Instruction/ maintenance manual of the product 1803PC DKS Enterprises
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1803PC, 1815, 1817 PC Programmable Telephone Entry Systems Owner’s Manual DoorKing, Inc. 120 Glasgow Avenue Inglewood, California 90301 U.S.A. Phone: 310-645-0023 Fax: 310-641-1586 www.doorking.com P/N 1815-065 REV J, 3/01 Copyright 2001 DoorKing, Inc.
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3 Use this manual with the following models only . All 1803PC models with circuit board 1844-010 REV A and B. All 1815 models with circuit board 1840-010 REV D and E.
TABLE OF CONTENTS Preface Important Notices ......................................................................................................................................................6 General Information ...................................
3.4 Programming Letters, Numbers and Messages 3.4.1 Programming Letters and Numbers ......................................................................................... 3 7 3.4.2 Programming the User Message – 1815..............................
IMPORTANT NOTICE FCC - UNITED STATES This equipment has been tested and found to comply wi th the limits for a class A digital device, pursuant to Part 15 of the FCC Rules and Regul ations. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
GENERAL INFORMATION • Prior to beginning the installation of the tel ephone entry system, we s uggest that you become familiar with the instructions, illustrations, and wi ring guidelines in this manual. This will help insure that you installation is performed in an efficient and professional manner.
FEATURES • Can provide service for up to 3000 residents and can store up to 8000 card, transmitter or digital PIN codes when ordered with 3000 MemPLUS chip set. • System can be programmed via modem or RS -232 interface with the Remote Account Manager for Windows software included with the unit.
SECTION 1 - INST ALLA TION Order your telephone line at least two weeks prior to the planned installation date. This will assure that a phone line is available when the unit is in stalled. The telephone company will require the following information from you: Type: Touch Tone, Loop Start Ringer Equivalence: 0.
1.1.1 Surface Mount Units Surface mount units can be mounted directly to a wall or pilaster, or can be post mounted using a DoorKing heavy-duty mounting post (p/n 1200-047 and 1200-048). Be sure the unit is mounted securely and is not subject to vibrat ion from closing doors or gates.
1.1.2 Surface Mount Units with Recess Box Surface mount units can be semi-flush mounted into a wall or pilaster by using the optional recess- mounting box (p/n 1803-150). Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates.
1.1.3 Flush Mount Units Flush mount units are installed into a wall wi th flush mount kits 1814-065 (stainless) or 1814-066 (gold). Flush mount kits are not included with t he entry system. Flush m ount units are not designed for direct exposure to the weather.
1.1.4 Flush Mount Rough-in Box The flush mount installation kit has two parts; the r ough-in box and the trim ring. The rough-in box is installed first. 3.875 1.75 1.25 4.25 7.25 10.25 13.25 14.5 9.0 12.75 1.875 11.0 1.75 1.75 1.75 6.375 11.0 3.5 9.25 10-24 x 1.
1.1.5 Flush Mount Trim Ring Flush mount units can be mounted by using the 1814- 065 (stainless) or 1814-066 (gold) mounting kit. Flush mounting kits are not included with the unit. Flush mount units are not designed for direct exposure to the weather.
1.1.6 Flush Mount Surface Mounting Kit Flush mount units can be surface mounted by usi ng the optional 1814-152 surface mount trim ring. Flush mount units are not designed for direct exposur e to the weather. Be sure that the unit is securely mounted and is not subject to vibration from closing doors or gates.
1.1.7 Wall Mount Units Wall mount units (models 1815 and 1817 only) are designed to be mounted directly onto a wall without the need of cutting a large hole as is necessa ry with flush mount units. Wall mount units are not designed for direct exposure to the weather.
1.2 MEMORY CHIP INSTALLATION The telephone entry system is shipped with two me mory chips packaged in a separate box inside the shipping container. The memory chips must be installed for the telephone ent ry system to operate. CAUTION!! Do not install the memory chips with pow er to the telephone entry sy stem turned on.
1.3 POSTAL LOCK INSTALLATION At some locations, such as gated communities, it will be necessary to provide access to the mail carrier so that they can deliver the mail. Mail carrier access will be provided by the installation of an Arrow Postal Lock. This is the same lock that the Post Office uses for gang mailboxes.
SECTION 2 – WIRING Prior to installing wiring to the telephone entry syst em, we suggest that you become familiar with the instructions, illustrations, and wiring guidelines in this manual. This will help insure that you installation is performed in an efficient and professional manner.
16 VAC 20 VA RS-232 Input (OPTIONAL) Connections to 2348 Elevator Control Board (OPTIONAL) Inputs for weigand control devices (OPTIONAL) 16 VAC 20 VA Weigand Power 20 18 19 13 14 15 16 17 8 9 10 11 12.
2.1 MAIN TERMINAL DESCRIPTION TERMINAL DESCRIPTION 1 Phone Line Connection – 800 ft. maximum with 24 AWG wire; 1600 ft. maximum with 22 AWG wire. 2 Phone Line Connection – 800 ft. maximum with 24 AWG wire; 1600 ft. maximum with 22 AWG wire. 3 Earth Ground Only.
There are four (4) auxiliary terminals on the 1840 control board which provide inputs for: weigand data, elevator control, RS232 communicati on, and power for these various features.
2.2.3 Elevator Control Terminals The elevator control terminals are used when the 2348-010 elevator control board is connected to the system to enable elevator control.
2.3 RELAY WIRING (TYPICAL) 2.3.1 Controlling a Single Door or Gate Relay 1 is typically used when the system will cont rol a single door or vehicular gate operator. Note that the electric strike and magnetic lock are each powered by their own power supply.
2.3.2 Controlling a Gate Operator and Pedestrian Gate (or Door) When controlling a gate operator and pedestrian gate (or doo r), relay 1 is typically used to control the gate operator while relay 2 is typically used to control the door or gate. Note t hat the electric strike and the magnetic lock are powered from their own power supply.
2.3.3 Controlling a Gate Operator a nd Two Pedestrian Doors (or Gates) The diagram below shows how it is possible to control a gate operator and two pedestrian doors or gates from the system. Relay 0 is typically us ed to control the gate operator and relays 1 and 2 are used to control pedestrian doors and/or gates.
2.3.4 Tracker Expansion Board Control When Tracker expansion boards are used with the syst em to control up to 16 additional entry points, relays 1 and 2 are designated as tracker comm and relays and connect to the Tracker expansion boards.
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SECTION 3 – PROGRAMMING IMPORTANT ! Many of the advanced features availabl e with this telephone entry system cannot be programmed from the system keypad. These features include relay hold open time zones, security levels, and elevator control options.
3.1.2 Programming from the Keypad Follow the programming instructions as described in each section of this manual. The system will prompt you with short tones (beep) when progr amming steps have been followed correctly, and with a long tone (beeeeeep) when the programming step is ended.
3.1.3 System Memory Prior to starting the programming of the PC pr ogrammable telephone entry sy stem, you must know the memory capacity and the type of the EEPROM chip s that are installed in the unit. This can be determined by inspecting the small chip that has a tag listing the memory size on it.
3.2 PROGRAMMING WITH A PC Prior to programming the PC Programmable Tel ephone Entry System with the DoorKing Remote Account Manager for Windows software and the user supplied PC, the system must have the MASTER CODE programmed into it, and must be programmed to operate in the SINGLE or MULTIPLE system format.
3.2.3 Programming for Call-up Operation This feature is only used when the telephone entry system is interfaced with a DoorKing 1816 Telephone Intercom system under certain special applicat ions. The factory setting for this feature is OFF. Do not change this feature to ON.
3.3 GENERAL PROGRAMMING Proceed with the programming steps on the following pages only if PC programming will not be used. 3.3.1 Relay Strike Time These steps will program Relay 0, Relay 1 and Relay 2 strike times. Strike times can be programmed from 1/4 second (enter 00 in step 4) up to 99 sec onds by entering the desired time in seconds.
3.3.3 Tone Open Numbers These steps will program the tone open numbers for rela ys 0, 1 and 2. You will need to enter a four- digit number (see chart below) to set the relay functi ons.
3.3.5 Touch-tone / Rotary-dial This programming sequence will set the telephone entry sy stem to dial out in either a touch-tone or rotary format. Generally, this will be set for touch-tone. Factory setting = touch-tone . 1. Press *07 and enter the four digit MASTER CODE _ _ _ _ (beep).
3.4 PROGRAMMING LETTERS, NUMBERS and MESSAGES These programming steps apply only to the 1815 and 1817 systems. The keypad on the 1815 and 1817 systems have all the letters of the alphabet, the numbers 0 through 9, and a space key printed on it. This allows the keypad to be used to program all names and numbers into the systems electronic directory.
3.4.2 Programming the User Message – 1815 Systems The user message, followed by the instruction me ssage, scrolls across the screen from right to left when the system is not in use. Both the user and instruction message can be programmed to display your own message.
3.4.3 Programming the Instru ction Message – 1815 Systems The instruction message scrolls across the screen from right to left when the system is not in use and follows the user message programmed in 3.
3.4.4 Programming the User Message – 1817 Systems The user message is displayed on the top screen of the 1817. This message can be a maximum of 80 characters (spaces count as a c haracter) and is entered into the syst em memory in four blocks. The example below shows how the sample mess age was divided into four blocks and centered on the screen.
3.4.5 Programming the Instru ction Message – 1817 Systems The instruction message is displayed on the bo ttom screen of the 1817. This message can be a maximum of 80 characters (spaces count as a character) and is enter ed into the system memory in four blocks.
Before beginning manual programming of this telephone ent ry system from the ke ypad, it is strongly recommended that the resident log s heets in the back of this manual be competed in their entirety. This will make programming easier and can be us ed as a reference when entering phone numbers, names, entry codes and device numbers.
3.5.1 Programming the Directory Code Length This programming sequence sets the directory code l ength to 1 - 2 - 3 or 4 digits. If 11 or more resident names or telephone numbers are going to be programmed into the system, the directory code must be at least two-digits.
3.5.3 Programming Area Codes Up to 10 different area codes can be progra mmed for any 10-digit or long distance calling requirements and will be referenced 0 through 9 (for a total of 10). The area codes will be entered as a four-digit number (1 + the three digit area code) .
3.5.5 Programming Names (1815, 1817 Systems Only) In this section, names will be programmed into the system. Names are referenced to a phone number by entering the directory code that the persons phone number has been programmed to. 1. Press *66 and enter the four-digit MASTER CODE _ _ _ _ (beep).
3.5.8 Delete Area Codes This program sequence deletes area code numbers that have been programmed into the system. 1. Press *24 and enter the four-digit MASTER CODE _ _ _ _ (beep). 2. Enter the area code reference number (0 through 9) _ then press * (beep).
3.6 PROGRAMMING DEVICE CODES The PC programmable telephone entry system must be equipped with a MemPLUS chip to program device codes into its memory. Device codes must be five (5) digits in length and are typically card and transmitter codes. Each device code that you enter is assigned to the directory code that you select.
3.7 FOUR-DIGIT ENTRYT CODES Four-digit entry codes are entered on the system keypad preceded by # to allow the resident access. Do not confuse four-digit entry codes with a fi ve-digit device code entered from a weigand keypad. 3.7.1 Programming Four-digit Entry Codes 1.
SECTION 4 – ADJUSTMENTS 4.1 Speaker Volume 1. Open the front of the tel ephone entry system and locate the speaker volume adjustment. 2. Place a phone call from the telephone entry system to a resident. While they are talking, adjust the speaker volume potentiometer fo r adequate sound.
4.6 Back-light Cutoff (1817 Only) 1. The back-light cutoff potentiometer is located on the LCD control board in the 1817 system only. This adjustment is not ava ilable in the 1815 system. This potentiometer adjusts the intensity of the back lighted LCD panels and is normally factory set.
1815 Adjustment Locations SEC LEVEL CLICK SENS VOLUME FEEDBACK MASTER CODE RING PIN RLY 2 AUTO 1816 HF HS CONTRAST 51.
1817 Adjustment Locations SEC LEVEL CLICK SENS VOLUME FEEDBACK MASTER CODE RING PIN RLY 2 AUTO 1816 HF HS BACK LIGHT CONTRAST UPPER CONTRAST LOWER 52.
SECTION 5 – OPERA TING INSTRUCTIONS 5.1 Guest Instructions Instructions on the telephone entry systems guide guest on the us age of the system and how to locate and call the resident that they wish to visit. The 1815 and 1817 systems utilize A and Z scroll buttons that a guest will use to locate the resident t hat they are wishing to visit.
5.2 RESIDENT INSTRUCTIONS Resident control of the door or gat e that the telephone entry system controls is limited to opening the door or gate in response to a call from a guest, or they may open the door or gate by using their assigned four-digit entry code.
5.3 SYSTEM ADMINISTRATOR The administrator can perform the following operati ons from a remote location using a touch tone telephone. You must know the phone number of the system and the sy stem master code. 5.3.1 Opening from a Remote Location 1. Call the telephone number that the entry system is install ed on.
5.3.3 Relay Check The telephone entry system can be called and a check can be made to determine if any of the relays in the system are in a "hold open" mode. This check can be useful if yourr gate (or door) is held open and you suspect that the telephone entry system relay may be the cause.
5.4 MISCELLANEOUS OPERATING INSTRUCTIONS 5.4.1 Talk Time The talk time for directory codes 0, 00, 000, 0000 and 1, 01, 001, 0001 is factory set to 4 minutes 15 seconds and cannot be changed. These director y codes should be reserved for use with management or emergency phone numbers that typically r equire longer talk times.
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SECTION 6 – MAINTENANCE The DoorKing telephone entry system is essentially a maintenance free device. When the unit is properly installed, it should prov ide years of trouble free service. Maintenance is limited to updating the directory and phone number and/or entry codes when residents move in or out.
SYMPTON POSSIBLE SOLUTION(S) Cannot get into programming mode. • Wrong master code entered. Start over. • Waiting too long between pushing buttons. Enter information quicker. • Keypad is not plugged into board correctly. Cable points dow n. • Memory chips are installed upside down.
SYMPTON POSSIBLE SOLUTION(S) Four-digit entry codes will not work. • Forgetting to press # first. • Re-program the entry code ranges (3.7.3). Entry codes will not activate relay 0. • Re-program relay 0 low and high ranges (3.7.3). Entry codes will not activate relay 1.
6.1.2 Weigand Test (1815, 1817 Systems Only) This programming sequence will allow you to view the weigand data on the display as it is received by the control board. This will allow you to ve rify that the weigand device is functioning properly. 1. Press *82 and enter the four-digit master code _ _ _ _ (beep).
6.1.4 Elevator Board / Floor Hardware Test This testing sequence will allow you to check activa tion of individual relays on the elevator control board(s) and will confirm communication between t he telephone entry system circuit board and the elevator control board(s).
6.2 ACCESSORIES Surface Trim Ring Use to recess a surface mount unit into a wall or column. P/N 1803-150. Flush Kit Use to install flush style units in to a wall or column. Kit includes rough in back box and trim ring. P/N 1814-165 comes with stainless steel trim ring.
Complete the information in the tables on the follo wing pages to maintain a record of the information that has been programmed into the telephone entry sy stem if the system IS NOT being programmed from a PC.
NAME AAC PHONE NUMBER DIR CODE ENT CODE DEVICE CODE SEC LEVEL FL ER Make additional copies of this table as needed. 66.
Resident Instruction Sheet Your building / community has been equipped with a DoorKing Telephone Entry System that will provide communication for your guest from the lobby door / gat ed entrance to your home by use of the local telephone network.
An important point after buying a device DKS Enterprises 1803PC (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought DKS Enterprises 1803PC yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data DKS Enterprises 1803PC - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, DKS Enterprises 1803PC you will learn all the available features of the product, as well as information on its operation. The information that you get DKS Enterprises 1803PC will certainly help you make a decision on the purchase.
If you already are a holder of DKS Enterprises 1803PC, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime DKS Enterprises 1803PC.
However, one of the most important roles played by the user manual is to help in solving problems with DKS Enterprises 1803PC. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device DKS Enterprises 1803PC along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
