Instruction/ maintenance manual of the product 3211 Ericsson
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BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 2 EN/LZTBS 170 321 R1A © Ericsson Enterprise AB 2004 Dialog4222En.bo ok Page 2 Tuesday, August 24, 2004 5:31 PM.
3 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 W elcome ............... ........ ............ ........ ........... .... 4 Description .................. ........ ........... ......... ......... 6 Incoming Calls ............ ..........
Welc o me BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 4 We l c o m e Welcome to the User Guide for the Dialog 4222 Office, Dialog 3212 Standard and Dialog 3211 Economy plus phones in the BusinessPhone Communication Platform fr om Ericsson.
5 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Welc o me Copyright All rights reserved. No parts of th is publicati on may be reproduced, stored in r etrieval systems, or tr ansmitted.
Descript ion BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 6 Description Dialog 4222 Office 1 2 15 3 4 5 6 7 8 9 10 11 12 13 16 17 14 15 Dialog4222En.
7 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Descriptio n 1D i s p l a y 2x20 characters. See section “ Display info ” on page 14. 2 Dual-Function programmable keys Storing numbers, program functions. See section “ Settings ” on page 87.
Descript ion BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 8 13 V olume control T o adjust the volume. See section “ Settings ” on page 87. 14 Microphone 15 Option al key panel 17 Dual-Function programmable keys. Note: Use only an optional key panel of type DBY 419 01.
9 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Descriptio n Dialog 3212 Standar d / Dialog 3211 Economy plus Note: The graphic above is valid for the Dialog 3212 Standard as well as the Dialog 3211 Economy plus telephone. The Economy plus telephone is not equipped with a display .
Descript ion BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 10 1 Display (S tandard telephone only) 2x20 characters. See section “ Display info ” on page 14. 22 n d Key for access to secondary key functions (These functions are stated on the second line of the corresponding key).
11 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Descriptio n 12 Loudspea ker on/off T o switch the loudspeaker on or off. See section “ During Calls ” on page 33. 13 Clear T o disconnect calls or to cl ear the display in programming.
Descript ion BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 12 Phone keys Dialog 4222 / Dialog 3211 & 3212 This table gives you an overview of the different key design of the Dialog 4222 Office, the Dialog 321 2 Standard and the Dialog 3211 Economy plus .
13 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Descriptio n Lamp indications The key lamps on your telephone in dicate with different signals the traffic state of the ongoi ng call or function. Ô Extinguished lamp The function is not active.
Descript ion BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 14 Display info Note: This section only applies to the Dialog 4222 Office and the Dialog 3212 St andard telephone. The display assists your actions on the phone with step-by-step instructions.
15 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Descriptio n Status information Status in formation dur ing inte rna l calls: NB The called number is blocked. B The called extension is busy . C Incoming call. F The called extension is free.
Descript ion BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 16 To n e s T ones are audible in the handset. Dial tone (System ready to accept digi ts) Special dia l tone (System ready t.
17 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Descriptio n Signals Ringing signals are emitted fr om the phone. Note: The tones and ringing signals in this gui de refer to the standard system but may vary between countries.
Incoming C alls BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 18 Incoming Calls Inter nal calls A ringing signal and a flashing lamp indica te an in coming call. The display shows the numb er and the name of the inter nal caller (Dialog 4222 Office / Dialog 3212 Standard telephone).
19 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Incomi ng Calls Answer calls u Lift the handset. Handsfree Line 1 Ö Ô Press without lifting handset. Or: Â Press without lifting handset. Y ou are connected to the caller via the loudspeaker and microphone.
Incoming C alls BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 20 Answer a second call Y ou are on the phone, when a mut e d ringing signal and a Line key flashes to indicate a new incoming call: Line 2 Ö Ô Press the flashing Line key .
21 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Incomi ng Calls Save and r ed ial incoming calls When you receive an incoming ex ternal c all, you can save the nu mb e r in o rde r t o re di al it e as il y (the nu mber can contain 24 digi ts maximum).
Outgoing Calls BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 22 Outgoing Calls Sometimes you make a call but the person is not available. These functions will hel p you in your a ttempts to establish contact w ith the called party . Make calls How to make inter nal and extern al calls.
23 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Outgoing Calls Last Exter nal Number Redial When you initiate an exter nal call the system automatically stores all the dialled digits, irre spective of whether the call was successful or not.
Outgoing Calls BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 24 Automatic Callback Y ou call a n extension and receive busy tone or get no answer . 5 Pr ess. V erification tone. Note: The number for Automatic Ca llback may differ from country to c ountry .
25 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Outgoing Calls u Lift the hands et when you are called back . (Y ou can also press the Line or Loudspeaker key to answer in handsfree mode.) Notes: It is not possible to do a new request on a key holding an already activated requ est unt il the existing one is cancelled.
Outgoing Calls BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 26 Busy extension Y ou call a n extension and receive busy tone. Camp-on Y ou can notify a busy extension of your call by a muted ringin g call. 4 Pr ess to camp-o n. Keep the handset off hook.
27 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Outgoing Calls Diverted extension Bypass Call Forwarding makes it possib le to ca ll a specific extension, even if Call Forwarding is activated on this extension. *60* Pr ess. z Enter extension number .
Outgoing Calls BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 28 Additionally , you can p rogram th e 4 pr ogrammable keys on the telephone (see Option 1).
29 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Outgoing Calls Common Abbr eviated Numbers Externa l numbers are stor e d cen trally in your BusinessPhone Communication Platform. Common Abbreviated Numbers can be dialled from every extension th at has the authority to do so.
Outgoing Calls BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 30 Or: z Enter a di al code (m aximum 4 digi ts). _A Õ Ô Press the pr ogrammable ke y again. X Pres s to finish pr ogramming. Note: The Dual-Function keys allo w In dividual Abbre viated Numbers and other functions e.
31 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Outgoing Calls # Pr ess. í Pres s to finish pr ogramming. Cancel one spec ific Individual Abbr eviated Numbe r #51* Pr ess. z# Enter an Abbreviated Numbe r between 0 and 9 a nd press. Cancel all Individ ual Abbrevia ted Number s #51# Pr ess.
Outgoing Calls BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 32 z Enter the number . Y ou can use a ny directory numb er , e.g. a Commo n Abbreviated Number or a colleague’ s extension number . _A Õ Ô Press the pr ogrammable ke y again.
33 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 During Calls During Calls The BusinessPhone Communicati on Platform allows you to handle calls in many different ways.
During Calls BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 34 Fr om handsfr e e to handset Y ou have an ongoing handsfree conversation. u Lift the handset. Conversation via the handset. Mute Y ou have an ongoing co nversation. É Press to switch the microphone on or off.
35 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 During Calls Refer Back Y ou have an ongoing conversation on e. g. Line 2 and want to refer back to the call that is put on hold on Line 1. The lamp of the call put on hold flashes. Line 1 Ö Ô Press to put t he se cond call on hold.
During Calls BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 36 T ransfer to a busy extensio n Y ou can even transfer calls to busy extensions. The other party will hear a muted signal (Camp-on), an d the call will be extended, as soon as the ongoing call is term inate d (if Camp-on is allowed).
37 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 During Calls Confer ence Y ou have an ongoing co nversation and you want to establish a telephone conference. Inquiry Ô Press. Or: Line 2 Ô Pr ess. z Enter number of the third party . 2nd Ô Pr ess.
During Calls BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 38 Individual Hold Y ou have an ongoing co nversation, i.e. the Line 1 key is lit. Now you want to put the ongoing call on hold for a short while. Line 1 Õ Ô Press the Line key .
39 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 During Calls Send Message T o send a message to an extensio n when you receive busy tone or get no answer . Callback message Message Ô# Pres s to send a Call Me message. Vo i c e T o send a V oice message.
Call Li st BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 40 Call List The Call List includes a c omplete history of recently made calls.
41 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Call List If a name is available to the exte r nal caller‘s number in your system , it is shown alternating to the nu mbe r .
Call Mete ring BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 42 Call Metering Note: This section only applies to the Dialog 4222 Office and the Dialog 3212 St andard telephone.
43 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Call Mete ring Cost of the last call After finishing an outgoing extern al call, you have the possibility to see the cost of the last call. *46# Pr ess. The display shows the c ost of the las t call.
Call Forwar ding BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 44 Call Forwar ding When you are not available to take calls or decide to answer your calls on another extension, it is us eful to forward your calls to an alternate answering posi t ion.
45 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Call Forw ardi ng Fixed Diversion This function directs your calls to a pr e-programmed answering position (e.g. secretary). Activate Fixed Diversion 2nd Ô Pr ess. Diversion Ô Pr ess to activa te diversion.
Call Forwar ding BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 46 Pr ogram Fixed Diversion addr ess If you need to program a new diversion address: *00* Press to enter the pr ogramming mode. 2nd Ô Pr ess. Diversion Ô Pr ess. z Enter the new di version ad dress.
47 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Call Forw ardi ng Individual Diversion This feature gives you the possibility to divert your calls to internal and external posit ions, e.g. to any directory number , a collea gue’ s extension, an exter nal number or a Common Abbreviated Number (e.
Call Forwar ding BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 48 Program and activate a new Exte rnal Diversion addr ess T o set a new Individual Exter nal Diversion address: *22* Pr ess. 0z Enter the digit(s) fo r exter nal line acce ss and the new External Diversi on addr ess.
49 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Call Forw ardi ng Follow-me If you are in another r oom, you can still answer your calls by forwarding them to wher e you are. T o act ivate Follow-me, Individual Diversion must be activ e on your telephone .
Absence Informatio n BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 50 Absence Information If you are not in the office for a certain period of time (e.g. meeting, vacation, lunch, ill ness), this featur e allows you to inf orm your callers of the reason of your absen ce.
51 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Absence Information Pre-defined texts z Enter Info Co de and Compl e ting Info (see table). # Press to enter the information. í Pr ess to finish the pr ocedur e. The programmed absence info will be shown in the display .
Absence Informatio n BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 52 V oice inform ation 2nd Ô Pr ess. Info Ô Pr ess. 9 Press and speak. * Pr ess to play-b ack and lis ten to your r ecording. 9 Press and speak to re-recor d. # Press to activate.
53 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Absence Information Use saved information When the information is switched off: 2nd Ô Pr ess. Info Ô# Press to activa te saved info. The Message/Info lamp ligh ts. Information is active.
Mailbox System BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 54 Mailbox System While you are away from the of fi ce, callers can leave messa ges in your indivi dual or in a common ma ilbox, wh ich can be u sed by more than one user .
55 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Mailbox System Note: For daily use, it is recommended to ask your system administrator to defi ne the pe rsonal or common mailbox as your pre-programme d diversion address. Onc e this is defined, you only have to press 2nd Ô + Div ersion Ô to activate yo ur mailbox.
Mailbox System BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 56 Access the Mailbox The following mailbox functions can be accessed from your own extension, any other inter nal extens ion or from an external position (e.
57 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Mailbox System Listen to Messages Received messages are divided into the following three categories: • New messages (not heard); indi cated by a flashing message lamp an d a spec ial di al ton e.
Mailbox System BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 58 Forward a V oice Message A copy of your received voice mess ages (in the individual mailbox) can be forwarded to other ma ilbox numbers (i ndivi dual or common).
59 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Mailbox System Send Messages via your Mailbox Note: This function is not applicable for the common mailbox With this fu nction, th e mailbox system allows you to recor d and send messages from your mailb ox to any other internal mailbox without calling the re spective mailbox owner .
Mailbox System BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 60 • Notification with mailbox access: Y ou ackno wledge the notification via your password (has to differ fr om the default value 0000). See section “ Change Password ” on page 61 to select a new password.
61 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Mailbox System Change Passwor d Change the password via your individual mailbox Note: This function is not applicable for the common mailbox Access the m ailbox. (See chapter “ Access the Mailbo x ” on page 56.
Mailbox System BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 62 Dictaphone Function If you want to recor d and retrieve personal voice messages you, can use the Dictaphone function. A Dictaphone message is treated as a normal message.
63 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Mailbox System Conversation Recor d ing The Conversation Recording function makes it possible to stor e the ongoing telepho ne conversation in the Indivi dual Mailbox by pressing a pre-pr ogrammed Re cording key .
System Phonebook BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 64 System Phonebook The System Phonebook co vers inter nal directory numbers as well as external common abbreviated numbers.
65 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 System Phonebook Make a Call ¿ Enter the first lette r(s) of the name. When pressing a key , the first av ailable character on that specific key is displayed. T o get the following characters , press the key repeatedly .
Security BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 66 Security Block extension Y ou can block your ext ension in order to pr event una uthorized extern al calls. Y ou can still make inter nal calls and you can also receive incoming calls.
67 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Security Bypass blocked extension In order to make a call, you can temporarily bypass a blocked extension by using your personal password. Note: T o change your password see chapter“ Change Password ” on page 61 Bypass own extension *72* Pr ess.
Group Feat ures BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 68 Gr oup Features When you are working together in a team the following Group features can be very useful. Y ou ca n page your colleagues, give them Key system or pick -up their incoming calls.
69 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Group Feat ures Supervision/T elephone Attendance A Function key can also be programmed for Supervision and handling calls for a group of extensio ns.
Group Feat ures BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 70 Loudspeaker Paging Y ou can page all extensions in a group and give a V oice message. Paging Ô Press ( pre- pr ogrammed ). All exte nsions in a gr oup ar e calle d. Paging Õ Ô Pr e ss again and hold the key (pre-programmed).
71 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Group Feat ures Gr oup Hunting Y our tele phone can be inc luded in one or several hunt groups. In a hunt group all members are r epresented with one common directory number . 16 hunt grou ps can be pr ogrammed, each containing 1 t o 20 members.
Group Feat ures BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 72 Answer calls As system default the hunt group nu mber is shown in the display . If you require a different display la yout, please contact your system administrator . Answer Group Hunting calls in the norm al way .
73 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 ISDN Facilities ISDN Facilities Note: This section only applies to the Dialog 4222 Office and the Dialog 3212 St andard telephone. This chapter is only r elevant when your system is c onnected to a digital trunk lin e (ISDN-trunk line).
ISDN Facilities BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 74 Answer an incoming call fr om an ISDN-line A ringing signal and a flashing la mp indica te an incoming call, answer the call in the normal way . One of the following four cases will occur .
75 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 ISDN Facilities Make an exter nal call on an ISDN-line Establish an exter nal call in the normal way . If the called party is also connected to a digital trunk line, your public number is shown on the called party’ s displa y .
ISDN Facilities BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 76 Malicious Call Identification If you ar e disturbed by malici ous external incoming calls, you can request a number tracing fr om the network provider .
77 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 ISDN Facilities Number Secr ecy By pressing a pr e-programmed Number Secr ecy key you can choose not to show your complete number (public + extension number) to the connected party . Number Secr ecy Ô Pres s a pr e-programm ed key to supp ress yo ur complete number to the public net.
Other Useful Fe atur es BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 78 Other Useful Featur es By using these featur es your prod uctivity will be increased, e.g. you can set reminders for important meetings, place t he cost for extern al calls on separate accounts, listen to music via t he loudspeaker and much more .
79 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Other Useful Features T o deactivate the T andem configur ation Secondary on/off Õ Ô Press ( pr e-pr ogramm ed).
Other Useful Fe atur es BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 80 Cancel reminder #32# Press to cancel all settings. í Pr ess to finish the pr ocedur e.
81 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Other Useful Features Inquiry Ô Press. z Enter the do or -opener’ s directory number . Please ask your system administrator for t he number . Note: Y ou can also program the door -opener’ s directory number as a Common Abbreviated Number or a function key .
Other Useful Fe atur es BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 82 Dir ect Inward System Access (DISA) If you are working externally an d you have the nee d to make business calls, call your comp any and use the company PBX to make an extern al call to the desired party .
83 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Other Useful Features Account Number An Account Number c an be entered to debit telephone cost to differ ent accounts.
Other Useful Fe atur es BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 84 DTMF T o nes The DTMF function is used to co ntrol answering machines or any other telecommunication devices. u Lift the handset. z Make an inte rnal or external call to reac h the desir ed device.
85 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Other Useful Features Networking Networking is th e connection of se veral premises within a company . The connect ion can be se t up via leased lines, public lines, Local Ar ea Network (LAN) or Wide Ar ea Network (WAN).
Other Useful Fe atur es BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 86 Least Cost Routing Least Cost Routing (LCR) automat ically selects the cheapes t way to establish th e connection to th e desire d external numbe r . Please ask your system administrator if th is function is install ed in your system.
87 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Settings Settings If you r equir e fr equent use of certain funct ions, you may pr ogram them on the Dual-Function keys on the telephone. Whe n you want to use the function, just press the key .
Settings BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 88 Pr ogram a function How to program a function on key A. Note: Some functions can also be programmed as Individual Abbreviated Numbers, see section “ Abbreviated Numbers ” on page 27.
89 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Settings *00* Press to enter the pr ogramming mode. _AÔ Pr ess the desi red pr ogrammabl e key . 13 Enter the Function co de for Su pervision. _A Õ Ô Press the pr ogrammable ke y again.
Settings BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 90 Function codes and r equir ed data Note: Accessible functions depend on the programming of the system; if you require another function please conta ct your system administrator .
91 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Settings Alter native programming for Automatic Callback, Camp-on, Intrusion The associated number for using the Automatic Callbac k, Camp- on or the Intrusion function may va ry fr om country to country .
Settings BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 92 Handset and loudspeaker volume Use the volume keys. Y ou c an set different volume levels for intern al and exter nal calls and for Background Music. During a call, adjust handset listening volu me in handset mode.
93 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Settings Ringing signal By programming, you can adjust ringing type (2 types), ri nging volume (10 steps) and ringin g character (10 characters). *00* Press to enter the pr ogramming mode.
Settings BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 94 Ringing volume 2*0 – 9 Pr ess. Y ou will hear the selected volume (0...lowest volume, 9...highest). Y ou only have to press the last digit to select another ringing volum e. í Pr ess to finish the pr ocedur e.
95 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Settings Programming mode 2nd Ô Pr ess to enter Pr ogramming mode. Select the call type you want to program. Line 1 Ô Pr ess for inte rnal calls. Or: Line 2 Ô Pr ess for ext ernal calls.
Settings BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 96 Scroll within th e melody: ì Press to move the cursor within the melody . Hold the key to move to the beginning or the end. Erase note or melody: í Press to erase the note to the left of the curso r .
97 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Settings Display contrast Y ou can adjus t the contrast for the display . í*5 Pr ess and hold si multaneously until a ring signal is hear d. The display shows: 2nd Ô Pres s. The display shows: ì Pres s r epeatedly to a djust the contrast.
Accessories BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 98 Accessories This chapter describes optional feat ures that can be used together with your BusinessPhone telephone. Expansion key panel Note: Only available for Dialog 4222 Office.
99 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Accessories The Line 2 ke y lamp indicates th e setting of the optio n unit: •O f f = E x t r a b e l l • On=Busy signal lamp • Flashing=Combi ned extra bell & busy lamp .
Accessories BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 100 Extra handset Useful for involving a second pe rson in your conversation, for talking or ju st listening. T ape r ecorder When a recor ding of the telephon e conversation is needed, for evidence purposes, a tape r ecorder can be connected.
101 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Accessories Headset to handset u Lift the handset. Handset to headset Í Press the Headset key . Headset with Group Listening  Press to toggle between head set with or without G roup Listening.
Accessories BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 102 Headset - Dialog 3211 & Dialog 3212 The following Headset functions are available. Note: T o use the Headset function s your telephone has to be equipped with option uni t DBY 410 02.
103 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Accessories Headset with Group Listening s Press to toggle between head set with or without G roup Listening. Headset to handsfree s Pr ess. Headset h Press the Headset key (optio nal).
Useful Hints BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 104 Useful Hints Connections between exter nal lines With your BusinessPhone PBX, you can establish a n external call diversion or a conference with more than one external party or transfer an exter nal call to another exter nal destination (e.
105 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Installation Installation Dialog 4222 Office Install cables Y ou can put t he cable to the hand set in the notch under neath the telephone. The cable to the exchan ge has to b e plugged in LINE and the handset cable has to be plugged in HAND SET .
Installation BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 106 Install stands and adapt telephone Position high Position low Press to fasten stand Release to remove stand Dialog4222En.
107 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Installation Install key panel Note: Only available for Dialog 4222 Office. 1 Remove the small pl astic plate, m arked D SS, i.e. with a screwdriver and connect the c able. 2 Attach the key panel unit.
Installation BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 108 Install card Use the Designation Card Manage r to make and print your own key panel designation cards. The Designation Car d Manager is included on the Ericsson T eleph one T oolbox CD.
109 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Installation Install pullout leaf 1 Remove the pr otectiv e film fr om the guiding ra ils. 2 Attach the guiding rails to the bottom of the phone, observing the dire ction of the “ cut” corner .
Installation BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 110 W all mounting handset hook The phone can be wall mounted wi thout using a special console. Useful for instance in conf erence rooms or public ar eas. 1 Use a screwdriver to r e move the handset hook.
111 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Installation Install car d Use th e Design ation Card M anage r to mak e and pr int your own designation cards. The Designation Card Manager is included on the Ericsson T elephone T oolbox CD .
Installation BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 112 Dialog 3212 Standar d / Dialog 3211 Economy plus Install cables 1C a b l e t o h a n d s e t 2 Cable to exchange 3 Space.
113 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Installation W all mounting handset hook When mounting on a wall , you have to pull out and tu rn th e hook. Install stand and adjust telephone Press to decrease angle Pull to increase angle Tiltable displ ay (Standard only) Adjustable angle Dialog4222En.
Installation BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 114 Placing the telephone • Do not place your telephone on sensitive surfaces. Use a non- slippery pad to protect your furniture from possible damage. • Do not place your telephone near sources of extr eme heat, e.
115 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Glossary Glossary Abbreviated Num ber Dialling Initiating a call to a pre-programmed number by dialling a code or pressing a key . Short numbers can be: 1. Common, which means that all extensions can use them.
Glossary BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 116 Extension All telephon es connected to the PBX have a unique internal number (up to 8 digits). If your telepho ne is equipp ed with a d ispla y , you can see your number . Function code A digit code that corresponds to a specific function.
117 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Glossary Pre- defined te xt Pre-pr ogra mmed absent information. See section “ Absence Information ” on page 50. Thir d party A third connection (person), which can be included in an ongoing two person conversation.
Index BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 118 Index A Abbreviated N umbers 27 Absence Information 50 Change information 52 Enter information 50 Receive information for diver.
119 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Index From ha ndsfree to h andset 34 Group Listening 33 Individual Hold 38 Inquiry 34 Mute 34 Refer Back 35 T ransfer 35 E Enter infor.
Index BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 120 Make an external call on an ISD N-line 75 Make calls 22 Malicious Call Identification 76 Melody pr ogramming 94 Messages Conver.
121 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Index Dialog4222En.bo ok Page 121 Tuesday, August 24, 200 4 5:31 PM.
Notes BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32 12 122 Notes Dialog4222En.bo ok Page 122 Tuesday, August 24, 200 4 5:31 PM.
123 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Notes Dialog4222En.bo ok Page 123 Tuesday, August 24, 200 4 5:31 PM.
Ericsson is shaping the future of Mobile and Br oadband Intern et communications through its continuous technology leadership . Providing innovative solutions in mor e than 140 countries, Ericsson is helping to create the most po werful communication companies in the world.
An important point after buying a device Ericsson 3211 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Ericsson 3211 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Ericsson 3211 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Ericsson 3211 you will learn all the available features of the product, as well as information on its operation. The information that you get Ericsson 3211 will certainly help you make a decision on the purchase.
If you already are a holder of Ericsson 3211, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Ericsson 3211.
However, one of the most important roles played by the user manual is to help in solving problems with Ericsson 3211. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Ericsson 3211 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
