Instruction/ maintenance manual of the product 612 Dish Network
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T able of Contents i Important Safety Instructions ......................... vii Introduction ........................................................ 1 W ELCOME ................. ............................ ............ ........... 2 H OW TO U SE TH IS G UIDE .
Table of Contents ii Watching TV ..................................................... 21 C HANGING C HANNELS ........................... ............ ......... 22 U SING THE P ROGRAM G UIDE ............. .............. ........... 22 U SING THE B ROWSE B ANNER .
Table of Contents iii R EVERSING , F AST F ORWARDING , AND S KIPPING ......... 47 S LOW M OTION AND F RAME -B Y -F RAME .............. ......... 47 R ECORDING A L IVE P ROGRAM ............. .............. ......... 48 P LAYING A R ECORDED P ROGRAM ...
Table of Contents iv Connections ..................................................... 85 C ONNECTIN G TO THE TV .............. ................ .............. 86 C ONNECTIN G TO Y OUR D ISH A NT ENNA .............. ......... 90 C ONNECTIN G THE P HON E L INE .
v 1 Read these instructions. 2 Keep these instructions. 3 Heed all warnings. 4 Follow all instructions. 5 Do not use this apparatus near water. 6 Clean only with a dry cloth. 7 Do not block any ventilatio n openings. Install in accordance with the manu fa cturer’s instructions.
vi Safety Note to Satellite TV System Installer : This r eminder is provided to call the satellite TV system installer’s attention to Article 820-40 of the Nati onal Electrical Code (N EC) that prov.
1 Introduction to DI SH Network Services What you’ll find in this chapter: • W ELCOME • H OW TO U SE THIS G UIDE • A BOUT Y OUR DISH N ETWORK A CCOUNT • W ATCHING TV N OW • A DDITIONAL S E.
2 Welcome Chapter 1 W ELCOME Thank you for choosing DISH Network. You are ab out to experience the excitemen t and convenience of our Direct Broadcast Satellite (D BS) service, which delivers the very best picture and soun d quality.
Introduction 3 How to Use this Guide Guide Conventions • The names of remote control buttons ar e all uppercase. Example : Press SAT. • On-screen options are bold Example : Select System Setup . • Select means to move the hi ghlight to an on -screen option or choice in a list and press SELECT on the remote control.
4 About Your DISH Network Account Chapter 1 A BOUT Y OUR DISH N ETWORK A CCOUNT This section describes ho w to order your packages and provides info rmation on how to find information about your DISH Network account. Ordering Your Programming Packages Before you can enjoy your new receiver, or der your pr ogramming packa ges.
Introduction 5 Watching TV Now W ATCHING TV N OW After you have ordered your prog ramming package, you can begin enjoying the features of your new satellite TV receiver. When you complete these simple tours, you’ll be familiar with the remote control a nd be able to fin d a program to watch; pause live TV; and record your favorite shows.
6 Watching TV Now Chapter 1 Pausing Live TV Here’s something you can’t do with regular ol d TV: pause live TV because someo ne’s at the door or calling you on the phone. For more about the pause feature of your receiver, see Pausing a Program on page 46.
Introduction 7 Additional Se rvices A DDITIONAL S ERVICES Pay-Per-View Catch all the action on Pay-Per-View. Take a break from regu lar TV and order the latest movies, sports, and special even ts. For details on ordering Pay-Per-View events, see page 28.
8 Why Connect to a Phone Line or Broadband Chapter 1 Solar Interference Twice a year, th e sun moves to a position behind the DISH Network satellite as it orbits the Earth. This event occurs durin g a few day s at the beginning of the spring and the beg inning of the autumn and lasts only a few minute s.
Introduction 9 Tips T IPS • Always have the la test softwa re - Tu rn off the receiver when you’re no t using it. • Order Pay-Per-View with your remote control - Keep an active ph one line or broadband Internet co nnection connected to the receiver.
11 About Your Satellite Receiver What you’ll find in this chapter: • S ATELLITE R ECEIVER O VERVIEW • S ATELLITE R ECEIVER F RONT P ANEL • S ATELLITE R ECEIVER B ACK P ANEL • R EMOTE C ONTRO.
12 Satellite Receiver Overview Chapter 2 S ATELLITE R ECEIVER O VERVIEW • This receiver is an advanced MPEG-4 du al-tuner, single-TV high-de finition (HD) satellite receiver with integrated digital vi deo recorder (DVR). • View and record DISH Network high-defin ition (HD) an d standa rd-definition (SD) programming.
Satellite Receiver 13 Remote Contro l R EMOTE C ONTROL The remote control gives you a ccess to all the features of your sate llite receiver. You can set up the remote control to op erate the satellite re ceiver and up to three othe r devices (see page 66).
14 Remote Control Chapter 2 Remote Control Buttons—SAT Mode Receiver Power & TV Power Menu Program Guide Arrows/Select Buttons View Satellite Programming Digital Video Recorder (DVR) Buttons Num.
Satellite Receiver 15 Remote Contro l Remote Control Buttons—TV Mode TV Power TV Menu Up/Down Arrow Buttons Picture-In-Picture (PIP) Buttons Number Buttons T op & bottom button T urn TV on/off C.
16 Remote Control Chapter 2 Remote Control Buttons—VCR Mode VCR/DVD Power & TV Power TV/Video Up/Down Arrow Buttons FWD Number Buttons T op button turns VCR/DVD player on/off, bottom button turn.
Satellite Receiver 17 Using the On-screen Menus U SING THE O N - SCREEN M ENUS The on-screen menus make using th e receiver and selecting programs quick and easy. Use the menus to control the receiver and to use its features, such as setting locks, choosing a progr am , or crea tin g a favo rite s list.
18 Using Text Fields Chapter 2 List of Choices in the Menus When you make a choice in a list, the receiv er does not apply the change until you select Save or Done . If you do not want to save any changes, select Cancel to discard all the changes made in the menu .
Satellite Receiver 19 Using Text Fields Using the On-screen Keyboard Use the on-screen keyboard lette rs to type the information. Use the LEFT, RIGHT, UP, and DOWN ARROWS to navigate around the keyboard. Press SEL ECT to enter the characters you want.
20 Tips Chapter 2 T IPS • If you do not do anything in a menu for several minu tes, the menu automatically closes. This discards any changes you m ade , and displays the progra m you were watching. • On the remote control, press FORMAT/* to change the aspect ratio (display shape) of HD and SD channels.
21 Finding Programs to Watch What you’ll find in this chapter: • C HANGING C HANNELS • U SING THE P ROGRAM G UIDE • U SING THE B ROWSE B ANNER • U SING T HEMES AND S EARCH Watching TV.
22 Changing Channels Chapter 3 C HANGING C HANNELS There are two basic ways to change the c hannel on your satellite TV receiver: • Use UP and DOWN ARROWS on your remote co ntrol • Enter a channel.
Watching TV 23 Using the Program Guide • A green backgr ound behind a cha nnel means th at you can use your remote control to add the channel to your subscription. Press SELECT a nd follow the on-screen mes- sages to order the channel. • The Program Guide shows which Favorites List is active.
24 Using the Browse Banner Chapter 3 U SING THE B ROWSE B ANNER Use the Browse Banner to see what other progra ms are on and not miss any of a progra m you are watching .
Watching TV 25 Using Themes and Search U SING T HEMES AND S EARCH Use the Themes and Se arch Feature to fin d ex actly what you want to wa tch. This section shows you h ow to use T hemes to f ind your fav orite progr ams by type (such as movies, sports, or news), or by keyword (if you’re l ooking for a particular actor or description).
26 Tips Chapter 3 Using Search History After you have searched previously for program s or other information, your receiver builds a history. You can use the Search History to re-search programming instead of typing the information again. Note : Use the Edit or Delete options to change or delete se ar ch keywords.
27 Available Pay-Per-View Services What you’ll find in this chapter: • P AY -P ER -V IEW • DISH O N D EMAND Pay Per Programs.
28 Pay-Per-View Chapter 4 P AY -P ER -V IEW To order Pay-Per-View prog rams using your remote co ntrol, you must connect the receiver to an active phone line or broadba nd Internet connection. After you orde r a Pay- Per-View prog ram, you can w atch it on a ll of the receiv ers on your D ISH Network acc ount.
Pay Per Programs 29 Considerations • The My Rentals option shows you ho w much time you have remaining on re nted DISH On Demand Programs. • Be sure to keep Updates and Inactivity St andby enabled so tha t your receive r always has the latest DISH On Dema n d pr og ra m s.
30 Tips Chapter 4 T IPS • You can set up the rece iver to record Pay-Per -View programs. See page 56 for more details. • You can prevent others from orde ring Pa y-Per-View and On Demand pr ograms by using locks ( see page 38).
31 Setting Up and Using Favorites Li sts What you’ll find in this chapter: • W HAT ARE F AVORITES L ISTS ? • C REATING OR C HANGING F AVORITES L ISTS • N AMING F AVORITES L ISTS • U SING F A.
32 What are Favorit e s Li st s? Chapter 5 W HAT ARE F AVORITES L ISTS ? Favorites Lists are custom lists of your favo rite chann els. You can create and change th e lists, adding and removing chan nels as you wish. Your favorite chann els can be grouped into up to four lists.
Favorites Lists 33 Naming Favorites Lists N AMING F AVORITES L ISTS You can name your Favori tes Lists whatever you want , up to eight characters lon g. U SING F AVORITES L ISTS Press GUIDE to open the Program Guide. Press GUIDE again to select the next Favorites List.
34 Tips Chapter 5 T IPS • Two lists cannot have the same name. • Pressing GUIDE to switch Favo rites Lists functions only if you h ave added channels to the Favorites List. If you have not create d a Favorit es List , pressing GUIDE switches the receiver between the All Chan , All Sub , and All HD Lists.
35 Securing Your Receiver What you’ll find in this chapter: • W HAT ARE L OCKS ? • C REATING OR C HANGING R ATINGS L OCKS • C REATING OR C HANGING C HANNEL L OCKS • L OCKING OR U NLOCKING P .
36 What are Locks? Chapter 6 W HAT ARE L OCKS ? Locks allow you to password-protect pr ogramming based on ratings, or on a ch annel-by- channel basis. When you have locked the receiver: • If you try to access a locked item or open the Locks men u, the rec eiver displays a message prompting you to ente r the password.
Locks 37 Creating or Changing Channel Loc ks 1 Press MENU and select Locks . 2 If the receiver is locked, enter the password us ing th e NUMBER PAD. The receiver displays stars (*) as you en ter th e digits of th e password. Select OK . 3 Select Ratings Locks .
38 Locking or Unlocking Pay-Per-View Channels Chapter 6 L OCKING OR U NLOCKING P AY -P ER -V IEW C HANNELS This locks all Pay-Per -View channels so tha t a password must be entered be fore ordering pay-per-view or on demand content. You also can lock individual Pay-Per- View channels by using channel locks.
Locks 39 Locking or Unlocking the Fron t Panel 3 Select Hide Adult to remove the adult channels from the channel lists or Show Adult to display the adult channe ls in channel lists. Selec t Hide Locked to remove locked channels from the channel lists or Sh ow Loc ked to display locked chan nels in channel lists.
40 Creating or Changing a Password Chapter 6 C REATING OR C HANGING A P ASSWORD Set up your password before usin g the receiver locks. 1 Press MENU and select Locks . 2 If the receiver is locked, enter the password us ing th e NUMBER PAD. The receiver displays stars (*) as you en ter th e digits of th e password.
Locks 41 Locking and Unlocking Your Receiv er L OCKING AND U NLOCKING Y OUR R ECEIVER You must lock the recei ver for any receiver locks you set to take effec t. To lock the receiver, you must first create a pa ssword (see Setting Up a Password in the prev iou s section).
42 Tips Chapter 6 T IPS • If the receiver displays a message pro mpting you to enter a passwo rd, the receiver is locked. • When you lock a rating, you also lock all other more restrictive ratings. For example, if you lock PG-13 rated programs, then all programs with the R, NC-17, and NR/AO ra t- ings are also locked .
43 Interacting with Your TV What you’ll find in this chapter: • D ISH HOME • C USTOMER S ERVICE Interactive TV.
44 DishHOME Interactive TV Chapter 7 D ISH HOME I NTERACTIVE TV Press DISH on the remote control to access the Dish HOME features available w ith your service.
45 Recording and Pausing Programs What you’ll find in this chapter: • W HAT IS DVR? • P AUSING A P ROGRAM • R EVERSING , F AST F ORWARDING , AND S KIPPING • S LOW M OTION AND F RAME -B Y -F .
46 What is DVR? Chapter 8 W HAT IS DVR? The Digital Video Recorder (DVR) featu res let you watch TV the way you want. You can pause, reverse, or skip back thro ugh a pr ogram. Then you can continue watching TV. Also, you can record and play back programs w ith full digital audio and video quality, without a VCR.
Digital Video Recording 47 Reversing, Fast Forwa rding, and Skipping R EVERSING , F AST F ORWARDING , AND S KIPPING This section describes how to use the DVR buttons to move fo rward and back quickly while you watch TV. S LOW M OTION AND F RAME -B Y -F RAME Your satellite receiver has feat ures that allow you to slow down live TV.
48 Recording a Live Program Chapter 8 R ECORDING A L IVE P ROGRAM Use these steps to record a live program. Keep in mind , if you tune to a progra m after it starts, you can recor d only th e pa rt of the program after you tune to it.
Digital Video Recording 49 Deleting Recorded Programs D ELETING R ECORDED P ROGRAMS Use these st eps to dele te previously -recorded programs. 1 Press DVR two times (or press DVR and select My Recordings ). 2 To delete multiple programs, select Edit .
50 Tips Chapter 8 T IPS • If you have a program paused, press PLAY to watch the progra m. Also, press PLAY to switch from forward or reverse to play.
51 Setting Up and Using Timers What you’ll find in this chapter: • T IMERS AND R ECORDINGS • C REATING AN A UTOMATIC T IMER • U SING THE D AILY S CHEDULE • C REATING AN A UTOMATIC T IMER •.
52 Timers and Recordings Chapter 9 T IMERS AND R ECORDINGS A timer is your instruction tellin g the satellite receiver the programs you w ant to view in the future. For most Digital Video Re corder (DVR) timers, you select a specific program o n a specific channel, and tell the sa tellite receiver how often you wa nt to rec ord that program.
Record Future Programs 53 Using the Timers List • You can override a specific timer's prior ity by skippin g or restoring a specific program. Select a timer in the Daily Schedule , then you'll have a n optio n to Skip or Rest ore for that timer (see page 54).
54 Using the Daily Schedule Chapter 9 U SING THE D AILY S CHEDULE The Daily Schedule lists the timers that are pl anned for toda y, up to nine days in the future, and those that occurred in the re cent past. U se the Da ily Schedule to : • Review today's timers.
Record Future Programs 55 Using the Daily Schedule Reasons Why Timers are Skipped If a timer is skipped, th e reason is stated on the Timers List. • Priority —this timer had a lowe r priority than other events being reco rded at the time. • User —a user chose to sk ip that timer.
56 Creating an A utomatic Time r Chapter 9 Special Considerations When Using Timers • For Locked Pr ograms —you must enter the recei ver password before you ca n create an automatic timer. You can cre ate a manual timer for a locked progr am with out entering the password.
Record Future Programs 57 Creating a Manual Timer C REATING A M ANUAL T IMER 1 Press MENU and select Daily Schedu le . 2 Select Timers . 3 Select Manual Timer . 4 Select the Timer Frequency (see pag e 52 for more deta ils). 5 Select a Timer Type (see page 52 for mo re details).
58 Creating a DishPASS™ Timer Chapter 9 C REATING A D ISH PASS™ T IM ER Dish PASS lets you create timers to record progra ms automatically based on your sea rch terms. When the receiver find s programs that meet your search term, it will automatically set a timer to record t hat progra m.
Record Future Programs 59 Deleting a Timer – Select Exact Match with the Title or Info . – Choose Dish PASS when you select a future program within the Program Guid e, Browse Banner or Search. This will enter the pr ogram's exact title. 8 Select Done .
60 Tips Chapter 9 T IPS • Make sure the Updates featur e is enabled as described on pa ge 83. This feature ensures the Program Guide will have the most up-to-date informat ion, and can adjust or create timers according ly.
61 Setting Up Your Remote Control What you’ll find in this chapter: • I MPROVING R ECEIVER C ONTROL • O PERATING O THER D EVICES • T HE R ECOVER B UTTON • S ENDING D ISCRETE P OWER O N AND O.
62 Improving Receiver Control Chapter 10 I MPROVING R ECEIVER C ONTROL These instructions help you improve your remote contro l settings to best operate your satellite receiver. Changing the Remote Control Address Because UHF signals travel long distances and go through walls, a ne ighbor’s remote may control your rece iver by mistake.
Remote Control Setup 63 Improving Receiver Control 1 Press and hold the SAT mode button for three seconds, until all of th e mode buttons light up, and then let go of the SAT button. 2 Press POUND (#) twice. The SAT mode button will flash the same number of times as the address number (for exa mple, three flashes means addre s s 3).
64 Improving Receiver Control Chapter 10 Adjusting the Remote Antenna Be sure to set the remote control antenna on the back of the receiver straight up to improve its operat i on . Th e remot e con tr ol an t enna should be angled away so the tip is separated fr om the elec tronics by a couple of in ches, if poss ible.
Remote Control Setup 65 Improving Receiver Control Installing a UHF Attenuator Unwanted UH F signals ma y interfere with signals fr om the rem ote control t o the receiv er. To prevent su ch in te rfer ence, yo u can insta ll a n F-con nector attenu ator be tween 6dB and 15dB.
66 Operating Other Devices Chapter 10 O PERATING O THER D EVICES To use the remote control to operate other devices (such as a TV, VCR, DVD pla yer, tuner, amplifier, or DI SH Network satellite receiver), you must first program it to operate these other de vice s.
Remote Control Setup 67 Operating Ot her Devices Setting Up Using Device Code Ta bles Set up the remote to control other devices using the device codes li sted on page 112. In the instructions below, the column on the left contains the instructions and the column on the right provides additional informatio n.
68 Operating Other Devices Chapter 10 Setting Up Using Device Codes Scan If the code for your device is not listed in the tables starting on page 112, use this procedure to scan the re mote control’s memory for the device code.
Remote Control Setup 69 Operating Ot her Devices Checking the Device Codes You can find out what device code you’ve set for each remote control m ode (TV, VCR, and AUX) . Instructions Additional Information 5 Press the UP or DO WN ARROW repeatedly until the device tur ns off.
70 Operating Other Devices Chapter 10 Instructions Additional Information 2 Press the POUND (#) button twice. Watch the mode light to determine your code. The mode b utton flas hes the number for each digit of the device code, with a pause betw een the groups of f lashes.
Remote Control Setup 71 Operating Ot her Devices Controlling a Tuner or Amplifier Use the following remote control buttons to co ntrol a tuner or amplifier. When the re mote control is set up as described on page s 66 and 71, press the AUX mode butto n to set the remote to AUX m ode.
72 Operating Other Devices Chapter 10 2 Press the POUND (#) button. 3 Press the PLUS side of the VOLUME butto n. 4 Press 0. 5 Press POUND (#). The AUX bu tton flashes three times. To confirm the VOLUME buttons ar e ope ratin g the tu ne r/amp lifier’s volume cont rol, press SAT and then try adjusting the volum e.
Remote Control Setup 73 The Recover Button 1 Turn on the other receiver and display the Syst em Info screen as described in that user’s guide. Write down the remote control addr ess: 2 Press and hold AUX u ntil all the other mode button s light up, and the n let go of the b utton.
74 Sending Discrete Power On and Off Chapter 10 Note : Press any remote control button other than RECOVER to end this procedure. S ENDING D ISCRETE P OWER O N AND O FF Discrete power ON and power OFF IR commands are used when programmi ng macro commands into universal remo tes.
75 Personalizing Your Satellite Receiver What you’ll find in this chapter: • U SING M ULTIMEDIA • U SING C ALLER ID • C USTOMIZING THE G UIDE AND C HANNEL L ISTS • C HANGING L ANGUAGES • U.
76 Using Multimedi a Chapter 11 U SING M ULTIMEDIA Photos You can transfer photos from compa tible USB storage devices and cameras to view on your TV using your DISH Network receiver. Now you don’t have to pass photos around or have a crowd of people hover around your digital came ra.
Customizing Receiver 77 Using Caller ID U SING C ALLER ID If you subscribe to Caller ID from your local phone company and your receiver is connected to a phone line, enablin g the Caller ID feature allows the receiver to disp lay the names of people and/or te lephone numbers as they call on your TV.
78 Customizing the Guid e and Channel Lists Chapter 11 Using Caller ID History Your receiver also stores a history of th e incoming calls. Use the following steps to view and delete numbers from you r Caller ID History.
Customizing Receiver 79 Customizing the Guide and Channe l Lists Changing the Guide Display The receiver comes se t to display the Prog ram Guide with video in the upper right corn er. However, you can change the way th e Program Guide displays. • Standard - Partial Guide with Video .
80 Changing Languages Chapter 11 1 Press MENU, select System Setup , and then Local Channels . 2 Select Chan Display . Note : Changing the channel display pr eference ma y cause timers on those channels to be lost. Review your time rs list after making any ch an ge s (r ef er to Using the Timers List on page 53).
Customizing Receiver 81 Using Closed Captioning U SING C LOSED C APTIONING The receiver has many options for Closed Cap t ioning (CC), which allow you to change the feature to suit your needs.
82 Using Dolby® Digital Surround Sound Chapter 11 U SING D OLBY ® D IGITAL S URROUND S OUND Dolby Digital gives you the cap ability to enjoy programs in surround s ound. An external Dolby Digital decoder is required to enjoy t his feature. Refer to you r decoder us er’s guide.
Customizing Receiver 83 Resetting to Factory De faults • Line Mode . When you use th is setting, in com parison to RF Mode, the dy namic range is wider, which makes the music and loud noi ses louder, but voices quieter. This set- ting is good if you don’t mind turning the volume up louder to hear the speakin g por - tions of programs.
84 Inactivity Standby Chapter 11 I NACTIVITY S TANDBY If your receiver is on for a pres et period of time without any activity (for example, no channel changes), the Inactivity Standby feature turns off the receiver so that y ou’ll always have the latest Pr ogram Guide and DISH On Demand prog ram s.
85 Connecting Your Satellite Receiver What you’ll find in this chapter: • C ONNECTING TO THE TV • C ONNECTING TO Y OUR D ISH A NTENNA • C ONNECTING THE P HONE L INE • C ONNECTING A B ROADBAN.
86 Connecting to the TV Chapter 12 C ONNECTING TO THE TV High-Definition Connection: HDMI Cable The HDMI (High-Definition Multimedia Interface) connection provides high -quality audio and video to your HDTV or HD Monitor using one cable. If your HDTV or mon itor has an HDMI connection available, this is the recommended connection.
Connections 87 Connecting to t he TV High-Definition Connection: YP B P R (Component) Cables The YP B P R connectio ns pro vide high-quality video to your HDTV or HD monitor. Use these connec tio ns if you r TV doe s not have an HDMI connection. 1 Connect component video cables to the YP B P R (component) connections on the receiver.
88 Connecting to the TV Chapter 12 Setting Up to Display in HD Once the receiver has been activated with qualifying DISH Network HD prog ramming, you will be able to receive HD programs. Use the fo llowing steps to select the HD TV display format that best matches your TV or monito r.
Connections 89 Connecting to t he TV Standard-Definition Connections 1 Connect the receiver to the TV using one of the following: • A UDIO /V IDEO connection (RCA-type compo site connection) • S-V.
90 Connecting to Your Dish Antenna Chapter 12 C ONNECTING TO Y OUR D ISH A NTENNA Connect your TV to the satellite receiver using the previous secti ons before connecting the receiver to the dish antenna.
Connections 91 Connecting the Phone Line C ONNECTING THE P HONE L INE You must keep the receiver connected to an active telepho ne line to order Pay-Per-View programs, use all of the Dish HOME Interact ive features , or us e other services from DISH Network with your remote control.
92 Connecting the Phone Line Chapter 12 Phone System Setup You must als o set up th e receiver f or your teleph one system (touch tone or rotary). If you need a prefix to make an outside call, set a telepho ne number prefix. 1 Press MENU on the remote control, then select System Setup , Instal lation , and then Phone System .
Connections 93 Connecting a Broadband In ternet Connection C ONNECTING A B ROADBAND I NTERNET C ONNECTION If you have broadband (high-speed) Internet access at hom e, you can access additional features and capabilities by co nnecting your receiver to yo ur home network.
94 Scanning for Over-the-Air Ch annels Chapter 12 S CANNING FOR O VER - THE -A IR C HANNELS After your over-the-air an tenna is adjusted for the best receptio n and connected to the receiver’s O VER - THE -A IR A NTENNA I N connection, use these instructions to scan over -the- air channels into the sa tellite receiver’s menus.
Connections 95 Scanning for Over-the-Air Chan nels Peaking Your Over -the-Air Antenna 1 Press MENU, select System Setup , and then Local Channels . 2 Highlight a channel in the loca l channels list to display its signal stre ngth. Make sure you see a green signal strength bar and a Locked indication on the sig nal meter.
96 Scanning for Over-the-Air Ch annels Chapter 12 • You may be able to receive a poor analog signal but not be able to receive a digital signal at all.
Connections 97 Using Troubleshooting Tools U SING T ROUBLESHOOTING T OOLS Your receiver has trouble shooting tools that you can use to solve many c ommon problems. Resetting Your Receiver 1 Press and hold the receiver POWER button until the front panel lights blink.
98 Using Troubleshooting Tools Chapter 12 Point Dish and Check Switch The Point Dish and Chec k Sw itch scre en s ar e he lpf ul to the Cu sto m er Serv ice Representa tives.
99 Troubleshooting and Remote Codes What you’ll find in this chapter: • T ROUBLESHOOTING T ABLES • R EMOTE C ONTROL D EVICE C ODES Reference.
100 Troubleshooting Table s Reference T ROUBLESHOOTING T ABLES Use these tables if you have proble ms using the syst em. Look in this sectio n for a descrip tion of the problem befo re calling the Customer Service Center .
Reference 101 Troubleshooting Tables Message Numbers Message Number Possible Reason What to Do 001 There may be a problem with the multi-dish switch. Check the coaxial cables and their connections to and from the multi-dish swit ch.
102 Troubleshooting Table s Reference 015 You may have just plug ged in the receiver and it is acquiring the satellite signal or t he receiver may have temporarily lost th e signal.
Reference 103 Troubleshooting Tables Changing Channels 061 The receiver is downl oading current software. It is very important for the recei ver to get t he la te st soft ware to function properly. The downl oad may take se veral minutes. Do not disturb or unplug t he recei ver during this time.
104 Troubleshooting Table s Reference Remote Control What Is Happening Possible Reason Wha t to Do When you press a button on the remote control, the receiver does not do what you expect. The remote control may be missing batteri es, the batteries may be incorrectl y placed in t he remote, or the batte ri e s ma y be weak or dead.
Reference 105 Troubleshooting Tables Program Guide or the Browse Ba nner Watching A Program What Is Happening Possib le Reason What to Do In the Program Guide, some channels have a red background. Red mean s that y ou have n ot subscribed to that cha nnel.
106 Troubleshooting Table s Reference The TV image has p ixels (small squares), is freezing, or you ha ve intermittent black scre ens. Your receiver may be experiencing signal loss due to something blocki ng your dish’s view of the sky, the dish being mis-aligned, or weather.
Reference 107 Troubleshooting Tables Favorites Lists Timers What Is Happening Possib le Reason What to Do You press the remote GUIDE button while the Program Guide is displayed.
108 Troubleshooting Table s Reference You set up an event timer for a program that is repeated (s uch as a regularly schedu led program), but the timer does not operate for a showing of the program. You may have set u p a timer with an incorrect fre quency.
Reference 109 Troubleshooting Tables Hearing A Program Caller ID Telephone for Voice/Data/FAX What Is Happening Possib le Reason What to Do The receiver front p anel power light is on and there i s a go od picture on th e TV set, but you do not hear any sound.
110 Troubleshooting Table s Reference Your computer or fax machine tries to send a fax or modem transmission, but fails. The receiver was se nding Pay- Per-View purchase info rmation to DISH Network using your phone line. When the receiv er found that t he telepho ne was busy, it automati c all y disconnected.
Reference 111 Troubleshooting Tables Locks Ordering a Pay-Per-View Program Menus What Is Happening Possible Re ason What to Do You set a lock (for exa mple, a lock on programs by ratings), but the lock does not take effect. You may not have locked the receiver.
Reference 112 Remote Control Device Codes TV Codes Programming in AUX mode : In most cases use these codes to prog ram in TV mode; however, if programming in AUX mode, press 0 before entering the TV code.
Reference Remote Control Device Codes 113 Ultra 672 Universal 543 690 Vector Research 506 Video Concepts 570 661 Viewsonic 760 Wards 536 573 607 645 6 50 652 653 654 656 659 664 665 666 667 668 669 67.
Reference 114 114 Remote Control Device Codes Classic 695 Daewoo 657 Denon 697 698 699 700 Emerso n 658 701 Fisher 659 Funai 658 GE 702 703 Go Video 692 693 GPX 704 Hitachi 632 635 660 705 706 707 JVC.
115 What you’ll find in this chapter: • L IMITED W ARRANTY • R ESIDENTIAL C USTOME R A GREEMENT • S TAYING L EGAL • FCC C OMPLIANCE Appendix.
116 Limited Warranty Appendix L IMITED W ARRANTY This Limited Warranty is a legal document. Keep it in a sa fe place. Remember to retain y our Bill of Sa le for warranty serv ice! Any items returne d without a copy of the Proo f of Purchase will be cons idered out of warran ty.
Appendix 117 Limited Warranty 2 A Customer Service Repre sentative will assist you. 3 If the Representati ve determines you should return any eq uipment, you will be directed t o call a Return Authorization repres entative.
118 Residential Customer Ag reement Appendix R ESIDENTIAL C USTOMER A GREEMENT Thank you for choosing DISH Network as your te levision service provide r. DISH Network is happy to answer any questions you may have and to prov ide you with technical and other customer support.
Appendix 119 Residential Customer Agreement F. Additional Tuners and Receivers. We ma y allow you to place addit ional receivers on your account i n our sole discretion. Each additio nal receiver will be authorize d to receive the same Services as your init ial receiver.
120 Residential Customer Ag reement Appendix example, DISH Network s hall have no o bligation to provide Services for which payment is made by you to a third party or payment is made by a thir d party on your behalf.
Appendix 121 Residential Customer Agreement C. DISH Network reserves t he rights t o alter software, f eatur es and/or fu nctionali ty in your DISH Network receivers, provide data and cont ent to Pers.
122 Residential Customer Ag reement Appendix 6. TRANSF ER OF ACCOUNT, SERVICES OR EQUIPMENT DISH Network may sell, assign or transfer your account to a third party wit hout notice to you. Yo u may not a ssign or transfer your Services witho ut our written consent, wh ich will no t be unrea sonably withheld.
Appendix 123 Staying Lega l C. Credit Checks. You authoriz e DISH Network to investigat e your financial responsi bility and creditworth ine ss, including without limitation acquiring credit reports and hi stories, and to report any payment defaults to credit reporting agencies.
124 FCC Compliance Appendix FCC C OMPLIANCE The following text is extr acted from Federal Co mmunications Commission (FCC) regulations, as of the publication dat e of this Guide . Contact the FCC (see follo wing) or your library for the complete tex t of the regulations.
Appendix 125 FCC Compliance Connecting to an Ov er-the-Air Antenna In order to receive local broadca st channels, you may wish to inst al l an over-the-a ir ant enna into your TV distribution equ ipment. Th ere are many device s that allow you to connect your ant enna to you r in-home distribu tion system such as splitte rs and amplifiers .
Index 127 A Account Adding Channels 44 Additional Services 7 Informati on 4 Pay Bill 44 Review Statement 44 All Episodes 52 Alternate Language 80 Attention Message 101 Audio/Video Output 89 B Batterie.
Index 128 Canceling a Procedure 18 Choices 18 Closing 17 On-screen Keyboard 19 Opening 17 Text Fields 18 Troubleshooting 111 Missed Recordings 55 Missing Channels 34 Multimed ia 76 My Recordings List .
Index 129 VCR Mode 16 , 66 Resetting Factory Defaults 83 Resetting Your Receiver 97 Residential Customer Ag reement 118 S Satellite Receiver Back Panel 12 Buttons 12 Connections 12 Front Panel 12 Fron.
Warning and Atte ntion Symbols You must be aware of safety when you install and use this system. This User Guide provides various procedure s. If you do some of these procedures carelessly, you could injure or kill yourself or dama ge equipment or property.
Receiver Information Write the following informa tion in the s paces provided be low. Yo u may need to provide this in formation if yo u call the Service Center. To get the Condit iona l Access Numb ers, display the Important System Information menu (see Ordering Your Program Packages ).
An important point after buying a device Dish Network 612 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Dish Network 612 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Dish Network 612 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Dish Network 612 you will learn all the available features of the product, as well as information on its operation. The information that you get Dish Network 612 will certainly help you make a decision on the purchase.
If you already are a holder of Dish Network 612, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Dish Network 612.
However, one of the most important roles played by the user manual is to help in solving problems with Dish Network 612. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Dish Network 612 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
