Instruction/ maintenance manual of the product CRL2718P/N Desa
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Save this manual for future reference. For more information, visit www.desatech.com WARNING: If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury, or loss of life.
www.desatech.com 111160-01C 2 WARNING: Improper installation, adjustment, altera- tion, service, or maintenance can cause injury or prop- erty damage. Refer to this manual for correct installation and operational procedures. For assistance or addi- tional information consult a qualified installer, service agency, or the gas supplier.
www.desatech.com 111160-01C 3 SAFETY INFORMATION WARNING: This product con- tains and/or generates chemicals known to the state of California to cause cancer or birth defects, or other reproductive harm. IMPORTANT: Read this owner’s manual carefully and completely before trying to assemble, oper- ate, or service this heater.
www.desatech.com 111160-01C 4 4. If you smell gas • shut off gas supply • do not try to light any appliance • do not touch any electrical switch; do not use any phone in your building • immediately call your gas supplier from a neighbor ’ s phone.
www.desatech.com 111160-01C 5 LOCAL CODES Install and use heater with care. Follow all local codes. In the absence of local codes, use the latest edition of The National Fuel Gas Code, ANSI Z223.1/NFP A 54* . *A vailable from: American National Standards Institute, Inc.
www.desatech.com 111160-01C 6 Unusually Tight Construction The air that leaks around doors and windows may provide enough fresh air for combustion and ven- tilation. However , in buildings of unusually tight construction, you must provide additional fresh air .
www.desatech.com 111160-01C 7 The space in the example is a confined space because the actual Btu/Hr used is more than the maximum Btu/Hr the space can support. Y ou must provide ad- ditional fresh air . Y our options are as follows: A. Rework worksheet, adding the space of an adjoin- ing room.
www.desatech.com 111160-01C 8 INSTALLATION NOTICE: This heater is intended for use as supplemental heat. Use this heater along with your primary heating system. Do not install this heater as your pri- mary heat source. If you have a central heating system, you may run system’s circulating blower while using log heater.
www.desatech.com 111160-01C 9 INSTALLATION AND CLEARANCES (Vent-Free Operation Only) WARNING: Maintain the minimum clearances. If you can, provide greater clearances from floor, ceiling, and adjoining wall.
www.desatech.com 111160-01C 10 MANTEL CLEARANCES In addition to meeting noncombustible material clearances, you must also meet required clearances between fireplace opening and mantel shelf. If you do not meet the clearances in Figure 7 you will need a hood.
www.desatech.com 111160-01C 11 Minimum Noncombustible Material 8" Min. 12" 15" 18" All minimum distances are in inches Log Set 18", 24", 30" Mod e 20" 2 1 /2 &q.
www.desatech.com 111160-01C 12 INSTALLATION Continued INSTALLING HEATER BASE ASSEMBLY CAUTION: Do not remove the data plates attached to the heater base assembly. The data plates contain important war- ranty and safety information. WARNING: You must secure this heater to fireplace floor.
www.desatech.com 111160-01C 13 INSTALLATION Continued Figure 13 - Attaching Base Assembly to Fireplace Floor - Dual Burner Model Masonry Screw Mounting Bracket Masonry Screw Figure 14 - Attaching Base Assembly to Fireplace Floor - Single Burner Model Mounting Bracket 7.
www.desatech.com 111160-01C 14 INSTALLATION Continued For propane/LP units, the installer must supply an external regulator . The external regulator will re- duce incoming gas pressure. Y ou must reduce in- coming gas pressure to between 11 and 14 inches of water .
www.desatech.com 111160-01C 15 INSTALLATION Continued CAUTION: Make sure exter- nal regulator has been installed between propane/LP supply and heater. See guidelines under Con- necting to Gas Supply , page 14. Pressure Testing Gas Supply Piping System T est Pressures In Excess Of 1/2 PSIG (3.
www.desatech.com 111160-01C 16 INSTALLING LOGS CAUTION: After installation and periodically thereafter, check to ensure that no flame comes in contact with any log. With the heater set to HI, check to see if flames contact any log. If so, reposition logs according to the log installation instruc- tions in this manual.
www.desatech.com 111160-01C 17 INSTALLATION Continued WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts specifically approved with this heater may result in property damage or personal injury.
www.desatech.com 111160-01C 18 INSTALLATION Continued Figure 28 - Installing Crossover Log #5 (CCL3930PTB/NTB Shown) Crossover Log (#4) Front Log (#1) Crossover Log (#5) Crossover Log (#4) Front Log (.
www.desatech.com 111160-01C 19 INSTALLATION Continued Single Burner Seasonal Oak Models CRL2718P/N, CRL2718P/N WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts specifically approved with this heater may result in property damage or personal injury.
www.desatech.com 111160-01C 20 OPERATING HEATER MANUALLY-CONTROLLED MODELS FOR YOUR SAFETY READ BEFORE LIGHTING WARNING: If you do not fol- low these instructions exactly, a fire or explosion may result causing property damage, per- sonal injury or loss of life.
www.desatech.com 111160-01C 21 5. Slightly depress and turn control knob counterclockwise to the PILOT po- sition. Press in contr ol knob for five (5) sec- onds (see Figure 35). Note: Y ou may be running this heater for the first time after hooking up to gas sup- ply .
www.desatech.com 111160-01C 22 THERMOSTAT-CONTROLLED MODELS FOR YOUR SAFETY READ BEFORE LIGHTING WARNING: If you do not fol- low these instructions exactly, a fire or explosion may result causing property damage, per- sonal injury or loss of life. A. This appliance has a pilot which must be lighted by hand.
www.desatech.com 111160-01C 23 5. T urn contr ol knob counterclockwise to the PILOT position. Press in contr ol knob for five (5) seconds (see Figure 37). Note: Y ou may be running this heater for the first time after hooking up to gas sup- ply . If so, the control knob may need to be pressed in for 30 seconds or more.
www.desatech.com 111160-01C 24 INSPECTING BURNERS Check pilot flame pattern and burner flame pat- terns often. PILOT FLAME PATTERN Figure 39 shows a correct pilot flame pattern. Figure 40 shows an incorrect pilot flame pattern. The incor - rect pilot flame is not touching the thermocouple.
www.desatech.com 111160-01C 25 3. Blow air through the ports/slots and holes in the burner . 4. Check the injector holder located at the end of the burner tube again. Remove any large particles of dust, dirt, lint, or pet hair with a soft cloth or vacuum cleaner nozzle.
www.desatech.com 111160-01C 26 TROUBLESHOOTING Note: All troubleshooting items are listed in order of operation. WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater. CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot.
www.desatech.com 111160-01C 27 TROUBLESHOOTING Continued POSSIBLE CAUSE 1. Burner orifice clogged 2. Inlet gas pressure is too low 1. Manifold pressure is too low 2. Burner orifice clogged 1. Burner orifice is clogged or damaged 2. Damaged burner 3. Gas regulator defective 1.
www.desatech.com 111160-01C 28 TROUBLESHOOTING Continued WARNING: If you smell gas • Shut off gas supply. • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. • Immediately call your gas supplier from a neighbor’s phone.
www.desatech.com 111160-01C 29 OPTIONAL POSITIONING OF THERMOSTAT SENSING BULB FOR MASONRY AND FACTORY- BUILT METAL FIREPLACE If your log set cycles to pilot, but the room tem- perature drops to a lower than ideal comfort level before the log set comes back on, you may want to reposition the thermostat sensing bulb.
www.desatech.com 111160-01C 30 4. The mounting clip must be a minimum of 3" from bottom of fireplace to prevent crimping of capillary . Once you have decided on a lo- cation, clean the area thoroughly . Remove the paper backing from the adhesive on back of mounting clip.
www.desatech.com 111160-01C 31 SPECIFICATIONS DUAL BURNER SMOKY MOUNTAIN OAK MODELS CGD3018PT CGD3018NT CGD3924PT CGD3924NT Btu (V ariable) 16,000/30,000 16,000/30,000 20,000/39,000 20,000/39,000 T ype Gas Propane/LP Natural Propane/LP Natural Ignition Piezo Piezo Manifold Pressure 8.
www.desatech.com 111160-01C 32 ILLUSTRATED PARTS BREAKDOWN VARIABLE MANUALLY-CONTROLLED BILTMORE SPLIT OAK MODELS CCL3018PA, CCL3018NA, CCL3924PA AND CCL3924NA 24 21 11 12 13 4 5 3 2 21 8 21 7 10 9 16.
www.desatech.com 111160-01C 33 PARTS LIST VARIABLE MANUALLY-CONTROLLED BILTMORE SPLIT OAK MODELS This list contains replaceable parts used in your heater . When ordering parts, follow the instructions listed under Replacement Parts on page 30 of this manual.
www.desatech.com 111160-01C 34 ILLUSTRATED PARTS BREAKDOWN THERMOSTATICALLY-CONTROLLED SMOKY MOUNTAIN OAK MODELS CGD3018PT, CGD3018NT, CGD3924PT AND CGD3924NT 5 21 21 3 2 1 4 21 8 6 11 12 13 9 10 17 1.
www.desatech.com 111160-01C 35 PARTS LIST THERMOSTATICALLY-CONTROLLED SMOKY MOUNTAIN OAK MODELS This list contains replaceable parts used in your heater . When ordering parts, follow the instructions listed under Replacement Parts on page 30 of this manual.
www.desatech.com 111160-01C 36 ILLUSTRATED PARTS BREAKDOWN THERMOSTATICALLY-CONTROLLED BILTMORE SPLIT OAK MODELS CCL3018PTA AND CCL3018NTA 7 23 23 23 10 8 13 14 15 4 5 1 2 11 12 19 21 21 24 22 20 6 3 .
www.desatech.com 111160-01C 37 PARTS LIST THERMOSTATICALLY-CONTROLLED BILTMORE SPLIT OAK MODELS This list contains replaceable parts used in your heater . When ordering parts, follow the instructions listed under Replacement Parts on page 30 of this manual KEY PART NUMBER NO.
www.desatech.com 111160-01C 38 ILLUSTRATED PARTS BREAKDOWN THERMOSTATICALLY-CONTROLLED BILTMORE SPLIT OAK MODELS CCL3924PTA, CCL3924NTA, CCL3930PTB AND CCL3930NTB 9 23 23 23 10 8 13 14 15 4 5 1 2 P eg positions vary according to model.
www.desatech.com 111160-01C 39 PARTS LIST THERMOSTATICALLY-CONTROLLED BILTMORE SPLIT OAK MODELS This list contains replaceable parts used in your heater . When ordering parts, follow the instructions listed under Replacement Parts on page 30 of this manual.
www.desatech.com 111160-01C 40 ILLUSTRATED PARTS BREAKDOWN VARIABLE MANUALLY-CONTROLLED SEASONAL OAK MODELS CRL2718P, CRL2718N, CRL3124P AND CRL3124N 4 12 6 10 11 6 7 6 5 1 8 9 15 14 16 19 21 18 13 19.
www.desatech.com 111160-01C 41 PARTS LIST VARIABLE MANUALLY-CONTROLLED SEASONAL OAK MODELS This list contains replaceable parts used in your heater . When ordering parts, follow the instructions listed under Replacement Parts on page 30 of this manual.
www.desatech.com 111160-01C 42 Baltimore Electric 1348 Dixwell A venue Hamden, CT 06514-0322 1-800-397-7553 203-248-7553 Parts Department Portable Heater Parts 342 N. County Rd. 400 East V alparaiso, IN 46383-9704 All States 219-462-7441 1-888-619-7060 sales@portableheaterparts.
www.desatech.com 111160-01C 43 ACCESSORIES Purchase these fireplace accessories from your lo- cal dealer . If they can not supply these accessories, call DESA Heating Products’ Sales Department at 1-866-672-6040 for referral information. Y ou can also write to the address listed on the back page of this manual.
WARRANTY INFORMATION KEEP THIS WARRANTY Always specify model and serial numbers when communicating with the factory . W e reserve the right to amend these specifications at any time without notice. The only warranty applicable is our standard written warranty .
An important point after buying a device Desa CRL2718P/N (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Desa CRL2718P/N yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Desa CRL2718P/N - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Desa CRL2718P/N you will learn all the available features of the product, as well as information on its operation. The information that you get Desa CRL2718P/N will certainly help you make a decision on the purchase.
If you already are a holder of Desa CRL2718P/N, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Desa CRL2718P/N.
However, one of the most important roles played by the user manual is to help in solving problems with Desa CRL2718P/N. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Desa CRL2718P/N along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
