Instruction/ maintenance manual of the product FI9821EP Foscam
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User User Manual Manual Indoor HD Pan/Ti lt Wire less IP Camera Model:FI981 8W Model:FI982 1W Model:FI9821E P Color:Black/W hite Color:Black/W hite Color:Black/W hite Model:FI982 6W Mod el:FI9831 W Color:Black/W hite Color:Black/W hite V2.
T able of Contents 1 Overview .................... ..................... .................... .................... .................... ..................... .................... .................... 1 1.1 Key Features ................................
Shenzhen Foscam Intelligen t T echn ology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 2674 5168 1 1 Overview FOSCAM Indoor HD IP Cam era is an integrated wireless IP Cam era with a color CMO S s ensor which enable to view in High Def inition resolution .
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 2 Support IR-Cu t auto switch Embedded free FOSCAM DDNS( dynam ic dom ain nam e s ervice) S.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 3 1.5 Physi cal Descrip tion 1.Speaker: Built-in speaker 2.LENS: Fixed focus lens (on ly FI98 26W s upports optical zoo m). 3.Infrared LED: Infrared LEDs for night vision 4.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 4 Output: This jack is used to plug an external speake r Input: T his jack is used to plug an exter.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 5 1.6 Hardw are Installation Step 1: Screw the mount on the wall with the two sc rews Pro vided. Step2: Loos en the thum b screws to adjust the mount to the des ired position.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 6 Double c lick the IP address of the camera; the camera login page should be open in your default browser . . (2) https: // LAN IP + HTTPS P ort NO. The de fault HTTPS port NO.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 7 2.2 Access the Camera in W A N 2.2.1 Static IP Addresses Users with static IP address es do not need to set DDNS service settings for remote access.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 8 2. Enable UPnP and DDNS in the camera’s settings page. We recommend you to use the DDNS by factory def ault. 3. Y ou c an see the port of your camera here.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 9 If there is no UPnP functi on in your rout er : Y ou need to manuall y add port(HT TPS port) forwarding, refer to the following steps. Y ou need go to the “Forwarding > Virtual Serve rs” panel f or setup .
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 10 5. Now you can access your IP c amera by htt ps://dom ain nam e: HT TPS port via the Int ernet. 2.3 Using the VLC player The camera sup ports RTSP stream ing, here you can view the cam era by VLC player.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 1 1 Sometim es you may need to ente r the user name and password for another time.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 12 If you cannot play the video in the VLC player, please check the port mapping . Y ou can read Quick Installation Guide about h ow to configure port f orwarding.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 13 3.1 login Window Section1 Ente r the Username and password The default adm inistrator username is “adm in” with no password , please c hange the password the first time you use and prevent unautho rized users login the cam era.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 14 3.2 Setup Wizard Y ou will go to “ Setup W izard ” a utomatically after your f irst-login, whe re you can set the bas ic param eters of c amera, suc h as cam era name, c amera time, wirele ss settings , IP conf iguration.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 15 Wireless networks: C lick “ Scan ” , find the SSID of your wireles s route r , s elect and enter the password. IP: Set IP address of the camera .
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 16 3.3 Surve illance Windo w Section 1 FOSCAM Logo/ Live Video / Settings/Playback buttons : FOSCAM LOGO : Path to surveillance win dow .
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 17 : Click this button to go back to the Playback panel to view the stored audio files stored in the SD Card.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 18 The maxim um fram e rate is 30 f ps. Y ou should lower frame rate when the bandwid th is limited. Normally , when the frame rate above 15, you can achieve f luently video.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 19 NOTE : Only FI9826 W supports this f unction. Section 5 Pan/Tilt Control 1----- Up control butto.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 20 Secondly: Click Start c ruise butto n, the cam era will cruise f ollowing the pre defined path.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 21 Click Infra led and there are three m odes to adjus t the in frared led: Auto , Man ual and Sc hedule. Auto : Selec t it and the cam era will adjust the infra led (on or off) autom atically .
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 22 click in the window and save the pictu re to anywhere you wan t. 6----- R ecord Click the icon and the camera start recording, you can see a green dot in the live window .
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 23 When you select the Full Screen, then click right mou se, there is a Sc reen PTZ button .
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 24 4 Advanced Camera S ettings Click the button “Settings ” , goes to Administrato r Control Panel to make advanc ed cam era s ettings. 4.1 Setup Wizard Please go to s ection 3.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 25 4.2.2 Device Status On this page you can see device status such as Alarm status/ Reco rd Status ,DDNS status ,W IFI status and so on. 4.2.3 Session Status Session s tatus will display who and which IP is vis iting the cam era now .
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 26 Reboot the camera and clear the log reco rds. 4.3 Basic S ettings This section allo ws you to c onfigure your cam era’s Nam e, Ti me, Mail , User accoun t and Multi-De vice.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 27 Time Zone : Select the tim e zone f or your reg ion from the dropdown menu. Sync with NTP ser ver: Network Time Protoc ol will synchr onize your c amera wit h an Interne t tim e serve r .
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 28 How to change the passw ord ? Firstly , select the account which you want to c hange the pas sword, then select “Change password ”, enter the old pas sword and the ne w password, lastly click modify to take effect.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 29 Delete : Select the acc ount which you wan t to delete, then click Delete butto n to take effect. NOTE: T he default adm in account c annot be deleted, bu t you can add othe r administrato r users.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 30 4.3.4 M ulti-Came ra If you want to view multi-survei llance screens on one window , you need to login one camera, and set it as the main device, and do Multi-Device Settings, add other cam eras to the first one camera.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 31 Camera M odel: Our Company produce s two series cameras : MJPEG and H.264 . Here will show you which series the camera belongs to. Back to Surveill ance Window s , and click Four Windows option , you will s ee f our cameras you added .
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 32 Add cameras in W AN If you want to view all cam eras via the interne t(remote com puter), you will need to add them usin g DDNS domain nam e. Firstl y , make s ure all of the cameras you added can be accessed through the inter net.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 33 Click Multi -Device Settings . Choose The 2n d Device . Fill in the 2nd cam era’s name, DDNS domai n name, port nu mber . Enter user nam e and password and then choose Ad d.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 34 Return to vide o window . Y ou will see all of the cam eras accessib le through the internet. When you are away from home, you can use the first cam era’s DDNS dom ain nam e and port to view all the cameras vi a in ternet.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 35 same subnet of your router or c omputer . Changing s ettings here is the s ame as using the IP Camera T ool. It is recomm ended that you use the subnet mask, gateway and DNS server from your locally attached PC.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 36 If you don’t k now the DNS server, you can use the same settin gs as the Default G ateway . 4.4.2 Wireless Settings FI9821EP do not sup port w ireless function.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 37 Step 2: Click the SSID (nam e of your route r) in the list, the corresponding inform ation related to your network, such as the name and the enc ryption, will be f illed into the releva nt fields autom atically .
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 38 network. The LAN IP addres s will dis appear on the window of IP Camera T ool when the camera is configuri ng a wireless connection .
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 39 account. 4.4.4 DDNS FOSCAM camera has em bedded a unique DDNS dom ain name whe n prod ucing, and you can directly use the dom ain name, you c an als o use the third party domain nam e.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 40 4.4.5 UPnP The default UPnP status is closed. Y ou can enable UPnP , then the camera ’s software will be configured for port f orwarding.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 41 Step 2: Ent er the userna me and password of the Adminis trator (defau lt usernam e is adm in with a blank password), and click “OK” to apply changes.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 42 If the cam era can not be accessed , please make sure the port forwar ding is succeed. ONVIF port: By default, the ONVIF port is set to 888. Also , they can be assigned with another port number between 1 and 65535(excep t 0 and 65534).
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 43 5---- Save Click Save to take effect 6---- T est Click T est to see if Mail has been success fully configur ed. Click T est to see if Mail has been success fully configured .
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 44 4.4.8 FTP Settings If you want to uploa d record files and images to your FT P server , you can set FTP Settings . Figure a Figure b FTP serv er: If your FTP server is locate d on the LAN, you can s et as Figure a.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 45 Access t he IP Camera by Smart Phone (Android or iOS operating system) First of all, you need to open the P2P function of the IP Camera at “Settings --> Network --> P2P .
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 46 Resolution : The cam era supports m ultiple types. The high er the resolution is the c learer video will become. Bu t the code f lux will bec ome larger too, and it wil l take up more band width.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 47 Allow On Screen Display M ask There are two option s: Y es or NO. Se lect yes and draw a mask area on the video, the mask area will be black on the video.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 48 4.5.4 Snapshot Settings On this page you can s et the snapshot pictures’ image quality and the storage path . Image Q uality: Low , Middle an d H igh.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 49 4.6 Alarm 4.6.1 M otion Detection IP Camera supports Motion Detec tion Alarm , when the m otion has been detec ted, it will send emails or upload im ages to FTP .
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 50 Step 2: Sensitiv ity ---- It supports five modes: Lowest, Lower, Low , Medium and H igh. The higher the sensitivity , the camera will be more easily alarm ed.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 51 Step 06: Alarm Sche dule ① Ala rm anytim e when motion is detected Click the black bu tton up the MON , y ou will see all time ran ge turn red . When something moving in the detection area at anyt ime, the camera will alarm.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 52 ③ Press the left mouse and drag it on the tim e boxes, you c an s elect the s erial area.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 53 If the Sensiti vity is set to “High”, the camera will dete ct the sound whose m ore than 55db. If the Sensiti vity is set to “Medium ”, the cam era wil l detect the s ound who se more than 65db.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 54 Alarm Record ing Locat ion : SD card, FTP . Check “SD card” : T he video will be saved in SD card. Make sure the camera has been inserted the SD card .
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 55 4.7.4 Schedule Recording When the vide o is selected as FTP , the device supports schedu led record ing. When the vide o is selected as SD card, the device supports pumping frame recording.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 56 Record frame: There are six frame selections, such as 1/30 , 4/30, 8/30, 15/30, 24/30, 30/30.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 57 4.7.5 SD Card Managemen t This cam era s upports SD Card and the max size of SD card must be under 32G. When you plug in the SD c ard durin g the camera work process, please reboot the cam era again, or else the SD Card m ay be c annot work well.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 58 Setting the Cruise Mode There are two cruise mode: Crui se time and Cruis e Loops. Cruise time : Se lect Cruise time from Cruise Mode drop-down, then you c an set the Cruis e time of the camera.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 59 Example How to do add cruise tracks ? Firstly , Cli ck Add button an d enter a desc riptive name to identif y the cruise track . Secondly: On the lower left of the page, you c an see all pres et points you have added.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 60 After add the cruise track, bac k to the surveillan ce window, c lick Crui se, her you c an see all cruise tracks you have added.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 61 There are othe r buttons between the Pre set points and Cruise track, you can use these buttons to adjust the order of pres et points or add/d elete one pres et points in one c ruise track.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 62 stops at the pres et position you have set. 4.9 Firew all This section explains how to control the access permission by chec king the client PC ’ s IP addr esses.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 63 param eters. 4.10.2 System Upgrade Click “Download the latest f irmware”, you will see the following screen. And click “s ave” to save the firmware on your c omputer locally .
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 64 Upgrade Firmware by IP Camera T ool Double click the IP Cam era T ool shot icon , select the Camera IP that you wan t to upgrade the firmware.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 65 NOTES : Please ensure you ha ve download the correct firm ware package f or your c amera before upgrad ing. Read the upgrad e document ation (readm e.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 66 5 Playbac k On this page you can view the record f iles stored in the SD card. Section 1 Define the Rec ord files time and T ype : The storage path of record files : Here supports three types: current day , c urrent mon th and All records.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 67 : The type of records files, Here s upports two typs: Norm al record, Ala rm reco rd and All records . : Clic k thi s button to searc h all record f iles satisfy the c onditions you selecte d.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 68 6 Appendix 6.1 Freque ntly Asked Qu estions 6.1.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 69.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 70.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 71.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 72 6.1.2 Uninstal l the add-o n of Firefox browser , Google Chrome and IE Chrome.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 73 6.1.3 I have forgotten the administrator password T o rese t the adm inistrator use rname and pass word, press and hold down the RESE T BUTTON f or 5 seconds.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 74 Open IE browse r , then right click , selec t “Run as adm inistrator” 6.1.5 Subnet doesn’t match Check wheth er your ipcamera in the same subnet of your computer.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 75 NOTE: Make sure that your f irewall or anti-virus software does not block the cam era or ActiveX. If you could not s ee video , please shut down firewall or anti -virus softwar e to try again.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 76 Gateway: obta in dynam ically DDNS: Em bedded FOSC AM dom ain nam e Username and passw ord Default adm in usernam e: admin with a blank pass word 6.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 77 Software Feature s Video Format H.264, M JPEG H.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 78 Humidity non-conden sing non-conden sing non-conden sing non-conden sing non-conden sing Storage.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 79 CE Mark Warning This is a Class B product. In a domestic environment, this produc t m ay c ause radio interf erence, in which case the user may be required to take adequ ate m easures.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 80 original accessorie s included such as power adapters, brac kets, cables, manuals, and drive r CD disks.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 81 distributors or rese llers are responsible for the shipping cost the product back to custom ers, custom ers s hould assume the shipping cost s end the product to the po int-of-purc hase.
Shenzhen Foscam Intelligen t T echnology Co., Li mited T el: 86 755 2674 5668 Fax: 86 755 26 74 5168 82 experience some issues or have quest ions that this User ’s Guide has not answered. If you have prob lem with FOSC AM IP camera, pleas e f irst conta ct FOSCAM reseller f or s olving the problem s.
An important point after buying a device Foscam FI9821EP (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Foscam FI9821EP yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Foscam FI9821EP - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Foscam FI9821EP you will learn all the available features of the product, as well as information on its operation. The information that you get Foscam FI9821EP will certainly help you make a decision on the purchase.
If you already are a holder of Foscam FI9821EP, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Foscam FI9821EP.
However, one of the most important roles played by the user manual is to help in solving problems with Foscam FI9821EP. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Foscam FI9821EP along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center