Instruction/ maintenance manual of the product HEOS Drive Denon
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. NETWORKED MULTI-ROOM AMPLIFIER Owner’s Manual HEOS Drive . Contents Setup Use Troubleshooting Status LED Appendix 1.
INTRODUCTION 5 BEFORE YOU BEGIN 6 System Requirements 6 Network Requirements 6 Controller Requirements 7 Getting To Know Your HEOS Drive 8 Front panel 9 Back panel 10 Placing Your HEOS Drive 11 Attach.
Listening To The Same Music In Multiple Rooms 33 Grouping Rooms 33 Ungrouping Rooms 34 Grouping All Rooms (Party Mode) 35 Ungrouping All Rooms 36 Using the Now Playing Queue 37 Play Now 37 Play Now &a.
UPDATING YOUR SYSTEM 47 ADVANCED FEATURES 48 Submit Diagnostics 48 Sharing Music from your Mobile Device 48 Resetting Your Controller App 48 POWER MANAGEMENT 49 Power Modes 49 Quick Start Mode 49 Deep.
Thank you for purchasing this HEOS product. To ensure proper operation, please read this owner’s manual carefully before using the product. NOTE THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE. For latest information, please visit HEOSbyDenon.
BEFORE YOU BEGIN NOTE If you have already installed at least one HEOS device, please skip to the section “ADDING MORE HEOS DEVICES” ( v p. 21). System Requirements Before you begin installing your first HEOS device, please make sure you understand and meet a few basic requirements.
o Controller Requirements You can control your HEOS wireless multi-room sound system using the free HEOS app on any iOS or Android mobile device that meets these minimum requirements: . iOS Minimum Requirements 0 iOS version 7.0 or later 0 iPhone ® 4 or newer 0 iPad ® 2 or newer 0 iPod touch ® (5th generation) or newer .
Getting To Know Your HEOS Drive Unpack your HEOS Drive from the box and verify that the following items are included: . QUICK STRT GUIDE HEOS Drive Ethernet cable Rack mount brack ets Quick Start Guid.
o Front panel . r e q w A Power operation button ( X ) Used to enter Quick Start Mode or Deep Standby and return from them. B Power indicator This is lit as follows according to the power status: ( v p.
o Back panel . q we r t y u i Q0 o Q1 A Speaker terminals (SPEAKERS) Used to connect speakers. ( v p. 14) B TRIGGER OUT jack (TRIGGER OUT) Used to connect devices equipped with a trigger function. ( v p. 17) C USB Input (USB 5 V/1 A) Used to connect USB storage devices.
Placing Your HEOS Drive The HEOS Drive is designed to add HEOS multi-room audio functionality to passive loud speakers. You should place your HEOS Drive in a convenient location near your speaker wires. 0 The HEOS Drive is not waterproof. Do not place it near any water source and do not leave it outside in the rain or snow.
o Attaching the rack mount brackets Attach the included rack mounting brackets to the sides of the HEOS Drive if you want to mount the HEOS Drive in a standard EIA equipment rack. 1 Remove the two screws on each side of the HEOS Drive. 2 Align the brackets with the screw holes and reattach the screws making sure they are secure.
Zone Connection You can simultaneously play the same source in all four HEOS Drive Zones if desired. You can also play different sources in different zones. Connection and function of page 14 to 18 are ZONE1. ZONE2, ZONE3 and ZONE4 are same as ZONE1. .
Connecting Speakers (4 Stereo Zones) o Connecting Speakers Carefully check the left (L) and right (R) channels and + (red) and – (black) polarities on the speakers being connected to this unit, and be sure to connect the channels and polarities correctly.
o Connecting Speakers (Two Bridged Zones) Larger output can be obtained by connecting using a bridged connection. 1 Turn off the power switch of rear panel. 2 Connect speakers to the adjacent gray colored speaker terminals between zones 1 and 2 OR zones 3 and 4.
o Connecting to an External Amplifier or AV Receiver Connect the PRE OUT output to an available input on your amplifier or AV receiver using the appropriate cables. . R L R L AUDIO AUDIO RL IN Your amplifier or AV receiver o Connecting a Subwoofer Connect the PRE OUT “L” output to an input on your powered subwoofer or your subwoofer amplifier.
o Connecting a USB storage device Connect a FAT32 formatted USB mass storage device containing digital music files to any available USB port. . USB memory device o Trigger Control If the power amplifier connected to this unit has a trigger input connector, connect it to the TRIGGER OUT jack of this unit using a 3.
Connecting External Devices (Assignable) o Connecting an Audio Playback Device Connect the LINE IN, COAXIAL IN or OPTICAL IN input to an audio playback device (CD player, portable music player, etc.
o Connecting to NETWORK . Router n Daisy chain You can use the second Ethernet connection to connect another HEOS Drive to your network. . Router NOTE 0 Each HEOS Drive contains four HEOS modules and therefore always counts as four devices towards the maximum number of 32 HEOS devices supported on any one network.
Powering Your HEOS Drive Connect the appropriate power cord for your region between the back of the HEOS Drive and a wall outlet and then switch the rear panel power switch to the ON position.
ADDING MORE HEOS DEVICES The HEOS multi-room sound system is a true multi-room audio system that automatically synchronizes audio playback between multiple HEOS devices so that the audio coming from different rooms is perfectly in sync and always sounds amazing! You can easily add up to 32 devices to your HEOS system.
Adding Wireless HEOS Devices You can add additional wireless HEOS devices to your HEOS system by selecting “Add Device” from the HEOS app’s settings menu and follow the instructions: . 1 2 Music Add De vice Settings Music NOTE 0 HEOS Drive can not be connected to a wireless network.
USING YOUR HEOS DRIVE Once you have your HEOS Drive connected to your network and the HEOS app installed on your mobile device, it’s easy to start enjoying your favorite music. You can listen to something different in every room or the same music perfectly synchronized in all rooms.
Listening to Radio The HEOS system includes access to more than 100,000 free internet radio streams from all corners of the globe via the TuneIn radio service. Just select the TuneIn logo from the main Music menu and browse among the 100,000 stations neatly organized into popular categories and select a station that appeals to your mood.
Playing music from your networked PC or NAS 1 Select “Music Servers” from the Music tab. 2 Select the name of your networked PC or NAS (network attached storage) server.
Playing music from an external audio device 1 Connect an external audio device to the digital optical, coaxial or analog RCA stereo input on the back of the HEOS Drive. 2 Select “Inputs” from the Music tab. 3 Select the name of the HEOS Drive and which input to which you connected the audio device in step 1.
Streaming an external audio device to any HEOS device The sound from the audio device can be played directly on the selected device or digitized and sent over your network to other HEOS devices. 1 Connect an external audio device to the digital optical, coaxial or analog RCA stereo input on the back of the HEOS Drive.
Playing music from a USB device 1 Insert a FAT32 formatted USB device into the USB port on the back of the HEOS Drive. 2 Select “USB Music” from the “Music” tab. 3 Select the name of the HEOS Drive and which input to which you connected the audio device in step 1.
HEOS account o What is a HEOS account? A HEOS account is master account or “keychain” for managing all of your HEOS music services with one single username and password. o Why do I need a HEOS account? With the HEOS account you just have to enter your music services login names and passwords one time.
Playing from Streaming Music Services A Music Service is an online music company that provides access to vast music collections via free and/or paid subscriptions. Depending upon your geographical location, there are several options to choose from. For more information about which services are available in your area please visit HEOSbyDenon.
Managing Inputs If you connected external audio source components (like CD players, portable music players, Cable Boxes, etc...) to any of your HEOS devices inputs, you can rename the default input names to describe the actual source or hide any inputs that are not being used.
Managing your Phone Your smartphone or tablet can be hidden if it does not need to be in the “Music Sources” menu. 1 Select the Settings a icon located in the upper left corner of the main Music menu to display the Settings menu. 2 Select “Music Sources”.
Listening To The Same Music In Multiple Rooms The HEOS system is a true multiroom audio system that automatically synchronizes audio playback between multiple devices so that the audio coming from different rooms is perfectly in sync and always sounds amazing! You can easily add up to 32 devices to your HEOS system.
o Ungrouping Rooms 1 Tap the “Rooms” tab. 2 Press and hold your finger on room that you want to remove from the group. NOTE You can not remove the first room that started playing the music before grouping. 3 Drag it out of the group and lift your finger.
o Grouping All Rooms (Party Mode) You can easily group the eight rooms together into Party Mode by using a “pinch” gesture. 1 Tap the “Rooms” tab. 2 Place two fingers on the screen over the list of rooms. 3 Quickly pinch your two fingers together and release.
o Ungrouping All Rooms You can easily ungroup all of your rooms and exit Party Mode by using a “spread” gesture. 1 Tap the “Rooms” tab. 2 Place two fingers close together on the screen over list of rooms. 3 Quickly spread your two fingers apart from each other and release.
Using the Now Playing Queue HEOS uses a Now Playing “Queue” to line up music that you want to listen to. Music can be selected from any of your local or online music sources (as long as they are not preprogrammed “radio” or “station” type streams).
Rearranging the Now Playing Queue Once you have songs lined up in your queue, you might want to rearrange the order or remove some songs: 1 Tap the “Now Playing” tab. 2 Tap the Queue d icon in the upper right corner of the screen. 3 Tap the Pencil e icon to enter Edit mode.
Deleting All Songs from the Play Queue You can remove all of the songs from the Now Playing queue: 1 Tap the “Now Playing” tab. 2 Tap the Queue d icon in the upper right corner of the screen. 3 Tap the Delete g icon to confirm that you want to delete all songs from the queue.
MAKING ADJUSTMENTS You can adjust specific settings for each of your HEOS Drives in your system: 1 Select the Settings a icon located in the upper left corner of the main Music menu to display the Settings menu. 2 Select “My Devices” to display a list of your devices.
Adjusting the Equalizer 1 Select “EQ”. 2 Adjust the Treble or Bass up or down. Select the Reset button to restore the default settings. Adjusting the Balance 1 Select “Balance”. 2 Adjust the Balance to the left or right. Adjusting the Output Mode 1 Select “Output Mode”.
Adjusting the Volume Limit You can set the maximum volume of the HEOS Drive amplifiers to prevent sudden loud volume. 1 Select “Volume Limit”. 2 Select the maximum volume percentage (95, 90, 85, 80).
Using a Subwoofer 1 Select “Subwoofer”. 2 Enable the Sub Out (L) setting. If you enable the IP control, “Subwoofer” will be disappeared and forced to change. Adjusting the Low Pass Filter When Subwoofer is set to on, you can limit the high frequency signal being sent to your subwoofer.
Advanced Settings Caution Adjusting these settings may disconnect your device from your network and possibly render your device unusable. Do not use these features unless you are comfortable making advanced adjustments. o Network Settings 1 Select “Advanced”.
External Device Control The HEOS Drive can tightly integrate with most Denon AVR to allow them to operate as if they were one device. You can configure your HEOS Drive to tell the connected device when to turn on, turn off, select the correct input and adjust volume and mute.
o Trigger out Select Trigger Control when you are connecting your HEOS to a power amp that supports +12 V trigger input. The HEOS App can control the power on and off for the amp. 1 Select Trigger. 2 Select Done. NOTE 0 You can test the connection to the amp by pressing the power on, off in setting screen for the amp.
UPDATING YOUR SYSTEM HEOS has the ability to add enhancements and updated functionality via your high speed Internet connection. When such updates become available, you will be notified when you open the HEOS app. Follow the instructions on the screen to update the HEOS device and/or your controller App.
ADVANCED FEATURES There are a few advanced features of the HEOS system that you may want to explore once you become familiar with the basic operations. You can access the advanced features of the HEOS system by following these steps: 1 Select the Settings a icon located in the upper left corner of the main Music menu to display the Settings menu.
POWER MANAGEMENT Power Modes o Quick Start Mode To save power, the device will automatically enter “Quick Start Mode” whenever there is no network access or playback for 20 minutes and will automatically resume to full power whenever the device is selected and playing music.
BASIC TROUBLESHOOTING I get a message “Device was not found” Solution Refer to Page 0 Your HEOS devices and controller device may not be on the same network. Verify that the controller device is on the same network as your HEOS devices. This is usually configured under the Settings feature on your mobile device.
Music cuts out or delays sometimes Solution Refer to Page 0 Make sure your Internet connection is operating correctly. If you are sharing your network with other users or devices, they may be using most of your bandwidth (especially if they are streaming video).
Resetting Your HEOS Device Solution Refer to Page Resetting your HEOS device will clear out EQ, and name but retain it’s current software. You will have to use Settings->Add Device to reconnect the device to your home network before it can be used.
Contact Denon For U.S. & Canada only: If you need further assistance with your HEOS product, please contact HEOS by Denon Customer Support Services below: Website: www.HEOSbyDenon.com/Support Email: Support@HEOSbyDenon.com Live Chat: www.HEOSbyDenon.
Status LED Table o Power indicator Device Operation Description Front LED Action OFF No AC power, Master Power Switch OFF, Deep Standby . (off) ON Power ON . (solid) Power Management Quick Start Mode-When all Zone enter Quick Start Mode . (solid) Error Hardware protection - Refer to “BASIC TROUBLESHOOTING” ( v p.
o Network indicators Device Operation Description Front LED Action OFF Not Connected to your network . (off) Connect Connected to your network . (blink) Contents Setup Use Troubleshooting Status LED A.
o Zone indicators Device Operation Description Front LED Action OFF No AC Power, Master Power Switch OFF, Deep Standby . (off) Master Power Switch ON Booting . (blink) ON Ready-Configured and connected to your network . (solid) Not Connected to your network .
Device Operation Description Front LED Action Update Updating . (blink) Rebooting . (blink) Ready-Configured and connected to your network . (solid) Contents Setup Use Troubleshooting Status LED Appen.
Device Operation Description Front LED Action Reset Soft reset - Clear user settings . (fast blink) Hard reset - Factory restore . (blink) Rebooting . (blink) Ready-Not Configured .
Device Operation Description Front LED Action Errors Firmware Error . (slow blink (NOT fade)) Hardware Error . (fast blink) Network Error . (solid) Volume Change .
Device Operation Description Front LED Action Power Management Quick Start mode-When all Zone enter Quick Start Mode . (dimmed solid) Deep Standby . (off) Contents Setup Use Troubleshooting Status LED.
Supported File Types and Codecs Frequency Sample Rate File Extension Codec Bit Rates 32 kHz 44.1 kHz 48 kHz 16 bit wav PCM --- 32 kHz 44.1 kHz 48 kHz 16 bit mp3 MPEG-1 Audio Layer 3 CBR/VBR 32 - 320 kbps 32 kHz 44.1 kHz 48 kHz 16 bit m4a aac AAC-LC 48 - 320 kbps 32 kHz 44.
SPECIFICATIONS o Audio section 0 Power amplifier Maximum output power: (NORMAL OPERATION) 8-channel driving 60W + 60W (8 Ω/ohms, 20 Hz – 20 kHz, T.H.D. 0.05 %) (BRIDGE OPERATION) 4-channel driving 130W + 130W (8 Ω/ohms, 20 Hz – 20 kHz, T.H.D. 0.
o General Operating temperature: 41 °F - 95 °F (5 °C - 35 °C) Power supply: AC 120 V, 60 Hz (for North America) AC 220 - 240 V, 50/60 Hz (for Europe, UK and Australia) Power consumption: 170 W (for North America) 160 W (for Europe, UK and Australia) Power consumption in deep standby mode: 0.
o Dimensions (Unit : in. (mm)) . 10 3/4 (272) 2 1/8 (53) 3 (74) 3 1/2 (88) 3 3/4 (94) 3 1/2 (88) 1/4 (6) 15 7/8 (402) 17 (430) 1 1/4 (30) 1 1/4 (30) 1 3/4 (43) 1 3/4 (43) 1/8 (3) 1 (23) 14 7/8 (376) 19 1/8 (484) 13 5/8 (344) o Weight : 16 lbs 9 oz (7.
INFORMATION Trademarks . Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories. . Google Play is a trademark of Google Inc. . Apple, the Apple logo, iPad, iPhone, and iPod touch are trademarks of Apple Inc.
License o License Information for the Software Used in the Unit About GPL (GNU-General Public License), LGPL (GNU Lesser General Public License) License This product uses GPL/LGPL software and software made by other companies.
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An important point after buying a device Denon HEOS Drive (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Denon HEOS Drive yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Denon HEOS Drive - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Denon HEOS Drive you will learn all the available features of the product, as well as information on its operation. The information that you get Denon HEOS Drive will certainly help you make a decision on the purchase.
If you already are a holder of Denon HEOS Drive, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Denon HEOS Drive.
However, one of the most important roles played by the user manual is to help in solving problems with Denon HEOS Drive. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Denon HEOS Drive along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
