Instruction/ maintenance manual of the product IP 800 Freedom9
Go to page of 79
freeV iew IP 800 Eight Port KVM over IP SWITCH USER’S MANUAL Rev 1.2 P/N: KVM-08IA.
Copyright and T rademark Information This document contains propriet ary information that is protected by copyright. All rights reserved. No part of this document may be photocopied, reproduced, or translated into another language without express prior to written consent of freedom9 inc.
freeVie w IP 800 User ’ s Manual T ABLE OF CONTENTS 1 QUICK INST ALLA TION GUIDE....................................................................................................... .... 6 1.1 I NTRODUCTION ........................................
freeVie w IP 800 User ’ s Manual 2 5.9 T HE R EMOTE C ONSOLE ................................................................................................................ 35 5.10 M AIN W INDOW .....................................................
freeVie w IP 800 User ’ s Manual LIST OF FIGURES Figure 1-1: KVM Setup Program .................................................................................................. ................. 7 Figure 1-2: Remo te Console .......................
freeVie w IP 800 User ’ s Manual 4 Figure 6-13: Cert ificate Settings .............................................................................................. ................... 58 Figure 6-14: SSL Ce rtificate Upload ........................
freeVie w IP 800 User ’ s Manual LIST OF T ABLES T able 1-1: Defaul t Network Settings ............................................................................................ .................. 6 T able 2-1: Host System Fail ures and Detect ion Methods .
freeVie w IP 800 User ’ s Manual 6 1 Quick Inst allation Guide 1.1 Introduction The freeView IP 800 redirects local keyboard, mouse and video data to a remote administration console. All data is transmitted via IP . The freeV iew IP 800 can also be used in a multi administrator and multi server environment.
freeVie w IP 800 User ’ s Manual the unit has been connected to the network and powered on. T o change the network settings of the device: 1. Open Windows Explorer and browse to the CD drive. 2. Double-click the file KVMSetup.exe. 3. A screen similar to Figure 1-1 will be displayed.
freeVie w IP 800 User ’ s Manual 8 It is recommended that the default password be changed immediately to prevent unauthorized access to the device. 1.6 Remote Console The Remote Console is the redirected screen, keyboard and mouse of th e remote host system to which the freeV iew IP 800 is connected.
freeVie w IP 800 User ’ s Manual 2 Introduction Thank you for purchasing the freeView IP 800. The freeView IP 800 saves money , time, space, equipment and power . The freeView IP 800 defines a new class of remote KVM access devices; it combines digital remote KVM access via IP networks with comprehensive and integrated system management.
freeVie w IP 800 User ’ s Manual 10 B. Power cable det ached, power supply failure 28% C. CPU, Controller , main board failure 10% D. CPU fan failure 8% E. RAM failure 4% Using the freeV iew IP 800, administrators can determine which kind of hardware failure has occurred (See table 2-1).
freeVie w IP 800 User ’ s Manual • Daisy chain bank is automatically detected, no need for a DIP switch • Manage servers around the world • KVM (keyboard, video, mouse) access ov er IP and ana.
freeVie w IP 800 User ’ s Manual 12 2.5 T echnical Specifications Model No. freeView IP 800 switch PC Port 8 Console Port 1 PC Port Connector (All Female T ypes) VGA HDDB 15-pin(shared with PS/2 key.
freeVie w IP 800 User ’ s Manual 2.6 System Requirements Model No. freeView IP 800 switch Local console side One VGA Monitor One Keyboard One Mouse Network side 10/100Mbps Ethernet or Modem Remote Console side One comput er Computer side 8 PCs with 8 3-in-one cables (One HDDB 15-pin male to one HDDB 15-pin and two Mini Din 6-pin PS/2 cables) 2.
freeVie w IP 800 User ’ s Manual 14 2.8 Product Details 8 port Rack Mount PS/2 IP-KVM switch:.
freeVie w IP 800 User ’ s Manual 3 Hardware Inst allation 3.1 Operation Overview Figure 3-1 shows an example of how to connect the freeView IP 800 KVM switch to its host, to peripheral devices, to the power source and to the local area network.
freeVie w IP 800 User ’ s Manual 16 Step 2 Find a convenient place to put the unit. Its 19” rack mount form factor makes it ideal for mounting on a 19” rack.
freeVie w IP 800 User ’ s Manual procedure for each computer . Step 7 Double-check all of the connections. Y ou can check the color of keyboard and mouse connectors to make sure the keyboard and mouse cables go to the correct port s. Step 8 Repeat steps 6 and 7 for the remainder of the co mputers.
freeVie w IP 800 User ’ s Manual 18 Using a 10 Mbp s Connection For 10BASE-T Ethernet networks, the Ethernet adapter uses Category 3, 4, 5 or 6 UTP cable. T o establish a 10 Mbps connection, the cable must be connected to a 10BASE-T hub. • Make sure that the cable is wired appropriately for a standard 10BASE-T adapter .
freeVie w IP 800 User ’ s Manual 4 Configuration 4.1 Initial Configuration The freeVie w IP 800 is shipped with the network configuration listed in T able 4-1 .
freeVie w IP 800 User ’ s Manual 20 Figure 4-1: freeView IP 800 Setup Tool On the upper left corner , the MAC address(es) of all freeView IP 800 switches are displayed. T o rescan for devices, click “Refresh Devices”. 1. Select the MAC address of the unit to be configured from the dropdown list.
freeVie w IP 800 User ’ s Manual Parity No S top bits 1 Flow Control None Table 4-2: Serial Line Settings 1. Power off the unit. 2. Power on the unit and immediately press the <Esc> key . 3. After the boot up sequence is completed, a “=>” prompt will appear .
freeVie w IP 800 User ’ s Manual 22 4.5.2 Remote Mouse Settings A common problem with KVM devices is the synchronization between the local and remote mouse cursors. The freeV iew IP 800 addresses this proble m with an intelligent synchronization algorithm.
freeVie w IP 800 User ’ s Manual 4.5.4 Host System Mouse Settings The host's operating system knows various settings from the mouse driver . Note: The following limitations do not apply if the Mouse T ype is set to USB and “MS Windows 000 and newer”.
freeVie w IP 800 User ’ s Manual 24 MS Windows 2000/2003 (Professional and Server), XP It is recommended to use the USB mouse option. Choose USB without Mouse Sync. For a PS/2 mouse choose Auto Mouse S peed. For XP disable the “enhance pointer precision” option in the Control Panel.
freeVie w IP 800 User ’ s Manual 5 Usage 5.1 Prerequisites The freeVie w IP 800 features an embedded operating syst em and applications offering a variety of standardized interfaces. This chapter will describe both these interfaces, and how to use them in detail.
freeVie w IP 800 User ’ s Manual 26 browser to a st ate of the art encryption scheme. Figure 5-1 shows the dialog box pr esented by the Internet Explorer 6.0. Figure 5-1: Encryption Key Length in Internet Explorer Newer web browsers support strong encryption by default.
freeVie w IP 800 User ’ s Manual • 7-Segment BANK LED Indication When you would like to view the next bank KVM switch, please press the “BANK“ push button cyclically until you reach the destination bank. The bank LED will be changed from bank 1 to the maximum daisy chain level and then press cycle back to bank 1.
freeVie w IP 800 User ’ s Manual 28 + + = P r e v i o u s B a n k Scroll Page Scroll Lock Lock Up + + = N e x t B a n k Page Scroll Lock Scroll Lock Down T o select PC port: + + + = Selected bank an.
freeVie w IP 800 User ’ s Manual + + = O S D s e t t i n g b a c k t o f a c t o r y d e f a u l t v a l u e . ( Note: This does not affect the p assword) + + = S e a r c h t h e s a m e P C n a m e Scroll Lock Scroll Lock Scroll Lock Scroll Lock + + = On Screen Display Menu R F SP ACE BAR Scroll Lock Scroll Lock 5.
freeVie w IP 800 User ’ s Manual 30 Table 5-1: Daisy Chain Connection 5.6 Hot Plug The freeVie w IP 800 supports a “Hot Plug“ function for easy addition or r emoval of PCs.
freeVie w IP 800 User ’ s Manual 5.7 On Screen Display Operation The On Screen Display (OSD) menu can be opened by pressing the hot key combination (<Scroll Lock> + <Scroll Lock> + <S pacebar>). The following window will be displayed on your monitor .
freeVie w IP 800 User ’ s Manual 32 CONSOLE ON/OFF , etc. • “OSD: 10 SEC” is the a mount of time the syst em name will be displayed on the monitor after the computer is selected. This value can be set from 05 sec to 99 sec. The factory default value is 10 sec.
freeVie w IP 800 User ’ s Manual entered once to access the console, this value will be set to “CONSOLE ON”. Remember to set it to “CONSOLE OFF” again if you want to lock it after closing th e console. Also, if the current CONSOLE is ON state and you reset KVM switch, the CONSOLE will set the ON state back t o OFF state.
freeVie w IP 800 User ’ s Manual 34 Figure 5-2: Login Screen The device has a built-in super user that has fu ll access to the device. The default username and password for the super user are show i.
freeVie w IP 800 User ’ s Manual Figure 5-3: Main Page Return to the main p age of the freeView IP 800. Show the remote console. Log out of the web interface. Table 5-3: Web Interface Icons 5.8.2 Logging Out T o log out of the web interface, click the Logout button on the main window .
freeVie w IP 800 User ’ s Manual 36 connected to the freeV iew IP 800. Figure 5-4: Remote Console The Remote Console window is a Java Applet that establishes it s own connection to the freeView IP 800. The protocol used by the Remote Console is RFB (Remote Frame Buffer Protocol).
freeVie w IP 800 User ’ s Manual However , the Remote Console window can be resized manually in the local window system the same way as other applications. Note: The Remote Console window must be selected in the local operating system in order for mouse and keyboard input to be sent to the remote host.
freeVie w IP 800 User ’ s Manual 38 Options This button opens the Options menu Figure 5-6: Remote Console Options Menu A short description of the options follows. Monitor Only T oggles Monitor Only mode on and off. If Monitor On ly is enabled, remote console interaction is disabled and only monitoring is possible.
freeVie w IP 800 User ’ s Manual mouse and the keyboard; however the scaling algorithm may distort some items on the display . Figure 5-8: Remote Console Options Menu – Scaling Mouse Handling The submenu for mouse handling offers two options for synchronizing the local and the remote mouse pointer .
freeVie w IP 800 User ’ s Manual 40 Figure 5-9: Remote Console Options Menu – Local Cursor Video Settings This option opens a p anel for changing the video settings for the freeV i ew IP 800.
freeVie w IP 800 User ’ s Manual Video Settings Through The Remote Console Figure 5-10: Video Settings Panel Brightness: Controls the brightness of the picture. Contrast: Controls the contrast of the picture. Clock: Defines the horizontal frequency for a video line and depends on the video mode.
freeVie w IP 800 User ’ s Manual 42 Sof t Keyboard Figure 5-11: Soft Keyboard • Show Opens the Soft-Keyboard screen ( Figure 5-1 1). The Soft-Keyboard is necessary in the case where the host system uses a completely different language and country mapping from the administration machine.
freeVie w IP 800 User ’ s Manual typical example is a German loca lized system that uses an US-English keyboard mapping. In this case the Local Keyboard will need to be changed to the correct sett ing manually . • Hotkeys Opens a list of defined hotkeys.
freeVie w IP 800 User ’ s Manual 44 are accessing the remote console simult aneously . The default color depth is 16 Bit (65536 colors). The other color depths are intended for slower network connections since they require less bandwidth. Therefore compression level 0 (no compression) uses only 16 Bit color depth.
freeVie w IP 800 User ’ s Manual 6 Menu Options 6.1 Remote Control The Remote Control menu allows the user to access the host system via web interface or T elnet.
freeVie w IP 800 User ’ s Manual 46 (or a similar emulation), it is possible to perform a conso le redirection as long as the host machine is using a text based operating system (e.g. Unix). Connecting to the freeView IP 800 requires a telnet client on the local machine.
freeVie w IP 800 User ’ s Manual 6.2.1 Change Password Figure 6-3: Set Password To change the current user’s password, enter the new password in the upper entry field. Retype the password in the filed below. Click “Apply” to submit the changes.
freeVie w IP 800 User ’ s Manual 48 6.2.2 Users And Groups Figure 6-4: Set User The freeView IP 800 comes with 2 pre-configured user accounts that have fixed permissions. The account “super” has all possible rights to configure the device and use all of the functions available.
freeVie w IP 800 User ’ s Manual 6.3.1 User Console The settings for the User Consoler are user s pecific. Meaning the super user can customize these settings for each user separa tely. Changing the settings for one user does not affect the settings for the other users.
freeVie w IP 800 User ’ s Manual 50 when multiple users are accessing the remote console simult aneously . The default color depth is 16 Bit (65536 colors). The other color depths are intended for slower network connections since they require less bandwid th.
freeVie w IP 800 User ’ s Manual Miscellaneous Remote Console Settings: • Start in Monitor Mode: Sets the initial value for the monitor mode. By default the monitor mode is off. If this featur e is turned on, the Remote Console window will start in read only mode.
freeVie w IP 800 User ’ s Manual 52 6.3.2 Keyboard/Mouse Figure 6-7: Keyboard and Mouse Settings Host Interface: Sets which interface the mo use is connected to. The choices are “Auto” for automatic detection, “USB” for a USB mouse, and “PS/2” for a PS/2 mouse.
freeVie w IP 800 User ’ s Manual newer” for MS Windows 2000 or Windows XP , or “O ther Operating Systems” for MS Windows NT , Linux, or OS X. In “MS Windows 2000 or newer” mode the remote mouse is always synchronized with the local mouse.
freeVie w IP 800 User ’ s Manual 54 6.4 Device Set tings The Device Settings menu allows the user to configure the freeView IP 800 itself. 6.4.1 Network The Network Settings panel as shown in Figure 6- 9 allows network related p arameters to be changed.
freeVie w IP 800 User ’ s Manual Secondary DNS server IP Address: IP address of the secondary Domain Name Server . It will be used if the Primary DNS Server cannot be contacted. Remote Console and HTTPS port: Port number which the device’s Remote Console serve r and HTTPS server are listening on.
freeVie w IP 800 User ’ s Manual 56 Figure 6-11: Dynamic DNS Scenario The freeView IP 800 is reachable from the internet via the IP address of the DSL router, which is dynamically assigned by the service provider.
freeVie w IP 800 User ’ s Manual Username: The username provided by the Dynamic DNS Server . S paces are not allowed in the username. Password: The p assword provided by the Dynamic DNS Server . Check time: The time which the device registers it self with the Dynamic DNS server .
freeVie w IP 800 User ’ s Manual 58 6.4.4 Certificate Figure 6-13: Certificate Settings The freeView IP 800 uses the Secure Socket Layer (SSL) protocol for any encrypted network traffic between itself and a connecte d client. During the connection establishment, the device has to expose its identity to a client using a cryptographic cert ificate.
freeVie w IP 800 User ’ s Manual • Upload the certificate to the freeV iew IP 800 using the “Upload” button as shown in Figure 6-14. Figure 6-14: SSL Certificate Upload After completing these three steps, the freeView IP 800 will have its own certificate that is used for identifying the card to its clients.
freeVie w IP 800 User ’ s Manual 60 password is 4 characters. Confirm Challenge Password: Confirmation of the Challenge Password Email: The email address of a cont act person that is responsible for the unit and it s security . Key length: This is the length of the generated key in bits.
freeVie w IP 800 User ’ s Manual The Modem Settings panel sets the parameters used by the client to connect to the device. An explanation of the parameters is included below. • Serial line speed: The speed the freeV iew IP 800 uses to communicate with the modem.
freeVie w IP 800 User ’ s Manual 62 6.4.6 Date And Time Figure 6-16: Date and Time This page allows the user to set the internal real-time clock of the freeV iew IP 800 switch can be set up ( Figure 6- 16). The time can be set manually or using an NTP (Network T ime Protocol) server .
freeVie w IP 800 User ’ s Manual 6.4.7 Event Log Figure 6-17: Event Log Important events such as a login failure or a firmware update are logged to a selection of logging destinations (see Figure 6-17). Each of these ev ents belongs to an event group, which can be selected separately.
freeVie w IP 800 User ’ s Manual 64 Note: Unlike the internal log file, the size of the NFS log file is not limited by the device. Every log event will be appended to the end of the file so it will grow continuously . Remember to clean out old log entries from the file regularly .
freeVie w IP 800 User ’ s Manual 6.5 Maintenance 6.5.1 Device Information Figure 6-18: Device Information Board Summary This section contains a summary with various information about the IP-KVM and its current firmware and allows you to reset the card.
freeVie w IP 800 User ’ s Manual 66 Connected Users This section shows which users are connected t o the device. The user ’s name, IP address, and current status are displayed. The letters “RC” beside a user’s name means that the Remote Console is open.
freeVie w IP 800 User ’ s Manual 6.5.2 Event log Figure 6-20: Event Log List Figure 6- 20 shows the log list including event s that are logged by the freeView IP 800.
freeVie w IP 800 User ’ s Manual 68 6.5.3 Update Firmware Figure 6-21: Update Firmware The freeView IP 800 is a complete standalone device. The software that runs on the device is called the firmware. The firmware of the freeView IP 800 can be updated remotely in order to add new functionality or special features.
freeVie w IP 800 User ’ s Manual • Once the firmware file has been uploaded, it is checked to see if it is a valid firmware file and whether there were any transmission errors. In the case of an error , the Upload Firmware function will be aborted.
freeVie w IP 800 User ’ s Manual 70 administration console and to the Remote Console. The whole process will take about half a minute. Resetting sub devices (e.g. video engine) will take only a few seconds a nd does not result in closing connections.
freeVie w IP 800 User ’ s Manual 7 T roubleshooting • Ensure that all cables are well se ated. Label all of the cables with the number for each respective computer to avoid confusion. • The recommended maximum KVM cable length is 5 meters (16 ft), a longer cable may result in ghosting and degradation.
freeVie w IP 800 User ’ s Manual 72 details. Q 007: The web interface of the device looks abnormal. A 007: Ensure the web browser cache settings are correct. Particularly , check that the cache settings are not set to ”Never check for newer p ages”.
freeVie w IP 800 User ’ s Manual 7.1 Certificates FCC This equipment has been tested and found to comply with Part 15 of the FCC Rules. Operation is subject to the following two conditio ns: (1) This device may not cause harmful interference (2) This device must accept any interference re ceived.
A. Pin Assignments A.1 VGA HD-15 A.2 RJ 45 Connector Ethernet A.3 RJ 45 Connector ISDN Same as above. A.4 Serial SUB-D 9 Connector 1 74.
freeVie w IP 800 User ’s Manual A.5 KVM 15 pin connector B. Key Codes Table B-1 shows the key codes used to defines keystrokes or hotkeys for several functions. Not e that these key codes do not represent necessarily key characters that ar e used on international keyboards.
Figure B-1: English (US) Keyboard Lay out Keys and Aliases 0 – 9 A - Z ~, TILDE -, MINUS =, EQUALS ; ’ <, LESS , . /, SLASH BACK SPACE TAB [ ] ENTER CAPS LOCK , BACK SLASH LSHIFT, SHIFT RCTRL R.
freeVie w IP 800 User ’s Manual C. Video Modes T able C-1 lists the video modes supported by the freeV iew IP 800. Do not use custom video settings besides that are not listed in the following table. Otherwise the freeV iew IP 800 may not be able to detect them.
An important point after buying a device Freedom9 IP 800 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Freedom9 IP 800 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Freedom9 IP 800 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Freedom9 IP 800 you will learn all the available features of the product, as well as information on its operation. The information that you get Freedom9 IP 800 will certainly help you make a decision on the purchase.
If you already are a holder of Freedom9 IP 800, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Freedom9 IP 800.
However, one of the most important roles played by the user manual is to help in solving problems with Freedom9 IP 800. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Freedom9 IP 800 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
