Instruction/ maintenance manual of the product LQ-570e Epson
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24-Pin Dot Matrix Pr inter User's Guide 4011804 XXX-00.
Control Panel Buttons and Lights n = On f = Fla shin g o = Of f Tear O ff/Bin b utton ● Advan ces cont inuous pa per to the tear -off po sit ion. ● Feeds c ontin uous p aper backw ard from th e tear-of f posi tion to t he top- of-form pos ition. ● Selects a cut-s heet feede r bin wh en the cut-sh eet feeder is installed.
User’s Guide 24-Pin Dot Matrix Printer All rights reserved. No part o f this publ ication may be reprod uced, stored in a retr ieval system, or transmitted in any form or by any means, electronic , mechanical, photoc opying, reco rdin g, or ot herwi se, w ithout the prio r writ ten p ermiss ion of SEIKO EP SON CORP ORAT ION.
ii FCC Comp lian ce Sta tem ent F or Unit ed St ate s User s This equipmen t has bee n tested and found to c omply with th e limits f or a Clas s B digita l device, pursuant to Part 15 of the FCC Rules. These limits are desi gned to provide reasonable prot ectio n aga inst harm ful in terfe renc e in a r eside ntial ins talla tion .
iii Content s Getting to Know Your Printer Easy-to-Use Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Available Paper Pat hs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Printing on cont inuous paper .
iv Setting the Paper Rel ease Lever . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Setting the Pap er Thickness Lever . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Using the Push T ractor . . . . . . . . . . . . . . . . . . . . . . .
v Chapter 4 Using the Printer Software About Your Print er Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Using the Printer Driver With Windows 95 and 98 . . . . . . . . . . . 4-3 Accessing the pr inter drive r from Windows applicat ions .
vi Chapter 7 Troubles hooting Using the Error Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2 Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4 Power supply problems . . . . . .
vii Appendix B Cleani ng and Transport ing the Printer Cleaning the P rinter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2 Transporting t he Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3 Appendix C Specifications Printer Specifi cations .
viii Internet UR L http://www.epson.co m.au . . . . . . . . . . . . . . D-7 Your dealer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-8 EPSON Helpdesk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Getting to Know Your Printer 1 Getting to Know Your Print er Your E PSON ® LQ-58 0/LQ-570e 24-pin dot ma trix pr inter prov id es high -q uality pri ntin g an d grea t pe rform ance in a compact desig n. LQ-570e is the name used in the United State s, Canada and Latin America.
2 Getting to Know Your Printer Easy-to-Us e Features This sec tion high light s some easy- to-us e featu res that y ou’ll find helpfu l. ❏ Use the tear-off feature to save pap er .
Getting to Know Your Printer 3 ❏ Use the pa per release lever to change t he paper path with out remo vin g conti nuou s pap er fr om the push t racto r. When using th e paper rel ease lever, you can easil y switch to printing on si ngle sheets wit hout removing the continuous pape r loa ded i n the push trac tor.
4 Getting to Know Your Printer Available Paper Paths Your printer provides a variety of p aper paths for pr inting on continuous and single-sheet pa per. As descri bed below, paper can be fed into the pr inter from the top, fr ont, bottom, or rear . You can sel ect the p ap er pa th th at best s ui ts yo ur c urr ent prin tin g ne eds .
Getting to Know Your Printer 5 Using a pu ll tr act or If you often pr int on thi ck or heavy continuous pa per, such a s mul tipar t for ms o r co ntinu ous pape r w ith la bels , use a tra cto r in the pull pos ition.
6 Getting to Know Your Printer Using the push and pull tracto r in com bination You can impro ve paper feedin g and redu ce paper jam s by using two tract ors at the same time. T his is especially helpful for printin g on continuous pr eprinted forms or multipar t forms and for print ing high-qual ity graphics.
Getting to Know Your Printer 7 Printing on single sheets You can loa d single sheets from the to p or the front of the pr inter. You can loa d ordinary singl e sheets from either position, even with con tin uous pap er alr ead y load ed in th e pus h tra ctor.
8 Getting to Know Your Printer Loadin g pape r in the fron t slot You can load ordinary sing le sheets, single-she et multip art forms, or postcards in the front slot.
Getting to Know Your Printer 9 Ribbon Ca rtridge Your pri nter uses the fol lowing ri bbon cart ridge s: When print ing becomes fa int, you need to repla ce the ri bbon cartrid ge. Genuine EPSON r ibbon cartr idges are desig ned and manufacture d to work properly with y our EPSON pri nter.
10 Gettin g to Know Your Printer ❏ Connect all equi pment to properly gr ounded power outl ets. Avoid using outlets on the same circui t as photocopi ers or air control systems that regularly switch on and off. ❏ Do not use a d amaged or frayed power cord.
Getting to Know Your Printer 11 ❏ If you plan to use the printe r in Germany, o bserve the following : To provide a dequate short-c ircuit p rotection and o ver- current pr otecti on for this printer, the build ing instal lation must be prot ected by a 16 amp circui t breaker .
12 Gettin g to Know Your Printer For United Kingdom User s Use of options Epson (UK ) Limited shal l not be l iable ag ainst any da mages or probl ems arising f rom the use of any optio ns or consumable products o ther than th ose designa ted as Orig inal EPSON Products or EP SON Approv ed Products by E pson (UK) Limited .
Getting to Know Your Printer 13 If damage occurs to the p lug, repl ace the cord set or con sult a qua lifie d el ec trici an. Replace fuses only with a fuse of the correct size and rating. How T o Use Your Manuals This User’s Guide provi des detail ed infor mation on setting up and usi ng you r pri nter.
14 Gettin g to Know Your Printer.
1 Setting Up the Prin ter 1-1 Chapter 1 Sett ing Up the Print er Unpacking the Pri nter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Choosing a Pla ce for the Prin ter . . . . . . . . . . . . . . . . . . . . . . . . . .
1-2 Se tting U p the Prin ter Unpacking the Printe r Beside s this g uide, y our pr inte r box shou ld inc lude an EPSO N prin ter s oftwa re CD -ROM, a No tice S heet, and t he fol lowin g items: Note: Depending on your printer model, the power cord may be permanently attached to the printer.
1 Setting Up the Prin ter 1-3 You must remove all protecti ve materia ls packed around and ins ide yo ur p rinte r befo re y ou set it up and tu rn on the po wer . Follow the di rections on t he Notice Sheet (packed wit h the prin ter) to rem ove these mate rial s.
1-4 Se tting U p the Prin ter ❏ Avoid electr ical outlets c ontrolled b y wall switches or auto mati c ti mers. An in te rrupt ion in pow er can e rase info rmation in t he memory of your pri nter or computer. Also avoid outlets on the same ci rcuit as l arge motors or other applianc es that can cause voltage fluctuati ons.
1 Setting Up the Prin ter 1-5 Installing or Replacing the Ribbon Cartridge EPSON recommends t he use of genuine E PSON black ri bbon cartrid ges (#7753) or EPSON film r ibbon car tridge (#7768) . Products n ot manufact ured by EPSON may cause damage to your printer no t cover ed by warr anties.
1-6 Se tting U p the Prin ter 3. Lift the print er cover by its back ed ge and then pull it st raight up and off . 4. Push up the tabs o n each side of the paper tension unit and lift the u nit up and off the printer. Store the paper tensio n unit in a safe p lace.
1 Setting Up the Prin ter 1-7 5. M ak e sure tha t the print h ead is n ot ho t; if it is, let it c ool for a few minutes be fore touching it. Then slid e the print h ead to the middle of the pri nter by ha nd. 6. If a used r ibbon cartr idge is i nstalle d, grasp the cartrid ge by its handle and pull it straight up .
1-8 Se tting U p the Prin ter 7. Remove the new rib bon cart ridge f rom the package. T urn the ribbon-t ightening knob in the directio n of th e arrow to remove an y slack in t he ribbon.
1 Setting Up the Prin ter 1-9 9. Use a pointed object , such as a bal l point p en, to guid e the ribbon be tween the pr int head and ribbon guide. Turn the ribbon-tigh tening knob to help feed the r ibbon into p lace. 10. Slide the print head from side to side to mak e sure it moves smoothly.
1-10 Setti ng Up t he Printe r 11. To re place the paper tens ion u nit, lowe r it on to the pri nter’ s mounting pegs . Then press down bot h ends of the unit until it click s into pla ce. 12. Repl ace the printe r cover by firs t inserti ng the front tab s into the slots on the pr inter and then lo wering the cove r into place.
1 Settin g Up th e Pri nter 1-11 ❏ Print on ordinary paper only. ❏ Move the paper-thickness lever to the next lowest position. Attaching the Paper Guide To in stal l the p aper guid e foll ow t hes e steps : 1. Make sure the paper gu ide cover is open as sho wn below.
1-12 Setti ng Up t he Printe r 2. Close the paper guid e cover..
1 Settin g Up th e Pri nter 1-13 Plugging in the Printer 1. Make sure the prin ter is tur ned of f. 2. Check the label o n the back of t he printer to make sure its voltage matches that of your electrical outlet. Also make sure the plug on your pr inter’ s power cord ma tches your ele ctrical outlet.
1-14 Setti ng Up t he Printe r Connecting the Printer to Your Computer Your print er has two separa te interf ace connections: an IEEE-128 4 compatible parall el interf ace and Type B opt ional int erface . See “Opt iona l interfa ce c ards” o n page A -4 for more inform ation.
1 Settin g Up th e Pri nter 1-15 3. Squeeze the wire c lips together u ntil t hey lock in pla ce on both sides of the connector. 4. If your cab le has a ground wi re, connect it to the pr inter’s ground connector as shown below. 5. Plug the ot her end of the cabl e into the co mputer.
1-16 Setti ng Up t he Printe r Installing the Printer Software After you connect the pr inter to your compu ter, you need to instal l the software inc luded on the EPSON pr inter soft ware CD- ROM shi pped wi th your pr inter.
1 Settin g Up th e Pri nter 1-17 ❏ If you wish to make a diskette version of the printer software on your CD-ROM, in sert the CD and run the EPSETUP program. In the dialog box that ap pears, click the Driver d isk c reat ion ut ilit y button and follow the on-screen instructions.
1-18 Setti ng Up t he Printe r Installing the printer software in Windows 3.1 or NT 3.5x Follow the steps below to install the print er software in Windows 3.1 or NT 3 .5x systems. Note: Installing the printer software on Window s NT 3.5x may require network administration pri vileges.
1 Settin g Up th e Pri nter 1-19 6. W hen the in stalla tio n is co mplete , cli ck OK to exit the installat ion progr am. The insta llation prog ram auto matical ly selects the LQ-5 80/LQ- 570e as the default pr inter fo r Windows appl ications. For information on opening and using the software, see Chapter 4, “Using the Printer Softw are.
1-20 Setti ng Up t he Printe r.
2 Printing on C ontinuous P aper 2-1 Chapter 2 Printing on Continuous Paper Setting the Paper Release Lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Setting the Paper Thickness Lever . . . . . . . . . . . . . . . . . . . . . . . . .
2-2 P rintin g on Continuous P aper Setti ng the Pa per Rele ase Le ver The re are se vera l wa ys you c an lo ad co ntinu ou s paper in t he printer, inclu ding the push t ractor . Use th e paper releas e lever to indic ate th e pap er so urc e you w ant to use, as desc rib ed in th e tabl e below .
2 Printing on C ontinuous P aper 2-3 The table bel ow describes each p aper release lever posi tion. Paper releas e lever position Desc ripti on Single -sheet position For lo ading singl e-s heet pa per fro m the to p or fro nt slot. F or in format ion o n lo ading single she ets, s ee Chapter 3.
2-4 P rintin g on Continuous P aper Setti ng the Pape r Thic kness Lev er Sett ing th e p aper t hick nes s leve r al lows t he p rinte r to accommodate var ious thicknesses of paper. The pa per thickness lever is located under the pr inter cover. You can select one of ei ght positions ide ntified by th e scale next to t he lever.
2 Printing on C ontinuous P aper 2-5 Us e the foll ow ing tab le to set the pap er thi cknes s lever to m atch the thicknes s of your paper. * See App endix C for co mplete pa per specif ications . ** Contin uous paper with labels canno t be use d with the pus h trac tor .
2-6 P rintin g on Continuous P aper Using the P ush Tr actor To use the push tract or, load con tinuous paper in th e rear slot. For informat ion on when to use the push tractor, see “Available Paper Paths” on pag e 4. Note: The tractor is installed in the push position when the printer is shipped.
2 Printing on C ontinuous P aper 2-7 To load pa per onto th e push tra ctor, fol low these steps: 1. Make sure the prin ter is tur ned of f. 2. Open the paper gui de cover and remove the paper guide by hol ding bo th edge s and l ifting it up. 3. S et the p ape r rele ase lev er to the pus h tr actor pos iti on.
2-8 P rintin g on Continuous P aper 4. Release the lef t and right sprocket s by pulling the sproc ket lock le vers forw ard. 5. Slide the left sprocket to the left margin of the p aper using t he scale on the p rinter. (Pri nting starts a t the “0” mark .
2 Printing on C ontinuous P aper 2-9 6. S lid e the rig ht sp roc ket to matc h the w idth of yo ur pap er, bu t do not lock it. Move the pap er support midway be tween the two sprocket s as shown in step 5. 7. Make sure your paper has a clean, str aight edge .
2-10 Printing on Continuou s Paper 10. Slide the e dge guides t o the middle of th e paper gui de. Then close the pap er gui de cover. 11. Turn on the printer. Y ou may need to check and chang e the pri nter drive r se tting s as desc ribed i n C hapte r 4.
2 Printing on Continuous Paper 2-11 Removing a printed document from the push tractor To remove the pri nted document, fol low these steps: 1. Make sure the T ear Off/Bin ligh ts are flas hing. (This in dicates you r pape r i s at the cu rre nt te ar-off posi tion.
2-12 Printing on Continuou s Paper To feed c ontinuous paper to the st andby posit ion where y ou can rem ove th e pap er, p ress the Load/Eject button. (Se e the G lossa ry for an expl anation of t he standby p osition.) The n open the sprocke t covers of the tr actor and r emove the p aper.
2 Printing on Continuous Paper 2-13 Reinstalling the tractor in the push position If a tract or is insta lled in the p ull posi tion, you need to remove it and install the paper tension unit as descri bed on “Removing the pull tra ctor” on page 2-24 before u sing the push t ractor.
2-14 Printing on Continuou s Paper Using the Tractor in the Pull Position Using the tr actor in the pul l posit ion is ideal for p rinting on thi ck and heavy c ontinuous pap er, such as multi part forms or continuous pap er with labe ls. However, you can not use the tear- off feature with the pull tractor.
2 Printing on Continuous Paper 2-15 2. Push up th e tabs on each si de of the paper t ension unit a nd lift th e un it up and o ff the p rinte r. St ore th e pap er te nsio n uni t in a safe pl ace. 3. L ow er the trac tor in to th e prin ter’ s mou nt ing sl ots an d pr ess down both end s of the tr actor to make sure that it is firmly seated.
2-16 Printing on Continuou s Paper Loading paper onto the pull tractor When usin g the pul l trac tor , load cont inu ous paper in the fro nt or bott om slot, if possible; load ing paper in the r ear slot may increa se the chance o f a paper jam.
2 Printing on Continuous Paper 2-17 4. Release the left an d right sprock ets by pulling t he sprocket lock lever s forwa rd. 5. Slide the left sp rocket to t he left margi n of the paper using the scale on the pa per gui de as a guide. (Pr inting sta rts at t he arrow mark.
2-18 Printing on Continuou s Paper 6. Slide th e right spr ocket to m atch the wi dth of you r pape r, but do no t loc k it . Move the p ape r sup por t mi dway betw een the two sprockets as shown in step 5. 7. Make sure your paper has a clean, st raight edge.
2 Printing on Continuous Paper 2-19 9. Fit three hol es on each sid e of the paper over the tractor pi ns on both spro ckets. Then close the sp rocket cov ers. 10. Slide the ri ght sprock et to remove any s lack in the pap er, then lock it in p lac e by pu shing the spr ocket lock d own.
2-20 Printing on Continuou s Paper 14. R emove any sla ck in the pape r and adju st the top-o f-form pos ition (the p ositio n wher e the print er wi ll sta rt pri nting ) by pressing the LF/ FF bu tton or usi ng the micro ad just feat ure. (To use the micro adju st feature , see “Adjusting th e Top-of- Form Positi on” on pa ge 2-31.
2 Printing on Continuous Paper 2-21 17. Af ter yo u fin ish p rin ting, ope n th e pa per gu ide cove r; the n tea r off the pri nted d ocum ent at the perf orat ion n eare st th e paper exi t slot.
2-22 Printing on Continuou s Paper Using two tractors in the push/pull combination To im prov e con tinu ous paper feed ing an d r educ e paper jam s, yo u can use two trac tors at the same ti me. When using two tr actors in combinati on, you can load paper in the rear paper slot onto both the push tracto r and the pu ll tract or.
2 Printing on Continuous Paper 2-23 7. Set the paper release lever to t he pull tr actor posi tion. Th en remove any s lack in the paper b etween the pus h and pul l tractor usi ng the micro adjust fe ature (descri bed on “Adjusting the Top-of-F orm Position” on page 2-31.
2-24 Printing on Continuou s Paper 13. A fte r you fi nish prin ting, open the p aper g uid e cover ; the n tear o ff the printed document at the perfor ation nearest the paper ex it slot. To remove the paper from th e tractor, f ollow t he steps und er “Removing the paper fro m the pull t ractor” on p age 2-21.
2 Printing on Continuous Paper 2-25 4. Store the tract or in a safe place, or install it in the p ush position as desc ribed on “ Reinstall ing the trac tor in the p ush pos ition” on p age 2-13 . 5. T o rep lac e the pape r tens ion unit, lowe r it o nto t he pri nter ’s mounting pegs.
2-26 Printing on Continuou s Paper Loading Multip art Forms You can use carbonless multipart form s of up to five par ts (four copi es in a dditi on to the o rigin al). Ma ke sure yo u se t the paper thicknes s lever to the proper p ositio n based on the number of layers in y our form.
2 Printing on Continuous Paper 2-27 Loading Continuous Paper With Labels Wh en pr inti ng on lab els, use o nly t he t ype o f labe ls th at a re mounted on continuo us backing s heets wi th sproc ket holes for use with a tractor feeder.
2-28 Printing on Continuou s Paper Removing continuous paper with labels To avoid pee ling lab els off the back ing sheet and jamming the printer, follow t he steps b elow when yo u remove co ntinuous pape r with lab els fr om th e prin ter. 1. Tear off t he supply of c ontinuous labels at the perforat ion nearest the p aper entry slot.
2 Printing on Continuous Paper 2-29 Switching Between Printing on Continuous Paper and Printing on Single Sheets You can easil y switch back an d forth between pr inting on continuous paper wit h the push tracto r and pri nting on single she ets with ou t ha vin g to remo ve or rel oad the cont inu ou s pap er.
2-30 Printing on Continuou s Paper Switching to printing on continuous paper To switch from print ing on si ngle sheets t o print ing on co ntinuous paper wit h the push tracto r, follow these step s: 1. If a single sheet remains in the printer, press the Load/E ject button t o eject it .
2 Printing on Continuous Paper 2-31 Adjusting the Top-of -Form Position The top-of-form posi tion is the position on the page where the pri nter star ts p rin ting. If yo ur p rin ting app ears too h igh or lo w on the page, you can use the micr o adjust featur e to adjust the top- of-form position.
2-32 Printing on Continuou s Paper 5. Press the LF/FF D button to move the top-o f-form positi on up on the page, or press the Load/ Ejec t U butto n to m ove the top-of-for m position d own on the page. c Caution : Never use the knob to adjust the top-of-form position; this may damage the printer or cause it to lose the top-of-form position.
2 Printing on Continuous Paper 2-33 To adju st the top-o f-form position fo r continuou s paper loaded on the p ull tractor , see the followi ng example: First mark a point 6.5 mm (0.2 6 inch) abov e the paper’ s perforatio n; then positi on the paper so that the mark is even with the t op e dge o f the plas tic rib bo n cov er.
2-34 Printing on Continuou s Paper Advanc ing th e Paper to the Tear-O ff Ed ge If you use the push tractor , you can use the tear-off feature to advance yo ur conti nuous pape r to the p rinter’s t ear-of f edge when you finish printing. You ca n then easily tear off the p rinted docu men t.
2 Printing on Continuous Paper 2-35 Advancing the paper to the tear-off position automatically To a utoma tica lly a dvanc e you r prin ted d ocume nts to the t ear-o ff pos ition , you need to tu rn on the a uto te ar-o ff mode and s elect the approp riate pag e length for co ntinuou s paper i n the de fault- setting mode.
2-36 Printing on Continuou s Paper 4. Press the LF/FF D b utton to feed the pap er b ackw ard , or pre ss the Load/Ejec t U butto n to feed t he paper fo rward, u ntil th e pape r perfo rati on is al igne d with th e tea r-off e dge. Note: The printer has a minimum and a maximum tear-off position.
3 Printing on Single Sheets 3-1 Chapter 3 Printing on Single Sheets Using Single Sh eets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Available paper ty pes and paper slots . . . . . . . . . . . . . . . . . . 3-2 Loading single-sheet multipart forms .
3-2 P rintin g on Single Shee ts Using Single Sheets Available paper types and paper slots As shown below, you ca n load single-sheet paper o ne sheet at a time using the pape r guide on to p of t he pri nte r or th e fron t c over. You can print on ordinary singl e sheets, single-sheet multipart forms, postcards, and envelop es.
3 Printing on Single Sheets 3-3 The table belo w shows the types of pape r you can load in th e top and front paper slots and the paper thickne ss lever sett ing for each paper typ e. For mor e inform ation on the paper t hickness l ever, see “Setting t he Paper Thi ckness Lever” on page 2-4.
3-4 P rintin g on Single Shee ts Loading single-sheet multipart forms You can lo ad single- sheet multip art forms i n the front paper slot only, as described in “Loading Single She ets in the Front Paper Slot” on p age 3-11. Be sure to follow these gu idelines: ❏ Use on ly carb onless mu ltip art forms bo und as shown be low.
3 Printing on Single Sheets 3-5 ❏ Befo re p rintin g, se t the p ape r thi ckne ss lev er (l ocate d und er the print er co ver) to the prope r pos iti on for your p aper. See the table on pa ge 3-3, for details. ❏ Be sure your multipart forms do not exceed 0.
3-6 P rintin g on Single Shee ts Use envelopes onl y under normal t emperature a nd humidity condit ions , as fo llows: c Caution: Because prin ting on the edge of an envel ope may damage th e print head, make sure the printing stays entirely within the printable area of your envelopes.
3 Printing on Single Sheets 3-7 ❏ Set the pap er thi ckne ss le ver (lo cate d unde r the pr int er cove r) to positi on 2. ❏ Befo re pri nting , tur n on th e card mo de by pr essin g the Tear Off/Bin button u nti l both Tear Of f/Bi n light s are on.
3-8 P rintin g on Single Shee ts Loading S ingle Sheets in the Top Paper Slot To load p aper in the top slo t, foll ow these step s: 1. Make sure the pap er guid e is installed properly . If not, att ach it as describe d on “Attaching the Paper Guide ” on page 1-11.
3 Printing on Single Sheets 3-9 3. S et th e pa per r elea se le ver to the sing le- she et pos iti on. A lso set th e pap er thi ckne ss lev er (loc ated under the pr inte r cove r) to the proper p osition for you r paper’s thi ckness. (See the table on page 3 -3.
3-10 Printing on Single Sh eets 6. Insert a sheet of paper, print able side down, between the ed ge guides unt il it meets resist ance. The printer feeds the paper automat ically and i s ready to print. Note: The time from when the paper is inserted until it feeds can be set with the defau lt-setting mod e's Manual feed time.
3 Printing on Single Sheets 3-11 Loading Single Sheets in the Front Paper Slo t To load pa per in the fr ont pap er slot, foll ow these steps: 1. Make su re the paper guide is ins talled properl y. If not, attach it as describe d on “Attachi ng the Paper Gui de” on page 1-11 .
3-12 Printing on Single Sh eets 4. Set the pape r release lev er to the s ingle-s heet positi on. Also set the paper thi ckness lever (l ocated under the prin ter cover) to the pro per posi tion for your pape r’s thi ckness. (See the table on page 3-3.
3 Printing on Single Sheets 3-13 6. Making sure it is al igned with the edge gui de, load the paper, printable side up, until it meets resista nce. The printer feed s the paper au tomat ically a nd is re ady to print . Note: The time from when the paper is inserted until it feeds can be set with the default-settin g mode's Manual feed time.
3-14 Printing on Single Sh eets.
4 Using the Prin ter Sof tware 4-1 Chapter 4 Using the Print er Software About Your Print er Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Using the Printer Driver With Windows 95 and 98 . . . . . . . . . . . . 4-3 Accessing the printer driver from Windows applications .
4-2 Using the Printer Software About Y our Pr inte r Soft ware The EPSON pri nter so ftw are th at co mes w ith y our pr int er includes the pr inter dri ver software, the EPSON Remote! ut ility, and the EPSON Status Moni tor 3 uti lity for Windows 95, 98 and NT 4.
4 Using the Prin ter Sof tware 4-3 Using the Printer Driver With Windows 95 and 98 You can access t he prin ter dr iver f rom you r Windows appl icati ons or fro m the Start menu . Wh en you acce ss the printe r driv er fro m a Window s appli catio n, any sett ings y ou make appl y only to t he applic atio n you ar e usin g.
4-4 Using the Printer Software 1. S elect Print Setup or Print from the F ile m enu of yo ur appli cation software. Th e Print or Pri nt Setup dialog box appear s. 2. Make sure that your printer is selected and th en click Printer , Setup , Propert ies , or Options .
4 Using the Prin ter Sof tware 4-5 3. To view a menu, click the corr esponding tab at the t op of the window. See “Pr inter drive r settings overv iew” below for deta ile d in forma tion abou t th e sett ing s. Accessing the printer driver from the Start menu To access th e print er driver f rom the Star t menu, fo llow t hese steps: 1.
4-6 Using the Printer Software Paper menu ❏ Paper size Select the size of the paper you want to use. If y ou don’t see your paper size, use the scroll bar t o scroll thro ug h the li st. If yo ur pap er siz e is not included in the li st, click Custom and enter the paper s ize in the dialog box that ap pears.
4 Using the Prin ter Sof tware 4-7 Graphics me nu ❏ Resol utio n Cli ck the pri nti ng re solu tion y ou want. The hi gher the resol ution you select , the m ore det ailed y our pri ntout will be; howe ver, increa sing the resolution slows printing.
4-8 Using the Printer Software Device Options menu Once you’v e checked your print er dr iver set tings an d changed them if necess ary, you are read y to print wi th conti nuous pape r as described i n Chapter 2, o r with singl e sheets as descri bed in Chapter 3.
4 Using the Prin ter Sof tware 4-9 Utility menu To use the ut ilit ies, cli ck the Utility tab in the prin ter s oftwa re window, then cl ick the b utton for the utility yo u want to use. Note: This ut ility i s available on ly whe n: ❏ The printer is connected directly to the host c omputer via the parallel port [LPT1].
4-10 Using the Pri nter Sof tware ❏ Moni tori ng Preferences Clic k thi s butt on t o ope n the Monitoring Pr eferences dialo g box where you can make setting s for EPSON Statu s Monitor 3.
4 Using the Pri nter S oftw are 4-11 You can change the fo llowing s ettings : Note: Click the Default button to revert all items to the default settings. Select Notification Displays the erro r item check box ON/OF F status. Turn on t his check box to display the select ed error notif ica tion .
4-12 Using the Pri nter Sof tware Using the P rinter Driver With Window s 3.1 You can access the p rinter driver from your Win dows applica tions or from the Cont rol Panel. W hen you access the printer driver f rom a Windows ap plicati on, any setti ngs you make appl y only t o the application you a re using.
4 Using the Pri nter S oftw are 4-13 1. Select Pri nt Setup or Prin t from the File men u of your applicat ion softwar e. The Print or Print Se tup di alog box appears. See “Printe r drive r settings over view” on p age 4-14 for detai led informat ion about the se ttings in this dialog b ox.
4-14 Using the Pri nter Sof tware Accessing the printer driver from the Control Panel To access the print er driver from the Contro l Panel, follow these steps: 1. In the Main window, doub le-click t he Cont rol Pane l icon. 2. D oub le-cli ck the Printe rs icon.
4 Using the Pri nter S oftw are 4-15 Options dial og box Once you’ve checke d your pr inter dri ver settings and changed the m if nec essa ry, yo u a re read y to p rin t with cont inuo us pa per as descri bed in Chapter 2, or with si ngle sheets as described in Chapter 3.
4-16 Using the Pri nter Sof tware Using the P rinter Driver With Wi ndows NT 4.0 You can access the p rinter driver from your Win dows applica tions or from the Star t menu. When you access the pr inter driver from a Windows a pplicat ion, any setti ngs you make ap ply only to the appli cation you are usin g.
4 Using the Pri nter S oftw are 4-17 1. Sele ct Pri nt S etup or Prin t from the File menu of your application software. T he Print or P rint Setup dialog box a ppears. 2 . M a k e s u r e t h a t y o u r p r i n t e r i s s e l e c t e d a n d t h e n c l i c k Prin ter , Setup , Prope rties , or Op tions .
4-18 Using the Pri nter Sof tware 3. To view a menu, cl ick the correspon ding tab at the top of the window. See “Pr inter driver set tings overview” b elow, for detailed informat ion about the setti ngs. Accessing the printer driver from the Start menu To access t he prin ter driv er from the Start menu , follow thes e steps: 1.
4 Using the Pri nter S oftw are 4-19 Page Setu p men u ❏ Paper Size Select the size of the paper you want to use from the Pap er Size l ist. ❏ Paper Sourc e Select the p aper sourc e you want to use f rom the P ape r S ource lis t. ❏ Orientat ion Select Port rait or Landscap e .
4-20 Using the Pri nter Sof tware Advance d menu ❏ Pape r/Ou tpu t Che ck t he Paper Size , Orientat ion , and Pape r Sour ce settings you made on the Page Setup menu a nd change them if necessary. Select the setting and then choose an opt ion from the Chang e Setting l ist box.
4 Using the Pri nter S oftw are 4-21 Once you’ve checke d your pr inter dri ver settings and changed the m if nec essa ry, yo u a re read y to p rin t with cont inuo us pa per as descri bed in Chapter 2, or with si ngle sheets as described in Chapter 3.
4-22 Using the Pri nter Sof tware Utility me nu To use the ut ilities, c lick the Utilit y tab i n the print er soft ware wind ow , the n cl ick th e butt on for the uti lity you want to u se. If you are us ing NT 4. 0, you can open t he printer software window by selec ting Pro perti es from t he pr inter fold er.
4 Using the Pri nter S oftw are 4-23 Note: This ut ility i s available on ly whe n: ❏ The printer is connected directly to the host c omputer via the parallel port [LPT1].
4-24 Using the Pri nter Sof tware You can change th e following set tings: Note: Click the Default button to revert all items to the default settings. Select Notification Displays the error item check b ox ON/OFF status. Turn on this check b ox to displ ay the sele cted error notif ication.
4 Using the Pri nter S oftw are 4-25 Using the Printer Driver With Windows NT 3.5x You can access th e printer driver from you r Windows application s or fr om the Control Panel. When you acc ess the printer d river fro m a Windows applicat ion, any settings you make apply only to the appl icati on you ar e using.
4-26 Using the Pri nter Sof tware 1. Select Pri nt Set up or Prin t from the File menu of y our applica tion softw are. The Print or Print Setup dial og box appears. 2 . M a k e s u r e t h a t y o u r p r i n t e r i s s e l e c t e d a n d t h e n c l i c k Printer , Setup , Pr operties , or Options .
4 Using the Pri nter S oftw are 4-27 3. Click Option s (or a si milar button ) to vie w the A dvance d Document Properti es dialog box, which includes the Grap hic s Re solu tio n, C olor, and Opti mi zatio ns p rin ter dr ive r settings. See “Document Properti es dialo g box” on pa ge 4-28 for deta iled inf ormation ab out th ese setting s.
4-28 Using the Pri nter Sof tware 4. Click Opti ons to op en the Advanced Document Propertie s dialog box, which contains the Graphics Resoluti on, Color, and Optimiza tions pri nter driver settings. See “Printer driver settings ov erview” on p age 4-28 for detaile d informatio n about the se setting s.
4 Using the Pri nter S oftw are 4-29 Advanced Document Properti es dial og box Once you’ve checke d your pr inter dri ver settings and changed the m if nec essa ry, yo u a re read y to p rin t with cont inuo us pa per as descri bed in Chapter 2, or with si ngle sheets as described in Chapter 3.
4-30 Using the Pri nter Sof tware Using the EPS ON Remote! Utility The EPSON R emote! ut ility a llows you to easily change the printer’ s defaul t setti ngs from your computer ’s DOS prom pt. Installing EPSON Remote! Follow the ste ps below to inst all EP SON Remo te! 1.
5 Changing Printer Settings From the Prin ter’s Control Panel 5-1 Chapter 5 Changing Pr inter Settings From the Printer’s C ontrol Panel Selecting a Built-In Font and Pi tch . . . . . . . . . . . . . . . . . . . . . . . . . . 5 -2 About Your Print er’s Default Settin gs .
5-2 Changing Print er Sett ings F rom the P rint er’s Con trol Pa nel Selecti ng a Buil t-In Fo nt and Pi tch Your p rin ter c ome s with t he tw elv e buil t-in fonts sho wn in the table b elow. Yo u can also change the pi tch by turnin g the condensed mode on or off.
5 Changing Printer Settings From the Prin ter’s Control Panel 5-3 Follow these s teps to se lect a buil t-in font or pitch u sing the but tons o n the pri nter’ s con trol pan el: 1. Make sure that the print er is not printing. I f it is, wa it until printing has fin ished.
5-4 Changing Print er Sett ings F rom the P rint er’s Con trol Pa nel About Y our Pr inter’s Defaul t Setting s The defau lt sett ings control many pri nter func tions.
5 Changing Printer Settings From the Prin ter’s Control Panel 5-5 * The opti ons avai lable vary dep ending on th e country of purcha se. ** These settings take effect only when IBM 2390 Plus emulation is selected. Page length for tractor This setti ng a llow s you to se t the page l engt h (in inch es) for continuous pa per.
5-6 Changing Print er Sett ings F rom the P rint er’s Con trol Pa nel Skip ov er perf oratio n This featur e is avail able only when continuous p aper is selec ted. When you se lect On , the print er provides a one-inch (25. 4 mm) margin between the last lin e printed on one pag e and the firs t line prin ted on th e nex t page .
5 Changing Printer Settings From the Prin ter’s Control Panel 5-7 When se t to Auto , t he printer anal yzes the data and uses unid ire ction al pr inti ng f or any line s whic h req uire vert ical printing alignment. Software When you s elect ESC/P2 , the printer operates i n the EPSON ESC/ P2 mode.
5-8 Changing Print er Sett ings F rom the P rint er’s Con trol Pa nel Auto I/F (interface ) wait ti me This set ting ta kes effe ct only if an op tional inte rface is i nstall ed and the aut o interf ace mode is se lected.
5 Changing Printer Settings From the Prin ter’s Control Panel 5-9 International character set for Italic table You can selec t amo ng se ve ral int erna tio nal c har acte r set s for t he Italic ch aracter table.
5-10 Changing Print er Setting s From the Prin ter’s Contr ol Panel Changing default settings Follow the s teps on the next page to enter the de fault-se tting mode and ch ange the pri nter ’s defa ult se tting s.
5 Changing Printer Setting s From the Print er’s Control Panel 5-11 4. Press the Tear Of f/Bin button to print the defaul t-setti ng mod e inst ructi ons (fou r pag es) in the l ang uage you se lect ed.
5-12 Changing Print er Setting s From the Prin ter’s Contr ol Panel.
6 Usin g EPS ON S tat us Mo ni tor 3 6-1 Chapter 6 Using EPSON S tatus Monitor 3 About the EPSON Stat us Monitor 3 Uti lity . . . . . . . . . . . . . .
6-2 Using E PSO N S tatu s Mo nito r 3 About the EPSON Status Monitor 3 U tility The EPSO N Sta tus Mon itor 3 u tilit y com es w ith your pri nter but is available onl y when using Windows 95, 98, or NT 4.
6 Usin g EPS ON S tat us Mo ni tor 3 6-3 Printer Status window To get mor e detailed info rmation o n printer s tatus , you can acces s Status Mo nitor 3 fro m the printer software wi ndow. Cli ck the Util ity t ab, th en c lick EPSO N St atus Mo nitor 3.
6-4 Using E PSO N S tatu s Mo nito r 3.
7 Troubleshooting 7-1 Chapter 7 Troubles hooting Using the Error Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2 Problems and Soluti ons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4 Power supply problems.
7-2 T roubleshooting Using the E rror Indi cators You ca n iden tify many c omm on pri nter proble ms u sing th e ligh ts on the contr ol panel. I f your pr inter stop s working and one or more contr ol panel light s are on or fla shing or the pri nter beeps, use the follo wing table to diagnose and fix t he problem.
7 Troubleshooting 7-3 n = on, f = fla shi ng ••• = short series of b eeps (three beeps) ••••• = long series of b eeps (five beeps) Not e: The p rinte r beep s on ce if you pres s a co ntrol pane l bu tton when the c orresp ondin g func tion is not a vail able .
7-4 T roubleshooting Proble ms and Solutio ns Most p rinte r pr oblem s ar e easy to solv e. Use the i nform atio n in this se ction to find the so urce of and soluti on to any pr inter problems t hat occur. Determin e the type of problem that occurr ed, and s ee the appropr iate page b elow: Power supply problems.
7 Troubleshooting 7-5 Power supply problems The control panel light s come on briefl y, but then go of f and stay off. Cause What to do The printer’s voltage rating does not match the vol tage of your electrical o utlet. Check the printer and the outlet voltage ratings.
7-6 T roubleshooting Single-sheet paper loading or feeding problems The printer does not load si ngle-sheet paper or does no t feed it properly . Cause What to do The paper release lever is set to a tractor position . Set the paper release lever to the single-sheet position.
7 Troubleshooting 7-7 The printer does not fu lly eject a s ingle sheet . Cause What to do Your paper is too long. Press the Load/E ject button to eject the sheet. Make sure the page length of your paper is with in the range specified for single-sheet paper in Appendix C.
7-8 T roubleshooting Continuous paper loading or feeding problems The printer doe s not load cont inuous pape r or does not f eed it properly. Cause What to do The paper release lever is not set correctly. Set the paper release lever to the tractor position for the paper source you want to use.
7 Troubleshooting 7-9 Wrong top-of-form position Printing st arts too high or low on the page. Cause What to do The paper size setting in your appl icat ion so ftwa re or printer driver does not ma tch the size of the paper you are using. Check the paper size settin g in your application or printer driver.
7-10 Troubleshooting Wrong tear-off position The printer prin ts on (or too far away from) the perf oration of your continuous paper. Cause What to do The tear-off position setting is incorrect. Adjust the tear-off posi tion using the micro adjust feat ure.
7 Troubleshooting 7-11 Printing or printout quality problems The printer does not prin t when the c omputer sends dat a. Cause What to do The printer is paused. Pres s the Pause button. The interface cable is not plugged in securely. Check that both ends of th e cable between the printer and the computer are plugged in securely.
7-12 Troubleshooting The prin tout is fa int. Cause What to do The paper thickness lever is set incorrectly f or your paper. Move the paper thickness lever to a lower se ttin g. The ribbon is worn out. Replace the ribbon cartridge as described in Chapter 1.
7 Troubleshooting 7-13 Lines of dot s are missi ng in the print out. Cause What to do The print head is da maged. Stop printing and contact your dealer to have the print head replaced. c Caution: Never re place the pri nt head yours elf; yo u may damage the printer .
7-14 Troubleshooting The skip over perforation setting is o n. Turn of f the sk ip over p erfora tion setting in th e default-setting mode or the EPSON Remo te! utility. See “Abo ut Y our Pri nte r’s De faul t Settings ” on page 5-4 or “Using the EPSON Rem ote! Utility” on page 4-30.
7 Troubleshooting 7-15 Softwa re settings o verrid e settings y ou mak e using the default-settin g mode, EPSON Remote!, or the cont rol pane l but tons . Use y our appl ica tion soft war e to select the fo nt. Vertical printed li nes are not a ligned.
7-16 Troubleshooting Clearing Paper Ja ms To clear a paper jam, fol low these steps: 1. Turn off t he prin ter. 2. If a sing le sheet of paper i s stuck on the pape r guide, ge ntly remove it. 3. Remove the pr inter cover. If continuous paper from the rear slot is loaded i n the print er, remov e the paper g uide.
7 Troubleshooting 7-17 Aligning Vertical Lines in Yo ur Printout If you notic e that the vert ical line s in your pr intout are not properly aligned, y ou can use th e printer’s b idirectio nal adju stm ent mode t o co rrec t this pro blem .
7-18 Troubleshooting Printing a S elf Test Running the printer’s self test helps you determine whether the pri nter or the com put er is c aus ing th e pr obl em: ❏ If the sel f test res ults are .
7 Troubleshooting 7-19 After a few seco nds, the print er loads the paper automatic ally and begins printing a sel f test. A series of charact ers is printed . Note: To temporarily stop the self test , press the Pause button. To resume the test, press the Pause butt on a gai n.
7-20 Troubleshooting 2. To enter hex dump mode, hold down both the LF/FF and Load/ Ejec t butto ns while yo u turn on t he printer. 3. O pen a s oftwa re p rogra m and send a print jo b to the prin ter. Your pri nter pri nts all the codes it receiv es in hex adecimal format.
A Enhancing Your Printer With Options A-1 Appendix A Enhancing Your Printer With Options Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Paper handling optio ns . . . . . . . . . . . . . . .
A-2 Enhanci ng Your Printer With Op tions Options The following table shows the paper handling options and interface cards availab le for your printer.
A Enhancing Your Printer With Options A-3 Note: The asterisk ( ✽ ) is a substitute for the last digit of the product number, which varies by country.
A-4 Enhanci ng Your Printer With Op tions Optional interface cards You can inst all an opt ional int erface card t o supplement your prin ter’s bu ilt- in par allel inter fac e and prov ide ad ded ne twor k compa tib ility . The E PSO N in terfa ce ca rds in the ta ble be low a re compatibl e with your printer.
A Enhancing Your Printer With Options A-5 Using the Optional Cut- Sheet Fee ders Two types of optional cut-sheet feeders are availa ble for use wit h your prin ter: the singl e-bin cut-sheet feeder (C80637 ✽ ) and the high-capacit y cut-sheet feeder (C806 38 ✽ ).
A-6 Enhanci ng Your Printer With Op tions Installing an optional cut-sheet feeder You inst all th e single-b in, high-ca pacity, and double- bin cut-sh eet feeders in the same way.
A Enhancing Your Printer With Options A-7 2. Holding the cut -sheet feeder in both hands, press down on the latch leve rs an d fit the no tche s ove r the pri nter ’s mo unti ng posts, as sho wn belo w. Rele ase th e latc h lever s to lo ck th e feeder in pl ace.
A-8 Enhanci ng Your Printer With Op tions 3. To replace the pri nter cover, fi rst ins ert the f ront tabs i nto the slot s on the pr int er, th en lo wer the c over i nto plac e. If you inst alled t he double-bin cut-sheet feeder, you nee d to select your pape r path (bi n 1 or bin 2).
A Enhancing Your Printer With Options A-9 2. Slide the left paper guide of t he cut-sheet feeder so i t is aligned with the triangle mark. Nex t, slide t he right p aper guid e to roughly mat ch the wid th of your p aper. Slid e the pape r sup por t midw ay be twee n the pap er gu ide s.
A-10 Enha ncing Y our Prin ter With Op tions 5. Take a st ack of paper (up to 50 sheets) and f an it. Next , tap th e side and bott om edges of the paper on a flat sur face to even up the stack . 6. Inse rt the paper s tack printab le side down alo ng the left pa per guide.
A Enhancing Your Printer With Op tions A-11 9. Attach the st acker-supp ort wires to the paper gu ide as sh own belo w, if nec essary. 10. Insta ll th e pape r guid e with the at tach ed sta cke r-sup port by fitting the notches on the paper gui de straig ht down over t he mounting posts on the printer.
A-12 Enha ncing Y our Prin ter With Op tions If the fir st line on your page appe ars too high or low, you can f ix this by ad justing the top-of-fo rm posit ion using the micro adjust feature. See “Adjustin g the Top-of -Form Positio n” on page 2-31.
A Enhancing Your Printer With Op tions A-13 2. P ull the lo ck le vers o n the edg e guid es for wa rd to re lease them. 3. S lide the le ft pape r gui de un til it is align ed w ith th e tria ngle mar k; then lock it in place by pushin g back it s lock le ver.
A-14 Enha ncing Y our Prin ter With Op tions 4. P ull both pa per s et le vers forwa rd u ntil th e pap er g uid es retract a nd lock open to allow pape r load ing. 5. Open the pap er guide c over. 6. Take a stack of paper (up to 150 sheet s) and fan it.
A Enhancing Your Printer With Op tions A-15 8. A dju st th e righ t pa per g uide so th at it mat ches you r pap er’s width and l ock it in plac e. Make sure the po sition of t he guide allows the paper to move up and down freely . If you are l oading envelop es, push back t he envelope l evers as shown below.
A-16 Enha ncing Y our Prin ter With Op tions Assembling the double-bin cut-sheet feeder Using the doubl e-bin cut-sheet feeder al lows you to load two different types o f paper a utomati cally.
A Enhancing Your Printer With Op tions A-17 3. Lock the two cut- sheet feeders toget her by pushing firmly on the tab lo cks. To install the double-bin cut-sheet feeder on your pr inter, se e “Installing a n optional cut-sheet f eeder” on page A- 6.
A-18 Enha ncing Y our Prin ter With Op tions It is best to select t he paper path in your applic ation program beca use s oftwa re se ttin gs usu ally over ride th e p rinte r’s c ontro l panel set tings.
A Enhancing Your Printer With Op tions A-19 Switching to single-sheet pa per in the cut-sh eet feeder 1. I f any cont inuo us pape r rem ains in th e prin ter, press th e Tear Off/Bin button to adva nce th e pap er to th e tear-o ff pos ition. The n tea r off th e prin ted pa ges .
A-20 Enha ncing Y our Prin ter With Op tions Using the Roll Paper Holder The opti onal roll pape r holder (#8310) al lows yo u to use 8. 5-inch roll pa per like that used with tel ex machines. This provides an inexp en sive alter nat ive to usin g co ntin uo us pape r for appli cat ions t hat re quir e vari able pap er leng ths.
A Enhancing Your Printer With Op tions A-21 3. Hook the tensi on lever o nto both end s of the st and as shown belo w. Wh ile pu lling up t he ten sion le ve r, fit t he wi re en ds of the tensio n lev er in to the h oles in the sta nd. T he roll p aper holder is a ssembled.
A-22 Enha ncing Y our Prin ter With Op tions To re move the roll p aper holder, ca refully lift up the print er and pull out the rol l paper ho lder fr om beneath the printer . Loading roll paper Afte r you i nsta ll th e rol l pape r hold er, fo llo w the s teps below to load a ro ll of p aper, 1.
A Enhancing Your Printer With Op tions A-23 7. Place the shaft and paper rol l on the roll paper hold er so the pape r fee ds from the bo ttom of the roll. 8. Turn on the p rinter. Br ing th e leading edge of the pape r up over the push tractor and insert it until it meets re sistance.
A-24 Enha ncing Y our Prin ter With Op tions When you fini sh printin g, open the pa per guide cov er and press the LF/FF butto n to a dva nce t he pa pe r. Te ar off t he paper using t he tear-off edge of the p rinte r. Removing roll paper Roll paper canno t be fed backward.
A Enhancing Your Printer With Op tions A-25 Using an Optio nal Front Sheet Guide The optiona l front she et guide (C81 423 ✽ ) fi ts insi de the fro nt of the printer . This op tion allows you to lo ad singl e sheets and carbonles s single -sheet m ultipart f orms of up to 5 pa rts ( one original and four cop ies).
A-26 Enha ncing Y our Prin ter With Op tions 2. Remove the edge gui de from the bottom of the printer by pushing in the pegs . 3. Insert the front o f the front pape r guide i nto the ho lder on b oth side s of th e pri nter’ s int erior .
A Enhancing Your Printer With Op tions A-27 4. Open the edge guides on the paper gui de all the way t o the left and ri ght, then pl ace the paper guide in the upright positi on. Loading paper in the front sheet guide You can load singl e sheets or multip art forms one at a ti me in the front sheet gui de.
A-28 Enha ncing Y our Prin ter With Op tions 2. If you are u sing ordina ry single-sheet paper, set t he paper thickn ess lever (located u nder th e print er cover) to 0 as shown below. If you are load ing a singl e-sheet multipa rt form, set the pape r thicknes s leve r to the proper po sition.
A Enhancing Your Printer With Op tions A-29 4 . M a k i n g s u r e i t i s a l i g n e d w i t h t h e e d g e g u i d e , l o a d t h e p a p e r printable side up until it meets resist ance. The printer loads the paper au tomatic ally. Installing an Interface C ard Follow the st eps below to in stall a n optional interfa ce card.
A-30 Enha ncing Y our Prin ter With Op tions 3. Slide the interface car d along the slots on both sid es of the interfa ce compartment . Firmly push in the card to make s ure the connec tor at the back of the interf ace card i s fully inserted into the pr inter ’s internal socket.
B Cleaning and Transporting the Printer B-1 Appendix B Cleaning and Transporting the Printer Cleaning the P rinter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2 Transporting t he Printer . . . . . . . . . . . . . . . .
B-2 Cleaning and Transporting t he Printer Cleaning the Printer To keep you r printer operating at its best , you should clean it thoroughl y several t imes a year. To clean your p rinter, fol low these steps: 1. R em ove an y pa per l oade d in the p rinte r.
B Cleaning and Transporting the Printer B-3 Tran sportin g the Printe r If you need to transpo rt your printer some distance, careful ly repack it using the original box and packing mate rials, as descr ibed below. w Warn ing : You need to move the print head by hand to remove the ribbon cartridge.
B-4 Cleaning and Transporting t he Printer.
C Specifications C-1 Appendix C Specifications Printer Specifi cations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2 Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2 Electrical .
C-2 Specifications Prin ter Spe cifi cati ons Mechanical Printing method: 24-pin impact dot matri x Printing speed: Hig h-speed draf t 400 cps at 10 cpi Draft 300 cps at 10 cpi 360 cps at 12 cpi 450 c.
C Specifications C-3 Paper feed methods: Fricti on (front o r top p aper entry ) Push tr actor (r ear paper en try) Pull tr actor (f ront, bottom, or rear pa per entry) Push an d pull t ractor (optio .
C-4 Specifications Built-in fonts: Bitma p font s EPSON Draf t 10, 1 2, 15 cpi EPSON Roman 10, 12, 15 cpi , proporti onal EPSON Sans Seri f 10, 12, 15 cpi , proporti onal EPSON Courie r 10, 12, 15 cpi.
C Specifications C-5 Electrical Note: Check the label on the back of the prin ter for t he voltage of your printer. Reli abil ity: To tal pr int volum e 19 mill ion lines (except p rint head ) MTBF 10, 000 POH (25% duty ) Print hea d life approx. 20 0 million strokes per wire Dimensions and weight: Heigh t 160 mm (6.
C-6 Specifications Environmental Paper Note: ❏ Use recycled paper and envelopes only under normal temperature and hu midity co ndition s, as follows: ❏ Do not load pap er that has been folded or is damaged, wrinkled, or curled.
C Specifications C-7 Single-she et multipa rt forms: front entry only Enve lopes: top en try only Postcard s: front and to p entry Thickness 0.065 to 0.
C-8 Specifications Continuo us pape r (standard a nd multipart) : fro nt, rear, and botto m entry Thickness 0.22 mm (0.0087 in ch) Weight 192 g/m² (51 lb) Width 101.6 t o 254 mm (4.0 t o 10.0 inches) Length (one page) 101.6 to 55 8.8 mm (4.0 to 2 2.0 inches) Copies 1 original + u p to 4 copi es Thickness Printable ar ea 0.
C Specifications C-9 Cont inuo us p aper with labe ls: front and bo ttom entry Roll pape r: rear entry wi th optional ro ll paper holder only Label size 23.8 × 63. 5 m m (1 5/16 × 2.5 inc hes ) min imum 2.5 mm (0.1 inch) corner radius, min imum Backing sheet width 101.
C-10 Specifications Paper alignment Front e ntry Printing starts at “0” on the scale. The unprint able area is to the left of t he “0.” Rear entry Printing starts at “0” on the scale.
C Specifications C-11 Printable area Single sheets, envelopes, and postcards: A Th e mi ni mum top mar gin is 4.2 mm (0. 17 i nc h). B Th e mi ni mum lef t ma rgi n i s 3 .0 mm ( 0.1 2 i nch ). Th e mi ni mum rig ht mar gin is 3.0 mm ( 0. 12 in ch) . The maximum pap er width is 257 mm (10.
C-12 Specifications Continuous p aper: A The minimum t op and bot tom margins a bove and below the perforat ion are 4.2 mm (0.17 inc h) each. B The minimum left and right margins are 13 mm (0.51 inch) each. The maximum paper width is 254 mm (10.0 inches) and the maximum print able width i s 203.
C Specifications C-13 Roll p ape r: A Th e mi ni mum top mar gin is 4.2 mm (0. 17 i nc h). B Th e mi ni mum lef t ma rgi n i s 3 .0 mm ( 0.1 2 i nch ). Th e mi ni mum rig ht mar gin is 3.0 mm ( 0. 12 in ch) . The maximum printable width is 203.2 mm (8.
C-14 Specifications Safety approvals 120 V model: 230 V model: Acoustic noi se: Approx. 49 dB (A ) (ISO 777 9 pattern) CE marking 230 V model: Safety stand ards UL1950 CSA C22.2 No. 950 EMI FCC part 15 subpart B class B CSA C108.8 class B Safety stand ards EN 60950 EMI EN 55022 (C ISPR pub.
C Specifications C-15 Command List s Your print er supp ort s the fo llow ing EP SON E SC/ P2 co ntrol codes and IBM 23 90 Plus emulat ion control codes: EPSON ESC/P2 control codes Selecting an EPSON ESC/P2 printer in you r software allows you to use advan ced fonts an d grap hics.
C-16 Specifications Barcod e commands Your pri nter has pow erful b arcode print ing cap abilit ies and includes t he following resident barcode font s: EAN-13, EAN-8, Interleaved 2 of 5, UPC-A, UPC-E, Cod e 39, Code 128, and POSTNET.
C Specifications C-17 c : Contro l flag Bit 0 = Check digi t 0: The prin ter does not add a check digit. 1: The print er adds a check digit. Bit 1 = Human r eadable c haracter (HRC) 0: The print er adds the HRC.
C-18 Specifications The va lid da ta for each ba rcod e type is desc ribed b elow . If in valid data is i ncluded in the barcode data string, the bar code is not printe d. The follo wing cond itio ns a re r equi red f or barc od e pri ntin g: ❏ Barcode p rinting i s always p erform ed unidir ectionall y.
C Specifications C-19 IBM 2390 Plus emulation control codes This print er emulates the IBM Propr inter us ing the commands below. For detail ed information, see the IBM 239 0 Plus reference man ual .
C-20 Specifications Char acter Tab les You c an sele ct th e ch arac ter t ables shown in t his se ction usi ng the prin ter’s defau lt-se tting mode o r wi th soft ware comm and s.
C Specifications C-21 PC 850 (Multilingual) PC 860 (Po rtuguese) PC 863 (French- Canadian ) P C 865 (Nordic ).
C-22 Specifications PC 861 (Icelandic) BRA SCII Abicomp ISO Lati n 1.
C Specifications C-23 Roman 8 PC 858.
C-24 Specifications ISO 8859-1 5 PC 437 Greek* PC 853 (Turkish)* PC 855 (Cyrillic )*.
C Specifications C-25 PC 852 (Easter n Europe)* PC 857 (Turkish)* PC 866 (Russian)* PC864 (Arabic ).
C-26 Specifications PC 869 (Greek)* MAZOWIA (Poland)* Code MJK (CSFR)* ISO 885 9-7*.
C Specifications C-27 ISO Latin 1T (Turkish)* Bulgaria (Bulgarian)* PC 774 (LST 1283: 1993)* Est onia (Estonian)*.
C-28 Specifications PC 771 (Lithuanian) ISO 8859-2 * PC 866 LAT. (L atvian)* PC 866 UKR (Ukranian)*.
C Specifications C-29 PC AP TEC (Arab ic)* PC 708 (Arab ic)* PC 720 (Arab ic)* PC AR 864 (Arabic )*.
C-30 Specifications Italic table No cha racter is avai labl e for hex co de 1 5 in the It alic tabl e.
C Specifications C-31 International character sets for the Italic table You can select one of the fo llowing ei ght interna tional char acter sets for the Itali c character table s hown below usi ng the def ault- setting mode or t he ESC R command.
C-32 Specifications.
D Customer Support Information D-1 Appendix D Cust omer Su pport I nforma tion Contacting Cu stomer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2 For North American Users . . . . . . . . . . . . . . . . . . . . . . . . . . . .
D-2 Customer Support Information Contacting Custo mer Suppo rt If your pri nter is not operati ng properl y and you cannot solve the problem usi ng the trou bleshooting informat ion in Cha pter 7, contact customer support serv ices for assistance. See the section for your country i n this se ction.
D Customer Support Information D-3 For N orth American Users If you purchased y our printer i n the United States or Canada, EPSON prov ides cust omer suppo rt thr ough the fo llowin g services: Elect.
D-4 Customer Support Information EPSON also p rovides techni cal suppor t and informat ion on t he instal lation, co nfiguratio n, and operat ion of E PSON products. Dial (562) 2 76-4322 (U.S.), or (905 ) 709- 3839 (Canad a), 6 A.M. to 6 P.M., Pacific Time, Monday thr ough Frida y.
D Customer Support Information D-5 For Un ited Kingdom and the Repub lic of Ireland Users If you p urchased y our pr inter in the UK or the Repu blic of Ireland, Epson (UK) Limited p rovides a range of customer services and technical sup port.
D-6 Customer Support Information If this book let is n ot ava ilabl e, de tails c an be fou nd on Faxon EPSON f axbac k serv ice, EPtec B ullet in Boa rd Serv ice, or on EPSON’s World W ide Web site .
D Customer Support Information D-7 World Wide Web If you can connec t to the Int ernet an d have a Web browser, yo u can access EPSON’s World Wide Web site at http://www.epson.co m. Here you will find infor mation on the latest EPSON products, software drivers, and answers to frequently aske d questions.
D-8 Customer Support Information Your dealer Don’t f orget that your deal er can oft en help iden tify and re solve problems. T he dealer should alwa ys be the fi rst call for advi ce on problems. T hey can ofte n solve proble ms quickly and easily as well as give y ou advice on the next st ep to take.
D Customer Support Information D-9 For Hong Kong Users To obtai n technical s upport as well as o ther afte r-sales service s, users are welcome t o contact E PSON Hong Kong Li mited.
D-10 Customer Support Information For Philippines Users To obtai n technical support as well as oth er after sa les services, users are welco me to conta ct the EPSON Philippines Rep res ent ati ve O .
Glossary 1 Glossary ASCII American Standard Co de for Information Interchange. A standardized coding system for assigning nu meral codes to letters and symbols.
2 Glossary dithering A halftoning method i n which dots are printed in a predeterm ined pattern to simulate a shade or tone. Dithering works best for images with solid colors, such as charts and grap hs. See also halft oni ng . dot ma trix A method of printing in which each letter or sym bol is formed by a pattern (matri x) of ind ivi dual dots.
Glossary 3 interface The connection (via a cable) between the computer and the printer through which print data is trans mitted to the printer. initialization Returns the printer to its default settin gs (a fixed set of conditions). landscape Printing that is oriented sideways on the page.
4 Glossary resolution A measure o f the amount o f detail that ca n be represented. Resolution of p rinted images is measured by using the number of dots per inch (dpi). self test A method for checking the operatio n of the printer. When you run the self test, an internally stored self-pattern is printed.
Glossary 5 Paper positions Standby position In th e st andby pos ition , you r pa per is a tta che d to th e pri nter but is not i nside th e printer. Tear-off position Tear off yo ur printed document at the prin ter’s tea r-off ed ge.
6 Glossary Top-of-form position The letter s ABC above are printed at the top -of-form position..
IN - 1 Index A Adju sting tear -off po sitio n, 2-35 to 2-36 top-of-form position, 2-31 to 2-33 Advanced document properties, 4-29 Adva nced menu, 4 -20 Advan cing to the t ear-o ff edge , 2- 34 to 2-.
IN-2 paper onto pull tracto r, 2-16 to 2- 21 push tr actor, 2- 6 to 2-10 postcards, 3-6 to 3-7 roll paper, A-22 to A-24 single-shee t multipart forms , 3- 4t o 3 - 5 single sheets in front paper slot,.
IN - 3 printed doc ument fr om pull tr acto r, 2-2 1 push tract or, 2-1 1 to 2- 12 pull tr acto r, 2-2 4 to 2-25 push tracto r, 2-12 roll paper, A-24 Ribbon c artridge, 9, 1-5 t o 1-1 0 Ribbon insta l.
IN-4.
Printer Parts prin ter c over control panel paper g uide paper rel ease leve r edge guide s front cover (closed) paper gui de co ver trac tor shield plate ribbon ca rtridge parallel interfac e paper t.
24-Pin Dot Matrix Printer Printed in Japan 99.XX.XX User's G u ide.
An important point after buying a device Epson LQ-570e (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Epson LQ-570e yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Epson LQ-570e - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Epson LQ-570e you will learn all the available features of the product, as well as information on its operation. The information that you get Epson LQ-570e will certainly help you make a decision on the purchase.
If you already are a holder of Epson LQ-570e, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Epson LQ-570e.
However, one of the most important roles played by the user manual is to help in solving problems with Epson LQ-570e. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Epson LQ-570e along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
