Instruction/ maintenance manual of the product 4000 Epson
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EPSON Stylus ® Pro 4000 PRINTER GUIDE sp4000Guide.book Page 1 Friday, October 22, 2004 5:06 PM.
2 All rights reserved. No part of this publication may be reproduc ed, stored in a retrieval system, or tran smitted in any form or by any means, elec tronic, mechanical, phot ocopying, recording, or ot herwise, without the prior written permission of SEIKO EPSON CORPORATION.
3 FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide re asonable protection agai nst harmful interference in a residential installation .
4 sp4000Guide.book Page 4 Friday, October 22, 2004 5:06 PM.
5 5 Introduction 9 Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . 9 Options and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Where To Get Help . . . . . . . . . . . . . . .
-6 6 | Contents 2 Printing with EPSON Drivers for Macintosh 43 Printing in Macintosh OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Choosing Page Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Borderless Printing .
-7 Contents | 7 4 Maintaining and Transporting the Printer 93 Checking Printer Status and Part Life . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Printing Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Viewing Status Information .
-8 8 | Contents A Installing the Optional Print Server Card 133 Removing the Print Server Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 B Specifications 135 Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9 9 This Printer Guide provides important information on using your printer, selecting paper, and replacing ink ca rtridges. It also tells you ho w to maintain your printer to keep it working at its best, and provides troubleshooting tips in case you have a problem.
10 10 | Introduction Options and Accessories Your EPSON Stylus ® Pro 4000 offers these optional upgrades and accessories: * See Appendix A for details. In addition, you can order these user-replaceable items: * See page 109 for details. ** Replaces the blade for the printe r’s built-in cutter (see page 107).
11 Introductio n | 11 Where To Get Help EPSON provides technical support and information on the installation , configuration, and operation of professi onal printing products through the EPSON Preferred Protection Plan. Dial (888) 377-6611, 6 AM to 6 PM , Pacific Time, Monday through Friday.
12 12 | Introduction • For USB connection: a compliant USB port and a shielded USB “AB” cable from Series A (computer) to Series B (printer), u p to 10 feet long For IEEE 1394 (FireWire ® ) con.
13 Introductio n | 13 ENERGY STAR Compliance As an ENERGY STAR Partner, EPSON has determined that this product meets the ENERGY STAR guidelines for energy efficienc y.
14 14 | Introduction • Do not store paper or other material on top of the printer. Doing so can interfere with the paper sensors. • Keep the entire system away from pot ential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones.
15 Introductio n | 15 • Power down the printer from the cont rol panel, unplug the printer, and refer servicing to qualified service personnel under the following conditions: If the power cord or pl.
16 16 | Introduction sp4000Guide.book Page 16 Frid ay, October 22, 2004 5:06 PM.
17 17 The EPSON Stylus Pro 4000 prints on a variety of media, including roll paper and cut sheets up to 17 inches wide. You can also use heavy stock, such as posterboard up to 59 mil (1.
1-18 18 | Handling Paper and Other Media Guidelines for Us ing EPSON Media Follow these guidelines, as well as th ose included in your paper package, when printing on EPSON paper and other media: • Avoid touching the printable surface with your bare hands.
1-19 Handling Paper and Other Media | 19 EPSON papers, which are specially designed for the inks used in the printer, ensure high-quality results. The following table lists the product codes for the EPSON cut sheet media available for your printer. * Choose the Wate rcolor Paper - Radiant White Media Type setting.
1-20 20 | Handling Paper and Other Media Cut Sheet Paper Paths In addition to the paper tray, two paper paths are available for manual feeding of special media.
1-21 Handling Paper and Other Media | 21 Loading Paper in the Paper Tray You can load up to 250 sheets of plain paper in t he tray. The following table lists the paper tray capacity for various types and sizes of EPSON paper: EPSON cut sheet paper capacity Paper type Size Loading capacity Photo Quality Ink Jet Paper 8.
1-22 22 | Handling Paper and Other Media Follow these steps to load cut sheets in the paper tray: 1. Make sure the printer is turned on, t hen press the Paper Source button until the sheet icon appears on the LCD display. 2. Extend the p aper tray and paper tray cover.
1-23 Handling Paper and Other Media | 23 4. Flip up the paper guide roller and sl ide th e edge guide all the way to the left. 5. Clean the inside of the paper tray to remove any dust. Dust may affect printout quality. 6. Thumb through a stack of paper, then gently tap it on a flat surface to even the edges.
1-24 24 | Handling Paper and Other Media 7. Load the sheets with the printable side down, in the portrait orientation (short edge first). Place the paper all the way back in the paper tray and next to the right edge. Make sure the stack of paper fits un der the arrow on the left edge guide.
1-25 Handling Paper and Other Media | 25 If you’re printing on letter size pape r, raise the paper guide an d push it against the end of the paper stack.
1-26 26 | Handling Paper and Other Media 10. Replace the paper tray co ver and adjust its length. 11. Extend the paper tr ay cover if ne cessary to support your printouts. Not e: Make sure the roll paper support on the paper tray cover is not raised. sp4000Guide.
1-27 Handling Paper and Other Media | 27 Using the Front Manual Feed Slot If you want to print on fine art paper, posterboard, or other media 19 to 59 mil (0.5 to 1.5 mm) thick, you need to use the manual feed slot. This provides a straight-through paper path.
1-28 28 | Handling Paper and Other Media 4. Insert the sheet face-up. 5. Push the sheet un der the gray feed rollers. 6. Align the edge of the paper with the OTHER mark on the paper tray cover. For longer she ets, make sure you align the right edge of the sheet with the vertical mark on the tr ay cover, next to the arrow.
1-29 Handling Paper and Other Media | 29 7. Return the paper lever to the secure d position. The printer automatically feeds the paper into printing position. 8. Extend the paper tray and cover if necessary to support the sheet as it comes out of the printer.
1-30 30 | Handling Paper and Other Media Using the Top Manual Feed Slot You must use the top manual feed sl ot for EPSON Premium Glossy Photo Paper and Velvet Fine Ar t Paper. You ca n also use this feed slot for other types of paper, as listed on page 20.
1-31 Handling Paper and Other Media | 31 Using Roll Paper You can use any roll paper with a 2- or 3-inch core, up to 17 inches wide. Manually switching from one paper roll to another is a simple process. Following is a list of the product co des for EPSON roll media available for the printer.
1-32 32 | Handling Paper and Other Media Roll Paper Guidelines When printing on roll paper, be su re to follow the media handling guidelines on page 18, as well as thes e special guidelines for roll paper: • When storing roll paper, keep it in its original packaging—including the bag, end caps, and box.
1-33 Handling Paper and Other Media | 33 Loading the Paper on to the Spindle Follow these steps to attach the roll to the spindl e: 1. Slide the black paper stop (fl ange) off the left end of the spindle. 2. Position the roll so the paper unwinds as shown, then slide it onto th e spindle: 3.
1-34 34 | Handling Paper and Other Media 2. Place the roll paper in the printer as shown. (The gray end of the spindle goes on the right.) 3. Make sure the printer is turned on, t hen press the Paper Source button until the or icon appears on the LCD display.
1-35 Handling Paper and Other Media | 35 5. Hold both sides of the paper and feed into th e slot. 6. Feed the paper all the way through the printer until it is aligned with the OTHER mark on the paper tray cover.
1-36 36 | Handling Paper and Other Media 7. Move the paper lever to the secured position. The printer automatically positions the paper for printing. 8. Raise the roll paper support. Make sure the paper is on top of the guides. 9. Close the roll paper cover.
1-37 Handling Paper and Other Media | 37 Removing Paper from the Spindle If you need to remove the paper ro ll from the sp indle, follow these steps: 1. Open the roll paper cover. 2. If the paper is loaded for printing, push the paper lever back to the released position, then roll up the paper before removing it.
1-38 38 | Handling Paper and Other Media 3. To remove the adapters, press on the four tabs. Cutting Paper Manually wi th the Built-in Cutter When you’re not using the auto cut setting, you need to cut the paper manually by pressing the button after your print job is finished.
1-39 Handling Paper and Other Media | 39 4. Press the button until you see the auto cut icon on the LCD. 5. Press and hold t he button for 3 seconds. The paper is cut . Printing Trim Lines You can print trim lines on the right edge of your pages (if you’r e using auto cut) or on the right and bottom edge (if you’re not using auto cut).
1-40 40 | Handling Paper and Other Media 3. Press the Menu button. STANDARD is displayed as the current setting. 4. Use the and buttons to change the setting. ( STANDARD is the default setting; you can also choose NARROW , WIDE , or WIDER .) 5. Press the Menu button to save the setting.
1-41 Handling Paper and Other Media | 41 Creating Paper Configurations To create a configuration for a specific paper type, make sure the paper you want to configure is loaded in th e printer. Then follow these step s: 1. Press the Menu button, then press the button until CUSTOM PAPER appears on the display.
1-42 42 | Handling Paper and Other Media • CUT METHOD lets you decre ase the cutting blade pressure for thinner media, or adjust the speed for thick m edia. You may need to experiment to determine the cleanest cut for your paper. • PPR FEED ADJUSTM ENT helps eliminate banding.
43 43 Your EPSON Stylus Pro 4000 comes with drivers and utilities that let you print and manage print jobs in non-PostScript ® mode. ICC profiles for ColorSync ® are included, so y ou can use color ma nagement features in Photoshop or other applications, or in the driver itself.
2-44 44 | Printing with EPSON Drivers for Macintosh Printing in Macintosh OS X Before you print, make sure you have installed the EPSON printer driver and utilities from the CD-ROM. You also need to configure your connection and select the various media input types that you want to use.
2-45 Printing with EPSON Drivers for Macintosh | 45 3. Choose one of the fo llowing print queues: • Stylus Pro 400 0 (the standard setting) prints on cut sheet paper with a bottom margin larger than the top and sides.
2-46 46 | Printing with EPSON Drivers for Macintosh You see this screen: 5. Click New , double-click Untitled , give your paper size a name, and define its size and margins. Then click Save . (Do not click OK yet.) 6. Select Page Attributes from the Settings pull-down menu.
2-47 Printing with EPSON Drivers for Macintosh | 47 The following table shows recommended image widths (in inches) for borderless printing using either the Auto Expand or Retain Size setting: * Non-EPSON roll media widths Choosing Basic Print Options Once you have selected your page setup options, you need to select printing options.
2-48 48 | Printing with EPSON Drivers for Macintosh 2. Open the Prin ter pull-down menu and select the same print queue for your printer that you chose in the Page Setup window. 3. Select Print Settings from the pull-down menu. You see this screen: 4.
2-49 Printing with EPSON Drivers for Macintosh | 49 5. For the Ink setting, select Color/B&W Photo for any type of photographic printing. Select Black only if you’re printing line drawings or other non-photographic images.
2-50 50 | Printing with EPSON Drivers for Macintosh Continue with the instructions in the next section to select color management settings. If you are using the color management settings in Photoshop or another application, it is very important to turn off color management in the printer driver, as described on page 51.
2-51 Printing with EPSON Drivers for Macintosh | 51 • No Color Adjustment to disable color management in the printer driver. Choose this mode when you use a color-managed workflow in Photoshop or other software applications.
2-52 52 | Printing with EPSON Drivers for Macintosh • Paper Suct ion lets you decrease the paper suction level when printing on thinner papers (less th an 12 lb), such as CAD drafting paper or backlight film. • Paper Thickness helps reduce vertical banding and creates a sharper image when printing on unusually thick or thin paper.
2-53 Printing with EPSON Drivers for Macintosh | 53 2. Choose one of the following Auto Cut settings: •N o r m a l C u t allows margin space at the top and bottom of each image. • Double Cut extends the space between the images and trims each print individually.
2-54 54 | Printing with EPSON Drivers for Macintosh You see the following: 3. Type a name, and click OK . 4. When you’re ready to print, click the Print button.
2-55 Printing with EPSON Drivers for Macintosh | 55 You see a screen like this: 3. From here you can monitor the progre ss of your print job or do one of the following: • Click the print job, then c.
2-56 56 | Printing with EPSON Drivers for Macintosh 3. Select your printer and click OK . You see the EPSON Printer Utility screen: 4. Click the EPSON StatusMonitor icon. The software checks the amount of ink remaining in the printer and displays the StatusMonitor window: sp4000Guide.
2-57 Printing with EPSON Drivers for Macintosh | 57 5. To recheck the ink level, click the Update button. To close the Status Monitor, click OK . Sharing Your Printer on a Network If the printer is connected to a Macint osh on a network, other computers on the network can also access the printer.
2-58 58 | Printing with EPSON Drivers for Macintosh Printing in Macintosh OS 9.x Before you print, make sure you have installed the EPSON printer driver and utilities from the CD-ROM. You also need to select your printer in the Chooser. For instructions on installing and selecting the printer driver, see the Start Here sheet.
2-59 Printing with EPSON Drivers for Macintosh | 59 5. If you want to print on both sides of the paper, select Double-Sided Printing. See your electronic Reference Guide for more information about double-sided printing.
2-60 60 | Printing with EPSON Drivers for Macintosh After clicking customize, you see the custom page size window: Click New , d ouble-click Untitled , then enter a name for the custom size. Enter the size (inches or centimeters). You can also enter margin settings for your custom paper size or for any standard paper size.
2-61 Printing with EPSON Drivers for Macintosh | 61 5. Choose one of the following Auto Cut settings: •N o r m a l C u t allows margin space at the top and bottom of each image. • Double Cut extends the space between the images and trims each print individually.
2-62 62 | Printing with EPSON Drivers for Macintosh Recommended Settings fo r Borderless Printing For true borderless printing on roll paper, you can select either Auto Expand or Retain Size and create a custom paper size.
2-63 Printing with EPSON Drivers for Macintosh | 63 Choosing Basic Print Options Once you have selected your page setup options, you need to select printing options. The EPSON driver offers au tomatic settings that optimize print quality and speed when you’re using EPSON media.
2-64 64 | Printing with EPSON Drivers for Macintosh 5. Set the Mode option as follows: • Click Automatic to have th e printer driver analyze the contents of your image or file and make the a ppropriate printing adjustments. If a Quality/Speed slider appears in the Mode box, set it to Qualit y for higher resolution prints.
2-65 Printing with EPSON Drivers for Macintosh | 65 Choosing Advanced Print Options The advanced print settings give you complete control over your printing environment. Use these settings to experiment or to fine-tune a range of options to meet your individual needs.
2-66 66 | Printing with EPSON Drivers for Macintosh 5. Choose any of the following: • MicroWeave or Sup er MicroWeave to eliminate unwanted banding effects. If you notice banding with the standard MicroWeave setting, select Super MicroWeave (if available).
2-67 Printing with EPSON Drivers for Macintosh | 67 7. If you are using non-EPSON media and you need to fine-tune its performance, click the Paper Config button.
2-68 68 | Printing with EPSON Drivers for Macintosh • Cut Method decreases the cutting blade pressure for thinner media, and adjusts the speed for thick medi a. You may need to experiment to determine the best setting for your paper. • Platen Gap lets you fine-tune the setting for various paper thicknesses.
2-69 Printing with EPSON Drivers for Macintosh | 69 3. To turn background printing on, click the On button . 4. To select a priority for your print job in the queue of jobs waiting to print, click one.
2-70 70 | Printing with EPSON Drivers for Macintosh The progress bar tracks the cu rrent print job. To cancel, pause, or restart a print job, click the document’s name, then click one of the foll owing buttons: • Click to cancel. • Click to restart.
2-71 Printing with EPSON Drivers for Macintosh | 71 The software checks the amount of ink remaining in the printer and displays the Status Monitor window: 3. To recheck the ink level check, click the Update button. To close the Status Monitor, click OK .
2-72 72 | Printing with EPSON Drivers for Macintosh You see the Configu ration Settings dial og box: 3. Select from the following configuration options: • Error notification lets you choose whether you want your system to beep and display error message text or just display text if your printer encounters an error.
2-73 Printing with EPSON Drivers for Macintosh | 73 Sharing Your Printer on a Network If the printer is connected to a Macintosh computer on an AppleTalk ® network, other computers on the ne twork can also access the printer.
2-74 74 | Printing with EPSON Drivers for Macintosh sp4000Guide.book Page 74 Frid ay, October 22, 2004 5:06 PM.
75 75 Your Stylus Pro 4000 come s with drivers and utilities that let you print and manage print jobs in non-PostScript mode. ICC profiles are included, so you can use the color management features in Photoshop or other applications, or in the driver itself.
3-76 76 | Printing with EPSON Drivers for Windows Choosing Basic Print Options Before you print, you need to set basi c printing properties. Make sure you have installed the EPSON driver and utilities from the CD-ROM. The driver offers automatic settings that optimize print quality and speed when you’re using EPSON media.
3-77 Printing with EPSON Drivers for Windows | 77 The settings followed by (250) are for roll paper or selected 17-inch wide sheets. Choose a setting without the (250) designation when you print on smaller sheets.
3-78 78 | Printing with EPSON Drivers for Windows 6. When you’re finished choosing print options, click the Paper tab and follow the instructions below for choosing paper and layout options .
3-79 Printing with EPSON Drivers for Windows | 79 3. If you want to print to the edges of the page, click Borderless . Note that borderless printing applies only to the left and right sid es of the page on cut sheets; margins are required at the top and bottom of the page.
3-80 80 | Printing with EPSON Drivers for Windows Choosing Roll Paper Options Follow these steps to print on roll paper and select settings for borderless printing and automatic cutting: 1. On the Properties window, cli ck the Paper tab. You see this window: 2.
3-81 Printing with EPSON Drivers for Windows | 81 Choose Auto Expand or Retain Size from the pull-down menu: • Auto Expand enlarges your image (up to 3%) to fit the size of the paper. • Retain Size prints your image at the size you specify in your application.
3-82 82 | Printing with EPSON Drivers for Windows 6. If you are printing with margins, set the following options: • Auto Rotate saves paper if your document length is shorter than the printable width of the roll. The document is automatically rotated 90 degrees and printed cr osswise.
3-83 Printing with EPSON Drivers for Windows | 83 The following table shows recommended image widths (in inches) for borderless printing using either the Auto Expand or Retain Size setting: * Non-EPSON roll media widths Choosing Advanced Print Options The advanced settings give you complete control over your printing environment.
3-84 84 | Printing with EPSON Drivers for Windows You see a window like the following: 3. If necessary, you can change your Media Type and Ink settings.
3-85 Printing with EPSON Drivers for Windows | 85 6. Choose one of the following Color Manage ment settings: • Color Controls lets you specify individual values for adjusting brightness, contrast, saturation, and CMY inks, or choose from the three Color Control modes.
3-86 86 | Printing with EPSON Drivers for Windows You see the following: Select the correct settings to match your ICC profile. These settings override any paper configuration settings you may have made using the printer’s control panel.
3-87 Printing with EPSON Drivers for Windows | 87 • Cut Method decreases the cutting blade pressure for thinner media, and adjusts the speed for thick medi a. You may need to experiment to determine the best setting for your paper. • Platen Gap lets you fine-tune the setting for various paper thicknesses.
3-88 88 | Printing with EPSON Drivers for Windows You can use the buttons to cancel, pause, or restart your print job. You also see how much ink you have left and view printing tips. If you don’t want the Progress Meter to appear, you can turn it off.
3-89 Printing with EPSON Drivers for Windows | 89 3. Select from the following options: • High Speed Copies speeds up printing of multiple copies of the same document using hard disk space as a cache. If you have multiple hard drives, you can select a different drive to spool to.
3-90 90 | Printing with EPSON Drivers for Windows 6. If you want to have the Status Monitor 3 icon appear in your Windows taskbar, click the Shortcut Icon checkbox.
3-91 Printing with EPSON Drivers for Windows | 91 3. Install the printer driver from the software CD-R OM on the other computers that will access the printer over the network. 4. On each computer that will access the printer, click Start > Prin ters and Faxes .
3-92 92 | Printing with EPSON Drivers for Windows 7. In the Port Name box, type the name of computer that is connected to the printer and the name of the shared printer (as shown below), then click OK . 8. Close the Prin ter Ports window to return to the Ports tab.
93 93 The EPSON Stylus Pro 4000 requires very little maint enance to keep working its best. This chapter descri bes the following routine procedures: • Checking printer status and part life • Chec.
4-94 94 | Maintaining and Transpo rting the Printer Checking Printer Status and Part Life Using the SelecType menus, you can ch eck the amount of ink remaining, the total number of prints, and the status of your cutter blade, maintenance tank, and other printer parts.
4-95 Maintaining and Transporting the Printer | 95 Viewing Status Information To view printer status information instead of printing it, follow these steps: 1. Press the Menu button. You see PRINTER SETUP . 2. Press the button until you see PRINTER STATUS , then press Menu .
4-96 96 | Maintaining and Transpo rting the Printer • To check the status of other printer parts, press until you see SERVICE LIFE , then press Menu . The status of the cutter is displayed, using the E*****F symbols described below. Continue pressing to see the status of the carriage motor, paper feed motor, print head, and cleaning unit.
4-97 Maintaining and Transporting the Printer | 97 • Win dows XP : Click Start and select Control Panel . Double-click Printers and Other Hardware , then d ouble-click Printers and Faxes . Right-click your printer icon and select Printing Preference s .
4-98 98 | Maintaining and Transpo rting the Printer Running a Power Cleaning Cycle You can run a power cleaning cycle from the control panel if the normal cleaning process is not sufficient to clear the nozzles. However, the power cycle uses a large quantity of ink, so it is recommended only as a last resort.
4-99 Maintaining and Transporting the Printer | 99 Aligning the Print Head Aligning the print head is the most important thing you c an do to ensure the best print quality. If banding appears on your prints, if they look grainy or blurry, or you see misregistration or “g hosting,” you need to align the print head.
4-100 100 | Maintaining and Transporting the Printer It takes about 7 minutes to run the automatic uni-directional head alignment. The printer’s white beam sensor reads th e alignment pattern and adjusts the printer automatically. Make sure you don’t open the top cover or turn off the printer during this process.
4-101 Maintaining and Transporting the Printer | 101 The easiest way to check ink levels is from the control panel: When the red B ink light is flashing (and INK LOW is displayed on the LCD panel), the indicated cartridge is almost out of ink. Make sure you have a replacement cartridge.
4-102 102 | Maintaining and Transporting the Printer Use the following EPSON ink cartridges : * When using these cartridges, you must leave the ink compartment door open. To order EPSON ink cartridges, contact your dealer or call EPSON at (800) 873-7766.
4-103 Maintaining and Transporting the Printer | 103 3. Raise the ink levers to the unlocked position. 4. Remove the empty ink cartridge from the printer. Make sure you save your first set of empty 110 ml cartridges, so you can use them for transporting the printer if necessary.
4-104 104 | Maintaining and Transporting the Printer 7. Hold the cartridge with the arrow pointing toward the printer. Then insert the cartridge into the slot. Don’t force it in. 8. Lower the ink lever to its locked position. 9. If you’re using 110 ml cartridges, close the ink compartment cover.
4-105 Maintaining and Transporting the Printer | 105 Performing Additional Maintenance Tasks In addition to running a power cleaning cycle and replacing th e cutter blade, you can use the Maintenance menu to set the printer’s date and time. You can also use the maintenance mode to change printer defaults and run special procedures.
4-106 106 | Maintaining and Transporting the Printer Follow these steps to use the maintenance mode: 1. Make sure the printer is turned off. Press and hold the Pause button, then press the P Power button until the printer turns on and d isplays HEX DUMP on the LCD panel.
4-107 Maintaining and Transporting the Printer | 107 Replacing the Paper Cutter Blade If you notice that your paper isn’t being cut cleanly, the cutter blade may need to be replaced. If you use the bl ade to cut heavy stock, you will damage the blade and need to replace it.
4-108 108 | Maintaining and Transporting the Printer 6. When REPLACE CUTTER is displayed on the LCD, hold down the side pin as shown and turn the latch to the right. 7. Release the side pin and carefully remove the cutte r blade. 8. Insert the new cutter as shown.
4-109 Maintaining and Transporting the Printer | 109 9. Push down on the side pin while turning the latch to the left. 10. Close the top cover when you see a message prompting you to do so.
4-110 110 | Maintaining and Transporting the Printer Follow these steps to replace the tank: 1. Make sure the printer is not printing or performing any other operations ( READY or PAPER OUT should appear on the control panel).
4-111 Maintaining and Transporting the Printer | 111 Cleaning the Printer To keep your printer working at its best, you should clean it several times a year. 1 . M a k e s u r e t h e p r i n t e r i s t u r n e d o f f a n d a l l i t s l i g h t s a r e o f f .
4-112 112 | Maintaining and Transporting the Printer Preparing the Prin ter for Shipment 1. Turn the printer on and remove the following parts: • All paper or other media • Roll paper spindle • Paper tray 2. If you are using the 110 ml ink cartridges, leave them installed .
4-113 Maintaining and Transporting the Printer | 113 5. Turn off the printer and unplug the power cord. 6. If you need to ship the printer, you must repack it using the original box and packing materials and secure it to a pallet. If you do not have these items, contact EPSON to request th em.
4-114 114 | Maintaining and Transporting the Printer 5. Click Continue on the next screen. 6. Click Accept on the lic ense agreement screen. 7. On the installe r screen, click the arrow in the Easy Install list at the top and select Uninstall . Then click th e Uninstall button at the bottom and follow the on-screen instructions.
115 115 As you use your printer, you may occasionally experience a problem. The first thing you should do is diagnose the problem following the guidelines in this chapter.
5-116 116 | Solving Problems Checking Error Messages and Lights The control panel includes various ligh ts and an LCD display to indicate the status of the printer: When your ink or paper runs out or a problem occurs, a message appears on the LCD display, and the lights on the control panel come on or flas h.
5-117 Solving Problems | 117 INK LOW B Ink light flashing Ink cartridge(s) are nearly empty (pr inting continues). Make sure you have replacement cartridges available. See page 100. INK OUT B Ink light on Ink cartridge(s) are empty (printing stops). Replace the ink cartridge(s) indicated on the LCD panel.
5-118 118 | Solving Problems NOZZLES STILL CLOGGED — Head cleaning did no t clear the noz zles. Run the head cleaning utility again. If the nozzles are still cl ogged, contact EPSON. OPTION I/F ERROR — Wrong interface card installed. Turn off the printer and remove the card.
5-119 Solving Problems | 119 SERVICE REQ. Al l lights flashing The print head is locked. Pull out the green tab to unlock the print he ad. See page 111. An error has occurred. Note the erro r number, then turn the printer off and back on. If the message remains, contact EPSON as described on page 11.
5-120 120 | Solving Problems Improving Print Quality You can often improve print quality by doing the following: • Run a nozzle check and cleaning cycle. See page 96 for instructions. • Align the print head. See page 99 for instructions. • When you send a print job, make sure your print options are set correctly.
5-121 Solving Problems | 121 Your print is grainy, or has misregistration or ghosting. ◗ Check the ink indicators and light to se e if you are low on ink. Replace ink cartridges if necessary, as described on page 100. ◗ Run a nozzle check and cleaning cycle.
5-122 122 | Solving Problems Your print has gaps o r appears faint. ◗ Check the expiration date printed on each of the ink cartridges. If the cartridge is too old, replace it as described on page 100. ◗ Make sure the Media Type setting in the printer software is correct for the media you’re printing on.
5-123 Solving Problems | 123 Solving Operational Problems If you can’t turn the printer on, if it stops printing unexpectedly, or if nothing prints, check the following: • The printer is turned on.
5-124 124 | Solving Problems Problem Solution The printer stops printing unexpectedly. ◗ If the Pause light is flashing, the printer is performing a m aintenance procedure or waiting for ink to dry. Check the display message and ligh ts on the control panel.
5-125 Solving Problems | 125 Solving Miscellaneous Printing Problems If your printouts are not what you expected, try the suggestions below: Problem Solution Your print has incorrect or garbled characters. ◗ Make sure your software is installed correctly and the printe r is selected.
5-126 126 | Solving Problems Solving Paper Problems If paper feed or paper jam problems o ccur frequently, try one or more of the following solutions: • For roll paper, try adjusting the pape r suction setting. See page 40 for more information. You can also adjust this setting through your printer driver.
5-127 Solving Problems | 127 • Make sure the platen gap setting is correct for the paper or media you’re printing on. See page 39 for more information. • If you’re not using EPSON media, make sure you use a paper configuration to adjust for the paper’s thickness and drying time (see page 41).
5-128 128 | Solving Problems 2. Cut the paper at the paper insert ion slot, and remove the roll paper. 3. Remove the jammed paper from th e front or back of the printer. 4. If necessary, open the top cover and remove the jammed paper. 5. Make sure the paper light is on and LOAD PA PER is displayed on the LCD panel.
5-129 Solving Problems | 129 Clearing Paper Tray Jams If paper gets jammed while feeding from the tray, follow these steps to clear it: 1. Turn off the printer and release the paper lever. 2. Remove the paper tray. 3. Carefully pu ll ou t the jammed paper.
5-130 130 | Solving Problems 4. If paper is still jammed in the pri nter, open the top cover and remove it. 5. If paper is jammed around the rear cover, remove the cover by squeezing the square knobs and pulling the cover off the printer. sp4000Guide.
5-131 Solving Problems | 131 6. Then remove the paper. 7. Reinstall the rear cover. Then press and hold the Pause button if necessary to reset the printer. Clearing Paper Jams from the Manual Feed Slots If paper is jammed in the front or rear manual feed slots, follow these steps to clear it: 1.
5-132 132 | Solving Problems 2. Remove the paper tray. 3. Carefully pu ll ou t the jammed paper. 4. If you can’t reach the paper from the front, remove it from the back of the printer. 5. Press and hold the Pause button if necessary to reset the printer.
133 133 If you plan to attach the printer to your network, you need the optional EpsonNet print server card. The EpsonNet print server is a 10/100 Base TX Type B Ethernet interface car d (part number C12C82 405).
A-134 134 | Installing the Optional Print Server Card 5. Slide the card along the slots inside th e compartment. Push it in firmly to fully insert the connector into the printer’s internal slot. 6. Use the two screws included with the card to secure it.
135 135 Printing A ppen di x B : Specifications Note: Additional specifications are provided in the Reference Guide included on the CD-ROM that came with your printer.
B-136 136 | Specifications Environmental Electrical Check the label on the back of your printer for voltage information. Dimensions Operation Storage Transit (stored in shipping cont ainer) Temperatur.
B-137 Specifications | 137 Operating Depth Weight Packing Dimensions and Weight Printer Interfaces • USB (1.1 and 2.0 compatible) • IEEE-1394 FireWire In addition, a Type-B expansion slot is available for installing an Ethernet network card (10/100 Base TX).
B-138 138 | Specifications Safety Approvals Media Roll Paper Cut Sheets Saf et y st an da rds UL 60950, CSA 22.2 No. 60950 EMC FCC part 15 subpart B, class B, CSA C108.
B-139 Specifications | 139 Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON cannot attest to the quality of any non-EPSON brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.
B-140 140 | Specifications * Preliminary data from Wilhelm Imag ing Research, Inc. indicate the lightfastness of color UltraChrome ™ prints made by the EPSON Stylus Pro 4000 printer will be rated up to 100 years under glass on specific EPSON media.
-141 141 A Accessories, 10 Aligning print head, 99 to 100 Auto Cut setting Mac OS 9, 61 Mac OS X, 53 Windows, 81 Auto Rotate setting Mac OS 9, 61 Windows, 82 B Background printing, Mac OS 9, 69 Bandin.
-142 142 | Index Depth of printer, 136 to 137 Diagnosing problems, 115 Dimensions of printer, 136 to 137 Documentation, how to use, 9 E Electrical specifications, 136 Energy consumption, 136 ENERGY ST.
-143 Index | 143 M Macintosh OS 9 advanced print options, 65 to 68 background printing, 69 basic print options, 63 to 64 borderless printing , 59 to 62 color management, 66 configuration options, 71 t.
-144 144 | Index P Page Line settin g control panel, 39 Mac OS 9, 61 Mac OS X, 53 Windows, 82 Page setup options Mac OS 9, 58 to 61 Mac OS X, 44 to 46 Paper attaching to spindle, 33 configuration sett.
-145 Index | 145 Printer box, 137 checking status, 55 to 57, 70 to 72, 94 to 96 cleaning, 111 dimensions, 136 to 137 maintaining, 93 to 111 monitoring , 55 to 57 , 68 to 72 , 87 to 89, 119 motors, che.
-146 146 | Index Software, uninstalling, 11 3 to 114 Specifications electrical, 136 environmental, 136 ink cartridges, 139 mechanical, 136 to 137 paper, 138 printable area, 139 printer, 135 to 137 Spe.
sp4000Guide.book Page 147 Fr iday, Octo ber 22, 2004 5:06 PM.
sp4000Guide.book Page 148 Fr iday, Octo ber 22, 2004 5:06 PM.
89 Power Button Pause light and button Hold for 3 seconds to cancel a print job or reset the printer. Left arrow or Paper Source button Hold for 3 seconds to cut roll paper after printing. Paper light Menu button Hold for 3 seconds to clean the print head.
An important point after buying a device Epson 4000 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Epson 4000 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Epson 4000 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Epson 4000 you will learn all the available features of the product, as well as information on its operation. The information that you get Epson 4000 will certainly help you make a decision on the purchase.
If you already are a holder of Epson 4000, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Epson 4000.
However, one of the most important roles played by the user manual is to help in solving problems with Epson 4000. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Epson 4000 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
