Instruction/ maintenance manual of the product M620 Dell
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Dell PowerEdge M620 Systems Owner's Manual Regulatory Model: HHB Regulatory Type: HHB003.
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Contents 1 About Your System...................................................................................................................... 7 Front-Panel Features And Indicators ..................................................................
Recommended Tools .............................................................................................................................................. 25 Removing And Installing A Blade .......................................................
Installing The Hard-Drive/SSD Backplane ....................................................................................................... 53 System Board ...........................................................................................
Alert Messages .....................................................................................................................................................142 9 Getting Help.....................................................................
1 About Your System Front-Panel Features And Indicators Figure 1. Front-Panel Features and Indicators 1. blade handle release button 2. hard drives (2) 3.
Hard-Drive/SSD Indicator Patterns The hard-drive/SSD indicators display different patterns as drive events occur in the system. NOTE: The blade must have a hard drive/SSD or a hard-drive blank installed in each drive bay. Figure 2. Hard-Drive/SSD Indicators 1.
Other Information You May Need WARNING: See the safety and regulatory information that shipped with your system. Warranty information may be included within this document or as a separate document. • The Getting Started Guide provides an overview of system features, setting up your system, and technical specifications.
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2 Using The System Setup And Boot Manager System Setup enables you to manage your system hardware and specify BIOS-level options. The following keystrokes provide access to system features during startup: Keystroke Description <F2> Enters the System Setup.
NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information on supported operating systems, see dell.
Menu Item Description Device Settings This option is used to view and configure device settings. System BIOS Screen NOTE: The options for System Setup change based on the system configuration. NOTE: System Setup defaults are listed under their respective options in the following sections, where applicable.
Memory Settings Screen Menu Item Description System Memory Size Displays the amount of memory installed in the system. System Memory Type Displays the type of memory installed in the system. System Memory Speed Displays the system memory speed. System Memory Voltage Displays the system memory voltage.
Menu Item Description Virtualization Technology Allows you enable or disable the additional hardware capabilities provided for virtualization. By default, the Virtualization Technology option is set to Enabled . Adjacent Cache Line Prefetch Allows you to optimize the system for applications that require high utilization of sequential memory access.
Menu Item Description CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not installed in the same boot mode. If the operating system supports UEFI, you can set this option to UEFI. Setting this field to BIOS allows compatibility with non-UEFI operating systems.
Menu Item Description OS Watchdog Timer Allows you to enable or disable the OS watchdog timer. When this field is enabled, the operating system initializes the timer and the OS watchdog timer helps in recovering the operating system. By default, the OS Watchdog Timer option is set to Disabled .
System Profile Settings Screen Menu Item Description System Profile Allows you to set the system profile. If you set the System Profile option to a mode other than Custom , the BIOS automatically sets the rest of the options. You can only change the rest of the options if the mode is set to Custom .
Menu Item Description System Password Allows you to set the system password. This option is read-only if the password jumper is not installed in the system. Setup Password Allows you to set the setup password. This option is read-only if the password jumper is not installed in the system.
Menu Item Description Report Keyboard Errors Allows you to set whether keyboard-related error messages are reported during system boot. By default, the Report Keyboard Errors field is set to Report . F1/F2 Prompt on Error Allows you to enable or disable the F1/F2 prompt on error.
– The following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (), (]), (`). A message prompts you to re-enter the system password. 6. Re-enter the system password that you entered earlier and click OK . 7. Select Setup Password , enter your system password and press <Enter> or <Tab>.
Operating With A Setup Password Enabled If Setup Password is Enabled , enter the correct setup password before modifying most of the System Setup options. If you do not enter the correct password in three attempts, the system displays the message Incorrect Password! Number of unsuccessful password attempts: <x> System Halted! Must power down.
NOTE: For most of the options, any changes that you make are recorded but do not take effect until you restart the system. Boot Manager Screen Menu Item Description Continue Normal Boot The system attempts to boot to devices starting with the first item in the boot order.
• Configure, enable, or disable the iDRAC local area network through the dedicated iDRAC Enterprise card port or the embedded NIC • Enable or disable IPMI over LAN • Enable a LAN Platform Event Trap (PET) destination • Attach or detach the Virtual Media devices For more information on using iDRAC7, see the iDRAC7 User's Guide, at dell.
3 Installing Blade Components Recommended Tools You may need the following items to perform the procedures in this section: • #1 and #2 Phillips screwdrivers • T8 and T10 Torx drivers • Wrist grounding strap Removing And Installing A Blade CAUTION: Many repairs may only be done by a certified service technician.
Figure 3. Removing or Installing the Blade 1. blade handle 2. release button 3. blade 4. guide rail on enclosure 5. guide rail on blade (or blade blank) Installing The Blade 1. If you are installing a new blade, remove the plastic cover from the I/O connector(s) and save for future use.
Opening And Closing The Blade Opening The Blade CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Closing The Blade 1. Ensure that no tools or parts are left inside the blade. 2. Align the notches in the edges of the chassis with the cover alignment pins on the inner sides of the cover. 3. Lower the cover onto the chassis. 4. Slide the cover until it clicks into position.
Cooling Shroud The cooling shroud covers the memory modules and directs air flow in the system. Removing The Cooling Shroud CAUTION: Many repairs may only be done by a certified service technician.
Installing The Cooling Shroud CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
DIMM Type DIMMs Populated/ Channel Operating Frequency (in MT/s) Maximum DIMM Rank/ Channel 1.5 V 1.35 V LRDIMM 1 1333 and 1066 1333 and 1066 Quad rank 2 1333 and 1066 1333 and 1066 Quad rank 3 1066 1066 Quad rank Figure 7.
General Memory Module Installation Guidelines NOTE: Memory configurations that fail to observe these guidelines can prevent your system from starting and producing any video output, hanging during memory configuration, or operating with reduced memory.
The following sections provide additional slot population guidelines for each mode. Advanced ECC (Lockstep) Advanced ECC mode extends SDDC from x4 DRAM based DIMMs to both x4 and x8 DRAMs. This protects against single DRAM chip failures during normal operation.
Table 1. Memory Configurations – Single Processor System Capacity (in GB) DIMM Size (in GB) Number of DIMMs Organization and Speed DIMM Slot Population 2 2 1 1R x8, 1333 MT/s 1R x8, 1600 MT/s A1 4 2.
Table 2. Memory Configurations – Two Processors System Capacity (in GB) DIMM Size (in GB) Number of DIMMs Organization and Speed DIMM Slot Population 16 2 8 1R x8, 1333 MT/s 1R x8, 1600 MT/s A1, A2,.
System Capacity (in GB) DIMM Size (in GB) Number of DIMMs Organization and Speed DIMM Slot Population 384 16 24 2R x4, 1333 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A10, A11, A12, B1, B2, B3, B4, B5, .
Figure 8. Installing and Removing a Memory Module or Memory Module Blank 1. memory module or memory blank 2. edge connector 3. ejectors (2) 4. socket 5. alignment key Installing Memory Modules WARNING: The memory modules are hot to the touch for some time after the system has been powered down.
6. Align the memory module's edge connector with the alignment key on the memory module socket, and insert the memory module in the socket. NOTE: The memory module socket has an alignment key that allows you to install the memory module in the socket in only one way.
5. Close the retention latch. 6. Close the blade. 7. Install the blade in the enclosure. Figure 9. Installing and Removing a Mezzanine Card 1. mezzanine cards (2) 2. Fabric B mezzanine card slot 3. Fabric C mezzanine card slot 4. retention latch Installing A Mezzanine Card CAUTION: Many repairs may only be done by a certified service technician.
6. Lower the card into place until it is fully seated and the plastic clip on the outer edge of the card fits over the side of the blade chassis. 7. Close the retention latch to secure the mezzanine card. 8. Close the blade. 9. Install the blade in the enclosure.
Figure 10. Replacing the SD Card 1. SD card 2. management riser card 3. USB connector 4. SD card slots Internal USB Key The blade provides an internal USB connector for a USB flash memory key. The USB memory key can be used as a boot device, security key, or mass storage device.
7. Install the blade in the enclosure. 8. Enter the System Setup and verify that the USB key is detected by the system. Figure 11. Replacing the USB Memory Key 1. USB memory key connector 2. USB memory key SD vFlash Card Replacing The SD vFlash Card 1.
Network Daughter Card/LOM Riser Card Removing The Network Daughter Card/LOM Riser Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Installing The Network Daughter Card/LOM Riser Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 14. Installing and Removing a Heat Sink 1. screws (4) 2. heat sink 6. Use a clean, lint-free cloth to remove any thermal grease from the surface of the processor shield. CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly grasped.
Figure 15. Processor Shield Opening and Closing Lever Sequence 1. OPEN 1st label 2. open first lever 3. processor 4. close first lever 5. CLOSE 1st label 9. Hold the tab on the processor shield and rotate it upward and out of the way. 10. If applicable, remove the socket protective cap from the processor shield.
Figure 16. Installing and Removing a Processor 1. socket-release lever 2 2. pin-1 corner of processor 3. tabs (2) 4. processor shield 5. socket protective cap 6.
Installing A Processor CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
c) Tighten the four screws to secure the heat sink to the blade board. NOTE: Do not over-tighten the heat sink retention screws when installing the heat sink. To prevent over- tightening, tighten the retention screw until resistance is felt, and stop once the screw is seated.
Figure 17. Removing and Installing a Hard Drive/SSD 1. release button 2. hard drive/SSD 3. hard-drive/SSD connector (on backplane) 4. hard-drive/SSD carrier handle Installing A Hard Drive/SSD CAUTION: When a replacement hot-swappable hard drive/SSD is installed and the blade is powered on, the drive automatically begins to rebuild.
CAUTION: If you need to power off the blade to service a hard drive/SSD, wait 30 seconds after the blade’s power indicator turns off before removing the hard drive/SSD. Otherwise, the hard drive/SSD may not be recognized after it is reinstalled and the blade is powered on again.
Hard-Drive/SSD Backplane Removing The Hard-Drive/SSD Backplane CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
1. guide pins (3) 2. guides (3) 3. hard-drive/SSD backplane 4. hard-drive/SSD connectors (2) 5. hard-drive backplane/SSD connector Installing The Hard-Drive/SSD Backplane 1. Open the blade. 2. Align the guides on the hard-drive/SSD backplane with the guide pins on the system board.
Figure 20. Removing and Installing the System Board 1. I/O connector cover 2. retention latch 3. system board 4. tabs on system chassis 5. slots in system board tray Installing The System Board 1.
6. Reinstall the cooling shroud. 7. Close the blade. 8. Remove the plastic I/O connector covers from the back of the blade. 9. Install the blade in the enclosure. 10. Import your new or existing iDRAC Enterprise license. For more information, see the iDRAC7 User's Guide at support.
Figure 21. Replacing the NVRAM Backup Battery 1. positive side of battery 2. negative side of battery connector Storage Controller Card Your system includes a dedicated expansion-card slot on the blade system board for the storage controller card that provides the integrated storage subsystem for your system’s hard drives.
Figure 22. Removing and Installing the PCIe Extender/Storage Controller Card 1. PCIe extender/storage controller card 2. screws (2) 3. tab 4. connector Installing The PCIe Extender Card/Storage Controller Card 1.
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4 Troubleshooting Your System Safety First—For You and Your System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Troubleshooting Hard Drives CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Troubleshooting An Internal SD Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
4. If there is a still a problem with the blade, remove and reinstall the blade in the enclosure. 5. Turn on the blade. 6. Run the appropriate diagnostic test.
5 Using System Diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all the detected devices. Running Embedded System Diagnostics From An External Media 1. Format the external resource media (USB flash drive or CDROM) to emulate a hard drive.
6 Jumpers And Connectors System Board Jumper Settings CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
System Board Connectors Figure 23. System Board Connectors Table 4. System Board Connectors Item Connector Description 1 BATTERY Connector for the 3.0 V coin cell battery 2 CPU2 Processor socket 2 3 B.
Item Connector Description 15 STORAGE PCIe extender card/storage controller card connector 16 USB2 USB connector 17 USB1 USB connector Disabling A Forgotten Password The blade's software security features include a system password and a setup password.
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7 Technical Specifications Processor Processor type One or two Intel Xeon processor E5-2600 product family Memory Architecture 1600 MT/s, 1333 MT/s, 1066 MT/s, or 800 MT/s DDR3 and LV-DDR3 DIMMs Memor.
Mezzanine Cards Mezzanine slots Two mezzanine PCIe x8 Gen 3 slots supporting dual-port Gb Ethernet, 10 Gb Ethernet, FC8 Fibre Channel, or Infiniband mezzanine cards Video Video type Matrox G200 integrated with iDRAC Video memory MB shared with iDRAC application memory Battery NVRAM backup battery CR 2032 3.
Environmental For temperatures between 40 °C and 45 °C, de-rate maximum allowable dry bulb temperature by 1 °C per 125 m above 950 m (1 °F per 228 ft). Expanded operating temperature restrictions • Do not perform a cold startup below 5 °C. • Maximum 95 W processor is supported.
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8 System Messages LCD Status Messages The LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management software documentation.
Error Code Message Information Action 1. Review system power policy. 2. Check system logs for power related failures. 3. Review system configuration changes. 4. If the issue persists, see Getting Help . AMP0301 Message The system board < name > current is less than the lower warning threshold.
Error Code Message Information Details System board < name > current is outside of the optimum range. Action 1. Review system power policy. 2. Check system logs for power related failures. 3. Review system configuration changes. 4. If the issue persists, see Getting Help .
Error Code Message Information LCD Message Disk drive bay < name > current is outside of range. Details Disk drive bay < name > current is outside of the optimum range. Action 1. Review system power policy. 2. Check system logs for power related failures.
Error Code Message Information Action 1. Review system power policy. 2. Check system logs for power related failures. 3. Review system configuration changes. 4. If the issue persists, see Getting Help . AMP0315 Message System level current is greater than the upper critical threshold.
Error Code Message Information 3. Review system configuration changes. 4. If the issue persists, see Getting Help . AMP0320 Message Chassis power level current is greater than the upper warning threshold. Details Chassis power level current is outside of the optimum range.
Error Code Message Information Details The operating system or an application failed to communicate within the time-out period. The system was reset. Action Check the operating system, application, hardware, and system event log for exception events. ASR0002 Message The watchdog timer powered off the system.
Error Code Message Information Details The operating system or an application failed to communicate within the time-out period. The system was shutdown. Action Check the operating system, application, hardware, and system event log for exception events.
Error Code Message Information Details The system board battery is either missing, bad, or unable to charge due to thermal issues. Action Check system fans. Replace the system board battery. BAT0002 Message The system board battery has failed. LCD Message The system board battery has failed.
Error Code Message Information LCD Message Battery for disk drive bay < bay > is absent. Check battery. Details Verify the cable connection between the storage battery and the controller. Action Verify the storage battery installation. BAT0015 Message The < name > battery is low.
Error Code Message Information LCD Message CPU < number > has a thermal trip. Check CPU heat sink. Details The processor temperature increased beyond the operational range. Action Review logs for fan failures, replace failed fans. If no fan failures are detected, check inlet temperature (if available) and reinstall processor heat-sink.
Error Code Message Information Action 1. Turn system off and remove input power for one minute. Reapply input power and turn system on. 2. Make sure the processor is seated correctly. 3. If the issue persists, see Getting Help . CPU0008 Message CPU < number > is disabled.
Error Code Message Information LCD Message CPU < number > temperature is outside of range. Check fans. Details System performance may be degraded. Action Check system operating environment, fans, and heat-sinks. CPU0104 Message CPU < number > temperature is outside of range.
Error Code Message Information damage to the processor or other electronic components in side the system. Action 1. Turn system off and remove input power for one minute. 2. Reapply input power and turn system on. 3. Ensure the processor is seated correctly.
Error Code Message Information 4. If the issue persists, see Getting Help . CPU0701 Message CPU < number > protocol error detected. LCD Message CPU < number > protocol error detected. Power cycle system. Details System event log and operating system logs may indicate that the exception is external to the processor.
Error Code Message Information CPU0704 Message CPU < number > machine check error detected. LCD Message CPU < number > machine check error detected. Power cycle system. Details System event log and operating system logs may indicate that the exception is external to the processor.
Error Code Message Information Action 1. Turn system off and remove input power for one minute. 2. Reapply input power and turn system on. 3. Ensure the processor is seated correctly. 4. If the issue persists, see Getting Help . CPU0804 Message The power input for CPU < number > voltage regulator module is outside of range.
Error Code Message Information Details System performance may be degraded or the system may fail to operate. Action If removal was unintended, check presence and reinstall. HWC1001 Message The < name > is absent. LCD Message The < name > is absent.
Error Code Message Information Action If removal was unintended, check presence, then reinstall or reconnect. HWC2006 Message The < name > is not installed correctly. LCD Message The < name > is not installed correctly. Check connection. Details The device may be necessary for proper operation.
Error Code Message Information HWC4000 Message A hardware incompatibility detected between BMC/iDRAC firmware and CPU. LCD Message Incompatibility between BMC/iDRAC firmware and CPU. Update firmware. Details A hardware incompatibility was detected between BMC/iDRAC firmware and Processor(s).
Error Code Message Information Action Check chassis fabric type in CMC GUI and compare to the type of IOM or mezzanine card. HWC5004 Message A link tuning failure detected on < name >. Details CMC has old firmware. After updating the firmware the CMC will recognize the device.
Error Code Message Information Details The IOM module performance may be impacted. Action If the issue persists, see Getting Help . HWC6000 Message The < name > controller is offline. Details Information and status from the controller is unavailable.
Error Code Message Information Action Review System Log or front panel for additional information. HWC7008 Message Server < number > health changed to a warning state from more severe state. Server < number > health changed to a critical state from a non-recoverable state.
Error Code Message Information MEM0002 Message Parity memory errors detected on a memory device at location < location >. Details The memory is operational. This an early indicator of a possible future uncorrectable error. Action Re-seat the memory modules.
Error Code Message Information MEM0010 Message Memory device at location < location > is over heating. LCD Message Memory device < location > is over heating. Check fans. Details System performance is degraded. Action If unexpected, review system logs for power or thermal exceptions.
Error Code Message Information MEM1012 Message Memory device at location < location > is in a degraded state. Details The memory may not be operational. This an early indicator of a possible future uncorrectable error. Action Re-seat the memory modules.
Error Code Message Information Action Review system logs for memory exceptions. reinstall memory at location < location > MEM1214 Message Memory redundancy is degraded. Details The memory may not be seated correctly, misconfigured, or has failed.
Error Code Message Information Action Review system event log for platform events capable of shutting the system down. OSE0005 Message Agent is not responding. Details Graceful shutdown request to an agent via the BMC did not occur due to a system hardware or software exception.
Error Code Message Information PCI1302 Message A bus time-out was detected on a component at bus < bus >device< device >function < func >. Details System performance may be degraded. The device has failed to respond to a transaction.
Error Code Message Information Action Cycle input power, update component drivers, if device is removable reinstall the device at the next scheduled service time. PCI1316 Message A bus uncorrectable error was detected on a component at bus < bus >device< device >function < func >.
Error Code Message Information PCI1344 Message An I/O channel check error was detected. LCD Message An I/O channel check error was detected. Power cycle system. Action Cycle input power, update component drivers, if device is removable, reinstall the device.
Error Code Message Information Action Cycle input power, update component drivers, if device is removable, reinstall the device. PCI1360 Message A bus fatal error was detected on a component at slot < number >. LCD Message Bus fatal error on slot < number >.
Error Code Message Information Details Either the BIOS, BMC/iDRAC, LOM, or NIC firmware is out of date and does not support FlexAddress. Action Update BIOS, BMC/iDRAC, LOM, and mezzanine card firmware.
Error Code Message Information Action Cycle input power, update component drivers, remove and reinstall the device at the next scheduled service time. PDR0001 Message Fault detected on drive < number >. LCD Message Fault detected on drive < number >.
Error Code Message Information Details The controller detected that the drive was removed. Action Verify drive installation. Re-seat the failed drive. If the issue persists, see Getting Help . PDR1024 Message Drive mismatch detected for drive < number > in disk drive bay < bay >.
Error Code Message Information PST0132 Message CMOS failed. LCD Message CMOS failed. Power cycle system. Details System BIOS detected a failure with CMOS memory during system POST. Action Check system event log for CMOS battery exceptions. Remove and reapply input power.
Error Code Message Information Details System BIOS detected a parity error during post. Action Remove and reapply input power. If the issue persists, see Getting Help . PST0138 Message SuperIO failed. LCD Message SuperIO failure. Power cycle system. Details System BIOS detected a failure with the SIO.
Error Code Message Information PST0143 Message Intel Trusted Execution Technology (TXT) fatal error. LCD Message Intel Trusted Execution Technology (TXT) fatal error. Details TXT boot failed. This could be related to memory errors or an error with the system TXT configuration.
Error Code Message Information LCD Message Incorrect memory configuration. Review User Guide. Details System BIOS detected an invalid memory population. Action Reinstall memory to match supported memory configuration. PST0254 Message General failure after video.
Error Code Message Information PSU0004 Message The power input for power supply < number > is outside of the allowable range. LCD Message Power input for PSU < number > is outside of range. Check PSU cables. Details The operating requirements for the power supply may be found in this manual or on the power supply itself.
Error Code Message Information LCD Message PSU < number > is absent. Check PSU. Details The supply has been removed or has failed. Action 1. Remove and reinstall the power supply. 2. Check cables and subsystem components in the system for damage.
Error Code Message Information Details The current power operational mode is non-redundant because of a power supply exception, a power supply inventory change, or a system power inventory change. Action Check the event log for power supply failures. Review system configuration and power consumption.
Error Code Message Information Action If unintended, review system configuration changes and power policy. PWR1006 Message The system halted because system power exceeds capacity. LCD Message System power demand exceeds capacity. System halted. Details The system halted because system power exceeds capacity.
Error Code Message Information RFM1006 Message Removable Flash Media < name > is offline. Details At boot, the Card Identification (CID) signature of the card is different from the Non-volatile (NV) storage value or the card is the destination of a copy operation that is in-progress.
Error Code Message Information RFM1024 Message Removable Flash Media is offline. Details At boot, the Card Identification (CID) signature of the card is different from the Non-volatile (NV) storage value or the card is the destination of a copy operation that is in-progress.
Error Code Message Information RFM1205 Message Internal Dual SD Module is not redundant. Insufficient resources to maintain normal operations. LCD Message Internal Dual SD Module is not redundant. Insufficient resources. Check SD Card. Details The current operating configuration cannot maintain redundancy.
Error Code Message Information SEC0001 Message The drive bay is open. Details The drive bay is open. A drive may be added or removed. System performance may be degraded. Action Close the drive bay. Check system logs. SEC0002 Message The I/O card area is open.
Error Code Message Information SEC0033 Message The chassis is open while the power is off. LCD Message Intrusion detected. Check chassis cover. Details The chassis was opened while the power was off. System security may have been comprised. Action Close the chassis and verify hardware inventory.
Error Code Message Information Action Check system hardware inventory and software configuration. SEC0600 Message A secure mode violation detected. Details This may apply to a physical or remote access attempt. Action Check system logs for intrusion attempts, and ensure strong password policies.
Error Code Message Information Action If unintended, re-enable logging. SEL0006 Message All event logging is disabled. Details This message is displayed when all event logging has been disabled by the user. Action If unintended, re-enable logging. SEL0008 Message Log is full.
Error Code Message Information a platform event (such as power down, cycle, interrupt, and send alert). Action Review platform event configuration. SEL1211 Message The time-stamp clock could not be synchronized. Details The time stamp on system event log events may not correlate to the system time.
Error Code Message Information Details An action or failure has taken place that breaks CMC redundancy. Action Check the CMC network cables and network connections. Check that CMC firmware versions match. SEL1502 Message Chassis management controller (CMC) redundancy is degraded.
Error Code Message Information SWC4004 Message A firmware or software incompatibility detected between iDRAC in slot < number > and CMC. Details FlexAddress is not implemented in one of the versions of firmware. Action Check the firmware versions of iDRAC and CMC.
Error Code Message Information LCD Message System board < name > temperature is outside of range. Details Ambient air temperature is too warm or one or more fans may have failed. Action The system board < name > temperature is outside of the optimum range.
Error Code Message Information Details Ambient air temperature is too warm or one or more fans may have failed. Action The system board < name > temperature is outside of the optimum range. Check Fans. TMP0109 Message The memory module < number > temperature is greater than the upper critical threshold.
Error Code Message Information Action Check the system operating environment and review event log for fan failures. TMP0115 Message The < name > temperature is greater than the upper critical threshold. LCD Message The < name > temperature is outside of range.
Error Code Message Information LCD Message System inlet < name > temperature is outside of range. Check Fans. Details Ambient air temperature is too warm or one or more fans may have failed. Action Check the system operating environment and review event log for fan failures.
Error Code Message Information TMP0130 Message The control panel temperature is less than the lower warning threshold. LCD Message Control panel temperature is outside of range. Details Ambient air temperature is too cool. Action Check the system operating environment.
Error Code Message Information Details System hardware detected an over voltage or under voltage condition. If multiple voltage exceptions occur consecutively the system may power down in fail-safe mode. Action 1. Review system logs for power supply exceptions.
Error Code Message Information Details System hardware detected an over voltage or under voltage condition. If multiple voltage exceptions occur consecutively the system may power down in fail-safe mode. Action 1. Review system logs for power supply exceptions.
Error Code Message Information Details System hardware detected an over voltage or under voltage condition. If multiple voltage exceptions occur consecutively the system may power down in fail-safe mode. Action 1. Review system logs for power supply exceptions.
Error Code Message Information Details System hardware detected an over voltage or under voltage condition. If multiple voltage exceptions occur consecutively the system may power down in fail-safe mode. Action 1. Review system logs for power supply exceptions.
Error Code Message Information Details System hardware detected an over voltage or under voltage condition. If multiple voltage exceptions occur consecutively the system may power down in fail-safe mode. Action 1. Review system logs for power supply exceptions.
Error Code Message Information Details System hardware detected an over voltage or under voltage condition. If multiple voltage exceptions occur consecutively the system may power down in fail-safe mode. Action 1. Review system logs for power supply exceptions.
Error Code Message Information Details System hardware detected an over voltage or under voltage condition. If multiple voltage exceptions occur consecutively the system may power down in fail-safe mode. Action 1. Review system logs for power supply exceptions.
Error Code Message Information If multiple voltage exceptions occur consecutively the system may power down in fail-safe mode. Action 1. Review system logs for power supply exceptions. 2. Re-configure the system to minimum configuration, inspect and reinstall system cables.
Error Code Message Information If multiple voltage exceptions occur consecutively the system may power down in fail-safe mode. Action 1. Review system logs for power supply exceptions. 2. Re-configure the system to minimum configuration, inspect and reinstall system cables.
Error Code Message Information If multiple voltage exceptions occur consecutively the system may power down in fail-safe mode. Action 1. Review system logs for power supply exceptions. 2. Re-configure the system to minimum configuration, inspect and reinstall system cables.
Error Code Message Information 2. Re-seat the mezzanine card. 3. If the issue persists, see Getting Help . VLT0232 Message The mezzanine card < number > < name > voltage is greater than the upper warning threshold. Details System hardware detected an over voltage or under voltage condition.
Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, before you format a hard drive, a message warns you that you may lose all data on the hard drive. Warning messages usually interrupt the task and require you to respond by typing y (yes) or n (no).
9 Getting Help Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options.
An important point after buying a device Dell M620 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Dell M620 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Dell M620 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Dell M620 you will learn all the available features of the product, as well as information on its operation. The information that you get Dell M620 will certainly help you make a decision on the purchase.
If you already are a holder of Dell M620, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Dell M620.
However, one of the most important roles played by the user manual is to help in solving problems with Dell M620. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Dell M620 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center