Instruction/ maintenance manual of the product 9151104 2N Telecommunications
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www.2n.cz Version 2N ® Helios IP Manager IP Intercom Configuration manual 2.8 .
The 2N TELEKOMUNIKACE a.s. is a Czech manufacturer and supplier of telec ommunications equipment. The product family developed by 2N TELEKOMUNIKACE a.s. includes GSM gateways, private branch exchanges (PBX), and door an d lift communi cators. 2N TEL EKOMUNIKA CE a.
Content 1. Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 1.1ProductDescription ...............................
4 2N TELEKOMUNIKACE a.s., www.2n.cz ® 1. Product Overview In t his se cti on , we in tro duc e t he , ou tli ne its ap pli cat io n 2N ® Hel ios IP Man ag er options and highlight the advantages following from its use. Here is what you can find in this section: 1.
5 2N TELEKOMUNIKACE a.s., www.2n.cz ® 1.1 Product Description Product Description The appli cat ion is used for set tin g up and admin ist eri ng 2N Hel ios IP Mana ger ® intercoms of the .
6 2N TELEKOMUNIKACE a.s., www.2n.cz ® 1.2 Terms and Symbols The following symbols and pictograms are used in the manual: Safety abide by this information to prevent persons from injury. Always Warning abide by this information to prevent damage to the device.
7 2N TELEKOMUNIKACE a.s., www.2n.cz ® 2. Product Installation and Control This sec tion des cribes th e installation and product licensing. 2N ® Hel ios IP Manager Also, the application control and project managing are described. Here is what you can find in this section: 2.
8 2N TELEKOMUNIKACE a.s., www.2n.cz ® 2.1 Installation Minimum System Requirements Minimum Requirements Operating system Windows Vista, Windows 7, Windows 8 Processor 1 GHz Operating memory 512 MB Av.
9 2N TELEKOMUNIKACE a.s., www.2n.cz ® A security warning will be displayed during the installation; please accept it by pressing the Yes button..
10 2N TELEKOMUNIKACE a.s., www.2n.cz ® 2.2 Licensing Application Licensing The is supplied as a 30-d ay demo version. The demo version 2N Helios IP Manager ® funct iona lity is limite d to up to five device s to be conf igur ed with in one pro ject .
11 2N TELEKOMUNIKACE a.s., www.2n.cz ® Caution T he licence i s limited t o t he computer on which t he unique id entifier was generated..
12 2N TELEKOMUNIKACE a.s., www.2n.cz ® 2.3 Application Controls The application window is divided into several sections (see the figure below). Toolbar A confi gura tion ba ckup for the in terc oms to be admini ster ed is sav ed on th e syste m administ rator's PC as an file.
13 2N TELEKOMUNIKACE a.s., www.2n.cz ® List of Items Displ ay th e obj ects creat ed (u sers , zone s, de vice s, et c.) on a sel ecte d tab – syst em configuration section. Right clic k an item to display a context menu offering the actions related to the item.
14 2N TELEKOMUNIKACE a.s., www.2n.cz ® 2.4 Project Management System Configuration BackUp System configuration is always stored on the administra tor’s computer in the form of a configura tion file (xml). Click he current configur ation on a PC disk and Save to save t click in the toolbar to load the configuration.
15 2N TELEKOMUNIKACE a.s., www.2n.cz ® Uploading data to devices Double-click on the tab. Devices Check off all the devices to which the configuration is to be sent. Press the button on the toolbar. Upload Note Make sure that the networ k parameters hav e been set up correctly b efore sending configuration to the devices.
16 2N TELEKOMUNIKACE a.s., www.2n.cz ® 2.5 Language Localisation The applica tion ca n be tra nslated into a ny langu age. P 2N Heli os IP M anager ® ress n the menu to download the localisation file: i Export localisation template Settings 2NHeliosIPManagerLocalization.
17 2N TELEKOMUNIKACE a.s., www.2n.cz ® Pre ss to u Impo rt cust om loca li sat io n fil e plo ad the tr an sla te d fil e to th e 2 N ® . C lick (u se the upl oade d Heli os IP Man ager Use cus tom lan guag e l ocal isat ion fil e) an d (o rig in al En gl ish fi le ) t o s el ec t t he Use th e d ef au lt En gli sh la ng ua ge language version.
18 2N TELEKOMUNIKACE a.s., www.2n.cz ® 3. Configuration This section describes the configuration steps at 2N ® Helios IP Manager. Here is what you can find in this section: 3.1 Zones 3.2 User Groups 3.3 Time Profiles 3.4 Users 3.5 Devices Recommended Configuration Steps Prepare a plan of zones and devices before configuration.
19 2N TELEKOMUNIKACE a.s., www.2n.cz ® During configuration you are advised to take the following steps: Zone – an area /build ing sec ured w ith doo r inter coms. Y ou can d efine a ny num ber of zones in the sy stem with any hierarchie s. When setti ng up a new config uration, make sure that one zone at least is created.
20 2N TELEKOMUNIKACE a.s., www.2n.cz ® 3.1 Zones An area or bu ildi ng entranc e t hat is s ecur ed with door interc oms can be di vided in to so-called zones. Access to those zones can be restricted only to the people on a list. Any n umber of zones can be def ined in the system an d the ir h ierarchies can be se t up as required.
21 2N TELEKOMUNIKACE a.s., www.2n.cz ® One o r mo re u niv ers al n ume ric a cc ess c ode s ca n be a ssi gne d to eac h zon e. T hes e ac ce ss c od es c an b e use d for a fa st and secu re a cc e ss t o a zo ne w it h int er co ms equipped with a numeric keypad.
22 2N TELEKOMUNIKACE a.s., www.2n.cz ® 3.2 User Groups The communica tor system users can be divided in to user grou ps. The 2N Helios IP ® user g rou ps all ow fo r a n eas ier bu lk as sign men t of acc ess r ight s to mul tip le us ers. When establishing a new configuration, you are recommended to create one user group .
23 2N TELEKOMUNIKACE a.s., www.2n.cz ® Assigning User Group to Zone Set a ccess to one or more zones for a selected user group in the f older. All the Zones group users will then have access to the zones selected. Set the zone access by ticking off the checkbox behind the zone name – the accessible zone is then marked green.
24 2N TELEKOMUNIKACE a.s., www.2n.cz ®.
25 2N TELEKOMUNIKACE a.s., www.2n.cz ® 3.3 Time Profiles Time p rofiles help y ou lim it vali dity of some of the funct ions. W ith tim e 2N Hel ios IP ® profiles, you can control validity of phone numbers, lock codes, RFID cards, etc. Creating time profile Go to the tab.
26 2N TELEKOMUNIKACE a.s., www.2n.cz ® 3.4 Users A sy stem use r i s an ind ivid ual usi ng t he i nte rcom sy stem . A syst em u ser may hav e access to a zone or may be available on a quick dial butt on (name tag) of any intercom in the system. Creating user Go to the tab.
27 2N TELEKOMUNIKACE a.s., www.2n.cz ® Creating user card using PC-connected USB card reader (Part No. 9137420E) Press . Add card Press the green button behind the Identification box. Tap the card on the reader (the card number will be filled in including prefix 1*).
28 2N TELEKOMUNIKACE a.s., www.2n.cz ® Assigning User to Zone Ass ign t he us er ac ces s rig hts t o i nd ivi du al zo nes i . T ic k o ff th e n t he Zo nes f ol der chec kbo x be hin d a s ele cte d zo ne n ame to p erm it a cce ss t o th e zo ne.
29 2N TELEKOMUNIKACE a.s., www.2n.cz ® Monitoring Attendance Enable/disable user attendance monitoring i . n the Attendance folder.
30 2N TELEKOMUNIKACE a.s., www.2n.cz ®.
31 2N TELEKOMUNIKACE a.s., www.2n.cz ® 3.5 Devices Ev e ry i n te r co m i s r e pr e se n te d b y t h e s o -c a ll e d i n th e 2N H e li o s IP ® de v ic e applicati on. A device is defined by its own IP address, commu nication por t and access password.
32 2N TELEKOMUNIKACE a.s., www.2n.cz ® Ha v in g cr e at e d a de v ic e , do wn l o ad th e de v ic e co n fi g ur a t io n in th e Se t ti n gs / Maintenance folder using . Download settings from device Setting Phone Book Set the users to be called from the selected device via the quick (speed) dial bu ttons in .
33 2N TELEKOMUNIKACE a.s., www.2n.cz ® Physical Folder Use the fold er t o as sig n us ers to s pee d di al b utt ons. To add the ext end ers and info panel, right click on the l ower imag e and select the type in the co ntext 2N Helios IP ® m e n u .
34 2N TELEKOMUNIKACE a.s., www.2n.cz ® Setting Display Set the inform ation to be di splaye d on in the folder . Use t he 2N Heli os IP ® Display folders below to set the display parameters. Theme Folder Use the folder to set the colours for status screen elements displ ayed during calls and at relax.
35 2N TELEKOMUNIKACE a.s., www.2n.cz ® Localisation Folder Use the fold er to set the b utton name t ags and stat us reports t o b e d isplayed on 2N ® .
36 2N TELEKOMUNIKACE a.s., www.2n.cz ® Phonebook Folder Use th e fol der t o cre ate th e pho ne di recto ry to be di splay ed on . Add 2N He lios IP ® users and user groups to the phone directory structure. Set t he col our s cheme and font for each item.
37 2N TELEKOMUNIKACE a.s., www.2n.cz ® Name Tags Folder Use t he f old er to ass ign u se rs to t he s pee d di al bu tto ns a nd se t in for ma tio n to b e displayed by the display-equipped models .
38 2N TELEKOMUNIKACE a.s., www.2n.cz ® In th e layo ut, p ress in t he to T he Custo m Cha nge I mage Featu res add a n ima ge. re co m me nd e d ima ge siz e is 320 x 20 8 pix e ls .
39 2N TELEKOMUNIKACE a.s., www.2n.cz ® Adverts Folder 2N Heli os IP ® a llow s you to displ ay a s et of sele cted i mage s at idle time . Add any im a ge fr o m you r PC to th e li st , suc h as yo ur co mp a n y log o, op e ni n g hou r s or advert isemen ts.
40 2N TELEKOMUNIKACE a.s., www.2n.cz ® Setting Device Use the fo lder to set all of t he par ameters. Ref er to the Settings 2N Heli os IP ® 2N ® for pa ramet er det ails.
41 2N TELEKOMUNIKACE a.s., www.2n.cz ® Bulk Parameter Configuration Use the mode for bulk configuration of parameters for multiple devices. Cli ck Bulk Edit on the context menu in the list of items. Tick off the checkbox in f ront of the Bu lk Edit item name to select the device to be configured.
42 2N TELEKOMUNIKACE a.s., www.2n.cz ® Copy configuration 2N ® Hel ios IP M anage r allows an us er t o c opy config urati on from one i nterc om t o oth ers. To c opy the c onf igu rat ion go to the con tex t men u of the sour ce i nte rco m a choose the option .
43 2N TELEKOMUNIKACE a.s., www.2n.cz ® Thi s o pti on op ens a n ew win do w wi th tw o si de s. A t t he rig ht si de y ou can ch oo se inter coms, w here the confi gura tion will be copie d t o. At t he left side you can choose the pa rts of t he con fig ura tio n t o b e cop ied .
44 2N TELEKOMUNIKACE a.s., www.2n.cz ®.
45 2N TELEKOMUNIKACE a.s., www.2n.cz ® 4. Supplementary Information This se ction pr ovides su pplementary information on the prod 2N Helios IP Manager ® uct.
46 2N TELEKOMUNIKACE a.s., www.2n.cz ® 4.1 Troubleshooting For the most frequently asked questions refer to . faq.2n.cz.
47 2N TELEKOMUNIKACE a.s., www.2n.cz ® 4.2 General Instructions and Cautions Please read this User Manual caref ully before using the product. Follow all instructions and recommendations included herein.
An important point after buying a device 2N Telecommunications 9151104 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought 2N Telecommunications 9151104 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data 2N Telecommunications 9151104 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, 2N Telecommunications 9151104 you will learn all the available features of the product, as well as information on its operation. The information that you get 2N Telecommunications 9151104 will certainly help you make a decision on the purchase.
If you already are a holder of 2N Telecommunications 9151104, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime 2N Telecommunications 9151104.
However, one of the most important roles played by the user manual is to help in solving problems with 2N Telecommunications 9151104. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device 2N Telecommunications 9151104 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center