Instruction/ maintenance manual of the product HERO Alcatel
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IP4822_8020_8020D_UM_Eng_GB_08_140110.indd 1-2 1/10/2014 5:00:09 PM.
1 2 6.4 Connecting to a computer ..................................................................... 89 6.5 Sharing your phone's mobile data connection ................................... 90 6.6 Connecting to virtual private networks ..........
3 4 11.2 Device ........................................................................................................ 122 11.3 Personal ..................................................................................................... 125 11.4 Accounts .
5 6 Safety and use .............................. W e recommend that you r ead this chapter carefully befor e using your phone. The manufacturer disclaims an y liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein.
7 8 - If you continue to ha ve sore hands, wrists, or arms during or after playing, stop the game and see a doctor . When you pla y games on your phone, you ma y experience occasional discomfort in your hands, arms, shoulders, neck, or other parts of your body .
9 10 • Regulator y information The following appr ovals and notices apply in specific r egions as noted. ONE T OUCH 8020X: Maximum SAR for this model and conditions under which it was recorded. Head SAR UMTS 900 + Bluetooth + Wi-Fi 0.142 W/kg Body-worn SAR UMTS 2100 + Bluetooth + Wi-Fi 0.
11 12 • LICENCES (1) The Bluetooth wor d mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by TCT Mobile Limited and its affiliates is under license. Other trademarks and trade names are those of their respectiv e owners.
13 14 Disclaimer There ma y be certain differences between the user manual description and the phone’ s operation, depending on the software release of your telephone or specific operator services.
15 16 Camera Stylus Contact point Camera Flash/Flashlight SIM1 card slot Pow er key V olume ke y SIM2 card slot/microSD card slot (1) Menu k ey • T ouch to access Settings options. • T ouch and hold: T ouch and hold to open a list of thumbnail images of applications you'v e work ed with recently .
17 18 1.2 Getting started 1.2.1 Set-up Inserting or remo ving the SIM card Y ou must insert your SIM car d to make phone calls. Y ou do not need to power off y our phone before inserting or remo ving the SIM card as this phone can support hot swap.
19 20 Charging the battery Connect the battery charger to your phone and mains socket r espectively . Charging the battery by Magic Flip NRG (wr8020) and pad (1) Connect Magic Flip NRG to your phone and position the phone on the pad so that the cov er touches it directly , enabling the phone to charge.
21 22 1.2.3 P ow er off your phone Hold down the Pow e r key until the pop-up men u appears, select P ower off to confirm. 1.3 Home screen Y ou can bring all the items (applications, shor tcuts, folders and widgets) you love or use most fr equently to your Home scr een for quick access.
23 24 Status icons For dual SIM models, status icons referring to either SIM1 or SIM2 will be identified by a colour which you ha ve defined. GPRS connected Roaming GPRS in use No SIM card inserted ED.
25 26 T ouch and drag down the Status bar to open the Quick setting panel or Notification panel. T ouch and drag up to close it. When there are notifications, you may touch and drag the Status bar with tw o fingers to access Quick setting panel directly .
27 28 Search b y text • T ouch Search bar from the Home scr een. • Enter the text/phrase you want to search for . • T ouch on the ke yboard if you want to sear ch on the web. Search b y voice • T ouch from the Sear ch bar to displa y a dialog screen.
29 30 T o unlock phone screen Press the pow er ke y once to light up the screen, dra w the unlock pattern you ha ve cr eated or enter your PIN or passwor d, etc. to unlock the screen. If y ou ha ve chosen Slide as the scr een lock, touch and drag the icon down to unlock the screen.
31 32 1.4 Dual windo w T ouch and hold Back key to start or hide dual window mode. Y ou can then check information for tw o applications on one screen. T ouch to remove or ad d app on dual window application list. T ouch and hold the app and drag it to the home screen.
33 34 2.1.1 Android k eyboar d T ouch to switch between symbol and numeric ke yboard T ouch & hold, then select to enter symbols/emoticons T ouch & hold to show input options; when Wi-Fi or da.
35 36 3 Phone call, Call log and Contacts ......................... 3.1 Phone ........................................................... 3.1.1 Placing a call The user can easily start a call using the Phone application. T ouch on the home screen to access Phone application.
37 38 3.1.2 Answ ering or rejecting a call When you r eceive a call, touch . • Slide to the right to answer ; • Slide to the left to reject; • Slide upwards to reject the call by sending a pr eset message .
39 40 3.1.5 Answ ering mode T ouch to select answering mode If you ha ve k ept this phone and SIDEKICK (1) connected by Bluetooth, SIDEKICK will be the default answering mode. Howev er , any of the following answ ering modes can be selected: Speaker Y ou can only start a conv ersation by using speaker .
41 42 3.1.7 Call settings T ouch and touch Settings from the Dial scr een. The following options are a vailable: V oice call • V oicemail V oicemail ser vice Open a dialog box wher e you can select your carrier’ s voicemail service or another ser vice.
43 44 • Vibrate reminder Mark the checkbox to enable vibration when the call is connected. • T urn ov er to mute Mark the checkbox to mute incoming calls b y turning the phone over . • P ow er key ends call Mark the checkbox to end a call by pr essing the Po w e r k e y.
45 46 3.3 P eople............................................................ The P eople enables quick and easy access to the people you want to reach. Y ou can view and cr eate contacts on your phone and synchronize these with your Gmail contacts or other applications on the w eb or on your phone.
47 48 T ouch to select a picture for the contact T ouch to unfold the other predefined labels of this category T ouch to save T ouch to add a new label If you want to add mor e information, touch Add another field to add a new category . When finished, touch DONE to save.
49 50 3.3.5 Communicating with y our contacts From the contacts list, you can communicate with y our contacts by making a call or exchanging messages. T o launch a call to a contact, touch the contact to enter the detail screen, then touch the number .
51 52 3.3.8 Joining/Separating contacts (1) T o avoid duplication, you can add an y new contact information to existing contacts in a single action. T ouch the contact which you want to add information to , touch the Menu ke y and select Edit , then touch the Menu k ey again and touch Join .
53 54 4 Messaging, Email ................... 4.1 Messaging ..................................................... Y ou can create, edit and receive SMS and MMS with this mobile phone. T o access this feature, touch from the Home scr een. All messages you r eceive or send out can be sa ved in the phone's memory or SIM card.
55 56 Attachment options: • Pictures Access the Gallery application or File manager to select a picture as an attachment. • Capture picture Access the Camera to capture a ne w picture for attaching. • Videos Access the Gallery application or File manager to select a video as an attachment.
57 58 • Copy This option displa ys when the message is an SMS. Cop y the current message content. Y ou can paste it to the enter bar of the new message y ou are going to compose.
59 60 • Select ringtone T ouch to select a ringtone as a new message notification tone. • Vibrate T ouch to activate vibration when notified. General • Chat wallpaper T ouch to select wallpaper for message background. • Message font size T ouch to select message font size.
61 62 • If you do not want to send the mail out right away, you can touch the Menu key and select Save draft or touch Back k ey to save a copy. To view the draft, touch the icon on the top left corner of the scr een, then select Drafts . If you do not want to send or sa ve the mail, you can touch the Menu key and then select Discard .
63 64 Gmail settings T o manage Gmail settings, touch the Menu ke y and select Settings in the Inbox scr een. General settings • Confirm before deleting Mark the checkbox to r equest confirmation before deleting emails. • Confirm before archiving Mark the checkbox to r equest confirmation before ar chiving emails.
65 66 • T ouch Next . If the account you entered is not pr ovided by y our ser vice pro vider in the phone , you will be prompted to go to the email account settings screen to enter settings manuall y . Alternatively , you can touch Manual setup to directl y enter the incoming and outgoing settings for the email account you ar e setting up.
67 68 If your friends in vite you to do video talk or they send y ou message in the first time, you could select Decline or Reply in r esponse by touching Menu k ey and Hangout requests.
69 70 5 Calendar & Time ..................... 5.1 Calendar ...................................................... Use the Calendar to keep track of important meetings, appointments, etc. 5.1.1 Multimode view Y ou can displa y the Calendar in daily , weekly , monthly , or agenda view .
71 72 5.1.4 Event r eminder If a reminder is set for an e vent, the upcoming event icon will appear on the Status bar as a notification when the reminder time arriv es. T ouch and drag down the status bar to open the notification panel, touch the ev ent name to view the Calendar notification list.
73 74 5.2.1 T o set an alarm From the Time scr een, touch to enter the Alarm screen, touch to add a new alarm. The following options will appear: • Time T ouch to set time.
75 76 T o activate/deactivate Data roaming When roaming, you can decide to connect/disconnect a data service . • Drag down notification panel and touch to access Settings . • T ouch SIM managementRoamingData r oaming. • T ouch to select from popup options: Disable, National roaming only and All networks .
77 78 6.2 Br owser ......................................................... Using the Bro wser , you can enjoy surfing the W eb. T o access this function, touch the Browser icon on the Home scr een. T o go to a web pa ge On the Bro wser screen, touch the URL box at the top and enter the address of the w eb page, then touch to confirm.
79 80 • When finished, touch or the Back ke y to deactivate the mode . T o open new windo w/switch between windo ws Multiple windows can be opened at the same time for y our convenience. • T ouch to open all windows' thumbnails. • Slide up and down to view all windows, touch one to view it.
81 82 T ouch the icon on the left of the URL, you can view mor e information about the curr ent page . 6.2.2 Manag e links, histor y and do wnloads T o manage a link, phone number or address displa yed on a web page • Link T ouch the link to open the web page.
83 84 T ouch and hold a bookmark in the bookmark list to view these additional options: • Add shor tcut to Home T o add a bookmark shor tcut to the Home screen. • Share link T o share the bookmark. • Copy link URL T o copy the bookmark link.
85 86 • Set search engine T ouch to select a search engine. • Open in background Mark the checkbox to open ne w windows behind the current one. • Enable JavaScript Mark the checkbox to enable Ja vaScript. • Allow multiple tabs per app Mark the checkbox to allow one a pplication to use multiple tabs.
87 88 T o make your phone mor e recognizable, you can change y our phone name which is visible to others. • Drag down notification panel and touch to access Settings . • T ouch Bluetooth . • T ouch the Menu ke y and select Rename phone .
89 90 T o format a microSD car d • Drag down notification panel and touch to access Settings . • T ouch Storag e . • T ouch Format SD car d . On the screen a popup warns you that formatting the micr oSD card will erase its contents, touch .
91 92 The VPN is added to the list on the VPN settings screen. Before ad ding a VPN, you should set a lock screen pattern, PIN code or passwor d for your phone. T o connect/disconnect to a VPN T o connect to a VPN: • Drag down notification panel and touch to access Settings .
93 94 T o remove: • T ouch the account you want to remo ve. • T ouch the Menu ke y and select Remov e account . T o configure y our phone to receive Internet calls Receiving Internet incoming calls is off by default to reduce po wer consumption.
95 96 T ouch a categor y on Google Pla y Store screen to br owse its contents. Y ou can also select a subcategory if there is one. Within each categor y you can select to view items sorted by T op fre.
97 98 T o request a refund If you ar e not satisfied with the application, you can ask for a r efund within 15 minutes of the pur chase . Y our credit car d will not be charged and the application will be remo ved. If you change your mind, you can install the application again, but you will not be able to request a r efund.
99 100 8 Multimedia applications 8.1 Camera ....................................................... Y our mobile phone is fitted with a Camera for taking photos and shooting videos. Before using the Camera, please be sure to open the pr otective lens cov er to a void it affecting your pictur e quality .
101 102 • HDR T ouch to turn on HDR (high-dynamic range). function. HDR photos can better reflect the visual effects people ha ve in the real envir onment by synthesizing images under different exposur e time. The phone will then automatically sa ve the original photos and HDR ones.
103 104 W orking with pictures Y ou can work with pictur es by editing them, sharing them with friends, setting them as a contact photo or wallpaper , etc . T ouch fr om the full-screen picture vie w . More options will displa y for you to choose fr om.
105 106 8.3.1 W atch videos T ouch a video to play it. In the Playing scr een, you can view inf ormation and video comments, and also browse links to related videos. Y ou can also rate, share, label as fav ourite, create a new pla ylist, etc. from this screen.
107 108 8.4.2 W orking with playlists Pla ylists allow you to conv eniently organize all songs stored in the SD car d or phone storage. Y ou can create a ne w playlist, add a song to the list, and delete or rename a pla ylist.
109 110 T o move the map , drag the map with your finger . T o zoom in and out of a map, pinch or spread your fingers, or you can also zoom in by double-tapping a location on scr een. 9.2 Sear ch for a location While viewing a map , touch the search icon to activate the search function.
111 112 9.4 Get driving, public transpor tation or walking directions 9.4.1 Get suggested r outes for your trip T ouch the icon on the Maps screen. • T ouch the enter bar or the triangle to edit .
113 114 9.5.2 T o open Street View for a location • T ouch and hold a location to display a balloon with the ad dress and a Street Vie w thumbnail.
115 116 Enter a number and the arithmetic operation to be performed, enter the second number , then touch "=" to display the r esult. T ouch to delete digits one by one, touch and hold to delete all at one time .
117 118 Availab le options: • Save channel Sav e the current tuned station to the channels list. • Audio mode Listen to the radio using the speaker or earphone. • Exit T urn off the radio . • Enter frequency Enter the frequency manuall y .
119 120 11 Settings ......................... Drag down notification panel and touch to access Settings . 11.1 Wireless & networks 11.1.1 Wi-Fi Using Wi-Fi you can now surf the Internet without using y our SIM card whenev er you are in range of a wir eless network.
121 122 11.1.6 T ethering & por table hotspot This function allows you to shar e your phone's mobile data connection via USB or as a portable Wi-Fi access point (Please refer to " 6.5 Sharing your phone's mobile data connection ").
123 124 11.2.3 Display • Lock screen notifications Mark the checkbox to show notifications on the lock screen. • Unlock weather effect Mark the checkbox to enable/disable w eather effect displa y . • Automatic brightness T ouch to adjust the brightness of the screen.
125 126 11.3.2 Security Set up screen lock • None T ouch to disable screen unlock security . • Slide T ouch to enable slide unlock mode . • Pattern T ouch to unlock your phone's scr een by drawing a pattern. • PIN T ouch to unlock your phone's screen with a numeric PIN.
127 128 Install from Memory/SD card (1) T ouch to install encr ypted certificates from the microSD car d or phone storage. Clear credentials T ouch to remove all cr edentials. 11.3.3 Language & input Use the Language & input settings to select the language for the text on your phone and for configuring the onscr een ke yboard.
129 130 • Advanced settings T ouch to view more advanced settings for andr oid keyboar d, such as Ke y popup dismiss dela y , S uggest Contact name , and etc . V oice search T ouch to view settings about voice sear ch, such as Language , Speech output, etc .
131 132 Factory data reset Phone reset will erase all of y our personal data from the internal phone storage, including information about your Google account, any other accounts, your system and application settings, and any do wnloaded applications.
133 134 Select time zone T ouch to open a dialog where you can set the phone’ s time zone. Use 24-hour format Mark the checkbox to displa y the time using 24-hour clock format. Select date format T ouch to open a dialog where you can select the format f or displaying dates.
135 136 11.5.4 Dev eloper options T o access this function, touch SettingsAbout phone , then touch Build number 7 times. Now Dev eloper options is available. The Dev eloper options screen contains settings that are useful for de veloping Android a pplications.
137 138 Sho w GPU view updates Mark the checkbox to show GPU vie w updates. Sho w hardware la yers updates Mark the checkbox to show har dware la yers updates. Sho w GPU ov erdraw Mark the checkbox to show GPU o verdra w . Sho w surface updates Mark the checkbox to show surface updates.
139 140 For ce 4x MSAA Mark the checkbox to enable 4x MSAA. Strict mode enabled Mark the checkbox to enable strict mode. Once enabled, the screen will flash when applications do long operations on the main thread. Sho w CPU usage Mark the checkbox to show cur rent CPU usage.
141 142 12 Making the most of y our phone .................................. Y ou can download softwar e upgrades for free fr om the website (www . alcatelonetouch.
143 144 12.2.2 FO T A Upgrade Using the FO T A Upgrade tool you can update your phone's softwar e . T o access System Updates , please open SettingsAbout phone System updates . T ouch Check for updates , and the phone will search for the latest software.
145 146 Left softkey Send key Navigation k ey/OK k ey Right softke y End ke y Space ke y Reset hole micro-USB connector • Press to go up/down/left/right • Pre.
147 148 13.3 Bluetooth switch .................................... / Y ou can activate Bluetooth paring in host. Host activate connection: Y ou can also turn Bluetooth on and select Bluetooth to see the list of a vailable Bluetooth devices. Y ou need to input your passwor d (0000) in host once you touch ALCA TEL ONE T OUCH BP60/66 to pair in host.
149 150 14 Magic Flip , Magic Flip LED , Magic Flip NRG ........ 14.1 Magic Flip (FC8020) After connecting Magic Flip to your phone, the screen will light up whenev er the cover is opened.
151 152 14.3 Magic Flip NRG (wr8020) Magic Flip NRG pro vides the functionality of both Magic Flip (FC8020). In addition, Magic Flip NRG has a special function which enables your phone to be charged by placing it on a charging pad.
153 154 15 Accessories ....................... The latest generation of ALC A TEL ONE T OUCH mobile phones offers a built-in handsfree featur e that allows you to use the telephone fr om a distance, placed on a table for example. For those who prefer to k eep their conv ersations confidential, an earpiece is also available known as the headset.
155 156 This warranty shall not apply to def ects to your phone and/or accessory due to (without any limitation): 1) Non-compliance with the instructions for use or installation, or with technical and.
157 158 My phone cannot charge pr operly • Make sure that y our batter y is not completely discharged; if the batter y power is empty f or a long time , it may tak e around 20 minutes to displa y the battery charger indicator on the screen. • Make sure charging is car ried out under normal conditions (0°C to +40°C).
159 160 When I select a number fr om my contacts, the number cannot be dialled • Make sur e that you ha ve corr ectly recorded the number in y our file. • Make sur e that you ha ve selected the country prefix when calling a foreign country .
161 162 18 Specifications Processor MTK6589+ Platform Android™ 4.2 Memory 16GB emmc + 2GB DDR2 RAM for Dual SIM 8GB emmc + 2GB DDR2 RAM for Single SIM Dimensions (LxWxT) 158.
163 164 Audio supported formats AA C , AAC+, APE, AMR, MP3, Midi, MP2, V orbis, FLA C Video supported formats H.263, MPEG4, H.264, XVID , VP8, VC-1 Battery (1) • Rechargeable Lithium-ion batter y.
An important point after buying a device Alcatel HERO (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Alcatel HERO yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Alcatel HERO - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Alcatel HERO you will learn all the available features of the product, as well as information on its operation. The information that you get Alcatel HERO will certainly help you make a decision on the purchase.
If you already are a holder of Alcatel HERO, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Alcatel HERO.
However, one of the most important roles played by the user manual is to help in solving problems with Alcatel HERO. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Alcatel HERO along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
