Instruction/ maintenance manual of the product 1803 DKS Enterprises
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Owner’s Manual 1802, 1803, 1808, 1810 Telephone Entry Systems P/N 1800-060 REV D, 7/01 Copyright 2001 DoorKi ng, I nc. Al l rights res erved. DoorKing, Inc. 120 Glasgow Avenue Inglewood, California 90301 U.S.A. Phone: 310-645-0023 Fax: 310-641- 1586 www.
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3 Use this manual w ith the follow ing models only . All 1802, 1803, 1808 and 1810 Telephone Entry Sy stem s with circuit board 1862- 010, Rev A or higher. DoorKing, Inc . reser ves the r ight to mak e changes in the pr oducts desc ribed in this m anual without notice and without obligation of DoorKing, Inc.
4 Preface Importan t Notices ................................................................................................................................................. 6 General Information ......................................................
5 3.3 Entry Code Programm i ng 3.3.1 Four-Digit Entr y Code Progr amm ing ..................................................................................... 35 3.3.2 Delete Individual Four -Digit Entry Codes ........................................
6 FCC - UNITED STATES This equipm ent has been tested and found to c omply with the limits f or a class A digital device, pursuant to Part 15 of the FCC Rules and Regulations. T hese lim its are designed to provide reasonable protec tion against harm ful interf erence when the equipment is operated in a comm ercial environm ent.
7 • Prior to beginning the ins tallation of the telephone entry sy stem , we suggest that you become fam iliar with the instruc tions, illustr ations, and wiring guidelines in this manual. This will help insure that you installation is perfor med in an ef ficient and prof essional m anner.
8 • Can provide servic e for up to 1000 res idents. • Sy stem can be program m ed fr om the f ront keypad or rem otely using a touch-tone telephone. • Sy stem keypad w ill em it DTMF tones af ter a call is answered allowing the system to be used with auto-attendants, answering m achines, etc.
9 SECTION 1 - INST A LLA TION Order your telephone line at least two weeks pr ior to the planned installation date. This will assure that a phone line is available when the unit is installed. T he telephone com pany w ill require the following inform ation f rom y ou: Type: Touch T one, Loop Start Ringer Equivalence: 0.
1 0 1.1.1 Surface Mount 1803 and 1810 Units Surfac e m ount units can be mounted directly to a wall or pilaster, or c an be post m ounted using a DoorKing heavy-duty m ounting post (p/n 1200- 047 and 1200-048). Be sure the unit is mounted securely and is not subjec t to vibration from closing door s or gates.
1 1 1.1.2 Surface Mount 1803 and 1810 Units with Recess Box Surfac e m ount units can be sem i-flush m ounted into a wall or pilaster by using the optional reces s- mounting box (p/n 1803-150). Be s ure the unit is mounted sec urely and is not subject to vibration from closing door s or gates.
1 2 1.1.3 Flush Mount 1803 and 1810 Units Flush m ount units are inst alled into a wall wi th flush m ount kits 1814-065 (stainless ) or 1814-066 (gold). Flush m ount kits are not inc luded with the entry s y stem . Flush m ount units are not designed for direct exposure to the weather.
1 3 1.1.4 Flush Mount Rough-in Box (applies to 1803 and 1810 only) The f lush mount installation k it has two parts; the rough-in box and the trim ring. The rough-in box is installed fir st. 3.875 1.75 1.25 4.25 7.25 10.25 13.25 14.5 9.0 12.75 1.875 11.
1 4 1.1.5 Flush Mount Trim Ring (use with 1803 and 1810 units only) Flush m ount units can be m ounted by using the 1814-065 (stainles s) or 1814- 066 (gold) m ounting k it. Flush m ounting kits are not included with the unit. F lush mount units are not designed for direct exposure to the weather.
1 5 1.1.6 Flush Mount Surface Mounting Kit (use with 1803 and 1810 units only) Flush m ount units can be sur face mounted by using the optional 1814-152 sur face m ount trim ring. Flush m ount units are not designed f or direct ex posure to the weather.
1 6 1.1.7 1802 Surface Mount Only Surfac e m ount units can be mounted directly to a wall or pilaster, or c an be post m ounted using a DoorKing m ounting post (p/n 1200-045 and 1200- 046). Be sure the unit is mounted securely and is not subject to vibr ation from closing door s or gates.
1 7 1.1.8 1808 Surface Mount Only Surfac e m ount units can be mounted directly to a wall or pilaster, or c an be post m ounted using a DoorKing m ounting post (p/n 1200-045 and 1200- 046). Be sure the unit is mounted securely and is not subject to vibr ation from closing door s or gates.
1 8 The telephone entry system is s hipped with a mem ory chip packaged in a separ ate box inside the shipping container. T he m emor y chip m ust be installed f or the telephone entry sy stem to operate. CA UTION!! Do not install the memor y chip with power to the telephone entr y sy stem turned on.
1 9 At som e locations, suc h as gated com m unities, it will be necessar y to provide acces s to the m ail carrier so that they can deliver the mail. Mail c arrier acc ess will be provided by the installation of an Arrow Pos tal Lock . T his is the sam e lock that the Post Of fice us es for gang m ailboxes .
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2 1 SECTION 2 – WIRING Prior to installing wiring to the telephone entry sy stem , we suggest that you become f amiliar with the instruc tions, illus trations, and wiring guidelines in this m anual. T his will help insure that you installation is perf orm ed in an eff icient and profes sional manner .
2 2 Power W iring Max imum Distance 100 Feet 18AW G 200 Feet 16 AW G Phone W iring Max imum Distance 800 Feet 24 AW G 1600 Feet 22 AW G Relay 2 Terminals Hands Free Volume Feedback Handset Ring Pin Ke.
2 3 Do not r un high voltage (115 V) power lines and com m unication lines in the s ame c onduit. These should be in separate c onduits at least six (6) inches apar t. Be sure that all phone line wiring is twisted and completely is olated from ground .
2 4 The wiring diagram below shows a typical w i ring schem e f or the telephone entry sy stem. • Term inal 3 is a c ase ground and not a low voltage com m on.
2 5 2.3.1 Controlling a Single Door or Gate Relay 1 is typically used when the system will control a s ingle door or vehicular gate operator. Note that the electric s trike and m agnetic loc k ar e each powered by their own power supply.
2 6 2.3.2 Controlling a Gate Operator and Pedestrian Gate (or D oor) W hen controlling a gate operator and pedestrian gate (or door ), relay 1 is ty pically used to contr ol the gate operator while relay 2 is ty pically used to control the door or pedestr ian gate.
2 7 SECTION 3 – PROGRA M MING The DoorKing 1802, 1803, 1808 and 1810 T elephone Entry Systems can be program med from the keypad on the front of the entr y system, or r emotely from an off prem ise location using a touc h tone telephone.
2 8 3.1.1 Master Code This program m ing step sets the system MASTER CODE. The m aster c ode is the four -digit num ber required to gain acc ess to the system m em ory. Y ou need to know the master code prior to perfor ming any of the program m ing functions on the f ollowing pages.
2 9 3.1.4 Talk Time This programm ing sequence sets the m axim um tim e allowed for convers ation when the entry sy stem places a call to the r esident. The talk time can be set f rom 1 second up to 255 s econds (4 m inutes, 15 seconds) and is entered as a thr ee-digit number .
3 0 3.1.6 Postal Switch This program ming sequenc e will set how the two switch inputs on the telephone entry sy stem control board will oper ate. Switch input 1 is labeled PSW (postal s witch) and is found on ter minal 4 of the ma in term inal str ip.
3 1 3.1.9 Keypad Function This pr ogram ming sequenc e sets the f unction of the 0 through 9, and the # keys on the keypad during convers ation. The k ey s can be s et to hang-up the entry sy stem when they are pressed during conversation, or they can be program m ed to DTMF tone out dur ing conversation.
3 2 3.2.1 Programming the Directory Code Length This program ming sequenc e sets the direc tory code length to 1 - 2 - 3 or 4 digits. If 11 or mor e resident nam es or telephone num bers are going to be pr ogramm ed into the system , the directory code m ust be at least two-digits.
3 3 3.2.3 Programming Area Codes Up to 10 diff erent area codes c an be program m ed for any 10-digit or long distance calling requirem ents and will be refer enced 0 through 9 ( for a total of 10). T he area c odes will be entered as a four- digit number ( 1 + the three digit area code) .
3 4 3.2.6 Delete All Phone Numbers This program m ing step deletes all phone num bers pr eviously programm ed into the system. CA UTION: t his programming step is irreversible once it is started. 1. Press and enter the four-digit MAST ER CODE (beep). 2.
3 5 3.3.1 Four-Digit Entry Code Programming This progr am m ing sequenc e pr ogram s f our-digit entr y codes into the sy stem m em ory. The num ber of four- digit entry codes that c an be program med is the sam e as the telephone number mem ory capacity, plus 12.
3 6 3.3.5 Five-Digit Entry Code Programming This program m ing sequence program s f ive-digit entry codes into the system m em ory . The num ber of five digit entry codes that can be progr amm ed is lim ited to six.
3 7 3.4.1 Time Clock Programming This program m ing sequenc e program s the calendar c hip in the telephone entry system for the current time and date. T he calendar c hip mus t be program m ed if you are going to use any of the time functions available with the entry sy stem.
3 8 3.4.3 Four-Digit Entry Code Time Zone This program ming sequenc e sets up a tim e zone for the four-digit entry codes. T his time zone uses a range of f our-digit entry codes and can be progr amm ed for certain days of the week. This time zone can be turned on and turned of f af ter it is program m ed (see operating ins tructions 5.
3 9 3.4.5 Flash Entry Codes This program m ing sequenc e sets up "F LASH" four-digit entr y codes. Flas h codes are entry codes that will operate on a s pecific day of the m onth only - they will not operate bef ore or af ter the program m ed day.
4 0 Relay 2 Terminals Hands Free Volume Feedback Handset Ring Pin Keypad Terminal Click Sensitivity Memory Chip Master Code Switch 2 Input Display Terminal Contrast.
4 1 SECTION 4 – AD J U S T M E N T S 4.1 Speaker Volume 1. Open the fr ont of the telephone entry sy stem and locate the speak er volum e adjustm ent. 2. Place a phone call from the telephone entry sy stem to a resident. W hile they are talk ing, adjust the speak er volum e potentiom eter for adequate sound.
4 2 4.5 Master Code Swit ch The m as ter code s witch is lef t in the off position f or norm al oper ation. T urn the master code switch on when setting the system m aster code.
4 3 SECTION 5 – OPERA TING INSTRUCTIONS 5.1.1 Guest Instructions Instruct ions on the faceplate of the unit will instruct guest on the oper ation of the telephone entry system. Gues ts will locate a residents nam e and direc tory code in a director y associated with the telephone entry system.
4 4 The adminis trator c an perform the f ollowing operations from a rem ote location using a touc h-tone telephone. You must k now the phone number of the system and the system mas ter code. 5.2.1 Remote Programming 1. Call the telephone number that the entry sy stem is installed on.
4 5 5.2.4 Entry Code Time Zone Enable / Disable The entry code tim e zones can be turned off or on rem otely from a touch-tone telephone at any time without changing the time zone boundaries. T o program the tim e zone boundaries, see sections 2.4.3 and 2.
4 6 5.3.1 Switch Input Operation The two switch inputs c an be program m ed to either activate their res pective relay (switch 1 input activates relay 1; switch 2 input activates r elay 2) or they can.
4 7 5.3.4 Connection to a PBX If the telephone entry sy stem is going to be connec ted to a PBX system, you may need to program extension number s in place of a seven- digit telephone num ber. T o do this, enter the extension number and f ill the rema ining spaces with the # key in the phone number program m ing step.
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4 9 SECTION 6 – MA INTENA NCE The DoorKing telephone entr y system is essentially a maintenance f ree device. W hen the unit is properly installed, it should provide years of trouble fr ee service. Maintenance is lim ited to updating the directory and phone number and/or entry codes when res idents move in or out.
5 0 SYMPTON PO SSIBLE SOLUT ION(S) Cannot get int o programm ing mode. • W rong mas ter code entered. Start over. • W aiting t oo l ong bet ween pushing buttons. Enter inf orm ation quic ker. • Keypad is not pl ugged i nt o board correct l y. Cabl e poi nt s down.
5 1 Surfac e Trim Ring Us e to recess surfac e mount 1803 or 1810 units into a wall or colum n. P/N 1803-150. Flush Kit Use to install f lush style 1803 or 1810 units into a wall or colum n. Kit includes rough in bac k box and tr im ring. P/N 1814- 165 com es with stainless s teel trim ring.
5 2 Complete the inform ation in the tables on the following pages to m aintain a record of the inform ation that has been program m ed into the telephone entry system if the s y stem . Make c opies of the resident log sheet s o that y ou have enough to com plete a listing of all r esidents and data.
5 3 NAME PHONE NUMBER DIRECTORY CODE ENTRY CODE ALTE RNA TE AREA CODE.
5 4 NAME PHONE NUMBER DIRECTORY CODE ENTRY CODE ALTE RNA TE AREA CODE.
5 5 Make additional c opies of this table as needed. Resident Instruction Sheet telephone Guest Communication Granting or Denying Access Call Waiting Privacy Access Code.
An important point after buying a device DKS Enterprises 1803 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought DKS Enterprises 1803 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data DKS Enterprises 1803 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, DKS Enterprises 1803 you will learn all the available features of the product, as well as information on its operation. The information that you get DKS Enterprises 1803 will certainly help you make a decision on the purchase.
If you already are a holder of DKS Enterprises 1803, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime DKS Enterprises 1803.
However, one of the most important roles played by the user manual is to help in solving problems with DKS Enterprises 1803. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device DKS Enterprises 1803 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
