Instruction/ maintenance manual of the product 5860 Gateway
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Gateway iXtreme 5860 Service Guide PRINTED IN TAIWAN i.
Revision History Please refer to the table belo w for t he updates made on this service guide. ii Date Chapter Updates.
Copyright Copyright©2010 by Acer Incorporated. All rights re served. No part of this publication ma y be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any lan.
Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no repres entations or warranties, either e xpressed or implied, with respect to the contents hereof and specificall y disclaims any warrantie s of merchant ability or fitness for any particular purpose.
Conventions The following conventions are used in this manual: v SCREEN MESSAGES Denotes actual messages that appe ar on screen. NOTE Gives additional information related to the current topic. WARNING Alerts you to any physical risk or system damage that might result from doing or not doing specific actions.
Service Guide Coverage This Service Guide provides you with all technical in formation relating to the BASIC CONFIGURATION decided for Acer's "global" product offerin g. To bette r fit local market requirements and enhance produc t competitiveness, your regional office MAY ha ve deci ded to extend the functionality of a machine (e.
Table of Contents System Tour Features System Specification General System Features Block Diagram System Utilities CMOS Setup Utility Entering CMOS setup Navigating Through the Setup Utility Setup Uti.
Beep Codes Checkpoints BIOS Recovery Jumper and Connector Information M/B Placement Jumper Setting Setting Jumper FRU (Field Replaceable Unit) List IXTREMEM5860 Exploded Diagram IXTREMEM5860 FRU List .
System Tour Features Below is a brief summary of the computer’s many feature: Chapter1 NOTE: The features listed in this section is for your re ference only. T he exact configuration of the system depends on the model purchased. Chassis Specification - 2 external Number of 5.
2 Chapter1 - 250W/300W/500W in stable mode (Acer As sign System Power Unit) - Support 82+ PSU for EnergyStar 5.0 complaint - Design for H67 series ch ipset compatible system - Voltage design should be covered + 5V, +3.
Motherboard S pecification RoHS - Should be compliant with RoHS EuP - Should be compliant with EuP Lot6 Size - Max. 244mm x 244mm, MicroATX - Microsoft MDA 2010 compliant - HDMI 1.
- Intel HD graphic solution Meet Micr osoft V ista Premium gr aphic r equiremen t 1 HDMI port and 1 D ‐ sub port f or Consumer model Need t o measur e VGA f ollow A cer SOP On-Board Graphic .
- Contr oller: Realt ek 8111E Gigabit E thernet con troller Port: 1 x RJ45 r ear port fr om Gigabit Ethernet - Design Criteria: Should be w ork ed under 10/ 100/ 1000Mbs en vir onment Re served disable function on both har dwar e and BIO S side.
- Contr oller: Super I/O ITE 8772 - Monitor Functi ons: T empera ture: CPU/Sys tem Monitor S yst em Ambient T emp Monitor CPU T emp F an Speed: Monitor CPU f an speed Monitor S ys tem f an spped Vo l t a g e V core /+12V / +5V / +3.
- Rear I/O connectors ■ 1 PS/2 Keyboard port ■ 1 PS/2 Mouse port ■ 1 HDMI port (need certification) for cons umer models ■ 1 D-sub port ■ 6 USB ports ■ 1 RJ45 LAN port ■ 5.
Block Diagram 8 Chapter 1.
System Utilities CMOS Setup Utility Chapter 2 CMOS setup is a hard ware configur ation pr ogram built into the syst em ROM, called the complem entary metal- oxide semiconductor (CMOS) Setup Utilit y. Sinc e most systems are already properl y configured and optimized, there is no need to run this utilit y.
Entering CMOS setup 1. Turn on the server and the monitor. If the server is already turned on, close a ll open applications, then restart the server. 2. During POST, press Delete. If you fail to press Delete before POST is completed, you will need to restart the server.
Setup Utility Menus The Setup Main menu includes the follo wing main setup categories. Parameter Description Product Information This page shows the relevant information of the main board Standard CMO.
Product Information The Product Information menu displa ys basic informati on about the system. These entri es are for your reference only and ar e not user-configurable. 12 Chapter2 Parameter Description Processor Type Type of CPU installed on the system.
Standard CMOS Features . Chapter2 13 Parameter Description System Date Set the date following the weekday-month-day- year format. System Time Set the system time following the hour-minute-second format. Halt On Determines whether the system will stop for an error during the POST.
Advanced BIOS Feature . 14 Chapter2 Parameter Description Option Quick Boot Allows you to decrease the time it takes to boot the computer by shortening or skipping certain standard bootin g process. Enabled Disabled Quiet Boot When enabled, the BIOS splash screen d isplays during startup.
Advanced Chipset Features Chapter2 15 Parameter Description Option AMD Cool’n’ Quiet When enabled, this feature all ows the OS to reduce power consumption. When disabled, the s ystem oper ates at maximum CPU speed. Enabled Disabled AMD-V Enables or disables the Virtualization T echnology (VT) availability.
Integrated Peripherals 16 Chapter2 Parameter Description Option Onboard SATA Controller Enables or di sables th e onboard SATA controller. Enabled Disabled Onboard SATA Mode Select an operat ing mo de for the onboard SATA. RAID Native IDE Onboard USB Controller Enables or di sables the onboard USB contr oller.
Power Management Setup Chapter2 17 Parameter Description Option ACPI Suspend Mode Select an ACPI state. S3 (STR) S1 (POS) Deep power off mode Select the Deep power off Mode Enabled Disabled Power On b.
PC Health Status 18 Chapter2 Parameter Description Option system Shutdown Temperature Select the system S hutdown Temperature Enabled Disabled CPU Shutdown Temperature Select the system S hutdown Temperature Enabled Disabled Smart FAN Enables or disables the smart system fan control function.
Frequency/Voltage Control Chapter2 . 19 Parameter Description Option Spread Spectrum Enables or disables the reduction of the mai nboard’s EMI. Note: Remember to disable the Spread Spec trum feature if you are overclocking. A slight jitter can introduce a temporary boost in clock speed causing the overclocke d processor to lock up.
BIOS Security Features . 20 Setting a supervisor pass word 1. Use the up/down arrow keys to select Ch ange Supervisor Password menu then press Enter . A password box will appear. 2. Type a password then press Enter . The password may consist up to six alpha numeric characters (A-Z,a-z,0-9) 3.
Load Default Settings The Load Default Settings menu allo ws you to load the def ault settings for all BIOS setup parameters. Setup defaults are quite demanding in terms of resources c ons umption.
Save & Exit Setup The Save & Exit Setup menu allo ws you to sa ve changes made and clos e the Setup Utility. 22 Chapter2.
Exit Without Saving The Exit Without Saving menu allo ws you to di scard changes made and close the Setu p Utility. Chapter2 23.
System Disassembly and Assembly Chapter 3 This chapter contains step-by-step procedures on ho w to disassemble and assembl y the desktop computer for maintenance and troubles hooting.
Pre-disassembly Procedure Before proceeding with the di sassembly pr ocedure, perfor m the steps listed below: 1. Turn off the system and all the peripherals c onnected to it. 2. Unplug the power cord from the power outlets. 3. Unplug the power cord from the system.
Removing the Side Panel a. Loose screw x 2.(5±0.5 Kgf.cm) b. Remove left side panel and take out it. Chapter3 26.
Removing the Front Bezel a. Release the front bezel retention tabs from the chassis interior. b. Pull the bezel away from the chassis. 27 Chapter3.
Removing the Top Bezel a. Pull the T op Bezel away from the Chassis. . b. Release the top bezel retention tabs from the chassis interi or. Chapter3 28 b a.
29 Removing the VGA Card a. Releasing cover slot. b. Remove the scre w that secures the card to the chassis. Chapter3.
c. Gentl y pull the card to remove it from the main board (PCI-E x16). Chapter3 30.
Removing the TV Card a. Remove the screw that secure s the card to the chassis. b. Gently pull the card to remove it from the main board (PCI-E x1). 31 Chapter3.
Removing the System Fan a. Removing the four screws that secure s the system fan to the chassis. b. Take out the system fan from the chassis. Chapter3 32.
Removing the Power Supply a. Disconnect the 4-pin and 24-p in power supply cables from the main board. b. Remove the screw that secures the power supply to the chassis.
c. Lift the power supply module out of the chassi s. Chapter3 34.
Removing the Optical Drive a. Remove the two screws that secure the main board to the chassis.. 35 Chapter3.
Removing the Hard Disk Drive a. Release the two screws that secure the HDD bracket to the chassis. b. Remove the two screws that secure HDD to the HDD bracket.
Removing the Main board a. Disconnect the cable from the main board . b. Remove the seven screws that secure the main board to the chass is. 37 Chapter3 Audio SPDIF/ USB TOP USB Card Reader Front USB .
c. Punching in IO Shield then you can remov e it. . 3 8 Chapte r 3.
Removing the Light Board Module and LED Cable a. Release LED cable from the chassis int erior. b. Remove the two screws that secure the light board to the chassis.
Removing the Card Reader and LED Cable Assembly a. Remove the two screws that secure the bracket to the chassis. b. Remove the card reader away from chassis.
Removing the Front I/O Module a. Remove the screws that secure the bracket to the chassis. 41 Chapter3.
c b Removing the Top USB Module a. Remove the two screws that secure the bracket to the chassis. b. Remove the t wo screws that secure the USB board to the bracket.
d. Disconnet the USB cable a way from USB board. 43 Chapter3.
Disassembly Procedure Assembly the Top USB Module a. Connet the USB cable to USB board. b. Assembly the USB board with bracket. c. Assembly the two screws that secure the USB board to the bracket.
d. Put top USB module into the top side of chassis and fix t wo screws. 45 Chapter3.
Assembly the Front I/O Module a. Put front I/O module into the top side of chassis and fix 1 scre w. Chapter3 46.
Assembly the Card Reader and LED Cable Assembly a. Put card reader module into the front side of chassis and A1 hook to A2 holes / B1 hook to B2 holes.
Assembly the Light Board Module and LED Cable a. Put Light boar d to Light board bracket along the arrow. . b. Fix 2 screws. Chapter3 48.
49 c. Put Light board module into the top side of chassis d. Fix 2 screws. e. Add the LED cable Chapter3 c.
Assembly the Main Board a. Put Real I /O shielding to chassis. b. Fix 8 screws in chassis. Chapter3 50.
Assembly the Hard Disk Drive a. Put HDD in the cage along the arro w. b. Fix screws x4 (5 ± 0.5 Kgf.cm) on the cage. c. Push HDD bracket along the arro w and fix 1 screw.
Assembly the Optical Drive a. Push ODD along the arrow and fix scr ews x2 on the chassis. Chapter3 52.
Assembly the Power Supply a. Disconnect the 4-pin and 24-p in power supply cables from the main board. b. Remove the screw that secures the power supply to the chassis.
Assembly the system Fan a. Put System fan into chassis b. Fix 4 screws. Chapter3 54.
Assembly the TV Card a. Remove cover slot lock and PCI slot 1 、 3. b. Plug-in TV tuner card to PCI-E x1 c. Fix 1 screw. . 55 Chapter3.
Assembly the VGA Card a. Plug-in VGA card to PCI-E x16. b. Fix 1 screw. Chapter3 56.
Assembly the Top Bezel a. Put back the top bezel along the arrow . b. Push back the top bezel to chassis. 57 Chapter3.
Assembly the Front Bezel a. Put back front bezel hook 1,2,3. b. Push the front bezel to chassis. Chapter 3 5 8.
Assembly the Side Panel a. Recover left side panel. b. Fix 2 screws. 59 Chapter 3.
System Trouble shooting This chapter provides instructions on ho w to trouble shoot system hardware problems. Hardware Diagnostic Procedure Chapter 4 IMPORTANT: The diagnostic tests described in this chapter are on ly intended to test Acer products.
System Check Procedures Power System Check If the system will power on, skip this sectio n. Refer to System External Inspection. If the system will not power on, do the following: • Check if the power cable is properly conn ected to the system and AC source.
Beep Codes Beep codes are used by the BIOS to indicate a serious or fatal error to the end user. Beep codes ar e used when an error occurs before the system vide o has be en initialized. Beep codes will be generated by the system board speaker, commonly referred to as the PC speaker.
Checkpoints A checkpoint is either a byte or word value output to I/O port 80h. The BIOS out puts checkpoints throughout bootblock and Power-On Self Test (POST ) to indicate t he task the system is currently executing.
Chapter4 64 Checkpoint Description DA Restore CPUI D value back into register. Give control to BIOS POST (ExecutePOSTKernel).See P OST Code Che ckpoi nts section of document for more information. DC S ystem is waking from ACPI S3 state. E1-E8 ECEE OEM memory detection/configuration error.
Bootblock Recovery Code Checkpoints The Bootblock recovery code gets control when the BIOS determines that a BIOS recovery needs to occur because the user has forced the updat e or the BIOS checksum is corrupt. The follo wing table describes the type of checkpoints that may occur during th e Bootblock recovery portion of the BIOS.
BIOS Recovery 1. Put the BIOS.ROM (like P01-A0) to a bootable USB me mory key (Disk on Key,DOK). 2. Install the DOK to the system 3. Press power button to boot the system. 4. The BIOS recovery function will be exec uted. (you will head a lon g beep and one short beep) 5.
Jumper Information M/B Placement Chapter5 Chapter 5 67.
68 Chapter5 No. Label Description No. Label Description 1 CPU socket AM3 socket for CPU 2 DIMM DDRIII DIMM slot 3 ATXPOWER M/B Main Po wer connector 4 ATX CPU CPU Power connector 5 CPU F an CPU Fan he.
Jumper Setting The section explains how to set jumper for correct configur ation of the main board. Setting Jumper Use the mother board jumpers to set system configurati on optio ns. Jumpers with more Than one pin ar e numbered. When setting the jumpers, ensure that the ju mper caps are Placed on the correct pins.
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The following illustration sho ws the location of the motherboar d jumpers. Pin 1 is labele d. 70 Chapter5 Jumper Type Description Setting(default) CLR_CMOS1 3-pin CLEAR CMOS 1-2 ： NORMAL 2-3 ： CLEAR Before clearing th e CMOS,make sure toturn the system off.
FRU (Field Replaceable Unit) List Chapter 6 This chapter offers the FRU (Field Replac eable Unit ) list in global configur ation of the IXTREMEM5860 desktop computer. Refer to this chapter whenever or dering the parts to repair or for RMA (Return Merchandise Authorization).
DX4380(G) Exploded Diagram NOTE: This section will be updated when more information becomes available. Chapter6 72.
Item Description Q'ty Remark 1 Side Cover Right 1 Part 2 MB Plate 1 Part 3 HDD Cage 1 Part 4 ODD Cage 1 Part 5 Main Chassis 1 Part 6 FDD EMI Cover 1 Part 7 Logo Light Base 1 Part 8 Front Bezel Tr.
ixtremeM5860 FRU List Chapter6 74 Category Description Number Main board SKU1: Baseline MB.GBL01.001 Chassis Chassis MicroA TX HM100C with front+top USB port for P5_30L (PB) Bezel w/o 3.5" HDD carrier HS.13100.16 2 Chassis MicroA TX HM100D with front+top USB port for P5_30L (PB) Bezel w/o 3.
Category Description Number Memory M37 8B287 3FHS ‐ CH9 LF 128*8 46 nm KN.1GB0B.036 M378B567 3FH0 ‐ CH9 LF 128*8 46nm KN.2GB0B.029 M37 8B52 73DH0 ‐ CH9 4GB KN.4GB0B.014 ACR128X64D3U1333C9 LF 128*8 0.0 7um KN.1GB07.00 2 ACR256X64D3 U1333C9 LF 128*8 0.
Category Description Number BD Writer ODD HLDS BD RW HH 6X BH30N Black Bezel SAT A HF +Win7 KU.0060D.004 ODD PLDS BD RW HH DL 6X DH-6B2SH LF+HF Black Bezel SATA (Win7+HF) KU.0060F.001 VGA 288-7E160-A00AC HD6750 1GB GDDR 5 (128BITS) SAMSUNG DVI HDMI DP W/A TX BKT ROHS VG.
Category Description Number Speaker Neosonica mini speaker USB black ;meet W in7 SP.1060 0.032 USB keyboard Keyboard LITE-ON SK-9020 USB 104KS Black US KB.USB0B.283 Keyboard LITE-ON SK-9020 USB 105KS Black UK KB.USB0B.284 Keyboard LITE-ON SK-9020 USB 105KS Black Span ish Latin KB.
An important point after buying a device Gateway 5860 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Gateway 5860 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Gateway 5860 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Gateway 5860 you will learn all the available features of the product, as well as information on its operation. The information that you get Gateway 5860 will certainly help you make a decision on the purchase.
If you already are a holder of Gateway 5860, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Gateway 5860.
However, one of the most important roles played by the user manual is to help in solving problems with Gateway 5860. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Gateway 5860 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
