Instruction/ maintenance manual of the product STYLUS Photo EX Epson
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User’s Guide Printed on recycled paper with at least 10% post-consumer content.
printer cover edge guides paper support extension paper support control panel output tray extensions output tray ink cartridge clamp cleaning button paper out light power button load/eject button blac.
ii All rights reserved. No part of this publication may be reproduced, stored in a re trieval system, or transmitted in any form or by any me ans, electronic, mechanical, ph otocopying, reco rding, or otherwise, without the prio r written permis sion of SEIKO EP SON CORPORA TION.
iii FCC Compliance Statemen t For United States Users This equipment has been tested and fo und to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Ru les. These limits are designed to provide reasonable protection agains t harmful interference in a residentia l install ation.
iv.
v Contents Intr odu ctio n Windows S ystem Requir ements 1 Macintos h Syste m Requireme nts 2 How To Use Your Manual s 3 Warnings, Cautions, Notes, and Tips 4 Where To Get Help 5 ENERGY STAR Complianc.
Contents vi Selecting P rint Layout Op tions 2-22 Choosing Print Layout Opt ions in Wind ows 2-22 Choosing Print Layout Opt ions on a Mac intosh 2-29 Saving Custom Settings 2-35 Redefining Custom Set .
Contents vii 5 Maintenance and Transportation Cleaning the Print Head 5-1 Using the Head Cleaning Uti lity 5-2 Using the Contro l Panel 5-3 Examining the Noz zle Check Pattern 5-4 Replacing an Ink Car.
Contents viii A Network Printing Network Pr inting in Windows 95 A-1 Network Printing in Windows 3.1 A-3 Setting Up the Print Se rver in Window s 3.1 A-4 Setting Up Clie nt Systems i n Windows 3.
1 / Introduction Your EPSON Styl us ® Phot o EX pr inter i s the i deal o utput device for ful l-color l ayout proofs, digi tal photo graphy, pho to editing—or any imaging project you create on your comp uter.
Introduction 2 ◗ At least 50MB of free hard disk space for storing i mages (100MB recommende d) ◗ VGA, Super VGA, or better display adapter and monitor ◗ Double -speed C D-ROM dr ive (quad-sp ee.
Introduction 3 How To Use Your Manuals To set up yo ur printer, s ee the Getting Started guide . This User’s Guide c ontain s the fo llowin g info rmati on: Chapte r 1 co vers th e basics of printi ng wit h Window s or Macintosh.
Introduction 4 Warnings, C autions, Notes, and Tips You’ll find this information throughout your manual: Wa r n i n g s must be followed c arefully to avo id bodi ly injury. Cau t ion s must be observed to avoid damage to your equipment. N otes contain impor tant information about your printer.
Introduction 5 Where To Get Help EPSO N prov ides t echnic al assi sta nce th rough e lectr onic support services and automated telephone services 24 hours a day. T he follo wing ta bles list the co ntact inf ormat ion: Electronic support services Service Access World Wide Web From the In ternet, you can reac h EPSON ’s Home Pa ge at http://www.
Introduction 6 To speak to a technical support repr esentative, dial (310) 5 33-40 18 (U.S.) or (905) 70 9-2567 (Canada), 6 AM to 8 PM , Pacific Time, Monday through Friday a nd 7 AM to 4 PM , Saturday and Sunday. Toll or long di stance charges may apply.
Introduction 7 Energy-saving Tips Here ar e a fe w tips y ou can use to b e even more energy-wise: ◗ If your monitor isn’t E NERGY S TAR compliant, turn it o ff when you’re not us ing it. ◗ Turn off yo ur com pute r, printe r, and m onito r each day when you are done using them.
Introduction 8 ◗ Place the pr inter near a wall outl et where the plug can be easily unplugged. Placez l’i mprimante près d’une prise de conta cte où la fiche peut être débranchée facilement. ◗ Do not let the power c ord become damaged or frayed.
Introduction 9 ◗ Install the ink cartridge immediately after you remove it from i ts foi l pack age. Leaving the car tridg e unp acked f or a long time befo re use may res ult in re duced pri nt qualit y. ◗ Do not use an ink car tridge beyond th e date pri nted on the cartridge carton.
1-1 1 It’s easy to print with your ne w EPSON Stylus Photo E X. First set up an d ins tall the p rinter soft ware, foll owing the inst ructio ns in yo ur Getting Started guide.
Basic Pr inting 1-2 Setting Printer Options from Windows Applic atio ns This se ction descr ibes the s ettings you’l l need to make f or all your everyday printouts. See Chapter 2 for information abo ut special settings like PhotoEnhance2 (PhotoEnhance in Windows 3.
Basic Printing 1-3 3. Make sure the Mode op tion is se t to Automatic . This lets the printer s oftware deter mine the best settings for your print job and is the easiest way to get good printing resu lts on all types of paper.
Basic Pr inting 1-4 10. Click OK or Print in your applicat ion’s prin ting dialog box. You may need to clic k a sequence of thes e buttons, depending on the application you are using. While y our d ocumen t is printi ng, the EP SON Pr ogre ss Meter ( Windows 9 5) or the EP SON Despo oler di alog bo x (Windows 3.
Basic Printing 1-5 Setting Default Options in Windows 3.1 Follow these steps : 1. Double-c lick the Control Panel icon in the Main gr oup. 2. Double-c lick the Printers icon. 3. Selec t EPSON Stylus Phot o EX from the list o f install ed printe rs and cli ck Setup .
Basic Pr inting 1-6 The P rogre ss Met er sh ows the pro gress o f you r print job a nd the status of your printer. You can use the buttons to cancel, pause, or restar t your print job. You can select whether to display the Pr ogress Meter dialog b ox or not; se e page 4-2 for instructions.
Basic Printing 1-7 Printing from a Macintosh When you print with a Macin tosh, you need to check th e page setup fo r docu ments in each a pplic ation y ou use. You can th en click t he print ic on or choo se Pr int from the Fil e menu. You see a dialog box that lets you choose the settings that describe your print job, such as media type.
Basic Pr inting 1-8 3. Choose Print from the File menu or click the print icon in your application. You see a dialog box like the following: 4. C hoose the numbe r of copi es and ind icate w hich pag es you want to print. 5. Make sure the Mode op tion is se t to Automatic .
Basic Printing 1-9 7. Choose Color or Bl ack ink. 8. Set the slid er in the Mode box to Quality or Spee d . This lets you choos e between the highest re solution or fa stest printi ng for the media you’re u sing. (T he slide r is not available for certain media types.
Basic Pr inting 1-10 To order EPSON pape rs and other media, contact your dealer or call E PSON Accesso ries at (800) 8 73-7766 (U.S. sal es only). In Canada, ple ase call ( 800) 873-7766 fo r dealer referral .
Basic Printing 1-11 What To Do When the Printer Lights Flash The f our l ights on your p rint er’s c ontro l pane l show the printer’s status and alert you to problems like paper jams.
Basic Pr inting 1-12 P The power ligh t is on when the print er is on. The po wer light flashes when the printer is receiv ing a print job or perf orming a maintenance operation such as cleaning the print head. P S B A When t he po wer an d paper ligh ts fl ash and the ink out lights are on, yo ur prin ter ha s a ca rria ge erro r.
2-1 2 When you r photographs or other pr ojects have sp ecial prin ting requi rements, yo u can use the custo m settings in your EP SON Stylus Ph oto EX software . You can choo se predef ined se ttings or adjus t indi vidual option s like br ight ness, co ntrast , satura tion, and halftoning .
Custom Printing 2-2 Using Predefined Advanced Settings Predefined settings provide an easy way to enhance your photos and fine-tune yo ur printer’ s operation. Fol low these ste ps to print with p redefined s ettings: 1. Create your image or project in yo ur application software.
Custom Printing 2-3 5. Sele ct the c orrect setti ng for your p roject b y follo wing thes e guidelines. N ot all media types are available when usi ng some of the se settings. ◗ Advanced Photo For printi ng high-qua lity scanned p hotograp hs. Enables Super Mi croWea ve, wh ich sl ows pri nting (s ee page 2- 7 for de tails) .
Custom Printing 2-4 6. Choose the Media Type you want to print on. (If you ’re not sure whic h setting to select, s ee the table on page 3-2.) The available media are limited by the predefined setting you chose in ste p 5. F or exa mple, y ou ca n’t us e plai n pa per or transparencies with the ICM or ColorSync settings.
Custom Printing 2-5 3. Click Advanced, and then click More Settings . You see the More Settings dialog box: Some of these options are au tom ati call y set or disabled by other settings you choose Win.
Custom Printing 2-6 4. Choose one of the fo llowing Print Quality options : ◗ Economy For low- resolution ro ugh dr afts on plain paper. S aves ink . ◗ Normal - 36 0 dpi For printing on plain paper , transparencies, or 360 dpi ink je t paper . ◗ Fine - 720 dpi For hig h-re solutio n output .
Custom Printing 2-7 7. Choose whic h of th e follo wing optio ns you want for yo ur project. Some of these se ttings are automatically selected or disabl ed by the Me dia Type and Pr int Quality ( resolution) you choose. ◗ Micr oWeave For im proved p rint qu ality.
Custom Printing 2-8 Customizing Co lor Settings You can c hoose fr om seve ral color ad justme nt modes or manually adjust brightness , contrast, and saturation.
Custom Printing 2-9 2. C hoose one of the fol lowing Color Adjustment Modes. If you are using ICM or ColorSync, these settings are not available. ◗ Automatic Analyzes the color information in your image and opti mizes colo r cor rection accord ingly .
Custom Printing 2-10 4. Other image enhancement opti ons include : ◗ PhotoEnhance2 (W indow s 95 , Wind ows N T 4.0, and Macintosh) or PhotoEnhance (Window s 3.1 only) Produces sharpe r images and more vivid colors by automatically adjusting the contrast, saturation, and bright ness.
Custom Printing 2-11 profil e is set. Then you can us e your pr inter so ftware to spec ify the exact meth od of gamut mapping (colo r matching) you w ant to use. Follow these steps to s et your monitor ’s ColorSyn c profile and use your printer softw are’s Co lorSync feat ures: 1.
Custom Printing 2-12 Selecting Paper Size and Orientation Options Your print er can prin t on paper up to 11.7 inches wide and u p to 44 inches long. If you print mul tiple page documents or multip le copie s of docu ments, you c an print th e pages collated and in reverse order (not available in Wi ndows NT 4.
Custom Printing 2-13 4. Click t he Paper Size drop-d own list t o select the si ze of paper you loaded i n the printe r. The sizes marked with an asterisk (*) are not available in Windows 3.
Custom Printing 2-14 6. If you’r e printi ng multi ple copi es of a multi-p age document and you want the co pies printed in s ets, click the Collate checkbox (not available in Windows NT 4.0). The page graphics change to show collated documents. 7.
Custom Printing 2-15 9. To use the maximum printable area of your se lected paper size, se t the Printable Area option to Maxim um . To center your image on the page, select Centered (this makes all margins equal and reduces th e printable area) . The page graph ic cha nges to show your se lecti on.
Custom Printing 2-16 3. Click t he User Defi ned optio n. You see one o f the fol lowing dialog boxe s: 4. Windows 95 or Windows NT Type a name (up to 24 characters) for your custo m paper size in the Pa per Size N ame field. T hen sele ct a Paper Width and Paper Height for the paper.
Custom Printing 2-17 Changing or Deleting User Defined Paper Sizes Follow these steps to d elete or ch ange paper sizes: Windows 95 or Window s NT 1. Click User Defined in the Paper Size list.
Custom Printing 2-18 Choosing Paper Size and Orientation options Follow these steps to select the Paper Size and Orientation optio ns: 1. Create your image or project in yo ur application software. 2. Open the File menu and select Page Setup . You see the Page Setup dialog box: 3.
Custom Printing 2-19 4. S elect th e directi on of pri nting o n the page using th e Orientation options. To print your document oriented as shown in one of th e foll owing print er graphics, sel ect the options lis ted below it. 5. To use the maximum printable area of your se lected paper size, se t the Printable Area option to Maxim um .
Custom Printing 2-20 Creating Custom Paper Sizes You can create up to 8 custom paper sizes and add them to the Paper Size list. This is useful if you’re pr inting a custom size document, such as a banner. You can select any width f rom 3.94 to 11.7 inches, and any hei ght (length) from 3.
Custom Printing 2-21 Selecting Print O rder Options Follow these steps to us e the Collate and Reverse O rder optio ns: 1. Open your application program’s File menu and select Print.
Custom Printing 2-22 Selecting Print Layout Opt i ons Your pri nter software ’s prin t layout op tions let you reduce or enlarge almost any size image to pr int on your printer. You can also sel ect op tions to proof m ultip le pages o n one sheet of paper, add page frames, and add a predefined or cus tom watermark.
Custom Printing 2-23 For exampl e, if your document size is 11 × 1 7 inches and you want to reduce it to fi t on Letter- size p aper, selec t Ledger 11 × 17 in . If your document size is 5 × 8 inc h es, but you want to enlar ge it to fit on Letter -size pape r, se lect Index card 5 × 8 in .
Custom Printing 2-24 The selec ted Paper Size , reduction percentage, and Output Paper settings now appear on the printer graphic. If you want to adjust the propor tions or sizes, go to step 5. If you’re ready to print, go to step 7. 5. Click t he Layout tab.
Custom Printing 2-25 6. Sel ect one of the follo wing propo rtion al pr inti ng opt ions: ◗ Select Normal to set the print pro portion to 100%. ◗ Select Fit to Page to automatically reduce or enlarge the document to fi t on the paper s ize loaded in the printer.
Custom Printing 2-26 Follow these steps to us e the Print Layo ut options: 1. To pr int multi ple page s of y o ur docume nt on one sh eet of pape r, se lect either t he 2 Pages or 4 Pages radio button. 2. If t he page order of t he lay out sh own in t he printe r gra phic is how you want your document p rinted, go to step 3.
Custom Printing 2-27 Follow the steps b elow to add a predefi ned or cust om watermark. 1. To turn on the wate rmark feature, click the Wat ermark check box. 2. The de fault wat ermark is Confi dential . To change the watermark or specif y how it appears, click the Wa ter mark Settings button.
Custom Printing 2-28 4. To load a custom watermark you’ve created as a bitmap in an application program, click the User Defin ed button. You see the follo wing di alog bo x: Click t he Brow se button. You see the Select a bitmap File dialog box. Navigate to the folder containi ng the bitmap file you want to use, select the file, and click OK .
Custom Printing 2-29 ◗ Color lets you choose a color for your predefi ned watermark: Red , Black , Blue , Aqua , Lime , Fuch sia , or Yel low . Yo u canno t sele ct a col or fo r custo m watermarks; they are the same color as the original bitmap.
Custom Printing 2-30 3. Click t he Paper Size list and select the actual siz e of the document you want to print. For example, if your document size is 8 1/2 × 11 in ches, sele ct Le tter fo r the Paper Size op tion.
Custom Printing 2-31 7. Selec t one of the followi ng Fit to Pa ge options: ◗ Select Off to set the print proportion to 100%. ◗ Select On to automatically reduce or enlarge the document to fit on the paper size lo aded in the printer. The Paper Size option beneath the Fit to Page optio n becomes ac tive.
Custom Printing 2-32 Follow these steps to us e the Print Layo ut options: 1. To pr int multi ple page s of y o ur docume nt on one sh eet of pape r, se lect either 2 Pages or 4 Pages in the pa ges pop-up list. 2. If t he page order of t he lay out sh own in t he printe r gra phic is how you want your document p rinted, go to step 3.
Custom Printing 2-33 1. To use one of t he pr edefin ed w ater marks , click the arr ow in the Name po p-up list in the Wat ermark box. T hen choose one of the fol lowing option s: Confidential Draft Urgent Priority Hot Do Not Copy For Your Eyes Only Review C opy Top Secret Duplicate Then go to step 3.
Custom Printing 2-34 3. Now select the way you want the water mark to appear by choo sing t he follo wing option s. The Layou t graph ic changes to r eflect all the settings you choose . ◗ Color lets you choose a color for your predefi ned watermark: Red , Black , Blue , Aqua , Lime , Fuch sia , or Yel low .
Custom Printing 2-35 Saving Custom Se ttings After you’ve fine-tuned your pr inter settings for a special project, you can save the settings as a group. Then you can quickly re use them the ne xt time you p rint a similar p roject . You can save up to 10 group s of settings.
Custom Printing 2-36 Redefining Custom Settings To change the options in a customized settings group but keep the same name for it , follow these st eps: 1. Selec t Advanced mode. Then select the name of the custom se ttings group you want to redefine in the Custom Settings li st.
3-1 3 Your EPSON Stylus Photo EX lets you print on just about any kind of paper you want to use. You can get great results printing on variou s sizes of plain pap er, letterhead , and envelop es. You’ll get even better results wi th specially co ated ink jet pap er.
Printin g on Specia l Media 3-2 Using Speci al Media Whether you p rint on plain pape r or sp ecial media, you need to load it acc ording to the guideline s in the table below. For this media name. .. Load a m aximum of this ma ny sheets. .. Then sel ect this M edia Type setting in y our printer software.
Print ing on Specia l Media 3-3 1 Use the Flip Horizonta l option to reverse your image be fore you print it—espe c ially if i t includes text—so the i mage will appear correctly w hen it’s trans ferred. See Chapter 2 for instruc tions. 2 For better results, load EP SON Photo Q uality Gl ossy Film one sheet at a time.
Printin g on Specia l Media 3-4 ◗ If the special media has protective sheets between the sheets of media, be sure to remove the protective sheets before printing. ◗ Be sure to load the printable side of the media face up in the sheet feeder . ◗ Use ink jet pap ers within one ye ar of purchase.
Print ing on Specia l Media 3-5 Envelop es You can load up to 10 envelopes at a time. Adjust the left edge guide and load the envelopes as shown, flap edge first and printab le sid e up: Set the thicknes s lever to the + positio n when you print o n envel opes or if ink smea rs wh en you p rint on o ther thick media.
Printin g on Specia l Media 3-6 EPSON Photo Quality Ink Jet Cards Use the se cards t o print pho tos, postc ards, or greet ing cards. You can load up to 30 cards at a time wi th the included support sheet or a sheet of plain paper beneath th e stack.
Print ing on Specia l Media 3-7 3. When you create the image in your application soft ware, size it to 4.25 × 6. 25 inches (o r use pr oportion al print ing, as describe d on page 2-22 (Win dows) or pa ge 2-29 (Macintosh). 4. Choose EPSON Photo Paper 4 × 6 in as the Paper Si ze setting and Ma ximum as the Printable Ar ea setting .
Printin g on Specia l Media 3-8 Loading P anoramic or Ba nner Pa per 1. Pull up the paper suppo rt extension and pull out the o utput tray extensions. 2. To make a 44-inch print with continuous-form computer paper , first tear off four cont inuous she ets and remove t he perforations at the edges.
Print ing on Specia l Media 3-9 Printi ng a Pano ramic Image from Win dows Follo w these ste ps to print a pan orami c image or other custo m -siz e project o n a Windows c o mputer : 1. Create the proje ct in your graphics application or other soft ware.
Printin g on Specia l Media 3-10 6. Choose Portrait or Landscape if you haven’t already specifi ed the or ientation in yo ur applicatio n software. Rotate the image 180° or set the printable area if necessary. 7. Click t he Main tab to re turn to the Main pr inter settings dialog box.
Print ing on Specia l Media 3-11 3. Choose Portrait or Landscape , depending on the orientation you want. Rotate the image 180° or set the printable area if necessary. 4. If you are us ing pre-cut EPSO N Panoramic Pho to Paper, sele ct Panoramic 2 10 × 594 mm in the Paper Si ze box.
Printin g on Specia l Media 3-12.
4-1 4 Your pri nter software inclu des several utilities fo r managing print jobs. Y ou can use them to monito r your printer’s status, set up large jobs to print later, and han dle network printi ng. This chapter pr ovides inst ructio ns for the fol lowing: ◗ Managing print j obs in Windows 95 ◗ Managing print j obs in Windows 3.
Managing Print Jobs 4-2 Selecting the Speed & Progress Options You ca n set up the way yo ur prin ter soft ware sends pri nt jobs and select w hether to display the P r ogress Me ter using t he Speed & Progress dialog box.
Managing Print Jobs 4-3 4. Click t he Speed & Progress button. You see this dialog box: Select from the follow ing options : ◗ High Speed Copies speeds u p printing of multipl e copies of the same document by using your hard disk space as a cache.
Managing Print Jobs 4-4 Using the Spool Manager The Spo ol Manager cr eates a temporar y print jo b file, s tores it in th e C:TE MP or C: WINDOWSTEMP folde r or direct ory, and assigns it to a print que ue. The soft ware th en sends the fil e to your prin ter at t he rig ht ti me.
Managing Print Jobs 4-5 Using Status Monitor 2 Status Monitor 2 lets you view detaile d information abou t your print jobs and control how you want p rinting monitored. You can check pr inter stat us when your pr inter is c onnected dire ctly to your computer or if it is connected to a remote server in a Windows 95 netwo rk.
Managing Print Jobs 4-6 Setting Up Monitoring Preferences You can select the way you want Status Monitor 2 to monito r each printer you use in the Monito ring Preferenc es window.
Managing Print Jobs 4-7 The color of the printer icon in the Status Alert dialog box indicates the type of error, as described on page 4-8. Using the Status Monitor 2 Main W indow Once you’ve enable.
Managing Print Jobs 4-8 When you start Status Monitor 2, you see the main window: If you have more than one printer you want to monitor, you can add them using the Add Printer optio n in the Settings menu. To save system resources, you may want to d elete any printers from the Status Monitor 2 list that you don’t need to monitor.
Managing Print Jobs 4-9 Using the Printer Status Window For more details o n the status of y our pr inter, you can use the Printer St atus window . There are sev eral ways to open the window: ◗ Double-click the printer name in the Installed Prin ters list.
Managing Print Jobs 4-10 To check the amount o f ink you have, click the Consumables tab. The Printer Informati on tab is not active with this printer . Using the Job Status Window To view det ailed informa tion on the print job s waiting to print on your printer, yo u can use the Job Status window.
Managing Print Jobs 4-11 Options in the Printer menu let you pause printing or purge all print jo bs for the printe r, sele ct or d eselect th e prin ter as yo ur Windows de fault, and ac cess the pr inter soft ware to chang e default settings . The Document menu options let you pause or cancel printing of individual pri nting jobs.
Managing Print Jobs 4-12 Managing Print Jobs in Windows 3.1 Your Window s printer s o ftwar e includes two management utilities : the Spool Manager and the Despo oler.
Managing Print Jobs 4-13 You se e the Spool M anager wind ow: The Spool Manager w indow displays the status of your print queues and journal files and lets you control th em. You can also cont rol print queu es, the displ ay of the De spooler, and the default sp ool dire ctory.
Managing Print Jobs 4-14 3. Choose Default Spool Directory fr om the Opt ions menu. 4. In the dial og box, cha n ge the spool dir ector y to the one you create d in ste p 1. Then cl ick OK . 5. Make sure EPSON S tylus Photo EX is selecte d, and then choo se Setup from t he Queue me nu.
Managing Print Jobs 4-15 Managing Pri nt Jobs on a Macintosh Your Macintosh pr inter software includes two management utilities: Monitor3 and Status Monitor.
Managing Print Jobs 4-16 Setting Up Monitor3 1. Open the Ch ooser fr om the Appl e menu and select the SP EX icon. The n select the port you are using. 2. Under Bac kground Printing, click On and close the Choo ser. 3. To incre ase the memory allocate d to Monitor3, se lect EPSON Monitor 3 in the Extens ions f older in your S ystem fold er.
Managing Print Jobs 4-17 You ca n also pr iori tize print jo bs by fo llowi ng thes e steps : 1. Click t he Show details arrow at the botto m of the dialog box. You see an extended dialog box similar to the one below. 2. S elect th e docume nt you w ish to p rioriti ze.
Managing Print Jobs 4-18 Using the Macintosh Status Monitor You can use the Status M onitor to check the level of ink in your printer. Fo llow thes e steps: 1. Choose Page Setu p or Print from the File menu or click the print icon in your application.
Managing Print Jobs 4-19 Selecting Configuration Options You can configure the way you want the printer to hand le error messages, warnings, and ink level chec ks and set up temporary spool f olders on the Confi guration Setti ngs dialog box. Fo llow these steps: 1.
Managing Print Jobs 4-20.
5-1 5 It’ s easy t o keep y our EPSO N Stylus Phot o EX printer w orking at its best . All you have t o do is follo w the simpl e instructi o ns in this chapter for replacing ink cartridges, moving the printer, and perfor ming routine main tenance.
Maintenance and Transportation 5-2 Using the Head Cleaning Utility Follow these steps to r un the utilit y: 1. Make sure the printer is turne d on but not printing, and that the B black and A color i nk out lights are off. 2. Access th e pri nter sett ings d ialog box as describe d in Chapter 1.
Maintenance and Transportation 5-3 Using the Control Panel Follow these steps to c lean the print head: 1. Make sure the pr inter is turned on and not printing, and that the B black and A color i nk out lights are off. 2. Press the R cleaning button and hold it down for three seconds.
Maintenance and Transportation 5-4 Examining the Nozzle Check Patte rn Examine the nozzle check pattern after printing it. It should look somet hing like th is, with e ach of the si x sections showing one of the ink c olors : Each stag gered hori zontal and st raight ver tical line should be complete, with no gaps in the dot patte rn.
Maintenance and Transportation 5-5 Removing an Empt y Ink Cartridge You can replace a cartridge w hen the B black or A color i nk out light is either flashing or on. Follow these steps: 1. Make sure the pr inter is turned on and not printing. 2. Det ermine which car tridge need s to be rep laced.
Maintenance and Transportation 5-6 Installing the New Cartridge Once you have remove d the empty cartridg e, you’re ready to install the new one. Follow these steps : 1. Remove the ne w ink cartri dge from its packaging. 2. Remove only the yellow part o f the tape seal on the top of the car tridge.
Maintenance and Transportation 5-7 4. Pres s down the i nk cartridge clamp until it locks in place. 5. If you need to replace the other ink cartridge , remove it as descri bed in “Remo ving an Em pty In k Cartri dge” on page 5-5 . The n follow steps 1 throug h 4 in th is secti on.
Maintenance and Transportation 5-8 Follow these steps to r eplace an ink ca rtridge befo re the B black or A color ink out light is flas hing or on: 1. Make sure the printer is turne d on and not printing. 2. Lowe r the output tray and r aise the pri nter cover.
Maintenance and Transportation 5-9 Cleaning the Printer To keep your pr inter working at it s best, yo u should clean i t several times a year, fo llowing the se steps: 1. Turn off the pr inter, unplug the power cord, and disconne ct the p rinter cable.
Maintenance and Transportation 5-10.
6-1 6 As you use your printer, you may occasionally experience a paper jam o r other problem . The firs t thing you sh ould do is diagnose the problem, following the guidelines in thi s chapter. Then try the mos t likely solutions unti l the problem is fixed.
Troublesh ooting 6-2 ◗ To determi ne whether the problem is caused by the printer itself, run a printer operation check. See “Running a Printer Check” on page 6-3 fo r instructions . ◗ For the lates t information, ch eck the EPSO N S tylus P hoto EX and Status Monitor Help programs and ReadMe files in the EP SON program g roup or fo lder.
Trou blesho otin g 6-3 Running a Printer Ch eck You can run a prin ter check to dete rmine whether the pr oblem comes from th e pri nter its elf or so me o ther so urce . ◗ If the results are satisfactory, the problem lies in software settings, the i nterface cable, or your comp uter.
Troublesh ooting 6-4 4. Hold down the E load/eject bu tton and press th e P power button. Hold down the buttons until th e P power li ght starts to flash. Then release both buttons. The pr inter pr ints one page containi ng the print er’s ROM version, ink counter code, character table number, and a nozzle check pattern.
Trou blesho otin g 6-5 3. Click t he Setting s She et button. You see a printout simil ar to the on e belo w: 4. Make sure the s ettings on your screen match the information on the printed Setti ngs Sheet. If they do n ot match, corre ct the settings on the scree n to match the informat ion on the s e ttings s heet.
Troublesh ooting 6-6 Windows 3.1 Instructions 1. Double-c lick the Mai n program group icon, the n doub le-click the Control Panel icon. 2. Double-c lick Printers . 3. Selec t EPSON Stylus Phot o EX in the Installed Printers list and click the Remove button.
Trou blesho otin g 6-7 Improving Prin t Qua lity You ca n often improv e print qu ality by doing o ne of the foll owi ng: ◗ Clean the print head; the print head no zzles may be clogged (see pa ge 5-1 for i nstru ctions). ◗ Use h igher quality p aper appr opriate f or your p rint job (s ee page 3-2 f or a list of EP SON pap ers).
Troublesh ooting 6-8 The printed image has incorr ect or m issing colo rs The printe d image is blurry or smeared Possible cause Solution The Ink option is set to Black . Change the Ink setting to Co lor . See page 1-2 ( Windo ws) or page 1- 7 (Macintosh ) for instruc tions.
Trou blesho otin g 6-9 Color documents print i n black and white Solving Common Printing Problems If the printer won’t print, first che ck that: ◗ The printer is turned on and the P power li ght is on, but not flashing. ◗ Paper is loaded in the printer.
Troublesh ooting 6-10 Only the P power light is on, but nothing prints The printer sounds as though it is printing, but nothi ng prints The S paper out light is flashi ng or on Possible cause Solution The in terfa ce ca ble is n ot connec ted securely.
Trou blesho otin g 6-11 A B black or A color ink out light is flashin g or on The S and P lights a re flashi ng All the lights are flas hing The printe r has finished char ging the ink ca rtridge, but the P power light is still f l ashing Possible cause Solution If flas hin g, the in k suppl y is gett ing lo w.
Troublesh ooting 6-12 Solving Printer Software Prob lems If you have trouble with your printer so ftware, first check that your pr inter is selected as the default Window s printer or as the curre nt print er in th e Macintos h Chooser; see your Getting Started guide.
Trou blesho otin g 6-13 You see a spooling error message (Windows) You see a type 11 or memory error message (Macintosh) Your printer switc hes to the m odem port or won’t confirm on the printer por.
Troublesh ooting 6-14 The “SP EX can not be used” message appe ars (Macintosh ) Your print er icon doesn’t appear in the Chooser (Macintosh) You sent sev eral print jobs, but none ar e printing (Macintosh ) You get a type 39 error on the Macintosh Printing is too sl ow Possible cause Solutions The prin ter software has been co rrupted.
Trou blesho otin g 6-15 You cannot pr int on a Windows NT 4.0 network You’re us ing backgroun d printi ng on a Macintosh . Select EPS O N Moni tor3 and choose Get Info from the F ile menu to increa se the Memory Requireme nts for EPSON Mo nitor3. Se e page 4 -16 for m ore in forma tion.
Troublesh ooting 6-16 Fixing Paper P roblems You can avoid most paper handling problems by doing the foll owi ng: ◗ Use smooth, high- quality media designed fo r ink jet printers that meets the medi a specific ations on page B -2. ◗ Follow all loading and handling instructions included with the media.
Trou blesho otin g 6-17 Paper jams i nside the printer Multiple pages feed at the same time Solving Miscellaneous Print out Problems If your printout results are not w hat you expected, try these soluti ons.
Troublesh ooting 6-18 The margins are incorrec t The image is inverted, as if viewed in a mirror If you’re using backgro und printi ng on a Macintosh , spoole d data may be corrupted . Open th e Extensi ons folde r, EPSON folder, and Spool folder. Then delete a ny queue d files.
Trou blesho otin g 6-19 A portion of your image doesn’t pri nt (Macintosh) The printer prin ts blank pages Something on t he page is wro ng or missing Possible cause Solution Your sy stem doesn’t h a ve enou gh availab le memory. Close an y other appli c atio ns you are runni ng or turn off backgro und printing.
Troublesh ooting 6-20.
A-1 A You can use your printer on a netw ork under Windows 95, Windows 3 .1, Wind ows NT 4.0, and other net work operat ing systems. S ee the approp riate secti on below fo r your operating system.
Network Prin ting A-2 5. Click t he Details tab. The n click the Add Por t button. 6. In the foll owing dialog box, cl ick Brow se . Click this tab Then click he re Click here to specify the network p.
Network Prin ting A-3 7. Double-c lick the ico n of the co mputer that i s directly connected to the printer . Then clic k the ico n of the prin ter you plan to use on the networ k. 8. Click OK and follow the messages on the screen. Now you can use the p rinter connect ed to the print ser ver over the network from th e client compute r.
Network Prin ting A-4 Setting Up the Print Server in Windows 3.1 Follow these steps to s et up the computer connected to the printer: 1. Create an icon for the EPS ON Spoo l Manager (EPSPMG R4.EXE) in the W INDOWSS YSTEM fo lder. 2. Place this icon in the StartUp folder.
Network Prin ting A-5 5. Click t he Brows e button and se lect the di rectory you’ re using for journal fi les on the serv er. 6. Click OK and minimize the Spool Manager. Network Printing in W i n d o w sN T4 . 0 If you are co nnecting the printer directly to a print server and sharing access to it on the network , see your Windows NT 4.
Network Prin ting A-6.
B-1 B Printing Printing method EPSON’s exclusive drop-on-demand Micro P iezo ink jet technology Noz zle conf igur atio n Blac k 32 noz zles Color 32 nozz les × 5 (cyan, magen ta, yel low, light cy .
Technical Speci fications B-2 Paper Paper type Size Paper types Thickness We ight Single sheets Letter (8.5 × 11 inches) Legal (8.5 × 14 inches) Ledger or B size (11 × 17 inches) Statement (5.
Technical Speci fications B-3 Note: Since the quality of any particular brand or type of pa per may be changed by the manufacturer at any time, EPSON cannot attest to the quality of any non-EPSON brand or type of paper. Always test samples of paper stock before purc hasing large quantities or printing large jobs.
Technical Speci fications B-4 . A: The maximum top margin is 0.67 inch (17.0 mm). B–L, B–R: The maximum left and right margin is 0.24 inch (6.1 mm). C: The maximum bott om margin is 0.24 inc h (6.1 mm). A: The minimum top ma rgin is 0.12 inch (3.0 mm).
Technical Speci fications B-5 Ink Cartridge * The pri nt capac ity may var y, depending on how of ten you clean the print head. ** It thaws and is usable after approximately 3 hours at 77 °F (25 °C). Caut ion: EPSON recomme nds the us e of genu ine EPSON i nk cartridges.
Technical Speci fications B-6 Electri cal This product i s also designed for IT power system phase-to-pha se voltag e 220–240 V. Note: Check the label on the back of the printer for the voltage of your printer.
Technical Speci fications B-7 Initializa tion The pr inter ca n be in itiali zed (r eturne d to a fixed s et of co nditio ns) in these ways: Hardware initia lizat ion When t he pri nter is turned on, t he prin ter me chanis m is in itiali zed and the input data buffer and pri nt buf fer are clea red.
Technical Speci fications B-8 Handshakin g : X-ON/X- O FF and DTR protocol Word for mat: Data bit : 8 bits Parity bit: None Start b it: 1 bit Stop bit: 1 bit Connector 8-pin mi ni-DIN Recommen ded cab.
G-1 Glossary banding The horizontal lines that sometimes appear in a printed image. See also MicroWeave . bidirect ional Moving the print head from left to right and right to left, for faster output. buff er The por tion of the pri nter’s memory used to store d ata before printin g it.
Glossary G -2 Error Diffus ion This halftoning setting smooths out edges by randomly placing dots of varying colors . This has the oppo site eff ect of the Finest Detail setting . ESC/P Raster A ve rsion of th e ESC/P (E pson Standa rd Code for Printer s) command language, which gives you control of your printer from your co mputer.
Glossary G-3 media Materials upon which data is printed, such as e nvelopes, plain paper, special paper, and transparencies. Micro Piezo Ink jet technology th at uses an electro nic puls e to precis ely forc e the ink th rough the prin t head. T his re sults i n small er, clean er dots, sharp lines, and crisp text.
Glossary G -4 spool The proce ss by which the pr inter driver converts th e print data into co des that your pr inter unde rstands. This data is then sent to the printer directly or to the print s erver. Spool Manage r An EPSON software prog ram that converts print data into codes that your printer understands .
I-1 Index A Accessories , 6 , 1-10 , 5-4 Advanced mode, selecting , 2-2 Advanced Photo setti ng , 2-3 Advanced settings custom , 2- 4 to 2-11 , 2-35 to 2-36 predefined , 2-2 to 2-4 Aligning pri nt head , 5-8 , 6-7 Automat ic mode , 1-3 , 1-8 , 3-3 B Background printing Macint osh , 4-15 to 4-17 Windows 3.
Index I-2 Environmental specifications , B-6 EPSON Accessories , 6 , 1-10 , 5-4 Customer Care Centers , 5 Electronic support services , 5 to 6 help , 5 to 6 media , 1-9 to 1-10 , 3-2 to 3-3 World Wi d.
Inde x I-3 M Macint osh managing pr int jobs , 4-15 to 4-19 Monito r3 , 4-15 to 4-17 , 6-13 to 6-15 printi ng f rom , 1-7 to 1- 9 system requirem ents , 2 uninsta lling software , 6-6 Mag enta s etti ng , 2-9 Mainta ining prin ter , 5-1 to 5-9 Managing pri nt jobs Macint osh , 4-15 to 4-19 Windows 3.
Index I-4 Phot o Quali ty Glossy media choosing , 1-9 printi ng on , 3-2 specifications , B-2 to B-3 Photo Quality Ink Jet Cards choosing , 1- 10 printi ng on , 3-2 , 3-6 specifications , B-2 to B-3 P.
Inde x I-5 S Safety approv als , B-6 instru ctions , 7 to 9 Saturat i on set ting , 2-9 , 2- 11 Saving custo m setti ngs , 2-35 ScanDis k , 4-5 , 6-12 Scanned im ages , 2-3 Self adhesive sheet s, see .
Index I-6 Windows managing pr int jobs , 4-1 to 4-1 4 networ k printi ng , A-1 to A-5 printer statu s, checki ng , 1-5 to 1-6 printi ng f rom , 1-1 to 1- 4 Spool Manager , 4-4 , 4-12 to 4-14 system re.
An important point after buying a device Epson STYLUS Photo EX (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Epson STYLUS Photo EX yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Epson STYLUS Photo EX - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Epson STYLUS Photo EX you will learn all the available features of the product, as well as information on its operation. The information that you get Epson STYLUS Photo EX will certainly help you make a decision on the purchase.
If you already are a holder of Epson STYLUS Photo EX, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Epson STYLUS Photo EX.
However, one of the most important roles played by the user manual is to help in solving problems with Epson STYLUS Photo EX. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Epson STYLUS Photo EX along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
