Instruction/ maintenance manual of the product FSG-3 Freecom Technologies
Go to page of 84
Rev. 536 FREECOM FSG-3 STORAGE GATEWAY FREECOM FSG-3 STORAGE GATEWAY FREECOM FSG-3 STORAGE GATEWAY FREECOM FSG-3 STORAGE GATEWAY FREECOM FSG-3 STORAGE GATEWAY FREECOM FSG-3 STORAGE GATEWAY FREECOM FSG.
Freecom FSG-3 Storage Gateway GB 2 © 2005 Freecom Technologies Warning ! All rights reserved. The products named in this manual are only used for identifi- cation purposes and may be trademarks or registered trademarks of the respective companies. This device was designed for home or office use.
GB 3 Table of Contents User manual General Information .......................................................................................... page 4 Precautionary measures ...........................................................................
Freecom FSG-3 Storage Gateway GB 4 General Information Contents of the box Please check the contents of the box; the following items should be included: • Freecom FSG-3 drive • Power adapter • N.
GB 5 Related Publications There is a lot of information available on the internet that can help you achieve what you want. In this document, you may be directed to various RFC documents for further information.
Freecom FSG-3 Storage Gateway GB 6 System Requirements The following hardware and software requirements must be fulfilled to ensure trouble-free operation.
GB 7 Precautionary measures Precautionary measures To ensure that your Freecom FSG-3 functions properly, please take note of the following precautions.
Freecom FSG-3 Storage Gateway GB 1 8 Chapter 1: Getting to know your FSG-3 This chapter describes the lights and mechanical layout of the FSG-3. 1.1 FSG-3 connectors, LEDs and buttons The FSG-3 Front panel The front panel consists of: 1. Power on 2. Power on LED 3.
GB 1 9 The FSG-3 Back panel The back panel consists of: 1. WLAN antenna connector 2. Fan inlet 3. 12 V DC power jack 4. eSATA connector 5. Hardware reset button 6. WAN port 7. LAN ports 1, 2 and 3 8. USB host port type A back 1 9. USB host port type A back 2 10.
Freecom FSG-3 Storage Gateway GB 1 10 1.3 LED configuration Booting Redboot: Power LED on Linux boot: Power LED blinking Linux finished booting: Power LED OFF / EL Ring ON 1.
GB 1 11 WLAN LED (For WLAN versions) Steady blue: Link is active OFF: Inactive 1.5 Back Panel LEDs Green LAN LED: (LAN 1,2,3) Steady green: Link is active Erratic flashing: Transmit or receive data OF.
Freecom FSG-3 Storage Gateway GB 2 12 Chapter 2: Before you begin This chapter describes how to prepare your computer network to connect to the FSG-3 and to the internet.
GB 2 13 Before you begin You must have an Ethernet adapter (NIC), the TCP/IP protocol and the Client for Microsoft Networks installed. You do not have to remove any other network components shown in the Network components window. To install an Ethernet adapter (NIC): a.
Freecom FSG-3 Storage Gateway GB 2 14 6. If any gateways are shown, remove them. 7. Click OK. 8. Restart the PC. Repeat steps 2 through 8 for each computer on your network. 2.2.3 Selecting Internet Access Method 1. On the Windows taskbar, click the Start button, point to Settings, and then click Control Panel.
GB 2 15 Before you begin 2.3.1 Installing or Verifying Windows Networking Components You must have an Ethernet adapter (NIC), the TCP/IP protocol and the Client for Microsoft Networks installed. You do not have to remove any other network components shown in the Network components window.
Freecom FSG-3 Storage Gateway GB 2 16 2.4 MacOS 8.6 or 9.x Beginning with Macintosh Operating System 7, TCP/IP is already installed on the Macintosh. On each networked Macintosh, you will need to configure TCP/IP to use DHCP. 1. From the Apple menu, select Control Panels, then TCP/IP.
GB 2 17 Before you begin 2.5.1 Verifying TCP/IP Properties (Macintosh) After your Macintosh is configured and has rebooted, you can check the TCP/IP configuration by returning to the TCP/IP Control Panel. From the Apple menu, select Control Panels, then TCP/IP.
Freecom FSG-3 Storage Gateway GB 2 18 2.7 Internet configuration information For a single-user Internet account, your ISP supplies TCP/IP configuration infor- mation (such as IP address, subnet mask and default gateway) and VPI and VCI multiplexing information.
GB 2 19 Before you begin If any of these items are dynamically supplied by the ISP, your gateway automatically acquires them. If an ISP technician configured your computer during the installation of t.
Freecom FSG-3 Storage Gateway GB 2 20 2.7.4 Obtaining ISP Configuration Information (Macintosh) If you were using your computer directly attached to your modem to access the internet, you may need to collect configuration information from your compu- ter so that you can use this information when you configure the FSG-3.
GB 3 21 Chapter 3: How to Install 3.1 Hardware Installation Setup of the FSG-3 is performed using the following steps: 1. Plug the FSG’s power cord into a power outlet.
Freecom FSG-3 Storage Gateway GB 4 22 Chapter 4: Freecom Storage Gateway Assistant Please make sure you have you have setup your network as described in the "Before you begin" chapter. The Freecom Storage Gateway Assistant helps you to find any FSG-3 in your network.
GB 4 23 The default password and login for the FSG-3 is "admin". With the Freecom Storage Gateway Assistant you can: 4.2.1 Configure basic settings of your Freecom Storage Gateway Assign IP address, subnet mask, FSG-3 device name and workgroup name.
Freecom FSG-3 Storage Gateway GB 4 24 4.2.4 Add a new printer A USB printer connected to the FSG-3 will be configured on the PC connected to FSG-3. Attention: Each PC must be configured separately to get printer access! 4.
GB 4 25 Note: After recovery, all user data is still available on the FSG-3. To avoid problems, the administrator should backup all user data and format the hard disk. If an old configuration file was saved before, the administrator should load this configuration and afterwards copy the individual user data back to its folders.
Freecom FSG-3 Storage Gateway GB 5 26 Chapter 5: Configuration This chapter explains all the configuration settings of the FSG-3. For most the default settings should work. To configure the FSG-3, your computer needs to be connected directly to a LAN port of the FSG-3.
GB 5 27 5.2 First steps Even though you can start using the FSG-3 with no setup at all, you might want to configure some of the items of the FSG-3 to benefit from the full potential of the product. To start using the full potential of the FSG-3, several items will have to be configured.
Freecom FSG-3 Storage Gateway GB 5 28 5.4.1 The FSG-3 WAN port connected to a router To first set up the FSG-3, your computer will have to be connected to a LAN port of the FSG-3. This can be changed in a later stage in the services / SMB section. Connecting the hardware 1.
GB 5 29 4. Go to Connections -> WAN Options and activate "Open SMB/CIFS on WAN port" 5. To have HTTP and FTP access from outside to the FSG-3, you have to forward port 80 (HTTP) and port 21 (FTP) to the FSG-3 IP address. This is the fixed WAN IP address assigned in step 3 (e.
Freecom FSG-3 Storage Gateway GB 5 30 See the manual of your router for detailed information how to forward ports. Make sure to activate the options "Open HTTP server for the outside"/ "Open FTP server for the outside" under Services in the FSG-3 configuration menu.
GB 5 31 5.5 Set the Date and Time To set the date and time on the FSG-3, you should: • Go to the configuration website of your FSG-3. • Log in with "admin" and the password • Click on Hardware section in the left menu • Click on Date & Time in the left menu • Set the date and time • Press apply 5.
Freecom FSG-3 Storage Gateway GB 5 32 5.6.3 Creating a new account How to create a new account is described in the "Users" section of the "Configuration options explained" chapter. When you create an account, a folder with the same name is automatically created.
GB 5 33 Please look at the "Configuration options explained" chapter and especially at the sections about opening these services to the outside (All in the Services menu): • The HTTP server • The FTP server • The SSH server 5.
Freecom FSG-3 Storage Gateway GB 6 34 Chapter 6: Configuration options explained 6.1 Information This is the information menu. Here you can find diagnostic and general information. 6.1.1 System Information Here you can find general system information, such as free disk space, processor information etc.
GB 6 35 6.1.2 Version Information This menu item shows the OS version of your FSG-3: 6.1.3 Device Information All attached devices show up in this dialog.
Freecom FSG-3 Storage Gateway GB 6 36 6.1.4 Network Information Both LAN and WAN (internet) Network information is found here for the FSG- 3. If you need the IP address of the FSG-3, please look for it here.
GB 6 37 6.1.5 Log files If you encounter problems with you FSG-3, you can use the log file recording option to locate the issue. The FSG-3 offers several log files for different software components, e.
Freecom FSG-3 Storage Gateway GB 6 38 6.2 Hardware menu In this menu all hardware related software can be saved and restored. You can set the FSG-3 time here as well. It is possible to save and restore all user settings of the FSG-3. Please backup your user settings to a different storage location than the FSG-3 after installing the FSG-3.
GB 6 39 6.2.2 Restore Configuration This menu lets you restore a previously saved configuration file. Use the browse button to select a previous backup of your configuration file. Then press the Restore button to start the restore. Do not switch off the FSG-3 during restoring.
Freecom FSG-3 Storage Gateway GB 6 40 6.2.3 Reset Configuration Please press the Reset button if you want to restore the Factory Default configuration script. This will not alter the firmware version. You can select to remove all users. Attention: Removing all users also removes all their data! 6.
GB 6 41 6.2.5 Hard drive menu The hard drive menu allows you to alter all the settings involving the hard drive. 6.2.6 Spin down time Hard drives are devices that spin round creating noise and heat and using energy. If the FSG-3 is not used for a long time, it is more beneficial to spin down the hard drive.
Freecom FSG-3 Storage Gateway GB 6 42 6.2.8 Update Firmware Here you can update the firmware. New firmware usually fixes bugs and adds additional features to your FSG-3. Check on www.freecom.com if new firmware updates are available for the Freecom Storage Gateway.
GB 6 43 6.2.9 FSG Health This option allows you to change the fan speed. Reducing the fan speed means less noise but higher device temperatures. When operating the device in high ambient temperatures or the device is always in use, it is recommended to increase the fan speed in order to achieve a better cooling effect.
Freecom FSG-3 Storage Gateway GB 6 44 Domain name server The IP address of the DNS server the clients should query. This should be the FSG-3 IP address or an other DNS system. IP address range The range of IP addresses the DHCP server can use. IP release time The time between refreshing IP addresses given to DHCP clients.
GB 6 45 6.3.3 HTTP Server These settings adjust the web server. The web server used is a version of Apache. Options Description Open HTTP server to This allows the http server to be reached from IP addresses the outside whose source address is located somewhere on the internet (if enabled, it is recommended to use SSL encryption as well).
Freecom FSG-3 Storage Gateway GB 6 46 6.3.4 FTP Server This server is a file server based on the File Transfer Protocol (FTP). Options Description Run FTP server Switch the FTP server on Open FTP serv.
GB 6 47 Attention: Starting the SSH server is a security risk. Only do so if you trust the users! 6.3.6 Port Forwarding Port forwarding is a form of NAT (Network Address Translation). It allows certain ports from the internet to access certain PCs on the inside.
Freecom FSG-3 Storage Gateway GB 6 48 6.4 Security Here you can adjust the security settings of the FSG-3. To change the Adminis- trator password, user settings, group settings or folder settings, click the corresponding page.
GB 6 49 Adding a new user Options Description User name Place the login name here Password Please enter the user password here. The password is case-sensitive! That means "word" is something differ- ent from "Word" Retype password Please retype your password to be sure you typed it correct the first time 6.
Freecom FSG-3 Storage Gateway GB 6 50 Adding a new group Please write the group name here and select some users to populate the group. Folder rights can be given in the Folder dialogue. 6.4.3 Folders The access control for all file retrieval systems (FTP, HTTP and SMB) is based on either group or user access rights.
GB 6 51 Adding a new folder Pressing the new button will allow you to add a new folder. Please enter the new folder name and populate it with users and groups that have access. 6.4.4 Administrator Here you can alter the administrator password. Please enter the old password, the new password and a retype of the new password.
Freecom FSG-3 Storage Gateway GB 6 52 6.5.2 WAN Connection Here you can setup your connection to the internet or different network. Options Description Run DHCP client Run the DHCP client. If the WAN port is connected to a DHCP server (for instance to another router) you will need to setup the WAN connection with this option.
GB 6 53 6.5.3 WAN Options These are options for experts. Only change them if you know what you are doing! Options Description MTU (for DSL only) MTU settings (MTU = Maximum Transfer Unit) (In Bytes) Answer ICMP packets This will allow others to ping the host.
Freecom FSG-3 Storage Gateway GB 6 54 6.5.4 Virtual Private Networks The listed VPN connections are shown with Name, Status, Action, Remote Host and Remote Net.
GB 6 55 Remote Host IP* This is the IP address of the remote host you wish to reach. If you which to allow any IP (Road Warrior) type enter: 0.0.0.0. Remote Network* This is the remote network you wish to reach.
Freecom FSG-3 Storage Gateway GB 6 56 6.6 Shutdown and reboot menu Here you can reboot or shutdown the FSG-3 (for safe power unplugging). Attention: Always shutdown the FSG-3 properly before discon- necting the power. Failing to do so can result in a corrupted hard drive and a broken system.
GB 6 57 6.6.3 Logout If you wish to leave the configuration menu, please press logout. Attention: Always press logout if you are working on a computer used by other persons than you as well.
Freecom FSG-3 Storage Gateway GB 7 58 Chapter 7: Accessing the FSG-3 from Windows There are several ways to access the FSG-3 from Windows: 7.1 Freecom Storage Gateway Assistant It is possible to map network drives using the Freecom Storage Gateway Assistant.
GB 8 59 Chapter 8: Accessing FSG-3 Data from Mac OS X Mac OS X v10.3.x and higher In the Menu bar, select "Go" -> "Connect to Server". The FSG-3 address is smb://192.168.1.1 You can also type smb://FSG_NAME (Factory default is smb://FSG).
Freecom FSG-3 Storage Gateway GB 8 60 In the next window your authentication is required. When logging in as administrator, you have access to all folders on the FSG-3. After clicking on OK, the FSG-3 will be mounted and an icon will be shown on your desktop.
GB 9 61 Chapter 9: Attaching external USB devices 9.1 USB external device information Information on attached external USB mass storage devices can be found in the information section of the FSG-3 configuration pages. The USB information is located under the Devices heading: 9.
Freecom FSG-3 Storage Gateway GB 9 62 9.2.1 Power All host ports can deliver the USB specified power output of 500 mA. If more power is required, please use the AC adapter delivered with the external USB device for extra power. 9.2.2 File systems The attached USB device must be formatted in a file system supported by the FSG-3.
GB 9 63 6. In the next window a printer port must be selected. Choose "Create a new port" and select "Standard TCP/IP port". Click on "Next". 7. The "Add Standard TCP/IP Printer Port Wizard" opens. Click "Next" to continue.
Freecom FSG-3 Storage Gateway GB 9 64 10. To finish the installation, the printer software needs to be installed now. Select the software for your printer. If your printer is not listed, select "Have Disk" and have the driver disk or CD for your printer ready.
GB 10 65 Chapter 10: Attaching external S-ATA devices To install a S-ATA external storage device, you must first shutdown the FSG-3. Go to the web interface and log in to the administration site. Go to the shutdown item of the Hardware menu and press shutdown.
Freecom FSG-3 Storage Gateway GB 11 66 Chapter 11: Troubleshooting This chapter gives information about troubleshooting your Freecom Storage Gateway. After each problem description, instructions are provided to help you diagnose and solve the problem.
GB 11 67 Troubleshooting the Web Configuration Interface If you are unable to access your FSG’s Web Configuration interface from a PC on your local network, check the following: • Check the Ethernet connection between your PC and the FSG-3 using the ping utility as described in this chapter.
Freecom FSG-3 Storage Gateway GB 11 68 Troubleshooting the ISP Connection If your FSG-3 is unable to access the Internet, you should first determine whether you have an ADSL link with the service provider. The state of this connection is indicated with the WAN LED on the modem you were provided with your ADSL account.
GB 11 69 Troubleshooting PPPoE The PPPoE connection can be debugged as follows: 1. Access the Main Menu of the FSG-3 configuration at http://192.168.1.1. 2. Click on the configuration icon. 3. Under the log files section of the information menu, look at all the logs.
Freecom FSG-3 Storage Gateway GB 11 70 Testing the LAN Path to Your Gateway You can ping the FSG-3 from your PC to verify that the LAN path to your FSG-3 is set up correctly. To ping the FSG-3 from a PC running Windows 98 SE or later: 1. From the Windows toolbar, click the Start button and select Run.
GB 11 71 If the path is functioning correctly, replies as in the previous section are displayed. If you do not receive replies: • Check that your PC has the IP address of your gateway listed as the default gateway. If the IP configuration of your PC is assigned by DHCP, this information will not be visible in your PC’s Network Control Panel.
Freecom FSG-3 Storage Gateway GB 11 72 • Time is off by one hour Cause: The FSG-3 does not automatically sense Daylight Savings Time. Please change the time in the Hardware / Date&Time section. Persistent problems If problems still persist and you have read and tried all the answers in this manual, please try the website www.
GB 73 Appendix CE, FCC and other certification CE EN 55 022 Declaration of Conformance. This is to certify that the Freecom Storage Gateway is shielded against the generation of radio interference in accordance with the application of Council Directive 89/336/EEC, Article 4a.
Freecom FSG-3 Storage Gateway GB 74 Certificate of the Manufacturer/Importer It is hereby certified that the Freecom Storage Gateway has been suppressed in accordance with the conditions set out in the BMPT-AmtsblVfg 243/1991 and Vfg 46/1992.
GB 75 Networks and Routing Basics This chapter provides an overview of IP networks, routing, and firewalls. This is by no means a complete overview! If you are looking for more information, you can use your favorite search engine to find information on the internet about the internet.
Freecom FSG-3 Storage Gateway GB 76 Domain Name Server Since this computer address is not very easy to read, there is a second system on the internet called DNS (Domain Name System) which translates human read- able names such as "www.sharemydisk.
GB 77 Class E Class E addresses are for experimental use. For each unique value of the network portion of the address, the base address of the range (host address of all zeros) is known as the network address and is not usually assigned to a host.
Freecom FSG-3 Storage Gateway GB 78 Subnet Addressing You can see that even with a Class C address, there are a large number of hosts per network. It would be a very inefficient use of the amount of IP addresses to supply every LAN with so many IP addresses.
GB 79 If your local network is not connected to the Internet (for example, when using NAT), you can assign any IP addresses to your computers without problems. But to prevent problems and ease configuration, the IANA has reserved the follow- ing three blocks of IP addresses specifically for private networks: 10.
Freecom FSG-3 Storage Gateway GB 80 DHCP First, most users today have a dynamically given IP address or DHCP address from their provider. This means that the IP address given to you can change over time. This allows the provider to use the IP address for more then one person or device, since people are often online at different times.
GB 81 Network Address Translation When you visit a website via your computer, your router, or more specifically your NAT, remembers which computer on the internal network asked for the information.
Freecom FSG-3 Storage Gateway GB 82 MAC Addresses and Address Resolution Protocol An IP address alone cannot be used to deliver data from one LAN device to another. To send data between LAN devices, you must convert the IP address of the destination device to its media access control (MAC) address.
GB 83 Technical specifications Technical specifications LAN/WAN Standards IEEE 802.3u 100BASE-TX; IEEE 802.3 10BASE-T Transmission Types 100Mbps/10Mbps; 100BASE-TX 4B/5B, MLT-3;10BASE-T, Manchester Coding Access Media CSMA/CD RJ-45 Media Interface USB 2.
WARRANTY (valid in Europe/Turkey only): We thank you for purchasing this Freecom product and hope you will enjoy using it. In order to avoid unnecessary inconvenience on your part, we suggest reading the quick install guide, instruction manual and any additional electronic and or printed manuals.
An important point after buying a device Freecom Technologies FSG-3 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Freecom Technologies FSG-3 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Freecom Technologies FSG-3 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Freecom Technologies FSG-3 you will learn all the available features of the product, as well as information on its operation. The information that you get Freecom Technologies FSG-3 will certainly help you make a decision on the purchase.
If you already are a holder of Freecom Technologies FSG-3, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Freecom Technologies FSG-3.
However, one of the most important roles played by the user manual is to help in solving problems with Freecom Technologies FSG-3. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Freecom Technologies FSG-3 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
