Instruction/ maintenance manual of the product Solo 351 Dish Network
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Page i Content s Safety Instructions .......................................... ................................ iii Chapter 1 - Introduction .................................. ................................. 1 Welcome to DISH Net work .... ........
Content s Page ii Chapter 4 - Dish Antenna Installation ........................................... 85 Installing a DISH 500 An tenna ............... ................ ................ ............. 85 Installing a Multiple Dish DISH Pro Sys tem ......
Page iii Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water . 6. Clean only with a dry cloth. 7. Do not block any ventilation openin gs.
Safety Page iv Note to Sate llite TV System Installer : This reminder is pr ovided to call the satellite TV system installer ’ s at tention to Article 820-40 of the National Electrical Code (NEC) th.
Page 1 Chapter 1 Introduction We lcome to DISH Network Congratulations on ch oosing DISH Network. Y ou are about to experience the excitement and convenience of Dire ct Broadcast S atellite (DBS) service, which delivers the very best pictur e and sound quality .
Chapter 1 Page 2 Introduction T wo remote controls come with your receiver: • An Infrared (IR) remote to contro l programming for t he nearby TV . This remote is labeled with a green number 1, which matches similar markings on the receiver output connections and the menus for the nearby TV .
Page 3 Overview • Where this guide mentions nearby TV , it refers to the TV near the receiver . The nearby TV receives TV1 menu s and programming from the receiver ’ s TV1 outputs and is connected using short audio/ video cables.
Chapter 1 Page 4 Introduction Getting St arted After your system has been installe d, order and watch your programming using the following steps: Step 1: Ordering Y our Programming 1. Using a remote control, press SAT and then press the blank POWER button.
Page 5 Quick T our of Basic Features Step 2: Finding Programs T o W atch 1. Press the GUIDE button. 2. When th e Program Guide opens, use the UP or DOWN ARROW to view information on other channels. The channels for the programming you ordered should be shown in white and are available for viewing.
Chapter 1 Page 6 Introduction 5. Select Sport s . 6. Press the VI EW T V button to go back to watch a program. 7. Press the INFO button to see information about the program. 8. Press the CANCEL button to go back to watch the program. 9. Press the BROWSE ( RIGHT ARROW ) button to open the Browse Banner .
Page 7 Quick T our of the Menus 10. Press the UP or DOWN ARROW button to change the channel info rmation you see at the bottom of the TV screen. 1 1. Press the RIGHT ARROW button to highlight the program coming on next at the bottom. Press the LEFT ARROW button to go back to the program on now .
Chapter 1 Page 8 Introduction 2. Press the 1 button to select the Program Guide option on the Main Menu . This opens the Program Guide on the TV screen. Y ou can use the Program Guide to find and select a program to watch. For now , though, go on with this tour .
Page 9 Quick T our of the Menus 7. Press the 0 button to go back to the Main Menu . 8. Press the 4 button to select the Dish Home option. Y ou can order channels, check the news and weather, and even play games. 9. Press the 0 button to go back to the Main Menu .
Chapter 1 Page 10 Introduction 1 1. Press MENU to go back to the Main Menu . 12. Press the 6 button to select the System Setup option on the Main Menu . Use this menu to set up the system the way you want. 13. Press MENU to go back to the Main Menu . 14.
Page 1 1 About Satellite T elevision 15. Press MENU to go back to the Main Menu . 16. Press the 8 button to open the Favorites menu. This menu allows you to set up lists of you r favorite channels to make finding what you want to watch more convenient.
Chapter 1 Page 12 Introduction Solar Interference T wice a year , the sun moves to a pos ition behind the DISH Network satellite as it orbits the Earth. The exact time of the year that this occurs varies, depending on the location, bu t it is near the beginni ng of spring an d again near the beginning o f autumn.
Page 13 Chapter 2 Receiver Description and Inst allation Receiver Front Panel Smart Card Door Behind this door is a slot for a future sm art card. No smart card is included with this receiver . Arrow Buttons Use the ARROW buttons to change chan nels on the nearby TV .
Chapter 2 Page 14 Receiver Description and Installation Receiver Back Panel The receiver connections on the back panel are placed in three groups: • TV1 Connections - Use these connections with the nearby TV . • TV2 Connections - Use these connections with the remote TV(s).
Page 15 Receiver Back Panel S-Video Out The S-V IDEO conn ection provides the highest quali ty video available to your nea rby TV (if your TV has this conn ection).
Chapter 2 Page 16 Receiver Description and Installation RCA Out The RCA audio/video outputs p rovide high picture quality and stereo sound to your TV (if your TV has these conn ections). These outputs can be used to provide TV2 menus and programming to a wireless audio/video transmitter or to a second input on a nearby TV .
Page 17 Remote Controls T ypes of Remote Controls Remote Control 1 uses infrared (IR) light signals to control TV1 menus for the nearby TV and other devices that the remote is programmed to control. IR signals travel only short distances (40 feet or less), and cannot go through walls or other solid objects.
Chapter 2 Page 18 Receiver Description and Installation Batteries The remote controls come with AAA ba tteries, which need to be installed when you first receive your system.
Page 19 Connecting the Receiver to a Nearby TV Attention : If your UHF Pro Remote Control 2 isn’ t working very well from far away , you may be experiencing interference from objects near your receiver .
Chapter 2 Page 20 Receiver Description and Installation 5. T urn on the nearby TV . 6. T une the TV to channel 3. 7. Y ou should see the Point Dish screen.
Page 21 Connecting the Receiver to th e TV(s) in Another Room(s) Connecting the Receiver to the TV(s) in Another Room(s) This section describes how to connect the re ceiver CH 21–69 O UT connection to the cable-ready remote TV located in another room away from the receiver .
Chapter 2 Page 22 Receiver Description and Installation 1. Connect CH 21-69 O UT on the receiver to your existing wall cable outlet using a coax ial cable. Note : If you do not have an existing in-home cable system, you will need to run coaxial cable to eac h TV in other rooms.
Page 23 Connecting the Receiver to th e TV(s) in Another Room(s) 9. If your TV is in of f-air mode for the channels you picked in step 7, write “Air” in the blank provided in the ma rg in. If your TV is in cable mode for the channels you picked in st ep 8, write “Cable” in the blank provided in th e mar gin.
Chapter 2 Page 24 Receiver Description and Installation 19. Y ou may need to change the cabl e connection on the splitter that sends the TV signal througho ut your house.
Page 25 Programming the Recover Button 25. Make sure you hav e a good picture on y our remote TV(s). 26. If desired to remind you of which TV channel your satellite programming is on, write the chan nel number you wrote in step 8 on a blank channel sticker and p lace it on or near your remote TV(s).
Chapter 2 Page 26 Receiver Description and Installation Removing the Recover Button Channel Programming The following instructions describe how to reset the RECOVER button to the way it was delivered to you from the factory . 1. Press and hold the TV mode button until all the other mode buttons light up, and then let go of the bu tton.
Page 27 Connecting the Receive r to the Phone Line 4. For TV2 Out , select either Air (for off-air channel numbers) or Ca ble (for cable channel numbers). 5. Highlight the numb er under TV2 Out . 6. Use the UP and DOWN ARROW buttons to change the modulator channel to one of the following: • Air Mode - Select a channel bet ween 21 and 69 .
Chapter 2 Page 28 Receiver Description and Installation 2. Select the T ouch T one or the Rotary/Pulse option in the Phone T ype list. 3. Select either the No Pre fix or the Prefix Code option in the Out side Line Prefix list. Note : Usually , you need a telephone nu mber prefix only for business installations.
Page 29 Connecting the Receiver to a Dish Antenna System 1. Connect two RG-6 coaxial cables between the S ATELLITE I N 1 and S ATELLITE I N 2 ports on the receiver ’ s back panel to two available ports on either your switch or your LN BF in your existing system.
Chapter 2 Page 30 Receiver Description and Installation 6. Make sure that the information on the Inst allation Summary screen identifies your system correctly and shows all transponders for all satellites in your system. Y our sc reen may look different from the example above depending on the di sh antenna system you ar e using.
Page 31 Optional - Connecting VCRs to the System Optional - Connecting VCRs to the System The diagram below provide example of how to connect VCRs to your satellite TV system.
Chapter 2 Page 32 Receiver Description and Installation Optional - Connecting to an Off-Air Antenna or Cable If you want to receive channels from an of f-air antenna o r cable in additi on to your satellite receiver programming, connect the of f-air antenna/cable into your TV distribution equipment.
Page 33 Optimize Y our Remote Controls The System In fo screen shows the Secondary Remote Addres s . W rite down this address: 3. Press and hold the SA T button on Remote Control 2 for about three seconds, until all of the mo de buttons light up, and then let go of the SAT button.
Chapter 2 Page 34 Receiver Description and Installation 3. Put the UHF antenna onto the attenuator . Setting Up TV1 to Operate in UHF Pro Y ou can set your receiver to operate your TV1 using another UHF Pro remote control (sold separately) by completing the following instructions: 1.
Page 35 Setting Up TV1 to Operate in IR c. Press the POUND ( # ) button. If you entered the address correctly , the SAT mode button will flash three times. d. Press the RECORD button. e. Make sure the System Information screen shows that the Primary Remote Address shows UHF Pro a nd IR and that this address matches the number you entered in step b.
Chapter 2 Page 36 Receiver Description and Installation Notes.
Chapter 3 Using the System Page 37 Using the Remote Controls The following section describes how to use the remote controls with your satellite receiver . The remote control must be in SA T mode for the buttons to control the satellite receiver . Y ou c an al so use the remote to control your VCR and other devices.
Chapter 3 Page 38 Using the System Mute Button Press the MUTE button to turn off the TV soun d. Press it again to restore the TV sound. Note : Y ou must program the remote to control your TV for the MUTE button to work as described. See page 72 for instructio ns.
Page 39 Using the Remote Controls Select Button Press the SELECT button to select the option you highlight in a men u. Recall Button Press the RECALL button to go back to the l ast satellite receiver channel you were watching. Press it again to switch between the last two satellite receiver channels you were watching .
Chapter 3 Page 40 Using the System Number Pad Buttons When watching a program or with the Program Guide open, use these buttons to enter a channel number to change to that channel. •W h e n t h e Program Guide is ope n, you can skip ahead and th en back a number of hours.
Page 41 Using the Remote Controls Pound Button Press the POUND button to display the Search screen. Also, you use this button in several procedures in this User ’ s Guide . Recover Button Press the RECOVER button if you accidentally change the chan nel or video input on your TV and cannot get the picture back from your satellite receiver .
Chapter 3 Page 42 Using the System Using the Menus The menus make using the receiver and selecting programs quick and easy . Use the menus to control the receiver an d to use its features, such as setting locks, choosing a program, or creating a favorites list.
Page 43 Using the Menus • When watching a prog ram, open the Themes and Search menu. • Display the Browse Banner . • T o close a menu and return to watching a program, press either the VIE W TV or CANCEL button. Note : If you do not do an ything in a menu for several minutes, the menu automatically closes.
Chapter 3 Page 44 Using the System Selecting Menu Options When you select a menu option, that opt ion takes effect right away . Y ou ca n select a menu option in either of two ways: • If the option has a number next to it, press the number on the NUMBER P AD button that matches this number .
Page 45 Changing Channels Canceling a Procedure Y ou can cancel a procedure in a ny of three ways: • If you want to return to watch ing a program, press the remote control VIE W T V button. • If you want to return to the previous menu, press the CANCEL button.
Chapter 3 Page 46 Using the System Changing the Channel in the Program Guide 1. Press GUIDE to open the Program Guide . 2. Choose a channel using either of the following: • Use the NUMBER PAD buttons to enter the ch annel number . The Program Guide displays a block of channels including the one that you just entered.
Page 47 Displaying Program Information Displaying Program Information The Program Banner The Program Banner provides informatio n about the pro gram you are watching. The receiver displays the Program Banne r for a few seconds at the top of the TV screen every time you change the channel or press the remote control VIE W T V button.
Chapter 3 Page 48 Using the System Using the Browse Banner 1. Press the BROWSE ( RIGHT ARROW ) button to open the Browse Banner . 2. Change the channel displayed on the Browse Banner by doin g one of the following: • Enter the channel number for the program that you want, using the NUMBER P AD buttons.
Page 49 Using Favorites Lists Ordering Pay Per V iew Programs 1. Highlight the desired pa y per view program in the Program Guide and press the SELECT button. A message like the following displays: 2. T o buy the pay per view program, select the Ye s optio n.
Chapter 3 Page 50 Using the System Creating or Changing a Favorites List Y ou can create, add channels to, and remove channels from a Favorites List . 1. Press the MENU-8 to open Favorites . 2. Select the Favorites Li st that you want to create or change.
Page 51 Using Favorites Lists Naming a Favorites List 1. Press MENU-8 to open Favorites . 2. Select the Favorite s List that you want to change. 3. Select the Edit Name option.
Chapter 3 Page 52 Using the System Using Timers Event timers let you set up the receiver to tune in future programs and/or record them on a VCR (TV1 only). An “event” is a program, sports even t, pay per view movie, or an ything else on satellite TV .
Page 53 Using Timers • Select the OK or Cancel option to continue with the event timer . • Select the St op Ti mer or No option to stop the event timer . Note : This stops only th is instance of a Mon.-Fri ., Daily or Wee kl y timer . The timer will operate the next time it is scheduled.
Chapter 3 Page 54 Using the System Setting Up a Manual Event Timer 1. Press the MENU button. 2. Select the Timers option. 3. Select the Create option. The receive r displays the Create a Manual Event Timer menu. 4. Select a Timer T ype option. Note : VCR timers are available throu gh TV1 menus only .
Page 55 Using Timers When the T imer Conflict screen displays, resolve the conflict by doing the following: 1. Select one of the timers. The Timer Conflict Resolution screen displays. 2. When th e Timer Conflict Resolution displays, select one of the following choices: • Delete This T imer - Removes the timer completely .
Chapter 3 Page 56 Using the System Maximum Number of Event Timers Y ou can create a limit ed number of event timers. If you try to c reate more, the receiver displays a menu giving you the option to delete an existing timer . If you do not delete an existing timer , you will not be able to create any new ones.
Page 57 Using Timers Deleting an Event Timer 1. Press the MENU button. 2. Select the Time r s option. The receiver displays the Ti me rs menu. 3. Select an event timer(s) that you wa nt to delete. A check mark appears in the box next to the event timer(s).
Chapter 3 Page 58 Using the System Note : VCR setup is only avai lable through TV1 menus. T o set up TV1 to control a VCR, use Remote Control 1 at the nearby TV and do the following: 1. Press the MENU button. 2. Select the System Setup optio n. 3. Select the Inst allation option.
Page 59 Using Themes and Search Setting Up a VCR for VCR T imers After you have properly set up the re ceiver to control the VCR during VCR timers, complete the followi ng to set up the VCR to operate when you s et a VCR timer . 1. T urn the VCR on. Make sure you k eep the VCR on because the receiver cannot turn the VCR on for yo u.
Chapter 3 Page 60 Using the System Note : If the program you highlighted is on some time in the future, the receiver will open the Create An Event T imer menu. See Using T imers on page 52 for more information. Search 1. Open the Search screen by doing one of the following: • Press the Pound ( # ) button on the remote control.
Page 61 Using Themes and Search 5. Select Search . 6. When the receiver displays the Search Results you have the following options: • Use the UP and DOWN ARROW buttons to scroll through the results. •U s e t h e PAGE UP and PAGE DOWN buttons to scroll a page at a time.
Chapter 3 Page 62 Using the System 3. At the Search History screen, you have the following options: • Search - Select one of the items and then select Search . • Edit - Select one of the items and then select Edit to make changes. • Delete - Select one of the items and then select Delete .
Page 63 Using Locks Locking and Unlocking the Receiver Y ou must lock the rece iver for any receiver Locks you set to take ef fect. T o lock the receiver , you must first create a password. If yo u forget y our password, you will need to speak with a Customer Service Representative.
Chapter 3 Page 64 Using the System Creating or Changing Rati ng (Content) Code Locks 1. Press the MENU button. 2. Select the Locks option. 3. If the receiver is locked, enter the password using the numb er pad buttons. The receiver continues to display stars (*) as you enter the digits of the password.
Page 65 Using Locks 4. Select the Channel Locks option . 5. Highlight the channel that you wa nt to lock. If necessary , press the UP or DOWN ARROW button to see the channel. Y ou can a lso enter each channel number using the NUMBER P AD buttons. 6. Press the SELECT button to lock or unlock the highlighted channel.
Chapter 3 Page 66 Using the System 5. Select the Ye s option. 6. T o activate the front panel lock, you must lock the receiver by selecting Lock System . Locking and Unlocking Pay Per V iew Channels This locks all pay per view channels. Y ou also can lock one o r more pay per view channels by using channel locks or rating locks.
Page 67 Using Locks Hiding and Showi ng Adult Channels When you hide adult chan nels, you keep the Program Guide , Themes lists, and the Browse Banner from displaying adult channels. It also keeps anyone from choosing such channels by using the UP or DOWN ARROW buttons or the remote control NUMBER PAD buttons.
Chapter 3 Page 68 Using the System 5. Enter the current password using th e number pad buttons. As soon as you enter the fo urth digit of the pa ssword, the rece iver highlights the OK option. Press the SELECT button. 6. Enter the new password u sing the number pad but tons.
Page 69 Personal Identification Number Personal Identification Number Y ou can set up a Personal Identification Number (PIN) for call-in requests only . Anyone calling the Customer Servi ce Center must provide this PIN to make any chan ges to your account.
Chapter 3 Page 70 Using the System T urning Caller ID On and Off 1. Press MENU on the remote control. 2. Select System Se tup . 3. Select Installation .
Page 71 Changing Program Languages 3. Select the Factory De fault s option. When the receiver d isplays a War n in g message, confirm that you want to re set the receiver to factory default settings. Changing Program Languages Y ou may be able to change the langua ge of some programs.
Chapter 3 Page 72 Using the System Control Other Devices wi th the Remote Controls This section describes how to use Remo te Control 1 or Remote Control 2 to control with a TV , a VCR, or other devices. For information on how to use the remote to control the receiver , see Using the Remote Contr ols on page 37.
Page 73 Control Other Devices with the Remote Controls Set Up the Remote Control 1. T u rn the device on. Use the device’ s front panel buttons or its remote control. 2. Find the br and name of the device in the tables starting on page 1 13. If the brand isn’t listed, see Scan for Device Codes on page 74.
Chapter 3 Page 74 Using the System Scan for Device Codes If the code for your device is not listed in the tables starting on page 1 13, use this procedure to scan the remote control’ s memory for the de vice code. 9. T urn the device back on and try some othe r appropriate buttons to make sure they work.
Page 75 Control Other Devices with the Remote Controls Check the Device Codes Y ou can find out what device code you’ve set for each remote control mode. 7. Press the POUND ( # ) button. This stores the code yo u found. 8. T u rn the device back on an d try some other approp riate buttons to make sure they work.
Chapter 3 Page 76 Using the System Remote Control Buttons Control the Receiver When you get the remote it’ s already se t up to control the receiver . However , you must set up the remote to control the TV before you can use the MUTE and VO L U M E buttons.
Page 77 Control Other Devices with the Remote Controls Up and Down Arrow Buttons Use the UP and DOWN ARROW buttons to change channels on the TV . Note : These buttons do not ch ange th e channels on the TV if th e remote control is in limited mode. Select Button The SEL ECT button works as the ENTER button for a TV .
Chapter 3 Page 78 Using the System Control a VCR (or a Sec ond VCR or a DVD Player) Only the buttons described here co ntro l a VCR or DVD player . Some of the buttons described here may not cont rol your VCR or DVD player . See the user ’ s manual that came with your VCR or DVD player for information about the features.
Page 79 Control Other Devices with the Remote Controls VCR Buttons •P r e s s t h e LEFT ARROW button to rewind a videotape or DVD. •P r e s s t h e DOWN ARROW button to pause a videotape or DVD. Pre ss this button or the PLAY button to go back to playing the tape or DVD.
Chapter 3 Page 80 Using the System Control a T uner or Amplifier Only the buttons described here control a tuner or amplifier . Some of the buttons described here m ay not control your tuner or amplifier . Please see the user ’ s manual that came with your tuner or amplifier for more information.
Page 81 Control Other Devices with the Remote Controls Other Remote Control Features Switch Between TV and AU X Device V olume Control When you set up the remote to contro l a TV , the mute and volume buttons control the TV volume.
Chapter 3 Page 82 Using the System 5. Press the POUND ( # ) button. The TV mode button flashes three times. 6. Press the SAT mode button. 7. Press the plus (+) and minus (-) sides of the VOLUME button. The TV’ s volume changes and the TV mode button lights instead of the AUX mode button.
Page 83 System Updates • If the telephone line is not connecte d properly , the receiver displa ys a failure message. In this case, chec k the telephone connection and then repeat the test. Note : If you have the re ceiver conn ec ted to a DSL (Digital Subscriber Line) phone line, it may cause this test to fail.
Chapter 3 Page 84 Using the System 1 1. When you are finished making changes, select Done to close the screen. Note : If you do not want to save your changes or if you want to reset the time the system updates the Program Guide , select Default s and then select Done .
Page 85 Chapter 4 Dish Antenna Inst allation These instructions guide y ou through the installation of a satellite system which includes your receiver (include d with this manual), and a DISH Pro DISH 500 antenna system that can be identified by the DISH Pro logo shown below.
Chapter 4 Page 86 Dish Antenna Installation 6. The menu displays the az imuth, elevation, and skew angles. W rite down these numbers in the blanks provided in the mar gin. Mounting the Dish 1. Using the azimuth and elevation angles, find a location fo r the satellite dish which can be pointed towards the satel lites located at these angles.
Page 87 Installing a DISH 500 Antenna 4. Assemble the satellite dish as shown below , except do not attach the Y - bracket or LNBF at this time. 5. Loosen both skew bolts and set th e skew by rotating the di sh mounting bracket to align the red mark with th e required angle on the skew scale which you wrote down on page 86.
Chapter 4 Page 88 Dish Antenna Installation Note : Y ou can have as much as 200 feet of cab le between the DISH Pro LNBF and the DISH Pro receiver . However , you must use only RG-6 coaxial cables rated for 950 to 2150 MHz. Some c ables may say "Sw ept tested for 2150 MHz.
Page 89 Installing a DISH 500 Antenna 15. When the check switch proced ure finishes, you will see an Inst allation Summary screen similar to the one below . The information for Satellite Input 1 and Satellite Input 2 should be the same: • Satellite - Conn twice.
Chapter 4 Page 90 Dish Antenna Installation Note : If you cannot find the signal, turn the dish back to the first azimuth angle. Then, loosen both elevation bolts just en ough so you can tilt the dish. T ilt the dish elevation up by two degrees, and then tighten both bolts.
Page 91 Installing a Multiple Dish DISH Pro System If you do not have good sig nal strength with 11 0 , go back to step 18, and fine-tune the dish but with 11 0 selected instead of 11 9 . While the 11 0 and 11 9 signals wil l not be equal, you shou ld be able to fine-tune the dish until you have the strongest possible signal from both satellites.
Chapter 4 Page 92 Dish Antenna Installation 2. Select the satellite your dish will be pointed toward. 3. Select 300 under the Dish System . 4. Use the number buttons on the remote to enter your ZIP code to get the necessary azimuth and ele vation. W rit e these numbers down in the spaces provided in the marg in.
Page 93 Installing a Multiple Dish DISH Pro System 12. Connect two RG-6 cables between both ports on your DISH Pro T win LNBF and your switch(es) using the switch instructions and the DISH Pr o W iring Diagrams that start on page 94. 13. Select Check Switch from the Point Dish menu.
Chapter 4 Page 94 Dish Antenna Installation DISH Pro Wiring Diagrams DISH 500, One DISH Pro T win LNBF When you set up your system following this diagram and run Check Switch the Inst allation Summary screen should look similar to the one shown below .
Page 95 DISH Pro Wiring Diagrams DISH 500, One DISH Pro Quad LNBF When you set up your system following this d iagram and run Check Switch the Inst allation Summ ary screen should look similar to the one shown below . This diagram leaves out groundi ng to be clear .
Chapter 4 Page 96 Dish Antenna Installation DISH 500 with a DISH Pro T win LN BF , One DISH 300 with a DISH Pro LNBF , DP34 Switch When you set up your system following this diagram and run Check Switch the Inst allation Summary screen should look similar to the one shown below .
Page 97 DISH Pro Wiring Diagrams DISH 500, DISH 300, One DISH Pro T win LNBF , One DISH Pro Dual LNBF , T wo DI SH Pro 21 Switches When you set up your system following this d iagram and run Check Switch the Inst allation Summ ary screen should look similar to the one shown below .
Chapter 4 Page 98 Dish Antenna Installation T wo DISH 300s, T wo DISH Pro Dual LNBFs, T wo DISH Pro 21 Switches When you set up your system following this diagram and run Check Switch the Inst allation Summary screen should look similar to the one shown below .
Page 99 Running Coaxial Cable Running Coaxial Cable 1. Using the shortest path possible, ru n the coaxial cable(s) from the ground block or switch to the satellite receiver(s). Do not kink or pinch any cable . Cables should be be nt only in gentle curves.
Chapter 4 Page 100 Dish Antenna Installation Notes.
Page 101 Chapter 5 Reference T roubleshooting T ables Use these tables if you have problems using the system befor e calling the Customer Service Center . Many problems arise from misunderstandings of how the system works, especially when you ar e just becoming familiar with it.
Chapter 5 Page 102 Reference On-Screen Messages This table describes some on-screen messages in the order of their message numbers . Find the message number in the upper right corner of the message displayed on your TV screen, and then find the matching number in this table.
Page 103 Troubleshooting T ables 013, 014 • You may have tried to tune to a program on a channel which you have not bought. •Y o u must buy a channel before you can tune to a program on that channel. Call the Customer Service Center to buy the channel, or if you believe this message was displayed by mistake.
Chapter 5 Page 104 Reference DISH Pro T win LNBF 074 • The receiver gives you three chances to enter the correct password. If you fail to do so, the receiver “times out” and will not allow you to try again f or several minutes. • Wait a few minutes and then try again to e nter the password.
Page 105 Troubleshooting T ables Using the Remote Control When you run Check Switch, you see "Twin" identified as the Device/LNBF but you only have signal confirm ed from one satellite. • The DISH Pro Twin LNBF is connected but the dish may not be pointed to receive signal from both 110 and 119 satellites.
Chapter 5 Page 106 Reference Hearing A Program You use a pyramid type IR extender (not a “mouse tail”), and it does not seem to work. • The IR sen sor on the extend er that receives the remote control signals may not be facing the remote control.
Page 107 Troubleshooting T ables Using the Menus Using Locks What Is Happe ning Possible Reason What to Do You were using a menu, and it suddenly closed. • The receiver has a time-out feature that closes any menu after several minutes of no activity.
Chapter 5 Page 108 Reference W atching A Program What Is Happening Possible Reason What to Do The receiver front panel TV1 and TV2 lights are on, but the TV image: is black (no picture), is frozen, has break-ups, has “snow,” or shows small squares of various colors .
Page 109 Troubleshooting T ables Using the Program Guide or the Browse Banner Changing Channels What Is Happe ning Possible Reason What to Do In the Program G uide , some channels have a red background. • Red means th at you have not bought the program.
Chapter 5 Page 1 10 Reference Using Favorites List s Buying a Pay Per View Program What Is Happening Possible Reason What to Do You press the remote Guide button while the Program Guide is displayed. You find that you can apply only the All Chan list or the All Sub list.
Page 1 1 1 Troubleshooting T ables Using the T elephone for V oice/Data/F AX Using Event Timers What Is Happenin g Possible Reas on What to Do While you are making a telephone call, you hear “clicks.” • The receiver may have tried to call the Customer Service Center to send pay per view purchase information.
Chapter 5 Page 1 12 Reference You set up an event timer, but the timer does not operate at all. • The progra m time may have changed so that the event timer overlapped another even t timer. The program time may have changed by more than twenty-four hours.
Page 113 TV Codes Programming in AUX mode : Press 0 before entering the TV code. TV Codes A Mark 670 Action 662 Admiral 514, 521, 605, 668, 669, 675 Aiko 727 Aiwa 751 Akai 570, 573, 659, 660, A-Mark 6.
Page 1 14 Reference Chapter 5 VCR Codes Programming in AUX mode : Press 1 before entering the VCR code. Memorex 590, 627, 653, 654, 659, 675, 678, 720 MGA 504, 505, 506, 542, 571, 573, 627, 652, 653, .
Page 115 Device Codes Citizen 534, 591, 592, 594, 675, 676, 677, 684 Colortyme 592, Craig 591, 658, 675, 676, 681, 685, 687, 688 Curtis Mathes 554, 592, 594, 605, 607, 675, 677, 678, 679, 683, 684 Dae.
Page 1 16 Reference Chapter 5 TV/VCR Combo Programming for combination d evices : Program the remote control in TV mode and then in VCR mode. DVD Player Codes Programming in AUX mode : Press 1 before entering the DVD code. T uner/Amplifier Codes Programming in AUX mode : Press 2 before entering the tuner/amplifier code.
Page 1 17 Reference Chapter 5 DVD/VCR Combo TV/DVD Combo Codes Programming for combination d evices : Program the remote control in TV mode and then in VCR (or AUX - press 1 before entering the DVD code) mode.
Page 1 18 Chapter 5 Reference Notes.
Appendix Page 119 Limited W arranty This Limited Warranty is a legal docu ment. Keep it in a safe place. Remember to retain your Bill of Sale for warranty servic e! Any items returned without a copy of the Proof of Purchase will be considered out of warr anty.
Appendix Page 120 Legal Limit ations REPLACEMENT AS PROVIDED UNDER THIS W ARRANTY IS YOU R EXCLUSIVE REMEDY . ECHOST AR SHALL NOT BE HELD LIABLE FOR ANY INCIDENT AL OR CONSEQUENTIAL DAMAGES FOR BREACH.
Page 121 Residential Customer Agreement Page 121 Post Receipt Exchange Program Y ou may choose to ship the equipment to us at your cost. T o provide fast er service, upon receipt of your equipment you will be sh ipped a replacement. Y our original equipment will not be available for re turn.
Appendix Page 122 1. THE DISH NETWORK SERVICE A. Services Defined. DISH Network of fers a wide variety of vide o and audio programming and other services and we are co nstantly striving to add new serv ices to our lineup.
Page 123 Residential Customer Agreement Page 123 DBS receiver on the account, whether owned by you or not. The payment of that amount and/or the terminati on of Services shall be in additi on to any other rights and remedies we may have under this Agreement, at law , in equity , or otherwise.
Appendix Page 124 addition to all other appl icable fees, the Offset Fee set fort h below for each month and partial month that the multi-month subscr iption was previously received.
Page 125 Residential Customer Agreement Page 125 month subscription, you understand and agree that you are not entitled to any refund or credit for the unused portions of the multi-month subscripti on and that we have th e right to retain any prepaid monies as liquidated damages.
Appendix Page 126 B. Y ou shall notify us promptly of any def ect in, damage to, or accident involving the equipment. All maintenance and repair of the equipment sha ll be performed by us or our designees. DISH Network may charge you for any repairs that are necessitated by any damage to, or misuse of, the Equipment.
Page 127 S taying Legal Page 127 state and local area where Service is provi de d. These terms and conditions are subject to amendment, modifica tion or termination if requi red by such regulations or laws.
Appendix Page 128 Radio Interference This device complies with Part 15 of th e FCC Rules. Operation is subject to the following two conditions: 1.this device may not cause harmful interference, and 2.this device must accept any interference r eceived, including in terference that may cause undesired operation.
Index Page 129 A Alternate Audio 71 Attach a UHF Attenuator 33 Attenuat or 15 , 21 B Back Panel CH 21–69 Out 15 Channel 3–4 14 Other Connections 16 RCA Out 14 Remote Antenna 16 Satelli te In 16 S-.
Index Page 130 Telephone Communication 127 Front Panel Arrow Buttons 13 IR Sensor and IR Blaster 13 Locking and Unlocking 65 Power Button 13 Smart Card Doo r 13 TV1 and TV2 Indicators 13 G Getting Sta.
Page 131 Index Other Features 81 Switch Between TV and Device Volume Control 81 Using the Remote Control 105 Remote Control 1 20 Remote Control 2 2 , 25 Remote Control Buttons 76 Control a Tuner or Am.
Index Page 132 Using the Remote C ontrol 105 Using the Remote C ontrols 37 Using Themes and Search 52 , 59 Using Timers Automatic Tim er 53 Deleting 57 Editing 56 Frequency 52 Manual Timer 54 Maximum .
131291 Write the following information in the spaces provided below . Y ou ma y need to provide this information if you call the Service Center . T o get the Conditiona l Access Numbers, display the Import ant System Information menu (see Ordering Y our Program Packages on p age 4).
An important point after buying a device Dish Network Solo 351 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Dish Network Solo 351 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Dish Network Solo 351 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Dish Network Solo 351 you will learn all the available features of the product, as well as information on its operation. The information that you get Dish Network Solo 351 will certainly help you make a decision on the purchase.
If you already are a holder of Dish Network Solo 351, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Dish Network Solo 351.
However, one of the most important roles played by the user manual is to help in solving problems with Dish Network Solo 351. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Dish Network Solo 351 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
