Instruction/ maintenance manual of the product E1400 Gateway
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MAN US E1400 MT SYS GDE R0 02/00 E1400 Mid T ower S yst em Manual.
i Contents Pref ace ........ ......... .......... .......... ......... .......... ...... v C o n v e n t i o n s u s e d i n t h i s m a n u a l . .......... ......... .......... ......... v G e t t i n g a d d i t i o n a l i n f o r m a t i o n . ..
ii R e p l a c i n g t h e h a r d d r i v e .. .......... .......... ......... .......... .... 3 8 Adding an additional hard dr ive . . . . . . . . . . ....... ......... .......... .... 4 1 5 System Components ........ .......... ......... ..........
iii C l e a n i n g t h e c o m p u t e r a n d m o n i t o r c a s e s .... ......... .......... ........ 8 8 9 Troubleshooting .... .......... .......... ......... .......... ..... 8 9 I n t r o d u c t i o n .. ......... .......... .......... .....
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Conv ention s used in this manu al v Preface Con ve ntions used in this m an ual Throughout this manual, you will see the following con ventions: Convention D escription E NTER K eyb oard ke y names are printed in small capi tals. C TRL +A LT +D EL Ap l u ss i g nm e a n st op r e s st h ek e y sa tt h es a m e t i m e .
vi Getting additional inf ormation Log on to the Gat eway Support Cent er at www . gateway .com/ support to find information about yo ur system or other Gateway products.
Easy to serv ice chas sis 1 1 System Features Easy to ser vice c hassis The E1400 Mid T ower has many fe atures t hat let yo u easily access t he inside of your system to add and remove comp onents, such a s hard drives, mem ory , and processors.
2 System F eatures Fr ont panel The front panel cont ains followi ng features: Audio-out port c onnects headphones or powered speakers that let you listen to an audio CD (direc tly from the CD drive). CD driv e plays da ta or audio CDs. CD eject button e j e c t s a C D f r o m t h e C D d r i v e .
Fron t panel 3 Power LE D lights when the computer is turned on. The green light indicates your computer is usi ng full power . The amber light indicates y our computer is in power conservation mode. Reset button restarts a system tha t becomes non-responsive.
4 System F eatures Rear panel The Mid T ower rear panel inclu des the following Inpu t/ Output (I/O) ports, connect ors, and swit ches: Audio Line-out, and Line-in jacks connect audio devices such as spea kers, tape play ers, and mi crophones. Kensington lo c k slot permits the use of a cable lock to secure the system.
Rea r panel 5 Power C onnector connects the comput er power cord. The other end of the power cord plugs into an AC outlet or power strip. RJ-45 LAN connector conne cts a network c able. Serial p ort connects serial devices, su ch as a musical instrument digi tal interface (MIDI) dev ice.
6 System F eatures Inside the computer The following illus tration shows locations of various syst em components: A Syste m board B Riser card C Power supply release lever D Power supply E Hard drive (hard driv e shown here in top bay: bay locati on may var y) F Diskette drive G CD drive A B B C D E F G 05960.
System board 7 System boar d A I/O (input/outp ut) connecto rs B Configura tion jumper ( J6C1) C Batter y D DIMM slots E Processor F Processor fan c onnect or A F C D E 05960.
8 System F eatures Riser car d The riser card is mounted to the c hassis by three screws at the top. The riser card includes a chassis intrusion switch to alert you if the computer cover is removed. It also includes five PCI co nnectors for add-on cards.
Riser c ard 9 H PCI slots (5) I Chassis intrus ion switch J Hard drive pow er connector K Primary IDE connector L Remo te lock /unloc k M Chassis fan conn ector N Front pa nel conne ctor O SCSI LE D conne ctor P CD/DVD a udio connector Q Diskette drive connector Back A Power supply connector A 05960.
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Setting up y our syste m 11 2 System Setup Setting up y our system Follow the instructions on the poster that came with your system for assembly instructions. Y ou can prepare a safer working env ironment before assembling your system by following th e guidelines listed below .
12 System Setup Star ting y our system Before you start your system for the first t ime: Refer to t he safety in formation beginnin g on page 109. Make sure the voltage selecto r switch on the bac k of the computer is set to the correct voltage for your area.
Start ing you r system 13 W ait until the sta rtup procedure is finished b efore loading a disk ette in the diskette drive, or the computer ma y searc h the diskette for s tartup information. Under standing the P ower -On Self-T est When you turn on your c omputer , the Power-On Self-T e st (POST) routine checks the system memor y and components.
14 System Setup T urning off y our system Every time you turn off your system, shut down the operating system first. Y ou may lose data if you do not follow the proper pro cedure. T o turn off your system in Windows 95: 1 On the taskbar , click Start .
Resett ing you r system 15 Resetting y our system If your computer does not respond to key board or mouse input, you may have to close any programs tha t are not responding. If closing unresponsive programs does no t restore your computer to no rmal operation, you may have to reset the system.
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Sta tic elec tricit y preca utio ns 17 3 Case Access Static electricity precautions Static electricity can perm anently damage elec tronic components in your computer .
18 Case A cce ss Follow these precauti ons to avoid electrostatic dama ge to your system componen ts: A v oid static-caus ing surfaces such a s plastic and packing f oam in your work area. Remove the parts from their antistatic bags only when you are ready to use them.
Openi ng the c ase 19 Opening the case The case has two removab le side panels. Both panels a re screwless, meaning you do not have to remove any screws to take off the pa nels. The right panel is removed by pressing a button located on the front panel.
20 Case A cce ss 3 Push the release button located in th e lower right-hand corner of the front bezel. The bottom po rtion of the right p anel unlatches from the chassis.
Openi ng the c ase 21 4 Lift up on the righ t panel, th en lift the panel up and away from the chassis. Righ t pane l 05960.bo ok Page 21 Monda y, F ebruary 21, 200 0 2:47 PM.
22 Case A cce ss T o remove the left panel: 1 Remove the rig ht panel. (See “Removing the side panels” on page 19 for instructions.) 2 Slide the left panel release tab to ward the rear of the chassis. This unlatches the left panel from the chassis.
Closi ng the c ase 23 Closing the case Replace the cover as soo n as you finish installing or removing components so that dust and dirt (whic h could damage the computer) do not coll ect inside th e co mpu ter .
24 Case A cce ss T o replace the right panel: 1 Align the tabs at the top of the p anel with the t ab holes at the top of the chassis. 2 Insert the tabs into th e tab holes. 3 Push the bottom of th e right panel towards the chassis unt il the tabs engage the tab holes at the bottom of the chassis.
About rep lacing dri ves 25 4 Replacing and Ad ding Drives About replacing drives The standard config uration for your co mputer includes a 5.2 5-inch IDE CD drive, a 3.5-inch IDE hard drive, a nd a 3.5-inch diskette drive. Y our c omputer c ontains the following driv e bays: T w o 3.
26 Repl acing a nd Addi ng Drive s If only one driv e is attached to a controller cable, configure the drive as single if it is a ha rd drive or master if it is a CD drive. If two drives of any type are attached to the cable, con figure one as m aster and one a s slave.
Releas ing th e drive cag e 27 3 Using one hand, grasp the drive cage handle located above the drive ca ge. Using your other hand, p ress the drive cage release butt on while pulling the drive cage toward the front of the ch assis. 4 Slide the drive cage forward until the drive cage release button snaps into the fo rward lo cking h ole.
28 Repl acing a nd Addi ng Drive s Reinser ting the drive cage Y ou can easily slide the drive cage bac k into the chassis. T o reinsert the dr ive cage: 1 W ith one hand, press the drive cage release button, then push the drive cage back into the chassis with the other hand until th e release button snaps into the rear locking hole.
Replac ing the diskette driv e 29 Replacing the diskette drive The 3.5-inch diskette drive is attached to the drive cage with a drive locking tab. The drive cage is secured in the chassis with a drive cage release b utton. Y ou do not have to remove any screws to release the drive cage or remove th e dis ket te driv e.
30 Repl acing a nd Addi ng Drive s 5 From the rear of the drive c age, push the diskette drive toward the front of the chassis and through the front bezel. 6 Place the new drive into the d rive cage. Make sure the threaded holes on the diskette dri ve align with the locking tab holes on the driv e cage.
Adding a second dis kette drive 31 Adding a second diskette drive Y ou can add a second 3.5-inch diskette drive. Y o u do not h ave to use any screws to add the diskette drive, b ut you need to pur chase a diskette drive connec tor cable that supports t wo device s.
32 Repl acing a nd Addi ng Drive s 5 Remove the filler panel on the front bezel by squeezin g the two tabs on the left side of the filler panel. The fill er panel then ejects. 6 Place the new d iskette drive into the drive cage. Make sure the threade d holes on the diskette drive align with the locking tab holes on the drive cage .
Replac ing the CD drive 33 Replacing the CD drive The CD drive is atta ched to the drive cage by a drive lo cking tab. Y ou do not have to r emove any screw s to remo ve or install a CD driv e. T o replace the CD drive: 1 T urn off the computer , disconnect the power c ord, modem cord (if installed), and all external peripheral devices.
34 Repl acing a nd Addi ng Drive s 5 From the rear o f the drive cage, push the d rive toward the fron t of the chassis and through the front bezel. 6 Set any j umpers on the new drive. (See the dr ive documentation for more information.) 7 Place the new CD drive into the drive ca ge.
Adding a second 5.2 5-inch devic e 35 Adding a second 5.25-inc h device Y ou can add a secon d 5.25-inch device, su ch as a CD-RW or CD/D VD drive. Y ou do not have to use any screws to add the device. 1 T urn off the computer , disconnect the power c ord, modem cord (if installed), and all external peripheral devices.
36 Repl acing a nd Addi ng Drive s 5 Remove the filler panel on the front bezel by squeezin g the two tabs on the left side of the filler panel. The fill er panel then ejects. 6 Set any j umpers on the new drive. (See the dr ive documentation for more information.
Adding a second 5.2 5-inch devic e 37 7 Place the new drive into the d rive cage. Make sure the threade d holes on the drive align with the locking t ab holes on the drive cage. 8 Replace the drive locking tab. 9 Connect the power and data cabl es to the drive.
38 Repl acing a nd Addi ng Drive s Replacing the har d drive The 3.5-inch hard drive is located in a meta l tray that slides in and out of the hard drive cage. The tray has a spring so you can expand the tray to insert a drive. When you release the sides o f the tray it wi ll contract back together and secu re the drive.
Replaci ng the h ard driv e 39 5 Pull on the rail to expand the tray , then remove the d rive from the tray . 6 Set any j umpers on the new drive. (See the dr ive documentation for more information.) 7 Align the threaded holes on the side of the hard drive w ith the metal points on the tray , then press the drive against the sid e rail.
40 Repl acing a nd Addi ng Drive s 9 Align the drive tra y rails with t he side channels in the hard drive cage, then slide the drive tray into th e hard drive cage. 10 Push the drive tray into the drive cage until the release tabs snap in to place. 11 Connect the power and data cabl es to the drive.
Addi ng an ad ditional h ard drive 41 Adding an ad ditional hard drive The E1400 Mid T ower hard drive cage can hold up to three 3.5- inch hard drives. T o add an additional hard drive: 1 T urn off the computer , disconnect the power c ord, modem cord (if installed), and all external peripheral devices.
42 Repl acing a nd Addi ng Drive s 4 Remove the tray by squeezing both release tabs inward, then slide the hard drive tray out of the drive cage. 5 Set any j umpers on the new drive. (See the dr ive documentation for more information.) 6 Align the threaded holes on the side of the hard drive w ith the metal points on th e tray .
Addi ng an ad ditional h ard drive 43 7 Expand the tray until it fits the size of your drive, then lower the drive into the tray . Release the tray so it can contract to sec ure the drive. 8 Align the drive tray rails with the side channels in the hard drive c age, then slide the drive tray into th e hard drive cage.
44 Repl acing a nd Addi ng Drive s 9 Push the drive tray into the drive cage until the release tabs snap in to place. 10 Connect the power and data cabl es to the drive. 11 Replace th e right panel. (S ee “Replacing th e side panels” on page 23 for instructions.
Adding or replac ing memory 45 5 System Components Adding or replacing memory The Synch ronous Dynamic Random Access M emory (S DRAM) Dual Inline Memory Mo dules (DIMMs) supported by your system board.
46 System C ompone nts T o install DIMMs: 1 T urn off the computer , disconnect the power cord, a nd disconnect the modem c ord, if your c omputer ha s a modem. 2 Open the case by fo llowing the instructions on page 19, observing the static electricity p recautions on page 17.
Adding or replac ing memory 47 5 Insert the DIMM into the socket a nd align the two bottom n otches in the DIMM with the two notches in t he DIMM socket. 6 Gently press the DIMM into th e socket until the plastic socket clamps on each side of the socket snap into the no tches on the side of the DIMM.
48 System C ompone nts Adding an e xpansion car d The E1400 Mid T ower chassis has five expansion slots for PCI cards. The riser card has five PCI c onnect ors.
Adding an e xpans ion car d 49 5 From inside the computer , press the slot c over clamp down and toward the back of the chassis, then lift the slot cover up and out of the chassis. Slot co v er clamp Slot cover Card al ignment g uide Card al ignment g uide Plastic ta b 05960.
50 System C ompone nts 6 Insert the edge of the expansion card into the slot on the riser card and press firmly to sea t the card. If the plastic tabs on the car d alignment guide interfere with the proper seating of the c ard, the tabs m ay be snapped off to accommodate the installation the card.
Repl acing t he AGP c ard 51 Replacing the A GP car d Observe the following instructions for replacing the Accelerated Gra phics P ort (AGP) ca rd. T o replace the AGP card: 1 T urn off the computer , disconnect the power c ord, modem cord (if installed), and all external peripheral devices.
52 System C ompone nts Replacing the batter y The battery ( 3.3V) provides power for the system real-time clock and CMOS RAM, which holds the system configura tion information. If your battery is failing you may notice your system cloc k slowing down and giving you the incorrect tim e.
Repl acing t he batt ery 53 7 Press the new battery in the socket with the positive pole up. Make sure you have pressed the battery down far eno ugh for it to contac t the base of the socket. 8 Replace th e right side panel. (See “Rep lacing the side pan els” on page 23 for more information.
54 System C ompone nts Replacing the powe r suppl y Observe the following instructions for removing the power supply and installing a new one. Y our power supply can be removed without disconnecting power supply cables or removing screws.
Replac ing the power su pply 55 5 Make sure that the voltage switch on the back of the new power supply is set to the correct voltage for your area. 6 Insert the new power supply and slide it into the chassis until it engages the conn ector . 7 Push the release level all the way in to secu re the power supply .
56 System C ompone nts Replacing the system boar d The system board is installed on a system board tray assembly . T o remov e the system board, you must first remove the system board tray assembly from the chassis. The tray assembly can be removed from the chassis without tools.
Replac ing the sy stem board 57 4 Grasp the handle, lower the tray assembly sl ightly , then support the bottom or back of the tray assembly with your other hand and pull it away from the chassis. Wa r n in g Do not release th e tra y assemb ly unti l you hav e lift ed it off the hinge s and can saf ely place it on a work surf ace.
58 System C ompone nts T o replace the system board: 1 Remove or disconnect th e following devices from the system boa rd: Processor . (See “Rep lacing the proc essor” on page 61 for instructions.) DIMMs. (See “Adding or replacing memory” on page 45 for instructions.
Replac ing the sy stem board 59 T o replace the system board tray assembly: 1 Align the two hinges on the sides of the system boa rd tray over the pins on the chassis. 2 Move the release handle on the tray assembly to an outward posi tion. Hinges Hinge pins 05960.
60 System C ompone nts 3 Push the tray assembly toward the chassis until the three tabs at the top of the tray assembly are seated in the corresponding slots on the chassis. 4 Push the handle in and slide the tray assembly downward until it locks the tray in place.
Repl acing t he proc essor 61 Replacing the pr ocessor Y our system board currently supports the Intel Celeron and Pentium III (FC-PGA 370) processors. See the Gateway W eb site at www .gateway .c om for updates on processor speeds supported by your system.
62 System C ompone nts c Lift t he heat sink a t an ang le and unhook t he cli p from t he ot her tab. Lift the heat si nk off the processor . 4 Remove the pr ocessor: a Open the locking lev er on the processor so cket by moving the lever slightly out t o the side and then liftin g it up 90 degrees.
Repl acing t he proc essor 63 6 Replac e the he at sink: a Hook the metal clip on the heat sink to the tabs on the processor socket. Make sure the heat sin k is level with the processor and the metal clips are securely attached. b Connect the heat sink fan cable to the fan connector on the system board.
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About the BIOS Setup utility 65 6 Using the BIOS Setup Utility About the BIOS Setup utility The computer’ s BIOS has a built-in setup util ity that lets you configure several basic system characteristics. The settings ar e stored in battery-backed RAM and are retained even when the power is off.
66 Using the BIOS Setup Utility As you select items on the Main menu, or in submenus, you will see specific information related to the current selection in the Item Specific Help box.
Updating th e BIOS 67 Updating the BIOS If you need a new version of the BIOS, you can download the BIOS update from techni cal support on the Ga teway W eb sit e (www .
68 Using the BIOS Setup Utility T o update t he BIOS: 1 Place the bootable diskette co ntaining the BIOS files into drive A:, t hen restart the comput er . The BIOS Setup utility sta rts. 2 Press E NTER . The Mai n menu ope ns. 3 Sele ct Up date Fl as h Memor y From a File , then press E NTER .
Setting the s ystem bo ard jum pers 69 Setting the system boar d jumper s The J6C1 configuration jumper on the s ystem board lets you c lear passwords and recover the BIO S. (See the figure on page 7 for the loca tion of the jumper .) The table below shows the settings required to perform those tasks.
70 Using the BIOS Setup Utility T o recover the BIOS: 1 T urn off the comput e r , disc onnect th e power cord, then disc onnect the modem c ord, if your c omputer ha s a modem. 2 Open the case. ( See “Opening the case” on page 1 9 and observe the “Static electricity p recautions” on pa ge 17 .
Protecting a gainst po wer s ource probl ems 71 7 Mana ging Y our System Pr otecting against pow er sour ce pr oblems Surge suppressors, line conditioners, and un interruptible power supplies (UPS) can help protect y our system against power sour ce problems.
72 Managi ng Your Syste m When pur chasing a surge suppressor: Make sure the surge suppressor meets the appropriate product safety certification for your location, such as Underwriters Laboratories (UL) . Check the max imum amount of voltage the sup pressor allows to pass through the line.
Maintai nin g and managin g your h ard driv e 73 Maintaining and managing y our har d drive Regular m aintenance can keep your h ard drive opera ting efficiently , and good file mana geme nt can keep yo ur sy ste m free of unwa nte d files whil e mak ing important files secure and easier to find.
74 Managi ng Your Syste m 8 Click Start . ScanDisk checks th e drive for errors. 9 Follow any instructions on sc reen for completing the sca n. Using Check Disk in Windows NT Bad sectors are p arts of a hard drive or diskette th at will not hold data.
Maintai nin g and managin g your h ard driv e 75 Log off network connections bef ore starting Disk De fragmenter , or network commun ication may stop the defr agmentat ion process and restart i t at the beginning . Also, do not use your keyboard or mo use during the defragmentation process or the process may stop and restart at the beginning.
76 Managi ng Your Syste m B a c k i n gu pf i l e s Regularly backing up your files prot ects you from losing data and lets you keep fewer files on your ha rd drive. Back up old files to a large capacity disk drive or tape drive and delete the files from your hard drive.
Maintai nin g and managin g your h ard driv e 77 5 Click Modi fied above the list. T o see the Modif ied button, you may need to maximize the F ind window . The list is sorted by date. 6 Highlight all the files in the li st except those with today’ s date.
78 Managi ng Your Syste m System integrity Y our system must be protec ted against electrical problems an d physical hazards such as heat, moisture, and dust.
System inte grity 79 T o remove a virus: 1 If you suspect your system has been infected with a virus, fin d and remove the virus immediately using an antivirus program. 2 T urn off your computer and leave it off for at l east 30 seconds. 3 T urn on the computer and rescan for the virus.
80 Managi ng Your Syste m System reco ver y T ake advanced precautions that will allow you to restart your system and recover dama ged files in the event that your hard drive is damaged, or your BIOS or system files get corrupted.
Syste m reco very 81 4 Click Print. 5 In Report type , select All devices and sys tem s ummar y . 6 Click OK . Using y our System Restoration CD The System Resto ration CD included with y our system c.
82 Managi ng Your Syste m System po wer mana gement The power-management features supported by your system are des cribed in the following sect ions. About soft-off When you turn off your c omputer by.
System p ower man ageme nt 83 Adding a Suspend option to the Star t menu If it’ s not already sh own in the Start menu, you can add an opt ion that puts your system into Suspend: T o add a Suspend option to the Start menu: 1 Click Start , select Settings , then click Con tr ol Pan e l .
84 Managi ng Your Syste m T aking your system out of Suspend Y ou c an take your syst em out of Suspend by pressing any key on the keyboard o r b y m o v i n g t h e m o u s e . ( A P S / 2 o r U S B k e y b o a r d o r m o u s e c a n b r i n g t h e system out of Suspend.
System p ower man ageme nt 85 Chec king the type of power management on your system ACPI is available only if W indows 98 was installed with ACPI enabled.
86 Managi ng Your Syste m 3 Click the Adv anced tab. 4 Under When I press p ower button on m y computer , select Sta ndby . 5 Click OK . After you have set t he power button to be a sta ndby button, t.
Cleanin g the mous e 87 8 Cleaning Y our System Cleaning the mouse If the mouse pointer on the screen mov es erratically when you move the mouse, the inside of the mouse may be dirty . T o clean the mouse: 1 T urn off the computer , then disconnect the mouse cable from the mouse port .
88 Cleaning Your Sys tem Cleaning the keyboar d Y ou should clean the keyboard occasionally to free it of dust and lint particles trapped under the keys. The easiest way to do this is to blow trapped dirt from under the keys using an aerosol can of a ir with a narrow , straw -like extension.
Introductio n 89 9 T r oub leshooting Intr oduction If your system does not oper ate correctly , re-rea d the instructions for the p r o c e d u r e s y o u h a v e p e r f o r m e d . I f a n e r r o r o c c u r s w i t h i n a n a p p l i c a t i o n , consult the d ocumentation supplied with the softwa re.
90 Troubles hootin g T roub leshooting chec klist Before turning on the system, make sure that: The power co rd is connected to the AC power-in connector an d an AC outlet. The AC outlet is s upplying power . If a power strip is used, it is turned on, and the cir cuit breaker is set.
CD/D VD drive probl ems 91 CD/D VD drive pr oblems An audio CD produces no sound. The CD/D VD drive is not recogn ized by the syst em. Probable C ause Solution The CD is loaded incorrectl y . Mak e sure th e label is f acing upw ard, then try again. The spea k ers are not connec ted.
92 Troubles hootin g The CD is sc ratched o r dir t y . T r y cl eani ng the CD wit h a lint- free clo th. Chec k the CD for scr atches . The CD/D VD drive needs to be added as ne w hardw are . F rom the Control P anel window ( St art | Settings | Contr ol Panel ), doub le-click Ad d New Hardware .
Hard driv e problem s 93 H a rd d r i v e p ro bl e m s The SCSI drive is not recognized b y the system. The IDE drive is not recognized b y the system. Probabl e Caus e Sol ution The SCSI b us is not properly terminated. M a k es u r et h el a s td e v i c eo nt h eS C S Ic h a i n is properly terminated.
94 Troubles hootin g Memory/pr ocessor pr oblems Memory error s were detected during syst em start up. A new pr ocessor is not recognized by the system. Proba ble Cause Soluti on Memory was add ed or remo ved, and th e new confi gurat ion was not saved in BIOS Setup u tility .
Modem p roblem s 95 Modem pr oblems The modem is not recognized by the system. Probab l e Cause So luti on The modem has not b een added as ne w hardware .
96 Troubles hootin g P eripheral/adapter pr oblems A SCSI device is not recogni zed by the system. The diskette dri ve is not recognized by t he system. Proba ble C ause S oluti on T h ed e v i c en e e d st ob e added as ne w hardw are . F rom the Control P anel windo w ( Sta r t | Settings | Contr ol Panel ), doub l e-cli ck Add Ne w Har dwa re .
Periphera l/adapter p roblems 97 The diskette dri ve will not read, write, or f ormat. The diskette dri ve LED illuminates conti nuousl y . An adapter car d is not recognized by the syst em. Probab le Caus e Solut ion The disk ette is not IBM f or matted.
98 Troubles hootin g Printer pr o b lems The printer will not turn on. The printer is t urned on b ut will not pri nt. The printer pri nts garb led te xt. Proba ble Cau se Sol ution The pr inter is not plu gged in. Chec k the po wer cab le. Mak e sure i t is plugged into a liv e power sou rce .
System p roblem s 99 System pr oblems The system will not star t up. The system is non-responsi ve. The keyboar d does not work. Probab le Caus e Solut ion The system is not c onnected to an A C outlet. Check the power ca ble(s) an d make sure of the conn ectio n to an A C pow er sour ce .
100 Troub leshooti ng The mouse does not work. Probabl e Cause Solut ion The mouse is no t plugged in or connected pro perly . Chec k th e cab le. Mak e sure it is plugge d in correctly . The mouse driver did not load when the system started. Load the appropriate mous e driv er man ually or conta ct technic al suppo r t.
Video probl ems 101 Video pr oblems The system is running b ut there is no displa y . The text on t he displa y is dim or difficult to read. Probable C ause Solution The moni tor is n ot turned on. Mak e sure the monito r is plugg ed in and tur ned on.
102 Troub leshooti ng The color monitor displ a ys everyt hing in blac k and white. The displa yed c haracters are garb led. The video is distorted. Probabl e Caus e Solution The system w as turned on bef ore the m onit or . Make sure th e monitor i s tur ned on, t hen resta r t the system.
Video probl ems 103 The monito r is too c lose t o a source of e lectrical interf erence . Move the monito r aw a y from so urces o f electrical inte rf erenc e, suc h as tele visi ons , uns hield ed spe akers, mic rowa ve ovens, fluoresc ent li ghts, a nd metal be ams or shelv es.
104 Troub leshooti ng Err or messages This section lists common error messages that may be displayed on your monitor . These messages often i ndicate procedural errors such a s an incorrect keystroke or a wr ite-protected diskette.
Error messa ges 105 Disk ette drive reset f ailed. Enter th e BIOS S etup u tility , then ma ke s ure of the disk ette driv e param eters . Chec k the disk ette driv e cable s. Mak e sure Pin 1 on the cable aligns with Pin 1 on the connec tor . Diske tte read f ailed - press F 1 to re tr y boo t.
106 Troub leshooti ng Inv alid pass word. Enter y our pass word again, making s ure to enter it corre ctly . If you do not kn ow the pas s word, you may need to r einstal l the sof tware you are tr yin g to access. Startup p ass words are stored in BIO S.
Error messa ges 107 Print queue i s full. W ait until the curre nt print job has co mplete d bef ore sending an other print jo b . If yo u receive th is error oft en, y ou need t o add memor y to the p rint er . Printer is out o f paper . Add pa per to th e printer .
108 Troub leshooti ng 05960.bo ok Page 108 Mond ay, Februar y 21, 2000 2:47 PM.
109 10 Saf e ty , Regulator y , and Notices Impor tant saf ety inf ormation Y our Gateway system is designed and tested to meet the latest standard s for safety of information technology eq uipment.
110 Safety, Reg ulatory, and Notice s S e t t i n gu py o u rs y s t e m Read and foll ow all ins tructions marked on the product and in the d ocumentatio n before you operate your system. Retain all safety and operating instructions for future use. Do not use this pr oduct near wat er or a heat sour ce such as a radi ator .
111 Replaceme nt par ts and acces sories Use only replacement parts an d accessories recommended by Gateway . Important Do no t use Gate wa y produ cts in area s class ified as hazardous lo cation s. Suc h areas inclu de patient care areas of medical and den tal f acil ities , ox ygen -laden envi ronments, or i ndustrial f acilities .
112 Safety, Reg ulatory, and Notice s Regulatory compliance statements Amer ica n user s FCC Part 15 This device has been tested and fo und to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules.
113 FCC part 68 (applicable to pr oducts fitted with USA modems) Y our modem complies wi th Part 68 of the F ederal Co mmunications C ommissio n (FCC) rul es . On the computer or modem car d is a label that c ontains the FCC regist ration number and Ringer Equivalence Number (REN) for this device.
114 Safety, Reg ulatory, and Notice s Canadian user s ICES-003 This digital ap paratus does not exceed the Class B limits for radi o noise emissions from dig ital apparatus as set out in th e radio interference regulations o f Industry Canada.
115 Eur opean user s European direct ives This Informat ion T echnology Equip ment has been tested and found to comply with the fol lowing European dir ectives: EMC Directive 89/3 36/EEC amending dire.
116 Safety, Reg ulatory, and Notice s Japanese use r s VC CI stat ement This equipment is in the Class B category (Information T echnology Equipment to be used in a residentia l area or an adjacent ar.
117 A ustralia and New Zealand use r s EMI s tate ment This device has been tested and fo und to comply with the limits for a Class B digital device, pursuant to the Austral ian/New Zealand standard AS/NZS 354 8 set out by the A ustralian Communicat ions Authority and Radio Spectrum Man agement Agency .
118 Safety, Reg ulatory, and Notice s Laser saf ety statement All Gateway systems equipped with CD and DVD drives comply wi th the appropriate safety standards, in cluding IEC 825.
119 Reference Groundi ng compo nent 1 Elect ric service equip ment 2 P ower service ground ing electrode system (NEC Ar t 250, P ar t H) 3G r o u n d c l a m p s 4 Groundi ng conduc tors (NEC Section .
120 Safety, Reg ulatory, and Notice s Notices Cop yright © 2000 Gate wa y , Inc. All Right s Reser ved 4545 T own Centr e Cour t San D iego , CA 92 121 USA All Right s Reser ved This publication is protected b y copyright and all rights are reser ved.
Specific ation s 121 A Specifications The following specifications are for the standard configuration; your system may contain optional equipmen t. All specifications are subject to change. Mid T ower case size 8.2 in. (20.828 cm) x 17.8 in. (45.212 cm) x 19 in.
122 Specific ation s System e n vironmen t Internal temp eratu re: 10 ° Ct o3 5 ° C Humi dity: 2 0% to 80% Altitude: -200 ft. to 10,000 ft. Shoc k/vib ratio n: 12g, 11ms half -sine; 2 to 200Hz, 0.25g si nus oidal CPU clear ance: >0.4 inch af ter installati on, top a nd sides Cer tification FCC Class B, UL, CUL, CE Mar k, VCCI, CB Scheme.
Index 123 Inde x A accessories, safety precautions 111 adapter cards, troubleshooting 97 adding 5.25-in ch drive 35 diskette drive 31 expa nsio n card 48 hard drive 41 addit ional info rmat ion, getti.
124 Index E emptying the recycl e bin 77 error messages 104 Exit menu, Setup utility 66 expa nsio n card adding 48 troubleshooting 97 F FAQ (freque ntly asked que stions), accessi ng vi FCC noti ce Am.
Index 125 cleani ng 88 mouse cleani ng 88 troubleshooting 100 O operating system, setup 13 P peripheral device s, troubleshooting 96 ports, locat ion of 4 POST (power-o n self-test) explained 13 power.
126 Index Security menu, Setup utility 66 setting up operating sy stem 13 safety precautions 109 Setup uti lity BIOS 65 menus 66 navigating through 66 shut-down procedures 14 soft-off, using 82 space,.
Index 127 BIOS 65 hard drive ma intenance 73 V video, troubleshoot ing 101 viruses, protecting against 78 W wak eup circ uitr y 82 Windows 95 setup 13 shut-down procedures 14 Windows 98 setup 13 shut-down procedures 14 Windows NT setup 13 shut-down procedures 14 05960.
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MAN US E1400 MT SYS GDE R0 02/00 E1400 Mid T ower S yst em Manual.
An important point after buying a device Gateway E1400 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Gateway E1400 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Gateway E1400 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Gateway E1400 you will learn all the available features of the product, as well as information on its operation. The information that you get Gateway E1400 will certainly help you make a decision on the purchase.
If you already are a holder of Gateway E1400, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Gateway E1400.
However, one of the most important roles played by the user manual is to help in solving problems with Gateway E1400. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Gateway E1400 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
