Instruction/ maintenance manual of the product 1847L Elo TouchSystems
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Elo Entuitiv e T ouchmonitor User Guide F or 18.1" LCD Modular Kiosk T ouchmonitors 1847L Ser ies Re vision A.
El o Entuitive T ouchm o ni t or Use r Guide 18.1 " LCD Modular Kiosk T o uc hmonit or 1847L S eries Revi sion A P/N 00 85 66 Elo T ouchSystems, Inc.
iii Co pyri g ht © 2003 Elo T ou c h S ystems Inc. All Ri g hts Reserved . No part of t h is pub lica tion may be re produ ced, t ran smitt ed, t ran scrib ed, st ored in a r e trie val sy ste m, o r.
iv.
v T a b le of Contents Chapter 1 Introduction 1 Precautions . . . . . . . . . . . . . . . . . . . . 1 About the Product . . . . . . . . . . . . . . . . . 1 Chapter 2 Installation and Setup 3 Unpacking Y our T ouchmonitor . . . . . . . . . . . 3 Product Overview .
1- 1 C HAPTER 1 C HAP T ER 1 I N T R ODUC TION Congr atula tions on your purc ha s e of an Elo TouchSyst e ms Entuit ive t ouchmoni tor. Your new touc hm on itor combine s the re liable perf ormance of E lo’s t ouch t e chnolo gy wi th the late st advances in LCD displ a y design .
1- 2 Elo Entuitive Touchmon i to r User Guide • Au to adj ustm ent cap a bi lity • Hi gh q ua lity f ull scree n re-s ca l ing • Multi lingu a l OSD menus in s i x l a nguages: English, Fr e nch, Ger m an, Spa nish, Italian and Japanes e • Ser ia l or U S B touc h i n te rfac e (U SB r equ ir es Windows 98, 200 0, M e and XP.
2- 3 C HAPTER 2 C HAPTER 2 I NSTA LLATIO N AND S ETUP T his c hapt er discusse s how to install your LCD touchmonito r and h ow t o i nstall E lo To uc hSyst e ms d river software.
Product Ov er view Main Unit 18 4 7L with optional bezel for front mounting 1847L Rear-Mount Rear View 18 4 7L with front mount 1847L Bottom Vie w (1847L shown) 2-4 Elo Entuitiv e Tou chmoni to r Us e.
A t tachi n g th e L-Br ackets Depe nding on your mount ing sc heme, u se the L-b rack e ts or th e VE SA 7 5/100mm s tanda r d holes lo c ate d on the bac k of the kios k monit or or t he 5.5 diameter holes (only on rear mount). See page 15 for VESA m ounti ng infor m ation.
TO P TOP 1847L Option 1 Panel Cut Outs 2-6 Elo Entuitiv e Tou chmoni to r Us er Guide.
TO P 1847L Option 2 2- 7.
1847L Option 3 TOP 2-8 Elo Entuitiv e Tou chmoni to r Us er Guide.
TOP 1847L with 819602-000 Option 1 2- 9.
To p 1847L with 819602-000 Option 2 2-10 Elo Entuitiv e Tou chmoni to r Us er G uide.
Touch Interface Connection Your touc hmo ni tor com es wi th on e of th e follo w in g t ou ch sc re en c onne ctor cables : Se ria l (R S-23 2) cable or USB c ab le.
S TEP 1- Conn ect in g the V i deo Cab l e or 24-pin D VI-D cable • Con ne ct the 15 -pin vi de o ca ble (th e fer ri te bea d end) t o t h e vid eo port on y our PC. • Con ne ct the ot he r end of the vi de o ca ble to th e video conn ect or on yo ur tou ch m o n it o r .
S T EP 2- Connecting the Serial or USB Touchscreen Cable • Connect the female end of the serial (RS-232) cable to the serial port on your • Con ne ct th e ma le en d of the cab le to t he seri al touch sc r een co nn ec tor on yo ur • Sec ur e the ca ble to your to uc hm onit or and P C by tur ning the scre w s on the conn ect or.
S T E P 3-C o nn e cti n g t h e OSD Remote C a bl e Connect the 6-pin Remote OSD DIN cable to the black Remote OSD port • of the monitor. 2-14 E l o E n t u i t i v e T o u c h m o n i t o r U s e .
S TEP 4- Conn ect in g the P o w er C able Depe nd in g on wh er e you li v e, yo u w ill us e eithe r th e Eu rope an or US /Ca na dia n po w e r c ab le .
Optimizing the LCD Display T o ensur e t he LC D disp lay works well with your compute r , confi gur e the d isplay mode of your gr a phic card to make it less tha n or equa l to 1024 x 768 re solu tion, a nd make sur e the t im i ng of the di splay mode is compati ble with the L C D d isplay.
VE SA Mo un tin g Inte rfa ce Your monitor has standard VESA mounting holes on the rear of the unit. The holes are spaced at 75mm and 100mm standard. 2 -17 T he followi ng com pa nies provid e VES A m oun ting devices compati ble wi th y our to uc hmonit or : Er gotr on 80 0-888- 845 8 65 1-681- 760 0 www.
In stalling the Dr iver S oftw are E lo To uc hSyst e ms p rovide s driv er software t hat all ows your tou c hmonito r to wo r k with your comput e r. Drivers are l oc ate d o n the enc losed CD- R OM fo r the fol lowing operat ing systems : • Wi ndows XP • Wi ndows 2000 • Wi ndows Me • Wi ndows 9 8 • Wi ndows 95 • Wi ndows NT 4.
In st al li ng th e Se r ia l T ou c h D r i ver I ns ta llin g t he S eri al T ou ch Driv er fo r Wi nd o w s XP, Windows 2000, Me, 95/ 98 an d N T 4. 0 N OT E : F or Win dows 2000 and NT 4.0 y ou mus t ha v e admi ni s t rat or ac ces s right s t o i nst al l the dr i v e r .
I ns ta llin g t he S eri al T ou ch Driv er fo r M S- DO S an d W i ndow s 3.1 Yo u must have a DOS mo use dr iver ( M OUSE.COM) i nstall e d for your m ouse i f you wish to contin ue using your mouse along with your touchmoni tor in DOS . T o in stall Windows 3.
In st al li ng th e US B T o uch Dr i ve r In st al li ng th e US B T o uch Dri v e r f o r Wind o w s XP, Windows 2000, Me and 9 8 1 Ins e rt the Elo CD-ROM in your com puter’s CD-ROM dri ve . If W i ndows 98, Windows Me or Windows 2000 starts the Add New Hard w ar e W i z ard : 2 Choose Ne xt .
2-22 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e.
3-2 3 C HAPTER 3 C HAPTER 3 O PERA TI ON Abo ut T o uc hm on i t or Ad j us t me n ts Yo ur touchmonito r wil l u nlikely requir e adjust m ent. Var iations in vi deo out put and a pplica tion m ay requi r e adj ustments to your tou c hmonit or to opti m ize th e q ua l ity of t he displa y.
3-24 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e Remote OSD Buttons Co nt r o l Funct ion ME N U Me n u D i sp l ay / Ex i t s t he OS D me n u s . Br i ght n e ss/ Pl us / Cl oc kw i se 1.A dj us t br i ght ne s s of t he OS D. 2.
OSD Men u Function 3-25 Function Symbol P r o c e s s YUV ? ? CONTRAS T Contrast Controls the picture contrast 500 K, 7500 K, 9300 K) P ress the OSD button Up or Down or set color values individually using the "USER" option . To define the color values individually, select the "USER" option .
3-26 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e Additional Color Settings SATURA TION Adjusts color intensity . HUE Adjusts color tint . FLESH TONE Adjusts the color so faces appear natural. YUV ? ? I nformation Displays the current graphics mode.
4-2 7 C HAPTER 4 C HAPTER 4 T R OUBLESHOO TI NG If you are exp er ie nci ng t ro uble w i th y our touc hmonitor , r ef er t o the follo w i ng t a b le . If the probl em per sist s, plea se conta ct your local de a ler o r our s e rvice cent er. Sol ut i o ns t o Com mon Probl e ms Problem Sug gest io n(s) No im ag e appea rs o n s creen .
4 - 2 8 Elo Entuitive Tou chm on itor Us er Guide I m a ge ha s ver t i ca l fli cke ring l in e bars. Use “ Ph a s e ” t o make a n adj ust men t. Chec k and reco nfigu re the di sp lay mo de of the v ert ical re fr esh ra te of y our gr aph ic car d t o mak e it co mpat ib le w i t h the L CD d isp la y.
A-29 A PPENDIX A C HAPTE R 4 N ATIVE R ESOLU TION T he native r esol ution of a monitor is th e reso lution level a t whi c h the LCD p a nel is de signed to perfor m best. F or the Elo LCD touchmonitor , the native re solu tion is 1280 x 1024 for the SXGA-18 .
A - 3 0 Elo Entuitive Touchmonit o r U ser Guide As an exampl e , a SVGA r esol ution LCD pane l ha s 800 pixels horiz ont a l ly b y 6 00 pi xels verti c all y. Input vide o is a lso repr e s e nt e d by the sam e terms. XGA i nput video ha s a form at of 1024 pixe ls horiz ontally by 768 pixels ve r t ically.
B-31 A PPENDIX B C HAP TE R 4 T O U C HMONI TOR S AF E T Y T his m anua l cont ains inf or mat ion that is import a nt for t he proper setup a nd ma intena nc e of your touc hm on itor.
B - 3 2 Elo Entuitiv e Touchmonitor U ser Guide C a re an d Ha nd ling o f Y o ur T ouc hm o nitor T he followi ng t ips will help ke e p your Elo Entuit ive touch m onit or func tion ing at the optimal l evel. • T o avoid risk of e lectr ic sho ck, d o not disa ssemble the br ick supply or d isplay unit cabine t.
C- 33 A PPENDIX C C HAP T E R 4 T EC H N ICA L S PE CIFI CAT I ONS Co m p atib le Video Mo des Y ou r El o Ent uit i v e touc hm onito r is co mp a tible wi th t he f ol l ow i ng st an d a r d vi de o mo d e s : Mode Resolution H.
C - 3 4 Elo Entuitiv e Tou chmoni to r U ser Guid e T o uc hm o nitor Sp ecificat i o ns Ta b l e C . 1 18 . 1" L C D T ouc hm oni t or ( E T 1847L - XXW B - 1) S p e c i f i cat i on s Displa y Typ e Ac tive mat rix, t hin fi l m trans isto r ( TFT) , liqu id c rys ta l disp lay Siz e 1 8.
C-35 Ta b l e C . 2 In telliTo u ch Tou chmo nitor Specific ations M ec hanical Position a l Accuracy S tandar d devia ti on of err or i s les s tha n 0.080 i n. (2. 03 mm). E qu a te s to le s s th an ± 1%. T ouch poi nt D e ns it y Mor e than 10 0,000 t ouch point s/ in 2 (15, 50 0 tou chp oints /cm 2 ).
C - 3 6 Elo Entu itive Touch m on i to r Us er G uide Environmental Chemica l Resist ance Th e ac tive ar ea of th e tou chscr een is r esi st an t to a ll che m ica ls t ha t do no t affe ct gl ass, .
C-37 Ta b l e C . 3 A c c uTouc h Touc hmo nit or Spe cifi cat ions Mech an ical Cons t r ucti on T op : P ol ye s te r w ith ou ts id e h ar d -s ur fa c e co a tin g wi th c le ar o r a nt igl ar e fini sh . I ns ide : Trans par en t conduc tive co atin g.
C - 38 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e 1 8.1 " L CD T o uc hm on itor (ET 1847 L-XXW B - X ) Di me nsio ns Front Mount Monitor Side View 1 847L.
39 C HAPTER 4 R EGU LATOR Y I NFORMA TION I . Ele c trical S af e ty Information: A ) Co m p li an c e is re qu ir e d w it h res p ec t to th e vo lt ag e , fr eq u en cy , an d c ur re n t re quire ment s indi ca ted on t he man ufact ur er’s l abe l.
4 0 Elo En t u itive Touchmonitor Us e r Guide This In form at ion T e chnol ogy Equi pmen t ( ITE) is requi re d to h av e a CE Mar k on th e ma nufac turer ’s lab el w hich mea ns that t he e quip.
41 C US E230760 N10051 I EC 60601- 1 Te st ed To Co m p l y Wi t h F CC St an dar ds WI TH RE S P E C T TO EL EC T R I C SH O C K , FI RE A ND ME C H A N I CA L H A ZA R D S ON L Y I N A CCO R D A N CE WI TH UL 2601- 1 CA N / CS A C 22.
4 2 Elo En t u itive Touchmonitor Us e r Guide Attention, consult accompanying documents with respect to electric Shock, fire and mechanical hazard only in according with UL2601-1 and CAN/CSA C22.2 No. 601.1. medical equipment certified for Canada, E230760,IEC60601-1.
43 C HAPTER 4 W AR RANTY Se ller makes no warr a n ty rega r d ing the model lif e of comp one n ts. S e lle r ’s s uppli e rs may at a ny t ime and from time to time m ake cha nges i n t he com ponents de livered as Pr oducts or compo ne nts.
4 4 Elo En t u itive Touchmonitor Us er Guide T H ESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE R EMEDIES FOR BREACH OF WAR RAN T Y . EXCEPT FOR THE EXPRESS WARRANTY SET F ORTH ABOVE, SELLER GRANTS NO.
In de x- 4 5 I NDE X Numerics A B C D 18.1" LCD T ouchmonitor (ET18X7L-XXWB-X) Dimensions, 38 18.1" LCD T ouchmonitor (ET18X7L-XXWB-X) Specifications, 34 About the Product, 1 About T ouchmon.
T In de x- 4 6 U V W X T echnical Specifications, 33 T ouch Activ ation F orce, AccuT ouch, 37 T ouch Activ ation F orce, IntelliT ouch, 35 T ouch Interf ace Connection, 11 T ouch not wor king, 28 T o.
Chec k out Elo's W eb site! www .elotouc h.com Get the latest... • Pr oduct inf ormation • Specifications • Ne ws on upcoming events • Press releases • Software driver s Getting in T ouch with Elo T o find out more about Elo’ s extensive range of touch solutions, visit our W eb site at www .
An important point after buying a device Elo TouchSystems 1847L (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Elo TouchSystems 1847L yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Elo TouchSystems 1847L - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Elo TouchSystems 1847L you will learn all the available features of the product, as well as information on its operation. The information that you get Elo TouchSystems 1847L will certainly help you make a decision on the purchase.
If you already are a holder of Elo TouchSystems 1847L, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Elo TouchSystems 1847L.
However, one of the most important roles played by the user manual is to help in solving problems with Elo TouchSystems 1847L. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Elo TouchSystems 1847L along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center