Instruction/ maintenance manual of the product SureColor S50670 Epson
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. EPSON SureColor ® S30670 S50670 S70670 User’s Guide.
Copyrights and Trademarks 2 Copyrights and Trademarks All rights reserved. No part of this publication may be reproduced, st ored in a retrieval system, or transmit ted in any form or by any mean s, electronic, mechan ical, photocopyi ng, record ing, or otherwise, with out the prior wr itten permission of Seiko Epso n Corporation .
Contents 3 Contents Chapter 1 Introduction Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 When choosing a place for this pr oduct . . . . . . . . . . . . . . . . . . .
Contents 4 Chapter 2 Basic Operations Loading and Exchanging Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Loading Media - S70670/S50670 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 5 Chapter 4 Using the Control Panel Menu Menu Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Menu List . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 6 Appendix A Where To Get Help Contacting Epson Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184 Chapter B Software License Terms Open Source Software Licenses . . . . . . . . . .
Introduction 7 Chapter 1 Introduction Important Safety Instructions Read all of these instructions before using the printer. Also be sure to follow all warnings and instructions marked on the printer. When choosing a place for this product ❏ Place this product on a flat, stable surface t hat is larger than th is product.
Introduction 8 ❏ The printer requires two power cables with a combined capacity of 20 A at 100 V or 10 A at 240 V. If the combined capacity can not be suppli ed by a single outlet, connect the cables to different outlets with independent power sources.
Introduction 9 ❏ If you remove an ink cartridge for later use, protect the in k supply area from dirt and dust, and store it in the same environment as this product. Note that there is a valve in the ink supply port, making covers or plugs unnecessary, but care is needed to prevent the ink from staining items t hat the cartridge touches.
Introductio n 10 Printer Parts Front section - S50670 and S70670 1 Maintenance cover (left) Open this cover to clean the area around the pr int head. Normally closed when using the printer.
Introductio n 11 6 Roll core holder locking screw The locking screws keep the roll core holders in place once they have been attached to the roll core. There are two lift levers : one on the left and one on the right. 7 Roll support Place the used roll core for media take-u p on these holders.
Introductio n 12 21 USB port Connects the USB cable. 22 Maintenance c over (right) Open this cover when performing regular maintena nce. Normally closed when using the printer. See “Regular Maintenance” on page 121. 23 Media loading lever After loading media, lower the media loading lever to keep the media in place.
Introductio n 13 Front section - S30670 1 Maintenance cover (left) Open this cover to clean the area around the pr int head. Normally closed when using the printer. See “Cleaning Around the Print Head” on page 126. 2 After heater The heater can be used to rapidl y dry ink after printing.
Introductio n 14 8M a n u a l s w i t c h Use this switch to select the manual t a ke-up direction. The selected option takes effect when the Auto switch is in the Off position. 9C a s t e r s There are two casters on each leg. Onc e installation is complete , the front casters should be kept locked while the printer is in use.
Introductio n 15 Inside - S70670, S50670 Dirt on any of the following parts may reduce print quality. Regularly clean or exchange these parts as described in the chapters listed in the reference se ctions below. The illustration shows the S70670. On/flashing : An error has occurred; the type of error is indic ated by how the lamp lights or flashes.
Introductio n 16 4 Pressure rollers (high) There are ten rollers in total; the high pressure rollers are the two on the outside edges. They press down on the edges of the media during ink layering. See “Cleaning the Platen Heater, Pressure Rollers, and Media Holdin g Plates” on page 112.
Introductio n 17 Inside - S30670 Dirt on any of the following parts may reduce print quality. Regularly clean or exchange these parts as described in the chapters listed in the refer ence sections below. 1 Print head The print head prints by moving left and right while emitting in k.
Introductio n 18 Back 7C a p s Except during printing, these caps cover the print head nozzles to prevent them from drying out. We recommend that the caps be cleaned once a week. See “Regular Part Cleaning” on page 124. 8W i p e r The wiper removes ink from the print head nozzles.
Introductio n 19 LAN port 5P r e - h e a t e r Heats the media before printing so that the print ar ea is not subject to sudden changes in temperature. 6 Roll support Rest media on these supports before placing it on th e roll hold ers. There are two supports: one on the le ft and one on the righ t.
Introductio n 20 Control panel 1 P button (power button) Turns the power on and off. 2 P light (power light) The printer's operational status is indicated by a lit or flashing light. On : The power is on. Flashing : The printer is receiving data or performing head cleaning or other operations during shut-down.
Introductio n 21 4 Display Displays the printer's status, menus, error messages, and so on . See “Understanding the Display” on page 22. 5 Menu button Press this button to displa y menus. See “Using the Control Panel Menu” on page 147. 6 y button (back button) Press this button to exit to the previous menu when options are displayed.
Introductio n 22 Understanding the Display The following illustra tion shows the disp lay for the S50670. 12 W button (pause/cancel button) The printer enters pause status if this is pressed while printing. To release the pause status, press the W button ag ain, or select Pause Cancel on the screen and then press the Z button.
Introductio n 23 3M e d i a i n f o From left to right, this display shows the selected media, platen gap, media width, and media remaining. If a media setting bank number creat ed with this printer is se lected as the print media, the number (from 1 to 30) will be displayed.
Introductio n 24 Note: You can also check the level of ink remaining using the Ink Level option in the menus. See “The Ink Level Menu” on page 160.
Introductio n 25 6 Head strike dete ction status This is displayed by the S50670 only. : The printer checks whether the media lifts during printing. : The printer does not che ck whether the media lifts during printing. See the “The Maintenance Menu” on page 159.
Introductio n 26 Features This wide-format color ink jet printer supports roll media up to 1626 mm (64 inches) in width. The main features of th is printer are described below. Realizing High Productivity Triple Heaters The three heaters listed below support im proved productivity and print quality.
Introductio n 27 Additional Print Dryi ng System Available The additional print drying system (included with the S50670; optional with other models) can be used for increased drying perform ance and improved prod uctivity. It is recommended when using the S70670 in 10 color mode, as the white and metallic silver inks are slow to dry.
Introductio n 28 In addition to roll supports that give you a place to rest medi a during installation, the printer offers lift levers that allow heavy media to be effortlessly rais ed to the leve l of the roll holders. Virtually Odorless Solvent Ink The distinctive odor of solvent-based inks has be en reduced with our so lvent inks.
Introductio n 29 Notes on Usage and Storage Installation space Make sure that you secure th e following space, cl ear of any other objec ts, so that paper ejection and consumable repl acement are not obstructed. For the external dime nsions of the printer, see “Spec ifications Table” on page 180.
Introductio n 30 ❏ Do not bend or tug t he waste ink tube. Ink could sp ill inside or around the printer. ❏ The following components requir e regular maintenance at recommended intervals or according to the frequency with which the printer is used.
Introductio n 31 Notes when not using the printer If you are not using it, note the following points w hen storing the printer. If it is not stored correctly, you may not be able to prin t properly the next time it is used. Additional precautions are requir ed for white and metallic silv er inks.
Introductio n 32 Whether head washing is requi red depends on the l ength of time the printer will be left unused. ❏ S70670 (8 color mode ): 2 weeks or more ❏ S50670 (4 color mode ): 3 weeks or more ❏ S30670: 1 month or more See the “The Maintenance Menu” on page 159 for mo re information.
Introductio n 33 ❏ Use a cleaning stick from the supplied maint enance kit to wipe ink from the ink supply port of cartridges that have been removed from the printe r before all the ink is used. Dried ink on the supply port may cause ink leaks when t he cartridge is reinserted and used.
Introductio n 34 Notes on Handling ❏ Do not fold the media or damage the printable surface. ❏ Do not touch the printable surface. Moisture and oils from your ha nds can affect print quality. ❏ When handling media, ho ld it by both edges. We reco mmend wearing cotton gloves.
Introductio n 35 Specialty Inks The term “specialty inks” is used fo r white and metallic silver in ks. White and metallic silver inks are prone to settli ng (components settling to the bottom of the liqui d). Using the ink in this state can cause a decline in print qu ality and printer malfunction.
Introductio n 36 ❏ If print results are uneven, circulate or refresh the ink. See “Maintenance Procedures for Specialty Inks” on page 117. Using the Supplied Software Contents of the Software CD The following applications are av ailable on the supplie d software CD.
Introductio n 37 2. Click the desired item in the EPSON LFP Remote Panel 2 main window. See EPSON LFP Remote Panel 2 help for more information. Exiting EPSON LFP Remote Panel 2 Click Finish in the EPSON LFP Remote Panel 2 main window.
Introductio n 38 4. Select the target pr inter icon, and then click OK . 5. Follow the on-screen inst ructions to continue. When the delete confirmati on message appears, click Yes . If you are reinstalling th e EPSON communications driv er, restart the computer.
Basic Operations 39 Chapter 2 Basic Operations Loading and Exchanging Media The process for loading media varies with the m odel of printer or type of media feeding unit used.
Basic Operations 40 When the Standard Media Feeding Unit Is Installed This section uses the S70670 to illustrate the process of loading media when the supplied media feeding uni t is installed.
Basic Operations 41 Printable side out Printable side in 4. Place the left edge of the media in any of the black s quares on the bar in back of the printer and the right edge on any of t he holes on the back of the printer. The recommended positions for media of different widths are shown below.
Basic Operations 42 5. Raise the lift lever on the left side of the printer to lift the media into position, then firmly insert the roll holder. If the roll of media has an outer diameter wh ich is less than 140mm (5.5 inches), lift it up by your hands, and set it to the roll holder.
Basic Operations 43 If the roll of media has the outer diameter which is less t han 140mm (5.5 inches), lift it up by your hands, and set it to the roll holder as described in Step 5.
Basic Operations 44 9. Rotate the handle until part A in the illustration below is fully inserted. 10. Raise the media loading lever. Important: Once part A is hidden, do not turn th e handle any further. Failure to observe this precaution could damage the roll holder.
Basic Operations 45 11. Pull out the media and inse rt it into the printer. 12. Insert the media past the pres sure rollers and lower the media loading lever to hold it in place.
Basic Operations 46 14. Hold the center of the media and raise the media loading lever. 15. Pull the media straight forward until the edge is past the label on the left side of the after heater. Keep the right edge of the me dia parallel with the scale markings on the two labels on the right side of the after heater.
Basic Operations 47 Position the low pressure roll ers 5 mm (0.20 inch ) and the high pressu re rollers 10 mm (0.39 inch) from the edges of the media, keeping them in the bounds shown by the black labels (see “Print able area - S70670/S50670” on page 107, “Printable Area - S30670” on page 110, and “High Print Qual ity” on page 27).
Basic Operations 48 19. Attach the media hol ding plates at either side of the media. First, position the plates so that the edges of th e media are in the centers of the round holes. Next, adjust the position until the white line is visible in the square window and push the plates down to lock them in place and k eep them from lifting.
Basic Operations 49 20. Close the front cover. Using the Optional Heavy Roll Media Feeding Unit This section uses the S70670 to illustrate how to load media when t he optional heavy roll media feeding uni t is installed. We recommend using a lifter fo r media over 40 kg (88.
Basic Operations 50 2. Loosen the roll holder fi xing screws and adjust the roll ho lders so that the gap between the two is wider than the media. 3. Temporarily place media on the lifter oriented a c.
Basic Operations 51 Printable side in 4. Place the left edge of the media in any of the black s quares on the bar in back of the printer and the right edge on any of t he holes on the back of the printer. The recommended positions for media of different widths are shown below.
Basic Operations 52 5. Align the media an d the roll holders. Raise or lower the lifter un til the media roll core is le vel with the roll holders. 6. Fully insert the left roll hol der. Next, tighten the ro ll holder screw to fix the roll holder in place.
Basic Operations 53 8. Remove the lifter. 9. Rotate the handle until part A in the illustration below is fully inserted. 10. Raise the media loading lever. Important: Once part A is hidden, do not turn the handle any furt her. Failure to observe this precaution could damage the roll holder.
Basic Operations 54 11. Pull out the media and inse rt it into the printer. 12. Insert the media past the pres sure rollers and lower the media loading lever to hold it in place.
Basic Operations 55 14. Hold the center of the media and raise the media loading lever. 15. Pull the media straight forw ard until the edge has past the l abel on the left side of the after heater. Keep the right edge of the me dia parallel with the scale markings on the two labels on the right side of the after heater.
Basic Operations 56 Position the low pressure roll ers 5 mm (0.20 inch ) and the high pressu re rollers 10 mm (0.39 inch) from the edges of the media, keeping them in the bounds shown by the black labels (see “Print able area - S70670/S50670” on page 107, “Printable Area - S30670” on page 110, and “High Print Qual ity” on page 27).
Basic Operations 57 19. Attach the media hol ding plates at either side of the media. First, position the plates so that the edges of th e media are in the centers of the round holes. Next, adjust the position until the white line is visible in the square window and push the plates down to lock them in place and k eep them from lifting.
Basic Operations 58 20. Close the front cover. Loading Media - S30670 The procedure for loading media varies depending on whether you are using the installed media feeding unit or the optional heavy roll media system. Follow the steps below when usin g the supplied media feeding unit.
Basic Operations 59 Center the roll supports bet ween the roll holders. 3. Place media on the roll s upport oriented accordi ng to how it is ro lled (see below) and position it as indicated by the mark on the label. Printable side out Important: If the right holder handle shaft is not visible, rotate the holder forward until it stops.
Basic Operations 60 Printable side in If the label does not ha ve the loading position, mark it on the label as in structed in the Setup Guide . 4. Raise the lift lever on the left side of the printer to lift the media into position, then firmly insert the roll holder.
Basic Operations 61 If the roll of media ha s an outer diameter which is less tha n 140 mm (5.5 inches), lift it up by your hands, and place it on the roll holde r. The roll core will not reach the holder when raised using the lift lever. 5. Tighten the roll holder screw to fix the roll holder in place.
Basic Operations 62 If the roll of media ha s an outer diameter which is less tha n 140 mm (5.5 inches), lift it up by your hands, and place it on the roll holder as described in Step 4. 7. Tighten the roll holder screw to fix the roll holder in place.
Basic Operations 63 8. Rotate the handle until part A in the illustration below is fully inserted. 9. Raise the media loading lever. Important: Once part A is hidden, do not turn the h andle any further. Failure to observe this preca ution could damage the roll holder.
Basic Operations 64 10. Pull out the media and inse rt it into the printer. 11. Insert the media past the pres sure rollers and lower the media loading lever to hold it in place. Confirm that the left edge of t he media passes over the center of the square in the label on the pre-heater.
Basic Operations 65 12. Go to the front of the pr inter and open t he front cover. 13. Hold the center of the media and raise the media loading lever. 14. Pull the media straight forward until the edge is past the label on the left side of the after heater.
Basic Operations 66 Keep the right edge of the media parallel to the scale marki ngs on the two l abels on the right side of th e after heater. 15. Lower the media loading lever to hold the media in place.
Basic Operations 67 First, position the plates so that the edges of th e media are in the centers of the round holes. Next, adjust the position so that the white line is vi sible in the sq uare window and push the plates down to lock them in place and k eep them from lifting.
Basic Operations 68 17. Close the front cover. Using the Optional Heavy Roll Media Feeding Unit This section describes how to load media when the optional heavy roll media feeding unit is installed. We recommend using a lifter fo r media over 40 kg (88.
Basic Operations 69 1. Turn on the printer by pressing the P button. 2. Loosen the roll holder fi xing screws and adjust the roll ho lders so that the gap between the two is wider than the media.
Basic Operations 70 Printable side in If the label does not ha ve the loading position, mark it on the label as in structed in the Setup Guide supplied with the optional heavy roll media system. 4. Align the media an d the roll holders. Note: Be sure the option selected for Roll Type in the Customize Settings menu matches how the media is rolled.
Basic Operations 71 Raise or lower the lifter un til the media roll core is le vel with the roll holders. 5. Fully insert the left roll hol der. Next, tighten the ro ll holder screw to fix the roll holder in place. 6. Fully insert the right ro ll holder.
Basic Operations 72 8. Rotate the handle until part A in the illustration below is fully inserted. 9. Raise the media loading lever. Important: Once part A is hidden, do not turn the handle any further. Failure to observe this precaution could damage the roll holder.
Basic Operations 73 10. Pull out the media and inse rt it into the printer. 11. Insert the media past the pres sure rollers and lower the media loading lever to hold it in place. Confirm that the left edge of t he media passes over the center of the square in the label on the pre-heater.
Basic Operations 74 12. Go to the front of the pr inter and open t he front cover. 13. Hold the center of the media and raise the media loading lever. 14. Pull the media straight forw ard until the edge has past the l abel on the left side of the after heater.
Basic Operations 75 Keep the right edge of the me dia parallel with the scale markings on the two labels on the right side of the after heater. 15. Lower the media loading lever to hold the media in place.
Basic Operations 76 First, position the plates so that the edges of th e media are in the centers of the round holes. Next, adjust the position until the white line is visible in the square window and push the plates down to lock them in place and k eep them from lifting.
Basic Operations 77 17. Close the front cover. Viewing and Changing Media Settings The control panel displays the following information once t he media lever is lowered. This display can be used to view or change the following two options: ❏ Remaining Setup On : The printer displays the am ount of media remaining.
Basic Operations 78 XXXXXXXXXXXXXXXXXX : Media settings are based on those stored in the printer in media settings bank No. 1. Media settings banks c an store a variety of settings fo r different media based on the options selected in the Heater Temperature , Media Suction, Head Alignment, and other menus.
Basic Operations 79 The printer will display Ready after a brief pause, showing that it is ready to print. Transmit the data to be print ed from the computer. Exchanging Media To replace the media afte r printing, print the amount of media remain ing, cut the media, and remove the roll.
Basic Operations 80 2. Press the M button, select Media Remaining in the menu, and press the Z button. 3. Select Print Remaining Length and press the Z button. 4. Press the Z button to print the amo unt of media remaining. Cutting Media Use a cutter (not in cluded) to cut the media when prin ting is complete.
Basic Operations 81 If you have printed the amount of media remaining, press the u button to rewind the media so that this inform ation will remain on the ro ll after the media is cut. 3. Remove the medi a holding plates. 4. Cut the media with the cutter.
Basic Operations 82 Removing Media You can now remove t he media from the roll holders. To remove th e media, reverse the steps you followed to load it. Using the Auto Take-up Reel Unit Media Loading and Take Up The auto take-up reel unit automatically takes up media as it is pr inted, improving the efficiency of unmanned operation.
Basic Operations 83 Attaching the Roll Core 1. After confirming that the media is loaded correctly, press the d button to feed the media as far as the auto take-up reel unit roll core holder. 2. Loosen the roll core holder fixing screws and adj ust the roll core hol ders so that the gap between the two is wider than the media.
Basic Operations 84 Center the roll supports bet ween the roll holders. 3. Align the right roll core holder with t he right edge of the me dia and tighten the fixing screw. 4. Insert the roll core onto the right holder. 5. Insert the left holder into the roll core.
Basic Operations 85 Slide the holder in until part A in the illustrati on b elow is fully inserted. 6. Tighten the roll core holder fixing screw to fix the roll core holder in place. See the following for further instructions. For information on counter clockwise take up, s ee the following section.
Basic Operations 86 Counterclockwise Take Up 1. Attach the media to the take up roll core. Tape the media to the take up roll core in the center and then at t he left and right edges. 2. Press the d button in the control panel to feed enoug h media for a single wrap around the roll core.
Basic Operations 87 4. Flip the Auto switch to . 5. Lower the tension bar. 6. Press the d button to feed the media until the take up roll core begins to turn.
Basic Operations 88 Clockwise Take Up 1. Attach the media to the take up roll core. Tape the media to the take up roll core in the center and then at t he left and right edges. 2. Press the d button in the control panel to feed enoug h media for a single wrap around the roll core.
Basic Operations 89 4. Flip the Auto switch to . 5. Lower the tension bar. 6. Press the d button to feed the media until the take up roll core begins to turn.
Basic Operations 90 Removing the Take-up Roll The procedure for removing media varies depending on whether y ou are using the installed auto take-up reel un it or the optional auto take -up reel unit for heavy media. Follow the steps below when using t he supplied auto take-up reel unit.
Basic Operations 91 6. Loosen the right roll core hol der fixing screw and remove the roll co re holder from the roll. 7. Lower the roll onto the roll support. Before Printing To maintain print quality, perform the following inspection be fore starting wo rk each day.
Basic Operations 92 White and metallic silver inks must be removed and shak en once ever y 24 hours. Although a message is displayed in the con trol panel 24 hours after the inks were last removed, we recommend that they be remo ved and shaken before the start of work.
Basic Operations 93 ❏ Head Movement ❏ Multi-Strike Printing ❏ Roll Type ❏ Tension Measurement ❏ Media Tension ❏ Feed Speed For more information on these items, see “The M edia Setup Menu” on page 152. Saving Settings Follow the steps below to save media settings.
Basic Operations 94 Note that any settings already sav ed to the printer will be overwritten. Setting Name Name the media setting bank. Using distinctive names makes it easier to select banks for use. 1. Select Setting Name and press the Z button. 2. Use the d / u buttons to display letters and sym bols.
Basic Operations 95 1. Use the d / u buttons to select Feed Adjustment and press the Z button. 2. Select Auto and press the Z button. 3. Press the Z button to print a test pattern and perform auto feed adjustment. Platen Gap Adjust the platen gap (the gap bet ween the print head and the medi a) if print results are smudged.
Basic Operations 96 Head Alignment Select Head Alignment to correct print head mis-alignment when print results seem grainy or out of focus. The Head Alignment menu contains two options: Auto and Manual . Auto head alignment aligns the head automatically using data collected by a sensor while a test pattern is printed.
Basic Operations 97 Heating & Drying Set the temperature of the heater s or turn the fan for the addi tional print drying system on or off (included with the S50670 and optional wi th other models). This section details the steps involved in setting the te mperature for the heaters.
Basic Operations 98 Head Movement Choose the range in which the print head moves during printing. 1. Use the d / u buttons to select Head Movement and press the Z button. 2. Use the d / u buttons to select the des ired setting and press the Z button. For faster printing, select Data Width .
Basic Operations 99 Media Tension Increase tension if creases app ear in the media during printi ng. The higher t he value, the greater the tension. If you have previously perform ed Feed Adjustment, yo u will need to perfo rm it again after adjusting Media Tension.
Basic Operations 100 Platen heater: 40 °C (104 °F) After heater: 50 °C (122 °F) Heater status can be view ed in the c ontrol panel. See “Understanding the Display” on page 22. Additional Dryer defaults to On ; at this setting, the fan turns on automatically when printing starts.
Basic Operations 101 Additional Dryer Correcting Print Misalignment (Head Alignment) Given that there is a slight gap between the prin t head and the media, the landing sites for the different colors .
Basic Operations 102 4. Use the d / u buttons to select a media sett ing bank number between 1 and 30 and then press the Z button. Note that any settings already sav ed in the printer wi ll be overwritten. 5. Use the d / u buttons to select Head Alignment and press the Z button.
Basic Operations 103 Feed Adjustment (Manual Feed Adjustment) Feed Adjustment is used to correct banding (horizontal banding, lines, or strips of uneven color). Feed Adjustment can be performed automat ically or manually. For more information on auto matic feed adjustment, see “Feed Adjustment” on page 94.
Basic Operations 104 Using a Test Pattern Primary and Secondary adjustments are required. Normally the Secondary adjustment is performed after the Primary adjustment. Primary adjustment alone may be sufficient if you only wish to accurately print the length of a design.
Basic Operations 105 When printing is complete, the media will automatically be fed to a position where the pattern is clearly visible. 10. Measure the distance between the “+” symbols. Record either the distance between the two center symbols or the average of the distances between the left , center, and right symbols.
Basic Operations 106 In the following example, th is would be pattern number 3. 16. The pattern number is display ed in the control panel. Using the d / u buttons, enter the pattern number recorded in Step 15 and press the Z button. 17. Enter the number for each line, from A to F, and press the Z button.
Basic Operations 107 If, in contrast, the feed amo unt is too large, white bands (pale stripes) will appear; adjust the feed amount downwards. 3. If you are not satisfied with the results, use the d / u buttons to ent er an adjustment value. 4. Press the Z button when setti ngs are complete.
Basic Operations 108 * Ink layering not available with media of this width. See “High Print Quality” on page 27. Using the High Pressure Rollers Position the high pressure rollers within 10 mm (0.4 inch) of the edges of the media inside any of the black labels from 1 to 10 in the “Positioning Media of Diff erent Widths” illustration.
Basic Operations 109 A: Pressure rollers (high) *1 The value selected for Side Margin(Left) in the setup menu . The defau lt value is 5 mm (0.2 inch). *2 The total of the va lues selected fo r Print Start Position and Side Margin(Right) in the setup menu.
Basic Operations 110 A: Pressure rollers (low) *1 The value selected for Side Margin(Left) in the setup menu . The defau lt value is 5 mm (0.2 inch). Choose a Side Margin(Left) over 10 mm (0.4 inch) wh en using media holding pl ates. *2 The total of the va lues selected fo r Print Start Position and Side Margin(Right) in the setup menu.
Basic Operations 111 *1 The value se lected for Side Margin(Left) in the setup menu. T he default value is 5 mm (0.2 inch ). Choose a Side Margin(L eft) over 10 mm (0.4 inch ) when using media holding pla tes. *2 The total of the va lues selected fo r Print Start Position and Side Margin(Right) in the setup menu.
Maintenance 112 Chapter 3 Maintenance Daily Maintenance To maintain print quality, perform the follow ing inspection and cleaning before starting work each day.
Maintenance 113 S70670, S50670: S30670: 5. Clean the media holding plates and platen heater..
Maintenance 114 Dampen a soft cloth in water, wring it out thor oughly, and use it to remove lint and dust from the media holding plates on both the left and right sides and from the platen. Checking for clogged nozzles We recommend that you check the nozzles for clogs each time you print to ensure quality results.
Maintenance 115 ❏ Print Nozzle Pattern At specified intervals, the pr inter prints a test pattern a t the start of normal printing. When printing is complete, y ou can visually inspect the pattern to determine whether there may be faint or mi ssing colors in the preceding or following printout.
Maintenance 116 This section explains how to pr int and inspect a check pattern. 1. After confirming that the printer is ready, press the # button. The Maintenance menu wi ll be displayed. 2. Select Nozzle Check and press the Z button. 3. A nozzle pattern will be printed.
Maintenance 117 Example of clogged nozzles Perform head cleaning if any segments are missing from the pattern. See “Head Cleaning” on page 119. 5. The menus close when pr inting is complete. Head Mode Adjustment The S70670 and S50670 each have two print heads, meaning t hat if either clogs, printing can continue using the other.
Maintenance 118 ❏ Once every 24 hours, agitate the white and metallic silver ink cartridges . This prevents settling inside the cartridge. S ee “How to replace” on page 143. ❏ When white and metallic silv er inks are installed, ma intenance will be performed automatically to prevent ink accumulating in the printer and ca using clogs.
Maintenance 119 2. Using the d / u buttons, highlight Ink Circulation , WH,MS Ink Refresh , or WH,WH Ink Refresh and press Z . The printer will circulat e or refresh the ink. Head Washing S70670 If the printer is to be stored for more than 1 week and powered off, it is recommended to perform a head washing on all colors.
Maintenance 120 Auto Maintenance Options The printer features handy aut o maintenance options for perfo rming regular head cleaning at an interval sele cted as described below. ❏ Periodical Cleaning Head cleaning is performed aut omatically at selected inte rvals of 1 to 240 hours.
Maintenance 121 3. Choose the nozzles to be cleaned. All Nozzles Choose this option if all patterns in the pr inted nozzle check resu lts contain faint or missing segments.
Maintenance 122 Regular Part Cleaning: Preparation and Notes What You’ll Need Ready the following items before beginning regular part cleaning. ❏ Protective eyeware (not included) Protects your eyes fr om ink and ink cleaner. ❏ A maintenance kit (suppl ied with printer) Contains gloves, cleaning sticks, wiper, wiper cleaner, and flushing pad.
Maintenance 123 Failure to observe this precaution could resu lt in malfunction or reduced print quality. ❏ Use only the supplied cleaning sticks or sticks contained in maintenance kit (consumable kits, available s eparately). Other types of stick that pr oduce lint will damage the print head.
Maintenance 124 1. Pour about 10 ml of in k cleaner into the cup s upplied with t he ink cleaner. 2. Dampen the cleaning st ick with ink cleaner. Do not allow ink cleaner to drip from the cleaning stick.
Maintenance 125 Clean the parts in t he following order: (1) Print head (2) Wiper (3) Caps (4) Wiper rail Moving the Print Head This section describes how to po sition the print head for part cleaning. 1. Confirm that the pr inter is on and press # . The Maintenance menu wi ll be displayed.
Maintenance 126 4. Open the maintenance co vers at each end. Cleaning Around the Print Head Inspect the area around the pr int head and remove any ink st ains as described below. Note that the S70670 and S50670 have two print heads; be sure to inspect both.
Maintenance 127 S70670/S50670 The print head on the left is Head 1, and the print head on the right is Head 2. S30670.
Maintenance 128 Cleaning Wiper and Caps The S70670 and S50670 have tw o wipers and ten caps. 1. Clean the front and back of the wiper with a cleaning stick. If the attachment points do not require cleaning, clean the wiper as shown below and proceed to Step 7.
Maintenance 129 2. Remove the wiper. Holding the wiper by the atta chment point, tilt it to the left and lift it out. 3. Clean the front and back of the wiper with a cleaning stick.
Maintenance 130 5. Clean the attachment point s with a cleaning stick. 6. Return the wiper when cleaning is complete. Place the wiper on the attach ment point and press it down until it clicks into place. If the remaining wiper for t he S70670 or S50670 is stained , repeat the process from Step 1.
Maintenance 131 Cleaning the Wiper Rail 1. Press the Z button to move the wiper to the rear. 2. Remove the wiper cleaner. Press the release lever as shown, then lift the wiper cleaner from the printer. Important: Do not touch the insid es of the caps.
Maintenance 132 3. Dampen a cleaning stick with ink cleaner (available s eparately). See “Using Ink Cleaner” on page 123 . 4. Clean the area shown. 5. Return the wiper cleaner that was remo ved in Step 2 to it s original position. Place it on the attachment point and press down until yo u hear a click.
Maintenance 133 Disposing of Waste Ink When to Dispose of Waste Ink Be sure to replace the waste ink bottle w hen the following message is displayed in the control panel. ❏ Prepare empty waste ink bottle. ❏ Replace waste ink bottle and press Z . The printer tracks waste ink and displays a message when the counter reaches the warning level.
Maintenance 134 Replacing the Waste Ink Bottle 1. Remove the waste ink bottle from the waste ink bottle holder. 2. Insert the waste ink tube into the mouth of the new waste ink bottle and place the waste ink bottle in the holder. Tightly seal the lid on the used waste ink bottle.
Maintenance 135 3. Press the Z button. 4. Check again to confirm that a fresh waste ink bottle is correctl y placed and then press the Z button to reset t he waste ink counter.
Maintenance 136 4. Open the right ma intenance cover. 5. Remove the wiper cleaner. Grasp the cleaner as shown and lift it from the printer. 6. Insert a new wiper cleaner.
Maintenance 137 Place it on the attachment point and press down until yo u hear a click. 7. Remove the wiper. Holding the wiper by the attachment po int, tilt it left and lift it out.
Maintenance 138 Place it on the attachment point and press down until yo u hear a click. Users of the S70670 or S50670 will need to return to Step 5 and replace the remaining wiper. 9. Close the maintenance cover and press the Z button. The menus will close when the print head returns to its normal position.
Maintenance 139 1. Confirm that the pr inter is on and press # . The Maintenance menu wi ll be displayed. 2. Use the d / u buttons to select Head Maintenance and press the Z button. 3. Press the Z button to move t he print head to t he cleaning position.
Maintenance 140 Insert the two hooks on the flushing pad into the slots as shown and press the tab down until the pad clicks into place. 7. Close the maintenance cover and press the Z button. 8. The menus will close w hen the print head re turns to its normal position.
Maintenance 141 Cleaning Check Sheet Print these pages to track maintenance tasks. Component to be cleaned Cleaned on date Explanation 1 Platen heater, pressure rollers, media holding plates /////C l e a n i f y o u n o t i c e l i n t f r o m p r i n t m e d i a , d u s t , or ink stains.
Maintenance 142 Regular Replacement Check Sheet Print these pages to track maintenance tasks. Note: Order maintenan ce kits (T724100) on ce the contents of the supplie d maintenance kit are exh austed. Leave waste ink in the wa ste ink bottle for disposal; do not t ransfer it to anoth er container.
Maintenance 143 Replacing Ink Cartridges If one of the installed ink ca rtridges is expended, printing c annot be performed. If an ink low warning is displayed, we re commend replacing the ink cartridge(s) as soon as possible. If an ink cartridge runs out whil e printing, you can continue pr inting after replacing the ink cartridge.
Maintenance 144 3. Insert a finger into the depression on the top of t he cartridge and pull the cartridge straight toward you. 4. Remove the new ink cartridge from its bag. Shake the ink cartridge horizontally about 5 cm (2-inch) to either side, making 50 passes over 15 se conds for the white, metallic silver, and orange inks.
Maintenance 145 Match the color of the cartridge to the color of the label on the printer. 6. Lower the lock lever to engage the lock. Repeat steps 2 to 6 to r eplace other ink cartridges. Parts That Are Periodically Replaced The following parts require periodic replacement.
Maintenance 146 The message Print head is nearing end of service life. is displayed in the control panel as the time for replacement dr aws near. The printer can still be used while this message is displayed. Print head life varies with opera ting conditions.
Using the Control Panel Menu 147 Chapter 4 Using the Control Panel Menu Menu Operations The menus are used as shown below. Menu List The following items and parame ters can be set and execut ed in the Menu. See the reference pages for more details on each item.
Using the Control Panel Menu 148 Menu Item Parameter Media Setup See “The Media Setup Menu” on page 152. Media Remaining Remaining Setup On, Off Length 5.
Using the Control Panel Menu 149 Media Suction 0 to 10 Head Movement Data Width, Printer Full Width Multi-Strike Printing Off, 2 to 8 Roll Type Printable Side Out, Printable Side In Tension Measurement Periodically, Every page, Off Media Tension 0 to 40 Feed Speed 1 to 2 Print Media List Print Printer Setup See “Printer Setup Menu” on page 156.
Using the Control Panel Menu 150 Maintenance See “The Maintenance Menu” on page 159. Nozzle Check Print Cleaning All Nozzles Execute (Light), Exec ute (Medium), Execute (Heavy) Head 1/Head 2 1 , H.
Using the Control Panel Menu 151 Preference See “The Preference Menu” on page 162. Date And Time MM/DD/YY HH:MM Language Japanese, English, French, Italian, German, Portuguese, Spanish, Dutch, Rus.
Using the Control Panel Menu 152 Details of the Menu Items or values marked with a superscript “1” apply to t he S70670 and S50670, while items marked with a superscript “2” are available with the S506 70 only. Items marked with a superscript “3” are not supported on the S70670.
Using the Control Panel Menu 153 Customize Settings RIP Settings Item Parameter Explanation Current Settings Change settings for current ly selected media.
Using the Control Panel Menu 154 1 to 30 (media setting bank number) Item Parameter Explanation Setting Name Assign the media setting bank a name up to 22 half-size characters long.
Using the Control Panel Menu 155 Heater Temperature Pre-heater/p laten heater: 30 °C to 50 °C (86 °F to 122 °F) After heater: 30 °C to 55 °C (86 °F to 131 °F) The temperatures for the pre-, platen, and after heaters can each be adjusted separately.
Using the Control Panel Menu 156 Print Media List Printer Setup Menu indicates default settings. For more in formation on margins and media size, see “Printable area - S70670 /S50670” on page 107 and “Print able Area - S30670” on page 110.
Using the Control Panel Menu 157 Media Size Check On Choose whether the printer automatically detects ( On ), or does not automatically detect ( Off ), the edges of the media. Try Off if the printer displays a Media Size Error when the media is correctly loaded.
Using the Control Panel Menu 158 Nozzle Check Cycle Off Cho ose the frequency with which the printer performs an Auto Nozzle Check : never ( Off ) or once every 1 to 10 pages.
Using the Control Panel Menu 159 The Maintenance Menu The Maintenance menu can be accessed directly by pressing the # button. Heat Off Timer 15 to 240 minutes You ca n turn off the heaters automatically when no errors are detected and no print jobs are in progress.
Using the Control Panel Menu 160 The Ink Level Menu WH,MS Ink Refresh 1 WH,WH Ink Refresh 1 Select this option should you noti ce uneven colors (areas of uneven density) once the printer is turned on following a period of disuse.
Using the Control Panel Menu 161 The Print Logs Menu These items are used to track consumables. The Printer Status Menu These items track prin ter use and settings. The Network Setup Menu indicates default settings. Item Parameter Explanation Print Job Log Sheet Print Yo u can print the job information saved in the printer (up to 10 jobs).
Using the Control Panel Menu 162 The Preference Menu indicates default settings. Print Status Sheet Print Use Print Status Sheet to print the current network st atus. Use this information for a complete overview of network settings. Restore Settings Yes Select Yes to restore all items in the Network Setup me nu to their default sett ings.
Using the Control Panel Menu 163 The Reset All Settings Menu Parameter Explanation Yes Select Yes to reset all settings in the Preference menu except Date And Time , Lan guage , Unit: Length , and Unit: Temperature .
Problem Solver 164 Chapter 5 Problem Solver When a Message is Displayed If one of the following message s is displayed, read and foll ow the instructions below. Messages What to do Prepare empty waste ink bottle. The waste ink bottle is getting full. Ready a new waste ink bottle.
Problem Solver 165 Auto Take-up Reel Unit stopped. Media is not correctly attached to the auto take-up reel unit. Press the W button and select Job Cancel to cancel printing.
Problem Solver 166 When a Maintenance Call/Service Call Occurs Call-for-Service Re quest Error Codes The portions indicated by asterisks (“ *”) vary depending on the type of error. Error mess ages What to do Maintenance Request Replace Part Soon/Replace Part Now XXXXXXXX A part used in the printer is nearing the end of its service life.
Problem Solver 167 Troubleshooting You cannot print (because th e printer does not work) The printer does not turn on. The printer is not communicating with the computer.
Problem Solver 168 The printer has an error. The printer sounds like it is printing, but nothing prints The print head moves, but nothing prints. Test Pattern Does Not Print Correctly o Connect the printer directly to the computer using a USB cable, and then try to print.
Problem Solver 169 The prints are not what you expected Print quality is poor, uneven, too light, or too dark. o Are the print head nozzles clogged? If the nozzles are clogged, specific nozzles do not fire in k and the print quality declines. Try prin ting a test pattern.
Problem Solver 170 The print is not positioned properly on the media. Vertical ruled lines are misaligned. The printed surface is scuffed or soiled. o Is Ink Low displayed on the control panel's screen? The print quality may decline when the ink is low.
Problem Solver 171 Media Media Is Creased Straightening the Tensioner Remove the six media guides from the tensioner bar (if attached). 1. Press the tensioner toward the printer. o Is the print head scuffi ng the printed surface? Smear caused by the print head scuffing the media can be prevented by adjusting the Platen Gap to suit the media.
Problem Solver 172 2. Continue pressing the tensioner until the pr ojections on the inside at both ends contact the case. Media Jams Printing does not stop when the roll ends o Is the media creased or folded? Media with a strong curl or that is folded back on its leadin g edge or creased may cause jams or other media feed problems.
Problem Solver 173 Removing Jammed Media Follow the steps below to remove jammed media. 1. Open the front cover. 2. Turn off the printer. If a message is displayed and the printer w ill not turn off, unpl ug both power cables. 3. Remove the media holding plates, if installed.
Problem Solver 174 4. If the print head is over the m edia, move it aw ay from the jam. 5. Raise the media loading lever. 6. Pull the media to the cutter groove and use a cutter to re move torn or creased portions. 7. Manually rewind the cut media. 8.
Problem Solver 175 Reload the media and re sume printing. See “Loading Media - S 70670/S50670” on page 39 or “Loading Media - S3 0670” on page 58. Others Heaters Turn off or the Optional A dditional Print Drying System Stops The control panel display keeps turning off.
Appendix 176 Chapter 6 Appendix Options and Consumable Products The following options and consumabl e products are available fo r use with your printer (as of February 2012).
Appendix 177 Supported Media The following media can be used with the printer. Print quality is great ly affected by the type and quality of media used. Choose a media suited to the task at hand. For information on use, refer to the document ation supplied with the media or contac t the manufacturer.
Appendix 178 Moving and Transporting the Printer This section describes how to move and transport the product. Moving the Printer This section assumes that the product is being mov ed to another locati on on the same floor without traversing stairs, ramps, or lifts.
Appendix 179 6. Move the printer. Post-Move Setup After moving the printer, follow t he steps below to ready it for use. 1. Check that the new lo cation is appropriate. See the Setup Guide. 2. Plug in the power cables and turn the printer on. See the Setup Guide.
Appendix 180 Specifications Table Printer Specifications Printing method On-demand ink jet Nozzle configuration S70670: 360 nozzles × 2 rows × 10 co lors (Metallic Silver, Light Black, Black, Cyan, .
Appendix 181 *1 Use a shielded twisted pair cable (cat egory 5 or better ). *2 For additional print dr ying system included with the S5067 0. *3 Media system installed; ink car tridges not included Te.
Appendix 182 Standards and Approvals FCC Compliance Statement For United States Users This equipment has been te sted and found to comp ly with the limits fo r a Class A digital device, pursuant to Part 15 of the FCC Rules.
Appendix 183 WARNING The connection of a non-shield ed equipment interface cabl e to this equipment will invalidate the FCC Certificati on of this device and may cause interference levels which exceed the limits established by the FCC for th is equipment.
Where To Get Help 184 Appendix A Where To Get Help New :See comments to select sect ions you need. The word "ot her" indicates products except for inkjet, SPC, Page, and SIDM.
Software License Terms 185 Chapter B Software License Terms Open Source Software Licenses Bonjour This printer product includes the open source software pr ograms which apply the Apple Public Source License Ve rsion1.2 or its latest ve rsion ("Bonjour Programs").
Software License Terms 186 1.3 "Covered Code" means the Original Code, Modifications, the combination of Original Code and any Modificati ons, and/or any respecti ve portions thereof.
Software License Terms 187 (a) You must retain and reproduc e in all copies of Original Code the copyri ght and other proprietary notices and disclaimers of Apple as they a ppear in the Original Code,.
Software License Terms 188 3. Your Grants. In consider ation of, and as a condition to, the licenses granted to You under this License, You hereby grant to any person or entity receivi ng or distribut.
Software License Terms 189 8. NO WARRANTY OR SUPPORT. The Covered Code may contain in whole or in part pre-release, untested, or not fully tested works. The Covered Code may contain errors that could cause failures or loss of data, and may be incomplete or contain inaccuracies.
Software License Terms 190 11. Ownership. Subject to the licenses granted under this License, each Contributor retains all rights, titl e and interest in and to any Modifications made by such Contributor.
Software License Terms 191 13.3 Independent Development. Nothi ng in this License will impai r Apple's right to acquire, license, develop, have others develop for it, market and/ or distribute te.
Software License Terms 192 The Original Code and all softwa re distributed unde r the License are distributed on an 'AS IS' basis, WITHOUT WARRAN TY OF ANY KIND, EITHER EXPRESS OR IMPLIED, A.
Software License Terms 193 3. Altered versions--including, but no t limited to, port s to new operatin g systems, existin g ports with new graphical interfaces, versions with modified or added functio.
An important point after buying a device Epson SureColor S50670 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
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However, one of the most important roles played by the user manual is to help in solving problems with Epson SureColor S50670. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Epson SureColor S50670 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
