service provider . CALL SCREENING Indicates you may use the handset to screen calls befor e answering the call. MSG W AITING OFF Indicates voice mail has been retriev ed from service provider .
76 REPT Indicates a repeat call message. Indicates a new call from the same number was r eceived mor e than once. SE ARCHING Indicates handset is searching for the base. SPKR Indicates the handset is in speakerphone mode. UNKNOWN CALLER/ Indicates incoming call is from an NAME/NUMBER area not serviced by CID or the CID information was not sent .
77 Handset Sound Signals Signal Meaning A long warbling tone Signals an incoming call (with ringer on) Three short beeps Page signal (several times) One beep every 7 seconds Low battery warning T roub.
78 • The handset should beep when you pr ess the T ALK/ CALL BACK button, and the char ge indicator on the base should be lit when the handset rests in the cradle. If not , the battery may need to be charged. • Place handset in charge cradle for at least 20 seconds to reset the unit .
79 Unit beeps • Clean the charging contacts on the cor dless handset and base charge cradle with a soft cloth or an eraser . • See solutions for “No dial tone ” on previous page.
80 Caller ID Error Message • The unit displays this message if it detects anything other than valid Caller ID information during the silent period after the first ring.
81 Answers on 10th ring • Make sur e answering system is turned on. • Answering system memory may be full. Erase some messages. Incoming messages are incomplete • An extension phone may have been lifted as a message is receiv ed. • Answering system memory is full.
82 • Atmospheric conditions, such as strong storms. • Base is installed in the basement or lower floor of the house. • Base is plugged into AC outlet with other electr onic devices. • Baby monitor is using the same frequency. • Handset battery is low .
83 Ser vice If trouble is experienced with this equipment , for repair or warranty information, please contact customer service at 1-800-448-0329 . If the equipment is causing harm to the telephone network , the telephone company may r equest that you disconnect the equipment until the pr oblem is resolv ed.
84 Index A Accessing the Answering System from Another Location 68 Accessory Information 9 3 Advanced Inter com Features 49 Answering Calls 41 Answering System Display Messages 76 Answering System Ope.
85 D De-Registration 36 Default Setting 38 Deleting a CID Record 56 Deleting All CID Records 57 Deleting Records S tored in Memory 61 Dialing a CID Number 5 4 Dialing a Number from Memory 61 Digital S.
86 Interference Information 4 Introduction 12 K Key T one 31 L Language 25 Last Number Redial 43 Leaving a Message/Memo 6 4 Licensing 6 Limited Warranty 89 M Making a Call 41 Making an Intercom Call 4.
87 Reviewing And Deleting Stor ed VIP Melody Record 30 Reviewing CID Recor ds 5 4 Reviewing Recor ds Stor ed in Memory 60 Ringer HI/LO/OFF (Shortcut) 42 Ringer T one 27 Ringer Volume 27 Rings to Answe.
88 Transferring External Calls to Other Handsets 51 Troubleshooting Guide 77 Two-Way Calling 49 U Using Intercom with External T elephone Calls 49 V VIP Melody 28 Visual Indicators 39 VMWI / Visual Ri.
89 Limited Warranty What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • One year , from date of pur chase. (The warranty period for r ental units begins with the first rental or 45 days fr om date of shipment to the rental firm, whichever comes first .
90 • Pay any char ges billed to you by the Exchange Center for ser vice not cover ed by the warranty. • Insure y our shipment for loss or damage. Thomson Inc. accepts no liability in case of damage or loss. • A new or ref urbished unit will be shipped to you freight prepaid.
91 Product R egistration: • Please complete and mail the Product R egistration Card packed with your unit . It will make it easier to contact you should it ever be necessary. The return of the car d is not requir ed for warranty coverage. Limitation of Warranty: • The warranty stated above is the only warranty applicable to this product .
92 How state law relates t o this warranty: • Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you.
93 DESCRIPTION MODEL NO. Handset Replacement Battery 5-2721 AC P ower converter 5-2760 Belt Clip 5-2717 Headset 5-2425 Accessory Handset 27918 with Charge Cradle Accessory Information T o place order , have your Visa, MasterCard, or Discover Car d ready and call toll-fr ee 1-800-338-0376 .
Model 27907 00019188 (Rev . 0 Dom E) 07-11 Printed in China Thomson Inc. 10330 North Meridian Street Indianapolis, IN 46290 © 2007 Thomson Inc. Trademark(s) ® Registered Marca(s) Registrada(s).
An important point after buying a device GE 00019188 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought GE 00019188 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data GE 00019188 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, GE 00019188 you will learn all the available features of the product, as well as information on its operation. The information that you get GE 00019188 will certainly help you make a decision on the purchase.
If you already are a holder of GE 00019188, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime GE 00019188.
However, one of the most important roles played by the user manual is to help in solving problems with GE 00019188. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device GE 00019188 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
