Instruction/ maintenance manual of the product DTC400 FARGO electronic
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DTC400/DTC300/DTC300M Card Printer/Encoders - Firmware Upgrade Document (Rev. 1.3) Part Number: L000575.
RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400/DTC300/DTC3 00M Firmware Upgrade Do cument (Rev. 1.3) 2 DTC400/DTC300/DTC300M Card Printer/Encoders - Firmware Upgrade Document (Rev. 1.3), property of Fargo Electronics, Incorporated Copyright 2003, 2004, 2005, 2006 by Fargo Electronics, Incorporated.
RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400/DTC300/DTC3 00M Firmware Upgrade Do cument (Rev. 1.3) 3 Table of Contents Firmware Upgrade Instructions ___________________________________ 3 Introdu.
RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400/DTC300/DTC3 00M Firmware Upgrade Do cument (Rev. 1.3) 4 Safety Messages (review carefully) Symbol Critical Procedures for Safety purposes Danger: Failure to follow these installation guidelines can result in death or serious injury.
RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400/DTC300/DTC3 00M Firmware Upgrade Do cument (Rev. 1.3) 5 Downloading Firmware Step Procedure 1 Open the Fargo Diagnostic Utility (located in the Programs folder), as shown below. • Click on the Start icon on the desktop.
RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400/DTC300/DTC3 00M Firmware Upgrade Do cument (Rev. 1.3) 6 Downloading Firmware (continued) Step Procedure 2 Use the Select a printer to continue dropdown menu to select the Printer. a. Click on the Download Firmware button under Step 1: , as shown below.
RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400/DTC300/DTC3 00M Firmware Upgrade Do cument (Rev. 1.3) 7 Downloading Firmware (continued) Step Procedure 3 a. Check that the Computer has an active internet connection. b. Click on the Yes button, as shown below.
RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400/DTC300/DTC3 00M Firmware Upgrade Do cument (Rev. 1.3) 8 Downloading Firmware (continued) Step Procedure 4 This will launch the Fargo Support page • Click on the Firmware selection box. • Using the drop down menu select the Printer.
RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400/DTC300/DTC3 00M Firmware Upgrade Do cument (Rev. 1.3) 9 Downloading Firmware (continued) Step Procedure 5 Click on the Printer name under Printer Firmware to begin the download, as shown below.
RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400/DTC300/DTC3 00M Firmware Upgrade Do cument (Rev. 1.3) 10 Downloading Firmware (continued) Step Procedure 6 Click on the Save button to save the file, as shown below.
RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400/DTC300/DTC3 00M Firmware Upgrade Do cument (Rev. 1.3) 11 Downloading Firmware (continued) Step Procedure 7 Click on the Save button to save the file to the computer’s Desktop, as shown below.
RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400/DTC300/DTC3 00M Firmware Upgrade Do cument (Rev. 1.3) 12 Downloading Firmware (continued) Step Procedure 8 Click on the Close button to close this dialog when the download is completed, as shown below.
RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400/DTC300/DTC3 00M Firmware Upgrade Do cument (Rev. 1.3) 13 Downloading Firmware (continued) Step Procedure 9 From the computer’s desktop, double click on the Firmware .exe file to un-zip it, as shown below.
RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400/DTC300/DTC3 00M Firmware Upgrade Do cument (Rev. 1.3) 14 Downloading Firmware (continued) Step Procedure 10 Click on the Browse button on the WinZip Self-Extractor window, as shown below.
RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400/DTC300/DTC3 00M Firmware Upgrade Do cument (Rev. 1.3) 15 Downloading Firmware (continued) Step Procedure 11 Select the Desktop, then click on the OK button in the Browse for Folder dialog, as shown below.
RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400/DTC300/DTC3 00M Firmware Upgrade Do cument (Rev. 1.3) 16 Downloading Firmware (continued) Step Procedure 12 Click on the Unzip button in the WinZip S.
RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400/DTC300/DTC3 00M Firmware Upgrade Do cument (Rev. 1.3) 17 Downloading Firmware (continued) Step Procedure 13 Click on the Select Firmware File button under Step 2: in the Fargo Diagnostic Utility window, as shown below.
RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400/DTC300/DTC3 00M Firmware Upgrade Do cument (Rev. 1.3) 18 Downloading Firmware (continued) Step Procedure 14 • Select the Desktop dropdown menu. • Click on the .frm file. • Click on the Open button, as shown below.
RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400/DTC300/DTC3 00M Firmware Upgrade Do cument (Rev. 1.3) 19 Placing the Printer in the Firmware Upgrade Mode Step Procedure 1 Caution: Turn off the Printer and unplug the power cord from the Printer. 2 Press and hold down the Power and Pause buttons on the Printer, as shown below.
RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400/DTC300/DTC3 00M Firmware Upgrade Do cument (Rev. 1.3) 20 Placing the Printer in the Firmware Upgrade Mode (continued) Step Procedure 2 Ensure that the Printer LCD displays this message: as shown below Upgrade Firmware Send File Now.
RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400/DTC300/DTC3 00M Firmware Upgrade Do cument (Rev. 1.3) 21 Sending the Firmware File Step Procedure 1 Ensure that the Printer LCD displays this message: Upgrade Firmware Send File Now 2 From the Fargo Diagnostic Tool click on the Send Firmware button, as shown below.
RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400/DTC300/DTC3 00M Firmware Upgrade Do cument (Rev. 1.3) 22 Sending the Firmware File (continued) Step Procedure 3 Upon successful completion of the Firmware Update, the Printer will restart. 4 The procedure is now completed.
An important point after buying a device FARGO electronic DTC400 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought FARGO electronic DTC400 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data FARGO electronic DTC400 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, FARGO electronic DTC400 you will learn all the available features of the product, as well as information on its operation. The information that you get FARGO electronic DTC400 will certainly help you make a decision on the purchase.
If you already are a holder of FARGO electronic DTC400, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime FARGO electronic DTC400.
However, one of the most important roles played by the user manual is to help in solving problems with FARGO electronic DTC400. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device FARGO electronic DTC400 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
