Instruction/ maintenance manual of the product IC-3010WG Edimax Technology
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2 ErP Announcement Product: Internet Camera (IP CAM) Purpose: 24 hours surveillance and transfer the picture for safety and health of intended use. Det ail description: Health purpose : User can pass through the internet (from everyw here) to control the pr oduct (IP CAM).
3 T able of Contents Chapter I: Familiar with your Internet IP Camera ......................................... 8 1.1 Package Contents .................................................................................. 8 1.2 Basic Introduction ........
4 2.7.3 Date / T ime Setting ............................................................... 56 5 2.7.4 Utilities .................................................................................. 58 7 2.8 S tatus .....................................
5 Copyright by Edimax T echnology Co, L TD. all right s reserved. No p art of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any lan.
6 Federal Communic ation Commission Interference St ate ment FCC Part 68 This equipment co mplies with Part 68 o f the FCC Rules. On t he bottom of this eq uipment is a label that contains the FCC Registration Number and Ringer Equivalence Numb er (REN) for this equipment.
7 FCC Part 15 This equipment has been tested and found to comply w ith the lim it s for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits a re designed to provide reasonable protection against harmful interference in a residential inst allation.
8 (R&TTE). The R&TTE Directive repeals and replaces in the directive 98/13/EEC (T elecommunications T erminal Equipment and Satellite Earth S tation Equipment) As of April 8, 2000. Safety This equipment is designed with the utmost care for the safety of those who inst all and use it.
9 Chapter I: Familiar with your Internet IP Ca mera 1.1 Package Contents Thank you for purchasing this IP camera! Before you start to use this IP camera, please check the package content s. If anything is missing, please contact the dealer of purchase and return the package to claim for missing c ontents.
10 1.2 Basic Introduction Thank you for purchasing this Internet IP c amera! This IP camera is an ideal product for all kinds of video-surveillance purpo ses, like home/o ffice safety , kid/pet monitoring, and remote video acquire etc.
11 1.3 Product Highlights No pre-loaded softw are required - all you need is a browser like Internet Explorer 6 (and above, with plugin installed). Supports VGA (6 40 x 480), QVGA (320 x 240), and QQVGA (160 x 120 ) and MJPG mega pixel mode SXGA(1280x1024), VGA(640x480)and QVGA(320x240) video resolution.
12 1.4 Familiar with Key Components LAN LED: Indicates LAN activity W LAN LED: Indicates W ireless L AN activity Power LED: Indicates power st atus Camera: Video camera w ith lens Focus Ring: Adjusts .
13 Reset Button: Press and hold for 5 seconds to reset the camera settings to factory default value. Power Jack: Connect to power adapter for pow er supply .
14 T ripod Connector: Connects to any standard tri pod / camera wall holder . MAC Add ress Label: Shows the MAC address of this IP camera. Us eful when you can ‟ t locate the camera on the network.
15 1.5 Descriptions for LED Indicators LED Name S tatus Description LAN Off Network cable is disconnected On Network cable is connected Flash T ransferring dat a via LAN port W LAN Off No wireless LAN.
16 1.6 Camera Installatio n Please follow the follow ing instructions to set your IP camera up. Unpack the product p ackage and check if anything ‟ s missing.
17 1.7 Locate the IP Address of this IP Camera Default IP address o f this IP camera is 192.168.2.3. If you wish to assign another IP address to this IP camera, y ou have to log onto the web configuration interface of the camera first. If the left three fields of the IP address of your computer is not 192.
18 Double-click „ Network Connections ‟ icon. Right-click „ Local Area Connection ‟ , and click „ Properties ‟ . Select „ Internet Protocol (TCP/IP) ‟ , then click „ Properties ‟ .
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20 In „ IP address ‟ field, please fill in any IP address begins with „ 1 92.168.2 ‟ , and ends with a value greater than 2 and less than 254 (Y ou can use the ex ample in the picture „ 192.168. 2.3 39 ‟ ). In Subnet mask field, please fill „ 255.
21 1.8 Log Onto Web Ma nagement Interface Make sure the IP cam era is correctly powered (Power LED is on), and then launc h Internet Explorer and type the IP address of the IP ca mera in address bar of Internet Explorer .
22 After logg ed o n, you should see the following messag es at the top of Internet Explorer: This IP camera req uires a special ActiveX control (A.K.A. „ Plugin ‟ ) to work. Please click on the message, and select „ Install ActiveX Control …‟ : W hen y ou ‟ re prompted, click „ Install ‟ to continue.
23 Y ou should be able to see the image from ca mera now: Note: If you see one of these messages (or b oth): Y ou r computer may not have the display ca pability that t his IP camera requires, or y ou don ‟ t have Microsoft DirectX® inst alled. Please download Microsoft Direc tX® f rom Microsoft ‟ s website ( http://www .
24 Chapter II: Using Web Management Interface 2.1 Camera Settin gs The first menu af ter y ou logged onto web management inter f ace is „ Camera ‟ , a nd this is the only menu you can see the real-time image from camera. Y ou can alway s back to this menu by clicking „ Camera ‟ on the top of web management interface.
25 The descriptions of every setting in this menu will be given below: Item Description Video Format S pecifies video encoding format. Y ou can choose MPEG4 or MJPEG (Motion-JPEG).
26 Click „Enable‟ t o enable digit al zoom function, then you can drag the slide bar to adjust zoom ratio. Y ou can also use your mouse to drag the zoom area (the yellow square) to reposition the zoom area. On/Off Fit to W ind ow Click this button and the image size will be adjusted to fit the size of browser window .
27 2.1.1 Mute Audio IC -3010( W g) is able to transmit all sound received by built-in microphone to your computer by default. If you don ‟ t want to hear it or want to save more bandwid th for video on a slow network connection, you can mute audio for a w hile.
28 2.1 .2 Ab out This function will provide you with the version number of current IP camera plugin, which is useful when you need online support. T o see version information, right-click on the image.
29 2.2 LAN Settings All network-related settings can be found in this menu, and you have to speci fy TCP/IP parameters in this menu if you want to change IP address, use PPPoE, Dynamic DNS, and activate UPnP function . Y ou can access this menu by clicki ng „ LAN ‟ on t he top of web management interface.
30 The descriptions of every setting in this menu will be given below: Item Description Network T ype This camera can obtai n the IP address f rom DHCP server automatically (if you have one), or set a f ixed IP address.
31 2.2.2 RTSP Before using RTSP p layer to view video image from camera, you will need to co nfigure the R TSP settings in this menu. Item Description Enable RTSP Y ou can s elect „Enable‟ when you wish to use RTSP player to view video image from camera.
32 2.2.3 PPPoE If the ISP req uires you to connect to the Internet by PPPoE, you can speci fy PPPoE username and password here. The descriptions of ever y sett ing in this menu will be given below: Item Description Enable PPPoE Select „ Enable ‟ to activate PPPoE function of this IP camera, select „ Disable ‟ to disable it.
33 2.2 .4 Dynamic DNS If your ISP does not give you a fixed Internet IP address (i.e. the Internet address you ‟ re using when you access the Internet is not alw ays the same – a sk your ISP for detailed information), you can use this function to help you locate the IP addr ess of this IP camera when you ‟ re away from home or of fice.
34 2.2.4 UPnP W hen UPnP function is activated, all UPnP -compatible computers / network de vices will be able to discover this IP camera automatically (only those in the same local network) . This function is useful and you don ‟ t have to remember the IP address of this IP camera.
35 Click the message to open „ My Netw ork Places ‟ , and yo u‟ ll see the IP camera: Y ou can double-click the icon to launch Internet Explorer and log o nto IP camera ‟ s w eb management interface directly .
36 2.2.5 LoginFree Y ou can specify a filename here, and ev eryone who know this filename can gain access to the picture captured by the IP camera with this name with .jpg file extension. For example, if the filename you specified here is „ loginf ree ‟ and your IP camera ‟ s IP address is „ 192.
37 2.3 Audio/Video Y ou can specify the video and audio parameters of this IP c amera here..
38 2.3.1 Dual Mode This IP camera support s two video encoding formats: MPEG4 and MJPEG . Y ou can select the encoding format from one of them. The descriptions of every setting in this menu will be given below: Item Description Default Video Format S pecify default video encoding format of this IP camera here.
39 2.3.2 MPEG4 If you selected „ MPEG 4‟ as the video encoding format of this IP camera, y ou can specify the parameters of MP EG4 video encoder here. The descriptions of every setting in this menu will be given below: Item Description Video Resolution S pecify video resolution of MPEG4 video encoder .
40 2.3.3 MJPEG If y ou selec te d „ MJPEG ‟ as the v ideo encoding format of this IP camera, y ou ca n speci fy the parameters of MPEG4 video encoder here. The descriptions of every setting in this menu will be given below: Item Description Video Resolution S pecify video resolution of MJPEG video encoder .
41 2.3.4 Audio This IP camera suppor ts audio function, that is, w hen external speaker is connected to this IP camera, you can t a lk to the people in f ront o f the IP ca mera like using a telephone, w hen your computer is equipped with speaker and microphone.
42 2.4 Email & FTP This IP camera is ca pable to send an Email or perform FTP upload with captured image, when a motion is detected. This is very convenien t since IP camera will guard the environment automatically for you, and you don ‟ t have to look at the monitor all the time.
43 2.4.1 Email Settings These settings are used to send the captured picture via Email: The descriptions of every setting in this menu will be given below: Item Description Recipient E-Mail Address Input the email recipient ‟ s Email address here.
44 network administrator or ISP . User Name Please input the user name of SMTP server here, if your SMTP serv er requires the use of authentication. Password Please input the passw ord of SMTP server here, if your SMTP serv er requires the use of authentication.
45 2.4.2 FTP Settings These settings are used to send the captured picture by FTP: The descriptions of every setting in this menu will be given below: Item Description FTP Serv er Input the IP address or host name of the FTP server you wish to use here.
46 to use passive mode. Click „ Apply ‟ to save sett ings and make the new settings take effect. After that, you can clic k „ Uploa d a test file ‟ to send a file to the FTP serv er you set here, so you can make sure the setting you specified here is correct and w orking.
47 2.5 Motion Detection Motion detection function makes this IP camera become y our non -stop guard. Y ou don ‟ t have to waste all the time monitoring the imag es f rom the camera, and camera will detect all motions for you. Once motion is detected, a captured image or video recording will be sent to you by Email or via FTP .
48 is happened between time interval; if the time interv al is too short, you may receive too much unnecessary images, an d consumes too much disk Pre Recording T ime This option allows the IP cam to capture additional image frames prior to the event.
49 2. 5.2 Motion Region Y ou can define the motion detection region within the image that camera captures, so this camera will ignore motions which are not covered by the motion region setting, and reduce the chances of false alarm.
50 T o change the motion detection region, you can „resiz e‟ and „reposition‟ it: Move the mouse cursor to the eight dots loca ted at the border of motion detection region, and the mouse cursor will switch to , , or . Y o u can clic k and hold mouse button and move the mouse to resize the motion detection region.
51 2.6 Schedule In this menu, you can setup scheduled video recording, so you can record the video captured by all cameras you have by a pre -defined schedule.
52 function. Y ou have to configure e-mail settings in „ email & FTP ‟ menu first, so this function wil l take effect . T ime Interval This option allows the IP camera to send one image according to the time interval y ou wish.
53 2.6.2 Y ou can use this menu to setup Schedule Snapshot settings: The descriptions of every setting in this menu will be given below: Item Description Enable Schedule Recording Select „Enable‟ to enable schedule recording , or select „Disable‟ to d isable this function.
54 Enable E-Mail Schedule Select „Enable‟ to send the recorded video to the appointed e-mail address , or select‟ Disable‟ to disable this function. Y ou have to configure e-mail settings in „ email & FTP ‟ menu first, so this function will take e ffect.
55 2.7 System The system menu allow s you to set some system -specific para meters, like password and time setting. Y ou can also upgrade the firmware of this IP camera, to make new functions available on this IP camera. Y ou may also clear all settings or reboot the IP camera here.
56 2.7.2 On-Screen Display This setting allows you to show the name of the IP cam era, date and time on the re al -time image. Item Description On -Screen Display enable Select „Enable‟ to d ispla.
57 2.7.3 Da te / T ime Setting This setting allows you to change the date and time of the real time clock in this IP camera . Y ou can set the time manually , or use network time protocol (NTP) to set the time automatically .
58 2.7.4 Utilities This menu allows you to upgrade firmware, clear all setting s, reboot the IP camera, and switch LED lights on/o ff. The descriptions of every setting in this menu will be given belo.
59 Y ou can click this button again to switch LED lig hts on again..
60 2.8 S tatus This menu provides all information about this IP cam era, like firmware version, system uptime, date / time, and network information. Y ou can access this menu by clicki ng „ S tatus ‟ on the top of web man agement interface.
61 2.9 Users If you wish to allow other people to view the im age captured by this ca mera, but don ‟ t want to allow them to modify system settings, you can give them user -level user name and password, so they can only view the image and can not change any sy stem setting.
62 The descriptions of every setting in this menu will be given below: Item Description User (1 - 4) Select „ Enable ‟ to enable this user (allow him / her to login), and select „ Disable ‟ to disallow him / her to login.
63 2.10 Log All activities of this IP c amera will be logged, and you and enter „ Log ‟ menu to view these logs. Y ou can access this menu by clicki ng „ Log ‟ on the top of web management interface. Click „ Refresh ‟ to get latest update.
64 Chapter III: Windows-Based Utility 3.1 Inst all W indows-based Utilit y Follow the simple steps below to run the Install W izard to guide y ou quickly through the Installation process. The following installation is imp lemented in W i ndows XP. The installation procedures in Windows 2000/Server 2003 are similar.
65 The system will start the installation procedures. Click “ Next ” to continue installation. If y ou w ish to install the softw are program in an alternate location, click “ Change ” ; o therwise click “ Next ” to move on to the next step.
66 Click “ Install ” to start installing the program. The system will install the program automatically..
67 Click “ Finish ” to complete „‟ Administrator Utility ‟‟ installation. ” Administrator Utility “ will run automatically after installation. On the Internet Camera first page, the cameras found in the network are listed. Choose t he one you want to configure and click “ Configure Camera ” to proceed.
68 Please enter the default password “ 1234 ” and click “ OK ” to login to the IP setup page. Internet Camera is working through the network (TCP/IP Protocol). The IP address and subnet mask setting must be co rrect, or you cannot access to th e camera.
69 3. 2 Using the Admin istrator Utilit y The Administrator Utility allows users to search and setup the cameras located within the Intranet or on th e Internet.
70 3.2.1 General Setti ng Information of Camera Camera Information It displays all information of the selected camera. The information includes MAC address, IP Address, Camera Name and Model. T ask Bar Search Camera Click „‟ Search Camera ‟‟ to search cameras on the network.
71 3.2.2 Configure Ca mera W hen y ou click the “ Conf igure Camera ” , a screen will pop up for you to ent er the “ Administrator Name ” and “ Password ” . The default value is as follows. Name: “ Admin ” Password: “ 1234 ” If the name and password you enter are correct, y ou can start to setup the camera.
72 3.2.3 LAN Setting LAN Setting IP Address Enter an unused IP Address within the IP address range used on your LAN. If the IP Address of your LAN is from the 192.168.2.1 to 192.168.2.254, you can set an unused IP Address from the range for the camera, for ex ample: 192.
73 Web Port This Camera support web connection, the default web port is 80. Y ou could give the port name from 1-65536. Since the web server may use port 80, you can use a d ifferent port for the camera. If you change the web port from 80 to 8080, you must type http://192.
74 3.2.4 Security Security Camera Name New Password Confirm Password The default camera name is “ IC1500W G ” . It is recommended to name a meaningful name for the camera.. Enter the new password you want to use for the camer a. Retype the new password to confirm the setti ng.
75 3 .3 Installing IP Cam era Surveillance So ftware The IP camera s urveillance software provides vari ous fu nctions like video recording, after this software is install ed, you can use your IP camera to safeguard your property . Please follow the following instructions to install th e surveillance software.
76 3. If you need installation program to create a desktop icon or a q uick launch icon for you, click all items you need here, than click „Next‟ to con tinue.
77 5. The installing procedure w ill take some time, please be p atient. 6. W hen y ou see this window , it means the softw are insta lling procedure is complete.
78 3 .4 Using IP Ca mer a Surveillance Software Y ou can click „IPCam Surv eillance Software‟ icon from desktop, quick launch bar , or start menu to start the IP came ra surveillance sof tware.
79 area Language Select a language from this dropdown menu to change display language. Display layout Change camera image display layout (Click a layout icon to change camera display layout).
80 Video display ing area Displays the image of all cameras by the display lay out you selected..
81 3 .5 Configure IP Cam era Surveillance Software 3.5.1 Configure Cameras Before you us e this IP camera surv eillance softw are, you must configure the c amera(s) you wish to connect.
82 3.5.1.1 „Camera‟ T ab In this tab you can con figure all cameras you wish to connect. Up to 16 cameras can be connected simultaneously : Here are the descriptions of all setting items: Item Description Channel Select the channel number you wish to set.
83 Video Format** Select the video encoding format of this camera (MJPEG or MPEG4). Reset Clear all fields in „Camera Configuration‟ se ction. OK Save settings in this ta b. Cancel Discard all settings in this tab. *: It‟s recommended to use „Select‟ button to fill the content of this fie ld.
84 3.5.1.2 Schedule Recording In this tab, you can s etup scheduled video recording, so you can record the video captured by all cameras you have by a pre -defined schedule.
85 Here are the descriptions of all setting items : Item Description Channel Select the channel number you wish to set. One T ime Schedules Y ou can specify the one-time schedule for selected camera; this schedule will be executed once only .
86 Click „OK‟ to save changes. Edit Y ou can modify a scheduled recording item. Select a schedule in „One T ime Schedules‟ list, and click „Edit‟ button to edit the start and end ti me of this schedule. Delete Delete a selected schedule item.
87 3.5.1.3 Audio For cameras that support audio, you can use this tab to decide if you wish to hear the audio captured by selected camera. Here are the descriptions of all setting items: Item Description Channel Select the channel number you wish to set.
88 3.5.1.4 Motion Record W ith t his function activated, only motions captured by the camera will be recorded, so you don‟t have to waste hard disk storage space on images you don‟t need to pay attenti on to. Here are the descriptions of all set ting items: Item Description Channel Select the channel number you wish to set.
89 3.5.2 General Settings Y ou can set system-wide settings of this IP c amera surveillance softw are in th is menu. 3.5.2.1 „General‟ T ab All general settings like file storage directory and reco rding spac es can be set here.
90 Disable: Do not overwrite reco rded video files. Enable: Overwrite recorded video files. OK Save settings in this ta b. Cancel Discard all settings in this tab.
91 3.5.2.2 „E - Mail Setting‟ T ab If you want to use motion detection function and w ish to get an email that contains the image captured by the camera, please setup y our em ail related p arameters here first. Here are the descriptions of all setting items: Item Description E-Mail Subject S pecify the subject of sending email.
92 click „Edit‟ to e dit the email addre ss. Delete Delete selected email address. Sender E-Mail A ddres s S pecify the email address of email sender .
93 3.5.2.3 Security If you don‟t want other people t o access this IP camera surveillance so ftware, you can set a password to protect it. Y ou ‟ll need to input the passw ord every time you wish .
94 Disable Password authentication is not required when this so ftware starts . Password Input the password y ou wish t o use here. Confirm Password Input the password y ou wish to use here again.
95 3.5.2.4 About This tab show s the version number of the IP camera surveillance sof tware you‟re using..
96 3 .6 Change Display Layout This IP camera surv eillance software provides 8 kinds of display layout: Every layout displays dif ferent number of camera and camera arrangement, you can click the icon that presents a specific kind of layou t, and the video displaying area will change accordingly .
97 Layout style 3: 6 Cameras Displays the video of up to 6 cameras. Layout style 4: 8 Camer as Displays the video of up to 8 cameras. Layout style 5: 9 Cameras Displays the video of up to 9 cameras. Layout style 6: 10 Cameras Displays the video of up to 10 cameras.
98 Layout style 8: 16 Cameras Displays the video of up to 16 cameras..
99 3 .7 Full-Screen Modes If you want to use all avail able spaces on your monito r to display surveillance image, you can click „Full Screen‟ bu tton to switch display mod e to full -screen mode.
100 3 .8 Scan If you have more than one camera configured, and you w ish to switch t he displaying i mage between cameras, you can click „Scan‟ button to switch between all configured cameras. Click „Scan‟ bu tton once to activate scan function (scan icon will become blue ), click again to stop scanning (scan icon will become white ).
101 3 .9 Z oom -in / Zoom - out For cameras that support zoom-in / zoom-out function, you c an use this function to see more objects that fa ll in the scope o f camera‟s view , or enlarge the image size of a certain object to see its det a il.
102 3.10 PTZ For cameras that sup port pan - tilt f unction, you can c hange the pos ition that camera point s to, to see dif ferent places that fall in the scope of camera‟s v iew .
103 3.1 1 Snapshot Y ou can take a snap shot of selected camera and save it to „Snapshot‟ sub -folder of pre-defined data direct ory . Click snapshot button once to t ake a snapshot; you can take as much snapshot as y ou want before hard disk is full.
104 3.13 Video Playback Y ou can playback all recorded video by clicking this button. A n ew window will appear: Y ou have to search the v ideo file b efore you can play it.
105 Chapter IV : T rouble Shooting If the IP camera is not working properly, before you contact the dealer of purchase for help, please check the troubleshooting list here, this may help you to solve the problem by yourself and ther efore saves your valuable time.
106 c. If you ‟ re connecting this camera from Internet, it could be caused by a slow Internet connection, and it ‟ s not a problem caused by camera. However, when the network connection is slow, you should use lower frame rate / resolution. d. Adjust the antenna if y ou ‟ re using wireless connection.
107 I set the IP camera to send image by Email or FTP, but nothing is received a. If the i mage is s end by Email, please make sure it ‟ s not blocked by any anti-spam mechanism. b. Please make sure you have enough permi ssion for FTP uploading (You can try this by clicking „ Upload a test file ‟ button).
108 Specification Max Reso lution: 1280 x 1024 pixel s Sensor: 1.3 me ga pixels 1/4" color CM OS sensor Gain control: Auto matic Exposure: Auto matic White Balance: Auto matic Focal Length: 4 .
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An important point after buying a device Edimax Technology IC-3010WG (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Edimax Technology IC-3010WG yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Edimax Technology IC-3010WG - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Edimax Technology IC-3010WG you will learn all the available features of the product, as well as information on its operation. The information that you get Edimax Technology IC-3010WG will certainly help you make a decision on the purchase.
If you already are a holder of Edimax Technology IC-3010WG, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Edimax Technology IC-3010WG.
However, one of the most important roles played by the user manual is to help in solving problems with Edimax Technology IC-3010WG. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Edimax Technology IC-3010WG along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center