Instruction/ maintenance manual of the product 76504 FARGO electronic
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Operating Instructions Models: 76500 (1 10/120 V AC) 76501 (220/250 V AC) 76502 (1 10/120 V AC) 76503 (220/250 V AC) 76504 (1 10/120 V AC) 76505 (220/250 V AC) © 1994 by FARGO Electronics, Incorporat.
Notices The information in this document is subject to change without notice. FARGO ELECTRONICS, INCORPORATED, MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
For Users in the United States: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
T able of Contents Section 1: Introduction A. How Y our PrimeraPr o Color Printer W orks......................................................1 B. Special Features .................................................2 Section 2: Safety Precautions ......
Section 9: Using PrimeraPro W ith a Commodore Amiga A. Connecting PrimeraPro to Y our Amiga .......57 B. Installing the Amiga Printer Driver ..............58 C. Using PrimeraProÕs Pr eferences Printer Driver ..........................................
1 Introduction Thank you for choosing the F ARGO PrimeraPro Color Printer . PrimeraPro has been designed to provide you with stunning, high quality color output on paper , transparency film and even T -shirt transfer paper .
B. Special Features W ith your PrimeraPro, switching back and forth between these printing methods is easy . All you do is load either the wax thermal transfer supplies or the dye-sublimation supplies and select the appropriate printing choice from within PrimeraPr oÕs software driver .
2 Safety Precautions Before operating the unit, please read the following safety precautions carefully . 3 W arnings CAUTION! TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THE UNIT TO RAIN OR MOISTURE. TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE SIDE OR BACK P ANELS.
1 Sicherheits- ma§nahmen Machen Sie sich vor Inbetriebnahme des GerŠts mit den Sicherheitsma§-nahmen grŸndlich vertra 4 Sicherheitshinweise VORSICHT! ZUR VERH†TUNG VON FEUERGEF AHR ODER ELEKTRISCHEN SCHL€GEN DAS GER€T VOR REGEN ODER FEUCHTIGKEIT SCH†TZEN.
1 Consignes de sŽcuritŽ A vant dÕutiliser lÕappareil, pri•re de lire attentivement les consignes de sŽcuritŽ suivantes. 5 A vertissements A TTENTION! POUR EVITER TOUT RISQUE DÕINCENDIE OU DÕELECTROCUTION, NE P AS EXPOSER L ÕAPP AREIL A LA PLUIE OU A L ÕHUMIDITE.
1 Precauciones de seguridad Antes de operar la unidad, haga el favor de leer detenidamente las siguientes precauciones de seguridad. 6 Advertencias ÁPRECAUCION! P ARA EVIT AR PELIGROS DE INCENDIO O CHOQUE ELECTRICO, NO EXPONGA LA UNIDAD A LA LLUVIA NI A LA HUMEDAD.
1 Precauzioni per la sicurezza Prima di dare inizio al funzionamento della unitˆ, siete pregati di leggere attentamente le seguenti precauzioni di sicurezza. 7 A vvertenze A TTENZIONE! ONDE EVIT ARE IL PERICOLO DI INCENDIO O SCOSSA ELETTRICA, NON ESPORRE L ÕUNITË ALLA PIOGGIA OD UMIDITË.
1 Precau•›es de seguran•a Antes de operar esta unidade leia cuidadosamente as seguintes precau•›es de seguran•a. 8 Advert•ncia CUIDADO! P ARA EVIT AR PERIGO DE CHOQUES ELƒTRICOS OU INCæNDIO, NÌO EXPONHA A UNIDADE Ë CHUV A OU UMIDADE.
3 Getting Started A. Choosing a Good Location Place the unit in a location with adequate air circulation to prevent internal heat build up. 1. Use the dimensions specified in these two drawings as a guideline for the minimum clearances to the unit. 2.
B. About Moisture Condensation C. Unpacking and Inspection . 13 If the unit is brought dir ectly from a cold to a warm location, or is placed in a very damp room, moisture may condense inside the unit. Should this occur , print quality may not be optimum.
D. Identifying the Parts These illustrations show the controls, switches and indicator lights, and input jacks found on your PrimeraPro. For complete instructions about each control or feature, see later sections of this manual.
E. Removing the Ribbon Cartridge The printer Õ s Ribbon Cartridge is located inside the unit during shipment. Remove the cartridge from the printer using the following procedur e: 1. Press the Cover Release Lever . Allow the cover to swing up and open.
4. Flip open the Ribbon Cartridge Cover . Y ou ar e now r eady to go on to Section Four to learn about paper , ribbons, transparencies and how to load the various media. NOTE Y our PrimeraPro ships with two separate ribbon cartridges; one for wax thermal transfer ribbons and one for dye-sublimation ribbons.
4 Ribbons and Paper Y our PrimeraPr o initially comes equipped with both a 30 print 3-color wax thermal transfer Starter Ribbon and a 10 print dye-sublimation Starter Kit. Normally , wax thermal 3-color ribbons have 1 15 prints. W ith a 3-color ribbon, all three colors (C,M,Y) are used to print a Òpr ocessÓ or ÒadditiveÓ black.
NOTE sublimation ribbon and 100 sheets of dye sublimation paper , both in the unique A6-size format. The A6 kit is perfect for printing snapshot- size photos or illustrations. Contact your local dealer of F ARGO for current ribbon and refill kit selection and pricing.
DO NOT REVERSE THE RIBBON. DAMAGE MA Y OCCUR TO THE THERMAL PRINT HEAD! 3. Place the supply end of the ribbon into the supply end of the Ribbon Cartridge (the side with the cartridge cover). Make certain that the ribbon is fed from underneath the supply end of the ribbon roll, up and over the top of the take-up end of the ribbon roll.
C. Placing the Ribbon Cartridge into the Printer 1. Press the Cover Release Lever . Allow the cover to swing up and open. 2. W ith the cover open, place the Ribbon Cartridge into the printer . Be certain that the supply end of the Ribbon Cartridge is towards the r ear of the printer .
D. About Paper and T ransparency Film 21 PrimeraPro comes equipped with both a wax thermal transfer and a dye-sublimation sample media kit. The wax thermal transfer kit contains 25 sheets of standard grade paper and 5 sheets of transparency film. The Dye-Sublimation Starter Kit contains 10 sheets of dye-sublimation paper .
E. Installing and Adjusting Paper T rays PrimeraPro has two paper trays. The bottom tray (Paper Supply T ray) is for storing paper before printing. The removable top tray (Paper Output T ray) catches paper after printing. 1. Gently pull the Paper Supply T ray Door open and lower it until it is almost level.
PrimeraPro r eadily accepts five different sizes of print media: A-size (Letter), A4-size, A-long (Letter-long), A4-long, and Legal-size. The A-long, A4-long, and Legal-size print media are simply extended-length sheets which allow for a larger printable area.
T o adjust between A and A4 widths, you must also move the Paper Guide on the Paper Input T ray to the left or right for A and A4 size sheets. T o adjust between r egular and long lengths of paper , you must make an adjustment in the printer driver setup (see Section 6, 7, or 9 for instructions on using your specific printer driver).
25 Follow these steps to load paper or transparency film: 1. A maximum of 50 sheets of thermal transfer paper , 25 sheets of dye- sublimation paper , or 30 sheets of transparency film (Òprint mediaÓ) can be loaded at a time. Do not attempt to load more than these amounts.
3. Insert the print media Ñ PRINT SIDE F ACING DOWN!Ñ between the paper guides. Move the Adjustable Paper Guide to match the paper size. A and A4- size markings are indicated on the left side of the Paper Input T ray . IMPOR T ANT NOTES 1. Y ou must firmly push the stack of print media into the printer .
5 Powering Up the Printer A. Applying Power 1. A power transformer supplied with the printer should be properly configur ed for the power used in your country . Remove the transformer from its box and double- check that it is correct. CAUTION! 27 DESK-TOP TRANSFORMER IN:120V 60Hz 75W OUT:AC 16.
28 NOTE F ARGO supplied 120 V AC transformer: F ARGO supplied 220- 250 V AC transformer: 3. Place the AC power plug end of the transformer into an available wall outlet. The wall outlet should be located near the printer and should be easily accessible.
B. Running the Self T est A self test can now be performed to check for proper operation of the printer . The self test should be conducted only with the wax thermal transfer supplies installed in your printer . PrimeraPro does not have a self test feature available for use with the dye-sublimation supplies.
4. Release the Power switch followed by the On Line switch. The self test pattern should now be printing. Color Self T est Example: (Approximately 35% of actual size) 30.
6 Using PrimeraPro W ith an IBM-PC or Compatible 31 A. Connecting PrimeraPro to Y our PC PrimeraPro is designed to be used with nearly any IBM-PC or compatible running W indows 3.1 (or higher). For best performance, drive PrimeraPro with a 486 computer with 8 meg of RAM or higher .
32 3. PrimeraPro must have its On Line light illuminated to receive data. If the light is not on, press the On Line switch. 4. If the On Line light is flashing, check for a paper mis-feed or jam.
B. Installing the W indows 3.1 Printer Driver 33 PrimeraPro can be used with virtually any Microsoft W indows 3.1 (or higher) software application program. If your application pr ogram allows printing, it will more than likely be compatible with PrimeraPro.
34 3. For best per- formance, Use Print Manager at the bottom left of the Printers group (should have an ÒXÓ). 4. Select the Add>> button. 5. Highlight the Install Unlisted or Updated Printer option from List of Printers. 6. Select the Install button.
35 8. F ARGO PrimeraPro should now be listed in the Add Unlisted or Updated Printer dialog box. Select the OK button. Y our PCÕs disk drive will now load PrimeraProÕs printer driver . Depending upon your computer , loading will take about 10 to 20 seconds.
Once the printer driver has been successfully installed, you will need to set the driver up for the type of paper and ribbon used. There ar e also several additional options that can be selected.
37 Paper Size Click on the Paper Size down arrow . A list of paper size selections will appear . Select the one thatÕs appropriate for the media size you ar e using. (See page 24 for important paper size information) Ribbon T ype Click on the Ribbon T ype down arr ow .
38 your image for printing, or if you are using some other third party color matching softwar e. Select Algebraic if you would like the printer driver to make very simple, yet fast, color balance adjustments.
resour ces will again be devoted to the normal function of your on-screen applications. Depending upon the processing speed and brand of your computer , you may or may not need to select this option when printing with PrimeraPro. For most computers, selecting this option will enhance the rasterizing and printing process.
D. Printing a Color Page Now that youÕve set up the printer , loaded media, and installed the printer driver , youÕre r eady to print a color page! Follow these steps to print your first image: 1. Go to your favorite W indows application program. 2.
7 Using PrimeraPro W ith An Apple Macintosh PrimeraPro for the Macintosh is designed to be used with any Apple Macintosh supporting Color QuickDraw . The F ARGO driver uses AppleÕs 32 bit Color QuickDraw graphics language to generate its printed color images, and can produce high- resolution prints with accurate formatting in up to 16.
Quick Start If you want to start using your color printer right away , follow this quick start guide. If you are unsure of any of the procedur es, refer to the detailed instructions on the following pages. 1. Connect your PrimeraPro to your AppleT alk Network or directly to the Printer port (not the modem port) on your Macintosh.
43 disk window . Then double-click on the READ ME file to get the latest information about the driver and the installation process. Carefully read the document as it will help you get the best results from your printer . Select Quit fr om the File menu when you are done r eading.
44 NOTE The next time you open the Chooser , the selected driver will no longer be highlighted. The Chooser , however , remembers which driver is the curr ent one, but does not display it when opened. Page Setup Before printing a document on the PrimeraPr o, you must select Page Setup from the File menu.
45 The Print Quality option determines at which resolution the document will be printed. Draft will provide a quick print at scr een (72 dpi) resolution.
Perfed Paper When printing onto A-long or A4-long paper or transparency film with perfed extensions, you may find that PrimeraPro will print over the perfed lines if the printed image is large enough. T o avoid this, simply select the Perfed Paper option.
47 Making the dots four or five times larger , however , can make the bitmaps look ragged. The Better bitmap scaling option works by enlarging the size of the print enough for all 72-dpi bitmaps to be printed with an integer dot increase. If this option is selected, however , the image printed will be reduced in size by 4%.
48 print color , if you have already color corr ected your image for printing, or if you are using some other third party color matching softwar e. When the Gamma method is selected, you can access the gamma correction method by clicking on Options.
49 done using ColorSynergyª softwar e by Candela ¨ , Ltd. This program can also be used to cr eate your own custom printer profiles. For mor e information on ColorSynergy , contact F ARGO. The ColorSyncª option is available only if you selected the Install ColorSync 2.
50 NOTE Before printing, check that the printer has paper and the proper ribbon installed, and that it is power ed on. Both the power and On Line lights should remain solid throughout the printing pr ocess. If the On Line begins to flash, refer to Section 1 1 of this manual.
51 A. Introduction to Background Printing Printing documents with the F ARGO driver normally takes place in the Òforegr ound;Ó therefor e, the computer cannot do any other work until the print is complete. Processing the print in the Òbackground,Ó allows the computer to do other work for you at the same time in the foregr ound.
The Backgrounder status window gives you detailed information about the status of the print job currently pr ocessing and about each print job waiting in the queue.
E. F ARGO Backgrounder Menus 53 The list of queued jobs displays below the current job in the order in which they wer e sent to the printer . Some applications, however , may put each page of the document into a separate spool file, creating a dif ferent job in the queue for each page.
54 NOTE NOTE Double-clicking on a job in the status window is a shortcut for Get Info. Quit: Exits the Backgrounder . Note that you cannot quit while a job is being processed (see Stop Processing on the following page). All jobs in the queue are r etained and processed when F ARGO Backgrounder is next started.
55 on hold is useful if you wish to create a print job at present, yet save its pr ocessing until later . If Hold is selected on the job currently pr ocessing, the job is canceled before it is placed on hold. Canceling the current job can take some time, since the printer software may be performing a lengthy task that cannot be interrupted.
56 Memory Usage The F ARGO Backgrounder pr ocesses documents faster if it is given more memory in which to operate. Y ou can change the amount of memory used by Backgrounder by clicking on the Backgrounder icon and selecting Get Info from the File menu.
57 PrimeraPro is designed to be used with nearly any Amiga with system software 2.x or higher . Y our system must have a minimum of 2 meg of RAM to work with PrimeraPro, however , 4 meg of RAM or higher is recommended. PrimeraPro uses a standar d Centronics-type parallel port.
58 B. Installing the Amiga Printer Drivers PrimeraPro can be used with a variety of Amiga software application pr ograms. If your application program allows printing, it will mor e than likely be compatible with PrimeraPro. Befor e printing, you must first install the PrimeraPro printer driver and the F ARGO: device print program for the Amiga.
59 Printer Preferences (sys:Prefs/Printer) Use the Prefs/Printer pr ogram to select ÒPrimeraProÓ as the curr ent printer and set the other gadgets as described below . Other PrimeraPro files may be visible on the list but should not be selected. Printer T ype: PrimeraPr o Printer Port: Parallel Paper T ype: Single Paper Format: U.
60 NOTE The Floyd dither setting negatively effects colors when printing dye-sublimation output. If printing with the dye-sublimation process, use order ed dithering since it does not have an effect on dye-sublimation printing. Wax thermal transfer printing is not affected by this problem, so any dither pattern can be selected.
61 PrimeraPro Control Interface (sys:WBStartup/PPCI) PPCI is provided to allow additional contr ol over the PrimeraProÕs printing operation. Normally the PPCI program will be copied to the sys:WBStartup drawer so that it will execute on startup. The PrimeraPro driver will use default settings if PPCI does not alter them.
62 T ool T ypes: (Continued) Disk Buf=OFF Force disk buf fering. T oFile=No Print to Printer (default) or to file. High DPI=OFF Selects 600x300 DPI. Once the changes have been made, quit the PPCI and then reopen it to set the permanent changes. Basename is the location of the temp file created during printing.
63 When canceling a print job you may need to turn the printer off and on to complete the cancellation and clear the paper from the printer . Y ou will also need to cancel the print job from within the application.
For full instructions on these F ARGO: device controls, you must refer to the PPCI.DOC file included on the PrimeraPro printer driver diskette. This PPCI.DOC file can be opened and read in any text pr ogram such as Directory Opus, Final W riter , etc.
65 10 Maintenance Y our PrimeraPr o is built to requir e a minimum of maintenance. Nevertheless, there ar e a few procedur es that you can perform on a regular basis or as needed to ensure the best possible performance. In particular , the print head should be carefully cleaned on a regular basis for consistently high print quality .
66 B. Standard Print Head Cleaning This procedur e is performed if you notice a streak on the page where ink was not transferred. 1. Open the printer Õs top cover with the Cover Release Lever .
67 Perform only if you have a streak on the printed output that canÕt be solved by the Standard Head Cleaning procedur e. 1. Open the printer Õs top cover with the Cover Release Lever . 2. Remove the Ribbon Cartridge from the printer . 3. Use a soft, lint-free cloth soaked lightly with isopropyl alcohol to wipe of f the surface of the print head.
68 1. Open the printer Õs top cover with the Cover Release Lever . 2. Remove the Ribbon Cartridge from the printer . (The Ribbon Cartridge should also be cleaned by wiping out each end of the cartridge with a moist cloth. This will prevent dust buildup.
69 F . Clearing a Paper Jam If a sheet of paper or transparency film becomes jammed inside the printer for some reason, r emove it with the following steps: 1. Leave the power on and open the cover of the printer with the Cover Release Lever . 2. Remove the Ribbon Cartridge.
70 4. If any ink is visible on the drive roller , clean it according to the steps in H, below . H. Cleaning the Drive Roller Periodically , you should clean the printer Õs drive roller . This helps to prevent jams and maintain uninterrupted service. Also perform this procedur e if you notice any ink on the Drive Roller .
If you have difficulty operating your PrimeraPr o Color Printer , the troubleshooting suggestions in this section should, in most cases, solve the problem. If you still have difficulty after trying these suggestions, call F ARGOÕs T echnical Support Gr oup.
Symptoms: printer makes strange sounds, maybe even stops printing. ■ If your dye-sublimation ribbon is sticking to your dye-sublimation paper , check that the dye- sublimation paper is loaded into the printer with the white, glossy side facing down.
73 Symptoms: small spots on the print with no ink or different colors of ink. ■ Most likely due to dust inside the printer . Review the procedur es in Section 10 for cleaning the inside of the printer . Also, be sure the Ribbon Cartridge is clean and free of any dust particles.
74 My Dye- Sublimation prints look very dithered or pixelated. Symptoms: prints do not look smooth or continuous, but rather grainy and unclear . ■ Some applications have selections you must enable in order for PrimeraPr o to use its own dither patterns.
75 Symptoms: printer starts to make noise like everything is fine, but no paper feeds. ■ Push the paper or transparencies in all the way . If inserting a stack of standard A-size paper , for example, the paper should be pushed into the printer until the head of the arrow on the fully- extended Paper Input tray is visible.
76 T wo sheets of paper (or transparency film) feed at the same time. ■ Be sure to ÒfanÓ the media befor e loading. Static tends to attract two sheets together . This is especially true with transpar ency film. ■ Y ou may be using a paper that is not very smooth.
77 How can I tell my printer supplies apart, and which supplies are used specifically for wax thermal transfer printing and which are used for dye- sublimation printing? Note: Dye-sublimation and wax thermal transfer supplies are not inter changeable! Each specific set of supplies must only be used with their specific printing method.
78 B. T roubleshooting For F ARGOÕ s Macintosh Printer Driver and Backgrounder If you are having dif ficulty using the F ARGO driver , run through the following check list. The F ARGO driver indicates that it is printing, but there is no response from the PrimeraPro.
79 ■ Is MultiFinder turned on (applies only to System 6 )? If so, try quitting from the application and setting the application memory size to a higher value (2Mb). T ry turning MultiFinder of f and re-starting the Macintosh befor e printing. ■ T ry setting the driver to Draft quality .
80 The foreground application is less responsive while printing in the background. ■ Background printing shar es the processor in the Macintosh with the foregr ound application. The amount of time allocated to processing the job may be adjusted with the Preferences command in the Admin menu of the F ARGO Backgrounder .
81 12 T echnical Specifications Printing Method: Non-impact wax thermal transfer/dye-sublimation Printing Resolution: Software-selectable, color and monochr ome: Highest quality mode: 600 x 300 dpi Re.
82 Output T ray: 30 Sheets Maximum Internal Font: Letter Gothic 12 cpi (12 point); Code Page 850 Character Set Printer Driver: W indows 3.1 (or higher), Macintosh, Amiga Interface: Standard 8-Bit Parallel (Centr onics-type) or Apple LocalT alk Colors: Up to 16.
83 Appendix A Switch Settings The PrimeraPro Color Printer has an 8-position DIP switch located on the rear panel next to the parallel input port. These switches define a number of printer functions. The factory default settings for the switches are in the ÒupÓ or Òof fÓ position.
84 B. Character Set Configuration installed, the printer still assumes that there is a color ribbon installed. Therefor e, the monochrome ribbon is advanced in order for the printer to verify that it is not printing on a yellow panel.
(F ACTOR Y SETTING) (F ACTOR Y USE ONL Y) 85 T ABLE A-3: Character Set Selections T ABLE A-2: Character Set Configuration COUNTR Y SW5 SW6 SW7 SW8 U.S.
86 Appendix B Interfacing Information A. Introduction B. CENTRONICS- type Parallel Interface Depending on your operating environment, the PrimeraPro Color Printer is equipped with either a standard 8-bit Centr onics-type parallel data communications port for use with a PC or an Amiga, or an Apple LocalT alk port for use with a Macintosh.
87 T ABLE B-2: Apple LocalT alk Interface Pin Assignments 1, 2, 7: No Connection 3: TxDÐ T ransmit Data (active low) fr om printer 4: Signal GroundÐ connected to logic and chassis gnd 5: RxDÐ Receive Data (active low) to printer 6: TxD+ T ransmit Data (active high) fr om printer 8: RxD+ Receive Data (active high) to printer C.
88 Appendix C PrimeraProÕ s Printer Commands and Control Codes This section contains a summary of the PrimeraPro Color Printer Õs commands and control codes. These commands are used mainly by those who wish to drive the printer from specific applications and from operating systems other than W indows.
89 ■ The total number of repeated bytes and unrepeated bytes is 320. ■ Blank raster line: $85 R $00 (R is repeat as described above). 4. Page Eject: $87 Example: (in hexadecimal) 1B 00 FF 31 50 86.
90 Index A6-Accessory Kit .......................................................17 Adobe T ype Manager ...............................................50 Amiga Printer Driver Installing .................................................................
91 F ARGO Backgrounder About ......................................................................51 Batch Printing ........................................................56 Installing ................................................................
92 Printer Driver See Amiga, Macintosh or W indows Driver Ribbon About ............................................................1, 17, 77 Cartridge ................................................15-16, 18-20 Configuration .........................
FARGO Electronics, Incorporated Printed In The United States of America Eden Prairie, Minnesota, U.S.A. P/N 510448.
An important point after buying a device FARGO electronic 76504 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought FARGO electronic 76504 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data FARGO electronic 76504 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, FARGO electronic 76504 you will learn all the available features of the product, as well as information on its operation. The information that you get FARGO electronic 76504 will certainly help you make a decision on the purchase.
If you already are a holder of FARGO electronic 76504, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime FARGO electronic 76504.
However, one of the most important roles played by the user manual is to help in solving problems with FARGO electronic 76504. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device FARGO electronic 76504 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
